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    Suzie Payne
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    John Lally
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    Natalie Borg
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    Jay Williams
Kirkham has been an established independent Estate Agent since 1983, offering arguably the best service and staff in Oldham. Over the years, we have expanded our offering to cover Financial and Legal Read full description...Kirkham has been an established independent Estate Agent since 1983, offering arguably the best service and staff in Oldham. Over the years, we have expanded our offering to cover Financial and Legal services, such as conveyancing, wills & probate, mortgage and protection advice, pension advice, and more.
Properties for sale
Properties for rent
Oct 24,2016
Minithumbup
By:
Oct 24,2016
0 people found
this helpful
Kirkham Lettings were brilliant in helping us find our new home. We found the viewing with the agent very helpful and the help in registering our details and interest in the property, they have also help assist in any queries we had. Smooth process and no problems, all the agents were very friendly and helpful especially Suzie....
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Comment on agent fees
Good
Was this helpful? Yes
Oct 23,2016
Minithumbup
Jay Williams
Suzie Payne
By:
Oct 23,2016
0 people found
this helpful
We are very happy with the service provided by Kirkhams Lettings. Jay and Suzie have been extremely helpful and proactive throughout the whole process of letting our property out. We were very impressed with Jay's professional yet friendly manner from day one when we first went to speak to him about letting. He offered very valuable advice and kept in touch regularly to inform us prospective tenants. A very thorough and efficient service. I would highly recommend Kirkhams Lettings....
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Comment on agent fees
Very reasonable and affordable fees!
Was this helpful? Yes
Oct 21,2016
Minithumbup
Suzie Payne
By:
Oct 21,2016
1 people found
this helpful
Amazing service from Suzie at Kirkhams when I needed help finding a new family home. Can't thank her and the team enough for their help and support! I would highly recommend Kirkhams....
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Comment on agent fees
Fair and reasonable fees, well worth it for the hard work they put in.
Was this helpful? Yes
Oct 21,2016
Minithumbup
Suzie Payne
Jay Williams
By:
Oct 21,2016
0 people found
this helpful
Kirkham have been brilliant throughout everything. From our initial enquiry, to the viewing, to the application itself. Suzie and Jay were brilliant and looked after us both from start to finish. Moving house can be stressful, but Kirkhams made everything feel a lot easier and I'm sure we're going to enjoy our letting as much as their excellent customer service. Highly recommend....
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Comment on agent fees
Good
Was this helpful? Yes
Oct 20,2016
Minithumbup
Jay Williams
By:
Oct 20,2016
0 people found
this helpful
The service provided by Alan Kirkham's was excellent and we cannot fault it. In particular, Jay was extremely helpful and efficient in dealing with our application - genuinely pleasant and helpful person!...
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Comment on agent fees
Fees seem to be cheaper than other agents. In some cases by approximately £150 cheaper
Was this helpful? Yes
Oct 20,2016
Minithumbup
Jay Williams
By:
Oct 20,2016
0 people found
this helpful
Absolutely couldn't have asked for a better estate agents to handle everything! Felt so happy and confident in the service and so at ease with the whole process from viewing the house to signing in the dotted line and having the keys handed over. Jay made everything simple for me and was so friendly he made the whole thing fun! Thank you Jay and Kirkham for helping me to find the perfect place to live!...
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Comment on agent fees
Good, on par with all other agent fees
Was this helpful? Yes
Oct 19,2016
Minithumbup
Jay Williams
By:
Oct 19,2016
1 people found
this helpful
Alan kirkham lettings were absolutely fantastic. They helped us in dire need of a house to rent, and came through for us. The information was always uo to date and very helpful. Jay williams helped us and I cant rate the man high enough. Super friendly and always had a smile. I would recommend Alan kirkham lettings to anybody. Will be using them again....
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Oct 19,2016
Minithumbup
Jay Williams
By:
Oct 19,2016
1 people found
this helpful
Seriously : a very professional service and both Suzie and Jay cannot do enough, which as a land lord, is refreshing in this industry. Agents generally have a bad reputation, Alan kirkhams certainly prove that there are good agents out there....
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Sep 08,2015
Minithumbup
By:
Sep 08,2015
0 people found
this helpful
On change of tenant received excellent and professional support from the Agent, with very limited work required by me as landlord...
