• Gemma Bone
    Gemma Bone
  • Dwayne Joynt
    Dwayne Joynt
  • Sebastian Toy
    Sebastian Toy
  • Grace Noton
    Grace Noton
  • David Cam
    David Cam
  • Tom Bateman
    Tom Bateman
  • Lewis Carpenter
    Lewis Carpenter
  • Sophie Lusher
    Sophie Lusher
  • Kay Wilson
    Kay Wilson
  • Ashleigh Martin
    Ashleigh Martin
  • Matt Hope
    Matt Hope
  • Tammy Bayliss
    Tammy Bayliss
  • Hanna Berhanu
    Hanna Berhanu
  • Monty Bampfield
    Monty Bampfield
  • George Byrne
    George Byrne
  • Zanardi Bahi
    Zanardi Bahi
  • Jade Bower
    Jade Bower
  • Natalie Houston-McMillan
    Natalie Houston-McMillan
  • Jade Jones
    Jade Jones
  • Sam Thornton
    Sam Thornton
  • Josh Ward-Brickett
    Josh Ward-Brickett
One of South London's leading agencies, Keating Estates has spent more than a decade stripping down agency and rebuilding it from the ground up. We passionately believe that our collective centuries o Read full description...One of South London's leading agencies, Keating Estates has spent more than a decade stripping down agency and rebuilding it from the ground up. We passionately believe that our collective centuries of Estate Agency experience and a family run ethos can be used to make an estate agency a valued local business for local residents like us. The vast majority of our business comes from word of mouth and recommendation today, as it always has. We work with many owner occupier vendors and single property landlords, all the way up to the UK's largest private landlord and some of the biggest and most prestigious development companies in London.
Jun 02,2017
Minithumbup
By: 'Jonathan and Diana'
Jun 02,2017
1 people found
this helpful
As we didn't know Clapham, Alice's knowledge of the area and advice was extremely helpful. She quickly grasped what we were looking for and took the time to drive us to specific areas to see a range of properties to help narrow down our search. She was generous with her time and we never felt rushed. We found the right property with her help and she was available throughout the transaction process, returning our calls and answering queries without delay. We would not hesitate to recommend Alice...
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Was this helpful? Yes
Jun 01,2017
Minithumbup
By: 'Joanna'
Jun 01,2017
0 people found
this helpful
Adam was really friendly, helpful and knowledgeable when we were looking for our new place, ensuring that he had plenty of places to show us that would match our requirements. He went out of his way to make sure we got the flat we fell in love with, and was just a genuinely nice person through the process! Would recommend :)...
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Comment on agent fees
Good
Was this helpful? Yes
May 25,2017
Minithumbup
Grace Noton
By: 'Rich'
May 25,2017
0 people found
this helpful
Great, friendly and professional service from the off set from the team at Keatings, excellent photos and details, great knowledge of the local market and with valuations, would highly recommend their services, this is the second time that i have sold with Keatings, many thanks to Armond and Grace for all their efforts...
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Comment on agent fees
very competitive and fair
Was this helpful? Yes
May 24,2017
Minithumbup
By: 'Alex'
May 24,2017
0 people found
this helpful
Armond is very efficient and professional, he is great to deal with and follows up on queries both with buyer and seller. He is one of the best agents we have dealt with....
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Was this helpful? Yes
May 17,2017
Minithumbup
Tom Bateman
By: 'Stuart and Laura'
May 17,2017
0 people found
this helpful
We have had an excellent service from Keating right from the initial valuation through to completion. Their approach to sales and marketing were spot on with offers coming through immediately and a quick sale at a great price. They also handled the subsequent conveyancing period very professionally and patiently. Overall we felt in very good hands and have been genuinely delighted with their service. Would highly recommend and will use again next time!...
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Comment on agent fees
Highly competitive fees
Was this helpful? Yes
May 16,2017
Minithumbup
By: 'Fiona'
May 16,2017
1 people found
this helpful
Armond was the agent who helped to our flat in East Dulwich. I can't recommend him highly enough. He was consistently attentive, helpful and honest throughout the process. He really helped us to realise that agents can have your back too in this process. Our buyer was particularly difficult but he stayed with us throughout the process, ensuring he checked in with the buyer and pushed gently as needed to get things done. Without his help I can imagine it would have gone on for much longer than th...
