Keystone Property & Mortgage Centre
4.9/5, 49 reviews
98% recommended
96% sales valuation accuracy
97% sales fee satisfaction
100% lettings valuation accuracy
80% lettings fee satisfaction
You will always receive a warm, homely service from Keystone Property & Mortgage Centre. And we're well equipped to assist you with all your property needs – whether you're looking to buy or sell, rent or let in Deeside, Flintshire, or beyond. Please call us for more info.. show more You will always receive a warm, homely service from Keystone Property & Mortgage Centre.

And we're well equipped to assist you with all your property needs – whether you're looking to buy or sell, rent or let in Deeside, Flintshire, or beyond. Please call us for more info..

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 97% £47,500 £336,000
Lettings 100% 80% £575 £575
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
4 0 1 0 26 0 9 0 8 1
Areas covered
  • CH5 4
  • Connah's Quay
  • CH5 1
  • Shotton
  • CH5 3
  • Deeside
  • CH6
  • CH7
Address

117 High Street
Connah's Quay,Deeside
Clwyd
CH5 4DF
01244 836636

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
DPS
Latest Properties

No Properties

“I have been renting from Keystones for the pa......”

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Apr 15,2024
Minithumbup
Glenys
By: 'Rebecca'
Apr 15,2024
0 people found
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I have been renting from Keystones for the past couple of years. During this time, a few issues have come up, and each has been handled promptly and efficiently. The staff makes you feel cared for and always ready to help. I feel comfortable approaching ...
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“I would highly recommend Keystone Property & ......”

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Nov 09,2023
Minithumbup
Jill
By: 'CP'
Nov 09,2023
0 people found
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I would highly recommend Keystone Property & Mortgage Centre. Their service was excellent. I I found Jill extremely efficient and very knowledgeable....
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“Take fee and randomly reject applications...”

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Sep 26,2022
Minithumbdown
By: 'Sid'
Sep 26,2022
0 people found
this helpful
I paid broker fee to Dynamo mortgage broker. They applied with this dodgy mortgage provider (Keystone) who in-turn charged hefty valuation fee and simply rejected bcoz "their valuation expert is suggesting not to lend per the policy". It baffles why Keystone accepted the application at ...
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By: Ben Roberts
Sep 26, 2022
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This review is has been linked to our company by error. I can see you are based in E14 , we are based in North Wales and are an Estate Agency Firm not a Mortgage provider. Can you please remove this review and create a review to the correct company. Many thanks ...

“Excellent agents, no problem too small or big......”

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Sep 19,2021
Minithumbup
By: 'John'
Sep 19,2021
0 people found
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Excellent agents, no problem too small or big always there to help every step of the way. Definitely would use them again...
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“Fantastic, professional, reliable service from Keystone. We were unsure whether ......”

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Aug 04,2017
Minithumbup
By: 'Mr'
Aug 04,2017
0 people found
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Fantastic, professional, reliable service from Keystone. We were unsure whether to stay with a local agent or try an on-line service but we are so glad we stayed with a local high street agent. Our house sold in 1 month and we received regular weekly calls ...
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Comment on agent fees
Competitive and fair
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“We sold our house with Keystone in March and were ......”

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Jun 22,2017
Minithumbup
By: 'M'
Jun 22,2017
0 people found
this helpful
We sold our house with Keystone in March and were really happy with the service the whole team provided. Everyone we dealt with helpful and professional. Ben gave us sound and realistic advice based on his in-depth knowledge of the Deeside area and many years ...
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Comment on agent fees
Fees were very reasonable. All explained in detail and up front.
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“Cannot fault Ben Roberts or Rachel Evans. Both know their ......”

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May 31,2017
Minithumbup
By: 'Dave'
May 31,2017
1 people found
this helpful
Cannot fault Ben Roberts or Rachel Evans. Both know their jobs inside out and have great customer service skills too. I'm so glad that Keystone Connahs Quay Office was recommended to me. If either Ben or Rachel say they will do something you know it's ...
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Comment on agent fees
Ok
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“Sold my property with keystone in September 2016, Ben completed valuation ......”

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May 18,2017
Minithumbup
By: 'Vicky'
May 18,2017
0 people found
this helpful
Sold my property with keystone in September 2016, Ben completed valuation and marketed property and I recieved two potential buyers within first week for full asking price. Rachel supported me through the sale from this point, keeping me fully updated through the whole process, which wasn't ...
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Comment on agent fees
Fair price and recommended solictor fees also competitive
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“Excellent service from Ben, Heather and Rachel throughout the sale ......”

