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At Jones Robinson, we can truly claim to be West Berkshire's most prominent and successful firm of estate agents. Over the past five years, we have sold and let more properties in the region than any Read full description...At Jones Robinson, we can truly claim to be West Berkshire's most prominent and successful firm of estate agents. Over the past five years, we have sold and let more properties in the region than any other firm.
 


Properties for sale
Properties for rent
Feb 20,2017
Minithumbup
By:
Feb 20,2017
0 people found
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Went into the Newbury office for some advice on 2 rental properties I had just purchased in Milton. Rachel gave me some excellent advice on my options and put me in touch with Oliver Neale at Church Robinson in Dicot. Oliver found me great tenants and is always very fast to respond. I would not hesitate to recommend them both....
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Feb 15,2017
Minithumbup
By:
Feb 15,2017
0 people found
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Jones Robinson certainly provide an excellent service. Both Jo and Toyah couldn't have been more helpful, with Toyah going the extra mile to hurry solicitors procedures and keep in regular touch. Excellent communication. Highly recommended....
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Feb 11,2017
Minithumbup
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Feb 11,2017
0 people found
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We found both Toyah and Joanne to be extremely helpful and professional through the whole process of buying the property we wanted. We were kept up to date on a regular basis which we greatly appreciated. Our experience in dealing with Jones Robinson was a very good one and we would heartily recommend them whether you are buying or selling ....
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Comment on agent fees
No comment - we were buyers.
Was this helpful? Yes
Feb 10,2017
Minithumbup
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Feb 10,2017
0 people found
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In October 2016 we unfortunately lost my wife's mother, leaving us half a house and 70yrs of memories to deal with, not knowing where to start we took the advice of a friend and phoned a few agents to come and value the property. Paul Hodgson came and was very helpful giving us advice on all our options even ones which would mean we had no use for Jones Robinson's services. While one of the other agents viewed the property as a bit of an asset, in contrast Paul was sympathetic and understanding ...
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Comment on agent fees
None
Was this helpful? Yes
Feb 03,2017
Minithumbup
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Feb 03,2017
0 people found
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Caroline Wright from Jones Robinson in Newbury has supported us throughout the marketing and subsequent sale of our house. She and the rest of the team have been professional, extremely knowledgeable of the market and have ensured a stress free transaction...
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Comment on agent fees
Agency fees aren't low but are what I'd expect with a quality service
Was this helpful? Yes
Jan 11,2017
Minithumbup
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Jan 11,2017
0 people found
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We were very happy with the service provided by Jones Robinson. Michael spent plenty of time explaining all our options, always listened well and gave good advice. He was very personable and great to work with on the sale of our house. Plenty of viewings were generated and communication from the office was excellent. Lisa, James, Wendy and Rachel were always professional and followed up/passed on messages promptly when required. After the sale was agreed Deborah kept a close watch and worked har...
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Comment on agent fees
In line with other Agents
Was this helpful? Yes
Jan 10,2017
Minithumbup
By:
Jan 10,2017
0 people found
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I would not hesitate to recommend Jones Robinson. Toyah you are one in a million, fantastic communication and on the ball! Thankyou so much, I'm so pleased with the service you have provided us....
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Jan 06,2017
Minithumbup
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Jan 06,2017
0 people found
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I was impressed by the marketing material Michael brought with him when he came to view my property. He explained the auction approach but the starting price was too low in my opinion. In the end, I got my original asking price. Jones Robinson arranged an impressive number of viewings very soon after the property was marketed. The communication from Michael and the office was excellent throughout. As a customer, I was treated with courtesy throughout. I would use Jones Robinson in the future and...
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Comment on agent fees
Fair
Was this helpful? Yes
Jan 05,2017
Minithumbup
By:
Jan 05,2017
0 people found
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Toyah has gone above and beyond throughout this process, from the first offer, when she stayed in the office after 6pm on a Friday to give me an answer, through chasing both sides solicitors to achieve my very tight timescale requirements, to a final congratulatory call after completion. There were many times I was wondering 'whats going on' and the phone would ring - it was Toyah, letting me know the progress, also each time I called the phone was answered and my mind at ease. My first property...
