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Julie Twist Properties was Manchester's first Letting and Estate Agent, opening its doors in 1994.
Apr 19,2017
Minithumbup
By:
Apr 19,2017
0 people found
this helpful
Alan did some excellent repair work to out apartment. The Bathroom floor was in poor condition and Alan did a professional job of resurfacing the floor and replacing the lino. He's also treated the damp in the bedrooms and repainted the rooms; the rooms now look as good as new! Thanks Alan!...
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Comment on agent fees
Good
Was this helpful? Yes
Apr 18,2017
Minithumbup
Helen Bowers
Filippo Bennardo
By:
Apr 18,2017
0 people found
this helpful
Fantastic hassle free service from all staff involved. Fil made choosing Julie twist an easy option by presenting himself and the company in a great way I felt confident I was getting looked after and wouldn't have any worry as I live so far away from the property i rent out. He was spot on. The experience and knowledge of Helen and Olivia has been great and they always get back to any questions/concerns quickly and politely and in a real positive manner. Thanks guys....
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Comment on agent fees
Good
Was this helpful? Yes
Apr 17,2017
Minithumbup
Margaret Proctor
Brian
By:
Apr 17,2017
0 people found
this helpful
Flat needed some small repairs Very happy with the job done to sink, bathroom and cupboards Great job! Much appreciated Thank you!...
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Comment on agent fees
good
Was this helpful? Yes
Apr 12,2017
Minithumbup
Paul Sutermire
Kelly Davenport
By:
Apr 12,2017
0 people found
this helpful
Both Paul and Kelly were very helpful. Paul helped to push the sale through and Kelly was a lifesaver helping us through some difficulties on moving day....
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Was this helpful? Yes
Apr 09,2017
Minithumbup
Rebecca Dick
By:
Apr 09,2017
0 people found
this helpful
Rebecca was excellent during the pre sale process. Very friendly, knowledgeable, and went out of her way to sort things for us. Would recommend!...
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Was this helpful? Yes
Apr 04,2017
Minithumbup
Paul Sutermire
Sarah Leach
By:
Apr 04,2017
1 people found
this helpful
I have recently purchased a flat for my daughters and was very impressed with the service from Julie Twist Estate Agents. Both Sarah and Paul diligently progressed the sale from my initial offer right through to completion. They kept me fully informed and explained the sale procedure from start to finish. They acted fairly and in a most professional manner when handling the negotiations and would highly recommend the firm to both buyers and sellers....
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Was this helpful? Yes
By: Sarah Leach
Apr 05, 2017
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Hi Nigel, Thank you for your kind review. I hope your daughters enjoy their new home. If we can be of any help in the future, don't hesitate to get in touch. Sarah & Paul ...
Mar 31,2017
Minithumbup
Helen Bowers
Filippo Bennardo
By:
Mar 31,2017
0 people found
this helpful
Helen acts prompt response and provides professional service. Filippo's suggestion for new landlord is apropos and comprehensive. The experience of both agents help me a lot....
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Comment on agent fees
Good
Was this helpful? Yes
By: Filippo Bennardo
Apr 06, 2017
View all comments (3)
Thank you Rui. ...
Mar 29,2017
Minithumbup
Brian
By:
Mar 29,2017
1 people found
this helpful
Brian was the contractor that fixed the leak in the bathroom for 24 Sackville street. He literally couldn't have been nicer or friendlier - and did such a good job the bathroom actually looks better now! Would 1000% recommend....
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By: Brian
Apr 12, 2017
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Dear Rebecca, Thank you for your kind comments, and I pleased that you're happy with your bathroom, Best Wishes, Brian ...
Mar 27,2017
Minithumbup
Helen Bowers
Rebecca Dick
By:
Mar 27,2017
1 people found
this helpful
I just bought a flat through JTP. Helen helps me deal with the property management. She is extremely helpful and very nice,trying to make every step go very smoothly and quickly letting me know every progress .Very glad to have her to help me....
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Comment on agent fees
good
Was this helpful? Yes
By: Paul & Becca
Mar 28, 2017
View all comments (1)
Hi Gloria Thank you for the kind comments it was a pleasure working with you Many Thanks Paul ...
Mar 23,2017
Minithumbup
David Lockwood
Olivia
By:
Mar 23,2017
0 people found
this helpful
We started off with getting a quote for our flat renovation. Margaret, very helpfully, sent Dave to do a quote for us. Dave was really brilliant as he explained the details of how he will help us to renovate the place and when we expressed that we need the work to be done asap and within a short timeframe, he went the extra mile and offered to work on Saturdays to help us meet our timeline. He was great communicating with us of the progress daily. We are really impressed with his commitment t...
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Comment on agent fees
fair and communicated well with breakdown of all charges
Was this helpful? Yes
By: Dave, Olivia and Margaret
Apr 12, 2017
View all comments (1)
Thank you for taking the time to leave a review for Dave, Olivia and myself. I am very pleased to hear you are more than happy with the standard of work carried out at your property. I'll certainly convey your kind comments to Dave & Olivia. Much appreciated, Margaret ...
Mar 23,2017
Minithumbup
Darren Denton
By:
Mar 23,2017
0 people found
this helpful
After calling up with a shattered door. Darren was here within the hour. Figured out what needed doing and kept me in the loop the entire time. Cannot praise him high enough, brought peace of mind....
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By: Darren
Apr 12, 2017
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Hello, Thank you for taking the time to leave a review for me, Much appreciated, Darren :) ...
Mar 03,2017
Minithumbup
Franc Grishaj
By:
Mar 03,2017
0 people found
this helpful
This was the second time I have purchased with Julie twist. They were very helpful along every step of my purchase and having now completed I'm very happy. The agent I dealt with, Franc Grishaj, was particularly helpful, he went through a few perspective properties with me In great detail and was always available to chat. I know intend to rent out the property with Julie twist. I would recommend Franc and Julie Twist to anyone looking to purchase or let in the city centre....
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Was this helpful? Yes
By: Julie Twist
Apr 12, 2017
View all comments (1)
Thank you for your lovely review, it is a pleasure to have you as one of our new landlords :) ...
Mar 03,2017
Minithumbup
Andrew Scoffins
By:
Mar 03,2017
0 people found
this helpful
These service has been fantastic as I nervous first time landlord Andrew and his colleagues have been brilliant. I have found the to be very genuine and honest and extremely helpful. The communication has been great and you never feel like you are a pain even when asking what's probably a straightforward question.it feels like a very personal service for a company especially and would highly recommend....
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Was this helpful? Yes
By: Andrew Scoffins
Mar 03, 2017
View all comments (1)
Thank you for your lovely comments. We are happy to help and always try to answer questions as thoroughly as possible. ...
Mar 02,2017
Minithumbup
Andrew Scoffins
By:
Mar 02,2017
0 people found
this helpful
Have provided a better service than any of five other agents in past fifteen years, providing focus on detail and knowledge of long term objectives. Highly recommended....
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Was this helpful? Yes
By: Andrew Scoffins
Mar 02, 2017
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Thank you for your recognition of our hard work and dedication. We always try and do the best we can for you. ...
Mar 01,2017
Minithumbup
Margaret Proctor
By:
Mar 01,2017
0 people found
this helpful
Margaret was excellent in helping resolve issues following a leak in a property we rent out. Margaret was prompt in resolving queries and managed all relevant issues with the management company involved. Many thanks. Paul Rice....
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Was this helpful? Yes
By: Margaret
Apr 12, 2017
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Hello Paul, Thank you for taking the time to leave a review for me, your kind comments are very much appreciated, Thanks Again, Margaret :) ...
Feb 28,2017
Minithumbup
By:
Feb 28,2017
0 people found
this helpful
From day 1 Julie Twist couldn't have been more professional and had many viewings organised the day after the property went on the market. The property sold in a couple of days and we were delighted with the overall service....
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Comment on agent fees
Fees were competitive.
Was this helpful? Yes
By: Paul Sutemire
Mar 28, 2017
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Hi Christian We are happy you were pleased with the service and it was a pleasure to work with you Kind Regards Paul ...
