“Awful...”
1 Star Review
Jun 06,2019
By:
'Graham Ross'
Jun 06,2019
Branch: Worthing, 33 South Street
Services: Sales (as a Buyer)
Sold price: £185000
Would you recommend?: No
Postcode: Bn11
Branch: Worthing, 33 South Street
Sales (as a Buyer)
Sold price: £185000
Postcode: Bn11
0
people found
this helpful
We have trying to buy a property from King and chasemore for over a month. Since the beginning the service and quality received from them has been awful. Despite being allocated a sales person for the after offer side of the sale, they have been ...
read full review
Comment on agent fees
No idea as I'm buying not selling
0
people found
this helpful
Was this helpful?
Yes
“Positive all Round - Renting through King and Chasemore...”
5 Star Review
May 23,2019
By:
'S Lownds'
May 23,2019
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: BN13
Lettings (as a Tenant)
Postcode: BN13
0
people found
this helpful
My partner and I started looking around for a flat to rent together and came across one which was perfect. I have to say, despite the fact they may charge a little extra, the service they provided was the best i've had.
They were very ...
read full review
Comment on agent fees
Agency fees were expensive but to be honest, most agencies are, and the fact they have provided me with excellent service and actually felt like I was communicating with human beings was worth it.
0
people found
this helpful
Was this helpful?
Yes
“I would not touch them with a barge pole, appalling !...”
1 Star Review
Apr 19,2019
By:
'Kamar'
Apr 19,2019
Branch: Worthing, 33 South Street
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: BN13
Branch: Worthing, 33 South Street
Lettings (as a Landlord)
Postcode: BN13
0
people found
this helpful
From start to finish, pure disappointment and frustration.
- 4 days to get the house online. I asked for Thursday, the house was released Friday after 4pm
- Pictures were very amateur and didn't bring the best of my house. I am an amateur photographer and ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Such a horrible experiment...”
1 Star Review
Apr 18,2019
By:
'Salem'
Apr 18,2019
Branch: Hove, 20 Church Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: BN3
Branch: Hove, 20 Church Road
Lettings (as a Tenant)
Postcode: BN3
0
people found
this helpful
Firstly, on signing the contract and being give the keys, at the beginning when we received the flat, it was dirty and dusty because of the flooring extension in the building and the kitchen floor was totally uneven, dips in places when you walk on ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Never again...”
1 Star Review
Mar 12,2019
By:
'Jade'
Mar 12,2019
Branch: Bognor Regis, 18 Station Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: Po21
Branch: Bognor Regis, 18 Station Road
Lettings (as a Tenant)
Postcode: Po21
0
people found
this helpful
Me and my partner went to view a flat in Pagham, we were very excited and it was perfect as it was a zero deposit scheme and no admin fee's. On the flat viewing we spoke to a guy called Matthew. We told him that ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Excellent Service...”
4 Star Review
Jan 23,2019
By:
'Louise'
Jan 23,2019
Branch: Storrington, 30 High Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: rh20
Branch: Storrington, 30 High Street
Sales (as a Vendor)
Postcode: rh20
2
people found
this helpful
We tried a well known online Estate Agent, and after six months had a couple of extremely low offers and very few viewings. So we decided to use a local Agent and chose King and Chasemore. Robert put together an excellent package for us and ...
read full review
Comment on agent fees
Good. Very reasonable
2
people found
this helpful
Was this helpful?
Yes
“Totally brilliant service...”
5 Star Review
Dec 13,2018
By:
'Jane Hayward'
Dec 13,2018
Branch: Midhurst, West Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: GU29
Branch: Midhurst, West Street
Sales (as a Vendor)
Postcode: GU29
0
people found
this helpful
Why did I choose King and Chasemore? Because the whole team - Stephen, Nathan and Matt all go that extra mile. Their business is not just about buying and selling houses it's also about the people involved in all their many negotiations.They cared about ...
read full review
Comment on agent fees
Very competitive fee.
0
people found
this helpful
Was this helpful?
Yes
“Delighted By Service...”
