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Properties for sale
Properties for rent
Dec 02,2016
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Dec 02,2016
0 people found
this helpful
Having viewed a flat for sale through them, amazingly they never called me back each time after I made two offers on the flat. . When I chased them up the first time they said they had been too busy to call me back .If contacting a prospective purchaser who has offered 5k below the asking price with a mortgage in principle in place is not a priority, what is? 2 Days have passed since the offer was put to them. Very odd, and the excuse used for the delay on the offers is not wanting to press...
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Sep 27,2016
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Sep 27,2016
0 people found
this helpful
Hi hope this doesn't happen to anyone else, I viewed a property in not good condition but took partner back for a viewing, was then pestered by lots of calls and texts from Lauren who basacly pushed and pushed for a deposit calling when lettings was shut for a payment , then she pushed us to agree to a moving date which would have left us to pay rent for 2 properties for 3 weeks, lead us to believe we could decorate property as it was in much need ov decoration . We got a removable company to co...
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Aug 21,2016
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Aug 21,2016
0 people found
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Either: Property Maintenance Administrator & Letting Administrator Unfair staff, unprofessional, rude or impolite, lack of smile, never protect good tenants using row instead of a right answer, lack of knowledge of Tenancy Government' regulations,...
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Aug 17,2016
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Aug 17,2016
0 people found
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One star because no stars is not an option. Absolutely, unbelievably, the worst and most farcically incompetent agent I've ever had the misfortune of dealing with in almost a decade of renting. My partner and I have lived in a property managed by Kings in Walthamstow for nearly two years. First the contract, until pointed out by us, was set to begin on the 31st of September - a date which doesn't exist. This might sound minor, but this is a legal document. Then (after correcting the date) the a...
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What agent could do to change your mind?
Incredibly expensive considering the unbelievably poor service. Add in the fact that they charged us to provide a reference to our new landlord - apparently this is the industry standard, but pretty unreasonable.
Comment on agent fees
Incredibly expensive considering the unbelievably poor service. Add in the fact that they charged us to provide a reference to our new landlord - apparently this is the industry standard, but pretty unreasonable.
Was this helpful? Yes
Jun 22,2016
Minithumbup
By:
Jun 22,2016
1 people found
this helpful
I buy my home through the kings. Very good service from ravi and he very knowledge based and honest best I have experience. Buy my next from him . Recomend very. Thank you...
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Jun 13,2016
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Jun 13,2016
0 people found
this helpful
absolutely awful, poor customer service. Takes days to answer simple queries and when they finally get back to you, you have to wait more for anything to be done about your problem. kept sending repair men round during the day when they know my husband and i both work. left us without a safe bathroom for 5 days so we had to stay at a hotel and they refuse to reimburse us. hounded us to leave early after we handed in our notice just because new tenants wanted to move in.. i left when i said i wou...
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Comment on agent fees
this agent done deserve a penny. they dont do anything unless you're on the phone to them everyday chasing. absolute joke
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May 10,2016
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May 10,2016
0 people found
this helpful
I sold my house in tower gardens through Kings Group, Tottenham. I'd definitely recommend Ravi as an estate agent as he is a great guy and it does what he says. He found a buyer for my property in just a few days for the full asking price. From offer acepted to completion it took less than 8 weeks! Great business!...
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Apr 26,2016
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Apr 26,2016
1 people found
this helpful
We bought a flat in Bruce Grove through Kings Group, Tottenham. I'd definitely recommend Ravi as an estate agent as he never put any pressure on us, was always very active in returning calls and emails and generally kept us informed about the process. He did his best to match a property to our needs and when we put an offer in he was quick to cancel all further viewings on it....
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Feb 08,2016
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Feb 08,2016
0 people found
this helpful
We sold our house through the Kings Group branch on Hertford Road in Enfield. Daniel dealt promptly with buyers to agree a sale and kept in touch with everyone throughout the legal process to keep it moving along. Daniel and Neil kept an eye on the property while it was empty and went above and beyond by working into the night when some criminal tried to change the locks in order to scam would be renters. I would have no hesitation at all in using them again....
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Comment on agent fees
The fees were fair and we agreed some flexibility to give them an incentive to achieve a good price.
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Jan 23,2016
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Jan 23,2016
2 people found
this helpful
I made an offer to buy a flat through this agent and got my offer accepted. But then they sold it to cash buyer while I was dealing with mortgage. They did't even update me on what was going on so I payed a survey fee to my bank before I new about it. They ignored my emails and messages, never replied back. The mortgage advisor in the branch hold my documents and delayed the process so then I decided to go directly to my bank and arranged a survey before I heard that they have already sold the ...
