Julie Twist Properties was Manchester's first Letting and Estate Agent, opening its doors in 1994.
Julie Twist Properties

Website not available

Properties for Sale
Properties to Rent

“Sale - Lock Building...”

Nov 04,2018
Minithumbup
By: 'Ginette'
Nov 04,2018
0 people found
this helpful
Paul and Sarah were extremely helpful, responsive and transparent during a difficult process. They responded to queries in a timely manner and always seemed happy to help. I would highly recommend Julie Twist....
read full review
Comment on agent fees
More expensive than some others but a worthy service
Was this helpful? Yes

“Great Service...”

Nov 01,2018
Minithumbup
By: 'Harriet'
Nov 01,2018
0 people found
this helpful
Both Sian and Helen were fantastic and assisted me with everything I needed. They were quick on responding to my emails and answered every question I had for them. Would highly recommend them....
read full review
Comment on agent fees
Average
Was this helpful? Yes

“Very attentive and supportive...”

Nov 01,2018
Minithumbup
By: 'Bishop'
Nov 01,2018
0 people found
this helpful
The team and particulary Paul were very supportive in enabling the process from start to finish. The communication was very good, responded quickly and were good middlemen for information and to ease hold ups. A very proffesional approach and we were very pleased with the ...
read full review
Comment on agent fees
Reasonable
Was this helpful? Yes
By: Paul
Nov 02, 2018
View all comments (1)
Hi Gill & Peter Thank you so much for the review. It is much appreciated Kind Regards Paul ...

“Outstanding customer service...”

Nov 01,2018
Minithumbup
By: 'Lauren&Sam'
Nov 01,2018
0 people found
this helpful
Paul was an exceptional help throughout the purchase of our property. He went over and above to ensure everything was running as smoothly as possible and was always there to answer any questions we had. An attentive communicator, he worked tirelessly to ensure both sides ...
read full review
Was this helpful? Yes
By: Paul
Nov 02, 2018
View all comments (1)
Hi Lauren & Sam, Thanks again for the kind review, it is much appreciated Kind Regards Paul ...

“Seamless sale...”

Nov 01,2018
Minithumbup
By: 'DJMManchester'
Nov 01,2018
0 people found
this helpful
My property was marketed well, the agent secured lots of viewings and locked down a good offer pretty quickly. I had a couple of delays between offer and completion but the agent managed these with the buyer really well for me to ensure the sale ...
read full review
Was this helpful? Yes

“Everything ran smoothly!...”

Oct 31,2018
Minithumbup
By: 'Happy Customer'
Oct 31,2018
0 people found
this helpful
I was purchasing a property through Julie Twist and at every juncture they assisted with my queries. Due to various delays on the case, Paul Sutermire kept me updated so that I would not have to worry or wonder as to the next stage of ...
read full review
Comment on agent fees
n/a
Was this helpful? Yes
By: Paul
Nov 02, 2018
View all comments (1)
Thank you again for the kind review. It is much appreciated ...

“Bed replacement...”

Oct 25,2018
Minithumbup
By: 'Christie'
Oct 25,2018
0 people found
this helpful
The bed which came furnished in my apartment broke and within a business day of me reaching out to Margaret she had assessed the damage and had a replacement ordered! Really pleased with the level of communication....
read full review
Was this helpful? Yes
By: Margaret Proctor
Nov 01, 2018
View all comments (1)
Hello Christie, You are more than welcome, always happy to help, Many thanks Margaret ...

“Paul was very helpful - overall great service...”

Oct 16,2018
Minithumbup
By: 'Ellesmere Street'
Oct 16,2018
0 people found
this helpful
Overall my process didn't go overly smoothly, this however wasn't the fault of Paul or Julie Twist. Paul helped chase and deal with what can only be described as a very difficult solicitor. I can happily say that Julie Twist and Paul did ...
read full review
Was this helpful? Yes
By: Paul
Nov 02, 2018
View all comments (1)
Thank you again for taking the time to write a review. It is much appreciated ...

