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Kevin Henry Estate Agents
4.9/5, 110 Reviews
97% Recommended
98% sales valuation accuracy
100% letting valuation accuracy
94% sales fee satisfaction
94% letting fee satisfaction
Since opening in 1988, Kevin Henry have sold more houses each year than any other local agent. Formed by Kevin Moll FNAEA and Henry Rowe FNAEA, we are now one of the oldest estate agency partnerships in the region and it is a major strength that we are local people who love the area. Something else that clients ha
ve always appreciated is the agency’s unique service, with a clear statement of what people can expect from Kevin Henry, including details of exactly how we will sell their home. The business has always been forward thinking, embracing new technology as it evolves and refining our services in response to elements like changing legislations, changing markets and the development of Saffron Walden, Haverhill and the surrounding communities.
Invited by the Relocation Agent Network as the best agent in Saffron Walden, to join their network in 2004, we were delighted to be chosen as the best estate agent in Saffron Walden by the Guild of professional Estate Agents in November 2014. With 750 leading independent estate agents throughout the country providing coverage in every surrounding town and the Guilds' Park Lane office providing coverage to London and international buyers, no other agent offers better coverage.
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Kevin Henry Estate Agents
1 Market Street,CB10 1JBCertified Customer Experience
Report Summary
Report generated on (09 August 2025 @ 18:58:59)
Customer Experience
Awards Won
Recent Customer Reviews From
Clients Of This Agent
 Gary Furbank-Clinch on 1st Aug 20255 Star Review Very helpful and a professional service.
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James on 15th Apr 20215 Star Review We are currently selling our houses with Phil for our new residential development in Melbourn.
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David on 13th Mar 20215 Star Review We are very pleased with the rental management provided by Kevin Henry - specifically by Louise Mooyer and Chloe Buckler. Although we are not big customers (only 1 property to manage), the service that these two ladies organise for us is always, prompt, efficient, courteous and as requested. Whether this is response to e-mail/telephone calls, actually arranging for contractors to attend to the property or feedback, the action is timely and relevant. When requested, advice is helpful but not overly instructive. I would not have any hesitation in recommending the service provided.
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Mrs Jackson on 11th Mar 20215 Star Review My first rental property as a land lady I chose Kevin henry saffron Walden for their smart location
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Malcolm on 4th Mar 20215 Star Review Kevin Henry look after the 3 properties I own in Saffron Walden. Whether I speak to Kelly, Louise or Chloe, they are all friendly, efficient and are able to get any issues resolved swiftly. It is always a pleasure to talk to any of them.
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Latest Reviews
Gary Furbank-Clinch
Mrs Jackson
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 98.00% | 94% | £27,500 | £825,000 |
| Lettings | 100% | 94% | £650 | £2,200 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 14 | 2 | 10 | 0 | 51 | 1 | 30 | 0 | 2 | 0 |
Areas covered
- CB10
Address
Kevin Henry Estate Agents
1 Market Street, Saffron Walden, Essex
CB10 1JB
01799 513632
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:00 - 18:00
- 09:00 - 18:00
- 09:00 - 18:00
- 09:00 - 18:00
- 09:00 - 18:00
- 09:00 - 16:00
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
- ?Relocation Agent Network
- ?National Homes Network
- ?Move With Us
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- ?OnTheMarket
- Rightmove
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Social Media
Members of
Rankings
Latest Properties
No Property Found
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Very helpful and a ...
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5 Star Review
By : 'Gary'
Branch : Saffron Walden, 1 Market Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CO9
1 Aug 2025
People found this helpful0
Very helpful and a professional service. Always caring with a personal touch assisting with a property viewing of one's choice and arranging a successful completion moving to a home with ... Read Full Review
Comments (0)
Very helpful and a professional service.
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Gary Furbank-Clinch said about Kevin Henry Estate Agents
Services : Letting( As a Tenant )Date: 1st Aug 2025
Very helpful and a professional service.
Always caring with a personal touch assisting with a property viewing of one's choice and arranging a successful completion moving to a home with ease
'
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Phil is selling our new homes ...
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5 Star Review
By : 'James'
Branch : Saffron Walden, 1 Market Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SG8
16 Apr 2021
People found this helpful0
We are currently selling our houses with Phil for our new residential development in Melbourn. Phil is always energetic, pro-active, and his knowledge of the industry is brilliant. He is always contactable for queries and advice. He is unstoppable in his search for leads and subsequently ... Read Full Review
Comments (0)We are currently selling our houses with Phil for our new residential development in Melbourn.
