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Knight Frank

21 reviews
  • 2.2 /5 rating
  • 29% recommend
  • 44% fee satisfaction
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    John Henson
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    Harvey Cyzer
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    Kate Townrow
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    Anne O\\\'Toole
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    James Bryan
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    Tim Waring
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    suzy garrett
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    will russell
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    James Ackerley
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    David Peters
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    Sue Healey
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    Angelah Janenthirarajah
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    Fairfax Stephen
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    Mark O\'Neill
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    Mark O\'Neill
Knight Frank LLP is the leading independent global property consultancy. Headquartered in London, Knight Frank, together with its US alliance partner, Newmark Grubb Knight Frank, operate from over 335 Read full description...Knight Frank LLP is the leading independent global property consultancy. Headquartered in London, Knight Frank, together with its US alliance partner, Newmark Grubb Knight Frank, operate from over 335 offices, in 52 countries, across six continents and has over 12,000 employees. The group advises clients ranging from individual owners and buyers to major developers, investors and corporate tenants. For further information about the Company, please visit KnightFrank.com.
 
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Properties for sale
Properties for rent
Not a transparent agent

Sep 23,2016
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Sep 23,2016
0 people found
this helpful
The worst company i have ever worked with. Upon moving in the date moved several times and as they never seem to answer phone everything was through email. We moved in and wasnt given optional furniture like informed before signing tenancy which obviously started a whole new problem. We then moved in and had several things break and problems with noise etc. No help at all! We then wanted yo leave after 2 months and thankfully found someone interested as they said we couldnt leave until 12 months...
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Comment on agent fees
Bad!
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Sep 19,2016
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Sep 19,2016
0 people found
this helpful
I have just sold a flat in Parsons Green, Fulham which was negotiated by Mark O'Neill. For various personal reasons this was a very difficult sale for me to deal with so I was lucky to have Mark as my negotiator as he was always, good humoured, understanding and honest. I found him to be enthusiastic without ever being in any way forceful. All his colleagues at the Fulham Branch were also always helpful and courteous to me during the transaction....
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Comment on agent fees
Good
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Sep 06,2016
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Sep 06,2016
0 people found
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Do not rent a property from Knight Frank. I rented a property for 12 months and left it in pristine condition. I was charged £850 for redecorating a property riddled with damp and mildew. *...
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Aug 03,2016
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Aug 03,2016
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Most Unprofessional agent who also claimed he is a partner there. This person thinks he's a god sent gift to sell real estate and he knows all and buyers are just stupid and he can just about do what he wants. I was a buyer but I would certainly never deal with this agent either as a buyer or seller....
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What agent could do to change your mind?
did not buy.
Comment on agent fees
did not buy.
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By: Stephen Fairfax
Aug 04, 2016
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At Knight Frank we work hard to provide the highest quality service for all our clients and I apologise that you felt your experience was not satisfactory on this occasion. I can assure you that your offer was put forward in the best light possible to our vendor, and that it was our vendor's decision that your offer was not at a level that they were willing to accept. We immediately informed you of their decision and of the level that they were willing to accept. If I can be of any further ass....
Dec 23,2015
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Dec 23,2015
0 people found
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Truly AWEFUL service. Very uncooperative, blinds with non compliance and dangerous cords left. Very unhelpful all the way through. Cant emphasize just how bad these people are...
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Jan 25,2015
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Jan 25,2015
1 people found
this helpful
Sue Healey had several prospective buyers ready to view the property before it was put on the open market. One of them made an offer which was accepted and when they changed their minds two weeks later, she immediately found another buyer who made an even better offer, higher than other agents had valued my house. Contracts have been exchanged, and all the time through the process, Sue kept me informed. Her efficiency and friendliness were the highlight of this sale, enabling me to put up with t...
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Aug 14,2014
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Aug 14,2014
4 people found
this helpful
Having viewed the house 3 times we were set to buy. WE dug deep and came up with a cracking offer. The Agent called to tell us we were the preferred bidder at 12.20 pm if we could agree terms. We agreed to pay a deposit to secure longer entry date. Came back asking if we could take earlier entry date. Agreed to that. He then called back to say they wanted a deposit as well. As this is not the way business is generally done in Scotland I said I couldnt sanction that until I had spoken to my husba...
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Aug 04,2014
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Aug 04,2014
4 people found
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I invited this agent to come to value my Chelsea flat. 3 well-mannered (3! Surely one would have been quite enough) but rather characterless individuals appeared at the due time and sat woodenly on my sofa while they ran through their spiel. They valued my flat at 1.5 million pounds. I used another agent and sold the flat a few months later for 2 million pounds....
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What agent could do to change your mind?
Sending 3 wooden top negotiators to value my property was 2 too many. They massively undervalued my property by 500k.
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Jun 30,2014
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Jun 30,2014
1 people found
this helpful
I was involved with two property sales. One on behalf of a friend who sadly died, 88 Narrow Street, E14 and my own property at 39 Vitoria Wharf. Overall in both instances all staff were exceptional in the professionalism, availability and sensitivity. The process was well timed and I have nothing but praise for the service provided by the above two people, plus another and the reception staff....
