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The UK's Largest Customer Review Website for the Property Industry

4.9/5, 149 Reviews
100% Recommended
88% sales valuation accuracy
68% letting valuation accuracy
70% sales fee satisfaction
70% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 88.00% | 70% | £32,500 | £900,000 |
| Lettings | 68% | 70% | £725 | £1,650 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 11 | 12 | 10 | 16 | 40 | 5 | 18 | 5 | 4 | 28 |
King & Chasemore
Richmond House, 13 Carfax, Horsham, West Sussex
RH12 1AQ
01403 264441



By : 'Jade'
Branch : Bognor Regis, 18 Station Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : PO21
Me and my partner went to view a flat in Pagham, we were very excited and it was perfect as it was a zero deposit scheme and no admin fee's. On the flat viewing we spoke to a guy called Matthew. We told him that we were getting a puppy and would he be able to double check this with the ... Read Full Review

By : 'Louise'
Branch : Storrington Branch, 30 High Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : RH20
We tried a well known online Estate Agent, and after six months had a couple of extremely low offers and very few viewings. So we decided to use a local Agent and chose King and Chasemore. Robert put together an excellent package for us and we were impressed by the professional and friendly ... Read Full Review
Good. Very reasonable


By : 'Jane'
Branch : Midhurst, West Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : GU29
Why did I choose King and Chasemore? Because the whole team - Stephen, Nathan and Matt all go that extra mile. Their business is not just about buying and selling houses it's also about the people involved in all their many negotiations.They cared about me, the owner of a very pretty ... Read Full Review
Very competitive fee.


By : 'Andy'
Branch : Horley, 27 High Street
Services : Sales (As a Vendor)
Sold price : £410000
Would you recommend ? : Yes
Postcode : RH6
We are delighted by the service we have received from King & Chasemore. We viewed a property through the Storrington office and Robert Kelly the branch manager there put us in touch with Bruno Sandilands the manager of the Horley office. We had instructed Tepilo to be our agent and had ... Read Full Review
We were going to use an online agent because of the high street fees but we were so glad we used King & Chasemore because they were able to steady the ship when we had our property down valued by the surveyor.


By : 'Alan'
Branch : Horley, 27 High Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : RH1
I would like to thank you Bruno for your very valued assistance in bringing this sale to completion. I have been so impressed with your approachability, professionalism and 'can do' attitude which is very refreshing and obviously achieves great results. I would encourage any potential ... Read Full Review
Not the cheapest in the area but worth every penny. They see the process through from listing to completion - attention to detail far supersedes other local agents and online competitors.

By : 'H.'
Branch : Worthing, 15 Chapel Road
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : BN12
A complete cockup of the full management of my flat. They sent me an invoice of an electrical company to be paid direct by me as agreed which I did. They deducted it from my rent as well as the estimate (twice) which they paid to the company. I had to arrange direct with SJM to be reimbursed and ... Read Full Review
Not justified considering the inexistant service and the problem is still unsolved.
By : Daniel Stephens
31 Aug 2018King and chasemore are a joke and hide charges. The service is poor coming from remnants and landlords experience. The offices are manned by juniors and adds to the extremely poor if not non-existent ...


By : 'Excellent'
Branch : Brighton, 49-50 Lewes Road
Services : Letting (As a Owner)
Rent PCM : £1450
Would you recommend ? : Yes
Postcode : BN1
I have dealt with both Wes and Sam over the last two years the service has always been extremely good they are both very professional easy to deal with and above all always look after my properties and I. Needless to say as my portfolio grows so will there's highly ... Read Full Review
Standard fees

By : 'Karen'
Branch : Bognor Regis, 18 Station Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : PO21
We received an excellent service from K&C. They pitched our flat really well and lived up to the prediction that they would sell it within a week. They also offered the most competitive rate amongst all the local agents we invited to look at the property with a view to selling ... Read Full Review
Excellent.
By : 'Lei'
Branch : Brighton, 49-50 Lewes Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : BN2
Terrible customer service. Impossible to contact the agent that rented the house to us after signing the contract, no answer to emails and no solution to even some (quite dangerous) problems with the house. If you are looking to rent a house I suggest you go find something somewhere else, the ... Read Full Review
Way too expensive for the little work they put into things


By : 'David'
Branch : Horsham, Richmond House, 13 Carfax
Services : Sales (As a Vendor)
Sold price : £660000
Would you recommend ? : Yes
Postcode : RH13
Great service and a very smooth hands on experience. Very rapid reply's to all communications. Definitely recommend!!! House sold in ... Read Full Review
competitive fees

