• Ben Roberts
    Ben Roberts
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    Heather Rowley
  • Rachel Evans
    Rachel Evans
  • Glenys  Roberts
    Glenys Roberts
  • claim your profile
    Lee Bennett
You will always receive a warm, homely service from Keystone Property & Mortgage Centre.

And we're well equipped to assist you with all your property needs – whether you're looking to buy or sell, rent or let in Deeside, Flintshire, or beyond. Please call us for more info..

117 High Street
Connah's Quay,Deeside
Clwyd
CH5 4DF
01244 836636

 
Website not available Properties for sale
Properties for rent
Jun 22,2017
Minithumbup
By:
Jun 22,2017
0 people found
this helpful
We sold our house with Keystone in March and were really happy with the service the whole team provided. Everyone we dealt with helpful and professional. Ben gave us sound and realistic advice based on his in-depth knowledge of the Deeside area and many years experience. The pictures were very professional and we received several viewings and an offer within four weeks. The team then supported us through some difficult surveys and negotiations. They kept us up to date and worked really hard to ...
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Comment on agent fees
Fees were very reasonable. All explained in detail and up front.
Was this helpful? Yes
May 31,2017
Minithumbup
Ben Roberts
Rachel Evans
By:
May 31,2017
1 people found
this helpful
Cannot fault Ben Roberts or Rachel Evans. Both know their jobs inside out and have great customer service skills too. I'm so glad that Keystone Connahs Quay Office was recommended to me. If either Ben or Rachel say they will do something you know it's as good as done. I had been worried about dealing with any estate agents as you read some awful stories in the newspapers. Well if you want to sell a house go to Keystone in Connahs Quay where you will be treated in a knowledgable, professional a...
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Comment on agent fees
Ok
Was this helpful? Yes
May 18,2017
Minithumbup
Ben Roberts
Rachel Evans
By:
May 18,2017
0 people found
this helpful
Sold my property with keystone in September 2016, Ben completed valuation and marketed property and I recieved two potential buyers within first week for full asking price. Rachel supported me through the sale from this point, keeping me fully updated through the whole process, which wasn't without hiccups from purchasers solicitor, but these were professionally dealt with by both Rachel and Heather....
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Comment on agent fees
Fair price and recommended solictor fees also competitive
Was this helpful? Yes
May 14,2017
Minithumbup
Ben Roberts
Heather Rowley
By:
May 14,2017
0 people found
this helpful
Excellent service from Ben, Heather and Rachel throughout the sale process. Heather and Rachel kept me updated regularly and Ben was a great help in finding good mortgage deal Highly recommend Keystone for their friendly and professional service...
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Comment on agent fees
Good
Was this helpful? Yes
May 04,2017
Minithumbup
Ben Roberts
Rachel Evans
By:
May 04,2017
0 people found
this helpful
Excellent service from start to finish. A realistic valuation was placed on our house, and a buyer was secured within 4 days of the property going on the market. Regular updates and very approachable....
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Apr 29,2017
Minithumbup
Rachel Evans
By:
Apr 29,2017
0 people found
this helpful
Exceptionally pleased dealing most of the time with Rachel, she was always polite, helpful and bubbly. She kept us informed through and through of everything that was going on from Solicitors to vendors etc. Really a pleasure buying our property. We will definitely recommend Keystone to our friends and family....
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Comment on agent fees
Agents fees pretty fair.
Was this helpful? Yes
Apr 18,2017
Minithumbup
Rachel Evans
Heather Rowley
By:
Apr 18,2017
0 people found
this helpful
After a very long and difficult conveyance I am pleased to say my property finally reached completion on 13 April. Many thanks to Rachel for her persistence and always returning calls and also to Heather who did the same when Rachel was off....
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Comment on agent fees
Reasonable fees
Was this helpful? Yes
Apr 15,2017
Minithumbup
Rachel Evans
By:
Apr 15,2017
0 people found
this helpful
Just sold our property with keystone connahs quay , great service always kept informed thanks 10/10 . Rachel was so helpful and all the team first class would recommend...
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Comment on agent fees
Good
Was this helpful? Yes
Mar 03,2017
Minithumbup
Rachel Evans
By:
Mar 03,2017
0 people found
this helpful
Rachel was always friendly,polite and kept us up to date as soon as she heard anything and rang us regularly( more reliable than our solicitors at times) she is a credit to the company....
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Feb 14,2017
Minithumbup
By:
Feb 14,2017
0 people found
this helpful
the team couldn't have been more helpful, in every respect of my property from rental management to the eventual sale. I received regular communication which increased as we got closer to the sale....
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Comment on agent fees
the fee was fair and realistic, we all would wish to pay less, i'm happy that I had good value for money
