• Staff picture
    Dwayne
  • Staff picture
    Sebastian
  • Staff picture
    Gemma
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    Grace
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    David
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    Tom
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    Lewis
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    Sophie
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    Ashleigh
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    Matt
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    Hanna
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    Monty
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    Zanardi
  • Staff picture
    Natalie
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    Jade
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    Sam
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    Josh
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    Dominic
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    Sonny
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    Lucia
  • Staff picture
    Freddie
  • Staff picture
    Audinga
  • Staff picture
    Inez
One of South London's leading agencies, Keating Estates has spent more than a decade stripping down agency and rebuilding it from the ground up. We passionately believe that our collective centuries o Read full description...One of South London's leading agencies, Keating Estates has spent more than a decade stripping down agency and rebuilding it from the ground up. We passionately believe that our collective centuries of Estate Agency experience and a family run ethos can be used to make an estate agency a valued local business for local residents like us. The vast majority of our business comes from word of mouth and recommendation today, as it always has. We work with many owner occupier vendors and single property landlords, all the way up to the UK's largest private landlord and some of the biggest and most prestigious development companies in London.

“ Great Agent... ”

Jun 26,2018
Minithumbup
Matt
Tom
By: 'Tom C'
Jun 26,2018
0 people found
this helpful
Matthew was really helpful with our property search. He took the time to understand what we were looking for and put real effort in to finding options for us. He was readily available to talk things through and was professional, honest and open in his ...
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“ FAB... ”

Jun 26,2018
Minithumbup
David
Jade
By: 'CATE'
Jun 26,2018
0 people found
this helpful
Really lovely, very laid back letting us take our time around the property. Showed us around the area of our new property....
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Comment on agent fees
Average.
Was this helpful? Yes

“ My own personal tour guide... ”

Jun 25,2018
Minithumbup
David
Lucia
By: 'Jess'
Jun 25,2018
0 people found
this helpful
David was fab with showing us round the flat and then showed us different places to see/do in our new area!! No pressure and very patient!...
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Comment on agent fees
Average
Was this helpful? Yes

“ Great guy... ”

Jun 25,2018
Minithumbup
David
Jade
By: 'Jemima'
Jun 25,2018
0 people found
this helpful
My own personal tour guide of our new town!! Very nice guy, wants the best for his tenants - just brill x...
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“ Great estate agent... ”

Jun 23,2018
Minithumbup
David
Lucia
By: 'Lila'
Jun 23,2018
0 people found
this helpful
Although I never met David, he was always very quick to reply to my text messages and answer my questions. He was always polite and helpful and couldn't have guided us through the process any better....
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Comment on agent fees
Okay
Was this helpful? Yes

“ Lovely!... ”

Jun 20,2018
Minithumbup
Matt
Sebastian
By: 'Fi'
Jun 20,2018
0 people found
this helpful
Matt was a great estate agent, always very cheery and lovely. Incredibly informative about any of the properties we went to view and all round a great guy....
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“ Easy Communication... ”

Jun 20,2018
Minithumbup
David
Lucia
By: 'Sydney'
Jun 20,2018
0 people found
this helpful
Our experience with David was efficient and straightforward from the start. Back and forth communication enabled us to ease the process and left us happy in the end!...
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“ Smooth and simple... ”

Jun 19,2018
Minithumbup
Dominic
Jade
By: 'WT92'
Jun 19,2018
1 people found
this helpful
Dom was fantastic, even with me being based out in Korea everything was sorted and through very quickly. Offer was put in and accepted all within a few hours....
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Comment on agent fees
Very reasonable
Was this helpful? Yes

“ No hassle, quick easy transition.... ”

Jun 19,2018
Minithumbup
Jade
Lucia
By: 'Rebecca'
Jun 19,2018
0 people found
this helpful
Great service from Keating Estates. Everything was handled efficiently and made as easy as possible - helpful as it was my first rent. Very happy in the new flat, thanks....
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Comment on agent fees
Good. Not the cheapest but also definitely not the most expensive.
Was this helpful? Yes

“ Incredibly helpful!... ”

