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    Ross Fowler
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    Michael Logan
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    Isabel Sunde
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    Tarik
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    Mark Peavot
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    Debby Blow
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    Joe Harvey
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    Lars Gooch
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    Kamal
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    Jon Taylor
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    Jimmy Raizada
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    Martin
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    Chris Whitfield
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    Martyn
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    Paul
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    Ahmed
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    Nick Verdi
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    Simon D'Souza
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    Henry Chisholm
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    Jay Izzet
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    Simon Jackson
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    Kane griffin
Keatons is a highly focused company with a great desire to improve the way that our business operates.
Keatons

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Properties for Sale
Properties to Rent

Mar 14,2018
Minithumbup
Kerry
By: 'RS'
Mar 14,2018
0 people found
this helpful
Kerry has gone above and beyond to help us get to the exchange date for our purchase - a fantastic service with friendly helpful advice. She has clearly identified that we are first time buyers and made sure we feel that our interests are being ...
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Comment on agent fees
No fees as a purchaser
Was this helpful? Yes
Feb 22,2018
Minithumbup
Joe Harvey
Joe Harvey
By: 'Lou'
Feb 22,2018
0 people found
this helpful
Another great experience with Keatons Bow office, Joe Harvey was on point with his market appraisal and his strategy for us to sell our property which we purchased through Keatons. Subsequently helping us achieve a price way above our expectations and progressing the sale smoothly ...
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Comment on agent fees
Good
Was this helpful? Yes
Feb 21,2018
Minithumbup
By: 'Jacob Murphy'
Feb 21,2018
0 people found
this helpful
Thank you to al the Keatons Stratford Sales team for helping me find my first home. From Start to finish they were nothing but helpful. Thank you guys! Jacob...
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Was this helpful? Yes
Feb 21,2018
Minithumbup
Mark Peavot
By: 'Penny'
Feb 21,2018
0 people found
this helpful
I recently rented my flat through the Keatons Kentish Town branch and had a very good good experience. New to being a landlord they guided me very well and gave excellent advice. Many thanks to Mark and the team for doing such a great job....
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Comment on agent fees
There fees were comparable with other agents I met. They clearly set out all of their fees and others costs.
Was this helpful? Yes
Feb 21,2018
Minithumbup
By: 'David'
Feb 21,2018
0 people found
this helpful
Thank you to Luke and his team for helping me find a property to rent. Very helpful and professional will definitely recommend....
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Was this helpful? Yes
Feb 21,2018
Minithumbup
Martyn.
By: 'Jasmine.'
Feb 21,2018
0 people found
this helpful
I used Keatons Wanstead to sell my flat, I dealt with Martyn who was helpful throughout and always contactable - I would not hesitate to recommend....
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Comment on agent fees
Very reasonable considering the service.
Was this helpful? Yes
Feb 21,2018
Minithumbup
Kerry
Stuart
By: 'Mr J'
Feb 21,2018
0 people found
this helpful
I have just completed on my sale through the Hackney office. I would thoroughly recommend the entire team. The sales team are proactive and always on hand to advice under Debby's careful guidance. The post sales team of Kerry and Stuart are wonderful as ...
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Comment on agent fees
A bargain!
Was this helpful? Yes
Feb 15,2018
Minithumbup
Oliver Cruikshank
By: 'Matt Slark'
Feb 15,2018
0 people found
this helpful
I let 3 of my flats with Keatons and these guys seem to get better and better every year. Their service is brilliant, Oliver and his experienced team put me at ease. I have a few more properties and will definitely be giving these to Keatons....
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Comment on agent fees
Very reasonable
Was this helpful? Yes
Feb 15,2018
Minithumbup
Nick Verdi