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Apr 02,2014
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Apr 02,2014
7 people found
this helpful
James Ackerley is one of the Agents at Knight Frank's Gulidford branch; we have previously had positive experiences with other agents but James was shockingly rude, argumentative and patronising to the point that we made an official complaint to Knight Frank's Head of Residential Business, one David Peters. David was extremely helpful and pleasant. We would never wish to do business with an Agent as rude as James; he gives Estate Agents a bad name....
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What agent could do to change your mind?
Been polite and pleasant rather than rude, argumentative and verbally aggressive on the phone!
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Feb 13,2014
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Feb 13,2014
2 people found
this helpful
We rented a property via Knight Frank in Beaconsfield. We were assured that a Knight Frank Managed property meant that we would have a 24 hour helpline and that they would ensure that all issues were dealt with promptly. We paid the rent for a year in advance to get commercially better terms. There has been problem after problem with the property and Knight Frank do nothing. The 24 hour number is the number of the Landlord. Knight Frank do nothing to help the tenant saying that the Landlord...
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What agent could do to change your mind?
This Agent has a prestigious brand and should have a duty of care to anyone who deals with them. Before they represent a property they should make sure that the property details are accurate and they should be willing to stand by their marketing details. If they are only ever interested in the Landlord (taking instructions) they will run out of people willing to be tenants with them as agent. Their poor behaviour will surely catch up with them in the long term.
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Dec 16,2013
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Dec 16,2013
4 people found
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Knight Frank feel no obligation to respect the rights or views of residents. They just try to protect the interests of the landlord. They act without any consultation with residents. They don't even answer to questions raised by residents with regards to service charges, changes to staff or the way the building is run. They don't consult the residents about how their monies are spent. In simple words they do what they like to do without giving any attention to residents or their views. I agree w...
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Dec 12,2013
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Dec 12,2013
1 people found
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From start to finish a first class service. The only agent whowere on time and professional during the valaution. Tim Waring was more than helpful and his advice was invaluable....
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Dec 06,2013
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Dec 06,2013
7 people found
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Having talked to many residents and porters in the whole Hyde Park Estate and not only Devonport, I can confidently say almost everyone is extremely unhappy, fed up and some are suffering from stress and anxiety inflicted by Knight Frank and the Landlord Church Commissioners. Arrogance, un-professionalism, rudeness and dictatorship are some of the characteristics of Knight FRANK. They have no respect for residents\' and their well being and the only thing they care about is cashing in from caus...
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What agent could do to change your mind?
Knight Frank in my experience is the most dishonest agent. In my opinion if they have been transparent and honest with residents and respected their views and were less greedy and acted for the residents and not against them and cared and understood that some of their decisions that they make purely for selfish reasons would effect our lives, then we both would have had a much better, calmer relationship. Knight Frank lied from day one when they presented themselves and promised things that they never intended to follow.
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Oct 01,2013
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Oct 01,2013
4 people found
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We had an absolutely terrible experience leasing a Knight Frank managed property in Kensington. Not only did the company refuse to make repairs to the property while we were leasing the flat, they are trying to stick us with unethical fees that we should not have to pay upon moving out. We are still in the process of contesting the fees long after we have moved out, and, of course, have yet to see our security deposit. I had heard negative things about Knight Frank managed properties before m...
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Sep 12,2012
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Sep 12,2012
3 people found
this helpful
I recently rented for a year with Knight frank in Highbury Stadium. I had heard bad things about them but thought they were just people having bad situations and it would not happen to me. When I moved in there was a problem with the flat straight away as one of the doors would not lock, a security problem if I have ever seen one. I reported it straight away in a email and over the phone. It took Knight Frank 11 months before they came to fix the door and the only reason they came was because ...
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What agent could do to change your mind?
The agent could treat me like a person
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Aug 21,2012
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Aug 21,2012
1 people found
this helpful
I was extremely happy with the level of service, attention to detail, follow up discipline, problem solving ability and general courtesy. This is a credit to Knight Frank and to John personally. I can definitely recommend the Knight Frank Virginia Water team and will do so....
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Jul 15,2012
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Jul 15,2012
5 people found
this helpful
Read every single word of their contract very very carefully before you sign. You might well end up paying their fees even if they don\'t sell your house! Watch out for "sole selling rights" being applied when you thought you were agreeing to "sole agency". I would never use again....
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May 01,2012
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May 01,2012
7 people found
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Domestic and business property marketed through these agents, Lazy, did a shoddy job, after 6 months simply told me to drop half a million!!! I suggested they earn their commission. Shoddy, and lazy, bad attention to detail. Don\'t use them....
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Sep 15,2010
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Sep 15,2010
0 people found
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I'm using knight frank for a second property I own in central London, have received an excellent service from them compared to the previous agent Foxtons....
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Sep 22,2009
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Sep 22,2009
3 people found
this helpful
Extremely lazy agent, tried to charge second set of tenants for the damage done by first set of tenants. took weeks to deliver check out reports, said repairs have been done when they haven't. I would strongly warn you against using this agency....
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Awards won by Knight Frank

