Keating Estates Ltd
4.9/5, 710 reviews
97% recommended
99% sales valuation accuracy
99% sales fee satisfaction
91% lettings valuation accuracy
96% lettings fee satisfaction
One of South London's leading agencies, Keating Estates has spent more than a decade stripping down agency and rebuilding it from the ground up. We passionately believe that our collective centuries of Estate Agency experience and a family run ethos can be used to make an estate agency a valued ... show more One of South London's leading agencies, Keating Estates has spent more than a decade stripping down agency and rebuilding it from the ground up. We passionately believe that our collective centuries of Estate Agency experience and a family run ethos can be used to make an estate agency a valued local business for local residents like us. The vast majority of our business comes from word of mouth and recommendation today, as it always has. We work with many owner occupier vendors and single property landlords, all the way up to the UK's largest private landlord and some of the biggest and most prestigious development companies in London.

...left to get your reviews in for the
2020 Estate & Letting Agent Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 99% 99% £100,030 £12,000,000
Lettings 91% 96% £365 £4,680
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
61 1 427 15 78 1 100 2 23 2
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
UKALA TPOS Sales TPOS Lettings TPOS DPS My deposits scheme
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“Jack was very helpful, responsive to our quer......”

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Feb 26,2020
Minithumbup
Jack
David
By: 'Sammy'
Feb 26,2020
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Jack was very helpful, responsive to our queries and overall made the process for renting our new home very easy. Thanks!...
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“Keating Estates have always been great to arr......”

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Feb 21,2020
Minithumbup
David
Sandra
By: 'Isobel Fleming'
Feb 21,2020
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Keating Estates have always been great to arrange flat viewings with and David has made the offer process effortless - thank you!...
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“Maisonette sold in four days - fantastic serv......”

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Feb 20,2020
Minithumbup
Gemma
Grace
By: 'Thomas Mills'
Feb 20,2020
0 people found
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Maisonette sold in four days - fantastic service! We have both bought and sold through Keatings, both of which have been very great experiences. Out hope is that we have an agent like Keatings when we buy our next property....
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“Couldn’t recommend David more!...”

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Feb 18,2020
Minithumbup
David
Lucia
By: 'Devon Monaghan'
Feb 18,2020
0 people found
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David was great in the process of helping us rent a beautiful flat. He was informative, quick and helped us negotiate for what we wanted. Completely trusted him throughout the process as he even managed to get us the property despite there being other offers ...
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“Jade was excellent in coordinating both parti......”

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Feb 13,2020
Minithumbup
Jade
Grace
By: 'Valeria Guerra'
Feb 13,2020
0 people found
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Jade was excellent in coordinating both parties and helping us make this sale happen! As first time buyers we were quite lost and she helped us push through and chase the million things happening at once!...
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“I did some bits of admin over email with Luci......”

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Feb 11,2020
Minithumbup
Lucia
Deniz
By: 'SQ'
Feb 11,2020
0 people found
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I did some bits of admin over email with Lucia. She's great to work with :) Recommend her and the agency....
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“Jack was efficient, friendly and very helpful......”

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Feb 08,2020
Minithumbup
Jack
Deniz
By: 'Sam Deptford'
Feb 08,2020
0 people found
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Jack was efficient, friendly and very helpful during the whole process of renting a property. Would definitely recommend Jack to anyone looking to rent in south London....
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“Both Sophie and Lucia have been so helpful th......”

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Feb 05,2020
Minithumbup
Lucia
SophieC Claxton
By: 'Jemima Goss'
Feb 05,2020
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Both Sophie and Lucia have been so helpful throughout this renting process. Would definitely recommend using Keatings Estates if you are renting in this area...
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“Thanks Hanna...”

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Feb 04,2020
Minithumbup
Hanna
Dwayne
By: 'Arti Mehta'
Feb 04,2020
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Hanna was incredibly helpful in assisting me with my contract and communicating with my landlord at a time I had massive personal issues. Very helpful and able to assist me immediately. I am very grateful for all her help....
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“Jack has been extremely helpful and efficient......”

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Jan 30,2020
Minithumbup
Jack
Lucia
By: 'Roddy Mackenzie'
Jan 30,2020
0 people found
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Jack has been extremely helpful and efficient in our flat search. We were needing to find a flat in the busy and popular Clapham area and Jack has given us the best chance of succeeding with setting up quick viewings and sending documents over to ...
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“Grace and her team were the standard estate a......”

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Jan 24,2020
Minithumbup
Grace
Gemma
By: 'Daniel Gill'
Jan 24,2020
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Grace and her team were the standard estate agents should hold themselves to. Very professional, organised, thorough and got a buyer in under 2 weeks. Got our flat sale to completion in a timely manner too. As stress free as I imagine a flat sale could ...
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“Sophie was incredibly efficient and helpful f......”

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Jan 22,2020
Minithumbup
SophieC Claxton
Jack
By: 'Tristan Yves Baker'
Jan 22,2020
0 people found
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Sophie was incredibly efficient and helpful from the second we viewed the property to making an offer, making the whole process very easy....
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“Lucia was very efficient and helpful! She was......”

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Jan 22,2020
Minithumbup
Lucia
David
By: 'Rosie Parr'
Jan 22,2020
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Lucia was very efficient and helpful! She was quick to respond and we had no issues getting our property. Would use again!...
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“Gemma was a pleasure to deal with from start ......”

