Jones Robinson Estate Agents
4.8/5, 916 reviews
97% recommended
96% sales valuation accuracy
96% sales fee satisfaction
89% lettings valuation accuracy
91% lettings fee satisfaction
At Jones Robinson, we can truly claim to be West Berkshire's most prominent and successful firm of estate agents. Over the past five years, we have sold and let more properties in the region than any other firm. show more At Jones Robinson, we can truly claim to be West Berkshire's most prominent and successful firm of estate agents. Over the past five years, we have sold and let more properties in the region than any other firm.

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2020 Estate & Letting Agent Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 96% £23,000 £1,350,000
Lettings 89% 91% £475 £2,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
72 2 123 15 493 0 177 3 25 6
Opening Hours
  • Open: 24/7
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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NAEA ARLA TPOS Sales TPOS Lettings TPOS DPS TDS
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Jones Robinson Estate Agents Branches (view all 2)

“Kate, Beth and the whole Jones Robinson team ......”

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Jun 16,2020
Minithumbup
Beth
By: 'Christie Woodford'
Jun 16,2020
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Kate, Beth and the whole Jones Robinson team were wonderful with helping us to sell our house! From when Kate came to do the initial valuation we knew they were a good match for us. We really appreciated their honestly and advise to make the ...
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“I just recently completed a very stressful pu......”

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May 27,2020
Minithumbup
Paula
Sara
By: 'Mr M L Horton MBA BA Dip. Mgmt BAFTA'
May 27,2020
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I just recently completed a very stressful purchase of a new flat via Jones Robinson and the team at JR were great. The developer who I bought it from kept tripping up on many different aspects of the sale, which was six months plus delayed, ...
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“I selected Jones Robinson to sell my property......”

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Mar 17,2020
Minithumbup
Paula
By: 'kevin hawes'
Mar 17,2020
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I selected Jones Robinson to sell my property in Newbury based on their good track record, my previous experience of them from 17 years ago and the excellent response I received to my request for a valuation. Neil Ballard and Paula Rudge led the project, although ...
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“Jones Robinson offer an impeccable service...”

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Mar 16,2020
Minithumbup
Paul
Paula
By: 'veena marsden'
Mar 16,2020
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Jones Robinson offer an impeccable service based on integrity, efficiency, & transparency as well as being customer centric. The process of and buying and selling is a stressful time. To date all at Jones Robinson have worked as a team to support and administer on behalf ...
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“Paula's diligence really helped...”

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Mar 02,2020
Minithumbup
Paula
By: 'John Wilkinson'
Mar 02,2020
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We eventually sold our house in a difficult market overshadowed by Brexit and recession fears. We tried 3 estate agents over a long period but eventually came back to Jones Robinson who were easily the best. Paula was diligent and proactive throughout and we really appreciated ...
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“Exceptional people and excellent results...”

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Feb 27,2020
Minithumbup
By: 'Cathy Toole'
Feb 27,2020
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I recently put my house on the market with Jones Robinson Lambourn. I had known of the agency before when I had been looking for a house and had built up a very good relationship with Toyah Leonard and Jo Schedler who work at the ...
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“Would absolutely recommend....”

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Feb 09,2020
Minithumbup
Paul
By: 'Jessica Bennett'
Feb 09,2020
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Very pleased with the service we have received from Jones Robinson in selling our house. The whole team have been fantastic throughout and have kept us up to date at all times, whilst being friendly and professional. Paul, Harris and Karen have particularly stood out ...
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“A Big Thank You...”

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Jan 10,2020
Minithumbup
By: 'Jackie Holley'
Jan 10,2020
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I put my property on the Market in early September 2019, having already found somewhere I liked late August. Originally it was Michael Page who came to see me and dealt with my property and he was very helpful. Unfortunately he left the business. But James ...
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“From start to finish Beth at Jones Robinson w......”

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Dec 24,2019
Minithumbup
Beth
By: 'David Lyons'
Dec 24,2019
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From start to finish Beth at Jones Robinson was truly Exceptional, she was very professional in all aspects of the sale. Everything she promised she fulfilled and went above and beyond. Nothing was ever to much trouble, her communication was second to none and overall ...
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“Great service from the Jones Robinson team, i......”