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James Crawford said about Kevin Henry Estate Agents
Services : Sales( As a Vendor )Date: 15th Apr 2021
We are currently selling our houses with Phil for our new residential development in Melbourn.
Phil is always energetic, pro-active, and his knowledge of the industry is brilliant. He is always contactable for queries and advice. He is unstoppable in his search for leads and subsequently converting interest to sales, I wouldn't recommend anybody else.
I would definitely recommend Kevin Henry, especially Phil, and will definitely use him for future developments.
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We are very pleased with the ...
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5 Star Review
By : 'David'
Branch : Saffron Walden, 1 Market Street
Services : Letting( As a Owner )
Rent PCM : £1025
Would you recommend ? : Yes
Postcode : CM6
13 Mar 2021
People found this helpful0
We are very pleased with the rental management provided by Kevin Henry - specifically by Louise Mooyer and Chloe Buckler. Although we are not big customers (only 1 property to manage), the service that these two ladies organise for us is always, prompt, efficient, courteous and as requested. ... Read Full Review
Comments (0)Was this helpful?:
David Piper said about Kevin Henry Estate Agents
Services : Letting( As a Owner )Date: 13th Mar 2021
We are very pleased with the rental management provided by Kevin Henry - specifically by Louise Mooyer and Chloe Buckler. Although we are not big customers (only 1 property to manage), the service that these two ladies organise for us is always, prompt, efficient, courteous and as requested. Whether this is response to e-mail/telephone calls, actually arranging for contractors to attend to the property or feedback, the action is timely and relevant. When requested, advice is helpful but not overly instructive. I would not have any hesitation in recommending the service provided.
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My first rental property as a ...
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5 Star Review
By : 'Mrs'
Branch : Saffron Walden, 1 Market Street
Services : Letting( As a Owner )
Rent PCM : £1246
Would you recommend ? : Yes
Postcode : CM6
11 Mar 2021
People found this helpful0
My first rental property as a land lady I chose Kevin henry saffron Walden for their smart location I have been so supported and everything made smooth and easy Chloe and Louise are there to support and help me with any query I have always cheerfully and quick I will continue with Kevin ... Read Full Review
Comments (0)My first rental property as a land lady I chose Kevin henry saffron Walden for their smart location
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Mrs Jackson said about Kevin Henry Estate Agents
Services : Letting( As a Owner )Date: 11th Mar 2021
My first rental property as a land lady I chose Kevin henry saffron Walden for their smart location
I have been so supported and everything made smooth and easy
Chloe and Louise are there to support and help me with any query I have always cheerfully and quick
I will continue with Kevin henry for many years to come because of the high standard service I have received so far
I thank them for their continuing support
Mrs jackson
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Kevin Henry look after the 3 ...
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5 Star Review
By : 'Malcolm'
Branch : Saffron Walden, 1 Market Street
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : CB10
4 Mar 2021
People found this helpful0
Kevin Henry look after the 3 properties I own in Saffron Walden. Whether I speak to Kelly, Louise or Chloe, they are all friendly, efficient and are able to get any issues resolved swiftly. It is always a pleasure to talk to any of ... Read Full Review
Comments (0)Was this helpful?:
Malcolm said about Kevin Henry Estate Agents
Services : Letting( As a Owner )Date: 4th Mar 2021
Kevin Henry look after the 3 properties I own in Saffron Walden. Whether I speak to Kelly, Louise or Chloe, they are all friendly, efficient and are able to get any issues resolved swiftly. It is always a pleasure to talk to any of them.
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The staff at Kevin Henry were ...
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5 Star Review
By : 'Rob'
Branch : Saffron Walden, 1 Market Street
Services : Letting( As a Tenant )
Rent PCM : £850
Would you recommend ? : Yes
Postcode : CB11
15 Feb 2021
People found this helpful0
The staff at Kevin Henry were exceptional, they made the process very easy to navigate through & were there to answer any questions I had. A Special thanks to George Root for getting it over the line for ... Read Full Review
Comments (0)The staff at Kevin Henry were exceptional, they made the process very easy to navigate through & were there to answer any questions I had.