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Was this helpful? Yes
Aug 28,2015
Minithumbup
Natalie Borg
By:
Aug 28,2015
0 people found
this helpful
Natalie and the Kirkhams staff provided an excellent service as agent whilst letting my Saddleworth property. Keen professional and efficient. Would recommend them to anyone!...
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Comment on agent fees
Reasonable industry standard for the service provided
Was this helpful? Yes
Aug 27,2015
Minithumbup
John Lally
Natalie Borg
By:
Aug 27,2015
0 people found
this helpful
Both John and Natalie we're very helpful. I had some difficult personal circumstances that meant I had to end my tenancy early. They were nothing but supportive, helpful and understanding as well as remaining professional. I would definitely use Alan Kirkham again....
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Comment on agent fees
The fees were very reasonable
Was this helpful? Yes
Aug 26,2015
Minithumbup
Natalie Borg
By:
Aug 26,2015
0 people found
this helpful
Natalie is very helpful she always answers my emails swiftly and keeps me updated with everything that is happening with my tenant regarding her housing benefits. She has been especially helpful with both my tenant and myself during periods of stress . i live abroad and it is reassuring to know that there is someone I can communicate with if I have any concerns regarding my property. She never makes me feel as though I am bothering her, I feel like I am talking to a friend and nothing is too ...
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Was this helpful? Yes
Aug 25,2015
Minithumbup
Natalie Borg
By:
Aug 25,2015
0 people found
this helpful
I found Natalie to be extremely competent, hard working and very professional. On an almost monthly basis my tenant was behind with payment but Natalie kept me informed and diligently chased any outstanding monies. She was always quick to respond to queries and was a pleasure to deal with....
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Jul 29,2015
Minithumbup
John Lally
By:
Jul 29,2015
1 people found
this helpful
Having recently dealt with Kirkhams I would highly recommend their services. Myself and my partner were looking for a refurbished house to rent in order to raise our 9 month baby boy. We dealt with John and from the offset he was professional, friendly and really on the ball. He continually kept us updated as to the progress of our application and responded to our calls/emails immediately. This was one of the smoothest moves I have undertaken and believe that this was due to high levels of custo...
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Was this helpful? Yes
Jul 24,2015
Minithumbdown
By:
Jul 24,2015
1 people found
this helpful
I have been a tenant of Alan Kirkham for just over a year now in a "managed" property. I use the term managed loosely as they do no managing at all. I have raised many a issue with the property I rent and they just fob you off to the landlord - who isn't local to sort out. Not managed in my view. I have been without wallpaper due to a damp issue for 8 months an nothing gets done. Alan Kirkham do not care about their tenants. I also looked at another property with Alan kirkham due to...
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What agent could do to change your mind?
Employ nicer staff that are helpful to tenants. They give off the impression that they are not commission to help you. Worse service I have ever received!!
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Was this helpful? Yes
Jul 02,2015
Minithumbup
John Lally
By:
Jul 02,2015
2 people found
this helpful
My overall experience with Alan Kirkhams lettings was excellent. John did everything he could to help us and always replied back to any questions or queries we had. He was very professional and had excellent customer service skills. I would recommend anyone to use them for lettings....
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Was this helpful? Yes
Jun 08,2015
Minithumbup
Natalie Borg
By:
Jun 08,2015
0 people found
this helpful
Since dealing with Natalie, we have been impressed with the very professional and efficient way we have been dealt with. Due to totally unforeseen circumstances, Natalie has helped us through an extremely stressful and worrying time. Each time Natalie said she would get back to us, via phone or email, she has done so, as quickly as possible. She has kept us fully informed about what has been happening and what our options have been....
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Was this helpful? Yes
Apr 22,2015
Minithumbup
John Lally
By:
Apr 22,2015
1 people found
this helpful
As a new Landlord we good guidance and communication and information from John, and found a tenant the day we handed the keys over!!...
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Was this helpful? Yes
Apr 17,2015
Minithumbup
John Lally
By:
Apr 17,2015
1 people found
this helpful
This is the first time we have let our property through any agent and I am pleased to say that because of John's professional, friendly and efficient service it has been relatively easy to do....