Feb 23,2017
Minithumbdown
Yvonne Shaw
By:
Feb 23,2017
2 people found
this helpful
Never again. These people refuse to return calls, offer apologies or meet their basic service requirements. My tenant has paid their rent upfront to Julie Twist yet they cannot release the money on time every month (always one week delay - even though money is sat in their account!) and also wrongly charged my initial fee (yet to receive refund over 2 months later)...always down to system error. Very unhelpful and highly incompetant at their jobs. Cowboys trying to do real estate...
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Was this helpful? Yes
Feb 17,2017
Minithumbup
Andrew Scoffins
By:
Feb 17,2017
0 people found
this helpful
Friendly, efficient service. Problems with the Tenantdata website were resolved quickly by Andrew and his team. Would recommend Julie Twist for properties in Salford Quays....
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Comment on agent fees
Fair
Was this helpful? Yes
By: Andrew Scoffins
Feb 17, 2017
View all comments (1)
Thank you we hope that you will be very happy in the apartment ...
Feb 17,2017
Minithumbup
Paul Sutermire
Rebecca Dick
By:
Feb 17,2017
0 people found
this helpful
Paul and Rebecca provided excellent customer service. They were friendly and helpful from first booking the viewing until the final stages. Both were very prompt replying to emails and returning calls. Thank you for all of your help....
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Comment on agent fees
NA
Was this helpful? Yes
By: Paul
Mar 28, 2017
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Hi Rachel Many thanks for the kind review, we hope you are enjoying your new home Kind Regards Paul ...
Feb 06,2017
Minithumbup
Rebecca Dick
Paul Sutermire
By:
Feb 06,2017
1 people found
this helpful
I found Rebecca and Paul extremely friendly and professional. I would recommend Julie Twist Estate Agency to anyone looking to purchase a property....
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Was this helpful? Yes
Feb 02,2017
Minithumbup
By:
Feb 02,2017
0 people found
this helpful
Brian Henry replaced my cooker very quickly, which I am very grateful for. He also double locked my door, which I asked him to do. Thanks mate!...
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Was this helpful? Yes
Jan 27,2017
Minithumbdown
Rebecca Dick
Paul Sutermire
By:
Jan 27,2017
0 people found
this helpful
I've used Julie twist a few times now and the service they provide is second to none. I'd never use another estate agent in Manchester to sell my property. Thank you so much for you're help and effort you constantly put in Thanks richard...
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Was this helpful? Yes
By: Paul
Mar 28, 2017
View all comments (1)
Hi Richard Many thanks again for the lovely review. We was happy to help and glad we got it through eventually Many Thanks Paul ...
Jan 22,2017
Minithumbdown
By:
Jan 22,2017
1 people found
this helpful
Since AUGUST last year we have sent Julie Twist several emails about some damp that is in the bathroom and the toilet of the flat we are renting from them. This has been reported to maintenance and the property manager with absolutely zero response from any of them. Since late December 2016, we have been in their Deansgate office 4 times: - First time: shop was supposed to close at 16:30, we went there at 15:45 and the person there was already shutting the door. Since all their PCs and lig...
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Comment on agent fees
We pay too much for the service they provide. Never again with Julie Twist.
Was this helpful? Yes
By: Katerine Santo
Jan 27, 2017
View all comments (2)
Hi Martin, No, this matter hasn't been resolved. I'm giving your maintenance team a bit of time to forward me the email that apparently they had sent back in December. Nothing arrived in December, nothing has arrived now. Apart from that, if your first reply to this issue really was in December and we had reported it in June 2016 at the latest, that's still not a very good service, is it. So thank you for this very polite message, but we're still exactly in the same situation we were in wh ...
Jan 20,2017
Minithumbup
Paul Sutemire
Rebecca Dick
By:
Jan 20,2017
0 people found
this helpful
The whole sale went pretty smoothly from start to finish, it was very straightforward, I was always able to get hold of someone when I needed to which was the main thing...
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Was this helpful? Yes
Jan 20,2017
Minithumbup
David Lockwood
By:
Jan 20,2017
1 people found
this helpful
Excellent work done by David and co, he is an asset to the company friendly and proffessional. He went above and beyond to sort out a leak that spread from our shower. Little did we know it had spread underneath to our floor boards. He's completed a great job in our flat....
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Was this helpful? Yes
By: David
Apr 12, 2017
View all comments (1)
Hello Andre, Thank you for your kind comments, Thanks again David :) ...
Jan 20,2017
Minithumbup
Paul Sutemire
Rebecca Dick
By:
Jan 20,2017
0 people found
this helpful
I have just completed my purchase and the respond was always prompt. I know nothing about the purchasing process and the agent has guided me throughout the process, the team made it painless and easy....
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Was this helpful? Yes
Jan 18,2017
Minithumbup
Rebecca Dick
Paul Sutermire
By:
Jan 18,2017
0 people found
this helpful
Julie Twist Properties sold our apartment within days. There was no pressure to use them as our agent. The staff, especially Rebecca was informative and professional. Smooth transaction. Many thanks....
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Comment on agent fees
Average fees
Was this helpful? Yes
Jan 09,2017
Minithumbup
Margaret Proctor
Martin Adams
By:
Jan 09,2017
0 people found
this helpful
I am a landlord for a property in Central Manchester and have used Julie Twist for quite some time now to manage my property on my behalf. I have always had a good service from them however there is no greater time to assess how good they are until there is a difficult issue to contend with. With regret, I had an issue of this sort to deal with a few months ago. I was unfortunate enough to have issues which impacted my apartment (part of a larger block), caused as result of issues with leaking ...
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Was this helpful? Yes
By: Margaret Proctor
Jan 09, 2017
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Martin and I are very grateful that you have taken the time to write a review for both of us, and for your positive feedback and lovely comments. Very much appreciated. Many thanks again Margaret ...
Dec 13,2016
Minithumbup
Amy Moggeridge
By:
Dec 13,2016
0 people found
this helpful
Amy was fantastic throughout the whole process of viewing and moving in to my rental property. She is extremely friendly and helpful far beyond what I would expect, and genuinely cares about tenants and giving great service. I would look to use Julie Twist in the future because of the rapport built with Amy and I know that the service given by her is top notch....
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Was this helpful? Yes
By: Amy Moggeridge
Feb 06, 2017
View all comments (1)
Thank you very much for your kind words Kevin, Hope you are enjoying your property. ...
Dec 10,2016
Minithumbup
Paul Sutermire
Kelly Davenport
By:
Dec 10,2016
1 people found
this helpful
We have been very pleased with the service provided by Julie Twist. They are both a professional and ethical agent, something which is rare in Manchester! The service is a good personal service as well, which makes you feel like your sale matters to them and you're not just another customer. The entire team was friendly, professional and helpful, and we know for a fact that we would certainly not have received a better service from another agent in Manchester. We would definitely recommend Julie...
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Comment on agent fees
JT matched the fees that another (cheaper) agent had quoted us so we were happy with the cost.
Was this helpful? Yes
Dec 07,2016
Minithumbup
Amy Moggeridge
Olivia Hanna
By:
Dec 07,2016
0 people found
this helpful
My wife and I were looking for an apartment to rent whilst undertaking a long term contract in the Greater Manchester area. Having contacted a number of city centre estate/letting agents with a specific wish list and without having a great deal of success, we walked into Julie Twist Properties in Salford Quays one Saturday morning and met the delightful Amy & Olivia. My wife detailed our wish list and with a smile Amy asked us to return two hours later for a viewing which she had arranged in...
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Was this helpful? Yes
By: Amy Moggeridge
Feb 06, 2017
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Hi Gareth, Thank you very much for your kind words. It was so lovely meeting you and Alexis and I hope you are enjoying the property. ...
Dec 05,2016
Minithumbup
jack stabler
By:
Dec 05,2016
0 people found
this helpful
After looking for a property for many months we were finally able to move into one in early December 2016. Amy and Jack from the Quays branch were both first class from day one. Jack was was our appointed agent and dealt with everything in a professional and prompt manner. Jack has gone out of his way to ensure our move ran smoothly, including making phone calls and responding to emails in his personal time. I cannot fault his attitude and application and would highly recommend Jack as an esta...
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Comment on agent fees
In line or slightly less than current market prices.
Was this helpful? Yes
By: Jack stabler
Dec 05, 2016
View all comments (1)
Thank you for your review if you need anything please don't hesitate to contact me, have a good day ...