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Comment on agent fees
Good!
Was this helpful? Yes
May 11,2017
Minithumbup
Monty Bampfield
Dwayne Joynt
By: 'Nia'
May 11,2017
1 people found
this helpful
We recently secured a flat to let in London through Keating Estates. Monty showed us the property initially and arrived on time and prepared for the viewing. He was happy to answer our questions and once we knew we wanted the property he was crucial in helping us put in the offer and secure the place. Both him and Dwayne effectively communicated the requirements for the referencing process, and although there were some difficulties for us here, they were always on hand to explain the problems an...
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Comment on agent fees
Very reasonable fees.
Was this helpful? Yes
May 10,2017
Minithumbup
Sebastian Toy
By: 'Stacey and Ben'
May 10,2017
0 people found
this helpful
I've always thought estate agency is easy money and have had bad experiences with other estate agents and service in the past. Seb and Alice have turned my opinion around with the hard work they put into the sale of our house. Always on hand to offer assistance, always friendly and always professional. They really helped ease what can be a very stressful process. We would not hesitate to recommend them to any future home movers....
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Comment on agent fees
Reasonable I think.
Was this helpful? Yes
May 04,2017
Minithumbup
Grace Noton
By: 'Gary'
May 04,2017
0 people found
this helpful
Keating have been excellent with regards to selling my property. The whole process has been smooth from the quotation / fees, to the viewings and the work Armond did to get the sale across the line, with a particularly difficult buyer. Would definitely recommend!...
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Comment on agent fees
Fees where lower than the market average
Was this helpful? Yes
Apr 28,2017
Minithumbup
By: 'Dodd'
Apr 28,2017
3 people found
this helpful
Having dealt with many estate agents over the years in London, I can say Armond is by far the most; helpful, professional and personable one I have come across. Due to numerous complications the house purchase was a long and drawn out process, however Armond didn't give up and continued to go above and beyond helping to deal direct with the sellers to move the whole thing forward. If you are looking to buy or sell in London and need a 1st class agent to help you out then I cant recommend Armo...
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Was this helpful? Yes
Apr 26,2017
Minithumbup
By: 'Amelia'
Apr 26,2017
0 people found
this helpful
Tony and the Keating team have been extremely helpful, professional and reliable throughout our whole experience with them - making the renting process quick and straightforward. Since moving into our flat, their property management team have also been great at sorting any issues quickly and professionally....
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Was this helpful? Yes
Apr 20,2017
Minithumbup
By: 'Eleanor'
Apr 20,2017
2 people found
this helpful
I have just sold my flat in Brixton, the flat which was my first home, and the flat which I LOVED. Armond not only made all of this possible, he made it fun! He has been simply brilliant throughout the whole process. He is a genuinely personable, thoughtful and good-natured honest young man. From the initial valuation, which put no pressure on me whatsoever. All the way through to completion. Armond has been consistent, supportive and professional. Whist still managing to be friendly, polite ...
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Comment on agent fees
Really good!
Was this helpful? Yes
Apr 11,2017
Minithumbup
By: 'H & B'
Apr 11,2017
0 people found
this helpful
Just bought our first flat through Keatings and were very impressed by Alice. She really took on board the kind of place we were looking for and gave great advice as an agent and resident of the area. We were lucky to find our ideal flat quickly and it even lives up to the lovely photos on the Keatings website. The champagne voucher on completion was an added bonus too!...
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Was this helpful? Yes
Apr 11,2017
Minithumbup
By: 'Carol.'
Apr 11,2017
0 people found
this helpful
David made the process of letting our newly bought flat 100% stress and hassle free from finding the tenants to helping us get the flat ready. Thank you David & Keatings....
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Comment on agent fees
Fees are standard.
Was this helpful? Yes
Apr 10,2017
Minithumbup
David Cam
By: 'Jodie and George'