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Comment on agent fees
I think the fees are comparable with other letting agents in the area so acceptable to us. When we initially met with a member of staff (not John) we were quoted a higher rental figure than we actually got but that is not down to John - I feel the initial member of staff embellished the figure somewhat to try to get our business. John was more honest about this.
Was this helpful? Yes
Mar 11,2015
Minithumbup
Suzie Payne
John Lally
By:
Mar 11,2015
1 people found
this helpful
I am very pleased to say that Suzie and John at the Chadderton office of Alan Kirkhams were excellent in every way in providing an excellent service. Tenant find, couldn't have asked for anyone or anything better. Up dated regularly, given good sound advice, fantastic customer service both on the telephone and in person. Also they were happy to give support after. I would highly recommend then for this service, as in the future we will definitely be using them again. 10 out of 10 from me,...
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Comment on agent fees
Fees acceptable for what service we received .
Was this helpful? Yes
Feb 25,2015
Minithumbup
Suzie Payne
By:
Feb 25,2015
1 people found
this helpful
I was a little nervous renting my first property and wasn't sure what I needed to do once I had found a property I liked. Suzie helped every step of the way and was there at the end of the phone when I had any questions, nothing was too much trouble & renting my first property ran smoothly & with the help of Suzie stress free! The staff were very helpful, with excellent customer service skills & I would definitely recommend them to family & friends. Thanks so much...
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Was this helpful? Yes
Feb 24,2015
Minithumbdown
By:
Feb 24,2015
1 people found
this helpful
This is the second time they have turned me down for the same property. The first time we arranged a viewing but when I turned up they told me that it was actually arranged for another day. I was annoyed and didn't rebook because I was sure that the time agreed was correct as I thought, and I didn't want to use them. seeing the property still on the market after couple of months, I decided to arrange another viewing, the second time. The day and time was confirmed mutually over the phone. The...
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What agent could do to change your mind?
definetly be more organised, you cant confirm viewings and then just don\'t turn up. and be more transparent and the staff definitely need to be more customer focused be nice.
Attached Files
Was this helpful? Yes
Feb 17,2015
Minithumbup
John Lally
Suzie Payne
By:
Feb 17,2015
1 people found
this helpful
I first contacted John whilst living abroad, I explained what I was looking for and within a week Of returning I was moving in, both John & Suzie were both very helpfull and pleaseant. I would like to add, the back up Kirkhams provide is excellent, we had a small problem on Saturday evening, it was reesolved by lunchtime on Sunday,...
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Was this helpful? Yes
Feb 17,2015
Minithumbup
Suzie Payne
John Lally
By:
Feb 17,2015
1 people found
this helpful
I used Alan Kirkham last year and was impressed with Suzie as she provided really good customer service and was really friendly. My last tenant moved out after 12 months so I decided to use Alan Kirkham letting again due to the good experience last time. This time I dealt with Suzie and John and they were very efficient and provided a great level of service and managed to find me a tenant straight away. I would definitely recommend them....
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Was this helpful? Yes
Feb 04,2015
Minithumbup
By:
Feb 04,2015
1 people found
this helpful
I first contacted Alan Kirkham on the off chance of any properties being available on a specific development, I received a prompt and polite reply to say there was not any at that time. However, in no time at all, Suzie contacted me back and advised there was a property only just come onto the market for the development we desired, this shows she really cares about what she does, a viewing was arranged quickly and we set about taking the property on. Suzie was even available on a Saturday, which...
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Was this helpful? Yes
Jan 18,2015
Minithumbup
By:
Jan 18,2015
0 people found
this helpful
Called in and spoke to Suzie regarding Kirkham's Managed packages for Landlords. She was extremely helpful and friendly and because of my initial meeting and conversations with Suzie I have subsequently signed up with them. My previous Agents had disappointed me and so far Kirkhams have not....
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Was this helpful? Yes
Nov 21,2014
Minithumbup
By:
Nov 21,2014
1 people found
this helpful
We received excellent customer service from Suzie at Alan Kirkham Lettings in helping us apply for our rented property. She was always very professional and happy to deal with any queries we had - nothing was too much trouble. I would definitely recommend the services at Alan Kirkham....
