We pride ourselves in presentation and professionalism and to this end, it is our aim to provide our customers with the highest levels of service and commitment.
Branch: Horley, 27 High Street
Services: Sales (as a Vendor)
Sold price: £410000 Would you recommend?: Yes
Postcode: RH6
Branch: Horley, 27 High Street
Sales (as a Vendor)
Sold price: £410000 Postcode: RH6
0people found this helpful
We are delighted by the service we have received from King & Chasemore.
We viewed a property through the Storrington office and Robert Kelly the branch manager there put us in touch with Bruno Sandilands the manager of the Horley office.
We had instructed Tepilo ... read full review
Comment on agent fees
We were going to use an online agent because of the high street fees but we were so glad we used King & Chasemore because they were able to steady the ship when we had our property down valued by the surveyor.
Branch: Horley, 27 High Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: RH1
Branch: Horley, 27 High Street
Sales (as a Vendor)
Postcode: RH1
1people found this helpful
I would like to thank you Bruno for your very valued assistance in bringing this sale to completion.
I have been so impressed with your approachability, professionalism and 'can do' attitude which is very refreshing and obviously achieves great results. I would encourage any potential ... read full review
Comment on agent fees
Not the cheapest in the area but worth every penny. They see the process through from listing to completion - attention to detail far supersedes other local agents and online competitors.
Branch: Worthing, 33 South Street
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: BN12
Branch: Worthing, 33 South Street
Lettings (as a Landlord)
Postcode: BN12
2people found this helpful
A complete cockup of the full management of my flat. They sent me an invoice of an electrical company to be paid direct by me as agreed which I did. They deducted it from my rent as well as the estimate (twice) which they paid ... read full review
Comment on agent fees
Not justified considering the inexistant service and the problem is still unsolved.
View all comments
(1)
King and chasemore are a joke and hide charges. The service is poor coming from remnants and landlords experience. The offices are manned by juniors and adds to the extremely poor if not non-existent service. ...
“Superb customer service...”
5 Star Review
Apr 13,2018
By: 'Excellent service'
Apr 13,2018
Branch: Brighton, 49-50 Lewes Road
Services: Lettings (as a Landlord)
Rent PCM: £1450 Would you recommend?: Yes
Postcode: Bn1
I have dealt with both Wes and Sam over the last two years the service has always been extremely good they are both very professional easy to deal with and above all always look after my properties and I. Needless to say as my portfolio ... read full review
Branch: Bognor Regis, 18 Station Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: PO21
Branch: Bognor Regis, 18 Station Road
Sales (as a Vendor)
Postcode: PO21
0people found this helpful
We received an excellent service from K&C. They pitched our flat really well and lived up to the prediction that they would sell it within a week. They also offered the most competitive rate amongst all the local agents we invited to look ... read full review
Terrible customer service. Impossible to contact the agent that rented the house to us after signing the contract, no answer to emails and no solution to even some (quite dangerous) problems with the house.
If you are looking to rent a house I suggest you ... read full review
Comment on agent fees
Way too expensive for the little work they put into things
Branch: Horsham, Richmond House, 13 Carfax
Services: Sales (as a Vendor)
Sold price: £660000 Would you recommend?: Yes
Postcode: RH13
Branch: Horsham, Richmond House, 13 Carfax
Sales (as a Vendor)
Sold price: £660000 Postcode: RH13
0people found this helpful
Great service and a very smooth hands on experience. Very rapid reply's to all communications. Definitely recommend!!! House sold in days!!... read full review
Branch: Storrington, 30 High Street
Services: Sales (as a Buyer)
Sold price: £605000 Would you recommend?: Yes
Postcode: RH20
Branch: Storrington, 30 High Street
Sales (as a Buyer)
Sold price: £605000 Postcode: RH20
0people found this helpful
We were involved with King and Chasemore indirectly as the property we were buying was being marketed by them. We were very happy with the team there and they were always very polite and nothing was too much. They were very professional and always answered ... read full review
Branch: Worthing, 33 South Street
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: RH6
Branch: Worthing, 33 South Street
Sales (as a Buyer)
Postcode: RH6
0people found this helpful
We recently completed on a very difficult sale and purchase with King and Chasemore Horley branch.
