• Kevin Moll FNAEA
    Kevin Moll FNAEA
  • Sue Johns
    Sue Johns
  • Sue Cullen
    Sue Cullen
  • Tessa Rock
    Tessa Rock
  • Charlotte Mines
    Charlotte Mines
  • Ros Jeffreys
    Ros Jeffreys
  • Maggie Garlick
    Maggie Garlick
  • Henry Rowe FNAEA
    Henry Rowe FNAEA
  • Carol Duke
    Carol Duke
  • Gary Ellis
    Gary Ellis
  • claim your profile
    Simon Budd
  • Doug Hazell
    Doug Hazell
Since opening in 1988, Kevin Henry have sold more houses each year than any other local agent. Formed by Kevin Moll FNAEA and Henry Rowe FNAEA, we are now one of the oldest estate agency partnerships in the region and it is a major strength that we are local people who love the area. Something else that clients have always appreciated is the agency’s unique service, with a clear statement of what people can expect from Kevin Henry, including details of exactly how we will sell their home. Read full description...

1 Market Street
Saffron Walden
Essex
CB10 1JB
01799 513632

 
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Properties for sale
Properties for rent
Nov 26,2016
Minithumbup
By:
Nov 26,2016
0 people found
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Since moving to the area 25 years ago I have moved house several times. I have found Kevin Henry to be completely reliable. They definitely do go the extra mile and make the whole ghastly experience of moving house much more bearable ! I once had no choice about but to buy from another agent and the difference between the two was like chalk and cheese ! If only all agents were like Kevin Henry !...
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Comment on agent fees
The fees here are good and represent value for money.
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Mar 24,2016
Minithumbup
By:
Mar 24,2016
0 people found
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My wife and I had never rented our property before we were introduced to Kevin. When we met Kevin we were very impressed with his honesty and knowledge. Kevin walked us through the rental process and introduced us to Charlotte. Charlotte 'fine tuned' the process and in turn introduced Carol and I to the rental team, including Ros. We were reassured by the whole team and it was an easy step to take, fully supported at all levels. I have equally been impressed with the support teams behin...
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Comment on agent fees
The Fees charged, Rental Management Fee and Commission Fee, provide excellent value for money.
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Mar 22,2016
Minithumbup
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Mar 22,2016
0 people found
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The team at KH have been fantastic with the sale of our property. This was an empty investment sale, so the ability of KH to manage all aspects from key holding to even taking the final meter readings and post collection has made this process a pleasure Always on hand to help with excellent communications along the way...
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Comment on agent fees
All good, agreed at the beginning, invoiced what was agreed at the end
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Mar 07,2016
Minithumbup
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Mar 07,2016
0 people found
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Kevin Henry have been an absolute joy to work with. They are an example of how great customer service should be done. They listened and cared and really went the extra mile to help me with my sale. I wish that all estate agents were like you!...
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Comment on agent fees
Excellent
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Feb 24,2016
Minithumbup
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Feb 24,2016
0 people found
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It has now been several weeks since my move was completed, and I am extremely pleased to report that the entire Kevin Henry team provided a seamless and highly professional service. On this occasion I used them for both my sale AND purchase, and both transactions went ahead faultlessly. Without exception, every member of staff with whom I interacted provided an excellent response, and all are (in my view) highly valuable assets to the organisation. Although I interacted most closely with two ind...
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Comment on agent fees
The fees were very reasonable and were set in advance, which helped to budget at what can be an expensive time!
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Feb 04,2016
Minithumbup
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Feb 04,2016
0 people found
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Kevin Henry kept us regularly informed and up-to-date on the progress of marketing the property and all members of their team were always prompt, friendly and courteous. We do not live in Saffron Walden and the property was empty for several months - Kevin Henry gladly kept an eye on the property for us during this time which was a load off our minds. We would unhesitatingly recommend Kevin Henry for providing a first-class service....
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Comment on agent fees
A fair fee.
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Sep 04,2015
Minithumbup
By:
Sep 04,2015
0 people found
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I initially instructed several of the long established estate agents in Saffron Walden to firstly value my property and guide me through my first sale and onward purchase in 43 years. As you can imagine, this was an emotional and nerve-racking thought, having to experience this on my own, after losing my dear husband, but one which I was so glad to have instructed Kevin Henry to share this burden and support me throughout the process. I found the team, particularly Henry Rowe and Sue Johns,...