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Comment on agent fees
N/A
Was this helpful? Yes
Jan 04,2017
Minithumbup
By:
Jan 04,2017
0 people found
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We bought a property bring marketed by Jones Robinson for my mother. Joanne and Toyah were bother very helpful through a fairly drawn out process...not their fault! They liaised well with the vendor and the solicitors....
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Comment on agent fees
no fee paid we were the buyers
Was this helpful? Yes
Jan 04,2017
Minithumbup
By:
Jan 04,2017
0 people found
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A good, personal service with impartial and open advice. The third time we have used Jones Robinson, and on all occasions we have received the service requested. The major plus points are their knowledge of the local market, and 7-day opening hours....
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Comment on agent fees
Fees are a little high, but you get what you pay for...
Was this helpful? Yes
Dec 30,2016
Minithumbup
By:
Dec 30,2016
0 people found
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Sold my mothers property and I cannot praise the lovely 2 ladies that I had the pleasure of dealing with. Very professional and absolutely fantastic. They kept me upto date regularly and any problems or questions were dealt with quickly. Thank you so much....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 23,2016
Minithumbup
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Dec 23,2016
0 people found
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So often estate agents are portrayed in a poor light, stories are abound, telling tales of woeful customer service, poor communication and financially driven. So it was to my surprise and delight that we happened to purchase our property through Jones Robinson and in particular having the pleasure to deal with Jo and Toyah. I can not praise these ladies high enough, their communication has been absolutely fantastic and their professionalism exemplary. I feel they have taken much of the stres...
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Comment on agent fees
Good
Was this helpful? Yes
Dec 08,2016
Minithumbup
By:
Dec 08,2016
0 people found
this helpful
I dealt with Joanne and Toyah from the Lambourn office. As a first time buyer I was nervous and unsure of the process etc. They gave me excellent advice and guided me every step of the way. I was impressed by their passion and market knowledge. I would recommend them anytime to a prospective buyer....
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Was this helpful? Yes
Nov 28,2016
Minithumbup
By:
Nov 28,2016
1 people found
this helpful
I recently a sold a property through Jones Robinson Lambourn and was totally impressed with the professional service from valuation to the conclusion. Well done Joanne and Toyah. Highly commendable. Have referred to neighbours too...
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Comment on agent fees
Reasonable
Was this helpful? Yes
Nov 16,2016
Minithumbup
By:
Nov 16,2016
0 people found
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The sale of our house ended up becoming a long process that was far from straight forward, yet we're glad we chose Jones Robinson. Michael was our point of contact from the first valuation right through to completion and it was great to deal with the same person who knew the whole situation. He was always helpful and responded to all queries. We also spoke with Caroline, Wendy and Rachel on a few occasions when Michael was away and unavailable and they were all knowledgeable and helpful. Lisa an...
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Nov 14,2016
Minithumbup
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Nov 14,2016
0 people found
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As first time buyers the whole process can seem a bit daunting! However our experience with Jones Robinson made the whole process much easier than expected! Deborah was great and always on hand to answer questions and chase anything up that we needed! We completed on our property on Friday and had a great weekend starting to make it our own. Thanks again Jones Robinson!...
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Nov 04,2016
Minithumbup
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Nov 04,2016
0 people found
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I would like to say thank you to Michael for selling our house and for advising us at the beginning. And a very big thank you to Deborah for all the help that she has given me in the last few weeks,she has given me advice when needed and been chasing all party's for us phoning countless time to tell me what she had found out I don't think we could have don't it with out her. Thank you Deborah very much appreciate what you did for us....
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Comment on agent fees
I think the fees are fare for the service given..
Was this helpful? Yes
Nov 04,2016
Minithumbup
By:
Nov 04,2016
0 people found
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Very good indeed. Exchanged and completed in 8 weeks.. Very helpful staff, and pretty painless(for a house purchase :) Very pleased with the service....
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Nov 04,2016
Minithumbup
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Nov 04,2016
0 people found
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My brother in law died earlier this year and it fell to my wife, as Executor, to sell his house near Newbury. We live in Scotland and did not want to be continually travelling south to maintain the house so were looking for an agent who would manage the property for us as well as find a buyer. I passed over two other Newbury agents before going to Jones Robinson on the strength of their client reviews. James Oldring took my initial call and set up a meeting at the house with Paul Hodgson. The ho...