Dec 05,2016
Minithumbup
David Lockwood
By:
Dec 05,2016
0 people found
this helpful
David came when needed to replace two smoke alarms, he was very prompt, professional and friendly. The job was done in no time and Dave explained exactly what was being done and why. Thank you very much....
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Was this helpful? Yes
Dec 04,2016
Minithumbup
Kelly Davenport
Paul Sutermire
By:
Dec 04,2016
0 people found
this helpful
We purchased a new apartment in Salford Quays with the assistance of Kelly & Paul. They kept us apprised of the status of the building work from start to finish over a 20-month period of time, helping to facilitate a smooth & rapid completion process. We were so happy with Julie Twist's service levels during the property purchase process that we decided to appoint them as our letting agent too. As expats, we needed an agent whom we could trust to look after our best interests & our p...
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Was this helpful? Yes
Dec 02,2016
Minithumbup
Franc Grishaj
Sian Davenport
By:
Dec 02,2016
0 people found
this helpful
I am extremely pleased with the service we've received wig Julie Twist properties. I have had constant replies and everyone I have spoken to/dealt with has been more than helpful. Sian Davenport has responded so fast to all my emails and queries within the hour. Franc who showed us the property is the nicest and helpful property consultant I have ever met. He went above and beyond his role, He is a real credit to your company! Will definitely recommend and use Julie Twist properties in the futur...
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Comment on agent fees
Great service and advise, great support throughout the decision process especially with help from Franc Grishaj!
Was this helpful? Yes
By: Sian
Dec 13, 2016
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thank you for your kind words. It's been a pleasure for me and Franc helping you find your perfect rental apartment! I wish you all the best in your new home! ...
Dec 02,2016
Minithumbup
Paul Sutermire
Rebecca Dick
By:
Dec 02,2016
0 people found
this helpful
I met Rebecca Dick when she came to do the valuation of our flat and was very impressed with her professional and friendly approach. Once our offer was accepted, Paul Sutermire took over the sale process. We were kept informed of the progress, took our phone calls and always do what he said he will do. Thank you so much to the sales team at Julie Twist, Deansgate for all your hard work!...
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Comment on agent fees
Good
Was this helpful? Yes
Nov 30,2016
Minithumbdown
By:
Nov 30,2016
0 people found
this helpful
We were relatively happy with Julie Twist Properties until we moved in; that is when communicating with them has become harder and harder. Let's start with the positive notes. The main positive aspect of renting a property with Julie Twist was that they allowed us to take the property off the market immediately after viewing it, rather than collecting several offers (we've found this often means that you have to offer more than the advertising price). We were also happy that they open on Sunday...
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Comment on agent fees
Fees are in line with the market as far as we can tell
Was this helpful? Yes
By: Martin Adams
Dec 01, 2016
View all comments (1)
Hi Anna, Thank you for your review we take on board all feedback positive or negative and anything in between! I have checked all of our correspondence on your file and can see that all the maintenance issues your reported to us were dealt with promptly the only delay was the landlords approval which is always required. With regards to the energy supplier all properties start with one supplier it is then up to the occupant of the property to decide whether to stay with that supplier or move to a ...
Nov 30,2016
Minithumbup
Olivia Hanna
Amy Moggeridge
By:
Nov 30,2016
0 people found
this helpful
When I started renting with Julie Twist I was instantly impressed with Amy's professionalism as an agent. On initially viewing the property I now rent, she was courteous and ensured she made our presence known to the prior tenants, via the intercom as well as at the apartment door; a courtesy that had been shockingly absent from a previous letting company I've had! She painstakingly went through the inventory with me and it was very thorough and reassuring. In regards to maintenance issues, Oliv...
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Comment on agent fees
There are contract renewal fees (£100) if extending a lease, which I'm not sure are usual but with the agents I deal with it's worth it.
Was this helpful? Yes
By: Amy Moggeridge
Feb 06, 2017
View all comments (1)
Thank you very much for your kind words, hope you are enjoying your property and if you need anything you know where we are. Kind Regards ...
Nov 27,2016
Minithumbup
Paul Sutemire
By:
Nov 27,2016
1 people found
this helpful
Professional, Helpful & Efficient Service. It was a fairly smooth process even though we had a few issues, along the way. Paul dealt with them without any fuss and was always polite. A Good Experience. Highly recommended...
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Comment on agent fees
A Fair Price For Agent's Fees
Was this helpful? Yes
By: Paul
Dec 05, 2016
View all comments (1)
Thank you so much for the lovely review. Much appreciated and lovely to work with you :-) ...
Nov 22,2016
Minithumbup
David Lockwood
By:
Nov 22,2016
0 people found
this helpful
Wall heater replacement. Dave was really friendly, on time and very communicative. He waited patiently for me when I was a little late on letting him into my apartment. He also offered professional advice on some draft issues I was having in my bathroom and went the extra mile to submit a report to the maintenance department. Great guy....
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Comment on agent fees
Part of maintenance contract.
Was this helpful? Yes
Nov 18,2016
Minithumbup
Margaret Proctor
By:
Nov 18,2016
0 people found
this helpful
Margaret is quite possibly the finest individual on the face of the planet. One day no hot water, next sorted!!...
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Was this helpful? Yes
Nov 15,2016
Minithumbup
Margaret Proctor
By:
Nov 15,2016
0 people found
this helpful
Since first moving in we have had a few minor issues with our property, however, Margret has been very punctual and helpful at getting maintenance issues sorted....
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Was this helpful? Yes
Nov 10,2016
Minithumbdown
Julie Twist
By:
Nov 10,2016
0 people found
this helpful
The service is average to low. When we arrived at the flat for the first time it was dirty and we didn't have a second fob (it took them more than a month to replace it). The landlord was sent a letter from an authority over some undue payments on the flat and the agency said, it was ok. But it is clear this could affect our permanency in the flat. The agency has a 24 hour maintenance service (which mainly means that they will answer a call 24/7) but it doesn't solve the issues you may have, ...
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Comment on agent fees
The fees are higher than the ones I have paid before
Was this helpful? Yes
Nov 07,2016
Minithumbup
By:
Nov 07,2016
0 people found
this helpful
Just finished my tenancy via this agent. Generally acceptable service throughout, nothing above average though. Margaret from maintenance was the most helpful. Rating 1 star because my opinion of them dropped massively after being charged (amongst other things) £90 from my deposit for replacing the bath sealant, and being told they are using an £18 tube of silicone as they don't use substandard products. Which surprises me as I'm sure the sealant was done just before I moved in and w...
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Was this helpful? Yes
Nov 02,2016
Minithumbup
Sian Davenport
Yvonne Cook
By:
Nov 02,2016
0 people found
this helpful
Great service from the moment we found the property online to moving in. Communication with Sian was always quick, friendly and informative and Yvonne was very helpful with helping getting the move in sorted....
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Comment on agent fees
Inline with standard fees I believe
Was this helpful? Yes
Oct 30,2016
Minithumbup
Helen Bowers
Sian Davenport
By:
Oct 30,2016
0 people found
this helpful
Excellent customer service. Both Helen and Sian have been really helpful through out the whole process. Nothing was too much for them. Highly recommended!...
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Was this helpful? Yes
Oct 30,2016
Minithumbup
David Lockwood
By:
Oct 30,2016
0 people found
this helpful
Called the office to have repair work done in the bathroom. Dave Lockwood arrived at the premises within 30 minutes and found the problem. Back early the next morning and started repair on the toilet area. Whole job was completed in 2 days - very well and very tidy. Excellent work - would recommend David to everyone....
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Comment on agent fees
Good
Was this helpful? Yes
Oct 23,2016
Minithumbup
David Lockwood
By:
Oct 23,2016
0 people found
this helpful
Dave came round and fixed our leak within 30mins late in the evening and was very pleasant and efficient. He then quickly came round the next day to mop the carpet and reseal the bathroom. Highly recommend....
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Was this helpful? Yes
Oct 14,2016
Minithumbup
Paul Sutemire
By:
Oct 14,2016
0 people found
this helpful
All items by Paul Sutemire and Kelly Davenport were dealt with effectively and within time limits. Paul Sutemire maintained strong communication throughout the purchasing process and acted as a good intermediary. Any issues or outstanding items were quickly addressed,...