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Comment on agent fees
Worth every penny!
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Aug 05,2015
Minithumbdown
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Aug 05,2015
0 people found
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DREADFUL! DO NOT DO IT TO YOURSELF still frustrated and angered after what we thought was a good local estate agent. Please read on.. Kevin Henry not only published the sale in the local paper when they were specifically asked not to AND after it had sold which risked the sale falling through. They also informed the potential buyers of very personal details about our family situation which we did not wish for both strangers and people we knew to find out via an estate agent. The upset they ca...
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What agent could do to change your mind?
I dont think Kevin Henry should have charged for the sale of the property seeing as they gave us so many costs (financial and emotional) we did not think would would need to drag them through the sale and to pay them at the end of it was a kick in the teeth
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By: Sue
Aug 28, 2015
View all comments (1)
I deeply regret that we advertised your parents house for sale after we were specifically requested not to. This was a grave error on behalf of one of my staff, an error that should not have taken place. We had nothing to gain from advertising the property. It was human error. It was a mistake. Having brought it to my attention when you clearly demonstrated your upset at our actions, I apologised to you, both your mother and father by phone that evening. I offered to pay for a meal for your fam....
May 28,2015
Minithumbup
By:
May 28,2015
0 people found
this helpful
I just wanted to say thank you to you and all your team for the excellent handling of the sale of my property. I have been kept informed throughout the process which has made it far less harrowing.. I have no hesitation in recommending Kevin Henry (in fact I already have) I have not selected any particular staff members as they all worked as a team...
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Apr 28,2015
Minithumbup
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Apr 28,2015
0 people found
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The house at first appeared quite tricky to sell - in that it took three weeks before anyone actually viewed it. Of course this was frustrating, but very much out of the agents hands as there were also many new build houses in the vicinity, which were competitively priced. Then, after three weeks, the first person that viewed it put in an offer and after some pretty swift horse trading, we settled on a sale price. Of course there is a tendency to think that surely we shouldn't sell to the first ...
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Apr 06,2015
Minithumbup
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Apr 06,2015
0 people found
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Extract from letter to agent upon completion- It's only with hindsight that one fully appreciates the wisdom of appointing your agency to handle the sale. Having not bought or sold a property for 27 years the procedures involved were often daunting yet your team performed perfectly throughout. The front of house trio was efficient, personable and professional. Thank you, Gary, for your kind assistance on many occasions. Undoubtedly your secret weapon is Sue Johns who deftly navigates Buyer and ...
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Mar 30,2015
Minithumbup
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Mar 30,2015
0 people found
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We bought a property in Saffron Walden through Kevin Henry, and as we were moving in from outside the area, needed an agent who could be relied upon to take care of the process. I'm pleased to say that Kevin Henry didn't let us down once. Everything was so straightforward, and there was always a friendly member of staff there to answer our questions. When our survey brought up a potential problem, they arranged for access for our workmen to go round and inspect. Even after the sale, Sue John...
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Mar 23,2015
Minithumbup
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Mar 23,2015
0 people found
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Our purchase took a very long time to complete (7 months) due to there being a problem at the top of the chain. Sue Johns was the only one who kept us updated with all that was happening. She tirelessly chased all parties in the chain to find our what was happening and kept her cool whenever we vented our frustrations. We would have no hesitations in using Kevin Henry should we sell in the future....
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Mar 06,2015
Minithumbup
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Mar 06,2015
0 people found
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We have both let and sold our property with Kevin Henry and we have been very pleased with the service we received. At all times each member of staff we have dealt with have been friendly, helpful and professional. We would definitely recommend this Estate Agents as we felt that the service we received have been very honest and realistic to the current market which enabled our speedy sale....
