Kerr & Co Residential
4.9/5, 351 reviews
99% recommended
97% sales valuation accuracy
97% sales fee satisfaction
100% lettings valuation accuracy
94% lettings fee satisfaction
As an Independent Agent, is not just about the property we sell; it's about people we represent and the area of West London we serve.Kerr & Co are renowned for their unrivalled local knowledge, outstanding customer service and dedicated commitment to succeed. We are acknowledged widely in Shepherds Bush and ... show more As an Independent Agent, is not just about the property we sell; it's about people we represent and the area of West London we serve.

Kerr & Co are renowned for their unrivalled local knowledge, outstanding customer service and dedicated commitment to succeed. We are acknowledged widely in Shepherds Bush and Hammersmith by our vendors, landlords, purchasers and tenants, as the leading Independent Estate Agent in Shepherds Bush and Hammersmith. We have continued to maintain our reputation for over 20 years, because of our knowledge base, in depth understanding in market trends and our customer requirements.

We're committed to the one thing that really makes the difference: client service. But don't just take our word for it; before you read on, see what our clients say.
Kerr & Co Residential - click to visit our website

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 97% 97% £112,000 £10,007,500
Lettings 100% 94% £330 £2,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
5 0 70 1 131 1 138 0 5 0
Areas covered
  • W12
  • Shepherd's Bush
  • W6
  • Hammersmith
  • W14
  • Chiswick
  • W3
  • Brook Green
  • W11
  • Brackenbury Village
  • W10
  • SW6
Address

77 Goldhawk Road
Shepherds Bush,London
Greater London
W12 8EH
020 8743 1166

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS TDS
Latest Properties
Images & Videos

“Kerr & Co, through Robert Barr, presented us ......”

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Oct 10,2019
Minithumbup
Robert
By: 'Anton Crona'
Oct 10,2019
0 people found
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Kerr & Co, through Robert Barr, presented us with, and guided us through the purchase of a terraced house in Brackenbury Village. We were very happy with the service. Robert had a sound, no nonsense approach to the sale and offered candid and relevant information about ...
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“Absolutely brilliant service!...”

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Sep 13,2019
Minithumbup
David
By: 'Oliver Rees'
Sep 13,2019
0 people found
this helpful
We've been searching for a property for over a year and experienced lots of estate agents - Kerr & Co have been miles better than anyone else. We're also first-time buyers and David guided us through the process & made us feel completely at ease. Couldn't recommend ...
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“Ewelina has been helpful with our move in and......”

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Sep 12,2019
Minithumbup
By: 'Isabella'
Sep 12,2019
0 people found
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Ewelina has been helpful with our move in and sorting out items for the flat. Susana helps us take care of the flat well and is very prompt on any issues with the flat. Overall, we felt a warm welcome from the staff and the ...
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“Knowledgeable, insightful, communicative are ......”

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Sep 10,2019
Minithumbup
By: 'Claudia Shanks'
Sep 10,2019
0 people found
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Knowledgeable, insightful, communicative are just a few things I’d say about Kerr & Co. phone calls and emails promptly responded to and I always felt confident they were doing everything possible on my behalf....
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By: Robert Barr
Sep 11, 2019
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Dear Claudia Many thanks for your kind words, they are most appreciated. It was a pleasure to act on your behalf in what has and continues to be a difficult market. I am genuinely delighted that Kerr and Co achieved what other agents were not able to. I wish you all the best for the future. Kind regards Robert Barr ...

“Very professional...”

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Aug 27,2019
Minithumbup
David
Chris
By: 'Martina'
Aug 27,2019
0 people found
this helpful
I had a very pleasant experience purchasing my flat through Kerr & Co. I needed more than 5 visits to the property as I wanted to get some work done and they always made it happen and understood that it was important to me. They are very ...
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“Trustworthy & Effective...”

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Aug 23,2019
Minithumbup
Robert
By: 'Mary Peros'
Aug 23,2019
0 people found
this helpful
Kerr & Co have sold two properties for me - a house in 2015 and a flat in 2019. Robert Barr finds buyers where others haven't, and everyone at Kerr & Co have been so helpful in sorting out all the things that need to be done. But most ...
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“Great Service. Both were very responsive and ......”

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Aug 09,2019
Minithumbup
David
Robert
By: 'Lindsey Beeman'
Aug 09,2019
0 people found
this helpful
Great Service. Both were very responsive and extremely helpful in the process. I would use them as brokers when we sell our flat....
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“This was our first time buying in the UK...”

