100% sales valuation accuracy
67% sales fee satisfaction
75% lettings valuation accuracy
62% lettings fee satisfaction
No company information
Latest Reviews
View all Reviews 29
17th Feb 2021
reviewed by 'Libby'
4th Feb 2021
reviewed by 'Maureen'
25th Jan 2021
reviewed by 'Sam C'
24th Apr 2020
reviewed by 'Yahya'
7th Oct 2018
reviewed by 'Jake'
29th Dec 2017
reviewed by 'Clarew'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 67% | £225,000 | £225,000 |
| Lettings | 75% | 62% | £325 | £3,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 3 | 0 | 9 | 12 | 1 | 0 | 2 | 1 | 0 | 1 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Rankings
Latest Properties
No Properties
Feb 17,2021
Feb 17,2021
0
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Excellent customer service - i would recommended to anyone looking to rent in the Southsea area! The lettings and maintenance team are always polite and responsive....
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Feb 04,2021
Feb 04,2021
0
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We were selling my mother’s bungalow and chose Kings Estates as it was the nearest estate agents to our location. We were also interested in a retirement flat which Kings were marketing, that made life a lot easier.
This was our first experience with ...
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Jan 25,2021
Jan 25,2021
0
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Returned to Kings as a landlord six months ago after a brief hiatus.
Compared to service elsewhere I would strongly recommend them. they keep me informed, offer to go the extra mile and work on building good relationships with themselves and the tenants/landlords to ...
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Apr 24,2020
Apr 24,2020
0
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Dear Ryan,
It was nice to deal with you. Thanks for your kindness and cooperation.
Looking forward to deal with you again....
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Oct 07,2018
Oct 07,2018
0
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They do not communicate with you well and try and charge you for things you have already paid. In general a very poor Agency. AVOID THIS AGENCY....
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Very expensive - they tried to charge me £180 for admin fees.
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Dec 29,2017
Dec 29,2017
5
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Terrible nasty money grabbing wasters! Put my trust into this estate agent, showed up for a viewing after over an hours drive only for tennant to not allow us in, agent showed us another flat in the block to give us an idea on size......
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Comment on agent fees
Bad
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Nov 07,2017
Nov 07,2017
0
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Dear Amelia,
I would like to thank you for your professionalism, commitment, empathy and dedication, which has been totally commendable, nothing was ever too much, in fact you went out of your way to give me time and space, explaining the difficult questions being asked, ...
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Sep 27,2017
Sep 27,2017
1
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Three years of university finished! Out of all the agents myself and my housemates have used, Kings are by far the best. Helpful and professional from the beginning, drove us to numerous houses and knew all the answers to our questions. The admin fee was ...
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Comment on agent fees
Good compared to other agents i used previously
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Sep 27,2017
Sep 27,2017
1
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king's estates in Southsea are very bad in dealing with issues . They do not respond to various jobs and concerns to do with the property . They will try and hold your deposit money with the slightest excuse . Lucky enough I was able to take pictures ...
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Comment on agent fees
Bad
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Sep 11,2017
Sep 11,2017
0
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I have now been letting properties with Kings Estates 67 Albert Road Southsea, since February 2017. I went to Kings Estates initially because they charge a one-off fee with no extra charges for further 'call outs' unlike other agents. They also knew 'their field' in initial discussions ...
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Comment on agent fees
Good charge a one- off fee up front and tenants deposit safely with third party and dealt with fairly to both parties before final decision by adjudicating firm.
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Jul 28,2017
Jul 28,2017
0
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Bad experience. Lack communication. If viewing is cancelled then the intimation is just 10 minutes before the designated time. Hence no respect for others time....
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Comment on agent fees
Can't say as viewing only didn't happen
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Jul 04,2017
Jul 04,2017
0
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I was thoroughly pleased with my experience, I was taken to a few viewings by a very nice young man who didn't pressure me into taking any of the properties, he made me feel very relaxed and as if I was getting to choose where ...
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Comment on agent fees
Good
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“Bad maintenance, delapidated property, and dodgy deposit decutions.Poor relations ......”
Jun 21,2017
Jun 21,2017
1
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Bad maintenance, delapidated property, and dodgy deposit decutions.
Poor relations and communication between this Agency and the landlord meant maintenance of the property was thrawt with delays to even the most essential fixes such as leaks and electrical faults. Would always get confused as to ...
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Comment on agent fees
Student let so no fees were awarded, however the deposit deductions are a regualr habit of theirs, so definitely take photos and your own inventory towards the state of the property on move out.
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May 18,2017
May 18,2017
0
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Emailed to Amelia Harris when we arrived back in Northamptonshire
Dear Amelia,
I am writing to thank you for all the time you gave Luke Chester with his flat hunting yesterday. You went the 'extra mile' and worked hard in trying to find him the ...
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Comment on agent fees
See above
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May 14,2017
May 14,2017
0
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Just bought a property through Kings Estates. Very happy with the communication. Polite and helpful staff, especially Paul and Marlee. The house needs a lot of work, but we knew that, as noticed the bad points on the viewing. A lot of furniture and rubbish ...
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Oct 03, 2018
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(1)
this review is FAKE:
both the names listed no longer work there, as as for their competency ? ? we rented via these people and they never dealt with anything. Money grabbers! ...
May 08,2017
May 08,2017
1
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If I could give them zero stars I would. They offered to show me three properties, one of which (after getting the wrong road and looking around for five minutes for a house that wasn't there) they had the wrong key for the property. The ...