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Mar 04,2015
Minithumbup
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Mar 04,2015
0 people found
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Having initially approached Kevin Henry to purchase a different property, whereby the vendor took an unacceptable amount of time, I subsequently found another property for sale, also with Kevin henry. Sue Johns managed me through the purchase of both properties. she was astonishingly good at keeping me updated, communicating with vendor one ad two when I asked and provided me with answers to an huge array of queries (re property 1). When I viewed property 2, they accommodated a Friday evening vi...
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Comment on agent fees
As above.
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Feb 28,2015
Minithumbup
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Feb 28,2015
0 people found
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I used Kevin Henry to let out my property in Saffron Walden for several years and then again when I sold it. I did try other agents when I was letting out, none of these were able to match the level of service I received from Kevin Henry's. Their lettings department always looked after my interests and used their knowledge of the market to ensure my property was always let. They were accurate on prices every time. Again when I sold, everything was handled very professionally. I found them to b...
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Comment on agent fees
Fees were right for the good, hassle free service I received
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Jan 21,2015
Minithumbup
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Jan 21,2015
0 people found
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I have bought and sold property several times and have never before experienced the level of care and professionalism that was shown by Kevin Henry. From the initial visit by Kevin Moll, through the viewings, offers and sales process; I cannot praise the staff highly enough. They made a difficult process bearable and that is no small feat!...
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Jan 17,2015
Minithumbup
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Jan 17,2015
0 people found
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From Being met at prospective properties, all through to putting an offer, then through to completion of sale, Kevin Henry staff were exemplary and professional in their dealings with my wife and I. They kept us informed at all times and always responded promotly to our questions and our needs. We felt that our purchase was important to them and at all times we felt taken care of. We couldnt recommend them more highly...
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Jan 16,2015
Minithumbup
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Jan 16,2015
0 people found
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My partner and I have just bought our first home in Saffron Walden with the help of Kevin Henry. As first time buyers the process was completely unknown to us, and we were so grateful for the attentive help and support shown to us by both Sue Johns and Kevin Moll. They met us outside of working hours to show us the property on three separate occasions and were honest and supportive throughout the offer process. Once we had our offer accepted we had regular updates from Sue and were given ...
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Jan 16,2015
Minithumbup
By:
Jan 16,2015
0 people found
this helpful
I recently sold my house through Kevin Henry, we were given an excellent and realistic valuation and we were kept regularly updated during the sale process. Really helpful friendly staff....
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Jan 15,2015
Minithumbup
By:
Jan 15,2015
0 people found
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We were initially very impressed with the viewings by Henry Rowe of 2 properties, both of which we made offers on and the second of which was accepted. Once the transaction process was underway we were very pleased with the professional manner in which Sue Johns accelerated the process and kept all parties regularly informed as to the progress. We were dealing with 4 agents in our chain and we felt that Kevin Henry was the most pro-active agent in this chain, a reason that will ensure that if an...
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Comment on agent fees
We were the purchasers, not buyers.
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Jan 15,2015
Minithumbup
By:
Jan 15,2015
0 people found
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Having dealt with various agents over the years following successive moves both my wife and myself cannot praise Kevin Henry Estate Agents enough. Their attention to detail,perseverance and customer care in our opinion are unrivaled by any of their competitors. If it had not been for their tenacity and determination to find us a home we loved, we would have given our search up 4 months earlier. The name Estate Agent rarely brings a positive response from potential sellers or purchasers alike, b...
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Comment on agent fees
Worth every penny!!!!
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Jan 15,2015
Minithumbup
By:
Jan 15,2015
0 people found
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Having decided to sell our property after 17 years the Agents that we knew had a good reputation for a fair approach to pricing and marketing were Kevin Henry. Kevin Moll visited us twice to discuss this and we felt that we could trust his experience and judgement. After a couple of week we had a buyer and reached a selling price then the clock was ticking to complete before Christmas. Sue Johns was in contact with us the whole time organizing paper work required by solicitors and placating my ...
