Pattinson Estate Agents offer the complete range of property solutions over the largest branch network in the North East, services include: Residential Sales (including the option of Read full description...Pattinson Estate Agents offer the complete range of property solutions over the largest branch network in the North East, services include: Residential Sales (including the option of selling with no sales fee), home estimates, lettings, property management, conveyancing, property auctions, commercial and business transfer sales and surveys and energy performance certificates. We are available 8am-9pm 7 days a week!

“Unprofessional company...”

Feb 11,2019
Minithumbdown
By: 'Unhappy customer'
Feb 11,2019
0 people found
this helpful
* viewed a house with them on 6/02/2019 at 16.00 they with held a lot of negative information about the house. Before I even viewed the house I was asked what country am from. I found that very rude and insulting am ex armed forces this my country ...
read full review
Comment on agent fees
Very bad
Was this helpful? Yes

“Would Never Use Again...”

Oct 19,2018
Minithumbdown
By: 'Never Again!'
Oct 19,2018
4 people found
this helpful
Used Pattinson's to manage two rental houses in Longbenton. They were the most useless, inept and dishonest Company that I have ever dealt with. The worst part was when I found out that the tenant of one house had moved out a month earlier - ...
read full review
Was this helpful? Yes

“RIP off Britain should be called...”

Oct 10,2018
Minithumbdown
By: 'Auction seller'
Oct 10,2018
3 people found
this helpful
Despite stating no fee for the auction I was conned into paying because they claimed the no fee was only if you state no reserve - this is NOT what their website states. It didn't meet the very low price to cover the mortgage which ...
read full review
Comment on agent fees
If you read their website it states nothing about any criteria to get a no fee auction rate. It says clearly that you can set a reserve price. Be warned about their code of conduct
Was this helpful? Yes
By: sarah
Dec 07, 2018
View all comments (1)
This company puts their interest first.They value well under market price, because they want to sell to get their profit. If the property sells at their valued price you have to sell if after 28 days your property does not achieve a higher offer. It's win win for them. ...

“Buying...”

Oct 03,2018
Minithumbup
By: 'Phyl'
Oct 03,2018
0 people found
this helpful
Having been through the worst buying of a house ever due to Solicitors being both negligent and dead slow and stop. The Pattinsons office kept their cool somehow had time to chat. Even when things really did seem to be falling apart still had a ...
read full review
Was this helpful? Yes

“selling my house quickly...”

Aug 31,2018
Minithumbup
By: 'Paul 114'
Aug 31,2018
1 people found
this helpful
It was off great importance for me to get a quick sale. I had been using Sahra Mains for renting purposes and they were horrendous to deal with .... I turned to Pattinsons as they had a local branch. Ian Robson had been in touch with ...
read full review
Comment on agent fees
Good as it was what I required
Was this helpful? Yes

“Very efficient!...”

Aug 03,2018
Minithumbup
By: 'Kim taylor'
Aug 03,2018
0 people found
this helpful
Had our property marketed for rent within 15 minutes...yes 15 minutes and unbelievably organised 12 viewings within 24 hours! I was absolutely rushed off my feet all the next day showing people round my house! So impressed! Really helpful and easy to talk to! Highly recommend!...
read full review
Comment on agent fees
Very reasonable!..good!
Was this helpful? Yes

“Excellent Service - above and beyond!...”

Jul 05,2018
Minithumbup
By: 'Margaret M'
Jul 05,2018
0 people found
this helpful
Angela has helped us through renting an assisted living apartment for my elderly mother in law. The service she has given has been second to none. She has always been available by text phone and email, even after hours. She accompanied us around the property ...
read full review
Comment on agent fees
I would think normal for this type of matter
Was this helpful? Yes

“Excellent Service...”

Jul 04,2018
Minithumbup
By: 'Nick Stewart'
Jul 04,2018
0 people found
this helpful
Found a 1st time buyer for us and we achieved an excellent price for our property in an extremely difficult market. Without Angie, we would probably be looking still looking for a buyer....
read full review
Comment on agent fees
You get what you pay for.
Was this helpful? Yes

“Stay away!!!...”

Mar 18,2018
Minithumbdown
By: 'Jamie'
Mar 18,2018
0 people found
this helpful
Pattinsons estate agents and in particular “MARK” will do anything possible to push sellers in to going to auction maximising there fees. When offers are made on property's that are due to go to auction, the details of which are not even passed on to ...
read full review
Comment on agent fees
Bad
Was this helpful? Yes
By: Abash
Apr 26, 2018
View all comments (1)
As a buyer im having the same issue, placed a good offer on the property and the next day it was listed for auction. Went for another viewing and the home owners werent even aware of my offer! And told they should sign the property into auction. Now the sellers are contracted in the auction terms (making way more money) and my offer will cost me 1k more if i was to go ahead! Criminals. Worst customer service and the biggest thieves! ...