“MAnagement & Sale of Property...”

Oct 08,2018
Minithumbup
By: 'Hilary'
Oct 08,2018
0 people found
this helpful
Julie Twist managed a property for me for many years when it was rented out on more than 2 occasions with long leases. In the last six months Julie Twist assisted me with the sale of the property. I have been extremely impressed with all the ...
read full review
Comment on agent fees
The fees are well worth the service provided.
Was this helpful? Yes
By: Paul
Nov 02, 2018
View all comments (1)
Thanks so much again for the review Hilary :-) ...

“Really Helpful...”

Oct 04,2018
Minithumbup
By: 'Alias'
Oct 04,2018
0 people found
this helpful
The team has been very helpful in helping me renting an apartment and assisting me along the way. There are very professional and I would recommend their services. They are all very nice and easy to get in touch with. However, I would say that ...
read full review
Comment on agent fees
The Agent's fees are a bit too high comparing to some agencies in Manchester
Was this helpful? Yes

“Very helpful service- smooth transition...”

Sep 19,2018
Minithumbup
By: 'Toby'
Sep 19,2018
0 people found
this helpful
Overall very good service, everyone who was involved in the process (selected above) was very helpful and ensured that the move in was smooth and without delay. Provided all details asked for and replied to emails quickly. Only tedious part was using the third party ...
read full review
Comment on agent fees
Seemed reasonable, similar to others around.
Was this helpful? Yes

“excellent service...”

Sep 18,2018
Minithumbup
By: 'Ian'
Sep 18,2018
0 people found
this helpful
Julie Twist Properties have looked after me for over 10 yrs both as letting agents and recently with the sale of my flat. I have always experienced excellent service. In particular I have had no rental voids and sold the flat within a few days of ...
read full review
Was this helpful? Yes

“Great Service...”

Sep 18,2018
Minithumbup
By: 'Alex'
Sep 18,2018
0 people found
this helpful
Although the fee is not cheap but you get what you pay for. With close follow up, tenant is being found quickly with Kelly and realostic solutions are being proposed to close the deal smoothly. Then the case is passed to Helen who help me ...
read full review
Comment on agent fees
Not cheap but service proves the pricing.
Was this helpful? Yes

“Wonderful service for property purchase...”

Sep 14,2018
Minithumbup
By: 'Terence Chan'
Sep 14,2018
0 people found
this helpful
This is my first time buying a property in the UK. Sarah and Paul always provide prompt responses and useful information to my questions, and they have maintained a wonderful service throughout the process. Further, the high-quality video of the apartments that they provide to ...
read full review
Was this helpful? Yes
By: Paul & Sarah
Nov 02, 2018
View all comments (1)
Thanks again for the review Terence, we really appreciate it. ...

“Professional & Efficient...”

Sep 13,2018
Minithumbup
By: 'PL'
Sep 13,2018
0 people found
this helpful
I used Julie Twist to sell my city-centre flat, and was very impressed with the service, from start to finish: the valuation was realistic; advertising material excellent, and viewings (and offers) handled very efficiently and carefully. Once I had an offer (which happened very quickly!), ...
read full review
Comment on agent fees
Commission was towards the upper end of the range offered by Manchester agents, but worth it for the service offered.
Was this helpful? Yes

“Tenant Source...”

Sep 11,2018
Minithumbup
By: 'Andy Parton'
Sep 11,2018
0 people found
this helpful
I used the Salford Quays office to find a tenant for a flat I have recently acquired in the area. I have a large portfolio so know what I am looking for in an agent I dealt mainly with Kelly or Yvonne and was perfectly ...
read full review
Comment on agent fees
average
Was this helpful? Yes
By: Yvonne Cook
Sep 12, 2018
View all comments (1)
It was lovely to help find new tenants for you. Hopefully we will be able to help with more in the future. ...

“Supportive...”

