Knight Frank LLP is the leading independent global property consultancy. Headquartered in London, Knight Frank, together with its US alliance partner, Newmark Grubb Knight Frank, operate from over 335 Read full description...Knight Frank LLP is the leading independent global property consultancy. Headquartered in London, Knight Frank, together with its US alliance partner, Newmark Grubb Knight Frank, operate from over 335 offices, in 52 countries, across six continents and has over 12,000 employees. The group advises clients ranging from individual owners and buyers to major developers, investors and corporate tenants. For further information about the Company, please visit KnightFrank.com.
Knight Frank



Properties for Sale
Properties to Rent

“Diligent...”

Jun 06,2019
Minithumbup
By: 'Diligence'
Jun 06,2019
0 people found
this helpful
We have had outstanding help from Cameron Shields at Knight Frank, looking for new build properties. He did not forget to check, even after a year on the books, to see if we wanted to view more properties. Always friendly and helpful. Many thanks....
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Comment on agent fees
No comment as a purchaser
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“Excellent Customer Service...”

Jun 03,2019
Minithumbup
By: 'Sally Honey'
Jun 03,2019
0 people found
this helpful
I just wanted to say how pleased we were with the customer service from Knight Frank, particularly Sam Daniels. He was very knowledgeable about the property we were interested in and was extremely helpful at all times. nothing was too much trouble. Thank you....
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“Knight Frank were fantastic but more importantly so was Tim Harriss...”

May 18,2019
Minithumbup
By: 'Ruth, Wareham'
May 18,2019
0 people found
this helpful
I have just sold my house in Dunsfold with Knight Frank for which I wish to thank the whole team in Guildford for. I want to say thank you to the whole team but especially Tim Harriss - he guided me through what is essentially ...
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Comment on agent fees
Fees as expected
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“A Pleasure to dela with...”

May 17,2019
Minithumbup
By: 'Ms Jones'
May 17,2019
0 people found
this helpful
From the moment we first met Charlotte to view our now new home, she was friendly, helpful, polite and professional. Even when we were away dealing with the offer on our new home, she always did everything she said she would and kept us in ...
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Comment on agent fees
Industry standard fees
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“Very positive experience...”

Apr 17,2019
Minithumbup
By: 'IH'
Apr 17,2019
0 people found
this helpful
Charlotte was very helpful from the first point of contact through to completion of the tenancy agreement. She was pleasant to deal with, willing to assist with queries and responsive. Generally, she made the process from start to finish relatively painless....
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Comment on agent fees
No specific comment
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“perfect service...”

Apr 02,2019
Minithumbup
By: 'Armen D'
Apr 02,2019
0 people found
this helpful
Thank you very much for your help, very quick and professional .Amazing service from Rebecca and Jamie-Leigh.Thank you again....
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Comment on agent fees
good
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“Thank you Christiana...”

Mar 28,2019
Minithumbup
By: 'Frankie'
Mar 28,2019
0 people found
this helpful
Christiana Plati is an excellent agent, most helpful, supportive, professional and knowledgeable. She is making our ongoing rather difficult purchasing process bearable as we are encountering various problems, which she is doing her utmost to solve as fast as possible. She is always there for ...
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Comment on agent fees
N/A
Was this helpful? Yes

“excellent interaction...”

Mar 11,2019
Minithumbup
By: 'Gary Harwoods'
Mar 11,2019
0 people found
this helpful
Hi Guys, I just wanted to say that the recent interaction I have had with Laura has re-stored my faith in human nature and everything that has been promised has been done and with minimal amount of fuss, she is a credit to your company, ...
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Comment on agent fees
GOOD,
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“Excellent...”

Mar 04,2019
Minithumbup
By: 'Sue O'
Mar 04,2019
0 people found
this helpful
My house was sold very quickly and efficiently by the staff at Hungerford. Victoria was very positive, supportive and charming all the way through. I could not fault the service I received....
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Comment on agent fees
Reasonable
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“AWFUL...”

Feb 21,2019
Minithumbdown
By: 'Lisa'
Feb 21,2019
1 people found
this helpful
It was my worst experience EVER. Had Leakage for 3 months and had to move out because KF DID NOT solve the issue ! They just did not care. Moved to a new apartment also managed by them. First week realised that heating is NOT working , still ...
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“Landlord...”