“It was a pleasure to have Terri dealing with my ......”

Feb 27,2018
Minithumbup
By: 'Tony T'
Feb 27,2018
1 people found
this helpful
It was a pleasure to have Terri dealing with my purchase - her proactive conduct ensured that the stress of property purchase was minimised....
read full review
Comment on agent fees
N/A
Was this helpful? Yes

“Pattisons in Cramlington were the vendors Estate Agents when we ......”

Jan 05,2018
Minithumbdown
By: 'Irate buyer'
Jan 05,2018
0 people found
this helpful
Pattisons in Cramlington were the vendors Estate Agents when we bought a flat. We received an email from the Morpeth Branch after the acceptance offer, which I still have, saying that all future communication should be with them, not sure why! When our flat survey ...
read full review
Comment on agent fees
NA
Was this helpful? Yes
By: Teri
Jan 10, 2018
View all comments (1)
Thank you for taking the time to write a review with regards to your recent purchase. When you put your offer forward, you called to the Morpeth office, hence the email response from them. Reviewing the notes on the file, the survey report was forwarded, from your mortgage advisor, to our Morpeth office, highlighting issues to be addressed. Our Morpeth office liaised with the vendor in order to resolve these issues. In the meantime I spoke to your solicitor and was informed that you had chosen t ...

“Needed a quick sale so sold our house via auction. ......”

Dec 18,2017
Minithumbdown
By: 'C&A'
Dec 18,2017
0 people found
this helpful
Needed a quick sale so sold our house via auction. Didn't sell at auction but ended up taking a lower offer a few days later. Process was quick and it was signed over to the new person within a month. Only thing I would say ...
read full review
Comment on agent fees
They type of auction we chose meant we didn't have to pay any fees.
Was this helpful? Yes

“Excellent service from Lisa! Friendly and professional can't wait to ......”

Dec 08,2017
Minithumbup
By: 'Anthony'
Dec 08,2017
1 people found
this helpful
Excellent service from Lisa! Friendly and professional can't wait to move in my new home! Thank you so much for your help....
read full review
Comment on agent fees
Good
Was this helpful? Yes

“I wanted to put a house up for auction and ......”

Nov 02,2017
Minithumbdown
By: 'Very Unsatisfied customer'
Nov 02,2017
5 people found
this helpful
I wanted to put a house up for auction and Pattinsons valued it at £125,000-£130.00 as did two other agents. Within four days before the house had gone to auction I was told (by the auction staff) I had an offer of £80,000 and I was ...
read full review
Comment on agent fees
Bad
Was this helpful? Yes
By: Jacqueline charlton
Nov 13, 2017
View all comments (1)
Yes my experience with this company has been really bad too. I was mislead into believing my house would go to auction, Maria stated I was too late for the September auction but would be OK for the October auction. Well roll on 12th December and I am free of this company. The online auction is an absolute joke, if somebody offers the price you have to accept it, fees are around £4000 more than selling normally. Do not sign up for the auction beware - I was conned. Keith Pattinson han ...

“This place is a complete joke, staff are rude and ......”

Oct 03,2017
Minithumbdown
By: 'Mr Regretful'
Oct 03,2017
4 people found
this helpful
This place is a complete joke, staff are rude and they do not understand the word confidential at all. Property which they advertise are not fit for living in, not sure if they understand what health and safety means. Avoid using these cowboys at all ...
read full review
Comment on agent fees
bad
Was this helpful? Yes

“I have dealt with some crappy companies in my 40 years ......”

Sep 07,2017
Minithumbdown
By: 'benjamin'
Sep 07,2017
12 people found
this helpful
I have dealt with some crappy companies in my 40 years of life but never have I dealt with a bunch of jokers like Pattinson's! Trying to rent a property locally and the attitude of the staff at the Ashington branch is appalling, they are sarcastic, ...
read full review
Comment on agent fees
Expensive for the poor service offered
Was this helpful? Yes
By: Caroline Pattinson
Dec 08, 2017
View all comments (1)
Dear Benjamin, I am sorry that you are unhappy about the service you have received from the Ashington Office, if you could contact us directly we will look into this matter. As we have not worked with Let Alliance for a over a year, I am assuming that this is not relating to a recent rental? ...

“this firm is a disgrace, made appointment to view,33 crawley ......”