Sep 11,2018
Minithumbup
By: 'Jonny'
Sep 11,2018
0 people found
this helpful
Both paul and Sarah helped me out greatly especially when trying to get me into the property and cooperating with the solicitors and were supportive in tying to speed up the process...
read full review
Was this helpful? Yes
By: Paul & Sarah
Nov 02, 2018
View all comments (1)
Hi Jonny, Thanks again for the lovely review. Much appreciated :-) ...

“Great Service...”

Sep 07,2018
Minithumbup
By: 'Jose Villar'
Sep 07,2018
0 people found
this helpful
Excellent service on Helen's behalf answering quickly to any of my issues and concerns giving an adequate solution to each and every one of them. Filippo also delivered a great service and was very patient from the moment I walked through the door....
read full review
Was this helpful? Yes

“Really helpful...”

Aug 31,2018
Minithumbup
By: 'Dani F'
Aug 31,2018
0 people found
this helpful
Paul dealt with my property sale and in my experience he was really helpful whenever there were any issuest. He is approachable and responsive which really helps when you're stressed out about a property sale! I found that he was a great mediator between ...
read full review
Comment on agent fees
It’s not cheap but I feel that is reflected in the service, which is far better than other estate agents I’ve dealt with
Was this helpful? Yes

“Fantastic...”

Aug 28,2018
Minithumbup
By: 'CMC'
Aug 28,2018
0 people found
this helpful
Julie Twist Estate Agent is fantastic. The staff are really helpful and nothing was too much trouble. I have never rented a property before but Sian and Franc helped me find a superb apartment in the city centre that met all my requirements and price ...
read full review
Comment on agent fees
Reasonable and competitive. I was happy with the fees I paid.
Was this helpful? Yes
By: Yvonne Cook
Aug 29, 2018
View all comments (1)
Thank you for the lovely comments, I am glad we made your move to your new home stress free and easy. enjoy the apartment ...

“Excellent...”

Aug 23,2018
Minithumbup
By: 'Geraldinr Hills'
Aug 23,2018
0 people found
this helpful
I have cancer and sometimes when I would ring Paul Sutemire I would be upset but he really did his best for me and my family. I would use JT again because of Paul. When Paul said he would find something out I need to ...
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Paul
Nov 02, 2018
View all comments (1)
Hi Geraldine, I just wanted to thank yuo again for such a lovely review. It was a pleasure working with you Kind Regards Paul ...

“Agent...”

Aug 17,2018
Minithumbup
By: 'Angela'
Aug 17,2018
0 people found
this helpful
Excellent service l was very impressed with Ms Bowers patience and understanding and the speed in which my inquiries were addressed. Being an offshore client this was crucial. l would highly recommend this agency and this agent !...
read full review
Comment on agent fees
Acceptable
Was this helpful? Yes
By: Helen Bowers
Aug 17, 2018
View all comments (1)
Thank you for the lovely review Angela! It's always a pleasure assisting you with your property. Kind Regards, Helen Bowers ...

“CAROL WORTHINGTON...”

Aug 02,2018
Minithumbup
By: 'DAVID BOOTH'
Aug 02,2018
2 people found
this helpful
CAROL HAS HELPED ME WITH THE MAINTENANCE AND MANAGEMENT OF 302 IMPERIAL POINT WHILST I WAS THE OWNER. SHE HAS BEEN PROMPT, EFFICIENT, COURTEOUS AND FRIENDLY AND A WORTHY REPRESENTATIVE OF JULIE TWIST...
read full review
Comment on agent fees
AFFORDABLE
Was this helpful? Yes
By: Carol
Aug 03, 2018
View all comments (1)
Thank you David its been my pleasure, you have been a lovely landlord to work with, take care Carol ...

“Well organised and communicative...”

Aug 01,2018
Minithumbup
By: 'T Grundy'
Aug 01,2018
1 people found
this helpful
I was impressed with the efficiency and thorough nature of the communication I received. Staff were friendly and helpful to me as a buyer....
read full review
Was this helpful? Yes

“Amazing Service...”

