Lang & Ward Estate Agents believe there is more to just simple renting or selling. We have over 30 years combined experience to give you a little more than the typical Estate Agent.

We are committed to your investment from the marketing stage to the after sales with a highly comprehensive property management package to offering our landlords a fully rental guarantee scheme taking the stress out of any unexpected shortfalls.

We cover London and are able to offer you a free no obligation
Read full description...Lang & Ward Estate Agents believe there is more to just simple renting or selling. We have over 30 years combined experience to give you a little more than the typical Estate Agent.

We are committed to your investment from the marketing stage to the after sales with a highly comprehensive property management package to offering our landlords a fully rental guarantee scheme taking the stress out of any unexpected shortfalls.

We cover London and are able to offer you a free no obligation valuation and offer you the best option suited to your needs.

At Lang & Ward, our goal is to make our clients' property transactions as smooth, efficient and effective as possible. Our Customer Charter outlines what our clients and customers can expect from us and what we will always strive to deliver. We always keep all our clients up-to-date with the ever changing markets and regulations, hence why our overseas clients prefer us.

We are far from your average High Street Letting Agents, and we are certainly more hands on than the ones online.

First and foremost, we are Landlords ourselves, and we have dealt with many agents over the years but not one that delivered a specialist service in managing our investments, so we decided to do it ourselves, and in that process we established a successful Lettings & Management firm that only deals with residential lettings, Sales, Commercials and Financial Services.

As landlords, we also understand the factor of agent fees and the impact it has on our profits, therefore unlike others we don't charge excessive fees and are transparent from the offset.

We believe that landlords should get more for their money.

Reasonable fees do not mean that the service you receive is reasonable, our fees do not reflect our services, and we continue to provide a premium service just at a reasonable rate.

We currently manage properties throughout London with an emphasis of high end apartments and International Clients. We take care of everything from securing a tenant to Landlords Non Resident tax needs.
Lang & Ward

63 Amsterdam Road
Canary Wharf,London
Greater London
E14 3UU
020 7987 8411

“House sale...”

Jul 30,2018
Minithumbup
By: 'Martina'
Jul 30,2018
0 people found
this helpful
Very good experience with the company. Our sale advisor Faisal was very active, friendly and kept us updated about everything. He helped us a lot during our house sale....
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Comment on agent fees
Very good
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“Union Road...”

May 23,2018
Minithumbup
By: 'Alex & Florence'
May 23,2018
1 people found
this helpful
Both Kenneth and Ziya were polite and helpful throughout the experience. We had to chase answers up a few times but that is only a testament to how busy they must be. There was no query Ziya was not able to answer effortlessly on the ...
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Comment on agent fees
Initially the agent tried to overcharge us on the admin fees but when I queried this is it was reduced to the rate which is advertised on their website. I still think its an outrageously extortionate amount of money to claim for "admin fee's" when the client fills out all the paperwork themselves and has to scan and submit an obscene amount documentation too, personally I felt like I deserved the admin fee, not the agency! Alas, this is the norm these days so what are you to do about it but grin and bear it.
Was this helpful? Yes
By: Ms albany
Jul 01, 2018
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Two months rent behind schedule. Three years of fees deducted at beginning of tenancy . Never reply to emails. No statement received fr9m the ...

“They did what most failed at...”

May 21,2018
Minithumbup
By: 'Mrs Sheila Ford'
May 21,2018
1 people found
this helpful
Worked with Soulla . What an amazing gent. Got straight to the point, arranged a valuation for my 3 bedroom duplex apartment in Charrington Tower and has it let with 3 days of marketing the property. Very impressed. It was on with 2 other agents for almost 6 weeks. Great ...
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Comment on agent fees
A little high but justified
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“Ace Selling Service...”

May 21,2018
Minithumbup
By: 'Atkinson'
May 21,2018
1 people found
this helpful
Extremely pleased, just about to exchange on my sales property. Had been up with local agents for about 3 months. Lang and Ward, Ziya and Faisal both secured me the £1.3m I was looking to achieve. Thanks Fellas...
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Comment on agent fees
Good considering service received,
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“Terrible if you want any information or communication....”

May 16,2018
Minithumbdown
By: 'Katrina'
May 16,2018
1 people found
this helpful
Tenant late with rent they didn't notice 5 -6 calls before anyone that knew anything could comment. They don't have access to accounts department?? Ziya never ever returns calls although everyone very nice, apologise and promise he will phone. Tenant stopped paying council tax ...
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Comment on agent fees
Would be ok if they did anything for the money
Was this helpful? Yes
By: Customer Service
May 21, 2018
View all comments (1)
Dear Katrina, My apologies that you feel disappointed with the service received. Your client manager has been in touch with Newham Council on three difference occasions and updated the details. The issue is with the post not being delivered. However we will try and rectify this for you once again. ...

