• Ben Roberts
    Ben Roberts
  • upload your photo
    Heather Rowley
  • Rachel Evans
    Rachel Evans
  • Glenys  Roberts
    Glenys Roberts
  • claim your profile
    Lee Bennett
You will always receive a warm, homely service from Keystone Property & Mortgage Centre.

And we're well equipped to assist you with all your property needs โ€“ whether you're looking to buy or sell, rent or let in Deeside, Flintshire, or beyond. Please call us for more info..

117 High Street
Connah's Quay,Deeside
Clwyd
CH5 4DF
01244 836636

 
Website not available

Properties for sale
Properties for rent
Mar 03,2017
Minithumbup
By:
Mar 03,2017
0 people found
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Rachel was always friendly,polite and kept us up to date as soon as she heard anything and rang us regularly( more reliable than our solicitors at times) she is a credit to the company....
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Feb 14,2017
Minithumbup
By:
Feb 14,2017
0 people found
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the team couldn't have been more helpful, in every respect of my property from rental management to the eventual sale. I received regular communication which increased as we got closer to the sale....
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Comment on agent fees
the fee was fair and realistic, we all would wish to pay less, i'm happy that I had good value for money
Was this helpful? Yes
Feb 09,2017
Minithumbup
By:
Feb 09,2017
0 people found
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All the staff at keystone were friendly and very helpful but most of all totally professional. I was kept up to date all of the time on the sale of my property and the purchase of my new home, I would highly recommend them, and definitely use them again if needed...
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Nov 09,2016
Minithumbup
By:
Nov 09,2016
0 people found
this helpful
I have had positive dealing's with Ben in the past, and I must say they were professional, competent, helpful and always there to keep me informed and reassured along the way.The weekly updates are vital in what can be a stressful experience when things sometimes don't seem to be moving or if they are you don't no what is happening. I could not recommend them more....
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Comment on agent fees
fair
Was this helpful? Yes
Oct 12,2016
Minithumbup
By:
Oct 12,2016
0 people found
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Absolutely fantastic the photographs were amazing the staff were helpful and I would recommend for anyone. We sold it quickly and everyone very professional....
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Comment on agent fees
Fair and negotiated
Was this helpful? Yes
Aug 18,2016
Minithumbup
By:
Aug 18,2016
0 people found
this helpful
Keystone have recently dealt with the sale of my property. Throughout the whole process I have found the team very helpful and they have kept me informed every step of the way. I wouldn't hesitate in using Keystone. http://www.allagents.co.uk/rate-review/keystone-property-mortgage-centre/...
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Comment on agent fees
average
Was this helpful? Yes
Aug 09,2016
Minithumbup
By:
Aug 09,2016
0 people found
this helpful
We chose Keystone as our estate agents as we wanted to use a company who were locally based and we were wary of using an online company, they certainly lived up to their reputation. Throughout the sale of our property they kept us continually informed with weekly updates and they were always at the end of the phone to deal with any queries....
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Jul 27,2016
Minithumbup
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Jul 27,2016
0 people found
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Ben provided an excellent service finding the best mortgage for our requirements. He dealt with all of the technicalities and offered great advice which took a lot of pressure off us. I would definitely recommend Keystone....
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Jul 11,2016
Minithumbup
By:
Jul 11,2016
0 people found
this helpful
Staff always pleasant and helpful. They provided updates on progress of sale at least once a week plus any time there was something significant to report....
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Comment on agent fees
Didn't try any other agents
Was this helpful? Yes
Jun 01,2016
Minithumbup
By:
Jun 01,2016
0 people found
this helpful
The staff at Keystone were very helpful throughout the whole purchasing process and gave me a regular update on progress after speaking to both sets of solicitors. I would highly recommend them....
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May 10,2016
Minithumbup
By:
May 10,2016
0 people found
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Great service. Friendly approachable staff. Efficient at getting the house up for sale and sold very quick. Thank you very much....
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Comment on agent fees
Fair
Was this helpful? Yes
May 03,2016
Minithumbup
By:
May 03,2016
0 people found
this helpful
Would definitely recommend Keystone. We were kept informed throughout the sale with weekly updates. Polite, professional and always available to answer any queries....
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Apr 29,2016
Minithumbup
By:
Apr 29,2016
0 people found
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Always helpful and friendly, they kept us informed through our purchase. They get back to you when they say they will and are always professional....
