We pride ourselves in presentation and professionalism and to this end, it is our aim to provide our customers with the highest levels of service and commitment.
King & Chasemore

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Properties for Sale
Properties to Rent

“ Excellent customer service!... ”

May 08,2018
Minithumbup
By: 'Alan Springford'
May 08,2018
1 people found
this helpful
I would like to thank you Bruno for your very valued assistance in bringing this sale to completion. I have been so impressed with your approachability, professionalism and 'can do' attitude which is very refreshing and obviously achieves great results. I would encourage any potential ...
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Comment on agent fees
Not the cheapest in the area but worth every penny. They see the process through from listing to completion - attention to detail far supersedes other local agents and online competitors.
Was this helpful? Yes

“ Absolutely hopeless!... ”

Apr 26,2018
Minithumbdown
By: 'H. Davies'
Apr 26,2018
1 people found
this helpful
A complete cockup of the full management of my flat. They sent me an invoice of an electrical company to be paid direct by me as agreed which I did. They deducted it from my rent as well as the estimate (twice) which they paid ...
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Comment on agent fees
Not justified considering the inexistant service and the problem is still unsolved.
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“ Superb customer service... ”

Apr 13,2018
Minithumbup
By: 'Excellent service'
Apr 13,2018
0 people found
this helpful
I have dealt with both Wes and Sam over the last two years the service has always been extremely good they are both very professional easy to deal with and above all always look after my properties and I. Needless to say as my portfolio ...
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Comment on agent fees
Standard fees
Was this helpful? Yes
Nov 09,2017
Minithumbup
By: 'Karen & Glenn'
Nov 09,2017
0 people found
this helpful
We received an excellent service from K&C. They pitched our flat really well and lived up to the prediction that they would sell it within a week. They also offered the most competitive rate amongst all the local agents we invited to look ...
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Comment on agent fees
Excellent.
Was this helpful? Yes
Sep 21,2017
Minithumbdown
By: 'Lei'
Sep 21,2017
3 people found
this helpful
Terrible customer service. Impossible to contact the agent that rented the house to us after signing the contract, no answer to emails and no solution to even some (quite dangerous) problems with the house. If you are looking to rent a house I suggest you ...
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Comment on agent fees
Way too expensive for the little work they put into things
Was this helpful? Yes
Aug 24,2017
Minithumbup
By: 'David'
Aug 24,2017
0 people found
this helpful
Great service and a very smooth hands on experience. Very rapid reply's to all communications. Definitely recommend!!! House sold in days!!...
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Comment on agent fees
competitive fees
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Aug 16,2017
Minithumbup
By: 'Craig and Karen'
Aug 16,2017
0 people found
this helpful
We were involved with King and Chasemore indirectly as the property we were buying was being marketed by them. We were very happy with the team there and they were always very polite and nothing was too much. They were very professional and always answered ...
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Comment on agent fees
cannot comment on fees
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Jul 12,2017
Minithumbup
By: 'Verity'
Jul 12,2017
0 people found
this helpful
We recently completed on a very difficult sale and purchase with King and Chasemore Horley branch. Megan has been absolutley amazing throughout the process which has taken in total a year. She went above and beyond on several occasions and more importantly was always on ...
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Was this helpful? Yes
Jul 03,2017
Minithumbdown
By: 'Paul w'
Jul 03,2017
4 people found
this helpful
Shocking service. Wouldn't know the word customer service if it slapped him in the face. Don't expect any response. Gave notice last week and still waiting for property to be taken offline. Over promised and just never even delivered let alone under delivered...
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Jun 21,2017
Minithumbup
By: 'Dean'
Jun 21,2017
0 people found
this helpful
I found Cailey, professional and very organised, also very helpful and friendly, whilst ensuring my particular requirements and requests where met regarding the profile of the client. Cailey worked extremely hard to ensure my apartment was rented within a 7 day turnaround also ensuring all key ...
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Comment on agent fees
The agent fees are acceptable and inline with key competitors.
Was this helpful? Yes
Apr 25,2017
Minithumbdown
By: 'Bex'
Apr 25,2017
2 people found
this helpful
If I could give 0 stars I would. I had my time & money wasted by a vendor who will not sell, I was the 3rd buyer to have been in this situation. I've now pulled out and they've put it back on the market again. ...
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By: Bruno Sandilands
May 08, 2018
View all comments (1)
Dear Bex, Thank you for taking the time to review King & Chasemore Horley. I am so sorry to read of your previous experience with King & Chasemore Horley. I have taken over the day to day running of the branch in January 2018 and pride myself in customer service and being straight forward, honest and reliable. I can't speak for my previous colleagues and I can't speak on behalf of the seller either all I can do is apologise to you and say that you are welcome to pop into the office at an ...
Apr 22,2017
Minithumbup
By: 'Danielle'
Apr 22,2017
0 people found
this helpful
I can't thank Sammy at King & Chasemore Worthing enough for everything she did for us. From the moment we put an offer in on our property to the day we completed she was an absolute star. Sammy was easy to contact, kept us updated ...
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Apr 16,2017
Minithumbdown
By: 'Nathalia Suarez'
Apr 16,2017
2 people found
this helpful
UNPROFESSIONAL SERVICE AND INCORRECT ADVICE provided by Elia Magar, Letting Agent Negotiator at King & Chasemore Brighton Branch- 52 Nolfork Square. We have applied for renting a property at 67 Kingsmere in Preston Park through this Letting Agent. Before paying the holding deposit, we have asked the ...
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Comment on agent fees
EXTREMELY HIGH AGENT'S FEES!!!!, KING & CHASEMORE ONE OF THE ESTATE AGENTS WITH MORE EXPENSIVE FEES IN THE MARKET.
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Mar 21,2017
Minithumbdown
By: 'Annoyed'
Mar 21,2017
2 people found
this helpful
DO NOT RENT from these people our property is full of damp and mould which they knew about but just painted over it , we are the 3rd family to move out in 2 years because of this and we actually asked before we decided to rent ...