Megan has been absolutley amazing throughout the process which has taken in total a year.
She went above and beyond on several occasions and more importantly was always on ... read full review
Branch: Hove, 20 Church Road
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: Bn3
Branch: Hove, 20 Church Road
Sales (Prospective customer)
Postcode: Bn3
4people found this helpful
Shocking service. Wouldn't know the word customer service if it slapped him in the face.
Don't expect any response. Gave notice last week and still waiting for property to be taken offline.
Over promised and just never even delivered let alone under delivered... read full review
Branch: Horsham, 13 Carfax
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: RH12
Branch: Horsham, 13 Carfax
Lettings (as a Landlord)
Postcode: RH12
0people found this helpful
I found Cailey, professional and very organised, also very helpful and friendly, whilst ensuring my particular requirements and requests where met regarding the profile of the client.
Cailey worked extremely hard to ensure my apartment was rented within a 7 day turnaround also ensuring all key ... read full review
Comment on agent fees
The agent fees are acceptable and inline with key competitors.
Branch: Horley, 27 High Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: RH6
Branch: Horley, 27 High Street
Sales (Prospective customer)
Postcode: RH6
2people found this helpful
If I could give 0 stars I would. I had my time & money wasted by a vendor who will not sell, I was the 3rd buyer to have been in this situation. I've now pulled out and they've put it back on the market again. ... read full review
View all comments
(1)
Dear Bex, Thank you for taking the time to review King & Chasemore Horley. I am so sorry to read of your previous experience with King & Chasemore Horley. I have taken over the day to day running of the branch in January 2018 and pride myself in customer service and being straight forward, honest and reliable. I can't speak for my previous colleagues and I can't speak on behalf of the seller either all I can do is apologise to you and say that you are welcome to pop into the office at an ...
5 Star Review
Apr 22,2017
By: 'Danielle'
Apr 22,2017
Branch: Worthing, 33 South Street
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: BN15
Branch: Worthing, 33 South Street
Sales (as a Buyer)
Postcode: BN15
0people found this helpful
I can't thank Sammy at King & Chasemore Worthing enough for everything she did for us. From the moment we put an offer in on our property to the day we completed she was an absolute star. Sammy was easy to contact, kept us updated ... read full review
UNPROFESSIONAL SERVICE AND INCORRECT ADVICE provided by Elia Magar, Letting Agent Negotiator at King & Chasemore Brighton Branch- 52 Nolfork Square. We have applied for renting a property at 67 Kingsmere in Preston Park through this Letting Agent. Before paying the holding deposit, we have asked the ... read full review
Comment on agent fees
EXTREMELY HIGH AGENT'S FEES!!!!, KING & CHASEMORE ONE OF THE ESTATE AGENTS WITH MORE EXPENSIVE FEES IN THE MARKET.
DO NOT RENT from these people our property is full of damp and mould which they knew about but just painted over it , we are the 3rd family to move out in 2 years because of this and we actually asked before we decided to rent ... read full review
Branch: Horsham, 13 Carfax
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: Rh13
Branch: Horsham, 13 Carfax
Lettings (as a Tenant)
Postcode: Rh13
5people found this helpful
Appalling letting service from start to finish which included lying say the landlord required tenants at an earlier date when in fact the landlord did not and was happy to wait, the estate agents set up utility bills in tenants name with Spark energy without ... read full review
Branch: Horsham, Richmond House, 13 Carfax
Services: Sales (as a Buyer)
Sold price: £245000 Would you recommend?: Yes
Postcode: RH12
Branch: Horsham, Richmond House, 13 Carfax
Sales (as a Buyer)
Sold price: £245000 Postcode: RH12
0people found this helpful
Cherelle and the rest of the team in branch were amazing throughout. The day we first viewed the property Cherelle was very knowledgable and could answer all our questions. She was in constant contact throughout the process and always quick to reply to our questions. ... read full review
DO NOT LET YOUR PROPERTY THROUGH KING AND CHASEMORE!! I CAN'T SHOUT IT LOUDLY ENOUGH!