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Comment on agent fees
Agent fees were not applicable in my case as I was purchasing the property. All fee's would have come out of the final sale price.
Was this helpful? Yes
Oct 12,2016
Minithumbup
Margaret Proctor
By:
Oct 12,2016
0 people found
this helpful
A maintenance issue I had was dealt with quickly and professionally. The response to my message was prompt, informative, and nice....
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Comment on agent fees
N/A
Was this helpful? Yes
Oct 10,2016
Minithumbup
Paul Sutemire
By:
Oct 10,2016
0 people found
this helpful
Fantastic, impressed by Paul's proactivity during conveyancing stages. They seemed to care about the process at every stage and I'd absolutely recommend....
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Comment on agent fees
I was a buyer.
Was this helpful? Yes
Oct 07,2016
Minithumbup
Yvonne Shaw
Margaret Proctor
By:
Oct 07,2016
0 people found
this helpful
Julie Twist have recently found a new professional tenant for one of our rental properties and handled some repairs matters for us beyond the call of duty. I have dealt with Yvonne, Margaret and Martin who have been polite and professional throughout and ensured that our new tenant is happy in their new home from day one....
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Comment on agent fees
Very reasonable
Was this helpful? Yes
Oct 05,2016
Minithumbdown
Andrew Scoffins
Amy Moggeridge
By:
Oct 05,2016
0 people found
this helpful
Both Andrew and Amy were extremely helpful in all aspects of my renting process. They were very prompt and professional in getting back to me as soon as possible and went out of their way to make the move run as smoothly as possible....
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By: Andrew Scoffins
Oct 05, 2016
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Thanks for the show of appreciation I hope you will enjoy your time in the property, especially with the view of Old Trafford ...
Oct 05,2016
Minithumbup
Andrew Scoffins
Ani Kraja
By:
Oct 05,2016
0 people found
this helpful
Been using Jjt for nigh on 12 years . Very satisfied with lets acquired especially last one ;better than all the rest ! A special commendation for Andrew & efficient service...
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Comment on agent fees
Good
Was this helpful? Yes
By: Andrew Scoffins
Oct 05, 2016
View all comments (1)
Thank you for the lovely comment we always try our best and when we are given quality properties like yours the job is made so much easier ...
Oct 04,2016
Minithumbup
Olivia Hanna
By:
Oct 04,2016
0 people found
this helpful
Rang Olivia today after we got home to discover a leaking tap and a huge puddle (nightmare!) - she rang back within five minutes, and 15 minutes later a knock on the door and a lovely man had come to fix the sink! Completely saved the day, and the kitchen! Couldn't have asked for better service....
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Comment on agent fees
Good
Was this helpful? Yes
Oct 04,2016
Minithumbup
Darren Denton
By:
Oct 04,2016
0 people found
this helpful
Great service - very friendly, fast, and helpful. Key broke off in a lock, and Darren was around within half an hour to get a new one fitted, and help out with some other things too. Nice guy, quality service....
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Was this helpful? Yes
Sep 30,2016
Minithumbup
Sarah
By:
Sep 30,2016
0 people found
this helpful
I handed over the keys to my flat and Julie twist did everything else. It has been hassle free for me and my flat was sold within 3 weeks. The staff I have had contact with Sarah and Rachel mostly, have been professional, friendly and extremely proactive. They have updated me with each viewing (I moved out of my property whilst it was on the market,) with name of party, so I knew exactly who was at my flat and when. I am already recommending Julie twist to friends and colleagues. I really ca...
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Comment on agent fees
Great value for money. Julie twist work hard for their fee.
Was this helpful? Yes
Sep 29,2016
Minithumbup
By:
Sep 29,2016
0 people found
this helpful
Friendly staff,useful first day check in service. Will recommend to others. Everything did very quick as well. Overall is good as well....
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Comment on agent fees
Agent fee is slight expensive, but acceptable
Was this helpful? Yes
Sep 28,2016
Minithumbup
By:
Sep 28,2016
2 people found
this helpful
Excellent service from start to finish. Very professional and very efficient . The most efficient agency I come across in UK. I lived all over the country and had plenty of experiance with various agencies. My apartment was sold very quickly....
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Comment on agent fees
Good
Was this helpful? Yes
By: Paul Sutemire
Sep 30, 2016
View all comments (1)
Hi Liz, Thanks for the wonderful compliment, I am glad you was happy with the service and I hope you have a lovely time on your cruise. Thanks again, Paul ...
Sep 22,2016
Minithumbup
By:
Sep 22,2016
0 people found
this helpful
This feedback is a result of a recent change of tenant. The ongoing updates of viewings booked is excellent allowing one to gauge the level of interest. Fillipo provided good feedback on offers received and advised accordingly. Helen responded as usual to any queries in her cheerful professional manner which I know, based on previous experience, will continue throughout the tenancy. There is however one negative in the process, namely the quality of cleaning between lets.This was poor requiring ...
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Comment on agent fees
N/A
Was this helpful? Yes
Sep 16,2016
Minithumbup
Andrew Scoffins
By:
Sep 16,2016
0 people found
this helpful
It's been over 20 years since I've been involved in a house purchase, and I forgot how stressful it was. However, Andrew was extremely helpful, and always cheerful, and acted as a link between the two sets of solicitors, to speed things up where necessary. He also did his best to get extra information I needed from the previous letting agents....
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Was this helpful? Yes
By: Andrew Scoffins
Sep 16, 2016
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Thank You for the kind words we always try to help where possible. I hope that you enjoy your new property ...
Sep 16,2016
Minithumbup
Yvonne Cook
Filippo Bennardo
By:
Sep 16,2016
0 people found
this helpful
Thanks for the great support and service. JT friendly team did their best before and after moving to my apartment. If you are new in Manchester and don't know where to start just phone them up or enter one of their branches in Manchester. I can assure you that they will find the right property for you. Thank you again....
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Was this helpful? Yes
By: Yvonne Cook
Sep 19, 2016
View all comments (1)
Thank you for your lovely comments, great to know we are providing you a great service ...
Sep 14,2016
Minithumbup
Margaret Proctor
By:
Sep 14,2016
0 people found
this helpful
It was a pleasure dealing with Margaret as she was super friendly, professional and totally helpful on the several occasions I needed her help. Margaret always got back to me when she said she would and if unable to resolve something herself then arranged for someone else to resolve the issue. Thank you for being reliable and going above and beyond - this was greatly appreciated. 5 Star service ! Sarah...
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Was this helpful? Yes
Sep 13,2016
Minithumbup
Paul Sutermire
Kelly Davenport
By:
Sep 13,2016
1 people found
this helpful
Paul & Kelly have been so helpful and professional. Thank you guys so much, it wasn't an easy one and would definitely recommend the company on the back of the service I received....
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Comment on agent fees
N/A
Was this helpful? Yes
By: Kelly Davenport
Sep 19, 2016
View all comments (1)
Thank you for your review, your comments are very much appreciated. Good luck with the new apartment and you know where we are for any assistance in the future. ...
Sep 12,2016
Minithumbup
Paul Sutermire
Paul Sutermire
By:
Sep 12,2016
0 people found
this helpful
Our solicitor proved to be dragging her heels in every aspect of the sale. This was very stressful. Paul constantly chased each query with the solicitor and reported back to myself....
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Comment on agent fees
as expected
Was this helpful? Yes
By: Paul
Sep 22, 2016
View all comments (1)
Thank you you for the review. I am glad we managed to get here in the end! :-) ...
Aug 24,2016
Minithumbup
Paul Sutermire
Sarah Leach
By:
Aug 24,2016
0 people found
this helpful
They staff at Julie Twist were a pleasure to deal with and I found them a lot more helpful than other agents I have used recently. I had a lot of help form Sarah and Paul and they were always ready to assist with the property issues I had. Would highly recommend using Julie Twist....
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Comment on agent fees
not relevant
Was this helpful? Yes
By: Paul
Sep 22, 2016
View all comments (1)
Thank you for the kind comments Aaron, it was a pleasure working with you. Thanks Paul ...