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Comment on agent fees
Bad
Was this helpful? Yes
Jan 09,2017
Minithumbdown
By: 'Sloth'
Jan 09,2017
5 people found
this helpful
Appalling letting service from start to finish which included lying say the landlord required tenants at an earlier date when in fact the landlord did not and was happy to wait, the estate agents set up utility bills in tenants name with Spark energy without ...
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Comment on agent fees
Neither good or bad,
Was this helpful? Yes
Dec 13,2016
Minithumbup
By: 'GG'
Dec 13,2016
0 people found
this helpful
Cherelle and the rest of the team in branch were amazing throughout. The day we first viewed the property Cherelle was very knowledgable and could answer all our questions. She was in constant contact throughout the process and always quick to reply to our questions. ...
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Was this helpful? Yes
Dec 09,2016
Minithumbdown
By: 'Conned_and_OutofPOcket_'
Dec 09,2016
5 people found
this helpful
DO NOT LET YOUR PROPERTY THROUGH KING AND CHASEMORE!! I CAN'T SHOUT IT LOUDLY ENOUGH! One star as can't leave no stars - really these agents deserve NO STARS They will cause you nothing but heartache and loss of money. The staff are complete incompetents ...
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Comment on agent fees
Don't give them any of your money! Find another agent - probably a smaller one. One that doesn't lie to you, call out contractors that you haven't asked for and then expect you to pay their exorbitant fees without any consultationÒ€¦ I could go on for hours. Don't go there - take it from someone who has had to deal with a shedload of Sh1t for the last 6 months!!
Was this helpful? Yes
Dec 05,2016
Minithumbup
By: 'Seller'
Dec 05,2016
0 people found
this helpful
recently completed on my property sale with King and Chasemore Worthing which has been going on for several months now and was kept updated through out the whole process by Mark and Sammi. Always friendly, genuine advice and really listened to me and what I ...
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Comment on agent fees
Reasonable
Was this helpful? Yes
Dec 01,2016
Minithumbup
By: 'sue dumbrill'
Dec 01,2016
0 people found
this helpful
What a fantastic team right the way from beginning to end they we're all fantastic very professional . They were a pleasure nothing was too much trouble...
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Was this helpful? Yes
Oct 30,2016
Minithumbdown
By: 'Jane wallis'
Oct 30,2016
1 people found
this helpful
I would advise anyone thinking of renting through this agent NOT TO. I am the landlord and paying for Their full management package of my home, which is not worth it. I have been caused stress through their lack of communication and lies. I still ...
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Comment on agent fees
That's not in dispute. Whatever I pay them they do not deserve it. I should have managed it myself.
Was this helpful? Yes
Oct 05,2016
Minithumbup
By: 'David Saxby'
Oct 05,2016
0 people found
this helpful
Right from initial consultation with Daniel, we felt confident that we had the right team to sell our property. Although we didn't buy through King and Chasemore, we felt that we were supported all along the way, through ups and downs. Communication was excellent and ...
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Comment on agent fees
Acceptable in line with others
Was this helpful? Yes
Oct 03,2016
Minithumbdown
By: 'Auditor'
Oct 03,2016
2 people found
this helpful
Very bad experience- after agreement to rent property and booked appointment to do the contracts, they gave the flat to someone else without even giving us any notice. We had to call them on the day to verify the appointment and they told us then....
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Comment on agent fees
BAD
Was this helpful? Yes
Sep 20,2016
Minithumbup
By: 'Peter & Margaret Dawson'
Sep 20,2016
0 people found
this helpful
The whole selling experience went smoothly with the excellent support of the whole team at K & C. We have especially have had the pleasure of dealing with Cherelle mostly. Cherelle is most certainly an asset to King & Chasemore. She is both pleasant and ...
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Comment on agent fees
Good
Was this helpful? Yes
Aug 26,2016
Minithumbdown
By: 'Dean'
Aug 26,2016
3 people found
this helpful
Dreadful ! 12 hours after signing up with them I changed my mind as I felt they had been too pushy, and over valued my property, but having already paid a deposit for some legal fees I requested my money back. However after numerous emails , and visits ...
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Comment on agent fees
BAD, wanted 1.5% commission
Was this helpful? Yes
Aug 08,2016
Minithumbup
By: 'First Time Buyer'
Aug 08,2016
0 people found
this helpful
Very helpful service, kept us up to date regularly, as first time buyers made a very stressful time as stress free as possible....
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May 17,2016
Minithumbup
By: '"Angelo"'
May 17,2016
0 people found
this helpful
Cailey is really professional and helpful. The all move was so smooth and every question we had an answer was quick. She is really good in her job....
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Comment on agent fees
Everything was really good.
Was this helpful? Yes
May 13,2016
Minithumbup
By: 'Mike'
May 13,2016
1 people found
this helpful
David (Branch Manager) at King & Chasmore kept in contact with me for a few years, each January would make a courtesy call to check my moving status. This year (2016) when David call I was actually on my way back from attending a viewing (some ...
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Comment on agent fees
Good
Was this helpful? Yes
May 05,2016
Minithumbup
By: 'Norman and Yvette Kilbey'
May 05,2016
0 people found
this helpful
Cailey Howard has been very helpful in advising on the rental pricing and finding the right tenants. She has kept us informed at all times and taken our requirements on board. Helene Guignol has also been very helpful showing tenants the properties, keeping us informed ...
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Comment on agent fees
Average for the area
Was this helpful? Yes
Apr 28,2016
Minithumbup
By: 'Marcsum'
Apr 28,2016
0 people found
this helpful
From the first moment we met Helene she went out of her way to be helpful and accommodating. She showed us two properties the first of which we decided to rent and from that moment nothing was too much trouble for her. She answered our ...
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Comment on agent fees
Rasonable
Was this helpful? Yes
Apr 20,2016
Minithumbup
By: 'Jack'
Apr 20,2016
0 people found
this helpful
Georgina arranged the viewing for us at very short notice and was timely to the appointment. She has a lovely honest manner about her and we found her very friendly and happy to help with anything. We really wanted the house so between her and ...
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Comment on agent fees
Didn't pay any as we were buying
Was this helpful? Yes

