Established in 1994, Kelway Law is an established Estate Agent based on the Surrey, Hampshire and West Sussex borders with offices in Haslemere, Hindhead, Liphook and Farnham. Kelway Law offers proper Read full description...Established in 1994, Kelway Law is an established Estate Agent based on the Surrey, Hampshire and West Sussex borders with offices in Haslemere, Hindhead, Liphook and Farnham. Kelway Law offers properties for Sale and to Rent.
Kelway Law Estate Agents

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Properties for Sale
Properties to Rent

“ AVOID AT ALL COSTS... ”

Jun 15,2018
Minithumbdown
By: 'KELWAY LAW ARE PIRATES'
Jun 15,2018
0 people found
this helpful
I endeavour you to avoid this horrendous company. They encourage and initialise guzumping alongside awful customer service. *I wish to have never come across and hope you do not have to experience his lack of humanity. Kelway Law look after themselves and their **agendas. Please ...
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By: Adrian Law
Jun 25, 2018
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If we are marketing a property and a buyer tries to reduce the amount they are paying for the property on the day of exchange, we will do all we can to act in our clients interest. In this instance we had a back up buyer to whom we sold the property for a higher amount. When you tried to gazump the new buyer our clients understandably did not want to deal with you. I hope that you have now been successful in finding a new property. Adrian Law ...
Mar 01,2018
Minithumbdown
By: 'Elderly Tenant's daughter.'
Mar 01,2018
1 people found
this helpful
DEFINITELY NOT RECOMMENDED. Did not turn up to confirmed appointment. Did not apologise. Does not respond to emails. From long experience, we would not recommend this agent....
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Feb 24,2017
Minithumbdown
By: 'UNHAPPY RENTER'
Feb 24,2017
4 people found
this helpful
I would not give this "gentleman" any stars, we rented a property from him, never again!!!!! the maintenance work took months to be done and was always done to the lowest possible standard. Which then needed doing again, more delay .DO NOT rent ...
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Dec 21,2015
Minithumbdown
By: 'kelway are complete c***'
Dec 21,2015
3 people found
this helpful
I visited the kelway law office in hindhead to leave my details for someone to contact me once a property my criteria. Not once did anyone from kelway law call me with any properties.I contacted Sarah to view a property I found on their ...
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May 08,2015
Minithumbup
By: 'H Rafter'
May 08,2015
0 people found
this helpful
Having had a less than positive tenant finding experience with another agency I looked to go elsewhere. On this occasion, with Kelway Law the experience was positive with time taken to find the right tenants with a strong awareness of the local market. In addition ...
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Mar 31,2015
Minithumbdown
By: 'Elaine Clarke'
Mar 31,2015
0 people found
this helpful
Left the back door unlocked at end of open house and I discovered this when returning home several hours later. Quickly achieved an asking price offer however, the agents either did not properly vet the prospective purchaser or were economical with the facts about her ...
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What agent could do to change your mind?
The marketing and process up to acceptance of offer was good, although I have concerns about the level of prospective purchaser vetting that was undertaken. Fees were expensive in relation to the service received, particularly when compared with the fee that the solicitor receives for undertaking the conveyancing. Fortunately I was able to rely on my solicitor for support. If I had known how much legwork I would need to do myself post offer, I would have considered selling privately
Attached Files
Comment on agent fees
The marketing and process up to acceptance of offer was good, although I have concerns about the level of prospective purchaser vetting that was undertaken. Fees were expensive in relation to the service received, particularly when compared with the fee that the solicitor receives for undertaking the conveyancing. Fortunately I was able to rely on my solicitor for support. If I had known how much legwork I would need to do myself post offer, I would have considered selling privately
Was this helpful? Yes
Mar 30,2015
Minithumbup
By: 'Gavin'
Mar 30,2015
0 people found
this helpful
Agent was prompt in replying and updating progress at all times. Information regarding the background to the property was conveyed accurately. Handover process was completed seamlessly. Negative - could have been a bit more personable in their dealings...
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Comment on agent fees
