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    Kelly Henderson
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    Jide
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Mercury house Shipstone Business Centre
Northgate,Nottingham
Nottinghamshire
NG7 7FN
0115 978 0600

 
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Properties for sale
Properties for rent
Oct 16,2014
Minithumbup
By:
Oct 16,2014
0 people found
this helpful
I have been a tenant with keays for nearly 4 years and only had to move because the landlord has decided to sell his house. Contrarily to what these 2 tenants have said, I have found Keays staffs very helpful, their friendly approach makes me and my housemates very comfortable. You can't please everyone and some tenants are too dumb to read their contracts or expect everything to be done for them and when it is not they take to reviews to condemn the company. I will recommend keays to any la...
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Aug 31,2014
Minithumbdown
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Aug 31,2014
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Keays Management is the sort of letting agency that does not have a spare key to the properties they let themselves. They are also the sort of company that disregard their own tenancy agreements. If you are a tenant with them, you are fine (if indeed you are patient with their atrocious customer service) but only as long as your money keeps flowing into their bank accounts. When that ceases, you are lucky to get your calls returned and/or your emails replied to. My housemates and I were movin...
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By: Kelly Henderson
Oct 16, 2014
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Mr Ivan checked out of his property without informing the agent, he also left the key inside the property, that clearly explains his charges. According to his contract, he is expected to arrange a pre and final check out with the agent which he never bothered to adhere to. Keays has communicated with him accordingly. Mr Ivan should be responsible for charges incurred. We advice you read your contract before jumping into such conclusion.....
Oct 11,2013
Minithumbup
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Oct 11,2013
0 people found
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Having been in the property industry for quite some time now I have always struggled to find the right agent as well as the right staff, until I met Keays property management. Jide is an approachable and intelligent individual who has proved his property experience is second to none. He has proven that when it comes to customer service Keays is always on top of his game and is commercially aware of the market trends. The team down at Keays property management have always been supportive, pro ...
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Oct 10,2013
Minithumbdown
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Oct 10,2013
1 people found
this helpful
We have now lived in two different properties that were managed by this company and it is clear that neither has been properly maintained. Basic tasks such as clearing gutters. repainting woodwork to prevent rot and protecting against damp have not been done, and there has been no evidence to show that they intend do so in future. It is likely that this inaction could lead to serious damage to managed properties should more urgent issues arise. If you are thinking of renting from or letting w...
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What agent could do to change your mind?
Prompt response to requests for repairs is essential. Failing this; providing an honest timeline for how soon things will be dealt with is the minimum I would expect. Regardless of requests made, basic maintenance needs to be actioned regularly to keep properties in good condition.
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Kelly Henderson - upload your photo Kelly Henderson
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