Keystones Properties
3/5, 19 reviews
53% recommended
100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
42% lettings fee satisfaction



Property Features

No description for branch.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £264,000 £450,000
Lettings 100% 42% £650 £3,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 2 5 7 2 0 3 0 0 0
Areas covered
  • E1
  • E2
  • E3
  • n1
  • E8
  • E14
  • E15-
  • RM10
  • N1
Address

146 Roman Road
Bethnal Green,London
Greater London
E2 0RY
020 8981 9955

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
NALS TPOS Sales TPOS Lettings TPOS DPS SAGEagent
Latest Properties

No Properties

“Wonderful!...”

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May 24,2022
Minithumbup
By: 'Jacob'
May 24,2022
0 people found
this helpful
I had a wonderful experience as a tenant through Keystone Properties. Everyone there was extremely friendly and helpful and I would highly recommend them to anyone. They will be my first stop the next time I’m looking for a new place to rent....
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“Only work for themselves! Worst estate agent ......”

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Jun 26,2021
Minithumbdown
By: 'Shanawaz'
Jun 26,2021
0 people found
this helpful
Only work for themselves! Worst estate agent ever! They rented out my property without my permission at an extremely below market price and started sending me the funds without even seeking my approval/authorisation. Only found this out when I didn't receive my funds and ...
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“Sold for more than asking price and on day 1!...”

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Apr 28,2021
Minithumbup
Jay
By: 'Adam'
Apr 28,2021
0 people found
this helpful
Excellent estate agent! Sold our property on day 1 of signing the terms and without photos! Will always return calls and emails and kept us in the loop throughout the buying/selling journey. Highly recommend!...
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“This has been the worst experience I've ever ......”

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Jan 18,2021
Minithumbdown
IMAN
By: 'Camila'
Jan 18,2021
2 people found
this helpful
This has been the worst experience I've ever had with an agency. Since the beginning, they put many obstacles to get a room. The state of the house was really poor, 7 people living in a small flat in Bethnal Green. When the coronavirus situation started ...
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“Awful...”

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Dec 18,2020
Minithumbdown
By: 'Davide'
Dec 18,2020
0 people found
this helpful
Terrible experience with them, they didn't provide us a regular contract. We've received a notice of eviction of 1 month instead of 6 months during the COVID 19 pandemic and they also tried to steal our money of the overpaid rent when we left the property. Customer service ...
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“Friendly, professional and knowledgeable....”

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Oct 07,2020
Minithumbup
Jay
By: 'Alastair'
Oct 07,2020
0 people found
this helpful
Leaving this review as a first time buyer. Jay and Adil delivered a top quality service and helped us through what can be a rather stressful process. Friendly and knowledgeable. Would highly recommend....
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“The worst of the worst people if you can call......”

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Sep 30,2020
Minithumbdown
Koyes
By: 'Mohammad'
Sep 30,2020
1 people found
this helpful
The worst of the worst people if you can call them that, thieves, compulsive liars, don't care about Tennants Landlords, or anyone, to all landlords beware stay away you will never get your property back from them the will make up lies saying tenants don't ...
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“5-star service from Jay Leonce at Keystone Pr......”

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Feb 04,2020
Minithumbup
Jay
By: 'Deborah'
Feb 04,2020
0 people found
this helpful
5-star service from Jay Leonce at Keystone Property. Jay arrived for my viewing promptly and was both pleasant and professional. He was able to tell me in detail about the property and local area, which helped with my decision-making. Jay responded to my queries with ...
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“I found keystones very professional and effic......”

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Jan 30,2020
Minithumbup
By: 'Gary'
Jan 30,2020
0 people found
this helpful
I found keystones very professional and efficient will use again. Kept me well informed throughout the process so no complaints....
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“Wish I could give 0 stars...”

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Mar 21,2019
Minithumbdown
By: 'MC2019'
Mar 21,2019
2 people found
this helpful
I'm going to list everything wrong with this Estate Agency: - Rarely reply to emails, I'm lucky if I receive 1 reply for every 3 emails sent - Staff are uncommunicative, unprofessional, and don't care about their tennants -Lack of regard for health and safety (refusal to ...
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“we've rented with keystones over 7 years!! and over this time ......”

