“Viewed 3 property’s with them and the lady who showed ......”
2 Star Review
Nov 20,2020
By:
'Hannah'
Nov 20,2020
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: BN2
Sales (Prospective customer)
Postcode: BN2
1
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Viewed 3 property’s with them and the lady who showed us around surely didn’t have a clue what she was doing.
She expected us to open doors and cupboards ourselves and didn’t offer to do it for us, seeming as we’re in ...
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“No follow up customer service...”
2 Star Review
Oct 21,2020
By:
'Stuart'
Oct 21,2020
Branch: Midhurst, West Street
Services: Sales (as a Buyer)
Would you recommend?: No
Postcode: GU29
Branch: Midhurst, West Street
Sales (as a Buyer)
Postcode: GU29
0
people found
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As a customer buying a house from them, they chased me continuously until completion, and implied I had chosen poor lawyers (the lawyers actually kept to their schedule). After this, they didn't reply to emails or phone calls when I needed their help. Not a ...
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“Warning . The mortgage advisor is corrupt . H......”
1 Star Review
Oct 19,2020
By:
'James'
Oct 19,2020
Branch: Hove, 20 Church Road
Services: Sales (Prospective customer)
Sold price: £415000
Would you recommend?: No
Postcode: BN2
Branch: Hove, 20 Church Road
Sales (Prospective customer)
Sold price: £415000
Postcode: BN2
0
people found
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Warning . The mortgage advisor is corrupt . He tricked a foreign lady in rodmell ave to sign a document to sell at a lower price because he wants the property. She does not want to sell with them but wants to go to fox n son ...
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“Professional and Enthusiastic...”
5 Star Review
Sep 28,2020
By:
'Neil'
Sep 28,2020
Branch: Brighton, 28 Longridge Avenue
Services: Sales (as a Vendor)
Sold price: £675000
Would you recommend?: Yes
Postcode: BN2
Branch: Brighton, 28 Longridge Avenue
Sales (as a Vendor)
Sold price: £675000
Postcode: BN2
0
people found
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I was impressed from the start with the enthusiasm that Sam showed towards selling my father's flat. His approach was professional and efficient and ultimately was able to sell the property, which had a niche appeal.
Issues raised by the difficult buyer were handled well ...
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“Extremely poor customer service. They do not ......”
1 Star Review
Sep 17,2020
By:
'Yousu07786165279f'
Sep 17,2020
Branch: Hove, 20 Church Road
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: BN2
Branch: Hove, 20 Church Road
Lettings (as a Landlord)
Postcode: BN2
0
people found
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Extremely poor customer service. They do not sort out anything whatsoever after they have made a serious mistake due to their sheer negligence and incompetence. I met their letting manager at one of our property which we were selling. However as our buyer loss their ...
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“Fantastic Service from Mel, Rebecca & Jessica have......”
5 Star Review
Aug 11,2020
By:
'John'
Aug 11,2020
Branch: Worthing, 15 Chapel Road
Services: Lettings (as a Landlord)
Rent PCM: £990
Would you recommend?: Yes
Postcode: BN13
Branch: Worthing, 15 Chapel Road
Lettings (as a Landlord)
Rent PCM: £990
Postcode: BN13
0
people found
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Fantastic Service
Mel, Rebecca & Jessica have provided us fantastic service for over 5 years. They assist closing the deal and always go the extra mile to ensure our tenants settle in quickly and smoothly...
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“NEVER USE THIS BUSINESS. TERRIBLE LETTING AGE......”
1 Star Review
Jun 25,2020
By:
'Kitt'
Jun 25,2020
Branch: Brighton, 49-50 Lewes Road
Services: Lettings (as a Landlord)
Rent PCM: £1150
Would you recommend?: No
Postcode: BN3
Branch: Brighton, 49-50 Lewes Road
Lettings (as a Landlord)
Rent PCM: £1150
Postcode: BN3
0
people found
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NEVER USE THIS BUSINESS. TERRIBLE LETTING AGENT SERVICE, THEY SIMPLY WANT YOUR MONEY WHEN SOMETHING GOES WRONG THEY BLAME YOU, RECALLING STATEMENTS THEY HAVE MADE DOWN THE LINE AND CLIAMING THEM TO BE MY ISSUE ONLY, BEING WITH THEM HAS COSTME THOUSANDS OF POUNDS, DO ...
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“King and Chasemore - Saltdean...”