Apr 10,2017
0 people found
this helpful
David was really helpful with our process everything was explained properly and had a lot of confidence in him . As first time buyers he made the process more relaxed and easy for us. Thankyou...
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Was this helpful? Yes
Apr 06,2017
Minithumbup
David Cam
By: 'Anuj'
Apr 06,2017
0 people found
this helpful
Working with David exceeded my expectations. As a first time tenant in London, I was not familiar with the terminology or the best processes. David was incredibly friendly and took time to explain and determine what would be a good fit for us. David was willing to meet me late in the evening for viewings and put together the offer letter within a couple days of our first meeting. He was very helpful in explaining the entire process and really relieved my stress level. I highly recommend David!...
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Comment on agent fees
Good
Was this helpful? Yes
Apr 05,2017
Minithumbup
Sophie Lusher
By: 'Jose'
Apr 05,2017
0 people found
this helpful
Sophie has been really impresive on the way She managed my tenants , am very greatful to have this estate agent and especially Sophie looking after my property....
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Comment on agent fees
Fees are very good for all the effort they make
Was this helpful? Yes
Apr 03,2017
Minithumbup
By: 'Caroline'
Apr 03,2017
0 people found
this helpful
Adam is a great agent. He really went out of his way to help me get my offer accepted by the landlord and he also help me sort out the reference checks. The whole process was very fast and well executed. He is very nice and professional. It was a pleasure doing business with him and I will definitely recommend him to others....
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Was this helpful? Yes
Apr 03,2017
Minithumbup
Kay Wilson
By: 'Iffie'
Apr 03,2017
0 people found
this helpful
Organised, outgoing and friendly Kay is always willing to go beyond and above to help with any query or issue raised. She is an asset to the team and it is a pleasure working with her....
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Was this helpful? Yes
Mar 31,2017
Minithumbup
Kay Wilson
Ashleigh Martin
By: 'Alexander'
Mar 31,2017
0 people found
this helpful
Excellent, thorough and friendly service from Kay and Ashleigh. Both have responded rapidly and efficiently to all my requests. Thanks....
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Comment on agent fees
Fine
Was this helpful? Yes
Mar 31,2017
Minithumbup
Hanna Berhanu
By: 'Andrew Habershon'
Mar 31,2017
0 people found
this helpful
I'm a landlord with Keating and have enjoyed my 6 year liaison with the company. All the staff I have dealt with are very much on their game giving an excellent service on behalf of their company, and none more so than Hanna who has worked to exceptional levels to manage the tenancy. She is a member of staff for whom Keating should be eternally grateful. Whilst writing, I look forward to many more years doing business with Keating Estates and of course Hanna....
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Comment on agent fees
Very good. Quite simply the best I use across my portfolio in London, Kent and Sussex.
Was this helpful? Yes
Mar 27,2017
Minithumbup
Ashleigh Martin
Sophie Lusher
By: 'Michael'
Mar 27,2017
0 people found
this helpful
Both Ashleigh and Sophie sorted out my boiler problem very quickly and efficiently. I was surprised by the fantastic service! Would highly recommend!...
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Was this helpful? Yes
Mar 22,2017
Minithumbup
Grace Noton
By: 'Bill'
Mar 22,2017
0 people found
this helpful
Grace and Armond were both very professional and easy to liaise with when buying a property through Keatings. We appreciated their transparency through the process and Grace was flexible when viewing the property while Armond was proactive throughout the process. Would definitely recommend, especially relative to other estate agents we initially viewed properties with....
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Was this helpful? Yes
Mar 20,2017
Minithumbup
Grace Noton
By: 'David O'
Mar 20,2017
0 people found
this helpful
Grace showed us around quite a few properties in the Brixton/Clapham/Stockwell area. Of the various agents who helped us with our search, she was the who listened most, wasn't too pushy, but came up with properties that met our criteria and was the most flexible to our diary, on one evening, she pulled out all the stops to make sure we got to see all properties we wanted to see in the time we had available. Also very polite and clear, thanks....
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Was this helpful? Yes
