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JS Estate Management
4.8/5, 96 Reviews
92% Recommended
100% sales valuation accuracy
96% letting valuation accuracy
91% sales fee satisfaction
91% letting fee satisfaction
No description for branch.
Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 91% | £170,000 | £550,000 |
| Lettings | 96% | 91% | £825 | £4,400 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 23 | 3 | 48 | 2 | 2 | 0 | 5 | 1 | 10 | 2 |
Areas covered
- Cambridge
- E1
- E14
- E2
- E3
- London
- Nationwide
- SE10
- SE16
- SE8
- SW11
- SW4 8BQ
Address
JS Estate Management
1A Rotherhithe New Road,, London, Greater London
SE16 2AH
0207 183 8335
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:30 - 18:30
- 09:30 - 18:30
- 09:30 - 18:30
- 09:30 - 18:30
- 09:30 - 18:00
- 10:00 - 16:00
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
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Members of
Rankings
Latest Properties
No Property Found
No Property Found
Gives you a one to one ...
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4 Star Review
By : 'Tom'
Branch : London, 1A Rotherhithe New Road,
Services : Letting (As a Owner)
Rent PCM : £1550
Would you recommend ? : Yes
Postcode : SE14
20 Sept 2024
People found this helpful0
Gives you a one to one attention Reliable Often willing to assist Leaves you ... Read Full Review
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The service attitude from ...
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5 Star Review
By : 'Victoria'
Branch : London, 1A Rotherhithe New Road,
Services : Letting (As a Tenant)
Rent PCM : £4400
Would you recommend ? : Yes
Postcode : WC1X
20 Sept 2024
People found this helpful0
The service attitude from start to finish was very good and ... Read Full Review
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Good response and patient ...
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5 Star Review
By : 'Nathan'
Branch : London, 1A Rotherhithe New Road,
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : WC1X
20 Sept 2024
People found this helpful0
Good response and patient agent in negotiation process. Nice ... Read Full Review
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Amazing Customer service, ...
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5 Star Review
By : 'BRUNO'
Branch : London, 1A Rotherhithe New Road,
Services : Letting (As a Tenant)
Rent PCM : £2100
Would you recommend ? : Yes
Postcode : E2
19 Sept 2024
People found this helpful0
Amazing Customer service, straight to the point no time wasting, very hard to find a honest and straight Forward estate agent as such, Thank you for your service ... Read Full Review
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Very good service! Extremely ...
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5 Star Review
By : 'L.'
Branch : London, 1A Rotherhithe New Road,
Services : Letting (As a Tenant)
Rent PCM : £3000
Would you recommend ? : Yes
Postcode : SE16
19 Sept 2024
People found this helpful0
Very good service! Extremely prompt to respond! Clear and precise regarding the contract ... Read Full Review
Comments (0)Was this helpful?:
My experience working with ...
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5 Star Review
By : 'Adam'
Branch : London, 1A Rotherhithe New Road,
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : E14
19 Sept 2024
People found this helpful0
My experience working with Kenrick and his team has been really positive. He is very helpful and responsive and would definitely recommend working with him for ... Read Full Review
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Helen has been great help ...
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5 Star Review
By : 'Marina'
Branch : London, 1A Rotherhithe New Road,
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SE8
19 Sept 2024
People found this helpful0
Helen has been great help with my property search and secured me a property very smoothly and ... Read Full Review
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Mo from JS Estates was ...
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5 Star Review
By : 'Elliot'
Branch : London, 1A Rotherhithe New Road,
Services : Letting (As a Tenant)
Rent PCM : £2200
Would you recommend ? : Yes
Postcode : SE16
30 Aug 2024
People found this helpful0
Mo from JS Estates was brilliant for helping me and my partner find our first home in London. Kept in constant contact so that we could ask any questions we needed and was happy to call at any time, he couldn't have been more ... Read Full Review
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Review ...
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5 Star Review
By : 'MOHAMMED'
Branch : London, 1A Rotherhithe New Road,
Services : 21
Would you recommend ? : No
Postcode : E16
30 Aug 2024
People found this helpful0
Amazing service! Very friendly and has helped me a ... Read Full Review
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Was on the hunt for a ...
