The UK's Largest Customer Review Website for the Property Industry

King & Chasemore Logo

King & Chasemore

4.9/5, 149 Reviews
100% Recommended

88% sales valuation accuracy

68% letting valuation accuracy

70% sales fee satisfaction

70% letting fee satisfaction

Contact Us
We pride ourselves in presentation and professionalism and to this end, it is our aim to provide our customers with the highest levels of service and commitment.
Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales88.00%70%£32,500£900,000
Lettings68%70%£725£1,650
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
11121016405185428
Address

King & Chasemore
Richmond House, 13 CarfaxHorsham, West Sussex
RH12 1AQ
01403 264441

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 18:00
  2. 09:00 - 18:00
  3. 09:00 - 18:00
  4. 09:00 - 18:00
  5. 09:00 - 18:00
  6. 09:00 - 16:00
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
  • ?Relocation Agent Network
  • ?National Homes Network
  • ?Move With Us
  • allAgents Portal
  • ?OnTheMarket
  • Rightmove
  • Zoopla
Social Media
TwitterEmail
Members of
Member LogoMember LogoMember Logo
Latest Properties

No Property Found

No Property Found
King & Chasemore Branches (View All 32)
Dishonest avoid at all ...

Share On :  FacebookTwitter

1 Star Review

By : 'KHPR'
Branch : Saltdean, 28 Longridge Avenue
Services : 1
Sold price : £1900
Would you recommend ? : No
Postcode : BN2

25 Sept 2025
People found this helpful

King & Chasemore Saltdean (Countrywide Residential Lettings Ltd) – disgraceful, dishonest, and a serious risk to landlords. This company should not be trusted with anyone’s property or money. My experience has been appalling from start to finish, and their handling of rent and complaints has been ... Read Full Review

Comments (0)Was this helpful?:
Utter ...

Share On :  FacebookTwitter

1 Star Review

By : 'Jay'
Branch : Hove, 20 Church Road
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : BN3

30 Mar 2025
People found this helpful

I stopped using King & Chasemore about 10 years ago, my property came up rent again recently. I gave clear reasons why I stopped using them and they assured me they'd improved greatly, definitely NOT the , nothing has changed in that time. My experience was impressive they were chasing me to sign ... Read Full Review

Comments (0)Was this helpful?:
**Terrible Estate Agency – ...

Share On :  FacebookTwitter

1 Star Review

By : 'George'
Branch : Brighton, 49-50 Lewes Road
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : BN2

26 Mar 2025
People found this helpful

I used this estate agency as a landlord, and my experience was nothing short of a nightmare. They withheld my tenant’s deposit to cover unreasonable fees that I never agreed to pay. Their lack of transparency and blatant dishonesty is shocking. Not only did they fail to act in my best interests ... Read Full Review

Comments (0)Was this helpful?:
Terrible ...

Share On :  FacebookTwitter

1 Star Review

By : 'Mj'
Branch : Worthing, 15 Chapel Road
Services : Sales( Prospective Vendor/Buyer )
Sold price : £300000
Would you recommend ? : No
Postcode : BN16

24 Mar 2025
People found this helpful

I am very disappointed with this Agents. They cancelled my viewing last week without any good reason and rearranged it to this week assuring me that I am the first viewer and not to worry about anything. They just rang me to cancel again because they had a viewing the property and the offer has ... Read Full Review

Comments (0)Was this helpful?:
Becky Webb - ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'dananddan'
Branch : Storrington Branch, 30 High Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : RH10

17 Feb 2025
People found this helpful0

Becky from the very first phone call has been absolutely amazing, full of advice and talked us through each step of the way. Couldn't be happier with the service we've ... Read Full Review

Comments (0)Was this helpful?:
WORST SERVICE ...

Share On :  FacebookTwitter

1 Star Review

By : 'jaly'
Branch : Hove, 20 Church Road
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : BN41

8 Oct 2024
People found this helpful0

Worst service EVER, and I am still paying a high price for going with King & Chasemore. I have never known such appalling and unethical service such as this. The practices employed here are off the scale. Over two weeks ago, we served notice on King & Chasemore after we found out they had ... Read Full Review

Comments (0)Was this helpful?:
Erena Philipos excellent ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'Frederique'
Branch : Brighton, 49-50 Lewes Road
Services : Online Auctions
Would you recommend ? : Yes
Postcode : BN3

12 Feb 2024
People found this helpful0

I just want to give Erena Philipos, a young real estate agent working for Kings and Chasemore, a shout out as she showed real professionalism and really accommodated my elderly parents and me on a tricky time schedule. Although we did not want the property she asked for our feedback and wanted to ... Read Full Review

Comments (0)Was this helpful?:
Viewed houses for sale in the ...

Share On :  FacebookTwitter

3 Star Review
UserName

By : 'Tyrone'
Branch : Storrington Branch, 30 High Street
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : Yes
Postcode : RH20

6 Dec 2023
People found this helpful0

Viewed houses for sale in the Storrington over the weekend. Lewis was a fantastic estate agent, “not pushy” but gave honest answers to honest questions. Also dealing with Emily (manager) the branch manager was a good experience as she was very friendly, professional and approachable. I write the ... Read Full Review

Comments (0)Was this helpful?:
Viewed houses for sale in the ...

Share On :  FacebookTwitter

3 Star Review
UserName

By : 'Tyrone'
Branch : Storrington Branch, 30 High Street
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : Yes
Postcode : RH20

6 Dec 2023
People found this helpful0

Viewed houses for sale in the Storrington over the weekend. Lewis was a fantastic estate agent, “not pushy” but gave honest answers to honest questions. Also dealing with Emily (manager) the branch manager was a good experience as she was very friendly, professional and approachable. I write the ... Read Full Review

Comments (0)Was this helpful?:
Got screwed over from start ...