Individual Branch Awards

Firm rankings


Overall

View All 85 Branches


Knight Frank - Battersea, London, SW11
Battersea
7a Albion Riverside, 8 Hester Road, London SW11 4AX
(0)
Knight Frank - Belgravia, London, SW1W
Belgravia
47 Lower Belgrave Street, London SW1W 0LS
(0)
Knight Frank - City (London), London, EC2V
City (London)
1st Floor, Woolgate Exchange, 25 Basinghall Street, London EC2V 5HA
(0)
show all branches (85)
Knight Frank - Edinburgh, Edinburgh, EH2
Edinburgh
80 Queen Street, Edinburgh EH2 4NF
(1)
Knight Frank - Kings Cross, London, N1C
Kings Cross
Unit1, 9 Handyside Street, King’s Cross, London N1C 4AY
(0)
Knight Frank - Beaconsfield, Beaconsfield, HP9
Office 1
20-24 Gregories Road, Beaconsfield HP9 1HQ
(0)
Knight Frank - Acton Green, Chiswick, W4
Office 1
64 Turnham Green Terrace, Chiswick W4 1QN
(0)
Knight Frank - Clapham Old Town, Clapham, SW4
Office 1
11 The Polygon, Clapham SW4 0JG
(1)
Knight Frank - Guildford, GU1
Office 1
231 High Street, Guildford GU1 3BQ
(1)
Knight Frank - Haslemere, Haslemere, GU27
Office 1
1 West Street, Haslemere GU27 2AB
(0)
Knight Frank - Hyde Park, Lon
Office 1
1 Craven Terrace, Hyde Park London
(1)
Knight Frank - Wapping, London, E1W
Office 1
1 Wapping High Street, London E1W 1BH
(0)
Knight Frank - Islington, London, N1
Office 1
353 Upper Street, London N1 0PD
(0)
Knight Frank - Barnes, London, SW13
Office 1
56 Barnes High Street, London SW13 9LF
(0)
Knight Frank - South Kensington, London, SW7
Office 1
157 Gloucester Road, London SW7 4TH
(0)
Knight Frank - Chelsea, London, SW3
Office 10
60 Sloane Avenue, London SW3 3DD
(0)
Knight Frank - Canary Wharf, London, E14
Office 11
18/19 Cabot Square Canary Wharf, London E14 4QW
(1)
Knight Frank - Chelsea, London, SW3
Office 12
60 Sloane Avenue, London SW3 3DD
(0)
Knight Frank - City of London, London, EC2R
Office 13
4 Coleman Street, London EC2R 5BG
(0)
Knight Frank - Hampstead, London, NW3
Office 14
80 Heath Street, London NW3 1DN
(0)
Knight Frank - Kensington, London, W8
Office 15
54 Kensington Church St, London W8 4DB
(1)
Knight Frank - Kingston Upon Thames, KT1
Office 16
Argyll House, 23 Brook Street, Kingston Upon Thames KT1 2BN
(0)
Knight Frank - Mayfair, London, W1K
Office 17
120a Mount StreetMayfair, London W1K 3NN
(0)
Knight Frank - Milton Keynes, MK9
Office 18
Exchange House 494 Midsummer Boulevard, Milton Keynes MK9 2EA
(0)
Knight Frank - Notting Hill, London, W11
Office 19
294 & 298 Westbourne Grove, London W11 2PS
(0)
Knight Frank - Henley on Thames, RG9
Office 2
20 Thameside, Henley on Thames RG9 2LJ
(0)
Knight Frank - Southampton, SO14
Office 20
Enterprise House Ocean Village, Southampton SO14 3XB
