Keystones Property
5/5, 200 reviews
100% recommended
94% sales valuation accuracy
98% sales fee satisfaction
96% lettings valuation accuracy
97% lettings fee satisfaction
Keystones Property is an independent estate agency dealing with Sales, Lettings & Management. We are a close knit team. Our mission statement is to ensure the best customer service for our clients. All of our staff members are devoted to improving their property knowledge to share with clients so we can ... show more Keystones Property is an independent estate agency dealing with Sales, Lettings & Management. We are a close knit team. Our mission statement is to ensure the best customer service for our clients. All of our staff members are devoted to improving their property knowledge to share with clients so we can go the extra mile for the customers needs regardless of the immediate financial gain, always remembering that you must give in order to receive. We guarantee a first class service or your money back!
Keystones Property - Click to Visit Our Website

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 94% 98% £154,000 £890,000
Lettings 96% 97% £775 £2,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
52 0 50 0 61 0 31 0 6 0
Areas covered
  • RM5
  • IG11
  • RM3
  • IG2
  • RM1
  • RM4
  • RM2
  • RM7
  • RM8
  • IG10
  • RM6
  • RM9
Address

13 Clockhouse Lane
Collier Row,Romford
Essex
RM5 3PH
01708 909 100

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
NAEA TPOS Sales TPOS Lettings TPOS DPS Property Redress Scheme

“Adil And wills...”

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Mar 28,2020
Minithumbup
William
By: 'Jey bala'
Mar 28,2020
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Excellent service all round from first enquiry until the completion. The advise was good, the communications prompt and relevant. I would definitely recommend Keystone agent and in particular, Mr. Adil Sljivar and Mr.William smith , who was always polite, courteous and understood our needs. Thank ...
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“My experience is a very positive with Keyston......”

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Mar 27,2020
Minithumbup
William
William
By: 'Jaroslaw Andrakowicz'
Mar 27,2020
0 people found
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My experience is a very positive with Keystones Property. During those difficult times for us agents done extremely well. All proces for renting property went well and quick. I would definitely recommend Keystones Property....
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“Amazing experience in renting out our property......”

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Mar 27,2020
Minithumbup
Adil
Scott
By: 'Gautam Bhagra'
Mar 27,2020
0 people found
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Amazing experience in renting out our property and having it fully managed with Keystones. They are very professional and promptly responded back to any questions I have. They also found me a tenant within a day of listing. Adil and team have provided excellent service ...
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“Firstly I would like to say a big thank for a......”

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Mar 20,2020
Minithumbup
Melissa
By: 'Gillian Pattrick'
Mar 20,2020
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Firstly I would like to say a big thank for all of the staff acknowledging me when I first entered the estate agents every member of staff greeted me with a smile and a good morning. I went into the estate just of the of ...
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“I would to thank everyone at keystones for the.....”

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Mar 08,2020
Minithumbup
Jay
Adil
By: 'Abdul Navabi'
Mar 08,2020
0 people found
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I would to thank everyone at keystones for their great work in helping us buy our dream home. Special mention goes to Adil and Jay who was both exceptional in delivering an amazing service to us without any problems through out the process....
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“Keystones...”

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Feb 26,2020
Minithumbup
Melissa
By: 'Gavin Flatt'
Feb 26,2020
0 people found
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I would highly recommend Keystone, lovely professional people couldn't have asked for a better experience. A big thanks to Melissa for all the help she gave us over the last few months with our move....
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“5-star service from Jay Leonce at Keystones P......”

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Feb 20,2020
Minithumbup
Jay
By: 'Deborah Douglas'
Feb 20,2020
0 people found
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5-star service from Jay Leonce at Keystones Property. Jay arrived for my viewing promptly and was both pleasant and professional. He was able to tell me in detail about the property and local area, which helped with my decision-making. Jay responded to my queries with ...
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By: Jay Leonce
Feb 25, 2020
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Dear Deborah, Thank you for your review. I am glad I was able to help you with your property search. I hope you enjoy the house!! ...

