Keating Estates Ltd
4.9/5, 708 reviews
97% recommended
99% sales valuation accuracy
99% sales fee satisfaction
91% lettings valuation accuracy
96% lettings fee satisfaction
One of South London's leading agencies, Keating Estates has spent more than a decade stripping down agency and rebuilding it from the ground up. We passionately believe that our collective centuries of Estate Agency experience and a family run ethos can be used to make an estate agency a valued ... show more One of South London's leading agencies, Keating Estates has spent more than a decade stripping down agency and rebuilding it from the ground up. We passionately believe that our collective centuries of Estate Agency experience and a family run ethos can be used to make an estate agency a valued local business for local residents like us. The vast majority of our business comes from word of mouth and recommendation today, as it always has. We work with many owner occupier vendors and single property landlords, all the way up to the UK's largest private landlord and some of the biggest and most prestigious development companies in London.

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2020 Estate & Letting Agent Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 99% 99% £100,030 £12,000,000
Lettings 91% 96% £365 £4,680
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
61 1 425 15 78 1 100 2 23 2
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
UKALA TPOS Sales TPOS Lettings TPOS DPS My deposits scheme
Images & Videos

“Great - thank you!...”

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Jun 17,2019
Minithumbup
David
Lucia
By: 'Molly'
Jun 17,2019
0 people found
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Really helpful with great communication and advice, easy to talk to and quick to respond to any questions we have had...
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Comment on agent fees
Good - no fees
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“Really helpful...”

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Jun 17,2019
Minithumbup
David
By: 'KB'
Jun 17,2019
0 people found
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David was really quick to answer all of our queries and got us a great property in a really quick and efficient way. The whole process was very easy, would definitely use him again!...
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“Very supportive agents...”

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Jun 12,2019
Minithumbup
Lucia
Jade
By: 'Aoife'
Jun 12,2019
0 people found
this helpful
Any issues/questions/concerns we had were dealt with promptly. Excellent support from the two agents who helped us and a pleasant experience overall at a stressful time....
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“Super helpful...”

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Jun 12,2019
Minithumbup
SophieC Claxton
Jade
By: 'Tim'
Jun 12,2019
0 people found
this helpful
Everything went well with Sophie. She was always ready to answer our questions and to help us in the process. The process to make the paper work was smooth and Jade was always available to answer our questions. We did everything within a week....
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“Letting agent & client contact...”

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Jun 12,2019
Minithumbup
Jade
Lucia
By: 'Fran'
Jun 12,2019
0 people found
this helpful
Jade is always super helpful and really clear and easy to communicate with. This makes life a little easier and more efficient....
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Comment on agent fees
Market rate
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“Great staff!...”

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Jun 11,2019
Minithumbdown
David
SophieC Claxton
By: 'cperkins'
Jun 11,2019
0 people found
this helpful
All super helpful, honest and very responsive. Whole rental process from viewing to signing was seamless. Hopefully, won't be using again as the house they found us is amazing, but if needed, will be heading to Keatings first....
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Comment on agent fees
n/a
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“Review...”

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Jun 07,2019
Minithumbup
Jade
Dwayne
By: 'melissa'
Jun 07,2019
0 people found
this helpful
Jade was super helpful and quick to respond. Everything was dealt with really quickly and easily. Happy with the service...
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“Excellent...”

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Jun 06,2019
Minithumbup
David
Jade
By: 'Bonnie'
Jun 06,2019
0 people found
this helpful
David and the team made our process of leasing an apartment seamless. They were also fast to respond to any of our queries. would recommend them to anyone....
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“Review...”

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Jun 05,2019
Minithumbup
David
Jade
By: 'Emma'
Jun 05,2019
0 people found
this helpful
Thank you so much for all your help David! Extremely helpful and easy to work with throughout the whole experience of find a place to rent....
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“Smooth transition...”

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Jun 05,2019
Minithumbup
Jade
Grace
By: 'Quina'
Jun 05,2019
0 people found
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Quick and easy, emails were promptly replied to and everything was clear from the start. Best agency experience so far....
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“Great understanding of our needs...”

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Jun 05,2019
Minithumbup
SophieC Claxton
David
By: 'Kristy'
Jun 05,2019
0 people found
this helpful
Sophie showed a couple of flats to us over the past couple of months and really took the time to understand what we were looking for in a flat. She had a great communication style and ensured that she was available when it sorted us ...
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Comment on agent fees
As I am new to the country I am indifferent
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“Helpful and friendly!...”

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May 31,2019
Minithumbdown
Jade
Lucia
By: 'Dani Raujak'
May 31,2019
0 people found
this helpful
Very helpful, friendly and quick to respond! Provided all documents and information in a timely manner and very helpful with any questions. Made the process far more enjoyable than I have experienced in the past!...
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“Excellent Service...”

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May 31,2019
Minithumbup
Jade
Lucia
By: 'Abdi'
May 31,2019
0 people found
this helpful
Jade is always courteous, professional and helpful in all my dealings with her. Always quick in her responses and always willing to assist....
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Comment on agent fees
Good
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“Excellent...”

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May 30,2019
Minithumbup
David
Jade
By: 'Emily'
May 30,2019
0 people found
this helpful
David was extremely helpful in finding us a flat, such quick response. Would highly recommend, thanks for the great experience!...
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Comment on agent fees
Good
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“brilliant...”

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May 30,2019
Minithumbup
David
By: 'LR'
May 30,2019
0 people found
this helpful
David has been extremely helpful throughout the rental process, is always quick to respond and answers any and all questions....
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“Reference support...”

