Kelway Law Estate Agents
3.3/5, 65 reviews
60% recommended
95% sales valuation accuracy
88% sales fee satisfaction
100% lettings valuation accuracy
67% lettings fee satisfaction
Established in 1994, Kelway Law is an established Estate Agent based on the Surrey, Hampshire and West Sussex borders with offices in Haslemere, Hindhead, Liphook and Farnham. Kelway Law offers properties for Sale and to Rent. show more Established in 1994, Kelway Law is an established Estate Agent based on the Surrey, Hampshire and West Sussex borders with offices in Haslemere, Hindhead, Liphook and Farnham. Kelway Law offers properties for Sale and to Rent.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 95% 88% £93,000 £1,165,000
Lettings 100% 67% £650 £1,750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
8 0 0 14 20 6 10 1 1 5
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
Latest Properties

No Properties

“Wouldn't recommend renting or letting with ke......”

Share on :
Feb 21,2021
Minithumbdown
By: 'St2h'
Feb 21,2021
2 people found
this helpful
Wouldn't recommend renting or letting with kelway. Lived in a property in bordon for 1 year and had nothing but issues. Landlady paying for a service for property to be maintained and kelway where not doing that. Did not have one property check in time of ...
read full review
Was this helpful? Yes

“Great experience. Agents knew a lot about the......”

Share on :
Feb 19,2021
Minithumbup
By: 'Eva'
Feb 19,2021
0 people found
this helpful
Great experience. Agents knew a lot about the properties we viewed, and were very eager to recommend properties that they thought would be suitable. Communication during and after the offer was fantastic, and Amy was efficient and friendly throughout the whole process. Couldn't have had ...
read full review
Was this helpful? Yes

“John & the team at Kelway Law in Liphook were......”

Share on :
Jan 20,2021
Minithumbup
By: 'Alex'
Jan 20,2021
0 people found
this helpful
John & the team at Kelway Law in Liphook were fantastic throughout the sale of our house. Our forward purchase wasn't straight forward and very time critical but the team were always on top of the situation to help us out with advice and keep things ...
read full review
Was this helpful? Yes

“Superb Service at all times....”

Share on :
Dec 22,2020
Minithumbup
By: 'Angela'
Dec 22,2020
0 people found
this helpful
John and the team have been amazing. Always keeping us up to date with progress. Resolving any hiccups quickly and efficiently. Interaction with solicitors, us and vendor absolutely spot on. Superb service at all times....
read full review
Was this helpful? Yes

“Sale and purchase...”

Share on :
Sep 21,2020
Minithumbup
By: 'Heather'
Sep 21,2020
0 people found
this helpful
Used Kelway to sell our house and ended up buying one through them too. Having just exchanged I would definitely recommend using them. Really friendly, approachable and give clear advice. Communication was great, prompt replies to queries from both Amy and John. They made what ...
read full review
Was this helpful? Yes

“Our experience with Kelway Law at Haslemere w......”

Share on :
Sep 14,2020
Minithumbup
By: 'mick'
Sep 14,2020
0 people found
this helpful
Our experience with Kelway Law at Haslemere was very impressive. From our initial meetings with Franco, to the final stages with Amy, who even helped us find a rental property when a 'gazzumping' situation happened! The Haslemere guys did what they said they would do ...
read full review
Was this helpful? Yes

“The entire team at Kelway Law are superb and ......”

Share on :
Jun 22,2020
Minithumbup
By: 'Jill'
Jun 22,2020
0 people found
this helpful
The entire team at Kelway Law are superb and professional whilst maintaining a friendly personable manner. Our house was marketed brilliantly, the floor plan, photos and detail were fantastic. Thus obtaining more viewings than imaginable and a sale price that we were more than pleased ...
read full review
Was this helpful? Yes

“Overall a very good experience - we recently ......”

Share on :
Apr 25,2020
Minithumbup
By: 'Charlotte'
Apr 25,2020
0 people found
this helpful
Overall a very good experience - we recently sold our property through Kelway Law in Liphook. John was very knowledgeable, reliable and ultimately helped to get the sale over the line at the end which took a lot of the last minute stress of house ...
read full review
Was this helpful? Yes

“Adrian Law went out of his way and way beyond......”

Share on :
Apr 25,2020
Minithumbup
By: 'Peter'
Apr 25,2020
1 people found
this helpful
Adrian Law went out of his way and way beyond what I would expect from an Estate Agent to help secure the sale of my property. Adrian soldiered on through the incompetence of other legal people and a road committee to turn many miserable moments ...
read full review
Was this helpful? Yes

“We rent the property from Kelwaylaw,now we bo......”

Share on :
Apr 24,2020
Minithumbup
By: 'Hoiting'
Apr 24,2020
0 people found
this helpful
We rent the property from Kelwaylaw,now we bought the property from them as well.Staffs provided us with an excellent service.They kept us informed all the way through the process.They are brilliant.Highly recommend!!Thank you very much....
read full review
Attachments

Review file
Review file
Review file
Review file
Was this helpful? Yes

“I would not recommend Kelway Law to either s......”