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5 Star Review
By : 'Hamzah'
Branch : London, 1A Rotherhithe New Road,
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : E1
25 Aug 2024
People found this helpful0
Was on the hunt for a property and came across a property I was interested in on the website. Gave a quick phone call regarding it and was answered by Mohammad, he was really helpful from start to finish, answered all the questions I needed and met us for a viewing. The whole experience was great ... Read Full Review
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Js estates are very helpful ...
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5 Star Review
By : 'Ahmed'
Branch : London, 1A Rotherhithe New Road,
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : E6
24 Aug 2024
People found this helpful0
Js estates are very helpful especially mohammed who helped me buy a ... Read Full Review
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The top Agent at JS estates, ...
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5 Star Review
By : 'Jahan'
Branch : London, 1A Rotherhithe New Road,
Services : Letting (As a Tenant)
Rent PCM : £2200
Would you recommend ? : Yes
Postcode : E14
20 Aug 2024
People found this helpful0
The top Agent at JS estates, Fast delivery and quick ... Read Full Review
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Best agents ...
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5 Star Review
By : 'Alina'
Branch : London, 1A Rotherhithe New Road,
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SE16
15 Aug 2024
People found this helpful0
Moe helped us find the perfect flat and move in within few weeks time. He accommodated for our working hours and was so thorough when giving the tour of the flat, despite it being late in the evening. He showed us everything in the flat, building, sorrounding area, and answered all our questions. ... Read Full Review
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Hard working professionals ...
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5 Star Review
By : 'zhiyong'
Branch : London, 1A Rotherhithe New Road,
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : SE16
15 Aug 2024
People found this helpful0
Hard working professionals with good rate and customer care in ... Read Full Review
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If you're looking to ...
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5 Star Review
By : 'Farhana'
Branch : London, 1A Rotherhithe New Road,
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : E1
25 Jul 2024
People found this helpful0
If you're looking to rent privately ask for Mohammed Uddin because he found me a property within the same day and I was able to move in by the end of the week. Mohammed helped me so much and made my experience so much easier to understand and made me feel comfortable. He also made sure the ... Read Full Review
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MOE is a very knowledgeable ...
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5 Star Review
By : 'Jonas'
Branch : London, 1A Rotherhithe New Road,
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : EVER
15 Jul 2024
People found this helpful0
MOE is a very knowledgeable and helpful Agent he’s helped me find the perfect property. He is a very charismatic and professional individual and I highly recommend him as an ... Read Full Review
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JS Estate made our flat hunt ...
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5 Star Review
By : 'Celia'
Branch : London, 1A Rotherhithe New Road,
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : W8
15 Jul 2024
People found this helpful0
Moe from JS Estate Management was extremely helpful in finding a flat within our budget, and considering our specific needs. He adapted to our working hours when booking the viewings and was super responsive, which made the whole process of finding a flat a lot less stressful and really ... Read Full Review
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Thanks for making the process ...
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5 Star Review
By : 'Sam'
Branch : London, 1A Rotherhithe New Road,
Services : Letting (As a Owner)
Rent PCM : £2500
Would you recommend ? : Yes
Postcode : E11
4 Jul 2024
People found this helpful0
Thanks for making the process really simple, working closely with me to try to find the best ... Read Full Review
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The best man to work ...
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5 Star Review
By : 'Mohamed'
Branch : London, 1A Rotherhithe New Road,
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SE16
24 Jun 2024
People found this helpful0
Kenrick is a wonderful guy. He is always very so helpful. He goes the extra mile to make sure that his clients are happy. I could not emphasize enough how great it is to do business with him. I would highly recommend reaching out to him for all your property ... Read Full Review
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Lying thieves Do not ever use ...