Aug 24,2016
Minithumbup
Olivia Hannan
By:
Aug 24,2016
0 people found
this helpful
Helpful staff especially around deposit return (which we were having some issues with the landlord from). I would recommend to others....
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Was this helpful? Yes
Aug 23,2016
Minithumbup
Darren Denton
By:
Aug 23,2016
0 people found
this helpful
Nice service attitude and good property. I would recommend this agent. This is my first time to rent a property through the agent....
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Comment on agent fees
Good
Was this helpful? Yes
Aug 19,2016
Minithumbup
Andrew Scoffins
By:
Aug 19,2016
0 people found
this helpful
Very Professional and friendly. Would recommend to anyone wanting to let a property. Andrew was very helpful and made the experience stress free and enjoyable....
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Comment on agent fees
Very reasonable
Was this helpful? Yes
By: Andrew Scoffins
Aug 19, 2016
View all comments (1)
Thanks for your kind words we always try to give our clients the best possible service and it is really very much appreciated when recognised as you have done. I hope you are very happy in the property ...
Aug 14,2016
Minithumbup
David Lockwood
By:
Aug 14,2016
1 people found
this helpful
David has done some fantastic work for us. He first came and fixed our broken toilet which now works perfectly (it no longer overflows). On the same visit we indicated that our shower was broken- it would not provide a consistent temperature. David said that he'd come out again and replace the shower for a new one which he did. The work has been completed on time, with no fuss, to a high professional standard. David also provides friendly customer service. I'd recommend David as a contractor ...
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Was this helpful? Yes
By: David Lockwood
Aug 15, 2016
View all comments (1)
Hello Karl, Thank you very much, It's great to get positive feedback, much appreciated David. ...
Aug 10,2016
Minithumbup
Leigh Johnson
By:
Aug 10,2016
1 people found
this helpful
Leigh has been really helpful with any problems that I have had and responding to me quickly and updating me on progress regularly. Thank you for all your help :)...
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Was this helpful? Yes
By: Leigh
Aug 10, 2016
View all comments (1)
Thank you so much for your kind comments Amy, you were so patience throughout your despot return. We always do our best to ensure that tenants deposits are returned as fast as possible and with minimal fuss!........ ...
Aug 10,2016
Minithumbup
Darren Denton
By:
Aug 10,2016
1 people found
this helpful
Darren was in my apartment to paint the lounge and put up my pictures. His customer service was outstanding and He was professional and courteous and respectful at all times. After completing the work he left the rooms clean and tidy. Thank you Julia March...
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By: Darren Denton
Aug 10, 2016
View all comments (1)
Hi Julia, thank you very much for you kind comments, very much appreciated, Darren :) ...
Aug 03,2016
Minithumbup
Yvonne Cook
By:
Aug 03,2016
1 people found
this helpful
Moving in was made easy, professional and friendly by Yvonne. She mentioned she had worked for JT for years and you could tell! . The process was explained clearly and she has always been in hand post moving in for the little things I had forgotten to ask! I really love the apartment and am already hoping to stay after the initial 6month tenancy . Thanks to Yvonne and team for making it possible. The welcome pack with all contacts and guidance is also really good but much less important than the...
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Comment on agent fees
Slightly higher than most
Was this helpful? Yes
By: Yvonne Cook
Aug 03, 2016
View all comments (1)
Thank you so much Michael for your lovely comments, i am so glad you are enjoying the property and hope you stay with us for a long time. It was a pleasure meeting you and welcome to your new home Kind Regards Yvonne ...
Aug 02,2016
Minithumbup
Olivia Hanna
Amy Moggeridge
By:
Aug 02,2016
3 people found
this helpful
It's been refreshing to deal with Olivia on moving out of our flat rental at the Quays. Over the last 6 years we have had to use some 4/5 letting agents and we can honestly say the experiences haven't been good. JJT however, represented by Olivia Hanna on moving out and Amy Moggeridge who dealt with us on securing the flat when we moved in some 18 months ago have given us the best experience to date. They are sensible, helpful ladies with a can do attitude, efficient, organised and willing to ...
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Comment on agent fees
Fees are fair and relevant.
Was this helpful? Yes
By: Olivia
Aug 02, 2016
View all comments (2)
Many thanks for your lovely review Debbie! Always happy to help where I can! ...
Jul 28,2016
Minithumbup
Olivia Hanna
By:
Jul 28,2016
2 people found
this helpful
Olivia has been brilliant through the whole process. Always keeping me updated and fully informed at every stage. Excellent and friendly service. Thank you for all your help....
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Comment on agent fees
Good
Was this helpful? Yes
By: Olivia
Aug 02, 2016
View all comments (1)
Many thanks Chris! You were always prompt to reply to any emails which made the process a lot more quicker and a pleasure to deal with! ...
Jul 28,2016
Minithumbup
Kelly Davenport
By:
Jul 28,2016
1 people found
this helpful
Kelly has been really helpful throughout the whole process. From selecting properties for me to view & then updating me on progress. I cannot fault her professionalism....
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Comment on agent fees
N/A
Was this helpful? Yes
By: kelly
Aug 02, 2016
View all comments (1)
Thank You Lesley for your comments, its a pleasure to help you find properties knowing what you like. I look forward to helping you search for the next one! ...
Jul 26,2016
Minithumbup
Paul Sutemire
By:
Jul 26,2016
1 people found
this helpful
Paul was excellent in handling the purchase of our flat. He was an extremely effective mediator when, on several occasions, we and the vendors had different perspectives. He was always very reliable calm and efficient. He was just really good to deal with....
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Comment on agent fees
N/A
Was this helpful? Yes
Jul 25,2016
Minithumbup
Paul Sutemire
Ani Kraja
By:
Jul 25,2016
1 people found
this helpful
We have recently sold our apartment through Julie Twist. The experience of using them has been positive with their location enabling ease of undertaking viewings. Ani undertook this with a high degree of professionalism. The selling process continued through Paul who was efficient in his liaising between ourselves and the prospective buyers....
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Comment on agent fees
A percentage fee was discussed early on in the process. The fee was reasonable and was competitive.
Was this helpful? Yes
By: Paul & Ani
Jul 25, 2016
View all comments (1)
Hi Dominic, Thank you for the positive feedback it is much appreciated and it was great working with you. All the best in the future! Kind Regards Paul & Ani ...
Jul 23,2016
Minithumbup
Jack Stabler
By:
Jul 23,2016
1 people found
this helpful
I have been looking at a number of properties through a number of different agents for around a year now and I have finally purchased the house of my dreams through another agents. I would like to say however, I did look at a number of properties through Julie Twist and dealt directly with Jack Stabler. Throughout the process his professionalism, enthusiasm and attentiveness were outstanding from start to finish. His knowledge was also second to none and he could not do enough for myself in help...
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Was this helpful? Yes
Jul 23,2016
Minithumbup
Margaret Proctor
By:
Jul 23,2016
1 people found
this helpful
Superb, professional service from the whole team, from initial inquiry to organising recent repairs in our flat. Margaret stands out in particular, along with the various contractors that have repaired various items in the flat, as friendly and efficient. Best experience we've had with a letting agency so far!...
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Comment on agent fees
Not overly excessive.
Was this helpful? Yes
By: Margaret
Aug 02, 2016
View all comments (2)
Thank you Luke for your kind comments and positive feedback, very much appreciated, thanks again :) ...
Jul 23,2016
Minithumbup
Darren Denton
By:
Jul 23,2016
1 people found
this helpful
Excellent, fast and friendly service recieved by Julie Twist properties, particularly Darren. I returned home from my holiday at midnight to find I couldn't get into my lounge as the door handle was broken and the door was locked shut! I was able to speak to Julie Twist properties' on their 24 hour number and Darren rang me straight back. He attended this morning to fix my door.. I'm now enjoying a much needed brew! Highly recommend!...
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Was this helpful? Yes
Jul 19,2016
Minithumbup
Rebecca Dick
Paul Sutemire
By:
Jul 19,2016
1 people found
this helpful
Both Rebecca and Paul were excellent! I would highly recommend Julie Twist based on the service that Rebecca and Paul gave; they were attentive, honest and always really helpful (and that's whats needed when going through such a big life change)....