Share On :  FacebookTwitter

1 Star Review

By : 'GC'
Branch : Crawley, 45 High Street
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : RH11

20 Aug 2023
People found this helpful2

Got screwed over from start to finish when renting with them would HIGHLY not ... Read Full Review

Comments (0)Was this helpful?:
i HAVE AN EXCELLENT CREDIT ...

Share On :  FacebookTwitter

1 Star Review

By : 'A.'
Branch : Brighton, 52 Norfolk Square
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £1125
Would you recommend ? : No
Postcode : BN3

8 Mar 2023
People found this helpful28

i HAVE AN EXCELLENT CREDIT REPORT ( A CREDIT REPORT REFLECTS YOUR PRESENT ND PAST CONDUCT WITH ALL THINGS FINANCIAL) I HAVE SAVINGS i HAVE REFERENCES I AM CONVALESCING FROM A COVID RELATED CONDITION THEREFORE NOT WORKING JUST NOW BUT COUNT ON ALL OF THE ABOVE AND ONGOING SUPPPORT , PLUS I ... Read Full Review

Comments (0)Was this helpful?:
Great ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'SHARON'
Branch : Crawley, 45 High Street
Services : Letting( As a Tenant )
Rent PCM : £1400
Would you recommend ? : Yes
Postcode : RH10

11 Feb 2023
People found this helpful0

Great team everyone who we have spoken to has been absolutely great and do helpful. What could have been a stressful time has been made seem less and efficient! The whole process has been fab - a discuss thank you to Cloe who has been very ... Read Full Review

Comments (0)Was this helpful?:
Very poor property Management ...

Share On :  FacebookTwitter

1 Star Review

By : 'Adrian'
Branch : Crawley, 45 High Street
Services : Letting( Property Management )
Would you recommend ? : No
Postcode : RH10

3 Feb 2023
People found this helpful4

Very poor property Management Team at sorting property issues. As a landlord I would not recommend this company they only care about taking your money from the services that they promise but never deliver. E.g. Always making excuses before they deliver the service of inspection (service we are ... Read Full Review

Comments (0)Was this helpful?:
Although I did not sell my ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : '.'
Branch : Storrington Branch, 30 High Street
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : RH20

10 Aug 2022
People found this helpful0

Although I did not sell my property though King and Chasemore , as an unexpected offer was made through another agent, I was impressed with the time that Tim spent discussing my options and his knowledge of the local market . His manner was professional, courteous and informed. in future I would ... Read Full Review

Comments (0)Was this helpful?:
Great team of staff, ...

Share On :  FacebookTwitter

5 Star Review

By : 'Raj.'
Branch : Brighton, 52 Norfolk Square
Services : Letting( As a Tenant )
Rent PCM : £825
Would you recommend ? : Yes
Postcode : BN1

12 Jul 2022
People found this helpful0

Great team of staff, understanding and helpful. They were courteous when they should have been and kept on top of process throughout. A thank you to Erena and Rebecca for there ... Read Full Review

Comments (0)Was this helpful?:
Find them extremely poor of ...

Share On :  FacebookTwitter

1 Star Review

By : 'Hiren'
Branch : Crawley, 45 High Street
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : RH10

3 Dec 2021
People found this helpful1

Find them extremely poor of sorting property issues. Keep getting told the maintenance team will call me and never do. Safety is not their priority. Very disappointed!!!! As a landlord myself with children at the property such issues should be dealt with promptly and a courtesy call ... Read Full Review

Comments (0)Was this helpful?:
Lauren Whitehead looked after ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'Pip'
Branch : Worthing, 15 Chapel Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : BN17

19 Nov 2021
People found this helpful0

Lauren Whitehead looked after us from the start. Extremely professional friendly and efficient. Highly recommend her …thank you Lauren. Would like to mention Ashling and Rebecca also very friendly and efficient. Lauren was our first port of call and lead the way. The whole process was ... Read Full Review

Comments (0)Was this helpful?:
Website claims conveyancing 2 ...

Share On :  FacebookTwitter

2 Star Review

By : 'Chain'
Branch : Chichester, 57 North Street
Services : Conveyancing
Sold price : £325000
Would you recommend ? : No
Postcode : PO19

7 Jul 2021
People found this helpful0

Website claims conveyancing 2 weeks quicker than typical as they order the searches straight away. I reality it was the slowest in the chain. Feel sorry for the branch staff as they’ struggle to find out progress during conveyancing ... Read Full Review

Comments (0)Was this helpful?:
We can't speak highly ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'Beverley'
Branch : Saltdean, 28 Longridge Avenue
Services : Sales( As a Buyer )
Sold price : £900000
Would you recommend ? : Yes
Postcode : BN2

26 Mar 2021
People found this helpful0

We can't speak highly enough of how great Kaylie was in supporting our purchase through out the process. We couldn't have done it in the 6 week time-line without her dedicated follow up. She would provide proactive solutions to facilitate our purchase, especially fundemental during ... Read Full Review

Comments (0)Was this helpful?:
Unaware of role of ...

Share On :  FacebookTwitter

2 Star Review

By : 'Elw'
Branch : Hove, 20 Church Road
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : BN1

25 Mar 2021
People found this helpful1

Impersonal, didn’t follow up on sale, had no idea how chain was progressing, were completely unaware of completion date and had made no provisions for keys. Blamed everyone else - clearly do not understand what their role is. The only thing they were prompt at was submitting their ... Read Full Review

Comments (0)Was this helpful?:
1 - 20 of 149 items

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.

Last updated at 10/22/2015, 5:27:06 AM by allAgents

Awards won by King & Chasemore

Regional Awards Won by King & Chasemore

Individual Branch Awards

Loading...