Keating Estates Ltd
4.9/5, 708 reviews
97% recommended
99% sales valuation accuracy
99% sales fee satisfaction
91% lettings valuation accuracy
96% lettings fee satisfaction
One of South London's leading agencies, Keating Estates has spent more than a decade stripping down agency and rebuilding it from the ground up. We passionately believe that our collective centuries of Estate Agency experience and a family run ethos can be used to make an estate agency a valued ... show more One of South London's leading agencies, Keating Estates has spent more than a decade stripping down agency and rebuilding it from the ground up. We passionately believe that our collective centuries of Estate Agency experience and a family run ethos can be used to make an estate agency a valued local business for local residents like us. The vast majority of our business comes from word of mouth and recommendation today, as it always has. We work with many owner occupier vendors and single property landlords, all the way up to the UK's largest private landlord and some of the biggest and most prestigious development companies in London.

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2020 Estate & Letting Agent Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 99% 99% £100,030 £12,000,000
Lettings 91% 96% £365 £4,680
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
61 1 425 15 78 1 100 2 23 2
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
UKALA TPOS Sales TPOS Lettings TPOS DPS My deposits scheme
Images & Videos

“Such prompt and efficient service I would hig......”

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Dec 03,2019
Minithumbup
Audinga
Dwayne
By: 'Emma Woods'
Dec 03,2019
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Such prompt and efficient service I would highly recommend this company for letting management. They always respond quickly to requests....
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“David was very helpful throughout the whole p......”

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Dec 02,2019
Minithumbup
David
Lucia
By: 'Ollie Cann'
Dec 02,2019
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David was very helpful throughout the whole process and always happy to be contacted about any queries. Thanks again David...
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“Helpful, insightful and informative throughou......”

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Nov 28,2019
Minithumbup
Lucia
Deniz
By: 'Pete'
Nov 28,2019
0 people found
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Helpful, insightful and informative throughout. Made a normally painful process relatively pain free! Everything went according to plan and any hiccups were promptly resolved....
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“Gemma was honest, knowledgeable and easily co......”

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Nov 26,2019
Minithumbup
Gemma
Grace
By: 'Jonny Barton'
Nov 26,2019
0 people found
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Gemma was honest, knowledgeable and easily contactable throughout the process of viewing the house, putting an offer in and setting up the sale. She was a massive help for us. I would 100% recommend her....
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“Extremely helpful and accommodating. Was alwa......”

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Nov 25,2019
Minithumbup
Lucia
David
By: 'Cameron Folens'
Nov 25,2019
0 people found
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Extremely helpful and accommodating. Was always on hand when we needed to ask a question or required any help when moving in....
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“Dealt with any problems so promptly and even ......”

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Nov 25,2019
Minithumbup
Lucia
SophieC Claxton
By: 'Abigail Peters'
Nov 25,2019
0 people found
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Dealt with any problems so promptly and even offered to work out of office hours to solve issues. Friendly and efficient....
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“Very helpful!...”

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Nov 22,2019
Minithumbup
David
Lucia
By: 'Christopher Davies'
Nov 22,2019
0 people found
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David was very helpful in securing a tenancy in the Brixton area recently, good communication and quick updates at all times....
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“Brilliant from start to finish,...”

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Nov 21,2019
Minithumbup
Lucia
Sandra
By: 'Liam James'
Nov 21,2019
0 people found
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Brilliant from start to finish, made the whole process painless especially as it was our first time renting. Couldn't have asked for more. Would definitely recommend...
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“Hanna and Audinga orchestrated the reference ......”

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Nov 21,2019
Minithumbup
Audinga
Hanna
By: 'Daisy Ussher'
Nov 21,2019
0 people found
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Hanna and Audinga orchestrated the reference checks so quickly and smoothly for me! It couldn't have been easier :) Highly recommend....
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“Fast responses and hassle free...”

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Nov 21,2019
Minithumbup
Lucia
David
By: 'Cecily Hadrill'
Nov 21,2019
0 people found
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Very helpful and quick to reply to emails and queries. Responses were friendly and informative, providing clear instructions for next steps which made the whole process feel easy and hassle free....
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“Just very friendly and quick to respond to my......”

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Nov 19,2019
Minithumbup
Lucia
Sandra
By: 'Polly Cox'
Nov 19,2019
0 people found
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Just very friendly and quick to respond to my emails-couldn't ask for much more! The process felt easy I was informed along the way. I didn't feel stupid asking stupid questions either!...
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“I recently sold my property through Keating E......”

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Nov 16,2019
Minithumbup
Tom
By: 'Pete'
Nov 16,2019
0 people found
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I recently sold my property through Keating Estates and was very impressed with their slick and effective approach which produced the desired result much quicker than expected....
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“Great Service!...”

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Nov 15,2019
Minithumbup
Lucia
By: 'Henry Young'
Nov 15,2019
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Very responsive & professional agents working at Clapham South. Made the move in process very easy and offered a lot of support even once we had the keys. Best company that I've dealt with in London to date....
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“Fantastic, friendly, and helpful...”

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Nov 14,2019
Minithumbup
David
Grace
By: 'M A'
Nov 14,2019
0 people found
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David was fantastic, friendly and incredibly helpful every step of the way! He helped find solutions to problems and was responsive to all my concerns and questions....
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“Cheers David...”