5 Star Review
Mar 04,2020
By:
'Steven'
Mar 04,2020
Branch: Brighton, 28 Longridge Avenue
Services: Sales (as a Buyer)
Sold price: £400000
Would you recommend?: Yes
Postcode: BN2
Branch: Brighton, 28 Longridge Avenue
Sales (as a Buyer)
Sold price: £400000
Postcode: BN2
0
people found
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We recently bought a property in Saltdean for our Mum to move back near the family. The property was being sold through King & Chasemore (Longridge Avenue Saltdean) We had a really good experience with them. The communication was great all the way through the process, ...
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“Having had a number of agents out to value ou......”
5 Star Review
Jan 31,2020
By:
'Mark'
Jan 31,2020
Branch: Crawley, 45 High Street
Services: Sales (as a Vendor)
Sold price: £465000
Would you recommend?: Yes
Postcode: RH10
Branch: Crawley, 45 High Street
Sales (as a Vendor)
Sold price: £465000
Postcode: RH10
0
people found
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Having had a number of agents out to value our property , We decided on using King and Chasemore , as the selling agents due to Bruno Sandlands down to earth approach, his knowledge of the property market in Crawley .
which resulted in a number of offers ...
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“Efficient and Great Customer Service...”
5 Star Review
Nov 15,2019
By:
'Rahul_purshottam@msn.com'
Nov 15,2019
Branch: Crawley, The Estate Office Station Road Crawley Down West
Services: Sales (as a Buyer)
Sold price: £262500
Would you recommend?: Yes
Postcode: RH10
Branch: Crawley, The Estate Office Station Road Crawley Down West
Sales (as a Buyer)
Sold price: £262500
Postcode: RH10
0
people found
this helpful
Crawley Kings and Chasemore were really efficient with their side of the process. Communication was key and also provided great level of customer service. Would definitely recommend their work....
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“not a very nice company very bad service ask......”
1 Star Review
Nov 13,2019
By:
'david'
Nov 13,2019
Branch: Bognor Regis, 18 Station Road
Services: Sales (as a Vendor)
Sold price: £32500
Would you recommend?: No
Postcode: PO21
Branch: Bognor Regis, 18 Station Road
Sales (as a Vendor)
Sold price: £32500
Postcode: PO21
1
people found
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not a very nice company very bad service
asked three times for a customer withdrawal list when we took our property of the market
we never received the list , so are now in a duel fee dispute
the complaints procedure through parent company countrywide is ...
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“Worst estate agents ever. I was buying a flat......”
1 Star Review
Oct 28,2019
By:
'Nathan'
Oct 28,2019
Branch: Crawley, 45 High Street
Services: Sales (as a Buyer)
Would you recommend?: No
Postcode: RH6
Branch: Crawley, 45 High Street
Sales (as a Buyer)
Postcode: RH6
0
people found
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Worst estate agents ever. I was buying a flat, through them, i was told one thing, and lied to about another! Still had to pay out to my solicitors! A complete mess, my offer was accepted, then a few days later, i get an email ...
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“Excellent service from Andrew , very professi......”
5 Star Review
Sep 10,2019
By:
'brian'
Sep 10,2019
Branch: Crawley, 45 High Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: RH10
Branch: Crawley, 45 High Street
Lettings (as a Tenant)
Postcode: RH10
0
people found
this helpful
Excellent service from Andrew , very professional + friendly.
Very good communication & would recommend to anyone looking
to let or buy from this company....
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1 Star Review
Jun 06,2019
By:
'Graham'
Jun 06,2019
Branch: Worthing, 15 Chapel Road
Services: Sales (as a Buyer)
Sold price: £185000
Would you recommend?: No
Postcode: BN11
Branch: Worthing, 15 Chapel Road
Sales (as a Buyer)
Sold price: £185000
Postcode: BN11
5
people found
this helpful
We have trying to buy a property from King and chasemore for over a month. Since the beginning the service and quality received from them has been awful. Despite being allocated a sales person for the after offer side of the sale, they have been ...
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Comment on agent fees
No idea as I'm buying not selling
5
people found
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“Positive all Round - Renting through King and Chasemore...”
5 Star Review
May 23,2019
By:
'S'
May 23,2019
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: BN13
Lettings (as a Tenant)
Postcode: BN13
0
people found
this helpful
My partner and I started looking around for a flat to rent together and came across one which was perfect. I have to say, despite the fact they may charge a little extra, the service they provided was the best i've had.
They were very ...