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Comment on agent fees
They were fine
Was this helpful? Yes
By: Paul & Rebecca
Jul 25, 2016
View all comments (1)
Hi Ant & Robin, Thank you for the lovely comments, We both hope your move went smoothly! Kind Regards Paul & Rebecca ...
Jul 19,2016
Minithumbup
Filippo Bennardo
Helen Bowers
By:
Jul 19,2016
1 people found
this helpful
I fully recommend Julie Twist properties. I purchased my property through Julie Twist in 2010 and have returned since for assistance. They have always been professional, friendly and very supportive througout. Most recently, Filippo and Helen have looked after my account and advised me -- both have been super. I've found all members of staff to be helpful and professional. I feel confident in their ability as a company/branch and will continue to return to them with regard to property matters....
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Comment on agent fees
I think the agency fee's are standard. Of course there are cheaper options online but, I think you pay for a service -- and you receive a very good service -- which I prefer.
Was this helpful? Yes
Jul 19,2016
Minithumbup
By:
Jul 19,2016
1 people found
this helpful
I think this is a good agency and the sevice is good ,I feel its that good I would like to introduce the agency to my friend...
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Was this helpful? Yes
By: Stacie
Aug 09, 2016
View all comments (1)
Thank you for your nice comment and that you would recommend Julie Twist to your friend. ...
Jul 13,2016
Minithumbup
Leigh Johnson
By:
Jul 13,2016
1 people found
this helpful
I had a few issues with my deposit and leigh was extremely helpful with resolving the issue. He replied very quickly to my emails and always listened and resolved our issues. I would always reccommend him. brilliant....
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By: leigh
Aug 10, 2016
View all comments (1)
Thank you so much for your kind comments Laura, we always do our best to ensure that tenants deposits are returned as fast as possible and with minimal fuss!........ ...
Jul 12,2016
Minithumbup
Olivia Hanna
By:
Jul 12,2016
1 people found
this helpful
Olivia is a great agent and a huge plus for Julie Twist Rental Agency from Salford Quay, Manchester. She helped me in order to smooth the process of releasing the Rental Property. She has the calm and patience to explain the correct business flow , has a customer approach, being able to treat fair both sides [Landlady and Tenant]. Also she is quick and fast responsive, trying to speed the process in order to have a win-win situation for both parties. She is punctual, and she doesn't waist custom...
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Comment on agent fees
No Comment.
Was this helpful? Yes
By: Olivia
Aug 02, 2016
View all comments (1)
Thank you so much for this lovely review! You were a pleasure to deal with on the check out! I hope you enjoy your new house! ...
Jul 12,2016
Minithumbup
Paul Sutermire
Sarah Leach
By:
Jul 12,2016
0 people found
this helpful
Sarah Leach dealt with my initial enquiry and then Paul Sutermire dealt with the actual sale. Like most people, I'm not naturally a fan of estate agents, however, my sale was dealt with efficiently and professionally by both Sarah and Paul and by their colleague Franc who showed me the property on a number of occasions....
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Comment on agent fees
As the buyer I wasn't charged fees by the estate agent
Was this helpful? Yes
By: Sarah Leach
Jul 12, 2016
View all comments (1)
Thank you for your kind comments. We hope you enjoy your new apartment. ...
Jul 11,2016
Minithumbdown
By:
Jul 11,2016
0 people found
this helpful
Professional & efficient agency but extremely expensive. We have just completed on a rental property, no issues at all but we are just shy of £500 lighter in fees. Great service if you can afford it....
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What agent could do to change your mind?
Ridiculousy high, more than double that of other agents.
Attached Files
Comment on agent fees
Ridiculousy high, more than double that of other agents.
Was this helpful? Yes
Jul 08,2016
Minithumbup
Leigh Johnson
By:
Jul 08,2016
0 people found
this helpful
Leigh is very professional and made the check-out process easy. She turned up on time for the check-out appointment and explained the process clearly which avoided any misunderstandings or worries on my part. She followed up by emailing me as she had advised that she would. She was also quick to answer my subsequent emails ....
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Comment on agent fees
fees were as advised
Was this helpful? Yes
By: Leigh Johnson
Jul 08, 2016
View all comments (1)
Thank you so much for your kind comments Sharon, we always do our best to ensure that tenants deposits are returned as fast as possible and with minimal fuss!.... ...
Jul 07,2016
Minithumbup
Andrew Scoffins
Amy Moggeridge
By:
Jul 07,2016
0 people found
this helpful
This was my first time moving into an apartment and with the help of Andrew, Amy and Olivia at Julie Twist (Salford Quays) this experience was a good one. The team were incredibly friendly and were more than happy to answer any queries I had about the property. I would recommend their services and would 100% use again!...
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Comment on agent fees
good
Was this helpful? Yes
Jul 05,2016
Minithumbup
By:
Jul 05,2016
0 people found
this helpful
I've been pleased with the service from Julie Twist over the years. I forget how long I've been a client, but it must be over 10 years now. You're proactive, particularly in terms of ensuring rentals reflect current market rate, and strike the right balance between contacting me for approval on larger matters that need attending to, and advising that you've already dealt with the smaller matters. The different departments seem to co-ordinate well with each other, keeping my involvement to a mini...
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Was this helpful? Yes
Jul 05,2016
Minithumbup
Darren Denton
By:
Jul 05,2016
0 people found
this helpful
We had some mould problems, Darren came round, cleaned it up, repainted the walls good as new. All good, thanks....
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Comment on agent fees
N/a
Was this helpful? Yes
Jul 05,2016
Minithumbup
Paul Sutermire
By:
Jul 05,2016
0 people found
this helpful
Paul and the team at Julie Twist have now sold several properties on our behalf and have always been very professional and kept us fully informed through the whole sales process...
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Comment on agent fees
Fees are in line with other agents
Was this helpful? Yes
Jul 02,2016
Minithumbup
David Lockwood
By:
Jul 02,2016
0 people found
this helpful
Good attitude and effective of repairing stuff, leaving friendly comment about living in the property and being really nice to us....
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Comment on agent fees
Good
Was this helpful? Yes
Jun 28,2016
Minithumbup
Kelly Davenport
Helen Bowers
By:
Jun 28,2016
1 people found
this helpful
Julie Twist Properties has been one of my partners for the past 14 years. Like most relationships there have been up's and downs. JTP is not just an estate agent they are a team that also acts as your partner. Over the years JTP have given me a single point of contact to work with for my rentals property (Helen) and also a single point of contact for sales (Kelly), both have demonstrated competence in their field. I know that I can be a demanding client and the JTP team have risen to the ...
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Was this helpful? Yes
By: Kelly Davenport
Jun 30, 2016
View all comments (2)
Thank you for your comments, we aim to give the best possible service. I look forward to continuing to work with you on your property portfolio. ...
Jun 28,2016
Minithumbup
Helen Bowers
By:
Jun 28,2016
0 people found
this helpful
Julie Twist have always provided a good service and I have no problems continuing to use them. Helen Bowers has been very helpful and always responds to messages very quickly. I would recommend her to prospective clients....
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Comment on agent fees
They charge the market rate.
Was this helpful? Yes
By: Helen Bowers
Jun 30, 2016
View all comments (1)
Thank you Sue, it is a pleasure working with you and assisting you with your property portfolio :) ...
Jun 27,2016
Minithumbup
Kelly Davenport
By:
Jun 27,2016
0 people found
this helpful
I was so impressed with Julie Twist Properties and ALL the team there. House hunting for an appartment in Manchester and dealt with loads of agents and found Julie Twist the best by miles. Lots of contact with them and every one of the team we spoke to was helpful and also really knowledgeable about whichever property it was we were speaking about. Even though the Manchester market has been crazy with lots of properties coming on and selling quickly each of the team knew in detail each property ...
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Was this helpful? Yes
By: Kelly Davenport
Jun 30, 2016
View all comments (1)
Thank you for your comments. We aim to give the best possible service and I am happy that we have been able to advise you during your property search. ...
Jun 17,2016
Minithumbup
Yvonne Cook
By:
Jun 17,2016
0 people found
this helpful
Move-in was fast and hassle free. Agent guided us through every process and provided advice as needed. They are also quick to respond to emails and phone calls....