Jan 29,2019
Minithumbdown
By: 'Cobham'
Jan 29,2019
0 people found
this helpful
Having rented out my property to a family with a dog I have been totally let down. On departure house was left un cleaned - oil dripping from the extractor hood to start with. Knight Frank insisted according to my tenants on their check out ...
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Comment on agent fees
average but I had to chase months later for refund of break clause
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“Terrible service...”

Dec 13,2018
Minithumbdown
By: 'Beyond disappointment'
Dec 13,2018
0 people found
this helpful
KF manages our apartment and the service we have received is absolutely appalling. We have had no lights in our master bedroom for 3,5 months and a broken toilet in the master bathroom for 2 months. Having to chase the agent to have this resolved on a ...
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“House sale in Wood Street Village...”

Jul 30,2018
Minithumbup
By: 'Nightingale'
Jul 30,2018
0 people found
this helpful
We took a liking to Tim Harriss at our first meeting. His weekly updates throughout the sale process were always encouraging and he was tenacious when it came to finding a buyer. It took approximately 43 visits before the house sold and he was full of ...
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Comment on agent fees
very reasonable
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“excellent...”

Jul 19,2018
Minithumbup
By: 'Roger'
Jul 19,2018
0 people found
this helpful
Harry made an excellent job of selling our house, courteous, quick, businesslike and effective. Good judge of buyers! Good at keeping us involved. other staff always helpful....
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Comment on agent fees
Pretty good, although the final price, £805,000, more than we expected, we admit, just took us over the threshold into a higher . Unlucky!
Was this helpful? Yes

“Their service seems to be a joke...”

Apr 30,2018
Minithumbdown
By: 'Carlos'
Apr 30,2018
1 people found
this helpful
I called like 4 times for a flat they were advertising, and all the 4 times not any of the negotiator was available. And I was told to wait for them to call back. This has never happened. At the fifth time, a negotiator answered and said......
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“Quality service...”

Apr 21,2018
Minithumbup
By: 'Nicki'
Apr 21,2018
0 people found
this helpful
Edward was an excellent negotiator for me personally, simply because he was genuine in his approach. He didn't 'over-sell' and answered my questions honestly, even if it meant pointing out the odd negative. He was was encouraging rather than sneering when I made a first ...
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“When we looked at the Knight Frank site, it talked ......”

Feb 15,2018
Minithumbdown
By: 'Knight Frank Basingstoke - bad'
Feb 15,2018
2 people found
this helpful
When we looked at the Knight Frank site, it talked about a human element in the world of property that is too easily overlooked and that a business that built long term relationships. This could not be any further from the experience we had with ...
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Comment on agent fees
N/A
Was this helpful? Yes
By: Knight Frank
Feb 21, 2018
View all comments (1)
Hi there, we're very concerned to hear this. Could you kindly email socialmedia@knightfrank.com with further details and your best contact number so we can look into this for you? Kind regards, KF. ...

“One of the worst letting agents in London. We've been ......”

Feb 14,2018
Minithumbdown
By: 'Ian'
Feb 14,2018
1 people found
this helpful
One of the worst letting agents in London. We've been renting a property from KF over the last two years, while everything seemed fine at the beginning, things quickly became sour. We've maintained the property in pristine conditions and always paid our rent on time, ...
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By: Alexandra
Sep 13, 2018
View all comments (3)
Absolutely awful experience in 2018 under the leadership of Paul. We have had issues in the past which we were too lenient with negotiating goodwill rate amendments rather than walking away These ranged from missing rent to one tenant being illegally moved into my property with no signed tenancy agreement and no references sent to me. There are too many people with a lack of communication and changing faces all the time. Then you end up chasing because they are not co ordinating. We are now hopi ...

“Terrible customer service provided to us as tenants from start ......”

Dec 21,2017
Minithumbdown
By: 'Naomi'
Dec 21,2017
3 people found
this helpful
Terrible customer service provided to us as tenants from start to finish, despite the extortionate fees they charge tenants - Firstly, they made several mistakes in our original contract (including quoting the incorrect rental cost at a few hundred less than they we had agreed ...
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Comment on agent fees
Very high compared to other estate agents (and service certainly no better than other estate agents)
Was this helpful? Yes

“We used the Qp Branch of Knight Frank in June ......”

