Keystones Property
5/5, 216 reviews
100% recommended
94% sales valuation accuracy
98% sales fee satisfaction
96% lettings valuation accuracy
97% lettings fee satisfaction
Keystones Property is an independent estate agency dealing with Sales, Lettings & Management. We are a close knit team. Our mission statement is to ensure the best customer service for our clients. All of our staff members are devoted to improving their property knowledge to share with clients so we can ... show more Keystones Property is an independent estate agency dealing with Sales, Lettings & Management. We are a close knit team. Our mission statement is to ensure the best customer service for our clients. All of our staff members are devoted to improving their property knowledge to share with clients so we can go the extra mile for the customers needs regardless of the immediate financial gain, always remembering that you must give in order to receive. We guarantee a first class service or your money back!

...left to get your reviews in for the
2020 Estate & Letting Agent Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 94% 98% £154,000 £890,000
Lettings 96% 97% £775 £2,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
55 0 54 0 65 0 36 0 6 0
Areas covered
  • RM5
  • IG11
  • RM3
  • IG2
  • RM1
  • RM4
  • RM2
  • RM7
  • RM8
  • IG10
  • RM6
  • RM9
Address

13 Clockhouse Lane
Collier Row,Romford
Essex
RM5 3PH
01708 909 100

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
NAEA TPOS Sales TPOS Lettings TPOS DPS Property Redress Scheme

“Would like say thank you to keystones propert......”

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Jul 24,2020
Minithumbup
Jay
Scott
By: 'Ruben Francisco'
Jul 24,2020
0 people found
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Would like say thank you to keystones property In particular to Jay and Scott for the help and support and service they give to help us get the new house....
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“The service from Keystones and Especially Adi......”

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Jul 20,2020
Minithumbup
Adil
By: 'kieron smith'
Jul 20,2020
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The service from Keystones and Especially Adil has been fantastic. Adil has been very reassuring and guiding us through the moving process which has been very stressful but Adil has been brilliant and i could not thank him enough. If we move again i will ...
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“Great professional service...”

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Jun 29,2020
Minithumbup
Adil
By: 'Gary Herbert'
Jun 29,2020
0 people found
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Great professional service. The photos were well done and multiple viewings were organised as soon as the property was up for Sale. The experience of selling was smooth and not stressful, Adil and the team were all very helpful. Would recommend using Keystones....
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“Excellent service!! Thank you, William Smith ......”

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Jun 18,2020
Minithumbup
William
Scott
By: 'Alex'
Jun 18,2020
0 people found
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Excellent service!! Thank you, William Smith and Scott Jay. A professional, smart and good communication team! I will strongly recommended them!!!! Alex,...
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“Really thank you for the great smooth support......”

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Jun 15,2020
Minithumbup
Adil
By: 'nazire cakan'
Jun 15,2020
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Really thank you for the great smooth supportive process in buying my property. A special thank you to Adil who was really supportive and helpful....
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“Excellent service. They got my property rente......”

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Jun 05,2020
Minithumbup
By: 'Mehul P'
Jun 05,2020
0 people found
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Excellent service. They got my property rented within 2 weeks of taking photos in the COVID-19 climate. Very happy with the service provided so far....
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“Great service!...”

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May 31,2020
Minithumbup
Jay
Adil
By: 'Abbie Gamon'
May 31,2020
0 people found
this helpful
We had the help of Keystones when buying our first property. I would deffently reccomend using them. We had help from Jay and Adil and they both made the experience a lot less stressful and were both very helpful. Thank you, Abbie & Scott...
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“Firstly I would like say that the entire team......”

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May 28,2020
Minithumbup
By: 'Terry Davis'
May 28,2020
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Firstly I would like say that the entire team at keystones are friendly , dedicated and excellent at their jobs. We have recently sold our house through them and the experience was made seamlessly. The house pictures that they took were far better than any other ...
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“Property buying...”

