King & Chasemore

97 reviews 3.2 /5 rating
  • 75% valuation accuracy
  • 57% recommend
  • 76% fee satisfaction
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We pride ourselves in presentation and professionalism and to this end, it is our aim to provide our customers with the highest levels of service and commitment.
 
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properties for rent (1)
Jun 21,2017
Minithumbup
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Cailey Howard
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Jun 21,2017
0 people found
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I found Cailey, professional and very organised, also very helpful and friendly, whilst ensuring my particular requirements and requests where met regarding the profile of the client. Cailey worked extremely hard to ensure my apartment was rented within a 7 day turnaround also ensuring all key legal documentation was completed within the timeframe. Throughout the process, Cailey advised and remained helpful throughout and I will be certainly using King & Chasemore in the future....
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The agent fees are acceptable and inline with key competitors.
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Apr 25,2017
Minithumbdown
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Apr 25,2017
2 people found
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If I could give 0 stars I would. I had my time & money wasted by a vendor who will not sell, I was the 3rd buyer to have been in this situation. I've now pulled out and they've put it back on the market again. The vendor works for the company which I think is a conflict of interest. If I'd been told the truth at the beginning I probably wouldn't have put an offer in but I was told the vendor was suited and keen to move. The first I knew that this wasn't true was when we asked to exchange con...
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Apr 22,2017
Minithumbup
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Sammy Gearing
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Apr 22,2017
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I can't thank Sammy at King & Chasemore Worthing enough for everything she did for us. From the moment we put an offer in on our property to the day we completed she was an absolute star. Sammy was easy to contact, kept us updated non stop and was so lovely & approachable throughout our whole journey. Being a first time buyer there was a lot of things we didn't understand with buying a house but Sammy always explained anything we were unsure about and made our experience less stressful a...
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Apr 22,2017
Minithumbdown
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Apr 22,2017
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Disgraceful service! Took deposit and gave rented property away to someone else. Staff were pleasant at first then became rude and unprofessional. Stay well away from these estate agents unless you want to lose money!...
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Bad
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Apr 16,2017
Minithumbdown
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Elia Magar
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Apr 16,2017
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UNPROFESSIONAL SERVICE AND INCORRECT ADVICE provided by Elia Magar, Letting Agent Negotiator at King & Chasemore Brighton Branch- 52 Nolfork Square. We have applied for renting a property at 67 Kingsmere in Preston Park through this Letting Agent. Before paying the holding deposit, we have asked the Letting Negotiator in several e-mails if my husband's second income included in a payslips could be taken into consideration for referencing process. We have his confirmation in written saying bo...
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Comment on agent fees
EXTREMELY HIGH AGENT'S FEES!!!!, KING & CHASEMORE ONE OF THE ESTATE AGENTS WITH MORE EXPENSIVE FEES IN THE MARKET.
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Mar 21,2017
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Carol sowter
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Lynda Rooney
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Mar 21,2017
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DO NOT RENT from these people our property is full of damp and mould which they knew about but just painted over it , we are the 3rd family to move out in 2 years because of this and we actually asked before we decided to rent if there was any mould as our 2 month daughter at the time has bad allergies to be told none have been reported. 3 weeks in and black mould appeared in every room , having to keep windows open in the coldest months is not ideal and to find out there is a leak from the boil...
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Bad
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Jan 09,2017
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Guy Craddock
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Cailey Howard
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Jan 09,2017
4 people found
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Appalling letting service from start to finish which included lying say the landlord required tenants at an earlier date when in fact the landlord did not and was happy to wait, the estate agents set up utility bills in tenants name with Spark energy without consent of landlord or tenants, and the estate agents have failed to return deposit now for one month after landlord approval. NEVER USE THIS ESTATE AGENTS....
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Neither good or bad,
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Dec 13,2016
Minithumbup
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Cherelle Best
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Dec 13,2016
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Cherelle and the rest of the team in branch were amazing throughout. The day we first viewed the property Cherelle was very knowledgable and could answer all our questions. She was in constant contact throughout the process and always quick to reply to our questions. If we dropped into branch and Cherelle wasn't available the other agents were able to answer our questions thoroughly. They were all very friendly and professional....
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Dec 09,2016
Minithumbdown
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Dec 09,2016
4 people found
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DO NOT LET YOUR PROPERTY THROUGH KING AND CHASEMORE!! I CAN'T SHOUT IT LOUDLY ENOUGH! One star as can't leave no stars - really these agents deserve NO STARS They will cause you nothing but heartache and loss of money. The staff are complete incompetents as well as rude, ignorant, useless. they are there for the tenants not the landlords and as many other landlords have said in reviews onhere, you would be so much better off just managing your property yourselves. Do not give them your ...