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Apr 25,2016
Minithumbup
By:
Apr 25,2016
0 people found
this helpful
I have known Ben Roberts since 2007 when Keystone opened. His company has provided many tenant finds over the years and we continue to do business nine years on! Keystone offer a personal service delivered with a family oriented feel. I have always been able to contact him directly when there have been any problems with tenants. Ben's multi role facility which includes lettings, sales and finance are very useful to those in the property investment business. Parking is very easy too. Give...
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Comment on agent fees
Good
Was this helpful? Yes
Apr 14,2016
Minithumbup
By:
Apr 14,2016
0 people found
this helpful
Very good service from start to finish. The valuation and honest advice from Ben was exactly right and then the proactive involvement by Rachel throughout the sale process was very good and appreciated....
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Comment on agent fees
Good value for the service provided
Was this helpful? Yes
By: Ben
Apr 14, 2016
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Hi Dave, thanks very much for using keystone, it was a pleasure working with you and i'm glad we sold the house quickly for you. Good luck for the future.. ...
Apr 11,2016
Minithumbup
By:
Apr 11,2016
0 people found
this helpful
Always a pleasure to do business with Keystone. The staff are very knowledgeable about the local housing market and in my case the rental market. They offer a really good service when renting a property for you and every aspect of the business is handled with a high degree of professionalism. The staff always have time for you and get back to you as promised if they can't take your call....
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Comment on agent fees
The fees are fair and remember, you only get what you pay for.
Was this helpful? Yes
By: Ben
Apr 11, 2016
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Thank you very much tony, we really appreciate your business and hope we can continue providing you with a high level of service ...
Apr 07,2016
Minithumbup
By:
Apr 07,2016
0 people found
this helpful
The best estate agents we have used. Fantastic customer service and professional, friendly staff. Would highly recommend to anyone buying, renting or selling a property....
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Comment on agent fees
Good
Was this helpful? Yes
Apr 06,2016
Minithumbup
By:
Apr 06,2016
0 people found
this helpful
Keystone manage 6 properties for us and we have always found them an exceptional agent working on our behalf. Rents collected efficiently and any problems with regard to the property or tenants dealt with swiftly and effectively with minimum fuss. We would highly recommend them and we will continue to use them as long as we have rental properties....
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Comment on agent fees
FEES ARE VERY COMPETITIVE AND ALL MONIES COLLECTED ON OUR BEHALF ARE PASSED ON QUICKLY.
Was this helpful? Yes
Mar 30,2016
Minithumbup
By:
Mar 30,2016
0 people found
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A big thank you to everyone at keystone for all the effort they all put in. They were very professional in arranging our new mortgage and our buy to let mortgage. They helped us every step of the way and sorted all the little niggles out along the way. They have arranged everything to enable us to rent our house out, a big thanks for that. All the staff are very friendly and are always on hand to help. We would use again for any future purchases or when looking for tenants....
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Comment on agent fees
very reasonable fees
Was this helpful? Yes
Mar 24,2016
Minithumbup
By:
Mar 24,2016
0 people found
this helpful
Just completed my house sale through keystone professional through out ,office girls always there to answer all my quires nothing to much trouble a 5 star service would recommend in an instance ....
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Comment on agent fees
Fair.
Was this helpful? Yes
By: Ben
Mar 24, 2016
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Thanks stu, It was a bit of a roller coaster ride with the first two sales falling through originally but we got there in the end and we appreciate your understanding during the whole process ...
Mar 16,2016
Minithumbup
By:
Mar 16,2016
1 people found
this helpful
It has been a pleasure working with Keystone in the process of buying and selling a home. Besides all his high skills in the trade he is extremely kind, responsible and patient. Excellent communicator which facilitated the process. Recommend as the very best....
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Comment on agent fees
Good.
Was this helpful? Yes
By: Ben
Mar 24, 2016
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Thanks so much for your kind words Daniel, it has been a pleasure and i'm glad we were able to sell the house for you. ...
Mar 12,2016
Minithumbup
By:
Mar 12,2016
0 people found
this helpful
What fabulously helpful staff! So efficient, patient and understanding, especially Rachel and Heather who went out of their way to accompany my needs....
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Comment on agent fees
Good- reasonably priced.
Was this helpful? Yes
Feb 22,2016
Minithumbup
By:
Feb 22,2016
0 people found
this helpful
