King & Chasemore

3.26/5 rating 108 reviews
  • 78% valuation accuracy
  • 59% recommend
  • 77% fee satisfaction
We pride ourselves in presentation and professionalism and to this end, it is our aim to provide our customers with the highest levels of service and commitment.
King & Chasemore



Properties for Sale
Properties to Rent

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“Excellent Service...”

Jan 23,2019
Minithumbup
By: 'Louise'
Jan 23,2019
1 people found
this helpful
We tried a well known online Estate Agent, and after six months had a couple of extremely low offers and very few viewings. So we decided to use a local Agent and chose King and Chasemore. Robert put together an excellent package for us and ...
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Comment on agent fees
Good. Very reasonable
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“Totally brilliant service...”

Dec 13,2018
Minithumbup
By: 'Jane Hayward'
Dec 13,2018
0 people found
this helpful
Why did I choose King and Chasemore? Because the whole team - Stephen, Nathan and Matt all go that extra mile. Their business is not just about buying and selling houses it's also about the people involved in all their many negotiations.They cared about ...
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Comment on agent fees
Very competitive fee.
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“Delighted By Service...”

Aug 11,2018
Minithumbup
By: 'Andy Armstrong'
Aug 11,2018
0 people found
this helpful
We are delighted by the service we have received from King & Chasemore. We viewed a property through the Storrington office and Robert Kelly the branch manager there put us in touch with Bruno Sandilands the manager of the Horley office. We had instructed Tepilo to ...
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Comment on agent fees
We were going to use an online agent because of the high street fees but we were so glad we used King & Chasemore because they were able to steady the ship when we had our property down valued by the surveyor.
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“Excellent customer service!...”

May 08,2018
Minithumbup
By: 'Alan Springford'
May 08,2018
1 people found
this helpful
I would like to thank you Bruno for your very valued assistance in bringing this sale to completion. I have been so impressed with your approachability, professionalism and 'can do' attitude which is very refreshing and obviously achieves great results. I would encourage any potential ...
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Comment on agent fees
Not the cheapest in the area but worth every penny. They see the process through from listing to completion - attention to detail far supersedes other local agents and online competitors.
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“Absolutely hopeless!...”

Apr 26,2018
Minithumbdown
By: 'H. Davies'
Apr 26,2018
2 people found
this helpful
A complete cockup of the full management of my flat. They sent me an invoice of an electrical company to be paid direct by me as agreed which I did. They deducted it from my rent as well as the estimate (twice) which they paid ...
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Comment on agent fees
Not justified considering the inexistant service and the problem is still unsolved.
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By: Daniel Stephens
Aug 31, 2018
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King and chasemore are a joke and hide charges. The service is poor coming from remnants and landlords experience. The offices are manned by juniors and adds to the extremely poor if not non-existent service. ...

“Superb customer service...”

Apr 13,2018
Minithumbup
By: 'Excellent service'
Apr 13,2018
0 people found
this helpful
I have dealt with both Wes and Sam over the last two years the service has always been extremely good they are both very professional easy to deal with and above all always look after my properties and I. Needless to say as my portfolio ...
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Comment on agent fees
Standard fees
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“We received an excellent service from K&C. They pitched ......”

Nov 09,2017
Minithumbup
By: 'Karen & Glenn'
Nov 09,2017
0 people found
this helpful
We received an excellent service from K&C. They pitched our flat really well and lived up to the prediction that they would sell it within a week. They also offered the most competitive rate amongst all the local agents we invited to look at ...
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Comment on agent fees
Excellent.
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“Terrible customer service. Impossible to contact the agent that rented ......”

Sep 21,2017
Minithumbdown
By: 'Lei'
Sep 21,2017
3 people found
this helpful
Terrible customer service. Impossible to contact the agent that rented the house to us after signing the contract, no answer to emails and no solution to even some (quite dangerous) problems with the house. If you are looking to rent a house I suggest you ...
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Comment on agent fees
Way too expensive for the little work they put into things
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“Great service and a very smooth hands on experience. Very ......”

Aug 24,2017
Minithumbup
By: 'David'
Aug 24,2017
0 people found
this helpful
Great service and a very smooth hands on experience. Very rapid reply's to all communications. Definitely recommend!!! House sold in days!!...
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Comment on agent fees
competitive fees
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“We were involved with King and Chasemore indirectly as the ......”

