Kinleigh Folkard & Hayward
3.7/5, 599 reviews
68% recommended
78% sales valuation accuracy
86% sales fee satisfaction
85% lettings valuation accuracy
69% lettings fee satisfaction
Kinleigh Folkard & Hayward manages one of the largest residential property portfolios in Greater London and has the resources, knowledge and expertise to ensure all properties and clients receive the same high standard of care and expertise. We offer property price ... show more Kinleigh Folkard & Hayward manages one of the largest residential property portfolios in Greater London and has the resources, knowledge and expertise to ensure all properties and clients receive the same high standard of care and expertise. We offer property price estimates which lead to great sales and highest customer satisfaction.
Allen Heritage Estate Agents & Letting Agents

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 78% 86% £300,000 £6,600,000
Lettings 85% 69% £310 £3,683
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
67 20 227 99 57 11 39 11 19 49
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
ARLA TPOS Sales TPOS Lettings
Latest Properties

No Properties

“Great Service...”

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Oct 04,2019
Minithumbup
By: 'John Bramble'
Oct 04,2019
1 people found
this helpful
We have found KFH's Crouch End Lettings to be a very professional and reliable agent. In the past we have often felt short changed - other Letting Agents have left us rather nervous and jaded about instructing their services! I'm very glad to say that ...
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“Buying a property...”

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Sep 30,2019
Minithumbup
By: 'Susie Elliott'
Sep 30,2019
0 people found
this helpful
Rae Firminger was an amazing person to deal with. Efficient, high attention to detail. Sorted out all problems immediately and created a smooth process in buying our property. Will definitely recommend KFH...
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“Contempt for landlords...”

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Sep 28,2019
Minithumbdown
By: 'Peter Holloway'
Sep 28,2019
0 people found
this helpful
Without doubt, the Property Management division deserves the rating of Terrible. They cant be bothered to respond to any correspondence , they simply robot-like, keep issuing the same mindless invoices which do not add up. I have written asking for explanations for inexplicable service charge bills. ...
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“KFH Robert Hamlyn...”

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Sep 04,2019
Minithumbup
By: 'Tanya Carey'
Sep 04,2019
0 people found
this helpful
KFH crouch end, and in particular our agent Robert Hamlyn, were great in our buy and sell. He was professional and considerate from start to finish and renewed our faith in Estate agents....
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“I bought using KFH Catford and it was a very ......”

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Aug 07,2019
Minithumbup
By: 'Richard'
Aug 07,2019
0 people found
this helpful
I bought using KFH Catford and it was a very positive experience. The sale was very protracted and far from straightforward but KFH, and in particular Ronke and Lauren, did a lot to keep us updated and chase the various parties when required. They never ...
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“Shocking property management // No concern for tenants once the paperwork is signed...”

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Aug 06,2019
Minithumbdown
By: 'Kristin'
Aug 06,2019
0 people found
this helpful
Let me preface this review by stating that zero stars would have been my rating of choice if possible. I have lived in London for 12 years and have dealt with virtually all the major letting agencies, but my most recent experience with KFH was truly ...
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“Pathetic agency...”

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Jul 29,2019
Minithumbdown
By: 'Jolanta Hernik'
Jul 29,2019
0 people found
this helpful
This agency is simply the least professional/competent/friendly company that I have to deal with. They don't look after their clients at all, they just make sure you pay them as much as possible, that's all....
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“I have found the team at KFH to be profession......”

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Jul 10,2019
Minithumbup
By: 'Andrew Boyes'
Jul 10,2019
0 people found
this helpful
I have found the team at KFH to be professional and friendly, especially Louise Regan, who has gone the extra mile to arrange viewings and find properties for me....
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“Great service...”

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Jul 08,2019
Minithumbup
By: 'Max Barrow'
Jul 08,2019
0 people found
this helpful
The team were all very helpful when needed to be, and good response times. Dylan was of great help, but other team members were happy to help out when needs be....
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“Substantial underselling of my elderly mum's property...”