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Jul 30,2019
Minithumbup
David
By: 'Rich devila'
Jul 30,2019
0 people found
this helpful
This was our first time buying in the UK and David was a great help through the entire process end to end....
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“Thoroughly helpful from start to finish and m......”

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Jul 27,2019
Minithumbup
By: 'Alexandra Roper'
Jul 27,2019
0 people found
this helpful
Thoroughly helpful from start to finish and made the whole process incredibly smooth. I was kept up to date regularly, their recommendations (lawyer in particular) was very helpful and they helped organise a gardener and cleaner when I was away. Can’t recommend enough and ...
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“Kerr and Co are unquestionably the best agent......”

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Jul 18,2019
Minithumbup
Robert
By: 'MR T H ADAMS'
Jul 18,2019
0 people found
this helpful
Kerr and Co are unquestionably the best agents I've worked with. And a special recommendation for Robert Barr, who as well as being absolutely superb at his job, is consistently good-humoured and a thoroughly decent person. I lost count of the number of times I ...
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By: Robert Barr
Jul 18, 2019
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Dear Tom Many thanks for your kind words. It has been a long and winding road and I am delighted that the small part I played in this transaction had a positive outcome in the end. How would have thought that co freeholders could effect a sale in such a manner. ...

“Very good agent who worked hard for the sale ......”

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Jul 10,2019
Minithumbup
Robert
David
By: 'Luke Sherbrooke'
Jul 10,2019
0 people found
this helpful
Very good agent who worked hard for the sale and kept me informed throughout the process. Would recommend to anyone. Help to sort an issues that arose and went the extra mile to help whenever they could. I moved from another agent to them as ...
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“Very reliable, good knowledge of the area. Li......”

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Jun 24,2019
Minithumbup
By: 'Jatin Patel'
Jun 24,2019
0 people found
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Very reliable, good knowledge of the area. Listen to us and provided us with credible guidance to secure the property....
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“Excellent service offered and received...”

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Jun 20,2019
Minithumbup
Robert
David
By: 'Birdie'
Jun 20,2019
0 people found
this helpful
Robert priced the house accurately. He gathered prospective purchasers and worked out who was the most suitable. We agreed terms and the sale has gone through smoothly. During the process of the sale (surveys, provision of certificates etc) both Robert and David offered a brilliant ...
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Comment on agent fees
All the agents fees were similar. Any who offered less appeared desperate.
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“Good...”

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Jun 17,2019
Minithumbup
By: 'Emma'
Jun 17,2019
0 people found
this helpful
Ewelina was fantastic in helping me to secure my now property she was always on hand to answer any questions I had . extremely efficient and approachable :-)...
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Comment on agent fees
Good
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“Great Service...”

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May 17,2019
Minithumbup
David
By: 'Ralph'
May 17,2019
0 people found
this helpful
Our sale was complicated by some legal issues related to the ownership of the freehold. As a result the transaction took longer than normal but David was totally involved throughout. He worked hard to resolve all the issues and successfully got through to a solution ...
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Comment on agent fees
The fees were reasonable especially as this sale required greater involvement than usual.
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“Very helpful...”

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May 14,2019
Minithumbup
By: 'Goldhawk Road'
May 14,2019
0 people found
this helpful
Ewelina helped me with securing my flat. She was very helpful, provided all the necessary information, and best of all she wasn't pushy ( I had been searching for a flat for a while and had been really put off by pushy agents) After I moved ...
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Comment on agent fees
Good.
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“Great Friendly Agent...”

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May 12,2019
Minithumbup
By: 'Ewelina Moskwa'
May 12,2019
0 people found
this helpful
Ewelina is a great, down to earth and friendly agent. She made viewing the flat easy and had a seemingly individual attitude to the process rather than a corporate one. Despite a serious mistake from Kerr & Co about the move in date, we're happy with ...
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“Funds transfer process...”

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May 07,2019
Minithumbup
By: 'Maurice'
May 07,2019
0 people found
this helpful
I appreciated the way Ewelina trusted that my transfer of funds from my non-UK bank to the Kerr and Co account for the upfront six-month payment would be effected, despite repeated failed attempts. I also found her to be friendly and supportive in her dealings ...
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Comment on agent fees
Good, fair.
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“Always in touch, kindly, professional...”

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Apr 06,2019
Minithumbup
By: 'Yair'
Apr 06,2019
0 people found
this helpful
She is the agent that everyone wants to have when locking for a house, She helped with everything and told us what to do every time Thanks ewelina !...
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Comment on agent fees
Good
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“Buying a house...”