Dec 11,2017
Minithumbup
By: 'Smarts'
Dec 11,2017
0 people found
this helpful
We used the Qp Branch of Knight Frank in June of this year to sell our property. Their valuation was completely accurate. We were very impressed by the database of customers that they brought immediately to view and we had an offer on the table ...
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Comment on agent fees
Fair
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“Review of Knight Frank Property Management (KFPM): In summary, an ......”

Nov 30,2017
Minithumbdown
By: 'Shai'
Nov 30,2017
2 people found
this helpful
Review of Knight Frank Property Management (KFPM): In summary, an expensive and very poor management service. The property managers themselves are reasonably competent but the overall system itself seems to be severely flawed - everything is outsourced to externals (inventories, check-ins, check-outs, periodic visits etc.) ...
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“Meg Jackson was my property manager for two years. In ......”

Oct 25,2017
Minithumbup
By: 'Anon'
Oct 25,2017
0 people found
this helpful
Meg Jackson was my property manager for two years. In that time I barely had to contact her, everything we needed fixing or organising was taken off our hands as soon as Knight frank were notified. Had some awful letting agent experiences but this was ...
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Comment on agent fees
High, but standard for London
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“We will never choose Knight Frank again! The firm is ......”

Sep 28,2017
Minithumbdown
By: 'Suzy Frank'
Sep 28,2017
5 people found
this helpful
We will never choose Knight Frank again! The firm is not reliable.We signed the contract in August and paid the 4.5k pounds in September to rent the flat.When we moved to the flat,the agency refused to give us keys.The landlord broke ...
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Comment on agent fees
They charge high agent’s fees.Not worth for the service.
Was this helpful? Yes

“Today I arrived to my home finding all the furniture ......”

Aug 26,2017
Minithumbdown
By: 'RH'
Aug 26,2017
4 people found
this helpful
Today I arrived to my home finding all the furniture in the flat shifted and my personal items (shoes and other things) shuffled in my wardrobe. I have also a lot of experience in viewing flats. I have never changed or touched to a tenant's ...
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“Awful service. Been without a kitchen hob for one week. ......”

Jul 28,2017
Minithumbdown
By: 'WimbledonCliftonRd'
Jul 28,2017
6 people found
this helpful
Awful service. Been without a kitchen hob for one week. Poor attitude in management team, awful response times. Shocking customer service....
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“For nearly a year Michael repeatedly contacted me about flat 3 ......”

Jul 20,2017
Minithumbdown
By: 'Buyer beware!'
Jul 20,2017
4 people found
this helpful
For nearly a year Michael repeatedly contacted me about flat 3 ocean wharf which I was interested in buying. Throughout this period he had stated that the current service charge for the property was an amount of £4024. When I commenced reviewing the home management pack I ...
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Comment on agent fees
Not applicable
Was this helpful? Yes

“Avoid these bunch of gangsters at all costs. Liars, unprofessional ......”

May 11,2017
Minithumbdown
By: 'Do not use Knight Frank...EVER'
May 11,2017
3 people found
this helpful
Avoid these bunch of gangsters at all costs. Liars, unprofessional and just bad at the job. Gave us the wrong information about the property i.e wrong postcode and council tax banding then after we signed the contract gave us a different postcode and different ...
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Comment on agent fees
Ridiculous fees for what they do. Not earned.
Was this helpful? Yes

“Not happy with the services at all ! customer services after ......”

Mar 21,2017
Minithumbdown
By: 'Paul Taylor'
Mar 21,2017
3 people found
this helpful
Not happy with the services at all ! customer services after sales is not good at all, can discribe only in one work i.e. HORRIBLE...
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“The most horrible experience one could have with an agency! ......”

Jan 27,2017
Minithumbdown
By: 'Lauren'
Jan 27,2017
3 people found
this helpful
The most horrible experience one could have with an agency! I went through an absolute misery by using Knight Frank. Right from the start, the landlord erected a major scaffolding six days after I moved in and Knight Frank absolutely did nothing about it. I ...
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Comment on agent fees
Over priced and unprofessional agents.
Attachments

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“The staff in Knight Frank Kings Cross are very friendly ......”