Sep 05,2017
Minithumbdown
By: 'mr donnelly'
Sep 05,2017
2 people found
this helpful
this firm is a disgrace, made appointment to view,33 crawley square hebburn , 3.30 on 5th september , i got there 3.25 , phoned office 15.38, they said daniel running late but on way, waited till 4 oclock no show , phoned office , they then said she was there 3.30 waited till 3.45, down right ...
read full review
Comment on agent fees
bad
Was this helpful? Yes

“This Estate Agent should be shut down.. My only wish ......”

Sep 04,2017
Minithumbdown
By: 'Snap'
Sep 04,2017
7 people found
this helpful
This Estate Agent should be shut down.. My only wish is that I had looked at the previous reviews and realised I was making a serious mistake.... Wouldn't know where to begin from dark photo's wrong wording,, Not listened to and it goes on and ...
read full review
Comment on agent fees
For what they did...... Ridiculous!
Was this helpful? Yes

“They dont deserve even 1star.If you need something 3-4......”

Jul 03,2017
Minithumbup
By: 'Frank'
Jul 03,2017
6 people found
this helpful
They dont deserve even 1star.If you need something 3-4people unable to do anything.They are 100% useless.the only thing they want is your money.The contract....We had to renew it every six month.It took 3 weeks every each time.And if you ...
read full review
Was this helpful? Yes

“Disgraceful company took our money for house to be auctioned ......”

May 05,2017
Minithumbdown
By: 'Anonymous'
May 05,2017
7 people found
this helpful
Disgraceful company took our money for house to be auctioned rang up couple of hours before auction started claimed the house had no interest so auction wouldn't be going ahead, wanted us to drop it to a price we may as well give it away ...
read full review
Was this helpful? Yes

“An absolute nightmare to deal with. Even the simplest query ......”

Jan 27,2017
Minithumbdown
By: 'Amelia'
Jan 27,2017
8 people found
this helpful
An absolute nightmare to deal with. Even the simplest query had to be asked several times before an answer was given and when it was finally answered it was done so in a very rude manner. It felt like information was purposely being withheld to ...
read full review
Was this helpful? Yes

“After trying several different avenues to sell our house, with ......”

Jan 23,2017
Minithumbup
By: 'Anthony'
Jan 23,2017
1 people found
this helpful
After trying several different avenues to sell our house, with no success we settled for a sale via auction, using Pattinsons. "Ian" our appointed agent was very helpful throughout the whole process and we did manage to sell. The one thing I would advise is ...
read full review
Comment on agent fees
Just what I would expect from an estate agent (they are never out of pocket )
Was this helpful? Yes

“I had a terrible experience when trying to sell a ......”

Nov 28,2016
Minithumbdown
By: 'IanG'
Nov 28,2016
6 people found
this helpful
I had a terrible experience when trying to sell a flat with Pattinson's. The descriptions and pictures were terrible, the sign was in the wrong place, they constantly struggled with locks and alarms at the property, and I had to chase them all the time ...
read full review
Was this helpful? Yes

“Don't even want to leave one star. Shameful practice, hopeless ......”

Nov 15,2016
Minithumbdown
By: 'Unscrupulous.'
Nov 15,2016
11 people found
this helpful
Don't even want to leave one star. Shameful practice, hopeless staff. Unscrupulous methods. They'll say what you want to hear until they have your money and then become noticeable by their absence....
read full review
Comment on agent fees
Don't even go there.
Was this helpful? Yes

“Avoid, avoid, avoid! One star is too high for them ......”

Nov 02,2016
Minithumbdown
By: 'Jayne'
Nov 02,2016
6 people found
this helpful
Avoid, avoid, avoid! One star is too high for them and I would reward them with nothing if I could. They treat cutomers with no respect and constantly give misleading information in order to get a sale. Headquarters are no better logging unproven and untruthful ...
read full review
Comment on agent fees
Bad, expensive agency fees in order to get the most money out of customers at the start.
Was this helpful? Yes

“Please do not trust Pattinsons, they will tell you anything. ......”

Sep 19,2016
Minithumbdown
By: 'Wanderlust'
Sep 19,2016
7 people found
this helpful
Please do not trust Pattinsons, they will tell you anything. All estate agents are fluid with the truth but Pattinsons are the worst i've come across. And that's saying something....
read full review
Comment on agent fees
Expensive.
Was this helpful? Yes

“I would like to thank Ian and the staff at ......”

Dec 09,2015
Minithumbup
By: 'Mrs Hannon'
Dec 09,2015
1 people found
this helpful
I would like to thank Ian and the staff at the Whickham branch in the completion of my property sale. Ian was extremely helpful constantly keeping me up to date with every aspect of the sale of my property. I was informed every step of ...
read full review
Comment on agent fees
These were the only company I contacted I did not compare them with anyone else
Was this helpful? Yes

“A proactive agency, giving us feedback quickly after each viewing. ......”

