Kinleigh Folkard & Hayward
3.7/5, 611 reviews
68% recommended
80% sales valuation accuracy
86% sales fee satisfaction
83% lettings valuation accuracy
69% lettings fee satisfaction
Kinleigh Folkard & Hayward manages one of the largest residential property portfolios in Greater London and has the resources, knowledge and expertise to ensure all properties and clients receive the same high standard of care and expertise. We offer property price ... show more Kinleigh Folkard & Hayward manages one of the largest residential property portfolios in Greater London and has the resources, knowledge and expertise to ensure all properties and clients receive the same high standard of care and expertise. We offer property price estimates which lead to great sales and highest customer satisfaction.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 80% 86% £300,000 £6,600,000
Lettings 83% 69% £310 £3,683
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
68 20 228 103 61 11 39 11 19 51
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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ARLA TPOS Sales TPOS Lettings
Latest Properties

No Properties

“Myself and my Girlfriend was looking for a fl......”

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Jan 10,2020
Minithumbup
By: 'Charlie H'
Jan 10,2020
0 people found
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Myself and my Girlfriend was looking for a flat to rent. Simon managed to find a really nice flat for us in the location we wanted!. This was all thanks to him keeping in contact with me during our search,I am very pleased. Simon ...
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“Appalling deposit return...”

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Jan 06,2020
Minithumbdown
By: 'Matt Austin'
Jan 06,2020
0 people found
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Terrible after rental service. Took over a month to return the deposit with excessive charges for what was a simple repair. No deductions were proposed until 4 weeks after tenancy ended despite constantly chasing. Unacceptable service regarding deposit return. No deadline is put on landlords to ...
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“A huge thank you...”

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Dec 18,2019
Minithumbup
By: 'Warren Kinkaid'
Dec 18,2019
0 people found
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A huge thank you to Dylan who secured the sale of my house – he was absolutely fantastic, very helpful, responsive, professional and knowledgeable. Dylan made sure everything happened quickly and smoothly, and nothing was ever too much trouble. He handled the demands of the buyers ...
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“Honest caring and highly proffesional...”

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Dec 10,2019
Minithumbup
By: 'Nick Litchfield'
Dec 10,2019
0 people found
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Selling a home is a stressful experience but the team at KFH excelled from the moment I met Emily for an initial review, dealt with Malica initially with her client base and then Rebecca who introduced the buyer ( thanks to Tom as well who initially ...
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“Very happy with KFH Service...”

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Dec 10,2019
Minithumbup
By: 'Simon Cheifetz'
Dec 10,2019
0 people found
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Very happy with the service Colin Gillibrand & his team provided letting a 2 bed flat with efficient back-up from Farnaz Basir. An excellent tenant found very quickly - all paperwork done and dusted fast - very professional service - full marks....
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“From the moment Emily Williams walked into ou......”

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Dec 02,2019
Minithumbup
By: 'lisa shonfeld'
Dec 02,2019
0 people found
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From the moment Emily Williams walked into our home to do our evaluation we could tell how professional and courteous she was going to be. After looking at the property she sat down with us and talked through how she was going to market our ...
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“Dreadful and deceitful...”

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Nov 30,2019
Minithumbdown
By: 'Jess Frost'
Nov 30,2019
0 people found
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Dreadful experience renting with KFH Tooting. The Property Managers were very unhelpful and slow consistently. They also sided with the landlord considerably more than the tenants. We proved ourselves to be in the right about all of these issues when eventually having to fight for ...
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“Professional, efficient and friendly...”

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Nov 06,2019
Minithumbup
By: 'Rhiannon Foster'
Nov 06,2019
0 people found
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The team at KFH were very professional, friendly and reliable (particularly Anthony). Our sale progressed very smoothly and swiftly and Anthony was a very reassuring and friendly to work with. Everything happened on schedule, and the team kept us informed at each step. I felt ...
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“AVOID AT ALL COSTS- WORST SERVICE EVER.To s......”