“Amazing Service...”

Mar 27,2018
Minithumbup
By: 'Tasos'
Mar 27,2018
1 people found
this helpful
Amazing service Very professional agency I am happy to recommend them to any landlord Prompt replies great value and good vibe....
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Feb 06,2018
Minithumbup
By: 'Owner of rental property'
Feb 06,2018
1 people found
this helpful
I was very pleased with the service I received from Zak at Lang & Ward while he was finding us a tenant for our property. He was always quick to respond when I needed help and charming at all times....
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Jan 19,2018
Minithumbup
By: 'Anderson'
Jan 19,2018
1 people found
this helpful
Great team, very proactive to ensure our move in was completed within a week as our other agent decided to tell us before our move in that landlord had accepted another offer. I don't know how that is possible as we had signed everything 6 ...
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Comment on agent fees
1 weeks rent
Was this helpful? Yes
Jan 12,2018
Minithumbup
By: 'SANJAY'
Jan 12,2018
1 people found
this helpful
Quite a flaw less transaction, all the individuals we dealt with were all quite competent, hence so far so good....
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Comment on agent fees
RESONABLE
Was this helpful? Yes
Jan 11,2018
Minithumbup
By: 'kevin garrett'
Jan 11,2018
2 people found
this helpful
Zak very pro active; answered calls or messages promptly. Took on responsibility to complete on time and did so. Ziya finished off the documentation efficiently and also answered calls or messages by return....
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Comment on agent fees
Total fees are competitive but most agents collect fees as the rent is paid over the term of the lease
Was this helpful? Yes
Jan 11,2018
Minithumbup
By: 'Daniel'
Jan 11,2018
1 people found
this helpful
Extremely pleased with them. Rented my property within a few days and secured excellent tenants. Ziya was professional and kept me informed at all times. Ramses made the initial contact and was polite and aware of the market. Well done guys. Keep it up...
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Comment on agent fees
Very competitive fees. Part charges for management and upfront for let only which is standard
Was this helpful? Yes
Jan 11,2018
Minithumbup
By: 'polidoros'
Jan 11,2018
1 people found
this helpful
i would like share with you how happy Ramses Davidiley made us , we have been searching a house more then 3 months we been maybe to 20 diferent agencies i have never seen something like that , He help us elot keeping he is words of any requirements ...
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Comment on agent fees
TOP , VERY GOOD
Was this helpful? Yes
Nov 13,2017
Minithumbup
By: 'R Johnson'
Nov 13,2017
3 people found
this helpful
Fantastic service received from Ramses, I am absolutely satisfied, found me a property promptly and hassle free, all I had to do was provide my references and the rest was done for me. will definitely recommend this company. 10/10 from me. Thanks again!...
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Comment on agent fees
Didn't have to do any work, pretty much everything was done for me so on that note the fees were reasonable
Was this helpful? Yes
Oct 25,2017
Minithumbup
By: 'Felix'
Oct 25,2017
3 people found
this helpful
Great to deal with. All checks were done within days and received the signed tenancy agreement, deposit information and the guide to let. Very thorough and not what I had got previously got from my agent despite being the norm. They managed to get us ...
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Comment on agent fees
Standard
Was this helpful? Yes
Oct 18,2017
Minithumbdown
By: 'Tenant in Canary Wharf'
Oct 18,2017
1 people found
this helpful
Exceptionally BAD service * finally refused to give back the holding deposit even when they renegotiated the initial agreement. I lost the holding deposit, which they refused to transfer back although they renegotiated the initial agreement. ** They attribute all the cheating to 'miscommunication' if you threaten ...
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Comment on agent fees
Market average
Was this helpful? Yes
By: Customer Service
Oct 25, 2017
View all comments (1)
Thank you for taking the time to write a review of your experience with Lang & Ward. We do take customer service very seriously so it is always disappointing when a customer's expectations have not been met. We would appreciate if you could please email cs@langandward.com with further details so that we can look into this. Kind regards ...
Aug 25,2017
Minithumbup
By: 'Siobhan'
Aug 25,2017
2 people found
this helpful
Throughout my property search I found Bernadette to be very proactive and enthusiastic in her approach. Despite a difficult negotiation with the prospective landlord I was given honest and transparent communication throughout, something which I value as a customer. Equally I was impressed with Ziya's ...