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May 30,2019
Minithumbup
Audinga
Jade
By: 'Oli'
May 30,2019
0 people found
this helpful
Audinga was extremely helpful and efficient with assisting me get a landlord reference. Fantastic customer service, very polite! Thank you audinga...
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“Quick turnaround!...”

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May 29,2019
Minithumbup
Sonny
Sophie
By: 'Acre lane property'
May 29,2019
0 people found
this helpful
We had some issues in our flat and Sonny from the property management team was very prompt in his responses and always on hand when needed. Thanks so much!...
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“David...”

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May 29,2019
Minithumbup
David
Jade
By: 'Lexadon'
May 29,2019
0 people found
this helpful
We have been working with David at Keatings for a number of years now, who help let our properties for us. David is a great negotiator and always puts through offers that benefit both us and the tenants. Would highly recommend using him....
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“Great service...”

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May 28,2019
Minithumbup
Hanna
Ashleigh
By: 'Jack C'
May 28,2019
0 people found
this helpful
Always a fantastic service from Keating Estates, especially from Hanna who is quick to respond with a positive and helpful manner....
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“Great, personable and professional selling experi...”

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May 28,2019
Minithumbup
Grace
Gemma
By: 'Omar'
May 28,2019
0 people found
this helpful
Grace worked with me to sell my 2 bedroom flat in Brixton recently. It was a pleasure to work with Keatings and Grace, felt I was in very good hands and their experience proved invaluable throughout the process! Big thank you, Grace and Keatings!...
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Comment on agent fees
Very competitive, happy with the agreed fee
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“Brilliant...”

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May 28,2019
Minithumbup
SophieC Claxton
Dwayne
By: 'Lana'
May 28,2019
0 people found
this helpful
Sophie was incredibly helpful during our search for a new property to rent. Having viewed many properties with other estate agents we found that sophie was incredibly efficient and happy to help in any way she could....
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“Good service...”

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May 27,2019
Minithumbup
Audinga
Dwayne
By: 'Nicholas'
May 27,2019
0 people found
this helpful
Keatings manage the rental of our flat in Clapham. Audinga has been extremely helpful with all matters relating to renewal of electricity and gas safety certificates, repair and maintenance issues etc. Quick response and resolution....
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Comment on agent fees
Very reasonable. In line with market.
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“Very helpful...”

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May 25,2019
Minithumbup
David
By: 'Francesca'
May 25,2019
0 people found
this helpful
David was very helpful in aiding us to secure our rental property - he is quick and thorough. We would highly recommend him!...
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“Delightful, professional and...”

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May 23,2019
Minithumbup
Lucia
SophieC Claxton
By: 'Bartie'
May 23,2019
0 people found
this helpful
Both agents have been incredibly helpful and answered our queries in a delightful manner, at any time. Throughout the transition period in moving to a completely new city, it has been an easy process. I would highly recommend this agency. Thank you...
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Comment on agent fees
Fair fees
Was this helpful? Yes

“Hanna listens & Acts quickly...”

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May 22,2019
Minithumbup
Hanna
Freddie
By: 'Ed'
May 22,2019
0 people found
this helpful
Hanna has been involved in my lease for the past year. After sharing my concerns with her for our renewal, she acted promptly, explained everything clearly. We went from nothing having happened for 6 weeks to one phone call with Hanna & all our problems were fixed ...
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Comment on agent fees
Charge reasonable fees that abide with the law. They send really useful documents to explain why the fee is charged.
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“Excellent...”

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May 22,2019
Minithumbup
Jade
Lucia
By: 'Tom'
May 22,2019
0 people found
this helpful
Jade has been fantastic in helping our move into the new flat, as well as liaising with the landlord. Very pleased....
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Comment on agent fees
Fine
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“A very happy customer...”

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May 22,2019
Minithumbup
Grace
Gemma
By: 'Claudia'
May 22,2019
0 people found
this helpful
I am so pleased I chose Keating Estates for my flat sale. Gemma and Grace were both excellent from the start. They provided a fair valuation and found me a second buyer the day after the first one fell through! Being a shared ownership property ...
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Comment on agent fees
Fees were less than other agents I spoke to, and good value for the level of service provided.
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“Good...”

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May 17,2019
Minithumbup
David
Jade
By: 'Tom'
May 17,2019
0 people found
this helpful
Very helpful in arranging our rental. Was at the property on time and provided all the info needed for the tenancy....
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“thanks...”

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May 16,2019
Minithumbup
David
Lucia
By: 'OK'
May 16,2019
0 people found
this helpful
David did a great job helping us rent our flat in SW2. He responded promptly and helpfully to all queries. Thank you....
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“Amazing!...”

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May 14,2019
Minithumbup
Sebastian
By: 'Claire'
May 14,2019
0 people found
this helpful
I have been looking for my first flat and Matt has been amazing from the start. I had no clue where to begin and I think my mum was emailing him most days on my behalf! The keating prices seem very realistic and you quickly ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We are committed to providing a professional service to all our clients and customers. When something goes wrong, we would ask that you tell us about it, so wherever possible we can remedy the situation.
If you have a complaint, please put it in writing, including as much detail as possible, addressed to either the Sales or Lettings Manager. We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property Ombudsman.
What will happen next?
• We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.

• We will then investigate your complaint. This will normally be dealt with by the relevant Manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter, unless an extension is required, which you will be notified of.

• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff or Director.

• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you may then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within six months of receiving our final viewpoint letter, including any evidence in support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Last updated at 9:46 AM 03/10/2019 by allAgents

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Keating Estates Ltd