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    Keats fearn
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    Ann
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    Derek Parsons
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    Sarah Arnold
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Website not available Properties for sale
Properties for rent
Oct 30,2017
Minithumbup
Derek Parsons
Sarah Arnold
By: 'Mrs Chaplin'
Oct 30,2017
0 people found
this helpful
Keats Fearn recently sold my house; at all times they behaved in a professional and efficient manner. They were always available to discuss any queries I had and fully supported me in selling my house as well as helping advise me on my onward purchase. Not only were they friendly and easy to work with but they ensured that we had a steady stream of viewings and followed them all up in a timely manner feeding back relevant information to me - most importantly they sold my house quickly and for a ...
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Oct 05,2017
Minithumbup
By: 'B Stephens'
Oct 05,2017
0 people found
this helpful
Keats Fearn have just acted for us on the successful sale of 3 flats in Farnham town centre. All 3 sales completed to the first applicants at or very close to the quoting price. James, Derek and the team worked professionally and tirelessly throughout the process - liaising with us and the 3 buyers lawyers to get the sales across the line as quickly as possible. We are delighted with the outcome and would have no hesitation in recommending Keats Fearn to anyone considering a sale of their prope...
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Sep 25,2017
Minithumbup
Ann
By: 'Ann'
Sep 25,2017
0 people found
this helpful
James and the team at Keats Fearn were a great support with the sale of our house. From initial viewings of our property through to sale and completion we have found them to be friendly and professional and have kept us up to date through the entire process. We would engage them again....
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Comment on agent fees
Happy with the negotiated fee.
Was this helpful? Yes
Sep 22,2017
Minithumbup
By: 'Peter'
Sep 22,2017
0 people found
this helpful
We had a very good experience in selling our house through Keats Fearn. At all times they were very professional and looked after us well, keeping us fully informed of progress. Then, whilst awaiting the exchange of contracts, their post sales department worked extremely hard and were proactive in pushing other parties for information. We were impressed and very pleased with their service. We have no hesitation in recommending them....
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Comment on agent fees
Fair for the amount of work they were involved in
Was this helpful? Yes
Mar 28,2017
Minithumbdown
Keats fearn
By: 'Wilfred'
Mar 28,2017
0 people found
this helpful
Avoid at all costs - although the partner of the company was very nice, I was messed around for 2 months after putting an offer in on a property. I had an offer accepted for significantly more than the asking price. Was told the seller had found somewhere, then she hadn't, then she had, then she didn't have enough money for her mortgage - so it all fell through...THEN it turned out she was an estate agent at the firm but they never told me. Complete shambles from start to finish...terrible exper...
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By: James Fearn
Mar 29, 2017
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Dear Rebecca, I am sorry your experience with Keats Fearn has not been as you would expect. As the owner of the business I take full responsibility. Regarding the disclosure element of the owner of the house you offered on working for Keats Fearn, I can confirm that I highlighted this on the details and also on the web portals that were used in marketing the house; I believe no one in person disclosed that in a conversation to you when you viewed or offered and I can only apologise. With referen ...
Feb 28,2014
Minithumbdown
By: 'Ally Foreman'
Feb 28,2014
3 people found
this helpful
I have never had a bad experience with an estate agent until renting a property through Keats Fearn in Farnham and subsequently dealing with their Management company in Rickmansworth. My experience has compiled me to write this review to save other people from a hideous experience, loosing money and generally being treated like a second class citizen because you are the tenant and not the landlord. Let me start by saying that once you put your offer in, the management agency take over and ema...
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What agent could do to change your mind?
If the issues had been resolved immediately then the relationship between us, the landlady and the agent would not have broken down irreparably. If the house had been in good repair to start with this would have been even better. The landlady deeming it acceptable to leave it in such as state as she did not mind living in those conditions is not a good enough reason to not then fix things that people paying you money need fixed to use the property as expected. We should have been properly compensated so that we were not out of pocket by over ‚£1000 due to 2 moves in 4 months. We should have been given our deposit back straight away. A sincere apology would also not have gone amis.
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By: James Fearn
Mar 10, 2014
View all comments (1)
Dear Ally, Further to your feedback comments; I am not surprised you have posted the above comments as I know this is your second bad experience renting a property and hence why you were so frustrated when this property did not meet you requirements. I can confirm that some of your comments are valid and some are not; I apologise for the shower not being fixed quicker, however our client had used that shower many times and felt there was not a problem but she did agree to a new mixer to be ...



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