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May 19,2020
Minithumbup
Adil
By: 'Elif Tarlacik'
May 19,2020
0 people found
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Adil was brilliant with helping me move into my new house, all the paperwork was done very quickly and there was no fuss and any questions or queries I had were all dealt with very professionally and quickly. Thank you for all your effort and ...
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“Fantastic service...”

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May 18,2020
Minithumbup
Ross
Adil
By: 'Jon Martin'
May 18,2020
0 people found
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We used the team at Keystones to sell our property after receiving a recommendation and they have been amazing from start to finish. Ross talked us through all the options at the start, filling us with confidence in their ability to get our property sold. ...
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“property sale...”

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May 04,2020
Minithumbup
By: 'vanessa'
May 04,2020
0 people found
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I cant speak highly enough of my experience with Keystones property. Manager Adil and team have shown throughout the negotiations and closing true professionalism and genuine interest on both sides towards there clients being quick to reslove and handle any issues, callbacks and informed throughout ...
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“A very professional company with good communi......”

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Apr 29,2020
Minithumbup
William
By: 'Martin Carnaby'
Apr 29,2020
0 people found
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A very professional company with good communications and very helpful staff. Keystones made the whole process seamless and kept me informed at every stage....
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“I am not one to write reviews, but I cannot......”

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Apr 28,2020
Minithumbup
Adil
Jay
By: 'Sim'
Apr 28,2020
0 people found
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I am not one to write reviews, but I cannot thank Keystones enough for what they have done for us. We put our house on the market through another agent, however the ongoing commitment, support & communication from Keystones was definitely more noticeable, to the point ...
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“Excellent customer service...”

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Apr 28,2020
Minithumbup
Jay
Adil
By: 'Rhiyoma Monique Ogadako'
Apr 28,2020
0 people found
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Friendly and dedicated staff who really work hard to achieve your goal. They went out of their way to get my property rented. Truly excellent customer service. Thank you kindly....
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“Very helpful staff...”

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Apr 20,2020
Minithumbup
Scott
By: 'Emad Holdings LTD'
Apr 20,2020
0 people found
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Scott helped us with some letter templates which we sent to our tenants during Covid-19 crisis. He was really helpful and would recommend his services to any landlord having difficulties with their tenants....
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“Excellent quick done . The agent was very hel......”

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Apr 17,2020
Minithumbup
William
By: 'Denis Sirbu'
Apr 17,2020
0 people found
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Excellent quick done . The agent was very helpful very polite. Very nice house and spacious rooms .large kitchen and living room...
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“Adil And wills...”

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Mar 28,2020
Minithumbup
William
Adil
By: 'Jey bala'
Mar 28,2020
0 people found
this helpful
Excellent service all round from first enquiry until the completion. The advise was good, the communications prompt and relevant. I would definitely recommend Keystone agent and in particular, Mr. Adil Sljivar and Mr.William smith , who was always polite, courteous and understood our needs. Thank ...
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“My experience is a very positive with Keyston......”

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Mar 27,2020
Minithumbup
William
William
By: 'Jaroslaw Andrakowicz'
Mar 27,2020
0 people found
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My experience is a very positive with Keystones Property. During those difficult times for us agents done extremely well. All proces for renting property went well and quick. I would definitely recommend Keystones Property....
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“Amazing experience in renting out our property......”

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Mar 27,2020
Minithumbup
Adil
Scott
By: 'Gautam Bhagra'
Mar 27,2020
0 people found
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Amazing experience in renting out our property and having it fully managed with Keystones. They are very professional and promptly responded back to any questions I have. They also found me a tenant within a day of listing. Adil and team have provided excellent service ...
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“Firstly I would like to say a big thank for a......”

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Mar 20,2020
Minithumbup
Scott
By: 'Gillian Pattrick'
Mar 20,2020
0 people found
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Firstly I would like to say a big thank for all of the staff acknowledging me when I first entered the estate agents every member of staff greeted me with a smile and a good morning. I went into the estate just of the of ...
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“I would to thank everyone at keystones for the.....”