N/A
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Mar 27,2015
Minithumbup
By: 'Les Baycroft'
Mar 27,2015
0 people found
this helpful
From the outset it was obvious that John's knowledge of the local market was sound and based on fact, not premise. He and Franco kept me well informed throughout the transaction and their advice led to the best price being obtained from a well positioned ...
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Comment on agent fees
Clearly stated at first meeting.
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Mar 26,2015
Minithumbup
By: 'I from Lindford'
Mar 26,2015
0 people found
this helpful
We used Kelway Law after having no luck selling our house with another local agent. The experience with KL was much more positive. They gave us good advice on how to market our house including where to position it price wise. They got a steady ...
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Jan 29,2015
Minithumbup
By: 'Joan'
Jan 29,2015
0 people found
this helpful
We bought the flat April 2014 and at present we are working in Thailand so there was a lot of potential for problems. There were, quite literally, none with the agent at all! Emails were replied to promptly, professionally and with the appropriate amount of detail. ...
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Jan 28,2015
Minithumbup
By: 'J R King'
Jan 28,2015
0 people found
this helpful
Very efficient, helpful and friendly staff. This became particularly apparent when my initial purchaser withdrew from the sale with no reason given. Within 24 hours another purchaser was found by Kelway Law, an offer made and accepted and now completed....
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Dec 15,2014
Minithumbup
By: 'Customer'
Dec 15,2014
0 people found
this helpful
Throughout the process, which in my case was not straightforward due to factors outside the control of the agent, I had excellent support and service from Franco Pullano. He was very proactive, positive and tactful, and overall this gave me confidence in the agency. They ...
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Dec 10,2014
Minithumbdown
By: 'David'
Dec 10,2014
5 people found
this helpful
Never ever rent through this company, they ignore repeated requests for Maitenance repairs , Adrian the supposed owner /manager is never available to take calls , never answers emails. John is just offensive and rude , no work is ever done to the properties , they're only interested in ...
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Nov 14,2014
Minithumbup
By: 'Rob Steele'
Nov 14,2014
0 people found
this helpful
Initially, Kelway Law let my apartment in Hindhead and were quicker to find a tenant than my existing letting agent. The letting went smoothly, so when I decided to sell, Kelway Law were the obvious choice as they would be able to co-ordinate viewings with ...
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Nov 12,2014
Minithumbup
By: 'SPN'
Nov 12,2014
0 people found
this helpful
Good all round service overall even with the inevitable buyer's solicitor hold ups. Would use again as always polite and got back to us when we had any queries....
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Nov 11,2014
Minithumbup
By: 'Mr F'
Nov 11,2014
0 people found
this helpful
Our experience with Kelway Law Haslemere was a positive one. At a stressful time which is sometimes made worse by agents, Kelway were calm and honest in their correspondence....
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Nov 11,2014
Minithumbdown
By: 'MSSmith'
Nov 11,2014
0 people found
this helpful
Never meet an agent who knew less about the property they were supposed to be selling - god help the owner...
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What agent could do to change your mind?
Never meet a more useless agent in my live knows nothing about the property they\'re trying to sell God help the owner then bombards you with texts/emails afterwards almost harassment
Attached Files
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Nov 10,2014
Minithumbup
By: 'James'
Nov 10,2014
0 people found
this helpful
Kelway Law acted as the letting agent on our house - living abroad we needed to rely on them perhaps more than usual. A tenant was found quickly and in the two years that the property was rented out I found that they were responsive ...
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Nov 09,2014
Minithumbup
By: 'Anne Waller'
Nov 09,2014
0 people found
this helpful
I used Kelway Law both as managing agents, and then to sell the property. They were extremely helpful, always available within a short time, consistently pleasant to deal with, and very understanding of my circumstances....
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Aug 29,2014
Minithumbup
By: 'chris sotherton'
Aug 29,2014
0 people found
this helpful