ARLA TPOS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
8 5 3 13 34 3 15 2 1 21

Agent Fees

No fees set.
Last updated at 11:57 AM 22/10/2015 by Daniel Ranson

Complaints Procedure

No procedure set.
Last updated at 11:57 AM 22/10/2015 by Daniel Ranson

Firm Widgets

My widgets

Branch
18 Station Road, Bognor Regis PO21 1QE
(3)
Branch
232A Chichester Road, Bognor Regis PO21 5BA
(0)
Branch
79 Felpham Road, Bognor Regis PO22 7PF
(1)
show all branches (31)
Branch
52 Norfolk Square, Brighton BN1 2PA
(3)
Branch
201 Preston Road, Brighton BN1 6SA
(4)
Branch
49-50 Lewes Road, Brighton BN2 3HW
(5)
Branch
57 North Street, Chichester PO19 1NB
(0)
Branch
35 Cornfield Road, Eastbourne BN21 4QG
(1)
Branch
13 Carfax, Horsham RH12 1AQ
(12)
Branch
20 Church Road, Hove BN3 2FN
(14)
Branch
10 South Street, Lancing BN15 8AG
(1)
Branch
6 Surrey Street, Littlehampton BN17 5BG
(2)
Branch
West Street, Midhurst GU29 9NQ
(6)
Branch
29 High Street, Steyning BN44 3YE
(0)
Branch
33 South Street, Worthing BN11 3AW
(5)
Station Road Branch
The Estate Office, Crawley Down West Suss
(0)
Branch
45 High Street, Crawley RH10 1BQ
(2)
Chichester
57 North Street, Chichester PO19 1NB
(2)
Goring-by-Sea Branch
329 Goring Road, Worthing BN12 4NX
(1)
Horley
27 High Street, Horley RH6 7BH
(2)
Horsham
Richmond House, 13 Carfax, Horsham RH12 1AQ
(13)
Kemp Town Branch
6 St. Georges Road, Brighton BN2 1EB
(4)
Littlehampton
6 Surrey Street, Littlehampton BN17 5BG
(1)
Office 18
2-3 Churchill Court 112 The Street Rustington, Littlehampton BN16 3DU
(0)
Office 3
34 Church Road, Burgess Hill RH15 9AE
(0)
Office 6
The Estate Office Station Road Crawley Down West, Crawley RH10 4TE
(0)
Office 7
The Old Courthouse 275 High Street, Dorking RH4 1YB
(0)
office-23
2022 Gloucester Place, Brighton BN1 4AA
(0)
Rottingdean Branch
43 High Street, Brighton BN2 7HE
(2)
Saltdean
28 Longridge Avenue, Brighton BN2 8LJ
(2)
Storrington Branch
30 High Street, Storrington RH20 4DU
(14)


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