5 Star Review
Aug 11,2018
By:
'Andy Armstrong'
Aug 11,2018
Branch: Horley, 27 High Street
Services: Sales (as a Vendor)
Sold price: £410000
Would you recommend?: Yes
Postcode: RH6
Branch: Horley, 27 High Street
Sales (as a Vendor)
Sold price: £410000
Postcode: RH6
0
people found
this helpful
We are delighted by the service we have received from King & Chasemore.
We viewed a property through the Storrington office and Robert Kelly the branch manager there put us in touch with Bruno Sandilands the manager of the Horley office.
We had instructed Tepilo to ...
read full review
Comment on agent fees
We were going to use an online agent because of the high street fees but we were so glad we used King & Chasemore because they were able to steady the ship when we had our property down valued by the surveyor.
0
people found
this helpful
Was this helpful?
Yes
“Excellent customer service!...”
5 Star Review
May 08,2018
By:
'Alan Springford'
May 08,2018
Branch: Horley, 27 High Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: RH1
Branch: Horley, 27 High Street
Sales (as a Vendor)
Postcode: RH1
1
people found
this helpful
I would like to thank you Bruno for your very valued assistance in bringing this sale to completion.
I have been so impressed with your approachability, professionalism and 'can do' attitude which is very refreshing and obviously achieves great results. I would encourage any potential ...
read full review
Comment on agent fees
Not the cheapest in the area but worth every penny. They see the process through from listing to completion - attention to detail far supersedes other local agents and online competitors.
1
people found
this helpful
Was this helpful?
Yes
“Absolutely hopeless!...”
1 Star Review
Apr 26,2018
By:
'H. Davies'
Apr 26,2018
Branch: Worthing, 33 South Street
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: BN12
Branch: Worthing, 33 South Street
Lettings (as a Landlord)
Postcode: BN12
2
people found
this helpful
A complete cockup of the full management of my flat. They sent me an invoice of an electrical company to be paid direct by me as agreed which I did. They deducted it from my rent as well as the estimate (twice) which they paid ...
read full review
Comment on agent fees
Not justified considering the inexistant service and the problem is still unsolved.
2
people found
this helpful
Was this helpful?
Yes
“Superb customer service...”
5 Star Review
Apr 13,2018
By:
'Excellent service'
Apr 13,2018
Branch: Brighton, 49-50 Lewes Road
Services: Lettings (as a Landlord)
Rent PCM: £1450
Would you recommend?: Yes
Postcode: Bn1
Branch: Brighton, 49-50 Lewes Road
Lettings (as a Landlord)
Rent PCM: £1450
Postcode: Bn1
0
people found
this helpful
I have dealt with both Wes and Sam over the last two years the service has always been extremely good they are both very professional easy to deal with and above all always look after my properties and I. Needless to say as my portfolio ...
read full review
Comment on agent fees
Standard fees
0
people found
this helpful
Was this helpful?
Yes
“We received an excellent service from K&C. They pitched ......”
5 Star Review
Nov 09,2017
By:
'Karen & Glenn'
Nov 09,2017
Branch: Bognor Regis, 18 Station Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: PO21
Branch: Bognor Regis, 18 Station Road
Sales (as a Vendor)
Postcode: PO21
0
people found
this helpful
We received an excellent service from K&C. They pitched our flat really well and lived up to the prediction that they would sell it within a week. They also offered the most competitive rate amongst all the local agents we invited to look at ...
read full review
Comment on agent fees
Excellent.
0
people found
this helpful
Was this helpful?
Yes
“Terrible customer service. Impossible to contact the agent that rented ......”
1 Star Review
Sep 21,2017
By:
'Lei'
Sep 21,2017
Branch: Brighton, 49-50 Lewes Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: BN2
Branch: Brighton, 49-50 Lewes Road
Lettings (as a Tenant)
Postcode: BN2
5
people found
this helpful
Terrible customer service. Impossible to contact the agent that rented the house to us after signing the contract, no answer to emails and no solution to even some (quite dangerous) problems with the house.