Aug 16,2017
Minithumbup
By: 'Craig and Karen'
Aug 16,2017
0 people found
this helpful
We were involved with King and Chasemore indirectly as the property we were buying was being marketed by them. We were very happy with the team there and they were always very polite and nothing was too much. They were very professional and always answered ...
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Comment on agent fees
cannot comment on fees
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“We recently completed on a very difficult sale and purchase ......”

Jul 12,2017
Minithumbup
By: 'Verity'
Jul 12,2017
0 people found
this helpful
We recently completed on a very difficult sale and purchase with King and Chasemore Horley branch. Megan has been absolutley amazing throughout the process which has taken in total a year. She went above and beyond on several occasions and more importantly was always on ...
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“Shocking service. Wouldn't know the word customer service if it ......”

Jul 03,2017
Minithumbdown
By: 'Paul w'
Jul 03,2017
4 people found
this helpful
Shocking service. Wouldn't know the word customer service if it slapped him in the face. Don't expect any response. Gave notice last week and still waiting for property to be taken offline. Over promised and just never even delivered let alone under delivered...
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“I found Cailey, professional and very organised, also very helpful ......”

Jun 21,2017
Minithumbup
By: 'Dean'
Jun 21,2017
0 people found
this helpful
I found Cailey, professional and very organised, also very helpful and friendly, whilst ensuring my particular requirements and requests where met regarding the profile of the client. Cailey worked extremely hard to ensure my apartment was rented within a 7 day turnaround also ensuring all key ...
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Comment on agent fees
The agent fees are acceptable and inline with key competitors.
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“If I could give 0 stars I would. I had my ......”

Apr 25,2017
Minithumbdown
By: 'Bex'
Apr 25,2017
4 people found
this helpful
If I could give 0 stars I would. I had my time & money wasted by a vendor who will not sell, I was the 3rd buyer to have been in this situation. I've now pulled out and they've put it back on the market again. The ...
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By: Bruno Sandilands
May 08, 2018
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Dear Bex, Thank you for taking the time to review King & Chasemore Horley. I am so sorry to read of your previous experience with King & Chasemore Horley. I have taken over the day to day running of the branch in January 2018 and pride myself in customer service and being straight forward, honest and reliable. I can't speak for my previous colleagues and I can't speak on behalf of the seller either all I can do is apologise to you and say that you are welcome to pop into the office at an ...

“I can't thank Sammy at King & Chasemore Worthing enough for ......”

Apr 22,2017
Minithumbup
By: 'Danielle'
Apr 22,2017
0 people found
this helpful
I can't thank Sammy at King & Chasemore Worthing enough for everything she did for us. From the moment we put an offer in on our property to the day we completed she was an absolute star. Sammy was easy to contact, kept us updated non ...
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“UNPROFESSIONAL SERVICE AND INCORRECT ADVICE provided by Elia Magar, Letting ......”

Apr 16,2017
Minithumbdown
By: 'Nathalia Suarez'
Apr 16,2017
3 people found
this helpful
UNPROFESSIONAL SERVICE AND INCORRECT ADVICE provided by Elia Magar, Letting Agent Negotiator at King & Chasemore Brighton Branch- 52 Nolfork Square. We have applied for renting a property at 67 Kingsmere in Preston Park through this Letting Agent. Before paying the holding deposit, we have asked the Letting ...
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Comment on agent fees
EXTREMELY HIGH AGENT'S FEES!!!!, KING & CHASEMORE ONE OF THE ESTATE AGENTS WITH MORE EXPENSIVE FEES IN THE MARKET.
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“DO NOT RENT from these people our property is full ......”

Mar 21,2017
Minithumbdown
By: 'Annoyed'
Mar 21,2017
3 people found
this helpful
DO NOT RENT from these people our property is full of damp and mould which they knew about but just painted over it , we are the 3rd family to move out in 2 years because of this and we actually asked before we decided to rent ...
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Comment on agent fees
Bad
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“Appalling letting service from start to finish which included lying ......”

Jan 09,2017
Minithumbdown
By: 'Sloth'
Jan 09,2017
6 people found
this helpful
Appalling letting service from start to finish which included lying say the landlord required tenants at an earlier date when in fact the landlord did not and was happy to wait, the estate agents set up utility bills in tenants name with Spark energy without ...
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Comment on agent fees
Neither good or bad,
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“Cherelle and the rest of the team in branch were ......”

Dec 13,2016
Minithumbup
By: 'GG'
Dec 13,2016
0 people found
this helpful
Cherelle and the rest of the team in branch were amazing throughout. The day we first viewed the property Cherelle was very knowledgable and could answer all our questions. She was in constant contact throughout the process and always quick to reply to our questions. ...
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“DO NOT LET YOUR PROPERTY THROUGH KING AND CHASEMORE!! I ......”