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Jan 15,2015
Minithumbup
By:
Jan 15,2015
0 people found
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We both bought and sold our properties through Kevin Henry. Throughout the whole process we were always kept informed and up-to-date about how the sale and purchase were progressing. Any queries we had were dealt with promptly. As this was the first time we'd been through the buying and selling process at the same time it was very reassuring to be able to phone Sue at any time with any questions and problems, and to receive advice on dealing with any issues. They were also able to recommend soli...
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Jan 12,2015
Minithumbup
By:
Jan 12,2015
0 people found
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Kevin Henry gave us an excellent all round service. They were the selling agent when we bought this property, which needed major renovation, as an investment purchase 18 months ago. They subsequently provided us with valuable (and free) advice on ways in which our renovation plans would be most attractive to potential purchasers. Once the work was completed we engaged them to act for us in the sale at a low fee rate, and they successfully secured a sale in a quiet market in line with our target ...
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Comment on agent fees
Very competitive
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Jan 10,2015
Minithumbup
By:
Jan 10,2015
0 people found
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Kevin Henry estate agents helped me to find a house, which took me over a year, during that time I viewed many properties with them and other agents.I found Kevin Henry to be the most professional, honest and efficient. I did bid for a couple of properties through them, these were handled very professionally and fairly to all parties involved. I also withdrew an offer on another house, which i decided was not for me and they were fully understanding of my decision. The property I ended up bu...
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Jan 08,2015
Minithumbup
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Jan 08,2015
0 people found
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Very pleased with Kevin Henry estate agents, they sold my property and we purchased our new property through them. Was very pleased with the advertising and photos of our property we sold and very pleased with communication we had with them, with our sale and purchase...
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Nov 25,2014
Minithumbup
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Nov 25,2014
0 people found
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We can't rate Kevin Henry highly enough, exceptionally good at what they do. We wouldn't consider using anyone else if we were to were to sell within their area again. Everything dealt with promptly, professionally and with personal touches such as complimentary notes left on a business card by their viewing staff after showing someone round the house. Could only mark two names of those we dealt with above but very much worthy of praise is also Sue Cullen who is very personable, professional, ex...
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Nov 11,2014
Minithumbup
By:
Nov 11,2014
0 people found
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I chose to sell two properties and buy one through Kevin Henry because I knew they were reputable professionals who helped at every step by great liason. I think they set the bar high and many estate agents should learn from them as I have discovered....
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Nov 11,2014
Minithumbup
By:
Nov 11,2014
0 people found
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The purchase of our house was very difficult for reasons out of our control, but Kevin Henry, and Sue Johns in particular, were brilliant in ensuring we didn't lose the house and that everything went as smoothly as possible. I was always able to talk to someone and emails we replied to very quickly, even if the questions were very basic (we were first time buyers)!...
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Areas covered
  • National

NAEA TPOS


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Kevin Moll FNAEA Kevin Moll FNAEA
Director
11 reviews

About Kevin No description set View full profile
Sue Johns Sue Johns
Sales Co-ordinator
29 reviews

About Sue No description set View full profile
Sue Cullen Sue Cullen
Negotiator
1 reviews

About Sue No description set View full profile
Tessa Rock Tessa Rock
Negotiator
1 reviews

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Charlotte Mines Charlotte Mines
Lettings Manager
2 reviews

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Ros Jeffreys Ros Jeffreys
Lettings Consultant
0 reviews

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Maggie Garlick Maggie Garlick
Lettings Consultant
0 reviews

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Henry Rowe FNAEA Henry Rowe FNAEA
Partner/Director
8 reviews

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Carol Duke Carol Duke
1 reviews

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Gary Ellis Gary Ellis
2 reviews

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Simon Budd - upload your photo Simon Budd
0 reviews

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Doug Hazell Doug Hazell
0 reviews

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