If you are looking to rent a house I suggest you ...
read full review
Comment on agent fees
Way too expensive for the little work they put into things
5
people found
this helpful
Was this helpful?
Yes
“Great service and a very smooth hands on experience. Very ......”
5 Star Review
Aug 24,2017
By:
'David'
Aug 24,2017
Branch: Horsham, Richmond House, 13 Carfax
Services: Sales (as a Vendor)
Sold price: £660000
Would you recommend?: Yes
Postcode: RH13
Branch: Horsham, Richmond House, 13 Carfax
Sales (as a Vendor)
Sold price: £660000
Postcode: RH13
0
people found
this helpful
Great service and a very smooth hands on experience. Very rapid reply's to all communications. Definitely recommend!!! House sold in days!!...
read full review
Comment on agent fees
competitive fees
0
people found
this helpful
Was this helpful?
Yes
“We were involved with King and Chasemore indirectly as the ......”
4 Star Review
Aug 16,2017
By:
'Craig and Karen'
Aug 16,2017
Branch: Storrington, 30 High Street
Services: Sales (as a Buyer)
Sold price: £605000
Would you recommend?: Yes
Postcode: RH20
Branch: Storrington, 30 High Street
Sales (as a Buyer)
Sold price: £605000
Postcode: RH20
0
people found
this helpful
We were involved with King and Chasemore indirectly as the property we were buying was being marketed by them. We were very happy with the team there and they were always very polite and nothing was too much. They were very professional and always answered ...
read full review
Comment on agent fees
cannot comment on fees
0
people found
this helpful
Was this helpful?
Yes
“We recently completed on a very difficult sale and purchase ......”
5 Star Review
Jul 12,2017
By:
'Verity'
Jul 12,2017
Branch: Worthing, 33 South Street
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: RH6
Branch: Worthing, 33 South Street
Sales (as a Buyer)
Postcode: RH6
0
people found
this helpful
We recently completed on a very difficult sale and purchase with King and Chasemore Horley branch.
Megan has been absolutley amazing throughout the process which has taken in total a year.
She went above and beyond on several occasions and more importantly was always on ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Shocking service. Wouldn't know the word customer service if it ......”
1 Star Review
Jul 03,2017
By:
'Paul w'
Jul 03,2017
Branch: Hove, 20 Church Road
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: Bn3
Branch: Hove, 20 Church Road
Sales (Prospective customer)
Postcode: Bn3
4
people found
this helpful
Shocking service. Wouldn't know the word customer service if it slapped him in the face.
Don't expect any response. Gave notice last week and still waiting for property to be taken offline.
Over promised and just never even delivered let alone under delivered...
read full review
4
people found
this helpful
Was this helpful?
Yes
“I found Cailey, professional and very organised, also very helpful ......”
5 Star Review
Jun 21,2017
By:
'Dean'
Jun 21,2017
Branch: Horsham, 13 Carfax
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: RH12
Branch: Horsham, 13 Carfax
Lettings (as a Landlord)
Postcode: RH12
0
people found
this helpful
I found Cailey, professional and very organised, also very helpful and friendly, whilst ensuring my particular requirements and requests where met regarding the profile of the client.
Cailey worked extremely hard to ensure my apartment was rented within a 7 day turnaround also ensuring all key ...
read full review
Comment on agent fees
The agent fees are acceptable and inline with key competitors.
0
people found
this helpful
Was this helpful?
Yes
“If I could give 0 stars I would. I had my ......”
1 Star Review
Apr 25,2017
By:
'Bex'
Apr 25,2017
Branch: Horley, 27 High Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: RH6
Branch: Horley, 27 High Street
Sales (Prospective customer)
Postcode: RH6
4
people found
this helpful
If I could give 0 stars I would. I had my time & money wasted by a vendor who will not sell, I was the 3rd buyer to have been in this situation. I've now pulled out and they've put it back on the market again. The ...
read full review
4
people found
this helpful
Was this helpful?
Yes
“I can't thank Sammy at King & Chasemore Worthing enough for ......”