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Oct 28,2019
Minithumbdown
By: 'Anne'
Oct 28,2019
1 people found
this helpful
AVOID AT ALL COSTS- WORST SERVICE EVER. To summarise the following paragraphs: When we arrived at the KFH office ON THE DAY of the start of the tenancy we were told TWICE that we would not be able to move in. Very poor communication- being ...
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“Worst agency ever!Had my flat invaded meanin......”

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Oct 24,2019
Minithumbdown
By: 'leidiane carvalho'
Oct 24,2019
1 people found
this helpful
Worst agency ever!Had my flat invaded meaning , the the agent * from South Kensignton entered my flat without my permission, going though my things,and absolutely nothing was done! by the manager! and now after moving out he wont answer my emails or phone calls, ...
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“KFH has taken nearly £4000 in rent and deposi......”

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Oct 19,2019
Minithumbdown
By: 'James Taylor'
Oct 19,2019
0 people found
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KFH has taken nearly £4000 in rent and deposit and left us with no central heating or hot water for 2 weeks since day of arrival. KFH have failed their legal obligations to do major repairs and maintenance, promising to provide a professionally cleaned flat, but we ...
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“I have never had such an absurd, terrible exp......”

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Oct 18,2019
Minithumbdown
By: 'Jolanta Hernik'
Oct 18,2019
0 people found
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I have never had such an absurd, terrible experience with an agency. KFH is simply ridiculous, unprofessional, unfair, they don't have an evidence they should keep, they charge for "faults" of a tenant, that never took place, they are slow in responding, or even ignore ...
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“Great Service...”

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Oct 04,2019
Minithumbup
By: 'John Bramble'
Oct 04,2019
1 people found
this helpful
We have found KFH's Crouch End Lettings to be a very professional and reliable agent. In the past we have often felt short changed - other Letting Agents have left us rather nervous and jaded about instructing their services! I'm very glad to say that ...
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“Buying a property...”

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Sep 30,2019
Minithumbup
By: 'Susie Elliott'
Sep 30,2019
0 people found
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Rae Firminger was an amazing person to deal with. Efficient, high attention to detail. Sorted out all problems immediately and created a smooth process in buying our property. Will definitely recommend KFH...
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“Contempt for landlords...”

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Sep 28,2019
Minithumbdown
By: 'Peter Holloway'
Sep 28,2019
0 people found
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Without doubt, the Property Management division deserves the rating of Terrible. They cant be bothered to respond to any correspondence , they simply robot-like, keep issuing the same mindless invoices which do not add up. I have written asking for explanations for inexplicable service charge bills. ...
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“KFH Robert Hamlyn...”

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Sep 04,2019
Minithumbup
By: 'Tanya Carey'
Sep 04,2019
0 people found
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KFH crouch end, and in particular our agent Robert Hamlyn, were great in our buy and sell. He was professional and considerate from start to finish and renewed our faith in Estate agents....
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“I bought using KFH Catford and it was a very ......”

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Aug 07,2019
Minithumbup
By: 'Richard'
Aug 07,2019
0 people found
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I bought using KFH Catford and it was a very positive experience. The sale was very protracted and far from straightforward but KFH, and in particular Ronke and Lauren, did a lot to keep us updated and chase the various parties when required. They never ...
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“Shocking property management // No concern for tenants once the paperwork is signed...”

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Aug 06,2019
Minithumbdown
By: 'Kristin'
Aug 06,2019
0 people found
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Let me preface this review by stating that zero stars would have been my rating of choice if possible. I have lived in London for 12 years and have dealt with virtually all the major letting agencies, but my most recent experience with KFH was truly ...
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“Pathetic agency...”

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Jul 29,2019
Minithumbdown
By: 'Jolanta Hernik'
Jul 29,2019
0 people found
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This agency is simply the least professional/competent/friendly company that I have to deal with. They don't look after their clients at all, they just make sure you pay them as much as possible, that's all....
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“I have found the team at KFH to be profession......”

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Jul 10,2019
Minithumbup
By: 'Andrew Boyes'
Jul 10,2019
0 people found
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I have found the team at KFH to be professional and friendly, especially Louise Regan, who has gone the extra mile to arrange viewings and find properties for me....
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“Great service...”