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Mar 08,2020
Minithumbup
Jay
Adil
By: 'Abdul Navabi'
Mar 08,2020
0 people found
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I would to thank everyone at keystones for their great work in helping us buy our dream home. Special mention goes to Adil and Jay who was both exceptional in delivering an amazing service to us without any problems through out the process....
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“Keystones...”

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Feb 26,2020
Minithumbup
Scott
By: 'Gavin Flatt'
Feb 26,2020
0 people found
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I would highly recommend Keystone, lovely professional people couldn't have asked for a better experience. A big thanks to Melissa for all the help she gave us over the last few months with our move....
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“5-star service from Jay Leonce at Keystones P......”

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Feb 20,2020
Minithumbup
Jay
By: 'Deborah Douglas'
Feb 20,2020
0 people found
this helpful
5-star service from Jay Leonce at Keystones Property. Jay arrived for my viewing promptly and was both pleasant and professional. He was able to tell me in detail about the property and local area, which helped with my decision-making. Jay responded to my queries with ...
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By: Jay Leonce
Feb 25, 2020
View all comments (1)
Dear Deborah, Thank you for your review. I am glad I was able to help you with your property search. I hope you enjoy the house!! ...

“I highly recomend, it was very professional, ......”

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Feb 20,2020
Minithumbup
Jay
By: 'Valentin Timofte'
Feb 20,2020
0 people found
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I highly recomend, it was very professional, very helpfull and fast responding at any requirements. He was funny as well so you will don't feel bored when you have to sign the papers....
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“Highly recommend. Very kind and polite, every......”

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Feb 20,2020
Minithumbup
Jay
By: 'Marian-Andrei Rusu'
Feb 20,2020
0 people found
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Highly recommend. Very kind and polite, everything went smooth and all of my questions were answered promptly. Overall a pleasant experience....
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“5 stars service...”

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Feb 20,2020
Minithumbup
Jay
By: 'Paul Basalic'
Feb 20,2020
0 people found
this helpful
5 stars for Jay, was very helpful and very fast answering our questions. He made everything clear regarding of what we need to do and like this everything seems easy. Thank you....
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“Miss...”

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Feb 19,2020
Minithumbup
Jay
By: 'Craciun Letisia'
Feb 19,2020
0 people found
this helpful
5 stars for Jay, was very helpful and very fast answering our questions. He made everything clear regarding of what we need to do and like this everything seems easy. Thank you....
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“William is a fantastic estate agent, very hel......”

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Feb 18,2020
Minithumbup
William
By: 'Marian Achim'
Feb 18,2020
0 people found
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William is a fantastic estate agent, very helpful and we are grateful for his service in helping us to secure a new property....
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“Daniel Dapaah...”

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Feb 18,2020
Minithumbup
Jay
Adil
By: 'Daniel Dapaah'
Feb 18,2020
0 people found
this helpful
The staff are extremely Superb,genuinely interested in your need. I was helped with every step of the time towards me purchasing my property....
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“Very pleased with our experience with Keyston......”

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Feb 18,2020
Minithumbup
Adil
By: 'Jacqueline Nutley'
Feb 18,2020
0 people found
this helpful
Very pleased with our experience with Keystones Property. Adil and his team have worked tirelessly to get our home from sale to completion. We were always welcomed in the office, Adil took the time to talk us through the process. We have lived in our ...
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Staff picture Scott
(126)
Staff picture Jay
(52)
Staff picture Ross
(45)
Staff picture Adil
(20)
Staff picture William
(10)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Please contact info@key-stones.co.uk or call 0203 697 7788 regarding any complaints you may have. We take our complaints extremely seriously as a reflection on us and endeavour to handle any complaints with common sense first as there is always a solution to a problem. Please contact Scott Jay - Managing Director as your first point of call.
Last updated at 11:07 AM 24/07/2017 by Chris Killgallon

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