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Jun 16,2019
Minithumbdown
By: 'Oriel'
Jun 16,2019
1 people found
this helpful
I complained verbally & in writing about the substantial underselling of my elderly mum's property. The first set of solicitor's of 21 "hand picked" firms you recommended by your off shoot "Completely London" said it was a negligent contract & therefore nul & void. A Contract for Sale signed ...
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By: Tom Smith
Jul 02, 2019
View all comments (1)
Totally agree with you the management only care about is themselves. style over substance and full of buzz words mean no action. ...

“Renting...”

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May 29,2019
Minithumbup
By: 'Josh'
May 29,2019
0 people found
this helpful
I recently signed my tenancy agreement, and the whole process was very quick and easy from the outset. Emil was my agent and he did a fantastic job of guiding me through the process in a friendly, helpful manner....
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Comment on agent fees
No fees which was great.
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“Made the entire process stress free and were hugely supportive...”

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May 22,2019
Minithumbup
By: 'Sarah Q'
May 22,2019
0 people found
this helpful
Stephen Paranthoiene showed me a great property, and Colin Gillibrand then turned that dream into a reality! He was meticulous, efficient and thoroughly supportive in what was quite a challenging and time sensitive project .. He was always a phone call away, and very helpful during ...
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Comment on agent fees
Very fair fee structure
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“Working with Krystal has been awesome!...”

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May 14,2019
Minithumbup
By: 'Karina'
May 14,2019
0 people found
this helpful
Over the past couple of weeks we had the pleasure of working with Krystal to find a new rental home in Chiswick. While a different agent showed us the property we eventually selected, we would highly recommend Krystal for her work. She has great knowledge ...
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“Rip off fees...”

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Apr 10,2019
Minithumbdown
By: 'Kennington tenant'
Apr 10,2019
3 people found
this helpful
I had a generally very positive experience with KFH when I and my housemate signed a tenancy agreement with them two years ago. However, renewing the tenancy this time around was a much less pleasant experience. On top of their very high 'renewal fee' of £210, ...
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Comment on agent fees
The renewal fees they charge are high even by the standards of their competitors, and they continue to insist on putting these fees into contracts being signed now, despite the Tenancy Fees Act 2019 soon coming into force.
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“Promised with 5-bedroom house but moved in on 4-bedroom house...”

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Mar 29,2019
Minithumbdown
By: 'Joyce'
Mar 29,2019
1 people found
this helpful
Unprofessional, deceitful and dishonest is how Andrei of KFH Finchley has dealt with the property we moved in. Not recommend....
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Comment on agent fees
Expects tenant to fulfill their obligations and pay their hefty agent fees but not fulfills their promise or actually inaccurate advertising of the property.
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“Never again...”

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Mar 21,2019
Minithumbdown
By: 'witnessprotection123'
Mar 21,2019
4 people found
this helpful
We recently sold our house through KFH Crystal Palace and from the moment we signed the contract, we regretted it. We found most of the staff that we dealt variously deceitful, disingenuous, unprofessional, self-absorbed and above all plain lazy. The strong sense we had was ...
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Comment on agent fees
1.5%
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“Great service...”

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Mar 14,2019
Minithumbup
By: 'Halls Bro’s'
Mar 14,2019
1 people found
this helpful
Thank you to Victoria for letting our property so quickly I highly recommend this place to any Landloard well done...
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Comment on agent fees
All good and taken care of promptly
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“Customer service...”

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Mar 06,2019
Minithumbup
By: 'TONY AZIZ'
Mar 06,2019
1 people found
this helpful
I have always feel comfortable dealing with the letting staff and management team of KFH, especially with FARNAZ BASIR. She will be great member for any team. I think you should promote her, she is great....
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By: TONY AZIZ
Mar 06, 2019
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wonderful team for letting ...

“Great communication and reliable...”

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Feb 28,2019
Minithumbup
By: 'K Hart'
Feb 28,2019
0 people found
this helpful
I was pleased to deal with Rebecca and KFH agency in whole . I bought and sale the flat in a very short time . Highly recomnded ....
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“Property purchase...”

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Feb 04,2019
Minithumbup
By: 'Daniel Dupre'
Feb 04,2019
0 people found
this helpful
I have recently gone through a property purchase with KFH and found the whole process extremely smooth and professional. Whilst Chloe managed the sale, her colleague Antony was on hand to pick up for her when she was on leave and together they made the ...
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“We have one person from KFH to thank for being ......”