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Aug 10,2018
Minithumbup
Ellaice
By: 'Oskarinho.9'
Aug 10,2018
0 people found
this helpful
we've rented with keystones over 7 years!! and over this time them were helpful and professional towards me and my wife. sorted problems aroused within the property giving specific time when them been reported nad no problems at all after giving notice of moving out got ...
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Comment on agent fees
competitive
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“All interactions with keystones were positive. Queries dealt with efficiently ......”

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Mar 09,2018
Minithumbup
By: 'Chris'
Mar 09,2018
1 people found
this helpful
All interactions with keystones were positive. Queries dealt with efficiently with good communication and an accommodating attitude all round. Would recommend....
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Comment on agent fees
Reasonable fees especially by London standards.
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“helpful agents, who resolved any issues we had at the ......”

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Dec 22,2017
Minithumbup
By: 'B'
Dec 22,2017
2 people found
this helpful
helpful agents, who resolved any issues we had at the property with ease! Also ensured I got my deposit back in time for Christmas!...
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“After getting multiple emails of irrelevant properties from other agents ......”

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Nov 10,2017
Minithumbup
Sahan
By: 'Darren'
Nov 10,2017
0 people found
this helpful
After getting multiple emails of irrelevant properties from other agents sahan kept me well informed with properties that matched my criteria perfectly. Due to this along with his competence in delivering quality customer service my search was made easy. I am glad to say I ...
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Comment on agent fees
Fair fees
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“The WORST estates agents I've ever used throughout my 5 years ......”

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Nov 09,2017
Minithumbdown
By: 'Louise'
Nov 09,2017
7 people found
this helpful
The WORST estates agents I've ever used throughout my 5 years in London. Shocking treatment, extremely unprofessional, rude and unreliable. Throughout my time with Keystones, we had multiple issues with our boiler in which we had no hot water, along with various parts of the property ...
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Comment on agent fees
£350 plus £48 for a referencing fee when you, disgusting.
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“Terrible agency, avoid them. I have lost nearly a grand ......”

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Oct 28,2017
Minithumbdown
By: 'Anna'
Oct 28,2017
2 people found
this helpful
Terrible agency, avoid them. I have lost nearly a grand and they have caused me a huge amount of stress and worry. Took over a month to get my deposit back and they protect it with MyDeposits who are awful (read trust pilot reviews), meaning ...
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Comment on agent fees
£350 to change a name on a contract. Joke
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“I've had a really good experience with Keystones. Any time ......”

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Oct 11,2017
Minithumbup
By: 'Aminata'
Oct 11,2017
2 people found
this helpful
I've had a really good experience with Keystones. Any time we had an issue, they always came out right away and fixed whatever needed to be fixed. Overall I didn't have any negative experiences with them and will recommend them to others....
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Comment on agent fees
It was £150 for admin fee and that was it.
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“Worst experience in london I ever hadFirst impression was very ......”

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Apr 28,2017
Minithumbdown
Tanzilla
By: 'smithard'
Apr 28,2017
1 people found
this helpful
Worst experience in london I ever had First impression was very good. They promised we'd have fast internet and fixed stuff around the house. They also said In the end the chucked NINE PEOPLE IN A SMALL FLAT and living there was a nightmare. We ...
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“At first the agents seems nice and helpfull, telling us ......”

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Oct 08,2015
Minithumbdown
By: 'Worst'
Oct 08,2015
5 people found
this helpful
At first the agents seems nice and helpfull, telling us the broken chairs would soon be replaced, the flat professionally cleaned before arrival, the broken doors fixed etc.. None of this was ever done. In addition to a terrible year trying to work with them, ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Please email your complaints to:
[email protected]
Last updated at 8:36 AM 31/10/2017 by Elleace Miah

Awards won by Keystones Properties

Regional Awards won by Keystones Properties

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