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Comment on agent fees
Don't give them any of your money! Find another agent - probably a smaller one. One that doesn't lie to you, call out contractors that you haven't asked for and then expect you to pay their exorbitant fees without any consultation… I could go on for hours. Don't go there - take it from someone who has had to deal with a shedload of Sh1t for the last 6 months!!
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Dec 05,2016
Minithumbup
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Dec 05,2016
0 people found
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recently completed on my property sale with King and Chasemore Worthing which has been going on for several months now and was kept updated through out the whole process by Mark and Sammi. Always friendly, genuine advice and really listened to me and what I wanted. Fantastic team I would highly recommend!...
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Comment on agent fees
Reasonable
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Dec 01,2016
Minithumbup
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Cherelle Best
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Jasmin Crossfield
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Dec 01,2016
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What a fantastic team right the way from beginning to end they we're all fantastic very professional . They were a pleasure nothing was too much trouble...
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Oct 30,2016
Minithumbdown
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Oct 30,2016
1 people found
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I would advise anyone thinking of renting through this agent NOT TO. I am the landlord and paying for Their full management package of my home, which is not worth it. I have been caused stress through their lack of communication and lies. I still haven't got a contract from them and they work for the tenant and not the landlord. I was told the electrics were okay and then weeks later when the tenant has moved in I am told they need doing. This is not fair to me or the tenant as they will now ha...
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Comment on agent fees
That's not in dispute. Whatever I pay them they do not deserve it. I should have managed it myself.
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Oct 05,2016
Minithumbup
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Cherelle Best
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Oct 05,2016
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Right from initial consultation with Daniel, we felt confident that we had the right team to sell our property. Although we didn't buy through King and Chasemore, we felt that we were supported all along the way, through ups and downs. Communication was excellent and we feel Cherelle continually went above the call of duty to ensure the whole process went as smoothly as reasonably possible....
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Comment on agent fees
Acceptable in line with others
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Oct 03,2016
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dan mack
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elia magar
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Oct 03,2016
1 people found
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Very bad experience- after agreement to rent property and booked appointment to do the contracts, they gave the flat to someone else without even giving us any notice. We had to call them on the day to verify the appointment and they told us then....
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BAD
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Sep 20,2016
Minithumbup
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Cherelle Best
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Daniel Ranson
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Sep 20,2016
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The whole selling experience went smoothly with the excellent support of the whole team at K & C. We have especially have had the pleasure of dealing with Cherelle mostly. Cherelle is most certainly an asset to King & Chasemore. She is both pleasant and professional, and a pleasure to deal with. Many thanks Peter & Margaret Dawson...
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Comment on agent fees
Good
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Aug 26,2016
Minithumbdown
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Aug 26,2016
1 people found
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Dreadful ! 12 hours after signing up with them I changed my mind as I felt they had been too pushy, and over valued my property, but having already paid a deposit for some legal fees I requested my money back. However after numerous emails , and visits to the branch it was not forth coming. Eventually I had to dispute the transaction with my bank to get the refund. Appalling....
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Comment on agent fees
BAD, wanted 1.5% commission
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Aug 08,2016
Minithumbup
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Cherelle Best
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Tim Morris
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Aug 08,2016
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Very helpful service, kept us up to date regularly, as first time buyers made a very stressful time as stress free as possible....
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May 17,2016
Minithumbup
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Cailey Howard
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May 17,2016
0 people found
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Cailey is really professional and helpful. The all move was so smooth and every question we had an answer was quick. She is really good in her job....
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Everything was really good.
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May 13,2016
Minithumbup
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David Gregory
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Andrew
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May 13,2016
0 people found
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David (Branch Manager) at King & Chasmore kept in contact with me for a few years, each January would make a courtesy call to check my moving status. This year (2016) when David call I was actually on my way back from attending a viewing (some would say his call was fate). David was quick to attend my property to offer me a valuation. I received a very competitive valuation and % rate. No sooner had I signed on the bottom line David and his team had viewing lined up! David then handed me ...
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Good
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May 05,2016
Minithumbup
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Cailey Howard
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Helene Guignot
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May 05,2016
0 people found
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Cailey Howard has been very helpful in advising on the rental pricing and finding the right tenants. She has kept us informed at all times and taken our requirements on board. Helene Guignol has also been very helpful showing tenants the properties, keeping us informed and liaison between prospective tenants and us....
