King & Chasemore

3.15/5 rating 103 reviews
  • 75% valuation accuracy
  • 56% recommend
  • 73% fee satisfaction
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    Liam Winnard
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    Cherelle Best
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We pride ourselves in presentation and professionalism and to this end, it is our aim to provide our customers with the highest levels of service and commitment.
 
Website not available Properties for sale
properties for rent (1)
Sep 21,2017
Minithumbdown
By: 'Lei'
Sep 21,2017
0 people found
this helpful
Terrible customer service. Impossible to contact the agent that rented the house to us after signing the contract, no answer to emails and no solution to even some (quite dangerous) problems with the house. If you are looking to rent a house I suggest you go find something somewhere else, the amount of problems with have had after this tenancy has been ridiculous....
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Comment on agent fees
Way too expensive for the little work they put into things
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Aug 24,2017
Minithumbup
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Cherelle Best
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Daniel Ranson
By: 'David'
Aug 24,2017
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Great service and a very smooth hands on experience. Very rapid reply's to all communications. Definitely recommend!!! House sold in days!!...
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Comment on agent fees
competitive fees
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Aug 16,2017
Minithumbup
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Bruno Sandilands
By: 'Craig and Karen'
Aug 16,2017
0 people found
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We were involved with King and Chasemore indirectly as the property we were buying was being marketed by them. We were very happy with the team there and they were always very polite and nothing was too much. They were very professional and always answered our questions promptly. When our offer was accepted, the team did everything to manage the chain and get the sale through to completion in a reasonable time-frame. Although not working directly on our behalf, we did feel in good hands....
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cannot comment on fees
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Jul 19,2017
Minithumbdown
By: 'Sim'
Jul 19,2017
0 people found
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wanted to charge us over 3K to move into an unfurnished property. Wanted us to pay 8 weeks instead of 6 incase our cat (after already paying a pet fee) ruins the furniture. The only furniture in there will be ours. £300 to write the tenancy and several other additional fee's. Awful prices and terrible service when asking for information....
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The worst in brighton
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Jul 12,2017
Minithumbup
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Megan Rawles
By: 'Verity'
Jul 12,2017
0 people found
this helpful
We recently completed on a very difficult sale and purchase with King and Chasemore Horley branch. Megan has been absolutley amazing throughout the process which has taken in total a year. She went above and beyond on several occasions and more importantly was always on the other end of the phone for emotional support when things got really tough. Even when she relocated to the Worthing branch she still was involved and made me feel like I could contact her at any point for help and advice. I tr...
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Jul 03,2017
Minithumbdown
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David Gregory
By: 'Paul w'
Jul 03,2017
0 people found
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Shocking service. Wouldn't know the word customer service if it slapped him in the face. Don't expect any response. Gave notice last week and still waiting for property to be taken offline. Over promised and just never even delivered let alone under delivered...
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Jun 21,2017
Minithumbup
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Cailey Howard
By: 'Dean'
Jun 21,2017
0 people found
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I found Cailey, professional and very organised, also very helpful and friendly, whilst ensuring my particular requirements and requests where met regarding the profile of the client. Cailey worked extremely hard to ensure my apartment was rented within a 7 day turnaround also ensuring all key legal documentation was completed within the timeframe. Throughout the process, Cailey advised and remained helpful throughout and I will be certainly using King & Chasemore in the future....
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Comment on agent fees
The agent fees are acceptable and inline with key competitors.
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Apr 25,2017
Minithumbdown
By: 'Bex'
Apr 25,2017
2 people found
this helpful
If I could give 0 stars I would. I had my time & money wasted by a vendor who will not sell, I was the 3rd buyer to have been in this situation. I've now pulled out and they've put it back on the market again. The vendor works for the company which I think is a conflict of interest. If I'd been told the truth at the beginning I probably wouldn't have put an offer in but I was told the vendor was suited and keen to move. The first I knew that this wasn't true was when we asked to exchange con...
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Apr 22,2017
Minithumbup
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Sammy Gearing
By: 'Danielle'
Apr 22,2017
0 people found
this helpful
I can't thank Sammy at King & Chasemore Worthing enough for everything she did for us. From the moment we put an offer in on our property to the day we completed she was an absolute star. Sammy was easy to contact, kept us updated non stop and was so lovely & approachable throughout our whole journey. Being a first time buyer there was a lot of things we didn't understand with buying a house but Sammy always explained anything we were unsure about and made our experience less stressful a...
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Apr 22,2017
Minithumbdown
By: 'Amy'
Apr 22,2017
0 people found
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Disgraceful service! Took deposit and gave rented property away to someone else. Staff were pleasant at first then became rude and unprofessional. Stay well away from these estate agents unless you want to lose money!...
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Bad
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Apr 16,2017
Minithumbdown
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Elia Magar
By: 'Nathalia Suarez'
Apr 16,2017
