• Gemma Bone
    Gemma Bone
  • Dwayne Joynt
    Dwayne Joynt
  • Sebastian Toy
    Sebastian Toy
  • Grace Noton
    Grace Noton
  • David Cam
    David Cam
  • Tom Bateman
    Tom Bateman
  • Lewis Carpenter
    Lewis Carpenter
  • Sophie Lusher
    Sophie Lusher
  • Kay Wilson
    Kay Wilson
  • Ashleigh Martin
    Ashleigh Martin
  • Matt Hope
    Matt Hope
  • Tammy Bayliss
    Tammy Bayliss
  • Hanna Berhanu
    Hanna Berhanu
  • Monty Bampfield
    Monty Bampfield
  • George Byrne
    George Byrne
  • Zanardi Bahi
    Zanardi Bahi
  • Jade Bower
    Jade Bower
  • Natalie Houston-McMillan
    Natalie Houston-McMillan
  • Jade Jones
    Jade Jones
  • Sam Thornton
    Sam Thornton
  • Josh Ward-Brickett
    Josh Ward-Brickett
One of South London's leading agencies, Keating Estates has spent more than a decade stripping down agency and rebuilding it from the ground up. We passionately believe that our collective centuries o Read full description...One of South London's leading agencies, Keating Estates has spent more than a decade stripping down agency and rebuilding it from the ground up. We passionately believe that our collective centuries of Estate Agency experience and a family run ethos can be used to make an estate agency a valued local business for local residents like us. The vast majority of our business comes from word of mouth and recommendation today, as it always has. We work with many owner occupier vendors and single property landlords, all the way up to the UK's largest private landlord and some of the biggest and most prestigious development companies in London.
Aug 01,2017
Minithumbup
David Cam
By: 'Ro'
Aug 01,2017
0 people found
this helpful
David seems to be a fantastic chap, Easy to work with and very informative right from the start of the process the whole way through...
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Comment on agent fees
good
Was this helpful? Yes
Aug 01,2017
Minithumbup
David Cam
By: 'Martine'
Aug 01,2017
0 people found
this helpful
I would recommend this agent, we had a good dialogue with him when he showed us our new flat. Quick to respond and very helpful...
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Comment on agent fees
Good
Was this helpful? Yes
Aug 01,2017
Minithumbup
David Cam
By: 'Mitch'
Aug 01,2017
0 people found
this helpful
David was very easy to work with. The whole process from beginning to end was a breeze. Would definitely recommend....
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Comment on agent fees
Good.
Was this helpful? Yes
Aug 01,2017
Minithumbup
David Cam
By: 'JoshO94'
Aug 01,2017
0 people found
this helpful
Friendly, knowledgeable and helpful. Made the letting process very easy and stress free. Was able to answer all questions about the property (unlike many estate agents). Would highly recommend....
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Comment on agent fees
Standard
Was this helpful? Yes
Aug 01,2017
Minithumbup
Natalie Houston-McMillan
By: 'MDclapham'
Aug 01,2017
0 people found
this helpful
Natalie was lovely and very quick to handle all queries. Also always on hand to help out so really appreciative of making the move so easy....
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Comment on agent fees
Good
Was this helpful? Yes
Aug 01,2017
Minithumbup
David Cam
By: 'James SL'
Aug 01,2017
0 people found
this helpful
David was very friendly and helpful and always easy to get hold of on the phone. The whole lettings process was extremely easy from the initial viewing to signing the contract, thanks to the professionalism of David....
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Was this helpful? Yes
Jul 31,2017
Minithumbup
Natalie Houston-McMillan
By: 'George'
Jul 31,2017
0 people found
this helpful
Natalie was very polite, responsive & professional, answered all questions/worries we had and made sure the contracts and checks were all completed on time....
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Was this helpful? Yes
Jul 28,2017
Minithumbup
Sebastian Toy
By: 'Kate'
Jul 28,2017
0 people found
this helpful
I could not have been more pleased with the price received for my property thanks to Sebastian and Grace and the way the sale was handled from start to finish. Professional yet friendly, totally on the ball and great communication every step of the way. I would not hesitate in recommending Keatings to anyone....
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Comment on agent fees
Lower fee than the other four agents I interviewed. A DIY internet sale could possibly have been cheaper but I there is no question that Keatings earned every penny of their fee! Given how difficult some of the dealings with my international buyer were there is no way I could have done this alone. Nor would I have wanted to.
Was this helpful? Yes
Jul 28,2017
Minithumbup
David Cam
By: 'RossB'
Jul 28,2017
0 people found
this helpful
David and Keating Estates have restored our faith in estate agents! During a very stressful time, David helped us find the perfect place and we couldn't be more thankful! Would definitely recommend David and his team....
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Comment on agent fees
Good
Was this helpful? Yes
Jul 27,2017
Minithumbup
David Cam
By: 'EllaJ'
Jul 27,2017
0 people found
this helpful
