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    Paul Jones
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    Melanie Mills
Lang & Co are one of the most respected independent estate agents in the Plymouth and surrounding area. We offer our clients a strategic and bespoke marketing campaign which embraces modern day techno Read full description...Lang & Co are one of the most respected independent estate agents in the Plymouth and surrounding area. We offer our clients a strategic and bespoke marketing campaign which embraces modern day technology combined with enthusiasm, knowledgable and exceptional staff who will be delighted to guide vendors and buyers through the selling/purchasing process.
 


Properties for sale
Properties for rent
Jun 20,2016
Minithumbup
By:
Jun 20,2016
Featured Review
0 people found
this helpful
I cannot speak more highly of all of the staff at Langs Mutley office. From start to finish I was very pleased with the brochure ,the professionalism and the hard work they all put in, in order to achieve a sale. I was kept informed at every stage of the proceedings and received regular e.mails from Melanie to keep me in the picture. I would recommend Langs to anyone wishing to sell or buy a property . I have sold several properties over the years and in my opinion Langs is definitely the best...
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Comment on agent fees
The fees were fair and similar to fees charged by other agents.
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Apr 17,2015
Minithumbup
By:
Apr 17,2015
Featured Review
0 people found
this helpful
This was a very drawn out process though not the agents fault, all along they have been very helpfull always returned phone calls which is very rare today. I would have no hesitation in recommending Langs especially the Plymstock branch....
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Apr 10,2015
Minithumbup
By:
Apr 10,2015
Featured Review
0 people found
this helpful
Lang & Co acted for us in our sale and also happened to also be the agents in our purchase. The property was on the market with fantastic photographs taken and on the internet within hours and sold on the first day of viewings. Viewings were booked very quickly and Paul was also great in the negotiations both on our sale and purchase. He also gave us great advice when managing our negotiations. They ensured we had a viewing on our purchase very quickly and a second viewing shortly after. The...
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Comment on agent fees
Very happy with fees agreed.
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Apr 10,2015
Minithumbup
By:
Apr 10,2015
Featured Review
0 people found
this helpful
In all honesty all the staff at the plymstock branch where fantastic, easy to approch, always had a friendly smile on there faces, bent over backward to help me in selling my home making views plesant, plenty of notice before viewing....
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Comment on agent fees
Found the fees to be very reasinable & conpletitive
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Apr 10,2015
Minithumbup
By:
Apr 10,2015
Featured Review
0 people found
this helpful
When I was giving the task of marketing a deceased family member's property it was an extremely difficult time for me. I requested three estate agents to give their opinion on the property and I have to say the approach of two of the agents was poor - despite them being recommended by friends. When Paul arrived my faith in estate agents changed. His professional appearance, presentation of realistic expectations and price made the decision which agent to use very easy. Due to Estate issues t...
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Comment on agent fees
They seem to be market standard.
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Feb 10,2016
Minithumbdown
By:
Feb 10,2016
0 people found
this helpful
I just had to write this review. Langs take your managment money. Don't phone back when they should. You have to keep on to them. Employ contractors that don't do the job properly. Just cannot be bothered. I had boiler fitted and found out after I gave them up it was'nt installed to the regulations. Very worrying for us letting our property's. This is in my opinion what I think just want to let other people no before you part from your hard earned cash. If I could have given 0 stars would have.T...
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Comment on agent fees
Bad
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Mar 30,2015
Minithumbup
By:
Mar 30,2015
0 people found
this helpful
I considered a number of agents when I put my house on the market, and having chosen Lang and Co I am very pleased that I did so. One important aspect to selling a property is the attitude that the selling agent has as this will undoubtedly influence how it is viewed by prospective buyers. Lang and Co helped to present the property in a very positive light which was reflected by the prompt feedback reports which I received after each viewing. Overall their communication was very good and kept ...
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Mar 25,2015
Minithumbup
By:
Mar 25,2015
0 people found
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From the initial viewing with Melanie to completion, Lang & Co were faultless and professional. Our sale was protracted with two buyers falling through and it would have been easy for this to adversely affect the purchase but Jay kept both parties to this transaction on-side with his friendly, calm manner. His excellent local knowledge also went a long way in assisting to make the decision to buy. Whenever we contacted the office we were similarly impressed with the quality of service. We h...
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Feb 12,2015
Minithumbup
By:
Feb 12,2015
0 people found
this helpful
Andy was a pleasure to do business with. He worked around our busy schedule and was very informative. Could have made a better experience when we collected the keys....
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Feb 12,2015
Minithumbup
By:
Feb 12,2015
0 people found
this helpful
The Agents were all very friendly and extremely helpful with any questions we had. They kept on top of the process from start to finish and very helpful when we needed someone other than ourselves to collect the keys on completion....