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Rob said about Kevin Henry Estate Agents
Services : Letting( As a Tenant )Date: 15th Feb 2021
The staff at Kevin Henry were exceptional, they made the process very easy to navigate through & were there to answer any questions I had.
A Special thanks to George Root for getting it over the line for me.
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Very pleased with the service ...
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5 Star Review
By : 'Freddie'
Branch : Saffron Walden, 1 Market Street
Services : Letting( As a Owner )
Rent PCM : £750
Would you recommend ? : Yes
Postcode : CB10
27 Jul 2020
People found this helpful0
Very pleased with the service provided. Louise dealt with my all the paperwork swiftly and efficiently. Would highly recommend using Kevin Henry for letting. F. ... Read Full Review
Comments (0)Very pleased with the service provided. Louise dealt with my all the paperwork swiftly and efficiently.
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Freddie palmer said about Kevin Henry Estate Agents
Services : Letting( As a Owner )Date: 26th Jul 2020
Very pleased with the service provided. Louise dealt with my all the paperwork swiftly and efficiently.
Would highly recommend using Kevin Henry for letting.
F. Palmer
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Excellent, professional and ...
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5 Star Review
By : 'Chriss'
Branch : Saffron Walden, 1 Market Street
Services : Letting( As a Tenant )
Rent PCM : £2000
Would you recommend ? : Yes
Postcode : CM22
9 Feb 2020
People found this helpful0
Excellent, professional and helpful service from Kevin Henry Estate Agents throughout my rental of a local property. Chase Dekker could not have been more polite and helpful, many ... Read Full Review
Comments (0)Excellent, professional and helpful service from Kevin Henry Estate Agents throughout my rental of a local property.
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Chriss Roberts said about Kevin Henry Estate Agents
Services : Letting( As a Tenant )Date: 9th Feb 2020
Excellent, professional and helpful service from Kevin Henry Estate Agents throughout my rental of a local property.
Chase Dekker could not have been more polite and helpful, many thanks.
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Disappointing ...
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1 Star Review
By : 'Chris'
Branch : Saffron Walden, 1 Market Street
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : CB10
4 Apr 2019
People found this helpful1
As a landlord, I have found that the level of service provided by Kevin Henry in recent times has fallen far short of our expectations. When we started to use the company the service was very good but this has now deteriorated, hence our recent move to a different letting agent. The issues for us ... Read Full Review
Comments on Agent Fees
Expensive for the service provided
Comments (0)Was this helpful?:
Chris Hayes said about Kevin Henry Estate Agents
Services : Letting( As a Owner )Date: 3rd Apr 2019
As a landlord, I have found that the level of service provided by Kevin Henry in recent times has fallen far short of our expectations. When we started to use the company the service was very good but this has now deteriorated, hence our recent move to a different letting agent. The issues for us started when the company began out-sourcing services, resulting in poor quality inspections and reports being completed which provided no valuable information for the landlord. Generally, a very disjointed service was evident, where nobody took overall responsibility for dealing with our property. We as landlords had to be the ones being pro-active in linking up issues, even though Kevin Henry were being paid for this service.
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Lettings ...
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5 Star Review
By : 'David'
Branch : Saffron Walden, 1 Market Street
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : CB10
6 Mar 2019
People found this helpful0
Kelly and the team are very professional and efficient. They are extremely good at managing property, dealing with all issues no matter how small or large, they seem to have found some excellent contractors to sort out property problems and know how to deal with those tricky landlord / tenant ... Read Full Review
Comments on Agent Fees
good
Comments (0)Was this helpful?:
David said about Kevin Henry Estate Agents
Services : Letting( As a Owner )Date: 6th Mar 2019
Kelly and the team are very professional and efficient. They are extremely good at managing property, dealing with all issues no matter how small or large, they seem to have found some excellent contractors to sort out property problems and know how to deal with those tricky landlord / tenant scenarios. In addition they are cheerful and pleasant to deal with responding promptly to any request.
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Poor communication skills and ...
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1 Star Review
By : 'Saffron'
Branch : Saffron Walden, 1 Market Street
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : CB11
24 Oct 2018
People found this helpful4
The rental staff at Kevin Henry were not good at communicating important information to me or my tenants, this caused many problems and was a very stressful ... Read Full Review
Comments on Agent Fees
Fees high for poor customer service.