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Comment on agent fees
Unsure if fees were the most competitive
Was this helpful? Yes
Nov 19,2014
Minithumbup
By:
Nov 19,2014
0 people found
this helpful
Being new to renting a property out I needed all the help I could get. The staff at Alan Kirkhams did everything possible to help me with letting my property and they made sure I understood everything I had to do both now and in the future. They found my ideal tenant very quickly and I can't praise them enough for how they helped me to let my house....
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Was this helpful? Yes
Nov 18,2014
Minithumbup
By:
Nov 18,2014
1 people found
this helpful
I was happy with the way we were treated throughout the whole process which ran efficiently....
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Comment on agent fees
I would of preferred to pay the deposit via credit card however this option was not available.
Was this helpful? Yes
Nov 18,2014
Minithumbup
By:
Nov 18,2014
1 people found
this helpful
Alan Kirkham's give a very professional service of which is not easy to find in todays marketplace. They always keep me in touch and up to date with the currant situation. I found them very polite and would recommend them to anyone searching for a company to act for them within the area of which I employed them, that of Landlords Rental / Tenancy. I look forward to continual service from them....
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Comment on agent fees
satisfied
Was this helpful? Yes
Nov 15,2014
Minithumbup
By:
Nov 15,2014
1 people found
this helpful
I had an extremely satisfactory time when applying to rent a property from Alan Kirkham`s. I dealt with Suzie, who was really helpful and friendly and made the whole process a pleasant experience with the serious and fun conversations. Suzie seemed to go the extra mile to get the letting finalized in a timescale that was so beneficial for me, from start to finish it was a pleasure to deal with Suzie and Alan Kirkham`s. Thank you...
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Nov 14,2014
Minithumbup
By:
Nov 14,2014
2 people found
this helpful
Suzie was excellent from the start and it continued that way right through the process We contacted AK as soon as we decided to put our application in as tenants. This was our first time as tenants having previously sold our former home. Being new to the process, and having had some prior poor experience with another estate agent group who I won't name, we certainly didn't expect the friendly and professional service which we came to enjoy from Suzie My wife and I are sincerely grateful for ...
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Comment on agent fees
Clear and transparent from the start. No issues whatsoever
Was this helpful? Yes
Nov 14,2014
Minithumbup
John Lally
By:
Nov 14,2014
2 people found
this helpful
As a landlord I used Kirkhams services for the first time in Oct 2014 to which I was very satisfied with everything this team provides. From initial valuation to finding an occupier - they did this very Quickly! I will definitely use Kirkhams again and I would be happy recommending the services they offer....
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Comment on agent fees
Fees are very resonable for the service that is offered
Was this helpful? Yes
Nov 13,2014
Minithumbup
By:
Nov 13,2014
1 people found
this helpful
Everyone at Alan Kirkham's has been super helpful. Setting up the letting was very simple and quick, and our property was let within a week of being advertised. I have also been very impressed with how queries from the tenants have been handled and dealt with ยขรขโ€šยฌรขโ‚ฌล“ very professional and efficient. Would strongly recommend....
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Was this helpful? Yes
Nov 13,2014
Minithumbup
John Lally
By:
Nov 13,2014
1 people found
this helpful
John was extremely helpful in every step of the process. From the viewing to moving me in, he was willing to go the extra mile and anything he didn't know he found out for me. Suzie was on hand to help with anything John could not, she has very extensive knowledge of the propert market and of the renting process. Would recommend Alan Kirkhams to anybody looking to rent! I would also like to thank Suzie and John...
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Comment on agent fees
At first i thought the fees were a little steep, but you really do get what you pay for! especially the customer service side of things!!
Was this helpful? Yes
Nov 13,2014
Minithumbup
By:
Nov 13,2014
2 people found
this helpful
I used Alan Kirkham Lettings for a tenant finders service approx 5 months ago the team went all out to find me the perfect tenant as my requirements for my property where quite choosy! I have since been back in touch with Suzie for advice on another tenant I have and nothing is too much trouble for her. She has given me the help I needed and pointed me in the right direction. I would most definitely use their service again, both Suzie and John are a credit to the company....