Jul 31,2018
Minithumbup
By: 'Manchester Buyer'
Jul 31,2018
1 people found
this helpful
Paul went the extra mile for me every time I requested an update on the sale. He would make every endeavour to get me an update on the situation when my solicitors were unresponsive. I would highly recommend. I was walked through the process at ...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Thank you...”

Jul 28,2018
Minithumbup
By: 'LMT'
Jul 28,2018
0 people found
this helpful
Sian and Helen (the dropdown box isn't working for a second person!) thank you for your patience and understanding. And for making it work for everyone! Excellent service. Much appreciated....
read full review
Was this helpful? Yes

“Responsive...”

Jul 25,2018
Minithumbup
By: 'Tom'
Jul 25,2018
0 people found
this helpful
I have found the staff to be responsive and attentive to deal with. Helen has been keen to help where possible and always willing to point me in the right direction....
read full review
Comment on agent fees
Slightly excessive
Was this helpful? Yes

“Sale...”

Jul 25,2018
Minithumbup
By: 'Andy'
Jul 25,2018
0 people found
this helpful
Jule Twist Properties are by far the best Estate Agents for city centre properties in Manchester. Paul Sutemire dealt with the sale of my property, I couldn't fault Paul, he was curtious, friendly, responsive, and proactive and did an excellent job of keeping me ...
read full review
Comment on agent fees
Reasonable
Was this helpful? Yes

“Helen is Hepful and proffissional...”

Jul 20,2018
Minithumbup
By: 'Hussam'
Jul 20,2018
0 people found
this helpful
Thanks for helen she was nicly and fast response she is proffisional as well.I wish her more progress and success...
read full review
Was this helpful? Yes

“Suliman review...”

Jul 20,2018
Minithumbup
By: 'Suliman'
Jul 20,2018
0 people found
this helpful
I would strongly thanks Kelly, she was truly helpful and friendly, she helped me seance I was abroad and record a video for the flat. I give 10/10 to here cooperation. She let me move in earlier.Also I would not forget Yvonne she was also ...
read full review
Comment on agent fees
Good
Was this helpful? Yes

NAEA ARLA TDS Relocation Agent Network


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
84 9 183 28 78 1 96 1 22 5

Fees

https://julietwist.co.uk/property_to_rent/tenants-information-fees/
Last updated at 22/11/2017, 9:55 AM by Dan

Complaints Procedure

Julie Twist Properties
Complaints Handling Procedures
1.    Any complaints to be dealt with under this procedure should be in writing.
 
2.      The Office Manager or Director of the company is responsible for the particular branch will initially deal with the complaint.
  
3.      Your complaint will be acknowledged within 3 working days of receiving the initial complaint.
 
4.      You complaint will then be fully investigated and a detailed written response will be made.
 
5.      If you are not satisfied with the outcome of our initial investigation, your complaint will be reviewed by a Julie Twist the Managing Director either by e mail to Julie@julietwist.com or by post to 237-239 Deansgate, Manchester M3 4EN and a detailed response will be made including our final view point.
 
6.      In the event that the final view point still fails to satisfy your complaint, you have the option to refer the matter to the Ombudsman for Estate Agents within 6 months of the final viewpoint letter.  The Property Ombudsman, Beckett House, 4 Bridge StreetSalisbury,Wiltshire SP1 2LX.  Tel: 01722 333306   Fax: 01722 332296.
 
 
 
 
 
Last updated at 9:55 AM 22/11/2017 by Dan

Ancoats
MM2 BuildingsPickford Street, Manchester M4 5BT
(37)
Head office
237-239 Deansgate, Manchester M3 4EN
(361)
Salford Quays
Quay Plaza, Manchester M50 3BA
(108)


.
As Seen On

Find the Best Agent to
Sell or Rent Your Home