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Was this helpful? Yes
Aug 25,2017
Minithumbup
By: 'Huma'
Aug 25,2017
2 people found
this helpful
Professional and friendly. I found Bernedette to be exceptionally compliance, helpful and benevolent. She was easily contactable and immediately responded to my enquiries. Ziya was fairly patient when handling the transaction. Overall Land & Ward made the tenancy process easy and expeditious. I would highly ...
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Was this helpful? Yes
Jun 14,2017
Minithumbup
By: 'Tanny'
Jun 14,2017
4 people found
this helpful
Lawrence is a professional Agent that goes the extra mile for his Landlords and Tenants. Calm and always prompt. He is a team player and my favourite in the Branch...
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Comment on agent fees
Reasonable
Was this helpful? Yes
Jun 13,2017
Minithumbup
By: 'Soh TS'
Jun 13,2017
3 people found
this helpful
Ziya has so far been helpful and in-time in my dealings with him regarding the letting of my apartment in Albany House recently, although I would wish my apartment can be let out faster :), and the fee collect monthly....
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Comment on agent fees
market rate
Was this helpful? Yes
Jun 12,2017
Minithumbup
By: 'Johnny'
Jun 12,2017
5 people found
this helpful
Honest and hardworking. Good communicator with a bubbly personality. Knowledge of the London market was good.Timing and punctuality were also good....
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Comment on agent fees
reasonable fees
Was this helpful? Yes
Jun 08,2017
Minithumbup
By: 'T.R.Walsh'
Jun 08,2017
3 people found
this helpful
Had me an offer within a day of marketing my property. Very pro active. Management side has so far been excellent. Had a few delays with their contractors with access which was resolved fairly quickly. Everything since has been excellent. Cannot fault their service. I ...
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Comment on agent fees
Good
Was this helpful? Yes
Jun 06,2017
Minithumbup
By: 'JB'
Jun 06,2017
3 people found
this helpful
I did find the Lang & Ward Estate Agent very professional, trustworthy and honest .The appointments we never late ,the valuation was good and the fees were fair. I will recommended to a friend ....
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Comment on agent fees
Very fair.
Was this helpful? Yes
Jun 06,2017
Minithumbup
By: 'Yaseen'
Jun 06,2017
4 people found
this helpful
Absolutely fantastic staff. Very helpful, quick and kind. Also, their service is very reasonably priced. I would certainly recommend them very strongly....
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Was this helpful? Yes
Jun 05,2017
Minithumbup
By: 'L Di Fero'
Jun 05,2017
2 people found
this helpful
Zak let my property out in Regents Court, Central London. He was very well informed and achieved me excellent rent. The process was smooth and everything has been since my tenant moved in. I live abroad and as an overseas landlord they handled all my ...
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Comment on agent fees
Excellent fees structure. Cheaper then my previous agent
Was this helpful? Yes
Jun 04,2017
Minithumbup
By: 'Dr B Sinha'
Jun 04,2017
5 people found
this helpful
They found me a tenant within a week of marketing my property. I have not had ,my property managed for the last 4 months without any issues. Ive only had one maintenance issue with a water leak which was sorted within 24 hours. Achieved me exceptionally high ...
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Comment on agent fees
Management Fees were reasonable
Was this helpful? Yes
Jun 02,2017
Minithumbup
By: 'M Patel'
Jun 02,2017
4 people found
this helpful
I'm very pleased to have worked with such high end agents. They're very cooperative. I let them instruct my property and within 2 days they let it out to professional tenants for two years. I highly recommend Lang and Ward to other Landlords and tenants....
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Comment on agent fees
I'm very pleased to have worked with such high end agents. They're very cooperative. I let them instruct my property and within 2 days they let it out to professional tenants for two years. I highly recommend Lang and Ward to other Landlords and tenants.
Was this helpful? Yes
Areas covered
  • E14
  • WC1H
  • E13
  • WC1
  • E16
  • EC1
  • E12
  • E20
  • SW1
  • E15
  • E1
  • E7
  • E1W
  • E12
  • N1
  • W3
  • SE16
  • W5
  • SE1
  • NW1

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
12 1 9 1 3 0 0 0 0 0

Fees

Sales Fee
Let Only Fees
Rent Collections
Full Management Service
Rental Guarantee
Block Management Fee
Last updated at 05/06/2017, 2:12 PM by allAgents

Complaints Procedure

If you have a complaints or suggestions please e-mail cs@langandward.com.
Last updated at 2:12 PM 05/06/2017 by allAgents

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