Nov 09,2016
Minithumbup
By: 'Lu'
Nov 09,2016
0 people found
this helpful
The staff in Knight Frank Kings Cross are very friendly and professional. They have helpfully provided me the useful information. I will recommend this agent to my friends!...
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Comment on agent fees
As expected
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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
1 4 5 15 11 0 4 0 1 10
No fees information available
Kindly note that legally, letting agents needs to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents needs to keep this information up to date and precise on allAgents, either in the Fees Tab Section on your profile page or within the property description.

Complaints Procedure

No procedure available.

Awards won by Knight Frank

Individual Branch Awards


Aberdeen
4 Albert Street, Aberdeen AB25 1XQ
(0)
Ascot Slough
59 High Street, Slough SL5 7HP
(1)
Barnes
56 Barnes High Street, London SW13 9LF
(0)
show all branches (98)
Basingstoke
Matrix House Basing View, Basingstoke RG21 4FF
(1)
Bath
4 Wood Street, Queen Square, Bath BA1 2JG
(1)
Battersea
7a Albion Riverside, 8 Hester Road, London SW11 4AX
(0)
Beaconsfield
20-24 Gregories Road, Beaconsfield HP9 1HQ
(0)
Belgravia
47 Lower Belgrave Street, London SW1W 0LS
(0)
Berkhamsted
136 High Street, Berkhamsted HP43AA
(0)
Birmingham
1 Colmore Row, Birmingham B3 2BJ
(1)
Bristol
7 Broad Quay, Bristol BS1 4DA
(0)
Bristol
Crown House, Bristol BS14PA
(0)
Canary Wharf
18-19 Cabot Square, London E14 4QW
(4)
Cardiff
3, Assembly Square, Cardiff CF10 4LP
(0)
Chelsea London
60 Sloane Avenue, London SW3 3DD
(0)
Cheltenham
123 Promenade, Cheltenham GL50 1NW
(2)
Chiswick
64 Turnham Green Terrace, Chiswick W4 1QN
(0)
Cirencester
Gloucester House, 60 Dyer Street, Cirencester GL7 2PT
(0)
City (London)
1st Floor, Woolgate Exchange, 25 Basinghall Street, London EC2V 5HA
(0)
City of London
4 Coleman Street, London EC2R 5BG
(0)
Clapham
11 The Polygon, Clapham SW4 0JG
(1)
Clifton
Tyndall House 17 Whiteladies Road, Bristol BS8 1PB
(0)
Clifton Bristol
Regent House, 27a Regent Street, Bristol BS8 4HR
(0)
Edinburgh
80 Queen Street, Edinburgh EH2 4NF
(1)
Edinburgh EH1
2 Castle Terrace, Edinburgh EH1 2EL
(0)
Esher
The Old Post House, High Street, Esher KT10 9QA
(4)
Exeter
19 Southernhay East, Exeter EX1 1QD
(0)
Glasgow
1st Floor, 25 Bothwell Street, Glasgow G2 6NL
(0)
Guildford
2-3 Eastgate Court, High Street, Guildford GU1 3DE
(5)
Hampstead London
80 Heath Street, London NW3 1DN
(0)
Harrogate
Belvedere House, Victoria Avenue, Harrogate HG1 1EL
(0)
Harrogate
24 Albert Street, Harrogate HG1 1JT
(1)
Haslemere
1 West Street, Haslemere GU27 2AB
(0)
Henley on Thames
20 Thameside, Henley on Thames RG9 2LJ
(0)
Hereford
22 Broad Street, Hereford HR4 9AP
(0)
Horsham
40 Carfax, Horsham RH12 1EQ
(0)
Hungerford
Ramsbury House, 22 High Street, Hungerford RG17 0NF
(1)
Hyde Park
1 Craven Terrace, London W2 3QD
(1)
Islington
353 Upper Street, London N1 0PD
(0)
Kensington
54 Kensington Church Street, London W8 4DB
(1)
Kings Cross
Unit 1 9 Handyside Street, London N1C 4AY
(2)
Kingston Upon Thames
Argyll House, 23 Brook Street, Kingston Upon Thames KT1 2BN