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Comment on agent fees
Average for the area
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Apr 28,2016
Minithumbup
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Helene Guignot
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Apr 28,2016
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From the first moment we met Helene she went out of her way to be helpful and accommodating. She showed us two properties the first of which we decided to rent and from that moment nothing was too much trouble for her. She answered our questions promptly and let us know if time was needed to provide an answer. She is respectful, always professional and has a most friendly personality. It has been a real pleasure to have had Helene as our agent and we would thoroughly recommend her to anyone see...
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Comment on agent fees
Rasonable
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Apr 20,2016
Minithumbup
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Emma Arundale Natalie Ashworth Thomson
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Georgina Gunn
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Apr 20,2016
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Georgina arranged the viewing for us at very short notice and was timely to the appointment. She has a lovely honest manner about her and we found her very friendly and happy to help with anything. We really wanted the house so between her and Emma they negotiated for us the price we wanted to pay the same day and we bought it very quickly! Georgina dealt with another couple of viewings which was no trouble and Emma dealt with the progress of the sale brilliantly. Very friendly helpful honest pe...
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Comment on agent fees
Didn't pay any as we were buying
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Apr 14,2016
Minithumbup
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Cherelle Best
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Jasmin Crossfield
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Apr 14,2016
0 people found
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K&C quickly found a cash buyer offering a price I could accept without hesitation. Subsequently, I was impressed by K&C's proactive approach in successfully resolving problems that arose during the legal sale process, and with how they managed progress generally. I was informed of developments and updated without having to ask. Contact whether face to face or over the phone was always professional and pleasant....
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Good.
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Apr 05,2016
Minithumbup
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Jasmin Crossfield
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Apr 05,2016
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From day one, Jasmin was pleasant and helpful, making the process of buying my flat totally flawless. Even after completion she has remained available to help with minor issues. I can highly recommend King & Chasemore....
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Good
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Mar 31,2016
Minithumbup
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Jasmin Crossfield
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Daniel Ranson
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Mar 31,2016
0 people found
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King & Chasemore were a pro active agent, having booked me in a an early viewing I proceeded to offer a full asking price the next day. Unfortunately my offer was not accepted as the vendor was expecting an open day organised by King & Chasemore and felt it was in their interest to hold out for this in case there were offers exceeding asking price perhaps. Following the open day my offer was accepted following negotiation between King & Chasemore and the vendor. From this po...
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Comment on agent fees
Fees for purchasing are not applicable. The solicitors reccomended where expensive although I used another which I used previously so cannot comment for their service.
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Mar 24,2016
Minithumbup
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Harriett Harrison
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Mar 24,2016
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Brilliant service from Harriett at King and Chasemore, always keeping me up dated on the purchase and very helpful throughout. Highly recommend !!...
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Mar 09,2016
Minithumbup
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Mar 09,2016
0 people found
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We used King & Chasemore to sell our home in Spierbridge Road, Storrington. We were extremely happy as our property was sold for the full asking price very quickly. We were particularly happy with Branch Manager * and Senior Negotiator**. We also used their mortgage consultant *** who was brilliant and put our minds as ease. Nothing was too much for King & Chasemore we really felt Bruno went the extra mile and visited us in person in to keep us updated and informed all the way through to...
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Comment on agent fees
Fees were higher than the other agents but we were happy to pay the extra as the service we received was second to none.
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Feb 29,2016
Minithumbup
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Jasmin Crossfield
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Daniel Ranson
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Feb 29,2016
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We bought a house being sold by king & chasemore. Ours was the move from hell as our first buyer failed to honour promises made and we were caught in the middle. Daniel and jasmin helped out in many ways when our first sale purchase collapsed. Our second attempt at buying the same house was only a little better but we did succeed. Estate agency is not easy as you have to be patient polite and push forwards to make things happen all in the same breath. King and Chasemore are very fair and pro...
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Feb 19,2016
Minithumbup
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Cailey Howard
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Feb 19,2016
0 people found
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Our property was previously marketed with another agent who had not received any interest in six weeks. Cailey visited our property on 26th January providing a very confident professional attitude to renting the brand new property. This was followed through both a prospective tenant and ourselves were constantly liaised with to ensure that the property was let and all necessary paperwork completed in a timely manner. The new tenants moved in on the 8th February just two weeks later....
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Comment on agent fees
Excellent fees.
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Jan 29,2016
Minithumbdown
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Jan 29,2016
1 people found
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I am shocked with how unprofessional this company have been. No communication. My partner and I have had to continuously contact the office. They lack customer service and do not give complete details. Had 3 issues with tenancy fees when moving in. They added £145 in fees that were not explained on the first fee quote! Make sure you keep all paperwork as when we queried this we was told sometimes we do sometimes we don't. As a Landlord they are appalling. Maintenance issues to which my pa...