(0)
Knight Frank - St Johns Wood, London, NW8
Office 21
5-7 Wellington Place, London NW8 7PB
(0)
Knight Frank - Esher, KT10
Office 22
The Old Post House, High Street, Esher KT10 9QA
(0)
Knight Frank - London, E16
Office 23
Warehouse W 3 Western Gateway Victoria Dock, London E16 1BD
(0)
Knight Frank - Tooting, London, SW17
Office 24
26 Bellevue RoadTooting, London SW17 7EB
(0)
Knight Frank - Wapping, London, E1W
Office 25
35a Wapping High Street, London E1W 1NR
(0)
Knight Frank - Mayfair, London, W1S
Office 26
20 Hanover Square, London W1S 1HZ
(0)
Knight Frank - Wimbledon, London, SW19
Office 27
81 High Street, London SW19 5EG
(0)
Knight Frank - Aberdeen, AB10
Office 28
3 Rubislaw Terrace, Aberdeen AB10 1XE
(0)
Knight Frank - Mayfair, London, W1J
Office 29
Suite 1 4th Floor Berkeley Square House Berkeley Square, London W1J 6BR
(0)
Knight Frank - Hungerford, RG17
Office 3
Ramsbury House, 22 High Street, Hungerford RG17 0NF
(0)
Knight Frank - Worcester, WR1
Office 30
5 College Street, Worcester WR1 2LU
(0)
Knight Frank - Bath, BA1
Office 32
4 Wood Street, Queen Square, Bath BA1 2JG
(0)
Knight Frank - Birmingham, B3
Office 33
1 Colmore Row, Birmingham B3 2BJ
(0)
Knight Frank - Bristol, BS1
Office 34
7 Broad Quay, Bristol BS1 4DA
(0)
Knight Frank - Hampstead, London, NW3
Office 35
80 Heath Street, London NW3 1DN
(0)
Knight Frank - Tunbridge Wells, TN1
Office 36
Churchill House, 85 Mount Pleasant Road, Tunbridge Wells TN1 1PX
(0)
Knight Frank - Stratford-upon-Avon, CV37
Office 37
5 Union Street, Stratford-upon-Avon CV37 6QT
(0)
Knight Frank - Sherborne, DT9
Office 38
15 Cheap Street, Sherborne DT9 3PU
(0)
Knight Frank - Sheffield, S1
Office 39
Princess House 122 Queen Street, Sheffield S1 2DW
(0)
Knight Frank - Oxford, OX1
Office 4
2 Worcester Street, Oxford OX1 2BX
(0)
Knight Frank - Quayside, Newcastle upon Tyne, NE1
Office 40
Quayside House, Newcastle upon Tyne NE1 3DX
(0)
Knight Frank - Hereford, HR4
Office 41
22 Broad Street, Hereford HR4 9AP
(0)
Knight Frank - Harrogate, HG1
Office 42
Belvedere House, Victoria Avenue, Harrogate HG1 1EL
(0)
Knight Frank - Exeter, EX1
Office 43
19 Southernhay East, Exeter EX1 1QD
(1)
Knight Frank - Cirencester, GL7
Office 44
Gloucester House, 60 Dyer Street, Cirencester GL7 2PT
(0)
Knight Frank - Cheltenham, GL50
Office 45
123 Promenade, Cheltenham GL50 1NW
(1)
Knight Frank - Belgravia, London, SW1W
Office 46
82-83 Chester Square, London SW1W 9HJ
(0)
Knight Frank - Berkhamsted, Berkhamsted, HP4
Office 47
136 High Street, Berkhamsted HP43AA
(0)
Knight Frank - Bristol, BS1
Office 48
Crown House, Bristol BS14PA
(0)
Knight Frank - Clifton Bristol, BS8