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Jan 22,2020
Minithumbup
Gemma
Grace
By: 'Nadine'
Jan 22,2020
0 people found
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Gemma was a pleasure to deal with from start to finish. She was really efficient, knowledgeable, easy to communicate with, and helped us move things forward really smoothly. Thanks for all your help, you've been a star!...
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“What can I say apart from David is great to w......”

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Jan 21,2020
Minithumbup
David
Jessica
By: 'Sarah Qandeel'
Jan 21,2020
0 people found
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What can I say apart from David is great to work with. He really helped me with renting a flat I fell in love with despite being out of the country. He answers all the annoying little questions I have and has been extremely supportive ...
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“David was super helpful, got our forms and pa......”

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Jan 16,2020
Minithumbup
David
Dwayne
By: 'Bradley Moss'
Jan 16,2020
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David was super helpful, got our forms and paperwork through very quickly and is genuinely awesome. Very much recommended. Thanks....
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“David was extremely helpful and essential in ......”

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Jan 16,2020
Minithumbup
David
Dwayne
By: 'Adanna Obijuru'
Jan 16,2020
0 people found
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David was extremely helpful and essential in helping us secure our dream home! He made the process as straightforward and rewarding as possible....
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“David was incredibly helpful when helping us ......”

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Jan 15,2020
Minithumbup
David
Lucia
By: 'Adam Shafiq'
Jan 15,2020
0 people found
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David was incredibly helpful when helping us let our property. He knew all of the information about the property and was very contactable in the days following our offer. We were able to phone David with questions about both the property and the referencing process....
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“A Great Help...”

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Jan 13,2020
Minithumbup
Lucia
Jessica
By: 'Isabel O'Brien'
Jan 13,2020
0 people found
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Really helpful and provided quick responses, which helped us to complete all proceedings much quicker than expected. Very understanding of our circumstances and worked to accommodate any issues we encountered. Super!...
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“I wish I knew about Keating Estates for now....”

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Jan 09,2020
Minithumbup
SophieC Claxton
Lucia
By: 'Josh Croston'
Jan 09,2020
0 people found
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I've moved around the area 6 times now, but unfortunately this is my first experience with Keating Estates. If only I'd used them all the time! Sophie was a dream to work with. She took my somewhat frantic phone call in her stride and had us ...
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“Responsive and very helpful agency. Sophie wa......”

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Jan 06,2020
Minithumbup
Lucia
SophieC Claxton
By: 'Charlotte'
Jan 06,2020
0 people found
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Responsive and very helpful agency. Sophie was particularly flexible with showing us around lots of the properties and contactable outside of working hours. Very appreciated. Lucia, very responsive in getting our documents to us and keeping us in the loop with progress. Thanks all....
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“Great service from gemma & the team at keatin......”

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Dec 20,2019
Minithumbup
Gemma
Grace
By: 'Helen Whitehouse'
Dec 20,2019
0 people found
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Great service from gemma & the team at keatings. They are locals and know the area well, lovely to deal with, would recommend....
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“Quick and straightforward!...”

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Dec 19,2019
Minithumbup
David
Dwayne
By: 'Claire Grant'
Dec 19,2019
0 people found
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Quick and straightforward! Was looking for a property to rent and found Keatings very helpful - from organising viewings to arranging referencing/contract agreements....
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“Best estate agent we have dealt with...”

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Dec 18,2019
Minithumbup
Grace
Gemma
By: 'Matt Spiller'
Dec 18,2019
0 people found
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We can't recommend Keating enough. We had viewed a good number of properties with other estate agents but Keating were by far the most professional and knowledgeable and filled us with confidence where the others didn't. Whenever we asked questions about the property they knew ...
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“Honest advice & a true partner - highly recommended!...”

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Dec 16,2019
Minithumbup
Gemma
Grace
By: 'MR TE STIMSON'
Dec 16,2019
0 people found
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Gemma has been amazing throughout our property search. She's felt like a true partner at every step and offered honest advice that helped us to refine our requirements and ultimately move forward with a property. Highly recommended!...
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“All I can say about Gemma and Keating Estates Ltd is jus......”

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Dec 16,2019
Minithumbup
Gemma
Grace
By: 'Fabio Pozzetto'
Dec 16,2019
0 people found
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All I can say about Gemma and Keating is just really positive! She is professional, attentive, transparent and hard working. She is definitely the best agent I have met so far!...
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“Brixton Rental...”

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Dec 12,2019
Minithumbup
Sandra
Deniz
By: 'Harry'
Dec 12,2019
0 people found
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Sandra was fantastic throughout the rental process. This was our first time renting a property and Sandra ensured that we understood all parts of the process whilst also answering the many questions we had. Many thanks Sandra...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We are committed to providing a professional service to all our clients and customers. When something goes wrong, we would ask that you tell us about it, so wherever possible we can remedy the situation.
If you have a complaint, please put it in writing, including as much detail as possible, addressed to either the Sales or Lettings Manager. We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property Ombudsman.
What will happen next?
• We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.

• We will then investigate your complaint. This will normally be dealt with by the relevant Manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter, unless an extension is required, which you will be notified of.

• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff or Director.

• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you may then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within six months of receiving our final viewpoint letter, including any evidence in support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Last updated at 9:46 AM 03/10/2019 by allAgents

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Keating Estates Ltd