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Kinleigh Folkard & Hayward manages one of the largest residential property portfolios in Greater London, and has the resources, knowledge and expertise to ensure all properties and clients receive Read full description...Kinleigh Folkard & Hayward manages one of the largest residential property portfolios in Greater London, and has the resources, knowledge and expertise to ensure all properties and clients receive the same high standard of care and expertise.
 
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Properties for sale
Properties for rent
Dec 02,2016
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Dec 02,2016
0 people found
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We are landlords. We had terrible management by Natalie and her team culminating in legal advice and proceedings. They added no discernible value for their fees and in fact exacerbated problems with their delays and lack of management....
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Dec 02,2016
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Dec 02,2016
0 people found
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On two parts, Kinleigh Folkard Hayward have completely ruined our house buying experience. I have never met an estate agent more aggressive and backhanded than Leigh Munday. We invited builders to come round to the property to assess some damage and quote it for us. He made it clear that the seller would pull out of the sale if we did this. When we approached the seller, it was clear that this conversation had never taken place and they welcomed us in doing so. Leigh even told us when we first m...
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Comment on agent fees
Fees are typically fees in London and they're competitive like the rest.
Was this helpful? Yes
Nov 29,2016
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Nov 29,2016
0 people found
this helpful
Excellent Agent, cannot recommend highly enough, very straight forward to deal with and basically got the job done. If you want a great price for your house and experiance no nonsense communication these are your guys...
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Nov 29,2016
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Nov 29,2016
0 people found
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Absolutely amazing service from Marta! She went the extra mile for us to fine a place within a short time. thank you!...
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Nov 25,2016
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Nov 25,2016
0 people found
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Staff very helpful and always on the other end of the phone with answers and reassuring advice . Andrew Stavrou sold my flat with a professional friendly Manner , would recommend KFH to any one with a property for sale. A pleased Katerina from SE19...
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Comment on agent fees
Have done my homework on agent fees and KFH was not the cheapest nor the most expensive ,
Was this helpful? Yes
Nov 09,2016
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Nov 09,2016
0 people found
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We recently sold our flat through KFH Highgate. KFH dominate the area, and certainly get the majority of the best properties and sell the most. Their fees weren't the cheapest, but they were reasonable given the service you get with them. Matthew, the sales manager, was very professional, a pleasure to deal with, and gave a good realistic valuation of the property. Mark sold the flat for us, and was also excellent throughout the whole process. He was readily contactable, kept us informed, and re...
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Comment on agent fees
Their fees weren't the cheapest, but they were reasonable given the service you get with them.
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Nov 04,2016
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Nov 04,2016
0 people found
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It's the absolute worst agency ever. They cheat and lie. Please make sure everything is in writing. Don't rely on their word. Also make sure you take pictures of inventory and put in on record before signing a contract with them. The agents you deal with at the beginning usually leaves the company as the employee turnover is very high and any commitments by that employee will not be acknowledged by the company....
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Oct 28,2016
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Oct 28,2016
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Our property was managed by KFH Estate Agents due to our Landlord being out of the country. I was completely appalled by their lack of professionalism; phones called not returned and false promises of follow up emails. Our property had the issue of damp which KFH failed to sort out. They were emailed in Feburary chased up a couple of weeks later and about a month after that. They failed to ever come back to us with a solution (we moved out of this property in September). To follow on from the ba...
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Oct 26,2016
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Oct 26,2016
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**Stands out from the local crowd of Estate Agents**. There are a number of seemingly credible competition in and around Chislehurst when it comes to buying/selling your house but KFH (and Laura Watson specifically) were / are the most thorough and impressive. Despite having some bad luck and being fairly fussy, Laura stuck with us and actually went out of her way to help us find the right property. The ONLY agent to proactively find us options rather than just look on the books which is rare in...
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Comment on agent fees
N/A
Was this helpful? Yes
Oct 05,2016
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Oct 05,2016
0 people found
this helpful
KFH are the reason why estate agents have a bad name. It's less about their ability to make you feel good when selling you a home, but rather the lack of transparency about some aspects of their business. For example, did you know that they sell properties where they own the freehold, charge the ground rent and a service charge? And that they will joyfully sell you one of these properties without telling you of this in fact? Indeed, I would suggest that it is in their interest to do so due to th...
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Comment on agent fees
Outrageous fee levels that are disproportionate to the service received.
Was this helpful? Yes
Sep 30,2016
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Sep 30,2016
0 people found
this helpful
The first time I met with Marta (from the Wimbledon branch) I knew I was in good hands.She is very professional, very prompt with regards to time keeping for appointments, and generally has a very pleasant manner. She understood exactly what I was looking for after one or two viewings, and generally after then the properties I viewed were more to my requirements. I would be very happy to recommend her, and KFH generally....
