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    Emma Kissock
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    Tanya Newton
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    Stacey Elsworth
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May 31,2017
Minithumbdown
By: 'Disappointed Al'
May 31,2017
3 people found
this helpful
Just have purchased a property from this agent. I was most disappointed that my personal information as to where my funds were coming from were passed on to the seller and subsequently passed on to their solicitor. All of which were not true. I was also told that if the completion was not done by an agreed date the price would increase. At that stage there was no agreed date in writing that anyone/ party had . When I complained to the manageress of the branch .But there was no apology ....
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Comment on agent fees
N/A
Was this helpful? Yes
Apr 27,2017
Minithumbdown
By: 'Not Happy'
Apr 27,2017
2 people found
this helpful
We almost pulled out at the last minute due to the attitude of one of your agents. I would not recommend Keenans and I will not come back to Keenans when I decide to sell...
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Was this helpful? Yes
Feb 20,2017
Minithumbup
By: 'nicolajane1981'
Feb 20,2017
1 people found
this helpful
as a first time buyer it was a really exciting time and to not have a sold sign put up on my property was disappointing really. Seems it was too much hassle and thats part of the whole buying experience, especially as it was my first house purchase....
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Comment on agent fees
i didnt deal much with the staff it was an easy process and the staff were nice and polite.
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Jan 26,2017
Minithumbup
Tanya Newton
Stacey Elsworth
By: 'Margerita Summers'
Jan 26,2017
1 people found
this helpful
I was desperate to sell 3 houses in a short time after my husband died suddenly so I could move abroad to be with my daughter. I tried an on-line estate agent who was useless and very expensive (when you look at the small print) and it cost me almost £3000 to get out of the contract. I went to Keenan's where I was looked after firstly by Tanya who got the prospective customers then Stacey who looked after me once an offer had taken place. Both Tanya and Stacey were brilliant and kept...
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Comment on agent fees
Very fair
Was this helpful? Yes
Sep 28,2016
Minithumbup
By: 'Keenans, quality estate agents.'
Sep 28,2016
0 people found
this helpful
Keenans go the extra mile, everything seems effortless and professional through and through. Emma and the team deliver quality service. Would highly recommend....
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Comment on agent fees
No hidden charges, better than the competitors.
Was this helpful? Yes
Sep 27,2016
Minithumbup
By: 'Dennis Banham.'
Sep 27,2016
0 people found
this helpful
Our house was sold in three days for over asking price. Keenans did exactly what they said they would. Superb....
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Comment on agent fees
Extremely fair.
Was this helpful? Yes
Sep 12,2016
Minithumbup
By: 'Tracey'
Sep 12,2016
0 people found
this helpful
from day one Keenans promised me they would look after me every step of the way as I was very nervous in selling my home and going through a divorce at the same time it was such a stressful time for me. The polite and friendly professional staff certainly took the pressure off and agreed a sale after 2 days being on the market! I can't thank the team enough for their hard work I would never hesitate to use Keenans again....
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Comment on agent fees
Worth every penny!!
Was this helpful? Yes
Sep 09,2016
Minithumbup
By: 'Maureen'
Sep 09,2016
0 people found
this helpful
What a fantastic service we received from the staff at Keenan's in our recent sale and purchase . The staff were friendly , considerate and very efficient . From day 1 we were kept up to date of progress from the first stage before the house sold which took 6 days and then once a sale had been agreed our case was referred to the progression department . We were lucky that the house we were buying was with them too so we got a double good service . They rang at least twice a week and updated us....
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Comment on agent fees
Good
Was this helpful? Yes
Sep 09,2016
Minithumbup
By: 'Jasraj'
Sep 09,2016
0 people found
this helpful
Promised a fast sale for me, to my surprise they sold my property within days in the Swinton area. Recommended A*, staff were delightful and kept me up to date with everything!...
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Comment on agent fees
Great, worth it!
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Sep 08,2016
Minithumbup
Emma Kissock
By: 'Debbie'
Sep 08,2016
0 people found
this helpful
Fantastic service end to end. Helped us with the difficult task of selling my late fathers property and made things as easy as possible. Very smooth sale and kept us informed at every point with regular calls and updates from the sales progression service. Nothing was too much trouble -highly satisfied and would not hesitate to use keenans again....
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Comment on agent fees
Good
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May 05,2016
Minithumbdown
By: 'paul (bacup)'
May 05,2016
7 people found
this helpful
Hi i need to let people know about keenans estate agents before you use them to sell there home , can i say the only good part are there photo,s for the sale of your home the rest is not worthy of ink . they never ring to keep you upto date with matters, you will need to ring them constantly so i hope you dont mind doing all the ringing as this will be the only way you will get information from them , this will get worse as your time goes there after sales team are no better this is where they ...
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Comment on agent fees
bad/ as you will be paying them for you to do all the work .
Was this helpful? Yes
By: steve
May 06, 2017
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we are buying and have been let down a number of times or they are running late. they don't care we feel so let down by these people. but in rossendale they have the monopoly of house's ...
Jan 28,2013
Minithumbdown
By: 'James'
Jan 28,2013
12 people found
this helpful
Shocking service, constantly lied to make me increse my offer. She could not be bothered to ring me to let me know my offer had been rejected, I found out myself 3 days later. They use underhand tactics from start to finish. By far the worse estate agent I have ever dealt with....
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What agent could do to change your mind?
carry their duties out with honesty and actually have contact and keep informed buyers and sellers.
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