(0)
Kingston Upon Thames
50 High Street, Kingston Upon Thames KT11 3EF
(0)
Knightsbridge
52-54 Sloane Avenue, London SW3 3DD
(0)
Lauder
5-11 Market Place, Lauder TD2 6SR
(0)
Leeds
9 Bond Court, Leeds LS1 2JZ
(0)
London
Warehouse W3 Western GatewayVictoria Dock, London E16 1BD
(0)
London
1 Wapping High Street, London E1W 1BH
(3)
London
Highbury Square, London N51DA
(1)
London
58-62 Heath Street, London NW3 1EN
(0)
London
79-81 Heath Street, London NW3 6UA
(0)
London
82-83 Chester Square, London SW1W 9HJ
(0)
London
352a Kings Road, London SW3 5UU
(1)
London
203 New Kings Road, London SW6 4SR
(2)
London
157 Gloucester Road, London SW7 4TH
(1)
London
Suite 14th FloorBerkeley Square HouseBerkeley Square, London W1J 6BR
(0)
London
Unit 49, 55 Baker Street, London W1U 8AN
(4)
London
54-56 Kensington Church Street, London W8 4DA
(0)
London E1
Unit 6, 1 Canter Way, London E1 8PS
(0)
London End Beaconsfield
Old Mulberry Yard, Beaconsfield HP9 2JH
(1)
London NW3
2C Englands Lane, London NW3 4TG
(0)
London SE1
16 Trinity Street, London SE1 1DB
(0)
London SE18
3 Victory Parade, Plumstead Road, London SE18 6FL
(0)
London SE21
1C Calton Avenue, London SE21 7DE
(0)
London SW11
Unit C1 Vista, 346 Queenstown Road, London SW11 8BY
(0)
London SW1H
51 Victoria Street, London SW1H 0EU
(0)
Manchester
11th Floor, 1 Marsden Street, Manchester M2 1HW
(0)
Mayfair
120a Mount Street, London W1K 3NN
(0)
Mayfair London
20 Hanover Square, London W1S 1HZ
(0)
Milton Keynes
Exchange House494 Midsummer Boulevard, Milton Keynes MK9 2EA
(0)
Newcastle Upon Tyne
St Anns Quay, 124 Quayside, Newcastle upon Tyne NE1 3BD
(0)
Notting Hill
298 Westbourne Grove, London W11 2PS
(0)
Oxford
2 Worcester Street, Oxford OX1 2BX
(0)
Oxford
280 Banbury Road, Oxford OX2 7ED
(0)
Queens Park
60 Salusbury Rd, London NW6 6NP
(1)
Richmond
23 Hill Street, Richmond TW9 1SX
(1)
Sevenoaks
113-117 High Street, Sevenoaks TN13 1UP
(0)
Sheffield
Princess House 122 Queen Street, Sheffield S1 2DW
(0)
Sheffield
7th floor Fountain Precinct, Sheffield S1 2JA
(0)
Sherborne
15 Cheap Street, Sherborne DT9 3PU
(0)
South Kensington
160 Old Brompton Road, London SW5 0BA
(0)
Southampton
Enterprise HouseOcean Village, Southampton SO14 3XB
(0)
St Johns Wood London
5-7 Wellington Place, London NW8 7PB
(0)
Stow-on-the-Wold
Brett House, Park Street, Stow-on-the-Wold GL54 1AG
(0)
Stratford-upon-avon
5 Union Street, Stratford-upon-Avon CV37 6QT
(0)
Stratford-upon-Avon
Bridgeway House, Stratford-upon-Avon CV37 6YX
(0)
Sutton Coldfield
8 High Street, Sutton Coldfield B72 1XA
(0)
Tooting
26 Bellevue Road, London SW17 7EB
(0)
Tower Bridge
Unit 8.2 189 Tower Bridge Road, London SE1 2UP
(0)
Tower Bridge
Unit 8.2, 189 Tower Bridge Road, London SE1 2UP
(0)
Tunbridge Wells
47 High Street, Tunbridge Wells TN1 1XL
(0)
Virginia Water
20 Station Approach, Virginia Water GU25 4DW
(1)
Wapping London
35a Wapping High Street, London E1W 1NR
(1)
Weybridge
20 High Street, Weybridge KT13 8AB
(0)
Wimbledon
81 High Street, London SW19 5EG
(1)
Winchester
14\/15 Jewry Street, Winchester SO23 8RZ
(0)
Winchester
14-15 Jewry Street, Winchester SO238RA
(0)
Worcester
5 College Street, Worcester WR1 2LU
(0)


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