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Comment on agent fees
n/a
Was this helpful? Yes
Sep 28,2016
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Sep 28,2016
0 people found
this helpful
I met Ismail Huseyin for advice on a scheme of flats in Orpington high street and was very happy with his approach and professionalism and look forward to instructing him when the scheme is complete....
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Comment on agent fees
Good
Was this helpful? Yes
Sep 26,2016
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Sep 26,2016
0 people found
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From the first 5 minutes of talking to Yainni I knew i was in safe hands, he understood exactly what i was after and straight away he sent me properties that fit my requirments. It's not often that you get someone who understands you straight away and sends you the right properties rather than properties that don't or are out of my budget. When i met him in the office for the first time he sat me down and went through everything for about 10 minutes along with his manager Khan who also was a gre...
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Comment on agent fees
little pricey
Was this helpful? Yes
Aug 23,2016
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Aug 23,2016
0 people found
this helpful
We have recently moved and used KFL in Hayes, we were extremely pleased with the services we received from Susan and her team. All our comments are positive. The staff were always a pleasure to deal with, friendly while still always remaining completely professional. We have no hesitation in recommending them. Thank you to KTH Hayes....
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Was this helpful? Yes
Aug 16,2016
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Aug 16,2016
0 people found
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Would of given 0 stars if I could. Since moving in it's been one problem after another. Our moving date was not communicated to the landlord so I moved into a dirty, unfinished flat. Still not got a set of keys which I now will have to pay out of my own pocket. The appliances are not working including fridge and freezer... No sign of anything being done yet. The staff are rude and condicending and have appeared to make every effort to push the blame elsewhere. Do not use KFH. Use Foxtons, they a...
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What agent could do to change your mind?
Pointless... The fees literally count for nothing. They don't help
Comment on agent fees
Pointless... The fees literally count for nothing. They don't help
Was this helpful? Yes
Aug 09,2016
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Aug 09,2016
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I had a nightmare selling my property after japanese knotweed was discovered. John Hollywood and Daniel Sweeney never gave up finding me a buyer. Today I completed on my property and cannot praise the KFH team highly enough for their professionalism, determination and commitment to sealing the deal for me! I wouldn't use any other agent. Thankyou so much....
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Comment on agent fees
Very reasonable when you compare to Foxton's outrageous fees for doing a lot, lot less.
Was this helpful? Yes
Jul 21,2016
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Jul 21,2016
1 people found
this helpful
Purchased through KFH Catford, nothing but positive things to say. Although they were acting for the vendor, they were always willing to do that little bit more to make sure things went swiftly and smoothly....
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Jul 15,2016
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Jul 15,2016
4 people found
this helpful
I wish I could give zero stars. This agent is extremely unprofessional, rude and obnoxious. Uses dirty tactics to get business and as a result of this he jeopardised our purchase of a property. Noel's actions and unprofessionalism are putting the Tooting KFH into disrepute and I will not use them to sell or buy a property. Not to be trusted!...
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Was this helpful? Yes
By: Noel Lawrence
Jul 28, 2016
View all comments (3)
Dear Poster, I would be grateful if could provide me with some further information relating to your post, sadly there is not a huge amount information provided with your accusations. We take statements such as these seriously and would like to help where possible or please do free to contact Kinleigh Folkard & Hayward directly. Kind regards Noel Lawrence....
Jun 28,2016
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Jun 28,2016
0 people found
this helpful
I had a very positive experience with Paul and the KFH team. The sale wasn't straightforward as there was a long chain which need careful management and I thought Paul did a brilliant job. I have no hesitation in recommending the company and Paul in particular....
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Comment on agent fees
I negotiated a slight reduction in the fees which made the cost very competitive compared with other agents in the area.
Was this helpful? Yes
May 20,2016
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May 20,2016
0 people found
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MONEY G* Having decided to look for a 1 bedroom flat to rent near Crystal Palace I found a decent sized property about 20 minutes walk away through Kinleigh Folkard and Hayward for £850 per month. Not overly expensive I thought. I arranged a viewing with Alex on the Saturday. She seemed helpful (don't they all) and we agreed on a viewing at 11:30am on the Saturday. The Saturday arrived and I didn't want to be late as my journey was an hour and half to get to the viewing. Just as I was ar...
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Was this helpful? Yes
May 20,2016
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May 20,2016
1 people found
this helpful
Very hard working, deeply committed to going the extra mile Ronke was a gem at negotiating when things got difficult. Supportive, attentive and never forgets who her client is. She and her team gave us the support you always hope for but rarely get these days. If you can.....get Ronke and her team on your side...