5 Star Review
Apr 22,2017
By:
'Danielle'
Apr 22,2017
Branch: Worthing, 33 South Street
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: BN15
Branch: Worthing, 33 South Street
Sales (as a Buyer)
Postcode: BN15
0
people found
this helpful
I can't thank Sammy at King & Chasemore Worthing enough for everything she did for us. From the moment we put an offer in on our property to the day we completed she was an absolute star. Sammy was easy to contact, kept us updated non ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“UNPROFESSIONAL SERVICE AND INCORRECT ADVICE provided by Elia Magar, Letting ......”
1 Star Review
Apr 16,2017
By:
'Nathalia Suarez'
Apr 16,2017
Branch: Brighton, 52 Norfolk Square
Services: Lettings (as a Tenant)
Rent PCM: £1000
Would you recommend?: No
Postcode: BN1
Branch: Brighton, 52 Norfolk Square
Lettings (as a Tenant)
Rent PCM: £1000
Postcode: BN1
3
people found
this helpful
UNPROFESSIONAL SERVICE AND INCORRECT ADVICE provided by Elia Magar, Letting Agent Negotiator at King & Chasemore Brighton Branch- 52 Nolfork Square. We have applied for renting a property at 67 Kingsmere in Preston Park through this Letting Agent. Before paying the holding deposit, we have asked the Letting ...
read full review
Comment on agent fees
EXTREMELY HIGH AGENT'S FEES!!!!, KING & CHASEMORE ONE OF THE ESTATE AGENTS WITH MORE EXPENSIVE FEES IN THE MARKET.
3
people found
this helpful
Was this helpful?
Yes
“DO NOT RENT from these people our property is full ......”
1 Star Review
Mar 21,2017
By:
'Annoyed'
Mar 21,2017
Branch: Brighton, 28 Longridge Avenue
Services: Lettings (as a Tenant)
Rent PCM: £1050
Would you recommend?: No
Postcode: Bn10
Branch: Brighton, 28 Longridge Avenue
Lettings (as a Tenant)
Rent PCM: £1050
Postcode: Bn10
3
people found
this helpful
DO NOT RENT from these people our property is full of damp and mould which they knew about but just painted over it , we are the 3rd family to move out in 2 years because of this and we actually asked before we decided to rent ...
read full review
Comment on agent fees
Bad
3
people found
this helpful
Was this helpful?
Yes
“Appalling letting service from start to finish which included lying ......”
1 Star Review
Jan 09,2017
By:
'Sloth'
Jan 09,2017
Branch: Horsham, 13 Carfax
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: Rh13
Branch: Horsham, 13 Carfax
Lettings (as a Tenant)
Postcode: Rh13
7
people found
this helpful
Appalling letting service from start to finish which included lying say the landlord required tenants at an earlier date when in fact the landlord did not and was happy to wait, the estate agents set up utility bills in tenants name with Spark energy without ...
read full review
Comment on agent fees
Neither good or bad,
7
people found
this helpful
Was this helpful?
Yes
“Cherelle and the rest of the team in branch were ......”
5 Star Review
Dec 13,2016
By:
'GG'
Dec 13,2016
Branch: Horsham, Richmond House, 13 Carfax
Services: Sales (as a Buyer)
Sold price: £245000
Would you recommend?: Yes
Postcode: RH12
Branch: Horsham, Richmond House, 13 Carfax
Sales (as a Buyer)
Sold price: £245000
Postcode: RH12
0
people found
this helpful
Cherelle and the rest of the team in branch were amazing throughout. The day we first viewed the property Cherelle was very knowledgable and could answer all our questions. She was in constant contact throughout the process and always quick to reply to our questions. ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“DO NOT LET YOUR PROPERTY THROUGH KING AND CHASEMORE!! I ......”