Share on :
Mar 09,2020
Minithumbdown
By: 'Jenny'
Mar 09,2020
0 people found
this helpful
I would not recommend Kelway Law to either seller or buy a property through. Staff are unprofessional and they have the worst communication skills of any agent I have ever dealt with. It would be very wrong move to deal with them....
read full review
Was this helpful? Yes

“Kelway Law went above and beyond all expectat......”

Share on :
Jan 17,2020
Minithumbup
By: 'Sarah'
Jan 17,2020
0 people found
this helpful
Kelway Law went above and beyond all expectations. Their advice was invaluable, and they kept us fully informed throughout the entire selling process. They also made all of the necessary arrangements for a leaking water main, faulty boiler and "challenging" septic tank to be rectified ...
read full review
Was this helpful? Yes

“Very good communication with buyers. Good re......”

Share on :
Oct 09,2019
Minithumbup
By: 'Stephen'
Oct 09,2019
0 people found
this helpful
Very good communication with buyers. Good responses to queries raised. Helpful at all times. Friendly office. Particulars of houses very well presented....
read full review
Was this helpful? Yes

“Absolutley awful first experience with Kelway......”

Share on :
Aug 15,2019
Minithumbdown
By: 'Max'
Aug 15,2019
3 people found
this helpful
Absolutley awful first experience with Kelway, and if only the landlord knew just how shoddy of a company we've been forced to deal with, I'm sure they would have pulled out years ago. Our Viewing, Liphook Branch: Estate Agent couldn't open the door, so after 5/10 ...
read full review
Was this helpful? Yes

“I found Adrian to be highly unprofessional an......”

Share on :
Aug 10,2019
Minithumbdown
By: 'Marisa'
Aug 10,2019
0 people found
this helpful
I found Adrian to be highly unprofessional and totally lacking in communication skills. I stopped counting at 70 emails which he simply didn’t reply to despite chasing him repeatedly. In addition, there were also texts and voicemails that weren’t answered and ALL pertinent to ...
read full review
Was this helpful? Yes
By: Adrian Law
Aug 12, 2019
View all comments (1)
Thank you for your review Marisa. I am sorry that you feel that you have had bad service and I know that you found the process of selling your family home very difficult. Your property had been on the market for a little over a year with three other agents before we were instructed. We, of course managed to find a buyer for you and successfully managed the process through to exchange and completion. Regarding the emails, I received around 187 emails from you and I sent around 159 to you over t ...

“Saved the deal!...”

Share on :
Jul 25,2019
Minithumbup
By: 'Howard'
Jul 25,2019
0 people found
this helpful
I am fairly certain that our house purchase would not have gone though had it not been for Adrian's effort. When it seemed all was lost Adrian was able to pull together all the parties and find a suitable compromise in almost impossible circumstances. Furthermore ...
read full review
Was this helpful? Yes

“Far and away the best agent around...........”

Share on :
Jul 23,2019
Minithumbup
By: 'Paul'
Jul 23,2019
0 people found
this helpful
It was far from the easiest sale but Adrian kept it progressing and was always highly professional and easy and open to deal with. He was the only agent we used to find a serious buyer and, without him, the sale would not have gone ...
read full review
Was this helpful? Yes
By: Adrian Law
Aug 12, 2019
View all comments (1)
Thanks for your kind words Paul. ...

“Knowledgeable and Professional Service...”

Share on :
Jan 10,2019
Minithumbup
By: 'Tracey'
Jan 10,2019
0 people found
this helpful
Adrian Law handled the negotiation on our house purchase in a highly professional and timely manner. He thoroughly researched house prices in surrounding areas and provided valuable guidance during a pretty competitive bidding war! My partner and I would not have secured our dream home ...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“D not make the mistake of using Kelway Law...”

Share on :
Dec 10,2018
Minithumbdown
By: 'Very'
Dec 10,2018
0 people found
this helpful
Cowboys doesn't even begin to describe this company. I rented my home with them when living overseas (under a "fully managed" plan) and after a couple of years decided to sell. Hadn't particularly been happy with the service but stuck with them for the sale ...
read full review
Comment on agent fees
Paid high fees for a "fully managed" choice on my property and they didn't manage the property to any kind of standard
Was this helpful? Yes

“THE WORST ESTATE AGENT AWARD GOES TO!...”

Share on :
Nov 14,2018
Minithumbdown
By: 'Stuart'
Nov 14,2018
2 people found
this helpful
As you can see from most of the latest reviews, this is a terrible estate agents. The agents, bar one (Abigail) are awful. Exactly what you'd expect from a sketch show representation of the industry. The service to sell was rushed, rude, and just trying ...
read full review
Comment on agent fees
The fees are acceptable
Was this helpful? Yes

“AVOID AT ALL COSTS...”