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Comment on agent fees
good
Was this helpful? Yes
Jun 13,2016
Minithumbdown
Helen Bowers
Martin Adams
By:
Jun 13,2016
0 people found
this helpful
i agreed to let a property via Julie Twist but had some T&C's as the apartment was shabby but the location was just what i needed. My request was it needed a re paint and the carpets needed changing as they had been eaten by moths. I had to wait a month for this work to be done which was fine and was agreed. On the move in date Helen agreed i arrived to meet Helen but she was off so Jack stepped in (he couldn't of been more helpful and is a great employee so i don't want this negative revie...
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Comment on agent fees
wasn't over priced in the first place ‚£270 was a fare price but it should have been refunded.
Was this helpful? Yes
By: Martin Adams
Jun 14, 2016
View all comments (1)
Hi Nathan, Firstly thank you for your kind comments about Jack he is a valued member of the team and has been with us for some time. We also appreciate all feedback be it positive or negative. In this instance we were in the hands of the landlord client who had promised us that the works to the property had been completed ready for you to move in. We also took immediate action on the same day to ensure the works would be completed to the property and that you were able to move in prior to you ha ...
Jun 07,2016
Minithumbdown
Leigh Johnson
By:
Jun 07,2016
0 people found
this helpful
Leigh was an agent supporting for moving away, and he replied quickly, checked every requirement, and everything was so fine. I was satisfied by his serves. Thank you, Leigh, and hope that you would help me next time, too....
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Was this helpful? Yes
Jun 07,2016
Minithumbup
Andrew Scoffins
Amy Moggeridge
By:
Jun 07,2016
0 people found
this helpful
During these past three years, they have been helping me in many ways, for searching properties, moving-in, and out, regular inspection management. They are eager to support customers, they have been doing so fantastic. If I need to use property manager, I will definitely ask them for that....
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Was this helpful? Yes
Jun 06,2016
Minithumbup
By:
Jun 06,2016
0 people found
this helpful
I would Just like to leave a review for Andrew. During the whole process of finding me a property Andrew was extremely helpful, keeping me informed of progress and ensuring my move went smoothly....
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Was this helpful? Yes
Jun 02,2016
Minithumbup
Margaret Proctor
By:
Jun 02,2016
0 people found
this helpful
Top communication from Margret in resolving our ongoing maintenance issue. She kept us full informed with the work being carried out by the contractors....
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Was this helpful? Yes
May 28,2016
Minithumbup
By:
May 28,2016
0 people found
this helpful
Excellent service and sound advice - from property search though to purchase. Sarah regularly followed up and chased the various parties to make everything go smoothly. We are very happy with our purchase and would highly recommend Julie Twist to anyone buying or selling....
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Comment on agent fees
No fees as we were buyer
Was this helpful? Yes
By: Sarah Leach
Jun 02, 2016
View all comments (1)
Thank you Nick, I'm glad I could be of help. We look forward to working with you in the future. ...
May 26,2016
Minithumbup
Olivia
Yvonne Shaw
By:
May 26,2016
0 people found
this helpful
Olivia and Yvonne were fantastic when renting out my flat, organising the deposit and dealing with tenants. Professional and efficient. I have also had great support from the sales team....
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Comment on agent fees
Fees are appropriate to the level of service received.
Was this helpful? Yes
By: Olivia
Aug 02, 2016
View all comments (1)
Thank you so much for your kind review! ...
May 26,2016
Minithumbup
Leigh Johnson
By:
May 26,2016
0 people found
this helpful
We needed to replace a sofa. Leigh was on top of this from the very beginning: acknowledging what we had reported, liaising with the landlord about getting a new sofa, and even helping us get rid of the old one. Thanks again! Having said that, this is the first time in over two years renting a JT property that things have gone so smoothly, and the first time we've been invited to review; coincidence?...
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Was this helpful? Yes
May 05,2016
Minithumbup
Jack Stabler
Margaret Proctor
By:
May 05,2016
0 people found
this helpful
Came into the agents to have some repairs checked. Margaret really made it her mission to get me sorted. Pointed me in the right direction to getting help and was really friendly and considerate. She's such a lovely person I'm sure she could help with any problems I had!...
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Comment on agent fees
Reasonable
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By: Margaret
May 05, 2016
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Thank you so much for your review I am always glad to be of assistance! :) ...
May 03,2016
Minithumbup
Paul Sutemire
Rebecca Dick
By:
May 03,2016
1 people found
this helpful
Rebecca was knowledgeable and very helpful in making suggestions with regards to how best to present my property to the market and at what price. I thought her write up of the details were very good, exactly how I would have written them. The property did not take long to sell. The sale process was fraught with delays. Paul, the sales co-ordinator was very responsive to my e mails and provided me with updates as, and when he knew what was happening. He kept his head when 'all around were losing...
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Comment on agent fees
Worth the fee. They matched the fee % from another agent who I had previously gone with.
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By: Paul & Rebecca
May 04, 2016
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Hi Sarah, Thanks for the lovely comments, we were both more than happy to help and hopefully now the stress is over! :-) Kind Regards Paul & Rebecca ...
Apr 29,2016
Minithumbup
Andrew Scoffins
By:
Apr 29,2016
0 people found
this helpful
We didn't have much time to choose and needed a specific place and price. The agent who looked after us was Andrew and he got an immediate idea of what we were after and helped us find somewhere that was ideal and in excellent time. Very happy with our rental property....
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Comment on agent fees
Totally fair and decent.
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Apr 29,2016
Minithumbup
Andrew Scoffins
By:
Apr 29,2016
0 people found
this helpful
Andrew and his team were really helpful finding our flat. Knew exactly what we wanted and showed us a few options, which fitted the requirements. The process was then, quick, simple and very smooth....
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Apr 25,2016
Minithumbup
Margaret Proctor
By:
Apr 25,2016
0 people found
this helpful
I am pleased to recommend Margaret at Julie Twist. I've had a range of run of the mill issues with my flat and all have been dealt with quickly and efficiently by Margaret. In particular Margaret has always kept me in the loop and always been accommodating and personable. Dealing with Margaret has filled me with confidence and reassured me that things will dealt with gusto and aplomb in the future....
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Comment on agent fees
Good
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By: Margaret
May 05, 2016
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Hi Richard thank you for your kind comments I am so glad to be of assistance and reassurance! ...
Apr 18,2016
Minithumbup
Andrew Scoffins
By:
Apr 18,2016
0 people found
this helpful
Once again the team at JJT residential have extremely efficient and professional. Andrew kept me informed at all times regarding potential suitable tenants and his advice was invaluable and very much appreciated....
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Comment on agent fees
The service reflects the fee having been with JJT for over 20 years says everything.n
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By: Paul Bates
Apr 18, 2016
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From the first meeting with Huzaifah to completion of the sale, the JJT team have acted efficiently and professionally in dealing with our sale. We were always kept informed of viewings and offers and they have been enormously helpful as we live abroad so needed an agent on the doorstep and JJT being in the heart of Media City fitted the bill perfectly. ...
Apr 12,2016
Minithumbup
Paul Sutemire
By:
Apr 12,2016
0 people found
this helpful
Paul was enormously helpful during the long delays until completion. He kept me well informed of progress and was more than happy to prompt the solicitors on both sides when necessary. He also responded to all of my enquiries within hours, if not minutes. He was, in other words, absolutely terrific....
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By: Paul
May 04, 2016
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Thanks for the lovely comments Alexandra. Much appreciated and it was lovely working with you. Kind Regards Paul ...
Apr 11,2016
Minithumbup
Andrew Scoffins
By:
Apr 11,2016
0 people found
this helpful
Friendly staff, very helpful throughout the whole process until you have your keys, quick response when you need them. Actually this is what I need from an agent. It is highly recommended and I will be happy to deal with them again....
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Comment on agent fees
Average
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Apr 06,2016
Minithumbup
Rebecca Dick
Paul Sutemire
By:
Apr 06,2016
0 people found
this helpful
Used Julie Twist to Sell my apartment in Manchester, they did a great Job. Rebecca found a cash buyer for me very quickly at a good price, making it clear to them from the start that the apartment fell into HS2 rail area, and had knowledge that it would be difficult to get a mortgage on it (something other agents didn't know). At the point Paul Sutemire took over, without whom I think the sale would have fell through. The buyer and their solicitor were very slow, and were not going to make the ...
