Keenans Estate Agents Limited
2.9/5, 26 reviews
54% recommended
88% sales valuation accuracy
78% sales fee satisfaction
Keenans Estate Agents Limited has expanded from a small family run business to over seventy staff members in just six years. At Keenans, we focus on the highest quality customer service and maintaining a positive and professional workplace. We have 7 main estate agents branches which help us remain ... show more Keenans Estate Agents Limited has expanded from a small family run business to over seventy staff members in just six years. At Keenans, we focus on the highest quality customer service and maintaining a positive and professional workplace. We have 7 main estate agents branches which help us remain the top residential home sellers in the country. We can help you sell your property and give you a great free home valuation.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 88% 78% £70,000 £155,100
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 1 0 0 11 3 3 4 0 4
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

No Properties

“Looking to purchase our second family home......”

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Aug 06,2019
Minithumbdown
By: 'MK'
Aug 06,2019
0 people found
this helpful
Looking to purchase our second family home, and unfortunately around Chorley at least (but checking the reviews I can see it's company-wide), Keenan's seem to be 'trying' to sell the majority of properties which is staggering to me. From their 4 year old grammar they use ...
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“As a Landlord I have had an exceptionally poo......”

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Jul 12,2019
Minithumbdown
By: 'NATALIE CROSS'
Jul 12,2019
0 people found
this helpful
As a Landlord I have had an exceptionally poor experience from the Accrington branch. They do not complete actions requested. I have to contact them on a regular basis as nothing happens. This company has cost me thousands of pound. I have found them to ...
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“Worse experience ever...”

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Jun 04,2019
Minithumbdown
By: 'Hp'
Jun 04,2019
2 people found
this helpful
I would never use this Estate agents to SELL or Want to use to buy either. Unprofessional rude and don't communicate between each other. I'm told incorrect information and then lied too. Buying a house is the most important diction you'll ever make so don't ...
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Comment on agent fees
Waste of money
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“Outstanding Service...”

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Apr 08,2019
Minithumbup
By: 'Adele Silcock'
Apr 08,2019
0 people found
this helpful
Just wanted to say a huge thanks to Helena at the Burnley Branch. We found Helena extremeley pro active, personable, and was in constant touch to answer any qusestions. We recently purchased a property through Keenans. We had two offers that fell through on our ...
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Comment on agent fees
N/A
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“Rude and Unprofessional Staff...”

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Mar 07,2019
Minithumbdown
By: 'D Balmbra'
Mar 07,2019
0 people found
this helpful
Our house sold with Keenans within the first week after which we had to do all the chasing up of the sale, very often staff not returning our calls. I certainly won't be using them for the sale of this house when renovations are completed....
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Comment on agent fees
Extortionate for what they do
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“Shocking...”

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Jan 24,2019
Minithumbdown
By: 'J.W1973'
Jan 24,2019
1 people found
this helpful
I recently viewed a house with my partner and the staff member I was dealing with spoke down to us, he didn't seem bothered about our business at all. Do you even pay the staff commission? because by the way he acted I doubt it. ...
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Comment on agent fees
Would have been worth it if the service offered was actually premium
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“Awful...”

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Sep 27,2018
Minithumbdown
By: 'James F'
Sep 27,2018
3 people found
this helpful
Acted purely in their own interest to push the sale through and get their commission. Did not act upon my instructions or nor act in my best interest which ultimately set me back several thousands pounds. They hardly ever responded to my questions or returned ...
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Comment on agent fees
Not worth the money - go elsewhere and get good service and fair price for your house
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“A tough sale...”

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Sep 06,2018
Minithumbup
By: 'H Berry'
Sep 06,2018
0 people found
this helpful
Sam had a tough job on his hands with the sale of my property. We nearly got to completion when the chain collapsed, and then a further purchaser was buying with a business mortgage. It's been 10 months to get my property to completion, but I ...
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Comment on agent fees
The fees are no more or less than other agents.
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“Excellent communication...”

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Aug 13,2018
Minithumbup
By: 'Excellent communication'
Aug 13,2018
0 people found
this helpful
Really pleased with Keenan's, the staffin the Leigh branch we're excellent. Samantha who dealt with the sale was exceptionally good in keeping us informed of progress, there were a few hiccups along the way but we got there in the end would definitely recommend Keenan's....
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Comment on agent fees
A bit more than I would have liked to pay should be a percentage of the house price.
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“Careless attitude, useless....”

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Jul 12,2018
Minithumbdown
By: 'Terry'
Jul 12,2018
3 people found
this helpful
Was interested in purchasing a property. I stated it must be freehold, they said it was freehold. I had a survey done. When solicitor got paperwork it was leasehold. Would not repay money I spent on survey. Now keep sending me unsolicited emails so have ...
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“Sam And Daniel were most helpful and efficient with th sale .I would highly recommend...”

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Apr 12,2018
Minithumbup
By: 'Shirley Methven'
Apr 12,2018
0 people found
this helpful
I sold my property with Keenans It wasn't on the market very long before being sold I would highly recommend Keenans as their staff are very pleasant and helpul in everything they did for me...
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Comment on agent fees
Good
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“Website...”

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Apr 09,2018
Minithumbdown
By: 'Philip'
Apr 09,2018
1 people found
this helpful
Your website simply does not work. Search device pointless. Page 1 only, regardless of information input. Would be quicker to knock on the address door! Wasted almost an hour searching for one property and still no wiser. Then wasted more time informing you....
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“They put the house up for nearly 2 weeks and got ......”