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1 Star Review
By : 'S'
Branch : London, 1A Rotherhithe New Road,
Services : Letting (As a Owner)
Rent PCM : £2600
Would you recommend ? : No
Postcode : SE16
14 May 2024
People found this helpful0
If I could give zero stars I would. Jag the owner is a dishonest person who knowingly and deliberately breaches the Landlord and Tenants Act and he happily breaches the Selective Licensing conditions. He even coaches tenants on how to prevent the Selective licensing inspections and how to break ... Read Full Review
Comments (1)Was this helpful?:
By : JAG BANSAL
14 May 2024this landlord has threatened the tenants and we do not manage this property, it was a let only service and she has done this to 2 tenants now. We refused her business as she is a difficult client to...
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Landlord Fees
Let only service
8% (inc. VAT),On Completion (Fees are Negotiable)
15. FEES 15.1 Introduction Only Service The following fess are payable by the landlord to us following the introduction of a Tenant who enters into a Tenancy either directly, indirectly or via an introduction from an existing Tenant found by us for so long as the Tenant remains in possession. (a) Our fee for the Introduction Only Service is 8 % of the total gross rent payable under the entire Tenancy (plus VAT). Full payment is due at the commencement of the tenancy and will be deducted from the initial security deposit and advance rental received by us from the tenant. (b) Renewals will be charged at 75% of the original lettings fee payable under the tenancy plus VAT. You will be liable to pay JS & Co estate agents Ltd Renewal Commission fees whether or not any Renewal is negotiated by JS & Co estate agents Ltd even if any renewal is negotiated by another agent and even if you do not require JS & Co estate agents Ltd to perform any additional services over and above the intr
Last Updated On 24/07/2020, 10:03 AM by 0
15. FEES 15.1 Introduction Only Service The following fess are payable by the landlord to us following the introduction of a Tenant who enters into a Tenancy either directly, indirectly or via an introduction from an existing Tenant found by us for so long as the Tenant remains in possession. (a) Our fee for the Introduction Only Service is 8 % of the total gross rent payable under the entire Tenancy (plus VAT). Full payment is due at the commencement of the tenancy and will be deducted from the initial security deposit and advance rental received by us from the tenant. (b) Renewals will be charged at 75% of the original lettings fee payable under the tenancy plus VAT. You will be liable to pay JS & Co estate agents Ltd Renewal Commission fees whether or not any Renewal is negotiated by JS & Co estate agents Ltd even if any renewal is negotiated by another agent and even if you do not require JS & Co estate agents Ltd to perform any additional services over and above the intr
Last Updated On 24/07/2020, 10:03 AM by 0
Vendor Fees
Overall Fees
1.5% (inc. VAT),On Completion
Our commission is a percentage of the sale price of the property (or of the full capital value of the property in the case of an exchange or part-exchange transaction), or where agreed, a fixed commission. Based on the initial asking price shown in Section 1, the actual commission you will pay will be: a) Sole Agency - 1.5% + VAT which equates to *+VAT or a fixed commission of *+VAT *This sum is for guidance only. The actual fee will be higher or lower depending upon the eventual selling price. b) b) Multiple Agency - 2.25 % + VAT which equates to *+VAT or a fixed commission of *+VAT (a) Tiered Commission - If irrelevant, please ignore this section. The percentage rates shown for tiered fees (if applicable) apply
Last Updated On 24/07/2020, 9:51 AM by 0
Our commission is a percentage of the sale price of the property (or of the full capital value of the property in the case of an exchange or part-exchange transaction), or where agreed, a fixed commission. Based on the initial asking price shown in Section 1, the actual commission you will pay will be: a) Sole Agency - 1.5% + VAT which equates to *+VAT or a fixed commission of *+VAT *This sum is for guidance only. The actual fee will be higher or lower depending upon the eventual selling price. b) b) Multiple Agency - 2.25 % + VAT which equates to *+VAT or a fixed commission of *+VAT (a) Tiered Commission - If irrelevant, please ignore this section. The percentage rates shown for tiered fees (if applicable) apply
Last Updated On 24/07/2020, 9:51 AM by 0
Tenant Fees
Tenant Management Service
10% (inc. VAT),On Completion
15.2 Letting and Management Service (a)Our fee for the Management Service is a further 10% of the total rent payable under the Tenancy (plus VAT) in addition to the Introduction Service commission as outlined in clause (a) in 16.1, which can be deducted on a monthly basis or upfront in full for the entire Tenancy. 15.3 Tenancy Agreement (a) Unless we are instructed otherwise, we will use our standard form of Tenancy Agreement, the charge for which is £80.00 (plus VAT). Our standard Tenancy Extensions Agreement is used to renew the Tenancy to an existing Tenant unless otherwise agreed with you at a cost of £75.oo (plus VAT). (b) If you wish to use an agreement drafted by your own solicitor, please supply us with a draft at least two weeks before the Tenancy is due top commence. There will be an additional administration fee of £125 (plus VAT), for reviewing and familiarising ourselves with your tenancy agreement.