So helpful during a stressful time and after much disappointment with other estate agencies David got us the perfect flat we wanted....
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Comment on agent fees
Good
Was this helpful? Yes
Jul 26,2017
Minithumbup
David Cam
By: 'Nelly'
Jul 26,2017
0 people found
this helpful
David was very helpful and flexible - he allowed us to look at the property last minute and kept us in the loop with all on-goings. I'd definitely recommend David....
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Was this helpful? Yes
Jul 26,2017
Minithumbup
Sebastian Toy
By: 'Rachel Comer'
Jul 26,2017
0 people found
this helpful
Sebastian and all of the staff at Keatings have been extremely efficient, professional and personable. They come back with any queries on the same day and have kept us up to date with all aspects of the sale at all times. I would highly recommend Sebastian and the whole team. They also achieved the sale price we had hoped for!...
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Comment on agent fees
They were very competitive and they achieved the price we had hoped for so very worth the fees we are paying.
Was this helpful? Yes
Jul 26,2017
Minithumbup
David Cam
By: 'Daniel'
Jul 26,2017
0 people found
this helpful
After dealing with many agents in a short space of time, David stood out like a sore thumb. So many I met were unprofessional and were careless. David was knowledgeable and clearly experienced and took pride in helping us out, not just his client. Prompt, clear and transparent. A rare breed!...
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Was this helpful? Yes
Jul 25,2017
Minithumbup
Kay Wilson
By: 'RB'
Jul 25,2017
0 people found
this helpful
Kay has been a brilliant help throughout really difficult issues in our new flat and tenancy. The flat needed extensive works once we moved in, and the landlord were not always on the ball. Kay kept us up to date, informed and contacted the landlord every time we needed her to. She was professional, polite and even made sure a huge bouquet of flowers was delivered to our door for our troubles. Thanks Kay....
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Jul 25,2017
Minithumbup
Lewis Carpenter
Sebastian Toy
By: 'Fiona'
Jul 25,2017
1 people found
this helpful
Great pleasure working with Lewis and Sebastian. Lewis arranged second viewing very quickly, while Sebastian worked well with the solicitors....
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Comment on agent fees
Can't comment as did not compare with other agents
Was this helpful? Yes
Jul 24,2017
Minithumbup
By: 'Rosie'
Jul 24,2017
0 people found
this helpful
I have had an utterly incredible experience. I have had amazing personal attention and exemplary service from Alice. She is an absolute star and fought and helped to get me the property of my dreams!...
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Was this helpful? Yes
Jul 19,2017
Minithumbup
David Cam
By: 'B J Carroll'
Jul 19,2017
0 people found
this helpful
David and the team at Keating Estates are excellent. David has let a number of properties for us over the years. He always gives a realistic assessment of the market and has consistently found us good tenants....
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Comment on agent fees
Fair
Was this helpful? Yes
Jul 13,2017
Minithumbup
David Cam
By: 'Jen'
Jul 13,2017
0 people found
this helpful
David was very helpful in landing us our perfect flat and helped with a quick turn around to get us in. He was also willing to answer our panicked calls whilst waiting to hear back from the landlords. I would recommend using David....
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Was this helpful? Yes
Jul 13,2017
Minithumbup
Ashleigh Martin
By: 'John Ash'
Jul 13,2017
0 people found
this helpful
Massive thanks to Ashleigh for her efficiency and understanding of our requirements for quick and reasonable landlord solutions. We're so grateful!...
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Was this helpful? Yes
Jul 13,2017
Minithumbdown
By: 'Scott O'Brien Lavender Hill'
Jul 13,2017
0 people found
this helpful
By FAR the BEST agenct I've EVER dealt with. Give this girl a promotion!! She's amazing! Very happy. Scott...
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Comment on agent fees
Nothing they're worth the money.
Was this helpful? Yes
Jul 12,2017
Minithumbup
By: 'Steph'
Jul 12,2017
0 people found
this helpful
David was extremely helpful in making our move happen in Brixton. We were hoping to move in quickly and after finding a property, one week later we had moved in. Highly recommend Keatings Estates as they made the whole moving process very smooth and easy....
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Comment on agent fees
Good
Was this helpful? Yes
Jul 12,2017
Minithumbup
David Cam
By: 'Ben'
Jul 12,2017
0 people found
this helpful
David was very effective in finding our flat quickly, having our offer accepted and arranging a move in date that suited are requirements....
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Was this helpful? Yes
Jul 10,2017
Minithumbup
David Cam
By: 'Tom'
Jul 10,2017
0 people found
this helpful
David was extremely helpful and ensured we were able to complete on our new flat quickly. I would highly recommend other people to use David when in need of a new property....