By : 'Craig'
Branch : Storrington Branch, 30 High Street
Services : Sales (As a Buyer)
Sold price : £605000
Would you recommend ? : Yes
Postcode : RH20
We were involved with King and Chasemore indirectly as the property we were buying was being marketed by them. We were very happy with the team there and they were always very polite and nothing was too much. They were very professional and always answered our questions promptly. When our offer was ... Read Full Review
cannot comment on fees

By : 'Verity'
Branch : Worthing, 15 Chapel Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : RH6
We recently completed on a very difficult sale and purchase with King and Chasemore Horley branch. Megan has been absolutley amazing throughout the process which has taken in total a year. She went above and beyond on several occasions and more importantly was always on the other end of the phone ... Read Full Review

By : 'Paul'
Branch : Hove, 20 Church Road
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : BN3
Shocking service. Wouldn't know the word customer service if it slapped him in the face. Don't expect any response. Gave notice last week and still waiting for property to be taken offline. Over promised and just never even delivered let alone under ... Read Full Review

By : 'Dean'
Branch : Horsham, 13 Carfax
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : RH12
I found Cailey, professional and very organised, also very helpful and friendly, whilst ensuring my particular requirements and requests where met regarding the profile of the client. Cailey worked extremely hard to ensure my apartment was rented within a 7 day turnaround also ensuring all key ... Read Full Review
The agent fees are acceptable and inline with key competitors.
By : 'Bex'
Branch : Horley, 27 High Street
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : RH6
If I could give 0 stars I would. I had my time & money wasted by a vendor who will not sell, I was the 3rd buyer to have been in this situation. I've now pulled out and they've put it back on the market again. The vendor works for the company which I think is a conflict of interest. If I'd been ... Read Full Review
By : Bruno Sandilands
8 May 2018Dear Bex, Thank you for taking the time to review King & Chasemore Horley. I am so sorry to read of your previous experience with King & Chasemore Horley. I have taken over the day to day...

By : 'Danielle'
Branch : Worthing, 15 Chapel Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : BN15
I can't thank Sammy at King & Chasemore Worthing enough for everything she did for us. From the moment we put an offer in on our property to the day we completed she was an absolute star. Sammy was easy to contact, kept us updated non stop and was so lovely & approachable throughout our ... Read Full Review

By : 'Nathalia'
Branch : Brighton, 52 Norfolk Square
Services : Letting (As a Tenant)
Rent PCM : £1000
Would you recommend ? : No
Postcode : BN1
UNPROFESSIONAL SERVICE AND INCORRECT ADVICE provided by Elia Magar, Letting Agent Negotiator at King & Chasemore Brighton Branch- 52 Nolfork Square. We have applied for renting a property at 67 Kingsmere in Preston Park through this Letting Agent. Before paying the holding deposit, we have ... Read Full Review
EXTREMELY HIGH AGENT'S FEES!!!!, KING & CHASEMORE ONE OF THE ESTATE AGENTS WITH MORE EXPENSIVE FEES IN THE MARKET.


By : 'Annoyed'
Branch : Saltdean, 28 Longridge Avenue
Services : Letting (As a Tenant)
Rent PCM : £1050
Would you recommend ? : No
Postcode : BN10
DO NOT RENT from these people our property is full of damp and mould which they knew about but just painted over it , we are the 3rd family to move out in 2 years because of this and we actually asked before we decided to rent if there was any mould as our 2 month daughter at the time has bad ... Read Full Review
Bad


By : 'Sloth'
Branch : Horsham, 13 Carfax
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : RH13
Appalling letting service from start to finish which included lying say the landlord required tenants at an earlier date when in fact the landlord did not and was happy to wait, the estate agents set up utility bills in tenants name with Spark energy without consent of landlord or tenants, and the ... Read Full Review
Neither good or bad,

By : 'GG'
Branch : Horsham, Richmond House, 13 Carfax
Services : Sales (As a Buyer)
Sold price : £245000
Would you recommend ? : Yes
Postcode : RH12
Cherelle and the rest of the team in branch were amazing throughout. The day we first viewed the property Cherelle was very knowledgable and could answer all our questions. She was in constant contact throughout the process and always quick to reply to our questions. If we dropped into branch and ... Read Full Review
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Last updated at 10/22/2015, 5:27:06 AM by allAgents