Was this helpful? Yes
Feb 09,2017
Minithumbup
Rachel Evans
Heather Rowley
By:
Feb 09,2017
0 people found
this helpful
All the staff at keystone were friendly and very helpful but most of all totally professional. I was kept up to date all of the time on the sale of my property and the purchase of my new home, I would highly recommend them, and definitely use them again if needed...
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Nov 09,2016
Minithumbup
Ben Roberts
By:
Nov 09,2016
0 people found
this helpful
I have had positive dealing's with Ben in the past, and I must say they were professional, competent, helpful and always there to keep me informed and reassured along the way.The weekly updates are vital in what can be a stressful experience when things sometimes don't seem to be moving or if they are you don't no what is happening. I could not recommend them more....
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Comment on agent fees
fair
Was this helpful? Yes
Oct 12,2016
Minithumbup
Rachel Evans
Ben Roberts
By:
Oct 12,2016
0 people found
this helpful
Absolutely fantastic the photographs were amazing the staff were helpful and I would recommend for anyone. We sold it quickly and everyone very professional....
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Comment on agent fees
Fair and negotiated
Was this helpful? Yes
Aug 18,2016
Minithumbup
Rachel Evans
Heather Rowley
By:
Aug 18,2016
0 people found
this helpful
Keystone have recently dealt with the sale of my property. Throughout the whole process I have found the team very helpful and they have kept me informed every step of the way. I wouldn't hesitate in using Keystone. http://www.allagents.co.uk/rate-review/keystone-property-mortgage-centre/...
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Comment on agent fees
average
Was this helpful? Yes
Aug 09,2016
Minithumbup
Rachel Evans
Heather Rowley
By:
Aug 09,2016
0 people found
this helpful
We chose Keystone as our estate agents as we wanted to use a company who were locally based and we were wary of using an online company, they certainly lived up to their reputation. Throughout the sale of our property they kept us continually informed with weekly updates and they were always at the end of the phone to deal with any queries....
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Jul 27,2016
Minithumbup
Ben Roberts
By:
Jul 27,2016
0 people found
this helpful
Ben provided an excellent service finding the best mortgage for our requirements. He dealt with all of the technicalities and offered great advice which took a lot of pressure off us. I would definitely recommend Keystone....
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Jul 11,2016
Minithumbup
Ben Roberts
By:
Jul 11,2016
0 people found
this helpful
Staff always pleasant and helpful. They provided updates on progress of sale at least once a week plus any time there was something significant to report....
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Comment on agent fees
Didn't try any other agents
Was this helpful? Yes
Jun 01,2016
Minithumbup
Rachel Evans
Heather Rowley
By:
Jun 01,2016
0 people found
this helpful
The staff at Keystone were very helpful throughout the whole purchasing process and gave me a regular update on progress after speaking to both sets of solicitors. I would highly recommend them....
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May 10,2016
Minithumbup
By:
May 10,2016
0 people found
this helpful
Great service. Friendly approachable staff. Efficient at getting the house up for sale and sold very quick. Thank you very much....
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Comment on agent fees
Fair
Was this helpful? Yes
May 03,2016
Minithumbup
Rachel Evans
By:
May 03,2016
0 people found
this helpful
Would definitely recommend Keystone. We were kept informed throughout the sale with weekly updates. Polite, professional and always available to answer any queries....
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Was this helpful? Yes
Apr 29,2016
Minithumbup
Rachel Evans
Heather Rowley
By:
Apr 29,2016
0 people found
this helpful
Always helpful and friendly, they kept us informed through our purchase. They get back to you when they say they will and are always professional....
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Apr 25,2016
Minithumbup
Ben Roberts
By:
Apr 25,2016
0 people found
this helpful
I have known Ben Roberts since 2007 when Keystone opened. His company has provided many tenant finds over the years and we continue to do business nine years on! Keystone offer a personal service delivered with a family oriented feel. I have always been able to contact him directly when there have been any problems with tenants. Ben's multi role facility which includes lettings, sales and finance are very useful to those in the property investment business. Parking is very easy too. Give...
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Comment on agent fees
Good
Was this helpful? Yes
Apr 14,2016
Minithumbup
Ben Roberts
Rachel Evans
By:
Apr 14,2016
0 people found
this helpful
Very good service from start to finish. The valuation and honest advice from Ben was exactly right and then the proactive involvement by Rachel throughout the sale process was very good and appreciated....
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Comment on agent fees
Good value for the service provided
Was this helpful? Yes
By: Ben
Apr 14, 2016
View all comments (1)