Ben and keystone were recommended to me as a mortgage advisor and I would thoroughly recommend him and his company. Ben was professional,friendly and courteous throughout, my mortgage and financial affairs were sorted and completed within 4 weeks. Thank you Ben....
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By: Ben
Feb 22, 2016
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Thank you very much for your review Tracey, this means a lot and I was really pleased to help you out. ...
Feb 19,2016
Minithumbup
By:
Feb 19,2016
0 people found
this helpful
Rachel and Heather are amazing. We were buying our first house, together with the fact that our landlords were evicting us, so the pressure was really on! Our solicitors were rubbish, and we're nearly impossible to get hold of so Heather and Rachel did everything they possible to help and I definitely think we got into our new home just in time because of their help Thank you :)...
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Jan 28,2016
Minithumbup
By:
Jan 28,2016
0 people found
this helpful
Keystone were extremely helpful when buying my house. I always felt that Ben and the rest of the staff went that extra miโ€ฆรขโ‚ฌลกe to help me. As a first time buyer, buying on my own, they made the whole process a lot less stressful. I'll be sure to recommend them to my friends and family in the future....
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By: Ben
Jan 28, 2016
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Thank you Jola, it was a pleasure to deal with you and good luck in the new house! ...
Dec 17,2015
Minithumbup
By:
Dec 17,2015
0 people found
this helpful
We sold out house with Rachel . I found her to be very approachable and helpful. I would not hesitate in recommending Keystone. Even though there were some tricky moments, Rachel made me feel at ease because she took control of the situation, very proactive and hands on. She is a credit to your team. Thank you for a great service...
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Was this helpful? Yes
By: Ben
Mar 24, 2016
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Thanks Nicola, I'll be sure to pass these kind words onto Rachel. We really appreciate your business. ...
Dec 10,2015
Minithumbup
By:
Dec 10,2015
0 people found
this helpful
Really great service from Ben from start to finish on our buy to let mortgage. Would highly recommend him and will be returning for our next mortgage. Keystone also let our property and again we get a very high level of service strongly recommend using them....
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By: Ben
Mar 24, 2016
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Thanks guys we really appreciate your business and thanks for your kind words. ...
Dec 07,2015
Minithumbup
By:
Dec 07,2015
0 people found
this helpful
Comment on agent fees
Keysone's fees were competitive with other agents in Flintshire.
Was this helpful? Yes
Dec 07,2015
Minithumbup
By:
Dec 07,2015
0 people found
this helpful
The whole office were very professional from Ben to the girls Glenys, Heather, Rachael, they were always at the end of the phone for any help or advice and quick to act if anything needed doing. Highly recomend all freindly and helpfull....
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Dec 04,2015
Minithumbup
By:
Dec 04,2015
0 people found
this helpful
Keystone and in particular Ben, has been amazingly helpful in selling our property. Right from the start he was very honest in his valuation, his experience of the area and market enable him to be very accurate. The process has been great and we were kept upto date constantly, I really felt like Keystone wanted to sell the property on my behalf and get me the best possible deal. I really cant fault the service and would highly recommend Keystone to anyone in the local area looking to buy, sell ...
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Comment on agent fees
Fees are very competitive and they work very hard. You get what you pay for!
Was this helpful? Yes
By: Ben
Dec 04, 2015
View all comments (1)
Hi Sandra, Thanks so much for your kind words it really does mean a lot to us that you were pleased with the service we provided. ...
Areas covered
  • CH5 4
  • Connah's Quay
  • CH5 1
  • Shotton
  • CH5 3
  • Deeside
  • CH6
  • CH7

DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
3 0 0 0 17 0 8 0 8 0

Job vacancies

Please see a list of jobs available

Agent Fees

This is bespoke depending on the size of the property and how much work we think will go into selling your home. For a free, no obligation market appraisal please call 01244 836636
Last updated at 4:21 PM 09/02/2016 by Ben Roberts

Complaints Procedure

We always want to keep our clients happy however please put any complaints in writing to ben@keystonepmc.co.uk and we will endeavour to solve any problem a client may have quickly and efficiently.
Last updated at 4:21 PM 09/02/2016 by Ben Roberts

Awards won by Keystone Property & Mortgage Centre

Individual Branch Awards

Deeside, CH5 4DF

Ben Roberts Ben Roberts
Managing Director
18 reviews

About Ben No description set View full profile
Heather Rowley - no image available Heather Rowley
Sales negotiator
9 reviews

About Heather No description set View full profile
Rachel Evans Rachel Evans
Sales Negotiator
15 reviews

About Rachel No description set View full profile
Glenys  Roberts Glenys Roberts
Lettings Manager
2 reviews

About Glenys No description set View full profile
Lee Bennett Lee Bennett
Viewings Coordinator
0 reviews

About Lee No description set View full profile


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