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Apr 02,2019
Minithumbup
David
By: 'JJ'
Apr 02,2019
0 people found
this helpful
David has been amazingly helpful in the whole process of finding the house, buying it and chasing the owner for information. I have been very happy with the service and would highly recommend him!...
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Comment on agent fees
n/a
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“Rude & unfair...”

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Mar 27,2019
Minithumbdown
Audrey
By: 'Cal'
Mar 27,2019
0 people found
this helpful
They ask you to put down a Holding Deposit, which clearly is only for holding the tenant, not the property, as the property is marketed by another agent at the same time. Audrey was extremely rude on the phone, when I expressed my disagreement to ...
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Was this helpful? Yes
By: Cal
May 15, 2019
View all comments (2)
Dear Andrew, You are changing the subjects. Two things I complained, as in my original post: 1. Asking for a Holding Deposit when you clearly cannot hold the property (as another agent is advertising and handling the same property) is not honest. 2. When your staff tells a potential tenant that 'there is nothing in the contract for you to agree to' and hang up on the potential tenant on a call, it is unprofessional, dishonest and rude. Lastly, I did not complain about the landlord ...

“Helpful...”

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Mar 19,2019
Minithumbup
David
By: 'satisfied'
Mar 19,2019
0 people found
this helpful
I found David to be very helpful - and not pushy in the slightest, which was something I found to be true of every other estate agent I met. Genuinely felt he was just showing me houses he thought I might be interested in, and ...
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“Excellent service...”

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Jan 28,2019
Minithumbup
By: 'Christie'
Jan 28,2019
0 people found
this helpful
Very Happy with Kerr & Co. David Knipe was very helpful and polite. I was kept updated on all offers and received good advice when asked for. I accepted an offer only a few weeks after first putting the property on the market. I would highly ...
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Comment on agent fees
Good
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“Ewelina Moskwa...”

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Jan 23,2019
Minithumbup
By: 'JC'
Jan 23,2019
0 people found
this helpful
Very willing to help at all times and efficient. Only negative was parking permit advice and ensuring we were set up early enough to not have to pay hourly for parking the first week....
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Comment on agent fees
good
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“Good job...”

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Jan 14,2019
Minithumbup
By: 'Barak Ganor'
Jan 14,2019
0 people found
this helpful
The coordination with Evelina was simple and easy and the communication in front of her was quick and easy. The contract was closed relatively easily and I was updated throughout the process. I am very pleased with the service....
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“Fantastic local agent...”

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Nov 16,2018
Minithumbup
David
By: 'Felicity'
Nov 16,2018
0 people found
this helpful
David is a supberb local agent who helped us buy our family home. He is professional, friendly and knowledgable. He answered all questions quickly....
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Comment on agent fees
Reasonable
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“Purchase...”

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Nov 07,2018
Minithumbup
Robert
By: 'Marcus'
Nov 07,2018
0 people found
this helpful
Prompt, efficient and clear advice over a difficult company purchase of residential property form an overseas buyer. Great service - I highly recommend Robert....
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“Very professional estate agents with excellent local knowledge and great communication...”

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Oct 28,2018
Minithumbup
David
By: 'Mrs Hart'
Oct 28,2018
0 people found
this helpful
Very professional estate agents with excellent local knowledge and great communication. We bought our house through a few years and chose to sell it with Kerr & Co again. David always replies very quickly to any questions and him and the rest of the team were ...
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Comment on agent fees
Very reasonable for the amount of work they put in
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“Ewelina Moskwa review...”

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Oct 28,2018
Minithumbup
By: 'Francisco Maguey'
Oct 28,2018
0 people found
this helpful
Ewelina was very helpful with all the letting process, she clarified all my questions and we a very amicable attitude. Her way of presenting the flat helped me to make my decision....
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“Consummate Professionalism...”

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Oct 18,2018
Minithumbup
David
By: 'Susan'
Oct 18,2018
0 people found
this helpful
I have now both bought and sold property through Kerr & Co. with David Knipe as my agent. Clearly with years of experience, David is calm, courteous, attentive, good-natured - not to mention being disarmingly good-humoured - and all underpinned by unfailing professionalism. These are no ...
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Staff picture Chris
Staff picture Robert
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Staff picture Audrey
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Staff picture David
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Staff picture Andrew
(88)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

As a fully signed up member of the Ombudsman scheme we strictly follow their redress process. For full details please contact Kerr and Co
Last updated at 2:26 PM 30/10/2017 by allAgents

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