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Comment on agent fees
Agency fees were expensive but to be honest, most agencies are, and the fact they have provided me with excellent service and actually felt like I was communicating with human beings was worth it.
0
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“I would not touch them with a barge pole, appalling !...”
1 Star Review
Apr 19,2019
By:
'Kamar'
Apr 19,2019
Branch: Worthing, 15 Chapel Road
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: BN13
Branch: Worthing, 15 Chapel Road
Lettings (as a Landlord)
Postcode: BN13
2
people found
this helpful
From start to finish, pure disappointment and frustration.
- 4 days to get the house online. I asked for Thursday, the house was released Friday after 4pm
- Pictures were very amateur and didn't bring the best of my house. I am an amateur photographer and ...
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2
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“Such a horrible experiment...”
1 Star Review
Apr 18,2019
By:
'Salem'
Apr 18,2019
Branch: Hove, 20 Church Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: BN3
Branch: Hove, 20 Church Road
Lettings (as a Tenant)
Postcode: BN3
1
people found
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Firstly, on signing the contract and being give the keys, at the beginning when we received the flat, it was dirty and dusty because of the flooring extension in the building and the kitchen floor was totally uneven, dips in places when you walk on ...
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1
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1 Star Review
Mar 12,2019
By:
'Jade'
Mar 12,2019
Branch: Bognor Regis, 18 Station Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: PO21
Branch: Bognor Regis, 18 Station Road
Lettings (as a Tenant)
Postcode: PO21
5
people found
this helpful
Me and my partner went to view a flat in Pagham, we were very excited and it was perfect as it was a zero deposit scheme and no admin fee's. On the flat viewing we spoke to a guy called Matthew. We told him that ...
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5
people found
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4 Star Review
Jan 23,2019
By:
'Louise'
Jan 23,2019
Branch: Storrington, 30 High Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: RH20
Branch: Storrington, 30 High Street
Sales (as a Vendor)
Postcode: RH20
2
people found
this helpful
We tried a well known online Estate Agent, and after six months had a couple of extremely low offers and very few viewings. So we decided to use a local Agent and chose King and Chasemore. Robert put together an excellent package for us and ...
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Comment on agent fees
Good. Very reasonable
2
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“Totally brilliant service...”
5 Star Review
Dec 13,2018
By:
'Jane'
Dec 13,2018
Branch: Midhurst, West Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: GU29
Branch: Midhurst, West Street
Sales (as a Vendor)
Postcode: GU29
0
people found
this helpful
Why did I choose King and Chasemore? Because the whole team - Stephen, Nathan and Matt all go that extra mile. Their business is not just about buying and selling houses it's also about the people involved in all their many negotiations.They cared about ...
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Comment on agent fees
Very competitive fee.
0
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“Delighted By Service...”
5 Star Review
Aug 11,2018
By:
'Andy'
Aug 11,2018
Branch: Horley, 27 High Street
Services: Sales (as a Vendor)
Sold price: £410000
Would you recommend?: Yes
Postcode: RH6
Branch: Horley, 27 High Street
Sales (as a Vendor)
Sold price: £410000
Postcode: RH6
0
people found
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We are delighted by the service we have received from King & Chasemore.
We viewed a property through the Storrington office and Robert Kelly the branch manager there put us in touch with Bruno Sandilands the manager of the Horley office.
We had instructed Tepilo to ...
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Comment on agent fees
We were going to use an online agent because of the high street fees but we were so glad we used King & Chasemore because they were able to steady the ship when we had our property down valued by the surveyor.
0
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“Excellent customer service!...”
5 Star Review
May 08,2018
By:
'Alan'
May 08,2018
Branch: Horley, 27 High Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: RH1
Branch: Horley, 27 High Street
Sales (as a Vendor)
Postcode: RH1
1
people found
this helpful
I would like to thank you Bruno for your very valued assistance in bringing this sale to completion.
I have been so impressed with your approachability, professionalism and 'can do' attitude which is very refreshing and obviously achieves great results. I would encourage any potential ...
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Comment on agent fees
Not the cheapest in the area but worth every penny. They see the process through from listing to completion - attention to detail far supersedes other local agents and online competitors.
1
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“Absolutely hopeless!...”
1 Star Review
Apr 26,2018
By:
'H.'