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Dec 01,2015
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Dec 01,2015
3 people found
this helpful
I am both a tenant and a Landlord, I use a different agent for renting out my property, Kings Group are shockingly bad. The Landlord contacted us recently they charged her £100 to change 3 batteries in the smoke alarms... A job I did as the tenant. The landlord paid them to change faulty door handles, they gladly took the money without touching the doors which resulted in my 4 year old trapped in his room. And when the boiler broke on a Saturday afternoon they were quite happy to leave me ...
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What agent could do to change your mind?
Train their staff in customer service would be a start
Was this helpful? Yes
Jun 26,2015
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Jun 26,2015
4 people found
this helpful
Agents left the door to my property wide open after going in with kings. No apology was given. There was also a fire cause by faulty electrics which resulted in a young woman experiencing a serious burn. Several emails and phone calls about the incident were ignored. No recognition of the problem or an apology was given. Similarly, the lease was breached on their end from day one. If they say they will fix things before more in, it's a lie, even when it's in the tendency agreement. Furthermore, ...
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What agent could do to change your mind?
Terrible.
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Jun 02,2015
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Jun 02,2015
3 people found
this helpful
Absolutely terrible service, all seemed well at the start until they got my holding deposit or as they like to call it on refundable good will fund. I failed my credit check and I was told contradicting things regarding securing a guarantor, I called several times per day and sent emails, no one ever replied. When I did speak to them they're only response was they where waiting on a reply from the landlord. I was promised guarantor forms to be emailed on several occasions this never happened. ...
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What agent could do to change your mind?
Acted fairly and professionally, resolved the complaint decently.
Comment on agent fees
A waste of money, they may have well have mugged me.
Was this helpful? Yes
May 20,2015
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By:
May 20,2015
8 people found
this helpful
Avoid!!We viewed a few houses with Kings over past few weeks , after a new property has been release we have a call from the agent saying if we like to buy above property we need to use their conveyancing even having mortgage and solicitor sorted, our answer was No as far as I know it's illegal for estate agents to block buyers who will not take a mortgage with them, we did try to see another house with them and after arranging a viewing I recived a call 15min before the appointment saying that...
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May 19,2015
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May 19,2015
0 people found
this helpful
This is the 3rd time I've had dealings with this branch of kings and everytime, they have provided an excellent service. The staff are friendly, professional and helpful. Both Yemi and Dino understood what I was looking for as a buyer and helped me find the ideal property. They kept me informed throughout, answered all my questions and always got back to me as promised. They made the whole transaction go through smoothly and I'm really grateful for all their help. These guys are friendly and gen...
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Apr 16,2015
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Apr 16,2015
1 people found
this helpful
We had a very tough time buying a property in the last year with sellers repeatedly changing their minds. This also happened to us with a property marketed through Kings group. However I have to commend Yemi and Dino for how they dealt with the situation. They were very proactive in trying to first resolve the situation with the seller, keep us updated and finally find us another suitable property when it became clear things wouldn't work out on the first place. We are now happily moved in to ou...
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Was this helpful? Yes
Apr 08,2015
Minithumbup
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Apr 08,2015
1 people found
this helpful
Although the process was unnecessarily long winded and the other side's solicitor utterly incompetent, both agents we dealt with at Kings Group were helpful, patient, and intent on helping us get and complete on this property. They kept in constant contact and went out of their way to speed the process. A heartfelt thank you!...
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Apr 02,2015
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Apr 02,2015
0 people found
this helpful
Excellent service. Thanks to Yemi Oyewobi who managed to make the all process very easy. Very professional, friendly and straight to the point. Will definitely recommend!...
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Mar 27,2015
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Mar 27,2015
0 people found
this helpful
amazing agent, really helped with making the transaction very smooth. Understood our needs and really came through with the biggest transaction of our lives....
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Jan 23,2015
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Jan 23,2015
1 people found
this helpful
I was given time and day to view the property and the agent didn,t informed neither did courtsey to call me. On calling the office they informed me that the agent will be there. the address given was hard to find also at temperature below 0 i was waiting for 30 minutes. Pathetic service I will not recoment this agent nor I will use it for any service. unprofessional...
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Dec 06,2014
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Dec 06,2014
3 people found
this helpful
If you are selling a house through Kings Estate Agents in Harlow and you do not live in the property I advise you to stay clear of them. A house in my area came up for sale for the asking price of 215,000 I was willing to pay the asking price. I arranged a viewing and put in a solid offer. The estate agent from Kings Harlow didn't call me for a few days so I sent him a text as i took his mobile number down at the viewing. He called back saying he put an offer in at 185,000 and waiting to ...