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Was this helpful? Yes
Sep 24,2014
Minithumbdown
Natalie Borg
Stephanie Irvine
By:
Sep 24,2014
1 people found
this helpful
Reported many, many issues to alan Kirkham regarding the digusting damp and other issues with the property. At first I was always met with a polite and professional manner especially from John, sure and Debbie. However once I began to encounter ms Natalie borg and Stephanie Irvine I was sent many unprofessional emails and practically harassed regarding rent which I stopped paying due to the state of the property. Insteadof resolving the issue as professionals would they simply continously inform...
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Was this helpful? Yes
Aug 11,2014
Minithumbup
By:
Aug 11,2014
0 people found
this helpful
Excellent service, from viewing the property I was moved in in less than a week, suzie was very efficient and helpful in all aspects from me viewing the house to moving in , really pleased with service she provided :-) we love our new home...
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Jul 25,2014
Minithumbup
By:
Jul 25,2014
1 people found
this helpful
Suzie was fantastic! I was able to move in within just a few weeks and suzie helped me get over some of the issues I had with my reference charges. Suzie took a great weight of my shoulders! Very helpful, friendly and welcoming, a great benefit to the team at Alan Kirkhams, thank you Suzie...
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Was this helpful? Yes
Jul 22,2014
Minithumbup
By:
Jul 22,2014
1 people found
this helpful
Helpful and communicative. Made renting process as smooth as possible. Handover was trouble-free. Flexible viewing times made it easy to arrange to see the property despite working full- time and no pressure during the viewing. Only area for improvement would be to be able to pay by card....
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Was this helpful? Yes
Jul 21,2014
Minithumbup
By:
Jul 21,2014
1 people found
this helpful
Suzie gave us excellent service from beginning to end in a professional, efficient and cheerful manner. She kept us informed regularly. New Tenants were found, vetted and moved into the property in a very short time period. We thank her for all her efforts and would certainly use Kirkham's Lettings again....
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Jul 16,2014
Minithumbup
By:
Jul 16,2014
1 people found
this helpful
Lovely service! Suzie was very friendly and the communication was great, constantly keeping me up to date with timescales and stages throughout the application process. Suzie aided in a very speedy rental with the viewing, and then seeing it through to completion including on the day of getting the keys. Very happy with the rental service I recieved....
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Comment on agent fees
The fees for the service that is provided are fair and competitive.
Was this helpful? Yes
Jul 15,2014
Minithumbup
By:
Jul 15,2014
1 people found
this helpful
I have retained Kirkham lettings for nearly five years now and am very pleased with the service. Only once has the property been untenanted more than 4 weeks. The latest let was complete within 2 weeks of the outgoing Tenant vacating and I was kept up to date throughout by Suzie who was friendly and professional....
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Jun 24,2014
Minithumbdown
By:
Jun 24,2014
1 people found
this helpful
Very slow at responding especially to complaints,they just hope you will give up and go away,we are disgusted with the service we have recieved!!...
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What agent could do to change your mind?
The purchase fell through because the vendors hadnt owned the property for the legal minimum time of 6 months, the property was taken off the market shortly after and the vendor contacted me personally to tell me how she was equally unhappy with the service she had been provided!
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Apr 28,2014
Minithumbup
By:
Apr 28,2014
1 people found
this helpful
Very happy with service provided,friendly and cheery .Thanks team..Always there to give helpful advice and go the extra mile!!...
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Was this helpful? Yes
Apr 23,2014
Minithumbup
By:
Apr 23,2014
1 people found
this helpful
Very good service from beginning to end. No hassles. Everything done as said. We moved in with no issues. Really impressed. Would definately use again....
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Was this helpful? Yes
Mar 10,2014
Minithumbup
By:
Mar 10,2014
1 people found
this helpful
I have been struggling to settling in a few houses and i have always gone back to Suzie for advice and help.I have found a lovely home now and feel at home. Suzie will bend over backwards to help you out, and always has a smile on her face. She is a pleasure to deal with. An asset to Alan Kirkham\'s...
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Was this helpful? Yes
Mar 05,2014
Minithumbdown
By:
Mar 05,2014
0 people found
this helpful
I went to Alan Kirham lettings, as i had recently seperated from my x partner, and i wanted to move into a property as soon as. Sussie was very helpful in arranging me to view the property on two occassions. Sussie explain and kept me updated all throughout the moving in process. I could contact Sussie whenever i had a question or quiery, and she would not hesitate to answer this. All my tenancy documents were sent through email, which was easier for me to complete, as i work fulltime, with ...