Apr 26,2018
Branch: Worthing, 15 Chapel Road
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: BN12
Branch: Worthing, 15 Chapel Road
Lettings (as a Landlord)
Postcode: BN12
3
people found
this helpful
A complete cockup of the full management of my flat. They sent me an invoice of an electrical company to be paid direct by me as agreed which I did. They deducted it from my rent as well as the estimate (twice) which they paid ...
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Comment on agent fees
Not justified considering the inexistant service and the problem is still unsolved.
3
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“Superb customer service...”
5 Star Review
Apr 13,2018
By:
'Excellent'
Apr 13,2018
Branch: Brighton, 49-50 Lewes Road
Services: Lettings (as a Landlord)
Rent PCM: £1450
Would you recommend?: Yes
Postcode: BN1
Branch: Brighton, 49-50 Lewes Road
Lettings (as a Landlord)
Rent PCM: £1450
Postcode: BN1
0
people found
this helpful
I have dealt with both Wes and Sam over the last two years the service has always been extremely good they are both very professional easy to deal with and above all always look after my properties and I. Needless to say as my portfolio ...
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Comment on agent fees
Standard fees
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“We received an excellent service from K&C. They pitched ......”
5 Star Review
Nov 09,2017
By:
'Karen'
Nov 09,2017
Branch: Bognor Regis, 18 Station Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: PO21
Branch: Bognor Regis, 18 Station Road
Sales (as a Vendor)
Postcode: PO21
0
people found
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We received an excellent service from K&C. They pitched our flat really well and lived up to the prediction that they would sell it within a week. They also offered the most competitive rate amongst all the local agents we invited to look at ...
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Comment on agent fees
Excellent.
0
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“Terrible customer service. Impossible to contact the agent that rented ......”
1 Star Review
Sep 21,2017
By:
'Lei'
Sep 21,2017
Branch: Brighton, 49-50 Lewes Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: BN2
Branch: Brighton, 49-50 Lewes Road
Lettings (as a Tenant)
Postcode: BN2
6
people found
this helpful
Terrible customer service. Impossible to contact the agent that rented the house to us after signing the contract, no answer to emails and no solution to even some (quite dangerous) problems with the house.
If you are looking to rent a house I suggest you ...
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Comment on agent fees
Way too expensive for the little work they put into things
6
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“Great service and a very smooth hands on experience. Very ......”
5 Star Review
Aug 24,2017
By:
'David'
Aug 24,2017
Branch: Horsham, Richmond House, 13 Carfax
Services: Sales (as a Vendor)
Sold price: £660000
Would you recommend?: Yes
Postcode: RH13
Branch: Horsham, Richmond House, 13 Carfax
Sales (as a Vendor)
Sold price: £660000
Postcode: RH13
0
people found
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Great service and a very smooth hands on experience. Very rapid reply's to all communications. Definitely recommend!!! House sold in days!!...
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Comment on agent fees
competitive fees
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“We were involved with King and Chasemore indirectly as the ......”
4 Star Review
Aug 16,2017
By:
'Craig'
Aug 16,2017
Branch: Storrington, 30 High Street
Services: Sales (as a Buyer)
Sold price: £605000
Would you recommend?: Yes
Postcode: RH20
Branch: Storrington, 30 High Street
Sales (as a Buyer)
Sold price: £605000
Postcode: RH20
0
people found
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We were involved with King and Chasemore indirectly as the property we were buying was being marketed by them. We were very happy with the team there and they were always very polite and nothing was too much. They were very professional and always answered ...
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Comment on agent fees
cannot comment on fees
0
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“We recently completed on a very difficult sale and purchase ......”
5 Star Review
Jul 12,2017
By:
'Verity'
Jul 12,2017
Branch: Worthing, 15 Chapel Road
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: RH6
Branch: Worthing, 15 Chapel Road
Sales (as a Buyer)
Postcode: RH6
0
people found
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We recently completed on a very difficult sale and purchase with King and Chasemore Horley branch.
Megan has been absolutley amazing throughout the process which has taken in total a year.
She went above and beyond on several occasions and more importantly was always on ...
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“Shocking service. Wouldn't know the word customer service if it ......”
1 Star Review
Jul 03,2017
By:
'Paul'
Jul 03,2017
Branch: Hove, 20 Church Road
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: BN3
Branch: Hove, 20 Church Road
Sales (Prospective customer)
Postcode: BN3
5
people found
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Shocking service. Wouldn't know the word customer service if it slapped him in the face.
Don't expect any response. Gave notice last week and still waiting for property to be taken offline.
Over promised and just never even delivered let alone under delivered...
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5
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