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    Ryan Cherry
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    Angela
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    Amelia Harris
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    Amelia Harris
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Jul 04,2017
Minithumbup
By:
Jul 04,2017
0 people found
this helpful
I was thoroughly pleased with my experience, I was taken to a few viewings by a very nice young man who didn't pressure me into taking any of the properties, he made me feel very relaxed and as if I was getting to choose where I wanted to move to instead of being forced into somewhere. I did decide I wanted to let a property so got taken back to the office to fill out paperwork where I met a few of the other staff who were also polite and well mannered. Not any hassle and overall a very good exp...
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Comment on agent fees
Good
Was this helpful? Yes
Jun 21,2017
Minithumbdown
By:
Jun 21,2017
0 people found
this helpful
Bad maintenance, delapidated property, and dodgy deposit decutions. Poor relations and communication between this Agency and the landlord meant maintenance of the property was thrawt with delays to even the most essential fixes such as leaks and electrical faults. Would always get confused as to which maintenance teams were going to be sent (agents or landlords), they mostly came without an idea of when they'd visit, most of the time without keys so you'd have to be in which can be a huge incon...
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Comment on agent fees
Student let so no fees were awarded, however the deposit deductions are a regualr habit of theirs, so definitely take photos and your own inventory towards the state of the property on move out.
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May 18,2017
Minithumbup
Amelia Harris
By:
May 18,2017
0 people found
this helpful
Emailed to Amelia Harris when we arrived back in Northamptonshire Dear Amelia, I am writing to thank you for all the time you gave Luke Chester with his flat hunting yesterday. You went the 'extra mile' and worked hard in trying to find him the best flat and we are very grateful. I am only sorry that he decided on a flat from another company. In 6 -12 months he is hoping to buy a flat and hopefully we will be able to use your company again, With kind regards and thank you, Sue Chester I would ...
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Comment on agent fees
See above
Was this helpful? Yes
May 14,2017
Minithumbup
By:
May 14,2017
0 people found
this helpful
Just bought a property through Kings Estates. Very happy with the communication. Polite and helpful staff, especially Paul and Marlee. The house needs a lot of work, but we knew that, as noticed the bad points on the viewing. A lot of furniture and rubbish left by the seller, but Paul promised to cooperate, so they can pay the bill for the removal. Got my keys on the completion day at 11:30am. Looking forward to settle in our new home :) Would highly recommend....
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May 08,2017
Minithumbdown
By:
May 08,2017
0 people found
this helpful
If I could give them zero stars I would. They offered to show me three properties, one of which (after getting the wrong road and looking around for five minutes for a house that wasn't there) they had the wrong key for the property. The next property was nothing like the photos, and so we visited the third. Stupidly I agreed to a tenancy, only to be told that their fee was £375 per person!! Almost twice the cost of other places. They told me that this was because it included any renewal f...
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Comment on agent fees
Terrible. £375 is a joke. Not even told until I was there to sign the contract
Was this helpful? Yes
By: Ryan
May 08, 2017
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Hi Mathew, I would like to highlight a couple of points. Our fees are clearly displayed on our Rightmove Site and are also in our office. Kings Estates do not charge for renewal fees or check out fees. Some landlords who manage their own properties do charge to renew to cover the cost of re-registering the deposit. This is not a charge from Kings Estates. Our fees are very competitive and if you shopped around you would find this is the case. I find it very rude and disrespectful of ...
May 08,2017
Minithumbup
Ryan Cherry
Angela
By:
May 08,2017
0 people found
this helpful
Excellent service always provided by KIngs Estate for the last 3 years I have been in touch with them. Recently Ryan dealt with the letting, and he was brilliant, very communicative at all times, and Kings Estate always choose very good tenants for its customers. I know others who have been very happy with the service provided by them. I will always go to them. In comparison with some others, they have always been very good and happy to help....
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Comment on agent fees
Good
Was this helpful? Yes
Apr 27,2017
Minithumbdown
By:
Apr 27,2017
1 people found
this helpful
I bough a property through Kings but it was unprofessional from start to finish. They only told me there was a damp issue with the property when the offer was accepted. They also told me that I was in competition with another buyer and asked me to increase my offer. I am now very much in doubt whether it was actually the case or it was just their cunning strategy, as there is no way I would be able to find out. They made things up and false promises as they went along - typical rogue agents! Not...
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Comment on agent fees
pay them a penny would be too much for them.
Was this helpful? Yes
By: Steve
May 16, 2017
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What I commented was 100% factual. The damp issue was NEVER mentioned to me during the viewing or when I made the offer. It was ONLY mentioned to me by Marlee when my offer was accepted. You may choose not to believe it but that was what happened. ...
Jan 24,2017
Minithumbdown
By:
Jan 24,2017
1 people found
this helpful
This company is awful and likes to take advantage of potential clients. Their agents are extremely unprofessional and tell you what you want to hear in order to rope you in to putting a deposit down on a property. As a student, the administration fees were extortionate and we were expected to pay the deposit and the first months rent before moving in, which is rare with student housing. They also lied to us about the pricing until we agreed to rent the property, with the deposit actually being d...
