Keating Estates Ltd
4.9/5, 708 reviews
97% recommended
99% sales valuation accuracy
99% sales fee satisfaction
91% lettings valuation accuracy
96% lettings fee satisfaction
One of South London's leading agencies, Keating Estates has spent more than a decade stripping down agency and rebuilding it from the ground up. We passionately believe that our collective centuries of Estate Agency experience and a family run ethos can be used to make an estate agency a valued ... show more One of South London's leading agencies, Keating Estates has spent more than a decade stripping down agency and rebuilding it from the ground up. We passionately believe that our collective centuries of Estate Agency experience and a family run ethos can be used to make an estate agency a valued local business for local residents like us. The vast majority of our business comes from word of mouth and recommendation today, as it always has. We work with many owner occupier vendors and single property landlords, all the way up to the UK's largest private landlord and some of the biggest and most prestigious development companies in London.

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2020 Estate & Letting Agent Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 99% 99% £100,030 £12,000,000
Lettings 91% 96% £365 £4,680
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
61 1 425 15 78 1 100 2 23 2
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
UKALA TPOS Sales TPOS Lettings TPOS DPS My deposits scheme
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“David was really helpful when helping us to s......”

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Oct 28,2019
Minithumbup
David
Sandra
By: 'Georgia Sugden'
Oct 28,2019
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David was really helpful when helping us to secure our property. He was always on hand at a moments notice to answer any queries we had during the process...
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“David has been so helpful with finding us a n......”

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Oct 28,2019
Minithumbup
David
Lucia
By: 'Isabella Wylie'
Oct 28,2019
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David has been so helpful with finding us a new flat! He's made the process so easy and has always been available to speak whenever we have any questions. Would highly recommend if you want a stress free move!...
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“Fantastic...”

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Oct 22,2019
Minithumbup
David
SophieC Claxton
By: 'Seb Patrick'
Oct 22,2019
0 people found
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David has been fantastic in finding us a property. He was very good at listening to our requests and we were very impressed with the experience overall. I would recommend his services to anyone looking for a property in the area....
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“Sophie was extremely helpful, thorough and pr......”

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Oct 22,2019
Minithumbup
SophieC Claxton
David
By: 'Ryan Jelbert'
Oct 22,2019
0 people found
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Sophie was extremely helpful, thorough and prompt. We really appreciate her help as she made the process easy. Importantly, she gave honest advice which is far more valuable than a "sales pitch"....
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“David was excellent in helping us secure our ......”

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Oct 21,2019
Minithumbup
David
Jade
By: 'Will Duffy'
Oct 21,2019
0 people found
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David was excellent in helping us secure our property. He was always available to talk and help us with the process, and we were really happy with his support....
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“David was extremely helpful and attentive thr......”

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Oct 21,2019
Minithumbup
David
Lucia
By: 'Ellis lawrie'
Oct 21,2019
0 people found
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David was extremely helpful and attentive throughout the process. He was always available to answer questions at short notice and was quick to show a wide range of properties...
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“David responded to all my queries very quickl......”

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Oct 19,2019
Minithumbup
David
Sandra
By: 'Jack'
Oct 19,2019
0 people found
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David responded to all my queries very quickly and very helpfully, making the letting process very smooth and quick, would definitely recommend...
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“In summary a pleasure to deal with!...”

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Oct 16,2019
Minithumbup
Gemma
Grace
By: 'Tomas Stone'
Oct 16,2019
0 people found
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In summary a pleasure to deal with! We sold our Brixton flat through Keatings. The Keatings team made us feel confident throughout the whole process, excellent communication and would definitely recommend. Thanks again Grace, Gemma and Lewis....
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“Would highly recommend...”

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Oct 15,2019
Minithumbup
Lucia
David
By: 'Molly Foxford'
Oct 15,2019
0 people found
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Lucia and David have made moving house super stress free. Brilliant advice and communication. Couldn't do enough for us and went over and above our expectations. They explained the whole process to us from the start and have continued to be incredibly helpful. Massive thank ...
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“David has been a great help with us moving fl......”

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Oct 15,2019
Minithumbup
David
Jade
By: 'Lauren Woodford'
Oct 15,2019
0 people found
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David has been a great help with us moving flat and keeping us up to date with viewings and next steps....
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“Quick in replying and getting me a reference ......”

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Oct 15,2019
Minithumbup
Audinga
Dwayne
By: 'Alex Watkins'
Oct 15,2019
0 people found
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Quick in replying and getting me a reference for my next landlord. Helpful and easy to communicate with. Thanks very much....
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“Very helpful and responsive, made the process......”

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Oct 14,2019
Minithumbup
Lucia
David
By: 'Ikhra Ali'
Oct 14,2019
0 people found
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Very helpful and responsive, made the process easy. Thanks so much for all your help Lucia. Would definitely reccomend Thanks again...
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“David has been very helpful. He is easy to ge......”

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Oct 11,2019
Minithumbup
David
Jade
By: 'Kate Davies'
Oct 11,2019
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David has been very helpful. He is easy to get hold of and has been helpful when we've had questions....
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“David did a great job helping us out! He quic......”

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Oct 09,2019
Minithumbup
David
Sandra
By: 'Tom Cresswell'
Oct 09,2019
0 people found
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David did a great job helping us out! He quickly found us a few properties and was available at short notice, had all the info we needed....
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“Audinga assisted in helping me get a copy of ......”

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Oct 08,2019
Minithumbup
Audinga
Sophie
By: 'Paul Thompson'
Oct 08,2019
0 people found
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Audinga assisted in helping me get a copy of the keys cut for my property and facilitated access for a surveyor. Efficient, reliable and friendly service. Many thanks....
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“Sophie was very responsive and helpful...”