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Comment on agent fees
Terrible. £375 is a joke. Not even told until I was there to sign the contract
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May 08, 2017
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Hi Mathew,
I would like to highlight a couple of points. Our fees are clearly displayed on our Rightmove Site and are also in our office.
Kings Estates do not charge for renewal fees or check out fees. Some landlords who manage their own properties do charge to renew to cover the cost of re-registering the deposit. This is not a charge from Kings Estates.
Our fees are very competitive and if you shopped around you would find this is the case.
I find it very rude and disrespectful of ...
May 08,2017
May 08,2017
0
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Excellent service always provided by KIngs Estate for the last 3 years I have been in touch with them. Recently Ryan dealt with the letting, and he was brilliant, very communicative at all times, and Kings Estate always choose very good tenants for its customers. I ...
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Comment on agent fees
Good
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Apr 27,2017
Apr 27,2017
1
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I bough a property through Kings but it was unprofessional from start to finish. They only told me there was a damp issue with the property when the offer was accepted. They also told me that I was in competition with another buyer and asked ...
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Comment on agent fees
pay them a penny would be too much for them.
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Oct 03, 2018
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we had the same experience with 'Marlee' (who we understand has now left, along with most of the other staff); money grabber, not 'accurate' with agreements, and very disorganised (intentionally... or not ?) ...
Jan 24,2017
Jan 24,2017
2
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this helpful
this helpful
This company is awful and likes to take advantage of potential clients. Their agents are extremely unprofessional and tell you what you want to hear in order to rope you in to putting a deposit down on a property. As a student, the administration fees ...
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Mar 07, 2017
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Hi Tyreece, Firstly I would like you to explain how Kings Estates had taken advantage of you as a client.
At no point did any transaction take place nor any Terms/Contract signed. You were never lied to about the price of the property. Although my colleague was unaware this particular landlord took 6 weeks deposit you were told before any agreement could be made. When it became clear you did not wish to pay a deposit of this amount we tried to contact the landlord to negotiate a lower deposit o ...
Dec 14,2016
Dec 14,2016
3
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this helpful
this helpful
These guys didn't care at all about the welfare of the property. One of my housemates got ill from mould that they refused to acknowledge. Even when they were scheduled to come round to view the mould they kept saying it would be a few ...
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Nov 12,2016
Nov 12,2016
2
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I ask if the flat that kings Estete Agent in Portsmouth avertised for rent out in Fratton, guy i spoke said the flat is for rent and he was hapy with my income as a famely, so we arange a vewing nex day at 5.30 pm, ...
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Comment on agent fees
Bad
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Oct 28,2016
Oct 28,2016
2
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Lied and misinformed us about availablity of parking on one property, priced us at £50 extra in comparison to every other apartment by any other agency in the same building and then didn't turn up to another viewing one morning without informing us until I rang ...
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Comment on agent fees
Didn't get this far
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Aug 09,2016
Aug 09,2016
2
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Absolutely terrible. Overall the whole office is a mess and as a customer you never feel if they really know what they are doing or if they are just making things up on the spot. Completely unorganized and will most likely mess around when you ...
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What agent could do to change your mind?
Agent fees aren't a massive issue, not great but not bad.Attached Filesnbsp;
Comment on agent fees
Agent fees aren't a massive issue, not great but not bad.
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Apr 04,2016
Apr 04,2016
0
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She was so rude and ignorance, they are very dishonest price is increased just before we moved in and they didnt have much information when we ask question about the house....
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Comment on agent fees
bad
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Oct 31,2014
Oct 31,2014
2
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I have rented through Kings Estates twice in the last 3 years, both times they have been very helpful and I have only good things to say about them. I would definitely use them again and recommend them to others....
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Oct 14,2014
Oct 14,2014
1
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I have been with Kings Estates for the last 1 year as a tenant. I must say i have been very happy with their service and professionalism. I am now leaving Portsmouth, but would confidently recommend Kings Estates to any future tenants.
I would like to ...
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Comment on agent fees
Very reasonable fees for the level of service offered. Very happy and would recommend to anyone.
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Aug 18,2014
Aug 18,2014
14
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DO NOT USE THIS ESTATE AGENTS
Kings estate agents are the most dishonest , rude and incompentent estate agents I have ever used. They are clearly unable to do there jobs and are not recomemneded by the council unsurprisingly . They have no care for their customers , ...
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Comment on agent fees
During a viewing for next years tenants are esate agents kindly imformed us that Kings estate agents had 'Mugged us off' and we could have potenially had the rent cheaper . Their fees are ridiculously high for the absolutely diabolical service we recieved .
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Aug 14,2014
Aug 14,2014
1
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I used Kings Estates for my first student property last year and found them to be really helpful. These other reviews seem a bit off as the service I experienced was great! They showed my a range of different houses, some weren't the best but ...
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Jul 17,2012
Jul 17,2012
10
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Dear Sir/Madam,
I would like to bring to your attention the Kings Estates Agency in Portsmouth are letting flats in Windsor House, Canal Walk PO1 1RB which are nothing public danger and not informing prospective tenants.
Recently a fire casualty:
http://www.hantsfire.gov....
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What agent could do to change your mind?
Not to pretend they didn' know of the situation, accept responsibility and refund 320 pounds that they got for showing me the flat for half hour.Attached Filesnbsp;
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