One star as can't leave no stars - really these agents deserve NO STARS
They will cause you nothing but heartache and loss of money. The staff are complete incompetents ... read full review
Comment on agent fees
Don't give them any of your money! Find another agent - probably a smaller one. One that doesn't lie to you, call out contractors that you haven't asked for and then expect you to pay their exorbitant fees without any consultation… I could go on for hours. Don't go there - take it from someone who has had to deal with a shedload of Sh1t for the last 6 months!!
Branch: Worthing, 33 South Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: Bn11
Branch: Worthing, 33 South Street
Sales (as a Vendor)
Postcode: Bn11
0people found this helpful
recently completed on my property sale with King and Chasemore Worthing which has been going on for several months now and was kept updated through out the whole process by Mark and Sammi. Always friendly, genuine advice and really listened to me and what I ... read full review
What a fantastic team right the way from beginning to end they we're all fantastic very professional .
They were a pleasure nothing was too much trouble... read full review
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: Bn2
Lettings (as a Landlord)
Postcode: Bn2
1people found this helpful
I would advise anyone thinking of renting through this agent NOT TO. I am the landlord and paying for Their full management package of my home, which is not worth it. I have been caused stress through their lack of communication and lies. I still ... read full review
Comment on agent fees
That's not in dispute. Whatever I pay them they do not deserve it.
I should have managed it myself.
Branch: Horsham, Richmond House, 13 Carfax
Services: Sales (as a Vendor)
Sold price: £382500 Would you recommend?: Yes
Postcode: Rh12
Branch: Horsham, Richmond House, 13 Carfax
Sales (as a Vendor)
Sold price: £382500 Postcode: Rh12
0people found this helpful
Right from initial consultation with Daniel, we felt confident that we had the right team to sell our property. Although we didn't buy through King and Chasemore, we felt that we were supported all along the way, through ups and downs.
Communication was excellent and ... read full review
Very bad experience- after agreement to rent property and booked appointment to do the contracts, they gave the flat to someone else without even giving us any notice. We had to call them on the day to verify the appointment and they told us then.... read full review
The whole selling experience went smoothly with the excellent support of the whole team at K & C.
We have especially have had the pleasure of dealing with Cherelle mostly. Cherelle is most certainly an asset to King & Chasemore. She is both pleasant and ... read full review
Branch: Hove, 20 Church Road
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: BN3
Branch: Hove, 20 Church Road
Sales (Prospective customer)
Postcode: BN3
3people found this helpful
Dreadful ! 12 hours after signing up with them I changed my mind as I felt they had been too pushy, and over valued my property, but having already paid a deposit for some legal fees I requested my money back. However after numerous emails , and visits ... read full review
Cailey is really professional and helpful. The all move was so smooth and every question we had an answer was quick. She is really good in her job.... read full review
Branch: Brighton, 43 High Street
Services: Sales (as a Vendor)
Sold price: £500 Would you recommend?: Yes
Postcode: BN2
Branch: Brighton, 43 High Street
Sales (as a Vendor)
Sold price: £500 Postcode: BN2
1people found this helpful
David (Branch Manager) at King & Chasmore kept in contact with me for a few years, each January would make a courtesy call to check my moving status. This year (2016) when David call I was actually on my way back from attending a viewing (some ... read full review
Branch: Horsham, 13 Carfax
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: RH12
Branch: Horsham, 13 Carfax
Lettings (as a Landlord)
Postcode: RH12
0people found this helpful
Cailey Howard has been very helpful in advising on the rental pricing and finding the right tenants.
She has kept us informed at all times and taken our requirements
on board.
Helene Guignol has also been very helpful showing tenants the
properties, keeping us informed ... read full review
Branch: Horsham, 13 Carfax
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: RH12
Branch: Horsham, 13 Carfax
Lettings (as a Tenant)
Postcode: RH12
0people found this helpful
From the first moment we met Helene she went out of her way to be helpful and accommodating. She showed us two properties the first of which we decided to rent and from that moment nothing was too much trouble for her. She answered our ... read full review
Best Estate Agent in Storrington 
Best Estate Agent in Storrington 
Best Estate Agent in Horsham 