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Oct 08,2019
Minithumbup
Sophie
Dwayne
By: 'Lucy Wilkins'
Oct 08,2019
0 people found
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Sophie was very responsive and helpful in assisting us with our deposit return. She was very understanding of our issues with certain deductions, and was reasonable in her judgement of the situation and quick to remedy the problem. The issue was resolved within the space ...
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“Sophie Lusher is the best...”

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Oct 08,2019
Minithumbup
Sophie
Audinga
By: 'Ben Reid'
Oct 08,2019
0 people found
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After living in a property managed by Keating Estates for 3 years, we made the decision to never live with Keating again. They were absolutely useless in almost all regards, with slow / no replies to everything and a general vibe of disinterest and unhelpfulness. However, it ...
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Was this helpful? Yes
By: Chloe Dixon
Oct 08, 2019
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Hi Ben I am sorry to hear this. Although we had your property on a managed basis, unfortunately our hands were tied a little due to the fact that your landlord is a large housing trust who wish to use all of their own contractors. We are glad that Sophie was able to deal with your deposit return swiftly and we wish you all the best for the future. ...

“Hanna and others on the team at Keatings have......”

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Oct 08,2019
Minithumbup
Hanna
Audinga
By: 'Graeme'
Oct 08,2019
0 people found
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Hanna and others on the team at Keatings have always been very professional, providing a swift and helpful lettings service....
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“Sophie was extremely helpful, and very effici......”

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Oct 07,2019
Minithumbup
Sophie
Freddie
By: 'Jessica Roberts'
Oct 07,2019
0 people found
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Sophie was extremely helpful, and very efficient with responding the queries regarding the return of our deposit. We are extremely grateful for the smooth checkout process, as we have experienced difficulties throughout the year with various other maintenance//communication issues with Keatings. Huge thanks to ...
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“David was really useful in helping us find ou......”

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Oct 05,2019
Minithumbup
David
Lucia
By: 'Alex Bigwood'
Oct 05,2019
0 people found
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David was really useful in helping us find our new flat. He was communicative and put us first. Really looking forward to the move!...
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“David was very responsive to viewings and a g......”

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Oct 04,2019
Minithumbup
David
Lucia
By: 'George Stolton'
Oct 04,2019
0 people found
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David was very responsive to viewings and a great help, we managed to find a place within a week because of him...
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“David's been so helpful in finding us the per......”

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Oct 02,2019
Minithumbup
David
Lucia
By: 'Isabelle Sheard'
Oct 02,2019
0 people found
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David's been so helpful in finding us the perfect property. He's great at keeping in contact and answering all of our questions...
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“We were having a difficult time with getting ......”

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Oct 02,2019
Minithumbup
Sophie
Dwayne
By: 'Lucie Level'
Oct 02,2019
0 people found
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We were having a difficult time with getting our deposit back for at least a month with very little communication from Keating, and then Sophie appeared and sorted everything in 2 days, almost by magic! She was really pro-active, good advice and great at communicating. Thanks ...
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“Thank you David!...”

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Oct 02,2019
Minithumbup
David
Dwayne
By: 'Florence Brookes'
Oct 02,2019
0 people found
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David was really great supporting us and helping us through the process of signing for our new property. He went above and beyond to help us and we could not recommend him enough!...
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“Great service!...”

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Oct 02,2019
Minithumbup
David
Sandra
By: 'Angus Brereton'
Oct 02,2019
0 people found
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David was very helpful, knew the type of place we were looking for and quickly sorted us out. He was really easy to contact and was always quick to reply. Overall great to deal with....
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“David has been very helpful throughout our en......”

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Oct 02,2019
Minithumbup
David
Lucia
By: 'ELoise Brown'
Oct 02,2019
0 people found
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David has been very helpful throughout our entire process. Very professional and friendly, and kept us regularly updated with what was going on....
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“Very helpful...”

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Oct 01,2019
Minithumbup
David
Lucia
By: 'Matthew Cutler'
Oct 01,2019
0 people found
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Very helpful - David went above and beyond helping my partner and I find our first flat together and was very patient with us in the process....
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“Helped us get a great flat quickly and easily......”

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Sep 30,2019
Minithumbup
David
Lucia
By: 'Rachel Copel'
Sep 30,2019
0 people found
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Helped us get a great flat quickly and easily! David was great about helping us find a flat that suited our needs....
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“Great experience! David was very helpful and always available to ......”

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Sep 27,2019
Minithumbup
David
Jade
By: 'Artem'
Sep 27,2019
0 people found
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Great experience! David was very helpful and always available to answer our questions. I definitely recommend his services and this agency....
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“David has been a huge help in helping us find......”

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Sep 27,2019
Minithumbup
David
Dwayne
By: 'lizzie still'
Sep 27,2019
0 people found
this helpful
David has been a huge help in helping us find our first flat to rent. He enabled us to find a place with such short notice, and was able to answer any queries we had. Couldn't have expected more!...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We are committed to providing a professional service to all our clients and customers. When something goes wrong, we would ask that you tell us about it, so wherever possible we can remedy the situation.
If you have a complaint, please put it in writing, including as much detail as possible, addressed to either the Sales or Lettings Manager. We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property Ombudsman.
What will happen next?
• We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.

• We will then investigate your complaint. This will normally be dealt with by the relevant Manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter, unless an extension is required, which you will be notified of.

• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff or Director.

• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you may then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within six months of receiving our final viewpoint letter, including any evidence in support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Last updated at 9:46 AM 03/10/2019 by allAgents

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Keating Estates Ltd