May 25,2015
Minithumbup
By: 'Trish'
May 25,2015
1 people found
this helpful
A proactive agency, giving us feedback quickly after each viewing. Both Shanelle and, in particular, Tom liaised on many occasions between buyer, solicitors and ourselves in order to try and speed up the process. We found them very helpful and professional. We would recommend highly ...
read full review
Comment on agent fees
Very reasonable for the service we received.
Was this helpful? Yes

“I am letting a property with Reeds Rains estate agents (......”

Apr 17,2015
Minithumbdown
By: 'Irate landlady'
Apr 17,2015
6 people found
this helpful
I am letting a property with Reeds Rains estate agents (highly recommend them) I came to the property one day and found Pattinsons had screwed and bolted a to let board to the side of my house. Their board blocked the Reeds Rains board and ...
read full review
What agent could do to change your mind?
Called when they said they would and apologised for the mistakes they made and damage they caused.
Attached Files
Was this helpful? Yes
By: Quietly amused
Feb 22, 2018
View all comments (3)
I have to agree with Casual Observer about Shona's response. Accusations of not apologising then not taking the opportunity to apologise. However I don't understand the bit where he says if she had apologised the landlady may have used Pattinsons to sell the property if Reeds Rains rental fell through- who says she wanted to sell it?? Fail. ...

“Came hundreds of miles to view a property to find ......”

Mar 31,2015
Minithumbdown
By: 'Peter'
Mar 31,2015
7 people found
this helpful
Came hundreds of miles to view a property to find they had not turned up for appointment. Said they had left message on my answerphone but they had not. I spoke with this self centered female who showed complete contempt. The woman claimed she had ...
read full review
What agent could do to change your mind?
turned up for appointment or let me know they couldn't
Attached Files
Was this helpful? Yes



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
1 12 2 25 17 19 5 6 1 29

Fees

No fees set.

Complaints Procedure

No procedure available.

Awards won by Keith Pattinson Estate Agents

Individual Branch Awards


Ashington
95 Station Road, Ashington NE63 8RS
(11)
Bedlington
17-18 Market Place, Bedlington NE22 5TN
(4)
Blyth
76 Waterloo Road, Blyth NE24 1DG
(5)
show all branches (27)
Chester le Street
17 North Burns, Chester le Street DH3 3TF
(0)
Consett
55 Medomsley Road, Consett DH8 5HQ
(2)
cramlington
Blagdon House, Cramlington NE23 6QL
(8)
Durham
88 Claypath, Durham DH11RG
(3)
East Wallsend
157 High Street, East Wallsend NE28 7RL
(3)
Gosforth
210 High Street, Newcastle upon Tyne NE3 1HH
(8)
Hexham
15 Priestpopple, Hexham NE46 1PH
(4)
Houghton Le Spring
14a Newbottle Street, Houghton Le Spring DH4 4AB
(0)
Jarrow
67 Ellison Street, Jarrow NE32 3JU
(2)
Newcastle Upon Tyne
21/23 Ridley Place, Newcastle upon Tyne NE1 8JN
(6)
Newcastle Upon Tyne
17a Station Road North, Newcastle upon Tyne NE12 7AR
(2)
Newcastle Upon Tyne
158 West Road, Newcastle upon Tyne NE4 9QB
(4)
Newcastle Upon Tyne
224 Chillingham Road, Newcastle upon Tyne NE6 5LP
(4)
Newcastle Upon Tyne
425 Durham Road Low Fell, Newcastle upon Tyne NE95AN
(2)
North Shields
3 Northumberland Place, North Shields NE301QP
(2)
Ponteland
The Smithyside 7 Bell Villas, Ponteland NE20 9BD
(0)
Prudhoe
21 Front Street, Prudhoe NE42 5HN
(0)
South Shields
7 Charlotte Terrace, South Shields NE33 4NU
(4)
Stockton-on-tees
20 Bishop Street Cleveland, Stockton-on-Tees TS18 1SY
(4)
Sunderland
51 Fawcett Street, Sunderland SR1 1RS
(5)
Teeside
129 Albert Road Cleveland, Teeside TS1 2PQ
(0)
Washington
55 The Galleries, Washington NE38 7SA
(3)
Whickham
4 Fellside Road, Whickham NE16 4JU
(6)
Whitley Bay
189A Park View, Whitley Bay NE26 3RD
(2)


.
As Seen On

Find the Best Agent to
Sell or Rent Your Home