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Nov 13,2019
Minithumbup
David
Dwayne
By: 'James'
Nov 13,2019
0 people found
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David was a great help in ensuring a speedy process navigating the London rental market. Clear and quick communication meant we were able to secure the desired property within a very short period of time for a great price. When I next see David walk ...
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“David was a fantastic agent when we were look......”

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Nov 12,2019
Minithumbup
David
Lucia
By: 'Miles Read'
Nov 12,2019
0 people found
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David was a fantastic agent when we were looking for a property in the notoriously competitive London market. We love the property which we have managed to secure and David has made the experience stress free and easy!...
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“David always responds quickly and was extreme......”

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Nov 12,2019
Minithumbup
David
Lucia
By: 'Rachel'
Nov 12,2019
0 people found
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David always responds quickly and was extremely helpful in securing us a flat, after we had been looking for a long time....
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“David was incredibly helpful and responsive t......”

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Nov 11,2019
Minithumbup
David
Dwayne
By: 'Georgina Brown'
Nov 11,2019
0 people found
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David was incredibly helpful and responsive throughout our property search. We are incredibly happy with our new place and would really recommend his services....
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“Process was very easy when changing letting a......”

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Nov 10,2019
Minithumbup
Lucia
David
By: 'Patrick Laws'
Nov 10,2019
0 people found
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Process was very easy when changing letting agents and leasing property from abroad. Communication was clear and speedy. Highly recommend....
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“Lucia is super helpful, friendly, responsive ......”

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Nov 09,2019
Minithumbup
Lucia
David
By: 'Aoife'
Nov 09,2019
0 people found
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Lucia is super helpful, friendly, responsive and made the whole rental process easy and efficient. She guided us through any queries or concerns we had and was a delight to deal with...
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“Lucia was a clear and effective communicator-......”

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Nov 08,2019
Minithumbup
Lucia
Deniz
By: 'Rachel Copel'
Nov 08,2019
0 people found
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Lucia was a clear and effective communicator- She answered all of our questions quickly, and did her best to make our leasing experience as easy as possible....
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“David made the renting process effortless...”

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Nov 06,2019
Minithumbup
David
Lucia
By: 'Joe Walker'
Nov 06,2019
0 people found
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David has been extremely helpful during the process of securing our new flat. His swift responses and clear emails have made the whole process effortless....
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“Excellent and efficient process, from start t......”

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Nov 04,2019
Minithumbup
Lucia
Deniz
By: 'Jonny'
Nov 04,2019
0 people found
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Excellent and efficient process, from start to finish. Pleasure to work with and made the entire process incredibly easy. I would highly recommend to any prospective landlords in the area...
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“Great customer service, friendly and professional...”

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Nov 04,2019
Minithumbup
Lucia
SophieC Claxton
By: 'Adrian Anslow'
Nov 04,2019
0 people found
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Keating Estates were professional, fast and efficient. I dealt primarily with Sophie and Lucia. Both were super responsive and helpful and I would highly recommend Keating to any other prospective tenants....
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“I've been dealing with Keatings for over 10 y......”

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Nov 04,2019
Minithumbup
Lucia
SophieC Claxton
By: 'Phili Denning'
Nov 04,2019
0 people found
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I've been dealing with Keatings for over 10 years now and would highly recommend them. Great efficient customer service, easy and helpful to work with....
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“David has made this process stress free!...”

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Nov 04,2019
Minithumbup
David
Lucia
By: 'Aneliese'
Nov 04,2019
0 people found
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David has made this process stress free and has been a great help in securing our property! Communication is excellent and very happy with the support he has offered throughout the process....
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“Good local property market knowledge. Fairly-......”

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Nov 01,2019
Minithumbup
Grace
Tom
By: 'Brixton vendor'
Nov 01,2019
0 people found
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Good local property market knowledge. Fairly-priced service. Provided timely notice and feedback during viewings. Helped with getting from exchange to completion and kept buyer updated of progress....
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“Gemma was excellent and a real pleasure to de......”

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Oct 30,2019
Minithumbup
Gemma
Grace
By: 'Charlie Smith'
Oct 30,2019
0 people found
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Gemma was excellent and a real pleasure to deal with. She made a complicated process much simpler and easier to understand....
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“Gemma has been an absolute pleasure to deal w......”

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Oct 29,2019
Minithumbup
Gemma
Grace
By: 'Oliver Manley'
Oct 29,2019
0 people found
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Gemma has been an absolute pleasure to deal with. She found my property for me and then has successfully found buyers for it now that I've decided the time is right to move out of town. I couldn't recommend her more highly....
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“Gemma was super attentive from the first mome......”

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Oct 29,2019
Minithumbup
Gemma
Grace
By: 'Valeria Guerra'
Oct 29,2019
0 people found
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Gemma was super attentive from the first moment we spoke, which made her stand out amongst any other call I had with an estate agent! Overall super happy with the attention we received and how proactive she was with us....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We are committed to providing a professional service to all our clients and customers. When something goes wrong, we would ask that you tell us about it, so wherever possible we can remedy the situation.
If you have a complaint, please put it in writing, including as much detail as possible, addressed to either the Sales or Lettings Manager. We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property Ombudsman.
What will happen next?
• We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.

• We will then investigate your complaint. This will normally be dealt with by the relevant Manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter, unless an extension is required, which you will be notified of.

• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff or Director.

• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you may then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within six months of receiving our final viewpoint letter, including any evidence in support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Last updated at 9:46 AM 03/10/2019 by allAgents

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Keating Estates Ltd