Kane griffin
By: 'David R'
Feb 15,2018
0 people found
this helpful
Kane and Nick did a great job in selling our flat in Columbia Road. Good bunch. Would be happy to use them again....
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Comment on agent fees
Fair
Was this helpful? Yes
Feb 06,2018
Minithumbup
Ross Fowler
By: 'Laurence'
Feb 06,2018
2 people found
this helpful
Let my flat in Kentish Town via Keatons and had a excellent experience. Ross and his team were diligent and helpful all the way through....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 18,2017
Minithumbdown
By: 'TENANT'
Dec 18,2017
1 people found
this helpful
I rented my flat with them. I had many troubles such as broken dish washer, water and heating. I reported these to the agency but their responses are too late! They don't even give a sh*t since they got their money! BAD SERVICE. ...
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Comment on agent fees
BAD
Was this helpful? Yes
Mar 01,2016
Minithumbdown
By: 'Appalled'
Mar 01,2016
3 people found
this helpful
Keaton's are the worst agents I have ever come across. They withheld deposits for no ligitimate reason, tried to claim for professional cleaning when the flat was not professionally cleaned on move in, made errors in the check out, denied having any knowledge about previous ...
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Was this helpful? Yes
Feb 26,2016
Minithumbdown
Hayley Kew
By: 'Anonymous'
Feb 26,2016
3 people found
this helpful
I can not stress strongly enough how dissatisfied I am with these agents. They are unprofessional, contradictory, outright rude and utterly clueless. Only giving one star as it is the minimum. Have experienced completely unnecessary drawn out negotiations regarding deposit money. Keatons have continually contradicted ...
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Was this helpful? Yes
Feb 16,2016
Minithumbup
Joe Harvey
By: 'Lawrence'
Feb 16,2016
0 people found
this helpful
Really pleased with the effort from Keatons and in particularly Joe. The sale was a bit difficult due to my low lease but they give me sound advice throughout the process...
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Comment on agent fees
Good
Was this helpful? Yes
Jan 28,2016
Minithumbup
Rebecca
By: 'Happy tenant'
Jan 28,2016
0 people found
this helpful
I was really impressed with the service I received from Keatons in Shoreditch. After renting in London for a few years, they have been the best agent I have dealt with. Special thanks to Rebecca who was always helpful and prompt at returning calls/emails....
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Was this helpful? Yes
Dec 17,2015
Minithumbdown
Simon Jackson
Jay Izzet
By: 'Martyn'
Dec 17,2015
1 people found
this helpful
Terrible service from start to finish - I encountered a number of issues when engaging Keatons to let my property out. Their failings have subsequently been recognized and accepted by their Head Office following a formal complaint. Issues included: - Keatons have accepted that tenant ...
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Was this helpful? Yes
Nov 10,2015
Minithumbup
By: 'shaunkilpatrick'
Nov 10,2015
0 people found
this helpful
Martina has been amazing. Whenever I contact her about something I get a response straight away. She is so helpful and has made the process of buying a house just that bit easier. She has amazing customer support skills and I am personally very grateful ...
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Was this helpful? Yes
Oct 16,2015
Minithumbup
By: 'Gary'
Oct 16,2015
0 people found
this helpful
After having my property on the market with another agent for sometime I was growing frustrated with the lack of activity and in particular the lack of communication. As such I contacted Keatons and spoke to Simon Jackson, he came around and valued my property ...
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Was this helpful? Yes
Oct 08,2015
Minithumbup
Henry Chisholm
By: 'David'
Oct 08,2015
2 people found
this helpful
After getting multiple emails of irrelevant properties from other agents Henry from Keatons kept me well informed with properties that matched my criteria perfectly. Due to this along with his competence in delivering quality customer service my search was made easy. I am glad to ...
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Was this helpful? Yes
Oct 08,2015
Minithumbup
Joe Harvey
By: 'Sammi'
Oct 08,2015
1 people found
this helpful
We recently sold a property through Keatons, Bow Branch and despite our property being on the market for over 6 months with one of their competitors they managed to find a buyer within the first two weeks. To be honest it has been a very quick ...
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Was this helpful? Yes
May 26,2015
Minithumbdown
By: 'Old Tenant'
May 26,2015
4 people found
this helpful
AVOID KEATONS * Keatons tried to make up several 'issues' with the property when we left. Having struggled with a damp issue in the bathroom which we raised numerous times since the beginning of out tenancy, they tried to charge us to repaint the bathroom - ...