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Jan 24,2019
Minithumbup
By: 'Martyna'
Jan 24,2019
0 people found
this helpful
We have one person from KFH to thank for being able to buy our house and that is Oscar Downey. He patiently showed us around many properties, always in friendly but professional way. We fell in love with the property within seconds and three months ...
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Comment on agent fees
Good
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“Incredibly bad experience...”

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Jan 14,2019
Minithumbdown
By: 'MM'
Jan 14,2019
1 people found
this helpful
Unfortunately, there is no option to give zero stars. Incredibly bad experience. I am an owner of a flat in Queensway renting the flat out through the KFH Queensway branch. While Tom and the others at the location are excellent at finding tenants - unfortunately, ...
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Comment on agent fees
They will milk you for as much as they can.
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“Mr...”

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Jan 12,2019
Minithumbup
By: 'Salah'
Jan 12,2019
3 people found
this helpful
Throughtout stress in finding right place was not easy till dependable estate agent Kaan helped me. Kaan has been outstanding during entire process was very helpful,patient. I can t speak highly enough about him ,professional,competent,friendly. I would highly recommend his service. Thank ...
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Comment on agent fees
Highly recommended.
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“Unfair KFH Fees for Tenants...”

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Jan 09,2019
Minithumbdown
By: 'Unhappy KFH Renter'
Jan 09,2019
1 people found
this helpful
Watch out for the fees from KFH - many of which are NOT highlighted within your Contract. For example, Cost for resigning a new lease agreement (via digital signature) cost was £210 last year. Upon leaving my property before end of contract, I was charged £900 in ...
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“Zero concern for the tenants...”

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Dec 20,2018
Minithumbdown
By: 'Lorin'
Dec 20,2018
7 people found
this helpful
If you are a tenant and you are looking for an agency, who will enter the property whenever they want without letting you know and sharing your personal information with 3rd party and after this denying every mistake they made- this is your agency. If ...
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“health violation and inhumane conditions of the property...”

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Nov 19,2018
Minithumbdown
By: 'HEALTH VIOLATION'
Nov 19,2018
3 people found
this helpful
My sister rented an apartment with this agency, when she went in the new flat there was mold all over the walls and ceilings the mattres on the bed had blood and stains on it, the wall was not painted, the wall paper was all ...
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Comment on agent fees
THE WORST SERVICE I HAVE EVER SEEN.
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“Efficient viewing service...”

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Nov 15,2018
Minithumbup
By: 'WJ'
Nov 15,2018
0 people found
this helpful
Georgia was very efficient in finding out my needs as a potential buyer, noting down all the essentials that I wish to tick in my next home. I have been taken to view to three properties which meet my requirements the very next day....
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Comment on agent fees
No comment, as I am a potential buyer, which means I don't need to pay a penny to them.
Was this helpful? Yes

“KFH Balham...”

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Nov 09,2018
Minithumbup
By: 'Celina Burn'
Nov 09,2018
0 people found
this helpful
I've been dealing with KFH Balham for many years. They managed my flat on my behalf and I can honestly say they do a wonderful job. I'm not an easy client as I'm a controller freak, but they cope very well with me. They're efficient, ...
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Comment on agent fees
It's not cheap, however they provide a good service. So, I'm happy to pay.
Was this helpful? Yes

“London's worst Managing Agent?...”

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Nov 04,2018
Minithumbdown
By: 'FTW'
Nov 04,2018
3 people found
this helpful
We use KFH Block Management for our property in Wapping. They are reluctant to do anything. Probably because when they do they get it wrong. I could provide details but there is not enough space....
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Comment on agent fees
RIP off
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“Great attendance...”

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Oct 09,2018
Minithumbup
By: 'Daiane e Marcelo'
Oct 09,2018
0 people found
this helpful
we were taken care of by Rebecca Bridges she was very attentive and quick in solving our queries. Made all processes quickly and efficiently....
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Comment on agent fees
Good
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Kinleigh Folkard & Hayward

Individual Branch Awards

London, SE16


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