Hi Dave, thanks very much for using keystone, it was a pleasure working with you and i'm glad we sold the house quickly for you. Good luck for the future.. ...
Apr 11,2016
Minithumbup
Glenys Roberts
Rachel Evans
By:
Apr 11,2016
0 people found
this helpful
Always a pleasure to do business with Keystone. The staff are very knowledgeable about the local housing market and in my case the rental market. They offer a really good service when renting a property for you and every aspect of the business is handled with a high degree of professionalism. The staff always have time for you and get back to you as promised if they can't take your call....
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Comment on agent fees
The fees are fair and remember, you only get what you pay for.
Was this helpful? Yes
By: Ben
Apr 11, 2016
View all comments (1)
Thank you very much tony, we really appreciate your business and hope we can continue providing you with a high level of service ...
Apr 07,2016
Minithumbup
Ben Roberts
Glenys Roberts
By:
Apr 07,2016
0 people found
this helpful
The best estate agents we have used. Fantastic customer service and professional, friendly staff. Would highly recommend to anyone buying, renting or selling a property....
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Comment on agent fees
Good
Was this helpful? Yes
Apr 06,2016
Minithumbup
By:
Apr 06,2016
0 people found
this helpful
Keystone manage 6 properties for us and we have always found them an exceptional agent working on our behalf. Rents collected efficiently and any problems with regard to the property or tenants dealt with swiftly and effectively with minimum fuss. We would highly recommend them and we will continue to use them as long as we have rental properties....
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Comment on agent fees
FEES ARE VERY COMPETITIVE AND ALL MONIES COLLECTED ON OUR BEHALF ARE PASSED ON QUICKLY.
Was this helpful? Yes
Mar 30,2016
Minithumbup
By:
Mar 30,2016
0 people found
this helpful
A big thank you to everyone at keystone for all the effort they all put in. They were very professional in arranging our new mortgage and our buy to let mortgage. They helped us every step of the way and sorted all the little niggles out along the way. They have arranged everything to enable us to rent our house out, a big thanks for that. All the staff are very friendly and are always on hand to help. We would use again for any future purchases or when looking for tenants....
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Comment on agent fees
very reasonable fees
Was this helpful? Yes
Mar 24,2016
Minithumbup
Rachel Evans
Heather Rowley
By:
Mar 24,2016
0 people found
this helpful
Just completed my house sale through keystone professional through out ,office girls always there to answer all my quires nothing to much trouble a 5 star service would recommend in an instance ....
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Comment on agent fees
Fair.
Was this helpful? Yes
By: Ben
Mar 24, 2016
View all comments (1)
Thanks stu, It was a bit of a roller coaster ride with the first two sales falling through originally but we got there in the end and we appreciate your understanding during the whole process ...
Mar 16,2016
Minithumbup
Ben Roberts
Rachel Evans
By:
Mar 16,2016
1 people found
this helpful
It has been a pleasure working with Keystone in the process of buying and selling a home. Besides all his high skills in the trade he is extremely kind, responsible and patient. Excellent communicator which facilitated the process. Recommend as the very best....
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Comment on agent fees
Good.
Was this helpful? Yes
By: Ben
Mar 24, 2016
View all comments (1)
Thanks so much for your kind words Daniel, it has been a pleasure and i'm glad we were able to sell the house for you. ...
Mar 12,2016
Minithumbup
Heather Rowley
Rachel Evans
By:
Mar 12,2016
0 people found
this helpful
What fabulously helpful staff! So efficient, patient and understanding, especially Rachel and Heather who went out of their way to accompany my needs....
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Comment on agent fees
Good- reasonably priced.
Was this helpful? Yes
Areas covered
  • CH5 4
  • Connah's Quay
  • CH5 1
  • Shotton
  • CH5 3
  • Deeside
  • CH6
  • CH7

DPS


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Agent Fees

This is bespoke depending on the size of the property and how much work we think will go into selling your home. For a free, no obligation market appraisal please call 01244 836636
Last updated at 4:21 PM 09/02/2016 by Ben Roberts

Complaints Procedure

We always want to keep our clients happy however please put any complaints in writing to ben@keystonepmc.co.uk and we will endeavour to solve any problem a client may have quickly and efficiently.
Last updated at 4:21 PM 09/02/2016 by Ben Roberts

Awards won by Keystone Property & Mortgage Centre

Individual Branch Awards

Deeside, CH5 4DF

Ben Roberts Ben Roberts
Managing Director
22 reviews

About Ben No description set View full profile
Heather Rowley - no image available Heather Rowley
Sales negotiator
11 reviews

About Heather No description set View full profile
Rachel Evans Rachel Evans
Sales Negotiator
21 reviews

About Rachel No description set View full profile
Glenys  Roberts Glenys Roberts
Lettings Manager
2 reviews

About Glenys No description set View full profile
Lee Bennett Lee Bennett
Viewings Coordinator
0 reviews

About Lee No description set View full profile

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