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What agent could do to change your mind?
Horrendous! Added fees expecting us to not see they had added them. Changed our moving date without our consent and wanted to charge us for changing the date!
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Comment on agent fees
Horrendous! Added fees expecting us to not see they had added them. Changed our moving date without our consent and wanted to charge us for changing the date!
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Last updated at 11:57 AM 22/10/2015 by Daniel Ranson

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Last updated at 11:57 AM 22/10/2015 by Daniel Ranson

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View All 31 Branches


King & Chasemore - Branch, Bognor Regis, PO21
Branch
18 Station Road, Bognor Regis PO21 1QE
(2)
King & Chasemore - Branch, Bognor Regis, PO21
Branch
232A Chichester Road, Bognor Regis PO21 5BA
(0)
King & Chasemore - Branch, Bognor Regis, PO22
Branch
79 Felpham Road, Bognor Regis PO22 7PF
(1)
show all branches (31)
King & Chasemore - Branch, Brighton, BN1
Branch
52 Norfolk Square, Brighton BN1 2PA
(3)
King & Chasemore - Branch, Brighton, BN1
Branch
201 Preston Road, Brighton BN1 6SA
(4)
King & Chasemore - Branch, Brighton, BN2
Branch
49-50 Lewes Road, Brighton BN2 3HW
(3)
King & Chasemore - Branch, Chichester, PO19
Branch
57 North Street, Chichester PO19 1NB
(0)
King & Chasemore - Branch, Eastbourne, BN21
Branch
35 Cornfield Road, Eastbourne BN21 4QG
(1)
King & Chasemore - Branch, Horsham, RH12
Branch
13 Carfax, Horsham RH12 1AQ
(12)
King & Chasemore - Branch, Hove, BN3
Branch
20 Church Road, Hove BN3 2FN
(13)
King & Chasemore - Branch, Lancing, BN15
Branch
10 South Street, Lancing BN15 8AG
(1)
King & Chasemore - Branch, Littlehampton, BN17
Branch
6 Surrey Street, Littlehampton BN17 5BG
(2)
King & Chasemore - Branch, Midhurst, GU29
Branch
West Street, Midhurst GU29 9NQ
(6)
King & Chasemore - Branch, Steyning, BN44
Branch
29 High Street, Steyning BN44 3YE
(0)
King & Chasemore - Branch, Worthing, BN11
Branch
33 South Street, Worthing BN11 3AW
(3)
King & Chasemore - Station Road Branch, Crawley Down, West
Station Road Branch
The Estate Office, Crawley Down West Suss
(0)
King & Chasemore - Branch, Crawley, RH10
Branch
45 High Street, Crawley RH10 1BQ
(3)
King & Chasemore - Chichester, , PO19
Chichester
57 North Street, Chichester PO19 1NB
(2)
King & Chasemore - Goring-by-Sea Branch, Worthing, BN12
Goring-by-Sea Branch
329 Goring Road, Worthing BN12 4NX
(1)
King & Chasemore - Horley, , RH6
Horley
27 High Street, Horley RH6 7BH
(1)
King & Chasemore - Horsham, , RH12
Horsham
Richmond House, 13 Carfax, Horsham RH12 1AQ
(12)
King & Chasemore - Kemp Town Branch, Brighton, BN2
Kemp Town Branch
6 St. Georges Road, Brighton BN2 1EB
(4)
King & Chasemore - Littlehampton, , BN17
Littlehampton
6 Surrey Street, Littlehampton BN17 5BG
(1)
King & Chasemore - Littlehampton, BN16
Office 18
2-3 Churchill Court 112 The Street Rustington, Littlehampton BN16 3DU
(0)
King & Chasemore - Burgess Hill, RH15
Office 3
34 Church Road, Burgess Hill RH15 9AE
(0)
King & Chasemore - Crawley, RH10
Office 6
The Estate Office Station Road Crawley Down West, Crawley RH10 4TE
(0)
King & Chasemore - Dorking, RH4
Office 7
The Old Courthouse 275 High Street, Dorking RH4 1YB
(0)
King & Chasemore - office-23, Brighton, BN1
office-23
2022 Gloucester Place, Brighton BN1 4AA
(0)
King & Chasemore - Rottingdean Branch, Brighton, BN2
Rottingdean Branch
43 High Street, Brighton BN2 7HE
(2)
King & Chasemore - Saltdean, Brighton, BN2
Saltdean
28 Longridge Avenue, Brighton BN2 8LJ
(2)
King & Chasemore - Storrington Branch, Storrington, RH20
Storrington Branch
30 High Street, Storrington RH20 4DU
(13)

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