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What agent could do to change your mind?
Not run there business like a bunch of crooks
Was this helpful? Yes
Dec 01,2014
Minithumbup
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Dec 01,2014
0 people found
this helpful
I would like to thank all the staff in the tottenham branch of kings for all their efforts regarding my flat. I would especially like to praise the above and beyond commitment shown by Michael Adkins and i will definately be using Kings in tottenham in the future. Emily....
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Oct 26,2014
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Oct 26,2014
6 people found
this helpful
These estate agents totally breach the estate agents code of practice. I was told that the property I liked had another potential purchaser (I later found out from the vendor that this wasn't true) and that I would have to use Kings' own mortgage advisor and conveyancers otherwise the other interested party would have their offer accepted over mine. I already had a mortgage advisor that I trusted, but I couldn't use them or the trusted conveyancers I had used previously. I had to use Kings' reco...
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What agent could do to change your mind?
Be honest. Read and abide by the estate agents code of practice.
Was this helpful? Yes
Oct 21,2014
Minithumbup
By:
Oct 21,2014
3 people found
this helpful
Honor Rutherford: efficient, helpful, every confidence in her ability. Her customer service skills are beyond excellent, Superstar! Thank you so much again...
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Comment on agent fees
for the rent the achieved the fee was very reasonable, I would have no problems with using them again in the future
Was this helpful? Yes
Oct 17,2014
Minithumbup
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Oct 17,2014
0 people found
this helpful
I wanted to say a personal thank you to, Kings Group, For there tireless efforts in getting us to this point. Despite all the obstacles thrown at them during the sale he was still able to get us to completion, and it was a true pleasure to work with the team and I would recommend kings to everyone....
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Was this helpful? Yes
Sep 17,2014
Minithumbdown
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Sep 17,2014
6 people found
this helpful
No one there seems to no what they are doing. They say they will call you back after there team meetings and dont bother, we called again and got told they would call us back and they didnt bother again, called they next day and was told the house I wanted was now under offer which had happened the night before. DONT BOTHER WITH THEM, WORST BUNCH OF MUPPETS EVER. I see everyone on here seems to also think so.......
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What agent could do to change your mind?
Call back like they said they would 3 times, YOU DONT SEEM TO BE LEARNING ANYTHING IN YOUR TEAM MEETINGS
Comment on agent fees
Dont believe they should get any fees from the person selling their house as I could have possibly made a higher offer, YOUR COSTING PEOPLE MONEY
Was this helpful? Yes
Aug 22,2014
Minithumbdown
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Aug 22,2014
1 people found
this helpful
Unprofessional throughout, Terrible service, No communication whatsoever I rented with them for precisely a year, and had various faults throughout. They never returned calls or emails. Getting through to a relevant person was time consuming and difficult (constant waiting times, always "with a client" etc.) Fortunately our Landlord was very nice (and, from his statements had a very similar experience with them in this regard) and we got things sorted through him. Nevertheless, the...
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Jul 03,2014
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Jul 03,2014
3 people found
this helpful
I honestly can't believe what has just happened to me or why Kings Group thought that this stunt would either a) work or b) ever make me want to do business with them. They have a bogus property advertised on their website and also on Zoopla and Right Move. The listing has a picture of the exterior of a nice looking end terrace house on Belgrave Road, E17. I had asked to see more photos but none were available. I was surprised to see a property of this quality on without an open day and thoug...
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Jun 19,2014
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Jun 19,2014
3 people found
this helpful
I viewed a flat with kings which I liked and offered at the asking price. Kings refused to put my offer forward unless I used their conveyancing. The flat later sold for £20,000 less than I had offered. I...
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Was this helpful? Yes
May 21,2014
Minithumbdown
By:
May 21,2014
2 people found
this helpful
My husband and I are home movers and we had an offer accepted on our new home in January 2014. The sellers informed us that they are using Kings Conveyancing and were mortified. I work in the property trade and know what a bad reputation this company has; reason for a lot of anxiety and insecurity. And as expected, Kings lived to their reputation and screwed up massively. They don\'t understand the purpose or meaning of Building regulations, planning permission and even the 'vacant posession' t...
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What agent could do to change your mind?
Employ some half decent conveyancers?!
Was this helpful? Yes



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Awards won by Kings Group

Individual Branch Awards

London, N9

Firm rankings



Chingford
86 Old Church, London E4 8BX
(3)
Enfield
25 Silver Street, Enfield EN1 3EF
(7)
Hackney
326 Mare Street, London E8 1HA
(0)
show all branches (11)
Haringey
38-40 Grand Parade, London N4 1AQ
(4)
Hertford
28 Maidenhead Street, Hertford SG14 1DR
(1)
Hertford Road, Enfield
186 Hertford Road, Enfield EN3 5AZ
(2)
Office 1
Unit 4, Church Langley Way, Harlow CM17
(7)
Office 2
6 Church Street , London N9
(9)
Office 3
248 Hoe Street, London E17
(11)
South Woodford
97 George Lane, London E18 1AN
(1)
Tottenham
473 High Road, London N17 6QA
(7)

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