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Feb 08,2015
Minithumbup
By:
Feb 08,2015
0 people found
this helpful
Excellent service from Marc...he went the extra mile and ensured the completion of our purchase. Overall a very friendly and personable team....
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Feb 05,2015
Minithumbup
By:
Feb 05,2015
0 people found
this helpful
I have to say throughout the sales process Melanie was great. I really appreciate that she kept me informed and you have never seemed to have tired of my questions, its been an emotional roller coaster selling my mums flat but Melanie certainly made it much easier....
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Feb 04,2015
Minithumbup
By:
Feb 04,2015
0 people found
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Having sold two houses through Lang & Co in recent years we found both experiences to be very professional with communication second to none throughout the whole process. Each sale achieved the full asking price and Lang & Co assisted greatly at all stages to ensure that the sale completed promptly and without a hitch. The sales team are exceptionally gifted in their comprehensive knowledge, skills and experiences in valuations and marketing. The photographs for marketing were immac...
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Comment on agent fees
Lang & Co\'s fees were very competitive and represent great value for money.
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Jan 27,2015
Minithumbup
By:
Jan 27,2015
0 people found
this helpful
We found all agents polite, courteous and very helpful at all times. Any queries or questions we had were dealt with swiftly and nothing was too much trouble. A professional service and a job well done. Thank you....
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Comment on agent fees
Estate agent fees are a very costly part of the selling process and need to be regulated by a professional body to fall in line with how Solicitors fees are regulated by the Law Society.
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Jan 12,2015
Minithumbup
By:
Jan 12,2015
0 people found
this helpful
Excellent team at Lang & Co. helped us purchase our first house together! The two Mels and Kate always made time for us either when we dropped into the office or called them up. They made us feel like we were their only clients rather than just a figure in the book! They even left us a card at the house for our arrival! Lovely people thanks so much for all your help! From Rob & Charlotte...
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Jan 05,2015
Minithumbup
By:
Jan 05,2015
0 people found
this helpful
I found what is said to be one of the most stressful experiences that one can encounter, to be almost completely stress-free. It was obvious that all of the staff working in the estate agent's office did so as a very well organised team. They were equally welcoming, good natured and friendly whilst maintaining a very high level of professionalism and I would have absolutely no reservations whatsoever in recommending their services....
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Dec 22,2014
Minithumbdown
By:
Dec 22,2014
0 people found
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Well done to all at Lang & co. for a stree free move . The staff are knowledgable and polite.We were kept informed after every viewing and were given a monthly report on market activity .We enjoyed editorials in the local papers and excellent advertising. loose .Marc Rees was paramount in arranging a most suitable buyer .We were kept informed by Marc at every stage of the proceedure,even outside office hours! Sam McMillan conducted viewings on the property and she was most helpful ...
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Dec 22,2014
Minithumbup
By:
Dec 22,2014
0 people found
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Lang & Co are the only estate agents I will use and would not consider any other. I have used them when selling several of my properties over the years. They will consistently go the 'extra mile' to meet your expectations. The conveyancing process can be complicated as well as stressful. Lang and co always try to alleviate that pressure to make the whole process bearable, they may not always be able to resolve all the issues but it is not with the lack of trying on their part. Their customer...
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Dec 19,2014
Minithumbup
By:
Dec 19,2014
0 people found
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Recently sold our property through Lang and we could not fault them in any way. All of the staff were helpful, friendly and reassuring which really helps through the stressful moving period. We'd like to thank the whole team for all their help and the quick sale of our house which they managed to sell to our purchaser at the full asking price. We would definitely use them again in the future if required. Would recommend the team to anyone, 5 *...
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Dec 18,2014
Minithumbup
By:
Dec 18,2014
0 people found
this helpful
Paul arrived promptly to view the flat and take photographs. He was very positive about our property and gave us confidence it would be sold quickly. This was the case. The sale went through smoothly and the Plymstock branch were professional and efficient....
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Comment on agent fees
The agent told us how much it would cost, and we agreed.
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Dec 17,2014
Minithumbup
By:
Dec 17,2014
0 people found
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The sale of a property is often a most stressful time and vendors often are out of touch with current market trends and the sale process in general (I know we were as we had been in what was at the time our current home for over 16 years). I cannot praised Paul and the team at Lang's Plymstock highly enough, from commencement to completion they have been consummate professionals worked hard and kept us informed throughout, I would have no hesitation in recommending them and will (when the opport...
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Comment on agent fees
The fees where acceptable
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Dec 09,2014
Minithumbup