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UNPROFESSIONAL SERVICE AND INCORRECT ADVICE provided by Elia Magar, Letting Agent Negotiator at King & Chasemore Brighton Branch- 52 Nolfork Square. We have applied for renting a property at 67 Kingsmere in Preston Park through this Letting Agent. Before paying the holding deposit, we have asked the Letting Negotiator in several e-mails if my husband's second income included in a payslips could be taken into consideration for referencing process. We have his confirmation in written saying bo...
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Comment on agent fees
EXTREMELY HIGH AGENT'S FEES!!!!, KING & CHASEMORE ONE OF THE ESTATE AGENTS WITH MORE EXPENSIVE FEES IN THE MARKET.
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Mar 21,2017
Minithumbdown
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Carol sowter
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Lynda Rooney
By: 'Annoyed'
Mar 21,2017
1 people found
this helpful
DO NOT RENT from these people our property is full of damp and mould which they knew about but just painted over it , we are the 3rd family to move out in 2 years because of this and we actually asked before we decided to rent if there was any mould as our 2 month daughter at the time has bad allergies to be told none have been reported. 3 weeks in and black mould appeared in every room , having to keep windows open in the coldest months is not ideal and to find out there is a leak from the boil...
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Comment on agent fees
Bad
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Jan 09,2017
Minithumbdown
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Guy Craddock
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Cailey Howard
By: 'Sloth'
Jan 09,2017
4 people found
this helpful
Appalling letting service from start to finish which included lying say the landlord required tenants at an earlier date when in fact the landlord did not and was happy to wait, the estate agents set up utility bills in tenants name with Spark energy without consent of landlord or tenants, and the estate agents have failed to return deposit now for one month after landlord approval. NEVER USE THIS ESTATE AGENTS....
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Comment on agent fees
Neither good or bad,
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Dec 13,2016
Minithumbup
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Cherelle Best
By: 'GG'
Dec 13,2016
0 people found
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Cherelle and the rest of the team in branch were amazing throughout. The day we first viewed the property Cherelle was very knowledgable and could answer all our questions. She was in constant contact throughout the process and always quick to reply to our questions. If we dropped into branch and Cherelle wasn't available the other agents were able to answer our questions thoroughly. They were all very friendly and professional....
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Dec 09,2016
Minithumbdown
By: 'Conned_and_OutofPOcket_'
Dec 09,2016
5 people found
this helpful
DO NOT LET YOUR PROPERTY THROUGH KING AND CHASEMORE!! I CAN'T SHOUT IT LOUDLY ENOUGH! One star as can't leave no stars - really these agents deserve NO STARS They will cause you nothing but heartache and loss of money. The staff are complete incompetents as well as rude, ignorant, useless. they are there for the tenants not the landlords and as many other landlords have said in reviews onhere, you would be so much better off just managing your property yourselves. Do not give them your ...
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Comment on agent fees
Don't give them any of your money! Find another agent - probably a smaller one. One that doesn't lie to you, call out contractors that you haven't asked for and then expect you to pay their exorbitant fees without any consultation… I could go on for hours. Don't go there - take it from someone who has had to deal with a shedload of Sh1t for the last 6 months!!
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Dec 05,2016
Minithumbup
By: 'Seller'
Dec 05,2016
0 people found
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recently completed on my property sale with King and Chasemore Worthing which has been going on for several months now and was kept updated through out the whole process by Mark and Sammi. Always friendly, genuine advice and really listened to me and what I wanted. Fantastic team I would highly recommend!...
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Comment on agent fees
Reasonable
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Dec 01,2016
Minithumbup
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Cherelle Best
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Jasmin Crossfield
By: 'sue dumbrill'
Dec 01,2016
0 people found
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What a fantastic team right the way from beginning to end they we're all fantastic very professional . They were a pleasure nothing was too much trouble...
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Oct 30,2016
Minithumbdown
By: 'Jane wallis'
Oct 30,2016
1 people found
this helpful
I would advise anyone thinking of renting through this agent NOT TO. I am the landlord and paying for Their full management package of my home, which is not worth it. I have been caused stress through their lack of communication and lies. I still haven't got a contract from them and they work for the tenant and not the landlord. I was told the electrics were okay and then weeks later when the tenant has moved in I am told they need doing. This is not fair to me or the tenant as they will now ha...
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Comment on agent fees
That's not in dispute. Whatever I pay them they do not deserve it. I should have managed it myself.
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Oct 05,2016
Minithumbup
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Cherelle Best
By: 'David Saxby'
Oct 05,2016
0 people found
this helpful
Right from initial consultation with Daniel, we felt confident that we had the right team to sell our property. Although we didn't buy through King and Chasemore, we felt that we were supported all along the way, through ups and downs. Communication was excellent and we feel Cherelle continually went above the call of duty to ensure the whole process went as smoothly as reasonably possible....
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Comment on agent fees
Acceptable in line with others
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Oct 03,2016
Minithumbdown
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dan mack
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elia magar
By: 'Auditor'
Oct 03,2016
1 people found
this helpful
Very bad experience- after agreement to rent property and booked appointment to do the contracts, they gave the flat to someone else without even giving us any notice. We had to call them on the day to verify the appointment and they told us then....