Excellent service and advice from John Hodges. House was up for sale with another locam agent for 3 months. We then went dual agent with Kelway and Johb and his team Franco sold it within 2 weeks....
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Aug 03,2014
Minithumbdown
By: 'pmcmon'
Aug 03,2014
2 people found
this helpful
Abismal! That's all I can say - as previous reviewers have mentioned, it is almost impossible to get a response out of these, erm, cowboys. I would take a serious look at these guys before getting involved - be aware that they are not a ...
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By: Adrian Law
Aug 26, 2014
View all comments (1)
Hi. I have not been able to identify what this relates to. Being a sole trader is not usually regarderd as being suspicious. Please email me at adrian.law@kelwaylaw.co.uk and I will look into any issue for you. Regards. Adrian Law ...
Jul 25,2014
Minithumbup
By: 'Tom'
Jul 25,2014
0 people found
this helpful
I bought the property from the original owner who also happened to be John, who works at the branch! Both John and Franco were timely in updating me, patient when I took a while to get back to them, and were polite and courteous in ...
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Jun 30,2014
Minithumbdown
By: 'Mr Sole'
Jun 30,2014
2 people found
this helpful
My Partner and I Sold our 3 Bedroom house in Priors Wood in Haslemere 10 years ago April 2004 after a very serious accident I had, At the time we thought they were very good, They answered all our calls and returned them within hours if they were ...
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What agent could do to change your mind?
Been a little more caring with the property i was trying to rent. If i was selling again I can guarantee i would of received the desired calls already
Attached Files
Was this helpful? Yes
Jun 05,2014
Minithumbup
By: 'Sophie'
Jun 05,2014
0 people found
this helpful
Thank you to john and Franco for selling our house as quickly as they did. Franco always kept us well informed along the way of the process. Highly recommended....
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Jun 04,2014
Minithumbup
By: 'Sarah'
Jun 04,2014
0 people found
this helpful
We bought our house through Kelway Law. We dealt with one chap who showed us around the property but then dealt with Franco when going through the actual sale. The service was good however, there were a couple of times when we did want to ...
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Jun 04,2014
Minithumbdown
By: 'Crispin Jones'
Jun 04,2014
1 people found
this helpful
The house was left empty whilst we were overseas, Kelway Law were prompt with email communication and had no problems dealing with our solicitors and neighbours. The sale went through with no problems thanks to the efforts of Keways....
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Jun 03,2014
Minithumbup
By: 'Forsey'
Jun 03,2014
0 people found
this helpful
John demonstrated a diligence and attension to detail that resulted in a fast sale of my property. Good liason with myself and prospective purchasers....
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May 28,2014
Minithumbup
By: 'Rob Jenner'
May 28,2014
0 people found
this helpful
I have let a number of properties over the last 10 years and always had excellent service from John Hodges who is very knowledgeable on all aspects of property letting from knowing how much to ask and how best to present the property. The back up ...
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May 16,2014
Minithumbup
By: 'Punchbowl'
May 16,2014
0 people found
this helpful
Kelway Law were first letting agents and then selling agents for our family home in Beacon Hill. They provide a very professional hassle-free service, they understand the local market extremely well and always worked hard to get us the best deal available....
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May 08,2014
Minithumbup
By: 'Malcolm A\'Court'
May 08,2014
0 people found
this helpful
In selling an aged relatives property I found both John and Franco helpful and objective. The property was realistically priced by them at the outset leading to two early offers,one of which processed through to completion.I was kept up to date with developments ...
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NAEA ARLA TPOS TDS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
8 0 0 12 11 3 6 1 0 5

Agent Fees

No fees set.
Last updated at 9:47 AM 14/04/2015 by John Hodges

Complaints Procedure

No procedure set.
Last updated at 9:47 AM 14/04/2015 by John Hodges

Haslemere
107-109 Weyhill, Haslemere GU27 1HS
(5)
Hindhead
The Old Bank, Beacon Hill Road, Beacon Hill, Hindhead GU26 6NR
(17)
Liphook
2-4 Haslemere Road, Liphook GU30 7AL
(18)
show all branches (5)
Office 5
2 Haslemere Road, Liphook GU30 7AL
(1)
Office 6
107 Weyhill, Haslemere GU27 1HS
(1)


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