By:
Dec 09,2014
0 people found
this helpful
I found Langs very helpful and easy to deal with, The sale was completed with the minimum of hassle and at the price agreed. Maybe we were a little too ready to accept a slight downward negotiation in price at the beginning but the purchaser stuck with us, which was the most important thing. I just wonder whether the term "cash buyer" needs better definition. I would have understood it to mean "the purchaser has the full purchase price available in cashable funds and can effect...
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Comment on agent fees
They were what we had expected and agreed.
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Nov 22,2014
Minithumbup
By:
Nov 22,2014
0 people found
this helpful
I have recently sold my property using Lang and Co, I have scored their service as excellent because they were. My reason for using Lang and Co in the first instance was that my partner and I had been looking to buy before deciding to sell and in doing so viewed properties that were on the market with all of the different estate agents selling properties in the Plymstock area. Coming from a sales background I was extremely impressed with the professionalism and service that I received from La...
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Comment on agent fees
The fees that we paid were more than fare compared to other estate agents.
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Nov 11,2014
Minithumbup
By:
Nov 11,2014
0 people found
this helpful
Excellent service, kept us informed all the time and negotiated well on our behalf. Fee was also resonable Highly recommended...
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Nov 07,2014
Minithumbup
By:
Nov 07,2014
0 people found
this helpful
James Clarke was exceptional in helping us sell our house for the price he promised .Paul Preen supplied us with a first class service . When taking on the property with the photos and floor plans supplied in the brochure . The office is very pleasant and welcoming .Mandy was very professional keeping me informed on offers and feed back from every viewing . Would recommend lang&co to people in the future .....
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Nov 06,2014
Minithumbup
By:
Nov 06,2014
0 people found
this helpful
i used Lang's for the purchase of my home 7 years ago, and then again when i sold it 3 months ago, as with the first time it went very well with lots of communication with the agents throughout. its very reassuring knowing that you can put your trust in a company and they deliver on what they promise. An outstanding company within their field....
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By: Paul Preen
Nov 06, 2014
View all comments (1)
Glad to be of assistance both times, and thank you for taking the time to write this review, it really does mean allot to me.....
Nov 05,2014
Minithumbup
By:
Nov 05,2014
0 people found
this helpful
We bought the property through James at Lang and Co, and we also sold the property through him. We had nothing but excellent service throughout both occasions. extremely helpful and polite. We would recommend this company to anybody....
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Comment on agent fees
James fees could not have been better.
Was this helpful? Yes
Nov 05,2014
Minithumbup
By:
Nov 05,2014
0 people found
this helpful
After having not such great experiences with one or two other local estate agents we came across Lang & Co in Plymstock. A world of difference from the other agents we had experienced to date, fast, friendly and extremely efficient service from start to finish. They sold our house inside one week where others had 'tried' for months ! We cannot recommend Lang & Co highly enough to any prospective house sellers or buyers. The Plymstock branch that we dealt with are a super super team of pe...
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Comment on agent fees
Worth every penny for the service they provided.
Was this helpful? Yes
Oct 22,2014
Minithumbup
By:
Oct 22,2014
0 people found
this helpful
Great communication throughout the whole buying process. Always made themselves available to us and were very efficient with organising viewings. The staff were friendly and the house we bought was exactly as advertised. Far better than most other estate agents we had experienced in the Plymouth area and we would highly recommend them to friends and family....
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Jul 07,2014
Minithumbdown
By:
Jul 07,2014
0 people found
this helpful
Appalling from start until I sacked them, 6 months wasted on the market with them and no communication whatsoever. They couldn't have been more concerted or egotistical if they tried. No customer care at all, it was as if they were doing me a favour by putting my house on the market in the first place. Condescending is not the word for it. Never in my life have been so offended and totally disappointed in a firm. I would never use this firm or ever recommend them. Words cannot express my anger a...
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Comment on agent fees
Over priced and over rated
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Oct 12,2011
Minithumbup
By:
Oct 12,2011
1 people found
this helpful
We had 5 estate agents to value our home, we were impressed with the extensive knowledge of the whole team and their willingness to assist us in finding a proceedable buyer quickly. Although we did not buy through Lang & Co they kept the whole process stress free, unlike the agent we bought through who was unhelpful and distinctly lacked the knowledge and expertise of Langs...we will always recommend the team at Lang & Co...
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Job vacancies

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Agent Fees

Percentage of the agreed sale price with no up front marketing costs or withdrawal fees.
Last updated at 5:12 PM 10/02/2016 by allAgents

Complaints Procedure

Licenced NAEA agent and part of the Ombudsman scheme for Estate Agents.
Last updated at 5:12 PM 10/02/2016 by allAgents

Awards won by Lang and Co

Individual Branch Awards

Plymouth, PL9 7AU

Firm rankings



Mutley Plain Plymouth
40 Mannamead Road, Plymouth PL4 7AF
(17)
Plymstock Plymouth
6 The Broadway, Plymouth PL9 7AU
(14)

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