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Jul 08,2019
Minithumbup
By: 'Max Barrow'
Jul 08,2019
0 people found
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The team were all very helpful when needed to be, and good response times. Dylan was of great help, but other team members were happy to help out when needs be....
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“Substantial underselling of my elderly mum's property...”

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Jun 16,2019
Minithumbdown
By: 'Oriel'
Jun 16,2019
1 people found
this helpful
I complained verbally & in writing about the substantial underselling of my elderly mum's property. The first set of solicitor's of 21 "hand picked" firms you recommended by your off shoot "Completely London" said it was a negligent contract & therefore nul & void. A Contract for Sale signed ...
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By: Tom Smith
Jul 02, 2019
View all comments (1)
Totally agree with you the management only care about is themselves. style over substance and full of buzz words mean no action. ...

“Renting...”

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May 29,2019
Minithumbup
By: 'Josh'
May 29,2019
0 people found
this helpful
I recently signed my tenancy agreement, and the whole process was very quick and easy from the outset. Emil was my agent and he did a fantastic job of guiding me through the process in a friendly, helpful manner....
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Comment on agent fees
No fees which was great.
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“Made the entire process stress free and were hugely supportive...”

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May 22,2019
Minithumbup
By: 'Sarah Q'
May 22,2019
0 people found
this helpful
Stephen Paranthoiene showed me a great property, and Colin Gillibrand then turned that dream into a reality! He was meticulous, efficient and thoroughly supportive in what was quite a challenging and time sensitive project .. He was always a phone call away, and very helpful during ...
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Comment on agent fees
Very fair fee structure
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“Working with Krystal has been awesome!...”

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May 14,2019
Minithumbup
By: 'Karina'
May 14,2019
0 people found
this helpful
Over the past couple of weeks we had the pleasure of working with Krystal to find a new rental home in Chiswick. While a different agent showed us the property we eventually selected, we would highly recommend Krystal for her work. She has great knowledge ...
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“Rip off fees...”

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Apr 10,2019
Minithumbdown
By: 'Kennington tenant'
Apr 10,2019
3 people found
this helpful
I had a generally very positive experience with KFH when I and my housemate signed a tenancy agreement with them two years ago. However, renewing the tenancy this time around was a much less pleasant experience. On top of their very high 'renewal fee' of £210, ...
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Comment on agent fees
The renewal fees they charge are high even by the standards of their competitors, and they continue to insist on putting these fees into contracts being signed now, despite the Tenancy Fees Act 2019 soon coming into force.
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“Promised with 5-bedroom house but moved in on 4-bedroom house...”

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Mar 29,2019
Minithumbdown
By: 'Joyce'
Mar 29,2019
1 people found
this helpful
Unprofessional, deceitful and dishonest is how Andrei of KFH Finchley has dealt with the property we moved in. Not recommend....
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Comment on agent fees
Expects tenant to fulfill their obligations and pay their hefty agent fees but not fulfills their promise or actually inaccurate advertising of the property.
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“Never again...”

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Mar 21,2019
Minithumbdown
By: 'witnessprotection123'
Mar 21,2019
4 people found
this helpful
We recently sold our house through KFH Crystal Palace and from the moment we signed the contract, we regretted it. We found most of the staff that we dealt variously deceitful, disingenuous, unprofessional, self-absorbed and above all plain lazy. The strong sense we had was ...
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Comment on agent fees
1.5%
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“Great service...”

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Mar 14,2019
Minithumbup
By: 'Halls Bro’s'
Mar 14,2019
1 people found
this helpful
Thank you to Victoria for letting our property so quickly I highly recommend this place to any Landloard well done...
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Comment on agent fees
All good and taken care of promptly
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“Customer service...”

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Mar 06,2019
Minithumbup
By: 'TONY AZIZ'
Mar 06,2019
1 people found
this helpful
I have always feel comfortable dealing with the letting staff and management team of KFH, especially with FARNAZ BASIR. She will be great member for any team. I think you should promote her, she is great....
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By: TONY AZIZ
Mar 06, 2019
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wonderful team for letting ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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