“I highly recomend, it was very professional, ......”

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Feb 20,2020
Minithumbup
Jay
By: 'Valentin Timofte'
Feb 20,2020
0 people found
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I highly recomend, it was very professional, very helpfull and fast responding at any requirements. He was funny as well so you will don't feel bored when you have to sign the papers....
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“Highly recommend. Very kind and polite, every......”

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Feb 20,2020
Minithumbup
Jay
By: 'Marian-Andrei Rusu'
Feb 20,2020
0 people found
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Highly recommend. Very kind and polite, everything went smooth and all of my questions were answered promptly. Overall a pleasant experience....
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“5 stars service...”

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Feb 20,2020
Minithumbup
Jay
By: 'Paul Basalic'
Feb 20,2020
0 people found
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5 stars for Jay, was very helpful and very fast answering our questions. He made everything clear regarding of what we need to do and like this everything seems easy. Thank you....
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“Miss...”

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Feb 19,2020
Minithumbup
Jay
By: 'Craciun Letisia'
Feb 19,2020
0 people found
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5 stars for Jay, was very helpful and very fast answering our questions. He made everything clear regarding of what we need to do and like this everything seems easy. Thank you....
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“William is a fantastic estate agent, very hel......”

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Feb 18,2020
Minithumbup
William
By: 'Marian Achim'
Feb 18,2020
0 people found
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William is a fantastic estate agent, very helpful and we are grateful for his service in helping us to secure a new property....
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“Daniel Dapaah...”

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Feb 18,2020
Minithumbup
Jay
Adil
By: 'Daniel Dapaah'
Feb 18,2020
0 people found
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The staff are extremely Superb,genuinely interested in your need. I was helped with every step of the time towards me purchasing my property....
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“Very pleased with our experience with Keyston......”

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Feb 18,2020
Minithumbup
By: 'Jacqueline Nutley'
Feb 18,2020
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Very pleased with our experience with Keystones Property. Adil and his team have worked tirelessly to get our home from sale to completion. We were always welcomed in the office, Adil took the time to talk us through the process. We have lived in our ...
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“Jay Leonce is a very professional and helpful......”

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Feb 18,2020
Minithumbup
By: 'Bianca Maria Basalic'
Feb 18,2020
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Jay Leonce is a very professional and helpful persone.He help us with the information and all the enquire that we ask and made our move to be more easy than we accepted. Thank you !...
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“Great team they have got, very helpful,Adil ......”

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Feb 17,2020
Minithumbup
Adil
William
By: 'Ameer Ali'
Feb 17,2020
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Great team they have got, very helpful, Adil and Will are both very efficient and quick, Adil was also very helpful to me in making a good deal....
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“Great team at Keystones...”

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Feb 15,2020
Minithumbup
Scott
Jay
By: 'Shauna Tolaini'
Feb 15,2020
0 people found
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A really friendly, approachable team with a strong work ethic that ensures an efficient move. Whenever we called there was always someone happy to help. Really grateful to everyone at Keystones for their support....
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“We have been very happy with service we recei......”

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Feb 10,2020
Minithumbup
By: 'marie.lewzey@outlook.com'
Feb 10,2020
0 people found
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We have been very happy with service we received from keystones. Adil and his team have been very helpful. Would recommend....
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“Property Letting...”

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Feb 03,2020
Minithumbup
Adil
Jay
By: 'Richard Whitehead'
Feb 03,2020
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From the outset the Keystones process has been seamless in the letting of our property. The Team, in particular Adil, Jay and Ross, have been professional, informative and friendly. We felt very comfortable with their marketing and as a result we had several viewings within 2 ...
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“Shawn Beswick...”

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Jan 31,2020
Minithumbup
Jay
By: 'Shawn Beswick'
Jan 31,2020
0 people found
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Jay is a fantastic estate agent, very helpful and we are grateful for his service in helping us to secure a new property....
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“Sale of house in probate...”