Share on :
Jun 15,2018
Minithumbdown
By: 'KELWAY'
Jun 15,2018
4 people found
this helpful
I endeavour you to avoid this horrendous company. They encourage and initialise guzumping alongside awful customer service. *I wish to have never come across and hope you do not have to experience his lack of humanity. Kelway Law look after themselves and their **agendas. Please ...
read full review
Was this helpful? Yes
By: Adrian Law
Jun 25, 2018
View all comments (1)
If we are marketing a property and a buyer tries to reduce the amount they are paying for the property on the day of exchange, we will do all we can to act in our clients interest. In this instance we had a back up buyer to whom we sold the property for a higher amount. When you tried to gazump the new buyer our clients understandably did not want to deal with you. I hope that you have now been successful in finding a new property. Adrian Law ...

“DEFINITELY NOT RECOMMENDED. Did not turn up to confirmed appointment. ......”

Share on :
Mar 01,2018
Minithumbdown
By: 'Elderly'
Mar 01,2018
4 people found
this helpful
DEFINITELY NOT RECOMMENDED. Did not turn up to confirmed appointment. Did not apologise. Does not respond to emails. From long experience, we would not recommend this agent....
read full review
Was this helpful? Yes

“I would not give this "gentleman" any stars, we rented ......”

Share on :
Feb 24,2017
Minithumbdown
By: 'UNHAPPY'
Feb 24,2017
5 people found
this helpful
I would not give this "gentleman" any stars, we rented a property from him, never again!!!!! the maintenance work took months to be done and was always done to the lowest possible standard. Which then needed doing again, more delay .DO NOT rent through this ...
read full review
Was this helpful? Yes

“Having had a less than positive tenant finding experience with ......”

Share on :
May 08,2015
Minithumbup
By: 'H'
May 08,2015
0 people found
this helpful
Having had a less than positive tenant finding experience with another agency I looked to go elsewhere. On this occasion, with Kelway Law the experience was positive with time taken to find the right tenants with a strong awareness of the local market. In addition ...
read full review
Was this helpful? Yes

“Left the back door unlocked at end of open house ......”

Share on :
Mar 31,2015
Minithumbdown
By: 'Elaine'
Mar 31,2015
0 people found
this helpful
Left the back door unlocked at end of open house and I discovered this when returning home several hours later. Quickly achieved an asking price offer however, the agents either did not properly vet the prospective purchaser or were economical with the facts about her ...
read full review
What agent could do to change your mind?
The marketing and process up to acceptance of offer was good, although I have concerns about the level of prospective purchaser vetting that was undertaken. Fees were expensive in relation to the service received, particularly when compared with the fee that the solicitor receives for undertaking the conveyancing. Fortunately I was able to rely on my solicitor for support. If I had known how much legwork I would need to do myself post offer, I would have considered selling privately
Attached Filesnbsp;
Comment on agent fees
The marketing and process up to acceptance of offer was good, although I have concerns about the level of prospective purchaser vetting that was undertaken. Fees were expensive in relation to the service received, particularly when compared with the fee that the solicitor receives for undertaking the conveyancing. Fortunately I was able to rely on my solicitor for support. If I had known how much legwork I would need to do myself post offer, I would have considered selling privately
Was this helpful? Yes

“Agent was prompt in replying and updating progress at all ......”

Share on :
Mar 30,2015
Minithumbup
By: 'Gavin'
Mar 30,2015
0 people found
this helpful
Agent was prompt in replying and updating progress at all times. Information regarding the background to the property was conveyed accurately. Handover process was completed seamlessly. Negative - could have been a bit more personable in their dealings...
read full review
Comment on agent fees
N/A
Was this helpful? Yes

“From the outset it was obvious that John's knowledge of ......”

Share on :
Mar 27,2015
Minithumbup
By: 'Les'
Mar 27,2015
0 people found
this helpful
From the outset it was obvious that John's knowledge of the local market was sound and based on fact, not premise. He and Franco kept me well informed throughout the transaction and their advice led to the best price being obtained from a well positioned ...
read full review
Comment on agent fees
Clearly stated at first meeting.
Was this helpful? Yes

“We used Kelway Law after having no luck selling our ......”

Share on :
Mar 26,2015
Minithumbup
By: 'I'
Mar 26,2015
0 people found
this helpful
We used Kelway Law after having no luck selling our house with another local agent. The experience with KL was much more positive. They gave us good advice on how to market our house including where to position it price wise. They got a steady ...
read full review
Was this helpful? Yes

“We bought the flat April 2014 and at present we are ......”

Share on :
Jan 29,2015
Minithumbup
By: 'Joan'
Jan 29,2015
0 people found
this helpful
We bought the flat April 2014 and at present we are working in Thailand so there was a lot of potential for problems. There were, quite literally, none with the agent at all! Emails were replied to promptly, professionally and with the appropriate amount of detail. ...
read full review
Was this helpful? Yes

“Very efficient, helpful and friendly staff. This became particularly apparent ......”

Share on :
Jan 28,2015
Minithumbup
By: 'J'
Jan 28,2015
0 people found
this helpful
Very efficient, helpful and friendly staff. This became particularly apparent when my initial purchaser withdrew from the sale with no reason given. Within 24 hours another purchaser was found by Kelway Law, an offer made and accepted and now completed....
read full review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Kelway Law Estate Agents

Individual Branch Awards


.
As Seen On

Find the Best Agent to
Sell or Rent Your Home