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May 14,2017
Minithumbup
By: 'Rachael'
May 14,2017
0 people found
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Excellent service from Ben, Heather and Rachel throughout the sale process. Heather and Rachel kept me updated regularly and Ben was a great help in finding good mortgage deal Highly recommend Keystone for their friendly and professional service...
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Comment on agent fees
Good
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“Excellent service from start to finish. A realistic valuation was ......”

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May 04,2017
Minithumbup
By: 'Sam'
May 04,2017
0 people found
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Excellent service from start to finish. A realistic valuation was placed on our house, and a buyer was secured within 4 days of the property going on the market. Regular updates and very approachable....
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“Exceptionally pleased dealing most of the time with Rachel, she ......”

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Apr 29,2017
Minithumbup
By: 'Happy'
Apr 29,2017
0 people found
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Exceptionally pleased dealing most of the time with Rachel, she was always polite, helpful and bubbly. She kept us informed through and through of everything that was going on from Solicitors to vendors etc. Really a pleasure buying our property. We will definitely recommend Keystone ...
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Comment on agent fees
Agents fees pretty fair.
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“After a very long and difficult conveyance I am pleased ......”

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Apr 18,2017
Minithumbup
By: 'Mark'
Apr 18,2017
0 people found
this helpful
After a very long and difficult conveyance I am pleased to say my property finally reached completion on 13 April. Many thanks to Rachel for her persistence and always returning calls and also to Heather who did the same when Rachel was off....
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Comment on agent fees
Reasonable fees
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“Just sold our property with keystone connahs quay , great service ......”

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Apr 15,2017
Minithumbup
By: 'Mrs'
Apr 15,2017
0 people found
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Just sold our property with keystone connahs quay , great service always kept informed thanks 10/10 . Rachel was so helpful and all the team first class would recommend...
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Comment on agent fees
Good
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“Rachel was always friendly,polite and kept us up to ......”

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Mar 03,2017
Minithumbup
By: 'Laura'
Mar 03,2017
0 people found
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Rachel was always friendly,polite and kept us up to date as soon as she heard anything and rang us regularly( more reliable than our solicitors at times) she is a credit to the company....
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“the team couldn't have been more helpful, in every respect ......”

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Feb 14,2017
Minithumbup
By: 'Kev'
Feb 14,2017
0 people found
this helpful
the team couldn't have been more helpful, in every respect of my property from rental management to the eventual sale. I received regular communication which increased as we got closer to the sale....
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Comment on agent fees
the fee was fair and realistic, we all would wish to pay less, i'm happy that I had good value for money
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“All the staff at keystone were friendly and very helpful ......”

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Feb 09,2017
Minithumbup
By: 'Lee'
Feb 09,2017
0 people found
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All the staff at keystone were friendly and very helpful but most of all totally professional. I was kept up to date all of the time on the sale of my property and the purchase of my new home, I would highly recommend them, and ...
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“I have had positive dealing's with Ben in the past, ......”

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Nov 09,2016
Minithumbup
By: 'Mally'
Nov 09,2016
0 people found
this helpful
I have had positive dealing's with Ben in the past, and I must say they were professional, competent, helpful and always there to keep me informed and reassured along the way.The weekly updates are vital in what can be a stressful experience when things ...
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Comment on agent fees
fair
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“Absolutely fantastic the photographs were amazing the staff were helpful ......”

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Oct 12,2016
Minithumbup
By: 'Deb1'
Oct 12,2016
0 people found
this helpful
Absolutely fantastic the photographs were amazing the staff were helpful and I would recommend for anyone. We sold it quickly and everyone very professional....
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Comment on agent fees
Fair and negotiated
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“Keystone have recently dealt with the sale of my property. ......”

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Aug 18,2016
Minithumbup
By: 'Excellent'
Aug 18,2016
0 people found
this helpful
Keystone have recently dealt with the sale of my property. Throughout the whole process I have found the team very helpful and they have kept me informed every step of the way. I wouldn't hesitate in using Keystone. http://www.allagents.co.uk/rate-review/keystone-property-mortgage-centre/...
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Comment on agent fees
average
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“We chose Keystone as our estate agents as we wanted ......”