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By: Paul & Rebecca
May 04, 2016
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Thanks Jason. The positive feedback is much appreciated :-) ...
Apr 05,2016
Minithumbup
Rebecca Dick
Paul Sutemire
By:
Apr 05,2016
0 people found
this helpful
Rebecca and Paul were both incredibly helpful throughout my purchase. Knowing that I was a first time buyer, Rebecca was more than happy to explain everything in detail over the phone and answer all of my questions. In Rebecca's absence, Paul stepped in and made sure that this didn't hold things up at all. They worked really well together. I would definitely recommend Julie Twist properties and will be continuing to use them in the future....
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Comment on agent fees
No agents fees were charged as I was purchasing a property.
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Apr 04,2016
Minithumbup
By:
Apr 04,2016
0 people found
this helpful
Leigh was very helpful in handling my deposit. There were a few minor issues which I raised and she very quickly and efficiently resolved them for me so I was very happy with the service....
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By: Leigh Johnson
Apr 05, 2016
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Thank you so much for your kind comments Richard, we always do our best to ensure that tenants deposits are returned as fast as possible and with minimal fuss! ...
Mar 31,2016
Minithumbup
Huzaifah Bhamjee
Andrew Scoffins
By:
Mar 31,2016
1 people found
this helpful
I have enjoyed a good and positive relationship with JJT, Salford Quays for 8 years. For the majority of the time Andrew Scoffins has handled the letting of my flat. I have always found Andrew to be responsive, unfailingly helpful, very knowledgeable about the market, its pricing and, importantly, for a landlord has been proactive in sourcing reliable tenants with minimal void periods. I would have no hesitation in committing the rental of my property to Andrew and JJT at the Quays. Having jus...
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Comment on agent fees
The Agent's landlord letting fees (particularly sourcing and renewal) are at the upper end of what I pay with other properties around the country. I have found JJT to have some flexibility. Importantly the service provided has been excellent with minimal voids and so the fees are acceptable. Sales fees have room for some negotiation and the maxim 'you get what you pay for' is true of JJT. It can be false economy to seek the lowest price in my experience.
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Mar 31,2016
Minithumbup
Paul Sutemire
By:
Mar 31,2016
0 people found
this helpful
Paul was acting for the vendor where we were the purchaser. He was brilliant even though he was not acting for us. He proactively checked on progress, he was really responsive and personable too. When we looked to have hit a timing hitch, he got right on the case and helped resolve it with his client. Highly recommended....
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Comment on agent fees
Not applicable as we were the purchaser.
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Mar 31,2016
Minithumbup
Paul Sutemire
Rebecca Dick
By:
Mar 31,2016
0 people found
this helpful
The overall experience is very positive....the initial visit and subsequent marketing brouchure were done very quickly and professionally. The contacts at Julie Twist kept all parties fully engaged and commuincated with at all times, which in turn kept the selling process on track and to deadline....
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Comment on agent fees
I felt these were quite high compared to agents outside the city centre...I sold a house during the same time period only 5 miles outside the city centre and the fees were 1% less than Julie Twist
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Mar 31,2016
Minithumbup
Andrew Scoffins
Amy Moggeridge
By:
Mar 31,2016
1 people found
this helpful
Myself and my partner have been very impressed with JJT Residential and would highly recommend them. They upheld a very professional and helpful manner when dealing with us. In particular, a special thanks to Andrew who was always on the other end of the phone if we needed to query something. He was very helpful and informative....
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Mar 30,2016
Minithumbup
Yvonne Cook
Margaret Proctor
By:
Mar 30,2016
0 people found
this helpful
We're very happy with the service we've got along the moving, all the staff was very friendly and helpful. Especially with the maintenance service and management, it's great!...
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Comment on agent fees
For us was a bit expensive, but we finish happy with the service
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By: Yvonne Cook and Margaret Proctor
Apr 05, 2016
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Thank you for your comments below it is always nice to have positive feedback from our clients :) ...
Mar 26,2016
Minithumbup
By:
Mar 26,2016
0 people found
this helpful
Leaving some positive feedback about David and the maintaince department in general. We've had a few issues in the flat and although some of them took a little while to sort out (nothing too bad, and probably for valid reasons) they did all get done and Margaret was always helpful. Recently had some issues with the water hater and David came out within a few hours to reset the system and arrange for a replacement element to be fitted within a few days (probably would have been faster but it's Ea...
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By: Martin Adams
Apr 05, 2016
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It is really good to hear such positive comments relating to our in house maintenance team as they work so hard every day and during out of hours on call outs and are the unsung heroes within or rentals and property management team! ...
Mar 23,2016
Minithumbup
Huzaifah Bhamjee
Andrew Scoffins
By:
Mar 23,2016
1 people found
this helpful
H was one of the first agents I spoke to when buying in Salford Quays and certainly the most efficient. Despite a few hiccups, H managed the purchase from start to finish and would definitely recommend JJT (also Mr Helpful aka Andrew) to anyone looking to buy or rent in the area....
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Mar 18,2016
Minithumbup
Olivia
By:
Mar 18,2016
1 people found
this helpful
Olivia was extremely helpful with the deposit return process. There were a couple of issues/minor disputes which she handled promptly and professionally and was polite and courteous throughout. Many thanks....
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By: Olivia
Apr 06, 2016
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Hi Andy, thanks for your lovely comments! As any deposits agent, I try my best to get your deposit returned quickly without disputes! All the best in your new tenancy! ...
Mar 18,2016
Minithumbup
Andrew Scoffins
Amy Moggeridge
By:
Mar 18,2016
1 people found
this helpful
Great service from Andrew, Amy and H- as always! You guys have continually looked after me very well and always give helpful advice with a friendly approach. Great work!...
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Mar 11,2016
Minithumbup
Olivia
By:
Mar 11,2016
1 people found
this helpful
Olivia was fantastic, made our moving out process so much easier. Very friendly but still professional! A great asset to Julie Twist Properties....
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Comment on agent fees
Good
Was this helpful? Yes
By: Olivia
Apr 06, 2016
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Hi Jamie! Wow, thank you for your comments! It's wonderful to be complimented in that way and I take pride in making sure the tenants have an easy as can be move out! Hope you enjoy your new home!! ...
Mar 07,2016
Minithumbup
Margaret Proctor
By:
Mar 07,2016
1 people found
this helpful
I have been renting out my property in Salford Quays through JJT for more than 5 years. Unfortunately, recently due to the age of the property there has been quite a number of maintenace issues. These issues were dealt with swiftly and promptly by JJT Maintenance Coordinator. (Margeret). She has been very responsive and helpful to my queries. It is very important for a landlord to know all issues are being dealt with in a timely manner to ensure the tenant is happy. I would like to thank Ma...
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By: Margaret Proctor
Apr 05, 2016
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Thank you for the kind comments Bee, I hope you continue to feel this way for the foreseeable future and beyond ...
Mar 07,2016
Minithumbup
Jack Stabler
Helen Bowers
By:
Mar 07,2016
0 people found
this helpful
Great service. And kind treatment. Reasonable prices. Absolutely respectful stuff. Although ,I really recommend it for the people by the way....
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Comment on agent fees
Good
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By: Helen Bowers
Mar 07, 2016
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Thank you! Your comments are very kind and it is nice to know we are appreciated :) Glad to hear you are settling into your new apartment, take care. ...
Mar 04,2016
Minithumbup
Olivia
Yvonne Cook
By:
Mar 04,2016
1 people found
this helpful
We have had a great deal of experience with letting agencies over the past 10 years of renting and Julie Twist have been absolutely excellent letting agents throughout our tenancy. They have been prompt with communications, quick to fix maintenance issues and efficient with inspections. I would have no hesitation at all in recommending their services to prospective tenants and landlords alike - they have been a pleasure from start to finish....
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Comment on agent fees
Fees were relatively high when we signed the contract (but probably no more than any other letting agency in Manchester that I have dealt with). We went onto a rolling contract after our first year contract had ended and were charged no fees at all for this.
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By: Olivia
Apr 06, 2016
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Hi, Michael! Thank you so much for your positive comments! ...
Feb 22,2016
Minithumbup
Sarah Leach
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