Dec 09,2016
Minithumbdown
By: 'Conned_and_OutofPOcket_'
Dec 09,2016
6 people found
this helpful
DO NOT LET YOUR PROPERTY THROUGH KING AND CHASEMORE!! I CAN'T SHOUT IT LOUDLY ENOUGH! One star as can't leave no stars - really these agents deserve NO STARS They will cause you nothing but heartache and loss of money. The staff are complete incompetents ...
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Comment on agent fees
Don't give them any of your money! Find another agent - probably a smaller one. One that doesn't lie to you, call out contractors that you haven't asked for and then expect you to pay their exorbitant fees without any consultation… I could go on for hours. Don't go there - take it from someone who has had to deal with a shedload of Sh1t for the last 6 months!!
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“recently completed on my property sale with King and Chasemore ......”

Dec 05,2016
Minithumbup
By: 'Seller'
Dec 05,2016
0 people found
this helpful
recently completed on my property sale with King and Chasemore Worthing which has been going on for several months now and was kept updated through out the whole process by Mark and Sammi. Always friendly, genuine advice and really listened to me and what I ...
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Comment on agent fees
Reasonable
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“What a fantastic team right the way from beginning to ......”

Dec 01,2016
Minithumbup
By: 'sue dumbrill'
Dec 01,2016
0 people found
this helpful
What a fantastic team right the way from beginning to end they we're all fantastic very professional . They were a pleasure nothing was too much trouble...
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“I would advise anyone thinking of renting through this agent ......”

Oct 30,2016
Minithumbdown
By: 'Jane wallis'
Oct 30,2016
2 people found
this helpful
I would advise anyone thinking of renting through this agent NOT TO. I am the landlord and paying for Their full management package of my home, which is not worth it. I have been caused stress through their lack of communication and lies. I still ...
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Comment on agent fees
That's not in dispute. Whatever I pay them they do not deserve it. I should have managed it myself.
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“Right from initial consultation with Daniel, we felt confident that ......”

Oct 05,2016
Minithumbup
By: 'David Saxby'
Oct 05,2016
0 people found
this helpful
Right from initial consultation with Daniel, we felt confident that we had the right team to sell our property. Although we didn't buy through King and Chasemore, we felt that we were supported all along the way, through ups and downs. Communication was excellent and ...
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Comment on agent fees
Acceptable in line with others
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“Very bad experience- after agreement to rent property and booked ......”

Oct 03,2016
Minithumbdown
By: 'Auditor'
Oct 03,2016
3 people found
this helpful
Very bad experience- after agreement to rent property and booked appointment to do the contracts, they gave the flat to someone else without even giving us any notice. We had to call them on the day to verify the appointment and they told us then....
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Comment on agent fees
BAD
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“The whole selling experience went smoothly with the excellent support ......”

Sep 20,2016
Minithumbup
By: 'Peter & Margaret Dawson'
Sep 20,2016
0 people found
this helpful
The whole selling experience went smoothly with the excellent support of the whole team at K & C. We have especially have had the pleasure of dealing with Cherelle mostly. Cherelle is most certainly an asset to King & Chasemore. She is both pleasant and professional, and ...
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Comment on agent fees
Good
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“Dreadful ! 12 hours after signing up with them I changed my ......”

Aug 26,2016
Minithumbdown
By: 'Dean'
Aug 26,2016
4 people found
this helpful
Dreadful ! 12 hours after signing up with them I changed my mind as I felt they had been too pushy, and over valued my property, but having already paid a deposit for some legal fees I requested my money back. However after numerous emails , and visits ...
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Comment on agent fees
BAD, wanted 1.5% commission
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“Very helpful service, kept us up to date regularly, as ......”

Aug 08,2016
Minithumbup
By: 'First Time Buyer'
Aug 08,2016
0 people found
this helpful
Very helpful service, kept us up to date regularly, as first time buyers made a very stressful time as stress free as possible....
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“Cailey is really professional and helpful. The all move was ......”

May 17,2016
Minithumbup
By: '"Angelo"'
May 17,2016
0 people found
this helpful
Cailey is really professional and helpful. The all move was so smooth and every question we had an answer was quick. She is really good in her job....
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Comment on agent fees
Everything was really good.
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“David (Branch Manager) at King & Chasmore kept in contact with ......”