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Aug 09,2016
Minithumbup
By: 'Laura'
Aug 09,2016
0 people found
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We chose Keystone as our estate agents as we wanted to use a company who were locally based and we were wary of using an online company, they certainly lived up to their reputation. Throughout the sale of our property they kept us continually informed ...
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“Ben provided an excellent service finding the best mortgage for ......”

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Jul 27,2016
Minithumbup
By: 'Paul'
Jul 27,2016
0 people found
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Ben provided an excellent service finding the best mortgage for our requirements. He dealt with all of the technicalities and offered great advice which took a lot of pressure off us. I would definitely recommend Keystone....
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“Staff always pleasant and helpful. They provided updates on progress ......”

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Jul 11,2016
Minithumbup
By: 'Excellent'
Jul 11,2016
0 people found
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Staff always pleasant and helpful. They provided updates on progress of sale at least once a week plus any time there was something significant to report....
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Comment on agent fees
Didn't try any other agents
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“The staff at Keystone were very helpful throughout the whole ......”

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Jun 01,2016
Minithumbup
By: 'Laura'
Jun 01,2016
0 people found
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The staff at Keystone were very helpful throughout the whole purchasing process and gave me a regular update on progress after speaking to both sets of solicitors. I would highly recommend them....
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“Great service. Friendly approachable staff. Efficient at getting the house ......”

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May 10,2016
Minithumbup
By: 'Caz'
May 10,2016
0 people found
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Great service. Friendly approachable staff. Efficient at getting the house up for sale and sold very quick. Thank you very much....
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Comment on agent fees
Fair
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“Would definitely recommend Keystone. We were kept informed throughout the ......”

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May 03,2016
Minithumbup
By: 'LJ'
May 03,2016
0 people found
this helpful
Would definitely recommend Keystone. We were kept informed throughout the sale with weekly updates. Polite, professional and always available to answer any queries....
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“Always helpful and friendly, they kept us informed through our ......”

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Apr 29,2016
Minithumbup
By: 'cmlak'
Apr 29,2016
0 people found
this helpful
Always helpful and friendly, they kept us informed through our purchase. They get back to you when they say they will and are always professional....
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“I have known Ben Roberts since 2007 when Keystone opened. His ......”

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Apr 25,2016
Minithumbup
By: 'Treadstone'
Apr 25,2016
0 people found
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I have known Ben Roberts since 2007 when Keystone opened. His company has provided many tenant finds over the years and we continue to do business nine years on! Keystone offer a personal service delivered with a family oriented feel. I have always been able to ...
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Comment on agent fees
Good
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“Very good service from start to finish. The valuation and ......”

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Apr 14,2016
Minithumbup
By: 'Dave'
Apr 14,2016
0 people found
this helpful
Very good service from start to finish. The valuation and honest advice from Ben was exactly right and then the proactive involvement by Rachel throughout the sale process was very good and appreciated....
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Comment on agent fees
Good value for the service provided
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By: Ben
Apr 14, 2016
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Hi Dave, thanks very much for using keystone, it was a pleasure working with you and i'm glad we sold the house quickly for you. Good luck for the future.. ...

“Always a pleasure to do business with Keystone. The staff ......”

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Apr 11,2016
Minithumbup
Glenys
By: 'Tony'
Apr 11,2016
0 people found
this helpful
Always a pleasure to do business with Keystone. The staff are very knowledgeable about the local housing market and in my case the rental market. They offer a really good service when renting a property for you and every aspect of the business is handled ...
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Comment on agent fees
The fees are fair and remember, you only get what you pay for.
Was this helpful? Yes
By: Ben
Apr 11, 2016
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Thank you very much tony, we really appreciate your business and hope we can continue providing you with a high level of service ...

“The best estate agents we have used. Fantastic customer service ......”

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Apr 07,2016
Minithumbup
By: 'Jayne'
Apr 07,2016
0 people found
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The best estate agents we have used. Fantastic customer service and professional, friendly staff. Would highly recommend to anyone buying, renting or selling a property....
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Comment on agent fees
Good
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We always want to keep our clients happy however please put any complaints in writing to [email protected] and we will endeavour to solve any problem a client may have quickly and efficiently.
Last updated at 4:21 PM 09/02/2016 by Ben Roberts

Awards won by Keystone Property & Mortgage Centre

Regional Awards won by Keystone Property & Mortgage Centre

Individual Branch Awards

Deeside, CH5


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