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Comment on agent fees
Good
Was this helpful? Yes
Apr 29,2016
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Apr 29,2016
0 people found
this helpful
Words cant describe how fustrating they have made our contracts. We signed up for a two year contract and the agent told us 'don't worry that your contract only says 1 year its fine' so we sign it...(we only got our flat as we went for a longer lease than others so it was definately two years). 1 year later we get a letter saying your contract is up and you now have to pay £250 to have this renewed!! Absolutely ridiculous! who does this to people and how can changing one date cost so much ...
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Was this helpful? Yes
Apr 26,2016
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Apr 26,2016
0 people found
this helpful
Sally was very helpful from the outset, understood what we were looking for and liaised with us through out the process to ensure it went smoothly. Quick to answer questions we had and communicate with our new landlord on any queries we had with regard the property. Sally was very friendly, proficient and easy to deal with and we would recommend her as an agent to anyone looking to rent in the area....
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Was this helpful? Yes
Apr 19,2016
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Apr 19,2016
0 people found
this helpful
Changing Management Agents from overseas was not an easy task and even with looming deadlines, at times I thought we would never get to the end of the paperwork, the emails, the forms. Luckily we had Caroline Basma on hand from KFH, 334 Garratt Lane, Earlsfield to guide us through the process. Caroline was persistent, organised and efficient and I really felt like she had our interests to heart. She took a special interest in our requirements and ensured that both us and our tenants were well re...
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Comment on agent fees
Great that Caroline was able to negotiate
Was this helpful? Yes
Mar 30,2016
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Mar 30,2016
0 people found
this helpful
I was fortunate to have met Harry, Rori & Fergus from the KFH Belsize Park Branch. They showed me around many potential flats; however when I saw the "one" in Camden I instantly knew that I could see myself making that my home. Remembering back it was extremely stressful and there were a few setbacks experienced at the time. But Fergus did help and support me through every step of the way by keeping me fully informed and by staying in contact. You have to understand that at ...
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Was this helpful? Yes
Mar 22,2016
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Mar 22,2016
2 people found
this helpful
After living at my property for over 10 years, I decided to move and was a bit apprehensive to use KFH who had just opened their new office in Catford. Out of the 6 estate agents in the area I had value my property, I decided to use KFH because of their good reputation and they also gave the best and true valuation of my property. I would highly recommend using KFH for selling your property. They kept me updated throughout the sale and answered all of my questions promptly and professionally....
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Comment on agent fees
Good
Was this helpful? Yes
Mar 03,2016
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Mar 03,2016
0 people found
this helpful
Very helpful during our move, even though there were many problems. Adrian gave us full support and we finally have the keys, He is very efficient and pays lots of attention to detail to ensure all aspects of the process is secure....
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Was this helpful? Yes
Mar 01,2016
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Mar 01,2016
0 people found
this helpful
Rude, incompetent, unprofessional and cowardly. I implore anyone to think twice before using Kinkeigh block management services. I have been shouted at and sworn at during the course of my license to alter being issued by Kinleigh who has the RTM. My account is being held in breach more than 3 months after the licence was issued as the Freeholder disputes Kinleighs actions and is seeking legal advice. Kinleigh is hiding behind their lawyers. I am caught in limbo despite complying with all requ...
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What agent could do to change your mind?
Agent is not worth paying
Comment on agent fees
Agent is not worth paying
Was this helpful? Yes
Feb 26,2016
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Feb 26,2016
3 people found
this helpful
The previous tenant left so much rubbish in my house which was well beyond reasonable wear and tear after they moved out, and a few items were either broken beyond repair or taken away without my permission. I paid the previous agent for full management but the staff did not market it in good time, took no responsibility for the mess and instead asked me to go there to sort everything out when I was 5 months pregnant, causing a long void period since September 2015 to January 2016. I have heard...
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Comment on agent fees
There is a 5% discount therefore I am happy with it. Given the efficiency of Catford Branch comparing to other local agents I have been dealing with, even the full price is well worth it.
Was this helpful? Yes
Feb 24,2016
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Feb 24,2016
0 people found
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Very Disappointing - Lived up to the negative reputation of estate agents. Bad customer service and care. No regular updates on website 'hit rate' or email summarising marketing activity on my property. Sold it through a different agent in the end which end up costing me more in commission. Win win for KFH to my detriment....
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What agent could do to change your mind?
Managed to negotiate a good rate however was increased in the end because KFH couldn't sell it themselves.
Comment on agent fees
Managed to negotiate a good rate however was increased in the end because KFH couldn't sell it themselves.