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Comment on agent fees
Appropriate for the service provided
Was this helpful? Yes
Nov 01,2016
Minithumbup
By:
Nov 01,2016
0 people found
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My property came to the market shortly after Brexit for sale or rent. A difficult time. Both sales and rental teams were extremely responsive and well joined up. Everyone from reception staff to more senior staff were always continuously aware of the situation. When passing through to the conveyance stage communication was excellent and I was constantly kept up to date. I would recommend Jones Robinson whose knowledge and experience were invaluable....
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Was this helpful? Yes
Oct 31,2016
Minithumbup
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Oct 31,2016
0 people found
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We approached Jones Robinson since they are only agent in Lambourn, near to our property and so were easily available for regular updates. Their selling strategy was appropriate for us and an offer was soon available. We accepted this and after a startlingly short time our sale was completed. A very impressive performance by Charles and also Joanne....
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Comment on agent fees
Reasonable
Was this helpful? Yes
Oct 31,2016
Minithumbup
By:
Oct 31,2016
0 people found
this helpful
My Partner and I are in the process of purchasing my parents property so needed a property valuation to proceed with the family concession mortgage. Toyah was extremely helpful in getting this organised for us at a time that was convenient for me to be at the house....
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Was this helpful? Yes
Oct 31,2016
Minithumbup
By:
Oct 31,2016
0 people found
this helpful
Paula, Toyah and Karl were good. I had a very professional attitude from the Lambourn office, I would recommend them....
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Was this helpful? Yes
Oct 28,2016
Minithumbup
By:
Oct 28,2016
0 people found
this helpful
Couldn't be more happy with Toyah and Jo's help through the purchase of our property they were always calling or emailing to check how things were going or if we needed anything very helpful and happy at all times...
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Comment on agent fees
No agents fees as only purchased
Was this helpful? Yes
Oct 28,2016
Minithumbup
By:
Oct 28,2016
0 people found
this helpful
I have been in touch with Poppy for last couple weeks while finalising my rental with Jones Robinson Newbury. She has been extremely professional through out the process and I have been left very satisfied with the prompt and personalised service I have received....
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Comment on agent fees
Fees are ok
Was this helpful? Yes
Oct 27,2016
Minithumbup
By:
Oct 27,2016
0 people found
this helpful
We've had a really positive experience selling our property with Jones Robinson. Communication was excellent throughout. Although we dealt mostly with Paul, who was fantastic, the rest of the team were always up-to-speed and very helpful. Paul's knowledge of the local market was invaluable and resulted in us achieving the best possible price for our property. I would certainly recommend Jones Robinson to friends....
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Was this helpful? Yes
Oct 24,2016
Minithumbup
By:
Oct 24,2016
0 people found
this helpful
We are interested in extending our home. Caroline offered help and advice beyond expectation. She provided us with a clear idea as to the current market value of our home and its potential value following an extension. She was incredibly helpful at making suggestions as to what would work best and even drew out a plan. This level of care makes me feel sure that when the time comes to sell we would strongly consider marketing our house with Jones Robinson....
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Was this helpful? Yes
Oct 14,2016
Minithumbup
By:
Oct 14,2016
0 people found
this helpful
I cannot believe how wonderful it was to deal with Joanne at the Lambourn office. My sale and purchase were not simple and had very costly timescales around them and so getting the right buyer was crucial. And we were delighted that a buyer was found who could work to our timeline and with minimal disruption. Through the whole process Joanne was on hand to deal with viewings, queries and panic moments calmly and efficiently which was a great relief on our side knowing all was in hand. I would ce...
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Comment on agent fees
As per the average
Was this helpful? Yes
Oct 12,2016
Minithumbup
By:
Oct 12,2016
0 people found
this helpful
Deborah worked tirelessly to keep me informed during the sale and purchase of our properties. The sale was difficult at times for a variety of a reasons but Deborah worked hard to resolve issues and move us forward until we finally exchanged. Thank you Deborah....
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Comment on agent fees
Fairly expensive but good service and not much higher than others in the area.
Was this helpful? Yes

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Lambourn
Market Place, Lambourn RG17 8XU
(202)
Newbury
118 Bartholomew Street, Newbury RG14 5DT
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