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Comment on agent fees
BAD
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Sep 20,2016
Minithumbup
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Cherelle Best
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Daniel Ranson
By: 'Peter & Margaret Dawson'
Sep 20,2016
0 people found
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The whole selling experience went smoothly with the excellent support of the whole team at K & C. We have especially have had the pleasure of dealing with Cherelle mostly. Cherelle is most certainly an asset to King & Chasemore. She is both pleasant and professional, and a pleasure to deal with. Many thanks Peter & Margaret Dawson...
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Comment on agent fees
Good
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Aug 26,2016
Minithumbdown
By: 'Dean'
Aug 26,2016
1 people found
this helpful
Dreadful ! 12 hours after signing up with them I changed my mind as I felt they had been too pushy, and over valued my property, but having already paid a deposit for some legal fees I requested my money back. However after numerous emails , and visits to the branch it was not forth coming. Eventually I had to dispute the transaction with my bank to get the refund. Appalling....
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Comment on agent fees
BAD, wanted 1.5% commission
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Aug 08,2016
Minithumbup
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Cherelle Best
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Tim Morris
By: 'First Time Buyer'
Aug 08,2016
0 people found
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Very helpful service, kept us up to date regularly, as first time buyers made a very stressful time as stress free as possible....
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May 17,2016
Minithumbup
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Cailey Howard
By: '"Angelo"'
May 17,2016
0 people found
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Cailey is really professional and helpful. The all move was so smooth and every question we had an answer was quick. She is really good in her job....
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Comment on agent fees
Everything was really good.
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May 13,2016
Minithumbup
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David Gregory
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Andrew
By: 'Mike'
May 13,2016
0 people found
this helpful
David (Branch Manager) at King & Chasmore kept in contact with me for a few years, each January would make a courtesy call to check my moving status. This year (2016) when David call I was actually on my way back from attending a viewing (some would say his call was fate). David was quick to attend my property to offer me a valuation. I received a very competitive valuation and % rate. No sooner had I signed on the bottom line David and his team had viewing lined up! David then handed me ...
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Comment on agent fees
Good
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May 05,2016
Minithumbup
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Cailey Howard
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Helene Guignot
By: 'Norman and Yvette Kilbey'
May 05,2016
0 people found
this helpful
Cailey Howard has been very helpful in advising on the rental pricing and finding the right tenants. She has kept us informed at all times and taken our requirements on board. Helene Guignol has also been very helpful showing tenants the properties, keeping us informed and liaison between prospective tenants and us....
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Comment on agent fees
Average for the area
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Apr 28,2016
Minithumbup
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Helene Guignot
By: 'Marcsum'
Apr 28,2016
0 people found
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From the first moment we met Helene she went out of her way to be helpful and accommodating. She showed us two properties the first of which we decided to rent and from that moment nothing was too much trouble for her. She answered our questions promptly and let us know if time was needed to provide an answer. She is respectful, always professional and has a most friendly personality. It has been a real pleasure to have had Helene as our agent and we would thoroughly recommend her to anyone see...
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Comment on agent fees
Rasonable
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Apr 20,2016
Minithumbup
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Emma Arundale Natalie Ashworth Thomson
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Georgina Gunn
By: 'Jack'
Apr 20,2016
0 people found
this helpful
Georgina arranged the viewing for us at very short notice and was timely to the appointment. She has a lovely honest manner about her and we found her very friendly and happy to help with anything. We really wanted the house so between her and Emma they negotiated for us the price we wanted to pay the same day and we bought it very quickly! Georgina dealt with another couple of viewings which was no trouble and Emma dealt with the progress of the sale brilliantly. Very friendly helpful honest pe...
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Comment on agent fees
Didn't pay any as we were buying
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Apr 14,2016
Minithumbup
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Cherelle Best
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Jasmin Crossfield
By: 'Satisfied Client'
Apr 14,2016
0 people found
this helpful
K&C quickly found a cash buyer offering a price I could accept without hesitation. Subsequently, I was impressed by K&C's proactive approach in successfully resolving problems that arose during the legal sale process, and with how they managed progress generally. I was informed of developments and updated without having to ask. Contact whether face to face or over the phone was always professional and pleasant....
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Comment on agent fees
Good.
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Apr 05,2016
Minithumbup
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Jasmin Crossfield
By: 'Elke'
Apr 05,2016
0 people found
this helpful
From day one, Jasmin was pleasant and helpful, making the process of buying my flat totally flawless. Even after completion she has remained available to help with minor issues. I can highly recommend King & Chasemore....
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Comment on agent fees
Good
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Agent Fees