1 Star Review
Dec 09,2016
By:
'Conned_and_OutofPOcket_'
Dec 09,2016
Branch: Brighton, 28 Longridge Avenue
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: BN1
Branch: Brighton, 28 Longridge Avenue
Lettings (as a Landlord)
Postcode: BN1
7
people found
this helpful
DO NOT LET YOUR PROPERTY THROUGH KING AND CHASEMORE!! I CAN'T SHOUT IT LOUDLY ENOUGH!
One star as can't leave no stars - really these agents deserve NO STARS
They will cause you nothing but heartache and loss of money. The staff are complete incompetents ...
read full review
Comment on agent fees
Don't give them any of your money! Find another agent - probably a smaller one. One that doesn't lie to you, call out contractors that you haven't asked for and then expect you to pay their exorbitant fees without any consultation… I could go on for hours. Don't go there - take it from someone who has had to deal with a shedload of Sh1t for the last 6 months!!
7
people found
this helpful
Was this helpful?
Yes
“recently completed on my property sale with King and Chasemore ......”
5 Star Review
Dec 05,2016
By:
'Seller'
Dec 05,2016
Branch: Worthing, 33 South Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: Bn11
Branch: Worthing, 33 South Street
Sales (as a Vendor)
Postcode: Bn11
0
people found
this helpful
recently completed on my property sale with King and Chasemore Worthing which has been going on for several months now and was kept updated through out the whole process by Mark and Sammi. Always friendly, genuine advice and really listened to me and what I ...
read full review
Comment on agent fees
Reasonable
0
people found
this helpful
Was this helpful?
Yes
“What a fantastic team right the way from beginning to ......”
5 Star Review
Dec 01,2016
By:
'sue dumbrill'
Dec 01,2016
Branch: Horsham, Richmond House, 13 Carfax
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: RH14
Branch: Horsham, Richmond House, 13 Carfax
Sales (as a Vendor)
Postcode: RH14
0
people found
this helpful
What a fantastic team right the way from beginning to end they we're all fantastic very professional .
They were a pleasure nothing was too much trouble...
read full review
0
people found
this helpful
Was this helpful?
Yes
“I would advise anyone thinking of renting through this agent ......”
1 Star Review
Oct 30,2016
By:
'Jane wallis'
Oct 30,2016
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: Bn2
Lettings (as a Landlord)
Postcode: Bn2
2
people found
this helpful
I would advise anyone thinking of renting through this agent NOT TO. I am the landlord and paying for Their full management package of my home, which is not worth it. I have been caused stress through their lack of communication and lies. I still ...
read full review
Comment on agent fees
That's not in dispute. Whatever I pay them they do not deserve it.
I should have managed it myself.
2
people found
this helpful
Was this helpful?
Yes
“Right from initial consultation with Daniel, we felt confident that ......”
5 Star Review
Oct 05,2016
By:
'David Saxby'
Oct 05,2016
Branch: Horsham, Richmond House, 13 Carfax
Services: Sales (as a Vendor)
Sold price: £382500
Would you recommend?: Yes
Postcode: Rh12
Branch: Horsham, Richmond House, 13 Carfax
Sales (as a Vendor)
Sold price: £382500
Postcode: Rh12
0
people found
this helpful
Right from initial consultation with Daniel, we felt confident that we had the right team to sell our property. Although we didn't buy through King and Chasemore, we felt that we were supported all along the way, through ups and downs.
Communication was excellent and ...
read full review
Comment on agent fees
Acceptable in line with others
0
people found
this helpful
Was this helpful?
Yes
“Very bad experience- after agreement to rent property and booked ......”
1 Star Review
Oct 03,2016
By:
'Auditor'
Oct 03,2016
Branch: Brighton, 49-50 Lewes Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: BN1
Branch: Brighton, 49-50 Lewes Road
Lettings (as a Tenant)
Postcode: BN1
3
people found
this helpful
Very bad experience- after agreement to rent property and booked appointment to do the contracts, they gave the flat to someone else without even giving us any notice. We had to call them on the day to verify the appointment and they told us then....
read full review
Comment on agent fees
BAD
3
people found
this helpful
Was this helpful?
Yes
Best Estate Agent in Storrington 
Best Estate Agent in Horsham 