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Was this helpful? Yes
Jul 10,2017
Minithumbup
David Cam
By: 'Abi'
Jul 10,2017
0 people found
this helpful
David helped us find our rental property in Brixton. We were very impressed by David and the service at Keating Estates. David was extremely helpful and friendly. He was knowledgeable about the property, area, and renting process, which made the whole process hassle free. The overall service we received was excellent. I would recommend David and I would use him and Keating Estates again....
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Was this helpful? Yes
Jul 07,2017
Minithumbup
Sebastian Toy
By: 'Sian Austin'
Jul 07,2017
0 people found
this helpful
Professional, attentive, pro-active and diligent service. Highly recommend! Achieved full asking in a very difficult market. Wonderful team behind him too!...
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Comment on agent fees
Good
Was this helpful? Yes
Jul 06,2017
Minithumbup
Sebastian Toy
By: 'David Riley'
Jul 06,2017
0 people found
this helpful
I could not recommend Seb highly enough. He was honest, professional and delivered exactly what we wanted out of the sale. He clearly knows the market very well and was confident he could achieve what we were after. He moved quickly with the sale and continued to offer support by liaising with solicitors and helping the process along. It was a genuinely full service right to the point of sale which went well beyond what we were expecting. The Commission (which was lower than others were offering...
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Comment on agent fees
Good
Was this helpful? Yes
Jul 06,2017
Minithumbup
By: 'Jen'
Jul 06,2017
0 people found
this helpful
Sebastian was incredibly helpful and also realistic about prices and timeframes, which I think a lot of agents aren't. He kept us informed throughout and was easy to reach. He explained processes in ways that we could understand. Very good...
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Comment on agent fees
Fair
Was this helpful? Yes
Jul 04,2017
Minithumbup
David Cam
By: 'Lafia'
Jul 04,2017
0 people found
this helpful
I was delighted with Keating Estate and especially David who was very helpful. I rent a house for the first time with an agency and David provided plenty information about renting process. Therefore, whole paperwork was easy and smooth. There was no problem to arrange a viewing the same day and after 2 weeks time, I could enjoy the lovely use....
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Was this helpful? Yes
Jun 13,2017
Minithumbup
Matt Hope
By: 'Jacquie'
Jun 13,2017
0 people found
this helpful
Matt has recently helped me purchase my first property. He was brilliant throughout; really helpful and informative. He made the whole process really easy and good fun as well. I wouldn't hesitate in recommending Matt to other prospective buyers....
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Was this helpful? Yes
Jun 06,2017
Minithumbup
Kay Wilson
By: 'Franceska'
Jun 06,2017
0 people found
this helpful
Kay has been managing my 5 bedroom property for two years now and is consistently really helpful, efficient and professional in her care and running of the house. Keating Estates are the Agents that I would recommend to anyone in Clapham or the area as they always find great tenants and do a fine job for me - I have not reason to change to all the others who call me regularly asking me to swap across! Well done Kay and thank you very much for all your efforts which are greatly appreciated....
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Comment on agent fees
Fair.
Was this helpful? Yes

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Last updated at 10:26 AM 11/04/2017 by allAgents

Complaints Procedure

We are committed to providing a professional service to all our clients and customers. When something goes wrong, we would ask that you tell us about it, so wherever possible we can remedy the situation.
If you have a complaint, please put it in writing, including as much detail as possible, addressed to either the Sales or Lettings Manager. We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property Ombudsman.
What will happen next?
รขย€ยข We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.

รขย€ยข We will then investigate your complaint. This will normally be dealt with by the relevant Manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter, unless an extension is required, which you will be notified of.

รขย€ยข If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff or Director.

รขย€ยข We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you may then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within six months of receiving our final viewpoint letter, including any evidence in support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Last updated at 10:26 AM 11/04/2017 by allAgents

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Brixton
427 Coldharbour Lane, London SW9 8LH
(70)
Clapham London
23 Clapham Common South Side, London SW4 7AB
(45)
East Dulwich
15 Grove Vale, London SE22 8ET
(20)
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Herne Hill
17 Norwood Road, London SE24 9AA
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