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Last updated at 11:57 AM 22/10/2015 by Daniel Ranson

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Last updated at 11:57 AM 22/10/2015 by Daniel Ranson

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View All 31 Branches


King & Chasemore - Branch, Bognor Regis, PO21
Branch
18 Station Road, Bognor Regis PO21 1QE
(2)
King & Chasemore - Branch, Bognor Regis, PO21
Branch
232A Chichester Road, Bognor Regis PO21 5BA
(0)
King & Chasemore - Branch, Bognor Regis, PO22
Branch
79 Felpham Road, Bognor Regis PO22 7PF
(1)
show all branches (31)
King & Chasemore - Branch, Brighton, BN1
Branch
52 Norfolk Square, Brighton BN1 2PA
(4)
King & Chasemore - Branch, Brighton, BN1
Branch
201 Preston Road, Brighton BN1 6SA
(4)
King & Chasemore - Branch, Brighton, BN2
Branch
49-50 Lewes Road, Brighton BN2 3HW
(4)
King & Chasemore - Branch, Chichester, PO19
Branch
57 North Street, Chichester PO19 1NB
(0)
King & Chasemore - Branch, Eastbourne, BN21
Branch
35 Cornfield Road, Eastbourne BN21 4QG
(1)
King & Chasemore - Branch, Horsham, RH12
Branch
13 Carfax, Horsham RH12 1AQ
(12)
King & Chasemore - Branch, Hove, BN3
Branch
20 Church Road, Hove BN3 2FN
(14)
King & Chasemore - Branch, Lancing, BN15
Branch
10 South Street, Lancing BN15 8AG
(1)
King & Chasemore - Branch, Littlehampton, BN17
Branch
6 Surrey Street, Littlehampton BN17 5BG
(2)
King & Chasemore - Branch, Midhurst, GU29
Branch
West Street, Midhurst GU29 9NQ
(6)
King & Chasemore - Branch, Steyning, BN44
Branch
29 High Street, Steyning BN44 3YE
(0)
King & Chasemore - Branch, Worthing, BN11
Branch
33 South Street, Worthing BN11 3AW
(4)
King & Chasemore - Station Road Branch, Crawley Down, West
Station Road Branch
The Estate Office, Crawley Down West Suss
(0)
King & Chasemore - Branch, Crawley, RH10
Branch
45 High Street, Crawley RH10 1BQ
(3)
King & Chasemore - Chichester, , PO19
Chichester
57 North Street, Chichester PO19 1NB
(2)
King & Chasemore - Goring-by-Sea Branch, Worthing, BN12
Goring-by-Sea Branch
329 Goring Road, Worthing BN12 4NX
(1)
King & Chasemore - Horley, , RH6
Horley
27 High Street, Horley RH6 7BH
(1)
King & Chasemore - Horsham, , RH12
Horsham
Richmond House, 13 Carfax, Horsham RH12 1AQ
(13)
King & Chasemore - Kemp Town Branch, Brighton, BN2
Kemp Town Branch
6 St. Georges Road, Brighton BN2 1EB
(4)
King & Chasemore - Littlehampton, , BN17
Littlehampton
6 Surrey Street, Littlehampton BN17 5BG
(1)
King & Chasemore - Littlehampton, BN16
Office 18
2-3 Churchill Court 112 The Street Rustington, Littlehampton BN16 3DU
(0)
King & Chasemore - Burgess Hill, RH15
Office 3
34 Church Road, Burgess Hill RH15 9AE
(0)
King & Chasemore - Crawley, RH10
Office 6
The Estate Office Station Road Crawley Down West, Crawley RH10 4TE
(0)
King & Chasemore - Dorking, RH4
Office 7
The Old Courthouse 275 High Street, Dorking RH4 1YB
(0)
King & Chasemore - office-23, Brighton, BN1
office-23
2022 Gloucester Place, Brighton BN1 4AA
(0)
King & Chasemore - Rottingdean Branch, Brighton, BN2
Rottingdean Branch
43 High Street, Brighton BN2 7HE
(2)
King & Chasemore - Saltdean, Brighton, BN2
Saltdean
28 Longridge Avenue, Brighton BN2 8LJ
(2)
King & Chasemore - Storrington Branch, Storrington, RH20
Storrington Branch
30 High Street, Storrington RH20 4DU
(14)


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