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Was this helpful? Yes
Feb 28,2014
Minithumbup
By:
Feb 28,2014
0 people found
this helpful
We dealt with Suzie in looking for a suitable house to rent, and once we\'d provided details of our specific requirements Suzie kept us informed and eventually found our ideal home. She managed the whole process from start to finish professionally and in a very friendly manner, with regular communications via email and phone along the way. We couldn\'t be happier with the service received....
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Was this helpful? Yes
Feb 27,2014
Minithumbup
By:
Feb 27,2014
1 people found
this helpful
I have been asking Lucie (and latterly Suzie) to find me tenants for 10 years from both the Cowell and Norford offices in Rochdale as well as klirkhams Chadderton offices. Lucie has an unerring instinct as to whether a prospective tenant is genuine or not. She is wiling to do what many agents will not - she will say that a tenant is not acceptable, even though that could mean a void - because she knows how difficult, time-consuming and expensive it is to get poor tenants out of a propert...
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Was this helpful? Yes
Feb 27,2014
Minithumbup
By:
Feb 27,2014
0 people found
this helpful
It was daunting letting out my property for the first time but Suzie put me an ease and was very helpful and returned all my phone calls. Very good customer service....
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Was this helpful? Yes
Feb 25,2014
Minithumbup
By:
Feb 25,2014
0 people found
this helpful
Suzie was so professional, helpful and enthusiastic during our search for a rental property. This was a very stressful time for us as my husband was in hospital very poorly during our search an both Suzie and Reece made things as easy as possible for us. If we move again in the future we would certainly ask Alan Kirkhams for their assistance again. Service from start to finish was excellent....
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Was this helpful? Yes
Feb 25,2014
Minithumbup
By:
Feb 25,2014
0 people found
this helpful
I could not recommend kirkham highly enough. Right from my first phone call to me moving in the staff are there to help,and do a great job.Suzie was the agent who looked after me, she is do nice,helpful,polite and understanding. Any questions I had I asked suzie,she put me right on everything.if she didn\'t know something,she would find out and was back on the phone to me in minuets. suzie made my move so much easier because of the way she helped me and organised everything, because of my work a...
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Was this helpful? Yes
Jan 24,2014
Minithumbdown
By:
Jan 24,2014
0 people found
this helpful
I decided to market my property with them, as they promised they had plenty of prospective buyers in their portforlio. Basically I wasted 3 months of my time with them, there communication is poor, (which has been noted before). They are majorly understaffed and have way too many properties, to provide the service they promise. There is a really good reason, why they dont perform well on here at all . I have now switched to Ryder and Dutton and hope to see them successfully market my property...
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What agent could do to change your mind?
Do what they promise, communicate, think outside the box and staff your shops so they can achieve all of the above !!
Attached Files
Was this helpful? Yes
Jul 29,2013
Minithumbdown
By:
Jul 29,2013
1 people found
this helpful
Very unprofessional. Trying to rent a place but it feels like we are not wanted. No response to emails, no one to pick up the phone all the time even after complying to their exorbitant 245 pounds application fees. (which they do not deserve) If you are a property owner, please do not let them handle your property. I have never felt so much hassle and all im trying to do is be their customer. All parties lose out thanks to non-existent service....
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What agent could do to change your mind?
pick up the phone answer your emails tried numerous times over few days why should i pick you if other agencies offer cheaper fees and better service
Attached Files
Was this helpful? Yes
Feb 01,2013
Minithumbdown
By:
Feb 01,2013
2 people found
this helpful
Having let our property via Kirkhams, in my opinion they failed to manage this in an appropriate manner. The tenent did a runner, Agents didnt know this and the house was an absolute tip. Costs to repair in excess of £700. They repaid deposit to cover lost rent. We were still out of pocket and reported to Proprerty Ombudsman, surprisingly they didnt find in our favour and awarded £50 for the inconvenience. Anyone looking to use them should make sure the contract has a lettings agree...
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Was this helpful? Yes
Apr 09,2011
Minithumbdown
By:
Apr 09,2011
2 people found
this helpful
Never returned calls, rude staff, very disappointed, would not use to sell....
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Was this helpful? Yes



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