Office 49
Regent House, 27a Regent Street, Clifton Bristol BS8 4HR
(0)
Knight Frank - Virginia Water, GU25
Office 5
20 Station Approach, Virginia Water GU25 4DW
(1)
Knight Frank - Canton, Cardiff, CF10
Office 51
Emperor House, Cardiff CF104PA
(0)
Knight Frank - Chelsea, London, SW3
Office 52
352a Kings Road, London SW3 5UA
(1)
Knight Frank - Cobham, Kingston Upon Thames, KT11
Office 53
50 High Street, Kingston Upon Thames KT113EA
(0)
Knight Frank - Mayfair, London, W1U
Office 54
55 Baker Street, London W1U 8AN
(0)
Knight Frank - Fulham, London, SW6
Office 55
203 New Kings Road, London SW6 4SA
(1)
Knight Frank - Hampstead, London, NW3
Office 56
79-81 Heath Street, London NW3 6UA
(0)
Knight Frank - Harrogate, HG1
Office 57
24 Albert Street, Harrogate HG11JA
(1)
Knight Frank - Islington, London, N5
Office 58
Highbury Square, London N51DA
(1)
Knight Frank - Horsham, RH12
Office 59
40 Carfax, Horsham RH121EA
(0)
Knight Frank - Winchester, SO23
Office 6
14/15 Jewry Street, Winchester SO23 8RZ
(0)
Knight Frank - Kensington, London, W8
Office 60
54-56 Kensington Church Street, London W8 4DA
(0)
Knight Frank - Lauder, TD2
Office 61
5-11 Market Place, Lauder TD2 6SR
(0)
Knight Frank - Leeds, LS1
Office 62
9 Bond Court, Leeds LS1 2JA
(0)
Knight Frank - Manchester, M3
Office 63
Lancaster Buildings, Manchester M3 2BA
(0)
Knight Frank - Summertown, Oxford, OX2
Office 64
280 Banbury Road, Oxford OX2 7EA
(0)
Knight Frank - Richmond, TW9
Office 65
5 Duke Street, Richmond TW9 1HA
(0)
Knight Frank - Sevenoaks, TN13
Office 66
113-117 High Street, Sevenoaks TN131UA
(0)
Knight Frank - Sutton Coldfield, B72
Office 68
8 High Street, Sutton Coldfield B72 1XA
(0)
Knight Frank - Winchester, SO23
Office 69
14-15 Jewry Street, Winchester SO238RA
(0)
Knight Frank - Ascot, Slough, SL5
Office 7
59 High Street, Slough SL5 7HP
(1)
Knight Frank - Basingstoke, RG21
Office 8
27 London Street, Basingstoke RG21 7PG
(0)
Knight Frank - London End, Beaconsfield, HP9
Office 9
Old Mulberry Yard, Beaconsfield HP9 2JH
(1)
Knight Frank - Sheffield, Sheffield, S1
Sheffield
Fountain Precinct, Sheffield S1 2JA
(0)
Knight Frank - Stow-on-the-Wold, Stow-on-the-Wold, GL54
Stow-on-the-Wold
Brett House, Park Street, Stow-on-the-Wold GL54 1AG
(0)
Knight Frank - Stratford-upon-Avon, Stratford-upon-Avon, CV37
Stratford-upon-Avon
Bridgeway House, Stratford-upon-Avon CV37 6YY
(0)
Knight Frank - Tower Bridge, London, SE1
Tower Bridge
Unit 8.2 189 Tower Bridge Road, London SE1 2UP
(0)
Knight Frank - Tower Bridge, London, SE1
Tower Bridge
Unit 8.2, 189 Tower Bridge Road, London SE1 2UP
(0)

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