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What agent could do to change your mind?
They could have communicated much better and actually be decent human beings and be reasonable when taking away deposit money.
Attached Files
Was this helpful? Yes
By: Keatons Head Office
May 26, 2015
View all comments (1)
Dear Old Tenant, We are sorry to read that you had a negative experience with Keatons and would like to investigate further. Please could you contact our head office on 020 7650 5158, or via email at HeadOffice@Ketaons.com so that we can learn more? ...
May 12,2015
Minithumbdown
By: 'Bobby'
May 12,2015
1 people found
this helpful
Completely terrible. Promised to fix issues with damp before we moved in. Have now been there nearly a year and we've had nothing done. Told us the landlord would complete the inventory themselves and then went back on their word so they could charge us ...
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Comment on agent fees
Outrageously high.
Was this helpful? Yes
Jan 13,2015
Minithumbup
By: 'Jason'
Jan 13,2015
0 people found
this helpful
Jack and his team at Keatons in Stratford are the only way to go if your selling a property in East London, sold my apartment within 10 Days at top valuation, I cannot recommend these guys highly enough....
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Comment on agent fees
Highly competitive.
Was this helpful? Yes
Dec 20,2014
Minithumbup
By: 'Mark H'
Dec 20,2014
0 people found
this helpful
Very impressed with everything the whole way through: great quality marketing and a genuinely helpful and hardworking team. Our vendor used another local agent and the contrast couldn't have been starker (the vendor is complaining about the service she received). Her lot encapsulated everything you ...
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Was this helpful? Yes
Nov 14,2014
Minithumbup
By: 'Emma L'
Nov 14,2014
1 people found
this helpful
We registered with a number of agents when Starting our property search and we received some indifferent levels of service. Only two agents ever stayed in contact and Keatons was one of those. We ended up finding through them and they made the whole sales ...
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Was this helpful? Yes
Nov 13,2014
Minithumbup
By: 'Davey'
Nov 13,2014
1 people found
this helpful
Just sold my warehouse flat in Bow Quarter and received notable service from Keatons. I found all the staff to be very helpful and informative. Thank you...
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Was this helpful? Yes
Sep 23,2014
Minithumbup
Simon D\\\'Souza
By: 'Primo S'
Sep 23,2014
0 people found
this helpful
I was impressed with Nick and Simon from the start of the process. Once the valuation was carried out they were clear in terms of how they arrived at the suggested selling price and the type of buyers the property would attract. They provided the ...
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Was this helpful? Yes
Aug 31,2014
Minithumbdown
By: 'naomihall15'
Aug 31,2014
4 people found
this helpful
Awful service. Whilst I know estate agents take landlords as their first priority, I didn't realise this meant conning the tenants. Our flat we are renting was falsely advertised to include a parking space which does not exist, photos from years ago and we were ...
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Was this helpful? Yes
Jul 22,2014
Minithumbdown
By: 'Unhappy tenant'
Jul 22,2014
3 people found
this helpful
Very poor. We used Keatons to rent an apartment in Bow. We found them to be unhelpful as well as unresponsive. When they have contacted us, particularly in relation to negotiating the return of our deposit, they were inaccurate in the statements which they made. ...
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Was this helpful? Yes
Jul 14,2014
Minithumbup
Kamal
By: 'Emma B'
Jul 14,2014
0 people found
this helpful
At a time when I was losing faith in estate agents and struggling with the bun fight that is buying a property in Clapton, Kamal Ali at Keatons was an unexpected pleasure to deal with. In fact I would describe him as an absolute star ...
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Was this helpful? Yes



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
8 7 11 33 37 4 21 0 7 6

Agent Fees

No fees set.
Last updated at 2:13 PM 06/11/2017 by allAgents

Complaints Procedure

No procedure set.
Last updated at 10:31 AM 11/01/2018 by Claire Mardle

Firm Widgets

My widgets

Bow
397-399 Mile End Road, London E3 4PB
(36)
Hackney
352 Mare Street, London E8 1HR
(14)
Kentish Town
316-318 Kentish Town Road, London NW5 2TH
(16)
show all branches (7)
Office 1
186a Deptford High Street, London SE8 3PR
(0)
Shoreditch
6-8 Great Eastern Street,, London EC2A 3NT
(5)
Stratford
152-154 The Grove, London E15 1NS
(38)
Wanstead
1-3 Station Parade, High Street, London E11 1QF
(1)


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