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Jan 12,2018
Minithumbup
By: 'Janet Cockram'
Jan 12,2018
0 people found
this helpful
They put the house up for nearly 2 weeks and got a phone call about an offer. They are always tell you the truth from the start from the start. If they say that they will sell your house they will sell your house. I would ...
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Comment on agent fees
good fees
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“Keenans Estate Agents sold my house within weeks .I would ......”

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Jan 08,2018
Minithumbup
By: 'Shirley Methven'
Jan 08,2018
1 people found
this helpful
Keenans Estate Agents sold my house within weeks .I would highly recommend selling with them again They were very helpful and pleasant in everything they did for me...
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Comment on agent fees
The fees were quite reasonable
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“Just have purchased a property from this agent. I was ......”

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May 31,2017
Minithumbdown
By: 'Disappointed Al'
May 31,2017
5 people found
this helpful
Just have purchased a property from this agent. I was most disappointed that my personal information as to where my funds were coming from were passed on to the seller and subsequently passed on to their solicitor. All of which were not true. I was ...
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Comment on agent fees
N/A
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“We almost pulled out at the last minute due to ......”

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Apr 27,2017
Minithumbdown
By: 'Not Happy'
Apr 27,2017
6 people found
this helpful
We almost pulled out at the last minute due to the attitude of one of your agents. I would not recommend Keenans and I will not come back to Keenans when I decide to sell...
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“as a first time buyer it was a really exciting ......”

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Feb 20,2017
Minithumbup
By: 'nicolajane1981'
Feb 20,2017
3 people found
this helpful
as a first time buyer it was a really exciting time and to not have a sold sign put up on my property was disappointing really. Seems it was too much hassle and thats part of the whole buying experience, especially as it was my ...
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Comment on agent fees
i didnt deal much with the staff it was an easy process and the staff were nice and polite.
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“I was desperate to sell 3 houses in a short time ......”

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Jan 26,2017
Minithumbup
By: 'Margerita Summers'
Jan 26,2017
1 people found
this helpful
I was desperate to sell 3 houses in a short time after my husband died suddenly so I could move abroad to be with my daughter. I tried an on-line estate agent who was useless and very expensive (when you look at the small print) and ...
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Comment on agent fees
Very fair
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“Keenans go the extra mile, everything seems effortless and professional ......”

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Sep 28,2016
Minithumbup
By: 'Keenans, quality estate agents.'
Sep 28,2016
0 people found
this helpful
Keenans go the extra mile, everything seems effortless and professional through and through. Emma and the team deliver quality service. Would highly recommend....
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Comment on agent fees
No hidden charges, better than the competitors.
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“Our house was sold in three days for over asking ......”

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Sep 27,2016
Minithumbup
By: 'Dennis Banham.'
Sep 27,2016
0 people found
this helpful
Our house was sold in three days for over asking price. Keenans did exactly what they said they would. Superb....
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Comment on agent fees
Extremely fair.
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“from day one Keenans promised me they would look after ......”

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Sep 12,2016
Minithumbup
By: 'Tracey'
Sep 12,2016
0 people found
this helpful
from day one Keenans promised me they would look after me every step of the way as I was very nervous in selling my home and going through a divorce at the same time it was such a stressful time for me. The polite and ...
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Comment on agent fees
Worth every penny!!
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“What a fantastic service we received from the staff at ......”

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Sep 09,2016
Minithumbup
By: 'Maureen'
Sep 09,2016
0 people found
this helpful
What a fantastic service we received from the staff at Keenan's in our recent sale and purchase . The staff were friendly , considerate and very efficient . From day 1 we were kept up to date of progress from the first stage before the house sold which took 6 ...
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Comment on agent fees
Good
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“Promised a fast sale for me, to my surprise they ......”

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Sep 09,2016
Minithumbup
By: 'Jasraj'
Sep 09,2016
0 people found
this helpful
Promised a fast sale for me, to my surprise they sold my property within days in the Swinton area. Recommended A*, staff were delightful and kept me up to date with everything!...
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Comment on agent fees
Great, worth it!
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“Fantastic service end to end. Helped us with the difficult ......”

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Sep 08,2016
Minithumbup
By: 'Debbie'
Sep 08,2016
0 people found
this helpful
Fantastic service end to end. Helped us with the difficult task of selling my late fathers property and made things as easy as possible. Very smooth sale and kept us informed at every point with regular calls and updates from the sales progression service. Nothing ...
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Comment on agent fees
Good
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“Hi i need to let people know about keenans estate ......”

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May 05,2016
Minithumbdown
By: 'paul (bacup)'
May 05,2016
8 people found
this helpful
Hi i need to let people know about keenans estate agents before you use them to sell there home , can i say the only good part are there photo,s for the sale of your home the rest is not worthy of ink . they never ...
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Comment on agent fees
bad/ as you will be paying them for you to do all the work .
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By: steve
May 06, 2017
View all comments (2)
we are buying and have been let down a number of times or they are running late. they don't care we feel so let down by these people. but in rossendale they have the monopoly of house's ...

“Shocking service, constantly lied to make me increse my offer. ......”

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Jan 28,2013
Minithumbdown
By: 'James'
Jan 28,2013
15 people found
this helpful
Shocking service, constantly lied to make me increse my offer. She could not be bothered to ring me to let me know my offer had been rejected, I found out myself 3 days later. They use underhand tactics from start to finish. By far the worse ...
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What agent could do to change your mind?
carry their duties out with honesty and actually have contact and keep informed buyers and sellers.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Keenans Estate Agents Limited

Individual Branch Awards

Accrington, BB5


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