Was this helpful? Yes



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Firm rankings



Balham
124 Balham High Road, London SW12 9AA
(5)
Battersea
108 Northcote Road, London SW11 6QP
(1)
Battersea Park
242 Battersea Bridge Road, London SW11 3AA
(0)
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battersea-park
242 Battersea Park Road, London SW11 3BP
(0)
Bayswater
23 Leinster Terrace, London W2 3ET
(0)
Beckenham
Albemarle House, Albemarle Road, Beckenham BR3 5HZ
(14)
Belsize Park
38 Englands Lane, London NW3 4UE
(24)
Blackheath
25-27 Montpelier Vale, London SE3 0TJ
(6)
Brockley
322 Brockley Road, London SE4 2BT
(0)
Bromley
1 High Street, Bromley BR1 1LF
(4)
Canada Water
Montreal House, Surrey Quays Road, London SE16 7AQ
(45)
Catford
133 Rushey Green, London SE6 4AA
(6)
Chislehurst
57 High Street, Chislehurst BR7 5AF
(2)
Chiswick
64 Turnham Green Terrace, London W4 1QN
(3)
Clapham
44 Abbeville Road, London SW4 9NF
(0)
Clapham Common
30 The Pavement, London SW4 0JE
(0)
Crouch End
36-37 Topsfield Parade, London N8 8PT
(4)
Crouchend
24 Broadway Parade, London N8 9DE
(8)
Crystal Palace
15-17 Westow Hill, London SE19 1TQ
(47)
Dulwich Village
39 Dulwich Village, London SE21 7BN
(1)
Ealing
7 Central Buildings, London W5 2NT
(0)
Earlsfield
517-519 Garratt Lane, London SW18 4SW
(2)
East Dulwich
107-109 Lordship Lane, London SE22 8HU
(3)
Forest Hill
7a Dartmouth Road, London SE23 3HN
(1)
Fulham
29 Effie Road, London SW6 1EN
(9)
Hammersmith
180 King Street, London W6 0RA
(19)
Hayes
4 Station Buildings, Bromley BR2 7EN
(1)
Highgate
58 Highgate High Street, London N6 5HX
(20)
Islington
298 Upper Street, London N1 2TU
(7)
Kennington
292-294 Kennington Road, London SE11 4LD
(13)
Kingston
55-59 Fife Road, Kingston upon Thames KT1 1SF
(1)
Lee
1 Station Approach, London SE12 0AB
(4)
London
Station Building Station Coombe Lane, London SW20 0JY
(1)
London
163-165 Chiswick High Road, London W4 2DT
(0)
London
45 The Mall, London W5 3TJ
(1)
London
134 Shepherds Bush Road, London W6 7PB
(0)
Marylebone
235-237 Baker Street, London NW1 6XE
(2)
Muswell Hill
206 Muswell Hill Broadway, London N10 3SA
(54)
North Finchley
767-769 High Road, London N12 8JY
(46)
Office 1
128 Holland Park Avenue, London W11 4UE
(1)
Office 10
55 Chislehurst Road , Bromley BR7 5NP
(0)
Office 20
10 Market Place, London NW11 6JG
(0)
Office 25
251 Brompton Road, London SW3 2EP
(0)
Office 26
36 North Audley Street, London W1K 6ZJ
(0)
Office 27
1 Burnt Ash Lane, London SE12 0AA
(3)
Office 29
36 North Audley Street, London W1K 6ZJ
(0)
Office 31
161 High Street , Bromley BR6 0LW
(0)
office-50
50-52 Peckham Rye Peckham, London SE15 4JR
(4)
office-52
5 Compton Road, London SW197QA
(10)
office-53
334 Garratt Lane, Earlsfield, London SW18 4EL
(3)
office-55
517 - 519 Garratt Lane Earlsfield, London SW184SW
(0)
Peckham
48 Peckham Rye, London SE15 4JR
(1)
Putney Hill
1 Putney Hill, London SW15 6BA
(4)
Southfields
251 - 251b Wimbledon Park Road, London SW19 6NW
(2)
Southgate
83 Chase Side, London N14 5BU
(0)
Southwark
First Floor, 44-48 Borough High Street, London SE1 1XW
(3)
St John's Wood
41-47 Barrow Hill Road, London NW8 7AH
(4)
Streatham
1 Leigham Court Road, London SW16 2ND
(5)
Tooting
58-60 Tooting High Street, London SW17 0RN
(20)
West Dulwich
113 Rosendale Road, London SE21 8EZ
(1)
West Hampstead
199a West End Lane, London NW6 2LJ
(18)
West Putney
81-83 Lower Richmond Road, London SW15 1EU
(3)
West Wickham
76 High Street, Bromley BR4 0NH
(0)
Wimbledon
49 Wimbledon Hill Road, London SW19 7QW
(11)

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