Comments (0)Was this helpful?:
Saffron Walden Landlord said about Kevin Henry Estate Agents
Services : Letting( As a Owner )Date: 23rd Oct 2018
The rental staff at Kevin Henry were not good at communicating important information to me or my tenants, this caused many problems and was a very stressful experience.
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Brilliant letting ...
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5 Star Review
By : 'Saffronista'
Branch : Saffron Walden, 1 Market Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CB11
30 Aug 2018
People found this helpful0
The property I have been renting was let to me and managed by Kevin Henry who have been fantastic throughout. They were fantastic in finding me the perfect property and in making the whole process easy and straightforward. Having rented properties a number of times elsewhere in the country, I was ... Read Full Review
Comments (0)Was this helpful?:
Saffronista said about Kevin Henry Estate Agents
Services : Letting( As a Tenant )Date: 29th Aug 2018
The property I have been renting was let to me and managed by Kevin Henry who have been fantastic throughout. They were fantastic in finding me the perfect property and in making the whole process easy and straightforward. Having rented properties a number of times elsewhere in the country, I was also surprised and touched by the welcome basket they provided when I moved into the property (something I have never had before) and impressed by the easy to follow paper work file they provided as part of the process. They have also been helpful and good to deal without throughout. Thanks to Louise, Doug and the team for everything.
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Ha our flat on market 13 ...
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5 Star Review
By : 'Ken'
Branch : Saffron Walden, 1 Market Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CB11
27 Mar 2018
People found this helpful0
Ha our flat on market 13 weeks. changed to kevin Henry and while on holiday 3 days later had a phone call SOLD. was told to enjoy holiday as kevin would sort all for our return. yes was an extra special ... Read Full Review
Comments on Agent Fees
good very good
Comments (0)Was this helpful?:
Ken Benson - Clarke said about Kevin Henry Estate Agents
Services : Sales( As a Vendor )Date: 26th Mar 2018
Ha our flat on market 13 weeks. changed to kevin Henry and while on holiday 3 days later had a phone call SOLD. was told to enjoy holiday as kevin would sort all for our return. yes was an extra special holiday.
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Sue was absolutely brilliant ...
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5 Star Review
By : 'Ria'
Branch : Saffron Walden, 1 Market Street
Services : Sales( As a Vendor )
Sold price : £240000
Would you recommend ? : Yes
Postcode : CB10
15 Mar 2018
People found this helpful0
Sue was absolutely brilliant throughout my very difficult sale, she was the glue that held everything together and without her support and regular updates things would have been much much worse. Thank you ... Read Full Review
Comments on Agent Fees
Good
Comments (0)Was this helpful?:
Ria said about Kevin Henry Estate Agents
Services : Sales( As a Vendor )Date: 15th Mar 2018
Sue was absolutely brilliant throughout my very difficult sale, she was the glue that held everything together and without her support and regular updates things would have been much much worse. Thank you Sue.
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Each member of the Kevin ...
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5 Star Review
By : 'Anne'
Branch : Saffron Walden, 1 Market Street
Services : Sales( As a Buyer )
Sold price : £325000
Would you recommend ? : Yes
Postcode : CB11
7 Mar 2018
People found this helpful0
Each member of the Kevin Henry team are wonderful! They understand their clients and match them to the right properties; they are extraordinarily patient and unfailing courteous especially when things get stressful. They give very wise advice about property and all in all, their clients feel ... Read Full Review
Comments on Agent Fees
good
Comments (0)Was this helpful?:
Anne Orange said about Kevin Henry Estate Agents
Services : Sales( As a Buyer )Date: 7th Mar 2018
Each member of the Kevin Henry team are wonderful! They understand their clients and match them to the right properties; they are extraordinarily patient and unfailing courteous especially when things get stressful. They give very wise advice about property and all in all, their clients feel incredibly well looked after.
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Sue - most helpful and a ...
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5 Star Review
By : 'Sir'
Branch : Saffron Walden, 1 Market Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CB11
24 Feb 2018
People found this helpful0
Sue - most helpful and a natural friendliness whenever I have had cause to ask for help over anything. Never seems 'put out' however busy she looks. Henry- Not your typical estate agent in my experience. More likely to ask about your life's plans and possibilities, than to quiz you ... Read Full Review
Comments on Agent Fees
Much in the same bracket as other agents I believe, but look what you get for your fees. Read my above comments.