Jun 15,2018
Minithumbup
Lewis
Tom
By: 'Catherine'
Jun 15,2018
0 people found
this helpful
As buyers you have to deal with a lot of estate agents and we had been burnt by a contract race in Peckham under KFH so we were fairly cynical to say the least! Lewis was professional the whole way through and went out of ...
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Was this helpful? Yes

“ Very helpful... ”

Jun 12,2018
Minithumbup
Jade
Lucia
By: 'Kieran'
Jun 12,2018
0 people found
this helpful
Jade has been great with helping us have a smooth and easy move in and great at answering all of our questions very quickly....
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Was this helpful? Yes

“ Excellent Service... ”

Jun 08,2018
Minithumbup
David
Lucia
By: 'Zack'
Jun 08,2018
0 people found
this helpful
Very personable and well versed in the details of the property, calm and collected. Tried very hard to get us the best deal and thoroughly believed that he actually wanted the best for us....
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Comment on agent fees
Good
Was this helpful? Yes

“ Great estate agent... ”

Jun 07,2018
Minithumbup
David
Jade
By: 'Jennifer'
Jun 07,2018
0 people found
this helpful
David was very helpful and professional. He ensured that we got the property we wanted and made sure everything ran smoothly for us. We are very grateful for his help....
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Was this helpful? Yes

“ Great... ”

Jun 06,2018
Minithumbup
David
Jade
By: 'Dani'
Jun 06,2018
0 people found
this helpful
David was incredibly helpful throughout the entire process of helping us find a property in Brixton and ensured all ran smoothly. He was extremely helpful when we were viewing properties and ensured things were finalised quickly and simply once we found the property we wanted....
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“ Helped us find our perfect home... ”

Jun 02,2018
Minithumbup
Dominic
Jade
By: 'Kieran and Lara'
Jun 02,2018
0 people found
this helpful
Dom was very helpful to us as a young couple moving in together for the first time. We had many specifications and he adhered to all of them and more. Me and my partner were extremely impressed by his manner and personal touch towards us. ...
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Comment on agent fees
Completely fair enough
Was this helpful? Yes

“ Excellent estate agent!... ”

May 23,2018
Minithumbup
Matt
Sebastian
By: 'A Mumford'
May 23,2018
0 people found
this helpful
During my house hunting search, Matt was the best estate agent I dealt with - not only friendly, charming (but not smarmy!) and knowledgeable, I was also extremely impressed with how frequently he followed up on leads, emailing and calling if he thought he had ...
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Was this helpful? Yes

“ Very helpful and friendly... ”

May 23,2018
Minithumbup
Dominic
Lucia
By: 'Claudia'
May 23,2018
0 people found
this helpful
Dominic was very attentive throughout our house hunt and once we found our dream flat he ensured that we jumped through all the loops to seal the deal....
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Was this helpful? Yes

“ Fantastic!... ”

May 22,2018
Minithumbup
Josh
Jade
By: 'Rosie- Brading rd'
May 22,2018
0 people found
this helpful
Josh has provided outstanding customer service from the very beginning. He went above and beyond, to ensure the majority of our requirements were met. In addition, he shared a lot of invaluable advice in terms of renting. I would 100% recommend Josh and Keating....
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Was this helpful? Yes

“ Very helpful and responsive... ”

May 22,2018
Minithumbup
Jade
Zanardi
By: 'Prajna'
May 22,2018
0 people found
this helpful
Both Jade and Zanardi were extremely responsive and helpful during my move. They were able to answer all my queries promptly and ensured my move was smooth....
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Was this helpful? Yes

“ Friendly and professional... ”

May 21,2018
Minithumbup
Lucia
Jade
By: 'Meg'
May 21,2018
0 people found
this helpful
Both Lucia and Jade made the process of completing my rental application and paperwork very easy. They were friendly, professional and helpful in all my dealings with them - would absolutely recommend them!...
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Was this helpful? Yes

“ Securing my new flat... ”

May 21,2018
Minithumbup
Jade
Zanardi
By: 'Catherine.H'
May 21,2018
0 people found
this helpful
I was recommended to Keating by my sister who has also rented her flat through them. Both my sister and I agree that the service was fantastic from beginning to end. Zanardi was always reachable and on-hand if I needed any assistance and through any ...
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Comment on agent fees
Normal
Was this helpful? Yes

“ Understanding and helpful... ”

May 21,2018
Minithumbup
Dwayne
Jade
By: 'Jasmine'
May 21,2018
0 people found
this helpful
Thank you very much Dwayne with your help with everything. Dwayne went above and beyond to help me, giving me great personal service and dedication. He was thoughtful and explained difficult scenarios extremely well. He was incredibly understanding and his advice and efforts helped me ...
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Was this helpful? Yes
By: Dwayne
May 21, 2018
View all comments (1)
Hi Jasmine, it's a pleasure. Always happy to help no matter how challenging the situation. I'm glad everything worked out in the end on this side and wish you all the best in the future. ...