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By: Ryan
Mar 07, 2017
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Hi Tyreece, Firstly I would like you to explain how Kings Estates had taken advantage of you as a client. At no point did any transaction take place nor any Terms/Contract signed. You were never lied to about the price of the property. Although my colleague was unaware this particular landlord took 6 weeks deposit you were told before any agreement could be made. When it became clear you did not wish to pay a deposit of this amount we tried to contact the landlord to negotiate a lower deposit o ...
Dec 14,2016
Minithumbdown
By:
Dec 14,2016
3 people found
this helpful
These guys didn't care at all about the welfare of the property. One of my housemates got ill from mould that they refused to acknowledge. Even when they were scheduled to come round to view the mould they kept saying it would be a few hours till the guy arrived, yet he never did for weeks. We were broken into and attacked one night and even then they did not care about the incident at all, front door is probably still broken....
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Nov 12,2016
Minithumbdown
By:
Nov 12,2016
1 people found
this helpful
I ask if the flat that kings Estete Agent in Portsmouth avertised for rent out in Fratton, guy i spoke said the flat is for rent and he was hapy with my income as a famely, so we arange a vewing nex day at 5.30 pm, so nex day he ring me up and said that he dosent have a spare qey so had to arange other day til he get hold of the tenet wich alrady lives at the property, and i said OK beliveing his lies, so nex 2 days he ring me up just to tellme that the flat has gone, some one else is moveing i...
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Comment on agent fees
Bad
Was this helpful? Yes
Oct 28,2016
Minithumbdown
By:
Oct 28,2016
2 people found
this helpful
Lied and misinformed us about availablity of parking on one property, priced us at £50 extra in comparison to every other apartment by any other agency in the same building and then didn't turn up to another viewing one morning without informing us until I rang up to enquire as to there whereabouts, terrible service and help with directions etc where beyond useless too...
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Comment on agent fees
Didn't get this far
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Aug 09,2016
Minithumbdown
By:
Aug 09,2016
2 people found
this helpful
Absolutely terrible. Overall the whole office is a mess and as a customer you never feel if they really know what they are doing or if they are just making things up on the spot. Completely unorganized and will most likely mess around when you try and get your deposit back....
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What agent could do to change your mind?
Agent fees aren't a massive issue, not great but not bad.
Attached Files
Comment on agent fees
Agent fees aren't a massive issue, not great but not bad.
Was this helpful? Yes
Apr 04,2016
Minithumbup
By:
Apr 04,2016
0 people found
this helpful
She was so rude and ignorance, they are very dishonest price is increased just before we moved in and they didnt have much information when we ask question about the house....
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Comment on agent fees
bad
Was this helpful? Yes
Oct 31,2014
Minithumbup
By:
Oct 31,2014
2 people found
this helpful
I have rented through Kings Estates twice in the last 3 years, both times they have been very helpful and I have only good things to say about them. I would definitely use them again and recommend them to others....
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Was this helpful? Yes
Oct 14,2014
Minithumbup
By:
Oct 14,2014
1 people found
this helpful
I have been with Kings Estates for the last 1 year as a tenant. I must say i have been very happy with their service and professionalism. I am now leaving Portsmouth, but would confidently recommend Kings Estates to any future tenants. I would like to say thankyou to Kings Estates and especially the manager, Tony, who returned my deposit quickly and in full with no hassles created....
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Comment on agent fees
Very reasonable fees for the level of service offered. Very happy and would recommend to anyone.
Was this helpful? Yes
Aug 18,2014
Minithumbdown
By:
Aug 18,2014
12 people found
this helpful
DO NOT USE THIS ESTATE AGENTS Kings estate agents are the most dishonest , rude and incompentent estate agents I have ever used. They are clearly unable to do there jobs and are not recomemneded by the council unsurprisingly . They have no care for their customers , the only thing they are bothered about is finding various ways for them to steal your money . I cannot express how terrible they are and would advise against anyone using them EVER again...
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Comment on agent fees
During a viewing for next years tenants are esate agents kindly imformed us that Kings estate agents had \'Mugged us off\' and we could have potenially had the rent cheaper . Their fees are ridiculously high for the absolutely diabolical service we recieved .
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Aug 14,2014
Minithumbup
By:
Aug 14,2014
1 people found
this helpful
I used Kings Estates for my first student property last year and found them to be really helpful. These other reviews seem a bit off as the service I experienced was great! They showed my a range of different houses, some weren't the best but they didn't try and make them out to be better than they were, but they really seemed keen on finding me as much as what I wanted as possible. The BEST bit was they only charge £100+vat per person agency fee. This was the cheapest by far out of all t...
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Jul 17,2012
Minithumbdown
By:
Jul 17,2012
10 people found
this helpful
Dear Sir/Madam, I would like to bring to your attention the Kings Estates Agency in Portsmouth are letting flats in Windsor House, Canal Walk PO1 1RB which are nothing public danger and not informing prospective tenants. Recently a fire casualty: http://www.hantsfire.gov.uk/news/stories/recentincidents.htm?newsid=61713&textid=1202110845 Nightmare neighbour: "There was criminal damage to the building, assaults against visitors to the flat and in the communal areas, there was...
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What agent could do to change your mind?
Not to pretend they didn\' know of the situation, accept responsibility and refund 320 pounds that they got for showing me the flat for half hour.
Attached Files
Was this helpful? Yes



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