Comments (0)Sue - most helpful and a natural friendliness whenever I have had cause to ask for help over anything. Never seems 'put out' however busy she looks.
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Sir Hamilton Haines said about Kevin Henry Estate Agents
Services : Sales( As a Vendor )Date: 24th Feb 2018
Sue - most helpful and a natural friendliness whenever I have had cause to ask for help over anything. Never seems 'put out' however busy she looks.
Henry- Not your typical estate agent in my experience. More likely to ask about your life's plans and possibilities, than to quiz you about the property and gush off how good their company is, or has a London or on line window. Yes, he does got round to property - but in a much more personal and philosophical perspective. I could well imagine if he quit the property business he would do well as a life counselor! I have had the rare chance to compare his advice against that of a life long friend and businessman and found that he was in the same league as my friend for sincerity and sound advice.
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Have known this firm for a ...
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5 Star Review
By : 'Dan'
Branch : Saffron Walden, 1 Market Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CB21
19 Feb 2018
People found this helpful0
Have known this firm for a number of years, excellent communication - build up good customer relations and call regularly with new properties coming on to the market that they think suit you. Highly ... Read Full Review
Comments on Agent Fees
N/A
Comments (0)Was this helpful?:
Dan said about Kevin Henry Estate Agents
Services : Sales( As a Vendor )Date: 19th Feb 2018
Have known this firm for a number of years, excellent communication - build up good customer relations and call regularly with new properties coming on to the market that they think suit you. Highly recommend.
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Gary I found to be ...
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5 Star Review
By : 'Jason'
Branch : Saffron Walden, 1 Market Street
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CB11
14 Feb 2018
People found this helpful0
Gary I found to be personable, informative and above all, he listened to the client. Every request was dealt with and answered as soon as he was available and never failed to get back to me if he was out of the office. Both sale and purchase were handled by Gary, and all in all, it was a smooth ... Read Full Review
Comments on Agent Fees
I was pleased there was a reduction of 0.25% for repeat business.
Comments (0)Gary I found to be personable, informative and above all, he listened to the client.
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Jason Meyrick said about Kevin Henry Estate Agents
Services : Sales( As a Vendor )Date: 14th Feb 2018
Gary I found to be personable, informative and above all, he listened to the client.
Every request was dealt with and answered as soon as he was available and never failed to get back to me if he was out of the office. Both sale and purchase were handled by Gary, and all in all, it was a smooth transition from one property to the other for the client, my 83 year old mother.
I have used the offices of Kevin Henry since my first purchase in 1998 and would highly recommend them to anyone that has property to sell or buy.
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WE LOVE CHARLOTTE! A very ...
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5 Star Review
By : 'Sean'
Branch : Saffron Walden, 1 Market Street
Services : Letting( As a Tenant )
Rent PCM : £975
Would you recommend ? : Yes
Postcode : CB10
13 Feb 2018
People found this helpful0
WE LOVE CHARLOTTE! A very honest / straight agent - extremely good at her job and can pretty much deal with all issues from relocating my family from one side of the country to another to defusing those initial tricky landlord / tenant scenarios. Best in the game! ... Read Full Review
Comments on Agent Fees
Good
Comments (0)WE LOVE CHARLOTTE! A very honest / straight agent - extremely good at her job and can pretty much deal with all issues from relocating my family from one side of the country to another to defusing those initial tricky landlord / tenant scenarios.
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Sean Holbrook said about Kevin Henry Estate Agents
Services : Letting( As a Tenant )Date: 13th Feb 2018
WE LOVE CHARLOTTE! A very honest / straight agent - extremely good at her job and can pretty much deal with all issues from relocating my family from one side of the country to another to defusing those initial tricky landlord / tenant scenarios.
Best in the game! x
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When I was purchasing my home ...
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5 Star Review
By : 'Elizabeth'
Branch : Saffron Walden, 1 Market Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : CB21
13 Feb 2018
People found this helpful0
When I was purchasing my home I found the staff at Kevin Henry to be very helpful and approachable. The purchase was not as straight forward as we expected but throughout the process the staff were very ... Read Full Review
Comments (0)Was this helpful?:
Elizabeth said about Kevin Henry Estate Agents
Services : Sales( As a Buyer )Date: 13th Feb 2018
When I was purchasing my home I found the staff at Kevin Henry to be very helpful and approachable. The purchase was not as straight forward as we expected but throughout the process the staff were very supportive.
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