Mar 14,2017
Minithumbup
Sebastian Toy
Lewis Carpenter
By: 'kpscot'
Mar 14,2017
0 people found
this helpful
Keating Estates were brilliant all the way through our sale, from the initial valuation meeting to completion. Sebastian and the rest of the team understood exactly what we needed and got us a price that exceeded our expectations as well as selling our property with the urgency we needed. They also helped us each step of the way with our sale and purchase, even though we weren't purchasing through them. Thoroughly recommend....
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Comment on agent fees
Reasonable fees
Was this helpful? Yes
Mar 13,2017
Minithumbup
Gemma Bone
By: 'Nick W'
Mar 13,2017
0 people found
this helpful
Gemma sent us lots of proactive information and really understood what we were looking for. During any property search you will always encounter more than a few estates agents and she really stood out from the rest and worked extremely hard....
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Was this helpful? Yes
Mar 09,2017
Minithumbup
Gemma Bone
By: 'Chris'
Mar 09,2017
0 people found
this helpful
I couldn't recommend Gemma at Keatings estate agents more highly. I was buying my first house and she went above and beyond to help me trough the process and to get the perfect house at a great price. I had been looking to buy for a couple of years with no luck and Gemma found me three properties within a week in a very specific area. The whole process of was great!...
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Comment on agent fees
The anget fees where standard
Was this helpful? Yes
Mar 09,2017
Minithumbup
Sebastian Toy
By: 'Phil W'
Mar 09,2017
0 people found
this helpful
I have now purchased one and sold three properties through Keating Estates, dealing with Sebastian on all occasions and Grace on two of them. You get good quality conscientious service and no b*llshit. I definitely recommend them over my experience with other estate agents in the area....
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Comment on agent fees
Seem to be broadly in line with the market, but lower than the top end.
Was this helpful? Yes
Mar 08,2017
Minithumbup
Grace Noton
Dwayne Joynt
By: 'Ruby Miller'
Mar 08,2017
0 people found
this helpful
We have purchased several properties and rented one out through Keatings and at every stage and across the board they have been friendly,professional and efficient. Grace helped us find the perfect properties without wasting time showing us ones 'just for comparison's sake'. The letting team did a great job in finding us excellent tenants and the renting out process has been easy with them. I would recommend doing business with this great team....
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Comment on agent fees
Fair
Was this helpful? Yes
Mar 08,2017
Minithumbup
Gemma Bone
Grace Noton
By: 'Clare'
Mar 08,2017
0 people found
this helpful
Gemma & Grace were really helpful and great at getting viewings in to see our property. They were really good at passing on feedback and always very polite & pleasant to deal with....
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Was this helpful? Yes

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Last updated at 10:26 AM 11/04/2017 by allAgents

Complaints Procedure

We are committed to providing a professional service to all our clients and customers. When something goes wrong, we would ask that you tell us about it, so wherever possible we can remedy the situation.
If you have a complaint, please put it in writing, including as much detail as possible, addressed to either the Sales or Lettings Manager. We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property Ombudsman.
What will happen next?
รขย€ยข We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.

รขย€ยข We will then investigate your complaint. This will normally be dealt with by the relevant Manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter, unless an extension is required, which you will be notified of.

รขย€ยข If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff or Director.

รขย€ยข We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you may then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within six months of receiving our final viewpoint letter, including any evidence in support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Last updated at 10:26 AM 11/04/2017 by allAgents

Awards won by Keating Estates Ltd

Individual Branch Awards


Brixton
427 Coldharbour Lane, London SW9 8LH
(70)
Clapham London
23 Clapham Common South Side, London SW4 7AB
(45)
East Dulwich
15 Grove Vale, London SE22 8ET
(20)
show all branches (4)
Herne Hill
17 Norwood Road, London SE24 9AA
(32)


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