“ Very good... ”

May 10,2018
Minithumbup
Jade
Dominic
By: 'Liz'
May 10,2018
0 people found
this helpful
Easy to arrange the viewings. Very helpful agent. Most paperwork completed online which meant it could be done when we were available....
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Was this helpful? Yes

“ Very efficient... ”

May 08,2018
Minithumbup
Dominic
Jade
By: 'Emma Howard'
May 08,2018
0 people found
this helpful
Dominic was a great help in helping us find a new place to rent. He was very professional and always swift to respond to text/emails/calls....
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Was this helpful? Yes

“ Quick and efficient... ”

May 04,2018
Minithumbup
Jade
Dominic
By: 'George'
May 04,2018
0 people found
this helpful
Dom showed us the flat and was flexible with our work times allowing us to view late evenings which was great. Both Jade and Dom were quick in replying emails and overall made a time consuming process a lot easier! Moving in this weekend thanks ...
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Comment on agent fees
Fair
Was this helpful? Yes

“ Excellent service... ”

May 03,2018
Minithumbup
Gemma
Grace
By: 'Will Pugh'
May 03,2018
0 people found
this helpful
We loved Gemma! She is personable, charming, smart and has great communication skills. She never comes across as pushy or hard-nosed, yet she is very organised, shrewd and has a lot of experience to help get clients through the door, and to achieve your asking ...
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Comment on agent fees
Very reasonable
Was this helpful? Yes

“ Very helpful!... ”

May 02,2018
Minithumbup
Dominic
Jade
By: 'Aman'
May 02,2018
0 people found
this helpful
Dom was extremely helpful in our search for a property. He had a great knowledge of the area and went out of his way to help find the perfect property for us....
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Was this helpful? Yes

“ Sale... ”

Apr 27,2018
Minithumbup
Grace
Gemma
By: 'Erik'
Apr 27,2018
0 people found
this helpful
Grace was very professional and pleasant to work with. She clearly knows the conveyancing process very well. She was always prompt in replying to emails and phone calls. She was instrumental in pushing the sale through after some issues that arose during the conveyancing....
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Comment on agent fees
reasonable
Was this helpful? Yes

“ Clear and Helpful... ”

Apr 27,2018
Minithumbup
David
Jade
By: 'Lewis'
Apr 27,2018
0 people found
this helpful
Very quick and helpful in his responses, David has made the process of moving in painless and clear. Would very much recommend him when looking for a new property....
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Comment on agent fees
Good
Was this helpful? Yes

“ Very impressed... ”

Apr 25,2018
Minithumbup
Jade
Josh
By: 'Rosalie Watkins'
Apr 25,2018
0 people found
this helpful
We really enjoyed working with Jade with regards to finalizing our new home. Extremely efficient and always there to help with any questions. Really appreciated all the help she gave us . We would highly recommend using Keating Estates. We had a very positive experience working ...
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Was this helpful? Yes

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
26 0 164 9 50 1 62 1 7 2

Agent Fees

No fees set.

Complaints Procedure

We are committed to providing a professional service to all our clients and customers. When something goes wrong, we would ask that you tell us about it, so wherever possible we can remedy the situation.
If you have a complaint, please put it in writing, including as much detail as possible, addressed to either the Sales or Lettings Manager. We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property Ombudsman.
What will happen next?
• We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.

• We will then investigate your complaint. This will normally be dealt with by the relevant Manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter, unless an extension is required, which you will be notified of.

• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff or Director.

• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you may then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within six months of receiving our final viewpoint letter, including any evidence in support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Last updated at 10:26 AM 11/04/2017 by allAgents

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