Last Updated On 24/07/2020, 10:03 AM by 0
15.2 Letting and Management Service (a)Our fee for the Management Service is a further 10% of the total rent payable under the Tenancy (plus VAT) in addition to the Introduction Service commission as outlined in clause (a) in 16.1, which can be deducted on a monthly basis or upfront in full for the entire Tenancy. 15.3 Tenancy Agreement (a) Unless we are instructed otherwise, we will use our standard form of Tenancy Agreement, the charge for which is £80.00 (plus VAT). Our standard Tenancy Extensions Agreement is used to renew the Tenancy to an existing Tenant unless otherwise agreed with you at a cost of £75.oo (plus VAT). (b) If you wish to use an agreement drafted by your own solicitor, please supply us with a draft at least two weeks before the Tenancy is due top commence. There will be an additional administration fee of £125 (plus VAT), for reviewing and familiarising ourselves with your tenancy agreement.
Last Updated On 24/07/2020, 10:03 AM by 0
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
JS Estate Management Ltd are committed to ensuring our clients receive the highest standard of service. Whilst we do our best to deliver a first-class service in a professional manner, we appreciate that sometimes issues may arise. Our complaints procedure has been structured to ensure that any issues are resolved as quickly as possible, and hope all matters are resolved at branch level. Steps to follow in the event you are unhappy with our service: 1. Branch Representative All initial complaints should be verbally directed to the negotiator or consultant you have been dealing with. Many issues can be resolved informally by discussing the matter with our consultants, who will endeavour to resolve your complaint as soon as possible within 5 working days. 2. Branch Manager If the complaint is not resolved to your satisfaction, you may then further your complaint in writing to the Branch Manager who will be happy to discuss your case. The Branch Manager will acknowledge your complaint within 3 working days of receipt of your letter and provide you with a full written response within 10 working days. 3. Managing Director If you are still dissatisfied with the response by our Branch Manager or the way your case has been handled, you may address your concerns in writing to the Managing Director. Your complaint must be sent in writing within one month of the response from the Branch Manager. To thoroughly investigate the issues raised, please state why you are still dissatisfied and what further action you wish JS & Co Estate Agents to take to fully resolve your complaint. Write to us Managing Director JS Estate Management 1A Rotherhithe new road London SE16 2AH Email us info@jsestatmanagement.co.uk Your letter will be acknowledged within 3 working days of receipt, and following the investigation you may be asked for additional information. A formal written response expressing JS & Co's final view will be sent to you within 15 working days and will include any offer made. Depending on the nature of the complaint, issues that are particularly complex may take longer to respond. However, we will inform you on the action which will be taken and advise when you can expect a full response. 4. The Property Ombudsman Services In the event that you are still unhappy with the final response from the Managing Director, you may refer the matter to The Property Ombudsman Services. Details of how to do this are contained online at http://www.tpos.co.uk/index.php and you must refer your complaint within 6 months of the final response. Please note, the Ombudsman will not investigate any complaint that has not followed our in-house complaints process. Ombudsman Services: Property PO Box 1021 Warrington WA4 9FE Phone: 0330 440 1634 Fax: 0330 440 1635 Textphone: 0330 440 1600 Email: enquiries@os-property.org
Last updated at 7/27/2020, 5:57:00 AM by allAgents