May 13,2016
Minithumbup
By: 'Mike'
May 13,2016
1 people found
this helpful
David (Branch Manager) at King & Chasmore kept in contact with me for a few years, each January would make a courtesy call to check my moving status. This year (2016) when David call I was actually on my way back from attending a viewing (some would ...
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Comment on agent fees
Good
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ARLA TPOS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
8 5 3 13 37 3 15 2 1 21

Fees

No fees set.

Complaints Procedure

No procedure set.
Last updated at 11:57 AM 22/10/2015 by Daniel Ranson

Firm rankings


Overall

Estate agents

Letting agents

View All 31 Branches


King & Chasemore - Station Road Branch, Crawley Down, West
Station Road Branch
The Estate Office, Crawley Down West Suss
(0)
King & Chasemore - Bognor Regis, PO21
Bognor Regis
18 Station Road, Bognor Regis PO21 1QE
(3)
King & Chasemore - Bognor Regis, PO21
Bognor Regis
232A Chichester Road, Bognor Regis PO21 5BA
(0)
show all branches (31)
King & Chasemore - Bognor Regis, PO22
Bognor Regis
79 Felpham Road, Bognor Regis PO22 7PF
(1)
King & Chasemore - Brighton, BN1
Brighton
52 Norfolk Square, Brighton BN1 2PA
(3)
King & Chasemore - Brighton, BN1
Brighton
2022 Gloucester Place, Brighton BN1 4AA
(0)
King & Chasemore - Brighton, BN1
Brighton
201 Preston Road, Brighton BN1 6SA
(4)
King & Chasemore - Brighton, BN2
Brighton
49-50 Lewes Road, Brighton BN2 3HW
(5)
King & Chasemore - Burgess Hill, RH15
Burgess Hill
34 Church Road, Burgess Hill RH15 9AE
(0)
King & Chasemore - Chichester, PO19
Chichester
57 North Street, Chichester PO19 1NB
(2)
King & Chasemore - Chichester, PO19
Chichester
57 North Street, Chichester PO19 1NB
(0)
King & Chasemore - Crawley, RH10
Crawley
45 High Street, Crawley RH10 1BQ
(2)
King & Chasemore - Crawley, RH10
Crawley
The Estate Office Station Road Crawley Down West, Crawley RH10 4TE
(0)
King & Chasemore - Dorking, RH4
Dorking
The Old Courthouse 275 High Street, Dorking RH4 1YB
(0)
King & Chasemore - Eastbourne, BN21
Eastbourne
35 Cornfield Road, Eastbourne BN21 4QG
(1)
King & Chasemore - Goring-by-Sea Branch, Worthing, BN12
Goring-by-Sea Branch
329 Goring Road, Worthing BN12 4NX
(1)
King & Chasemore - Horley, RH6
Horley
27 High Street, Horley RH6 7BH
(3)
King & Chasemore - Horsham, RH12
Horsham
Richmond House, 13 Carfax, Horsham RH12 1AQ
(13)
King & Chasemore - Horsham, RH12
Horsham
13 Carfax, Horsham RH12 1AQ
(12)
King & Chasemore - Hove, BN3
Hove
20 Church Road, Hove BN3 2FN
(14)
King & Chasemore - Kemp Town Branch, Brighton, BN2
Kemp Town Branch
6 St. Georges Road, Brighton BN2 1EB
(4)
King & Chasemore - Lancing, BN15
Lancing
10 South Street, Lancing BN15 8AG
(1)
King & Chasemore - Littlehampton, BN16
Littlehampton
2-3 Churchill Court 112 The Street Rustington, Littlehampton BN16 3DU
(0)
King & Chasemore - Littlehampton, BN17
Littlehampton
6 Surrey Street, Littlehampton BN17 5BG
(1)
King & Chasemore - Littlehampton, BN17
Littlehampton
6 Surrey Street, Littlehampton BN17 5BG
(2)
King & Chasemore - Midhurst, GU29
Midhurst
West Street, Midhurst GU29 9NQ
(7)
King & Chasemore - Rottingdean Branch, Brighton, BN2
Rottingdean Branch
43 High Street, Brighton BN2 7HE
(2)
King & Chasemore - Saltdean, Brighton, BN2
Saltdean
28 Longridge Avenue, Brighton BN2 8LJ
(2)
King & Chasemore - Steyning, BN44
Steyning
29 High Street, Steyning BN44 3YE
(0)
King & Chasemore - Storrington Branch, Storrington, RH20
Storrington Branch
30 High Street, Storrington RH20 4DU
(15)
King & Chasemore - Worthing, BN11
Worthing
33 South Street, Worthing BN11 3AW
(5)

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