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Jan 30,2020
Minithumbup
Ross
By: 'Shirley Taylor'
Jan 30,2020
0 people found
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We needed 3 valuations for a house in probate. Before it was granted and before we had put it on the market, Ross from Keystones had found a buyer! He has been on the ball from the get go, always available and helpful throughout. It has ...
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“Key Stones is better then other estate agents......”

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Jan 25,2020
Minithumbup
William
By: 'Jatinder kainth'
Jan 25,2020
0 people found
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Key Stones is better then other estate agents more easier to contact and Will our agent was professional and courteous helpful with information so yes would definitely recommend this Estate Agent...
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“A very professional, efficient and dedicated ......”

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Jan 23,2020
Minithumbup
Scott
Jay
By: 'Mathilde'
Jan 23,2020
0 people found
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A very professional, efficient and dedicated team/ service. There was always someone at the end of the phone who could help, in particular Jay and Scott. Thank you for getting our purchase over the line without too many hurdles....
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“Helpful, transparent, available to talk, acco......”

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Jan 22,2020
Minithumbup
Scott
Jay
By: 'Joe'
Jan 22,2020
0 people found
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Helpful, transparent, available to talk, accomplished and most importantly they got the job done. I would be happy to recommend their service and the biggest compliment is that I will be using their services when it comes to sell again....
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“Very pleased with the advice and guidance abo......”

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Jan 13,2020
Minithumbup
Scott
By: 'Shaun Barker'
Jan 13,2020
0 people found
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Very pleased with the advice and guidance about pricing of our house and the arrangements made for viewings. Sold the house within two weeks...
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“Keystones and in particular Branch Manager, A......”

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Dec 19,2019
Minithumbup
By: 'Bernard Hart'
Dec 19,2019
0 people found
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Keystones and in particular Branch Manager, Adil, were extremely efficient in finding us a tenant. They also kept us informed at every step of the process and have been very helpful. We would definitely recommend Keystones Property....
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“So Friendly and Professional...”

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Dec 17,2019
Minithumbup
Ross
By: 'Trudy Evans'
Dec 17,2019
0 people found
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So friendly and professional! The whole team has been exceptional throughout my ongoing purchase especially Ross who was my main point of contact. He is always on the other end of the phone to answer any questions or concerns I may have. Thank you all!!...
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“Well Done!!...”

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Dec 17,2019
Minithumbup
Ross
By: 'Ray Darlow'
Dec 17,2019
0 people found
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I am currently in the process of purchasing a property through Keystones Property and the customer service has been excellent! We have been mainly dealing with Ross who has kept us up to date and fully informed throughout the whole process!!...
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“First time landlord...”

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Dec 16,2019
Minithumbup
Scott
Melissa
By: 'Tony'
Dec 16,2019
0 people found
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As a first time landlord, Keystones helped me through the process from enquiry to getting tenants. The team were professional and acted promptly. I would have no hesitation in using Keystones again in future rentals and look forward to a good relationship....
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“Brilliant...”

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Dec 16,2019
Minithumbup
Adil
Jay
By: 'Amrit Bansal'
Dec 16,2019
0 people found
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In all honesty ... Adil at keystones is a asset to the company. Took somewhat of a challenge to get everything completed, as I was in a chain. However, those challenges seemed like light work to Adil, he was brilliant in chasing up what needed to ...
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By: Adil Sljivar
Dec 16, 2019
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‘’Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. If you have any friends or families that would be interested in our services then please do let us know and we will always go the extra mile . We look forward to working with you again in the future!’ ...
Staff picture Scott
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Staff picture Ross
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Staff picture Jay
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Staff picture Melissa
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Staff picture Adil
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Staff picture William
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Please contact info@key-stones.co.uk or call 0203 697 7788 regarding any complaints you may have. We take our complaints extremely seriously as a reflection on us and endeavour to handle any complaints with common sense first as there is always a solution to a problem. Please contact Scott Jay - Managing Director as your first point of call.
Last updated at 11:07 AM 24/07/2017 by Chris Killgallon

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