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Dec 11,2019
Minithumbup
By: 'Michelle'
Dec 11,2019
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Great service from the Jones Robinson team, including Harris, Neil and Wendy. Good communication, and patience with all our decision making!...
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“All staff we dealt with were friendly and pro......”

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Dec 06,2019
Minithumbup
Paula
By: 'Jenny'
Dec 06,2019
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All staff we dealt with were friendly and professional. Great communication throughout the whole process. Really proactive pushing for our exchange and completion...
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“Jones Robinson have provided great service in......”

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Dec 06,2019
Minithumbup
Paula
By: 'Karen Dollery'
Dec 06,2019
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Jones Robinson have provided great service in particular Paula Rudge. The last couple of weeks have been extremely stressful in our chain but Paula has worked extremely hard to get us the result we wanted....
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“We were in a very long and complicated chain ......”

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Nov 25,2019
Minithumbup
Paul
By: 'Colin Small'
Nov 25,2019
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We were in a very long and complicated chain which took a lot of chasing but Paul Evans really stepped up to the mark and spent many hours chasing all of the Estate Agents involved - I think without him going the extra mile we ...
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“A Big Thankyou !!!...”

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Nov 06,2019
Minithumbup
Vanessa
By: 'Clive Kersey'
Nov 06,2019
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A Big Thankyou to all the Lettings Staff at Jones Robinson Estate Agents for making my move into my Rented Property easy and Stress Free. I would Definitely Recommend you to anybody looking to Rent. Kind Regards Clive Kersey....
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“Excellent service....”

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Nov 03,2019
Minithumbup
Paul
By: 'Jon Hieatt'
Nov 03,2019
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Excellent service, I left it up to Jones Robinson to sell my late father's house, the house sold quickly once we found a realistic asking price, Paul was very good and guided me through the whole process. I would thoroughly recommend Jones Robinson they are ...
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“They gave a very unfair bill during our check......”

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Oct 30,2019
Minithumbdown
By: 'Deepthi'
Oct 30,2019
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They gave a very unfair bill during our checkout. They demanded a cleaning fee of 275 pounds. When we asked them to produce the bill, the property manager argued that we need to trust him and bill is not necessary. After a few conversations he sent ...
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By: Joel Osbourne
Oct 31, 2019
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We are truly sorry to hear that your experience with us has not met our usual high standards and I would be keen to discuss the matter further if you would call me on 01635 523707. ...

“Freaya Boyce was absolutely fantastic helping......”

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Oct 23,2019
Minithumbup
By: 'Charlotte Butcher'
Oct 23,2019
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Freaya Boyce was absolutely fantastic helping us with our first rental property. Not having rented before it could have been a daunting prospect but Freaya was very helpful and informative all the way through. We cannot fault her and she is a credit to Jones ...
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“we would like to take this opportunity to tha......”

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Oct 12,2019
Minithumbup
By: 'Brian R Terry'
Oct 12,2019
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we would like to take this opportunity to thank the Marlborough branch of Jones Robinson and particularly Michael Simpson without whose gentle persuasion we would still be sitting in our old house of fifty years. With the help of him and his staff we have ...
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“Lovely Toyah and Jo assisted with my purchase......”

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Oct 05,2019
Minithumbup
Toyah
Joanne
By: 'Karin'
Oct 05,2019
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Lovely Toyah and Jo assisted with my purchase of my dream home. Nothing was too much trouble and calls were always answered with a smile. I really did feel they helped push the momentum of the sale through....
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“Jones Robinson have proved to be an excellent......”

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Oct 01,2019
Minithumbup
Laura
By: 'Sarah Jones'
Oct 01,2019
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Jones Robinson have proved to be an excellent agent to let my property through. From my initial enquiry through to the tenants moving it I experienced an amazing level of professionalism, efficiency and overall excellent service. Laura clearly knows the market, the area and has ...
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“Great agent, would definitely recommend. They......”

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Aug 21,2019
Minithumbup
Beth
By: 'Alex'
Aug 21,2019
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Great agent, would definitely recommend. They work hard and are always available. Beth and Harris could not have done a better job...
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“If I could mark higher the 5* I would. What a......”

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Aug 09,2019
Minithumbup
Joanne
Toyah
By: 'Georgie Lynch'
Aug 09,2019
0 people found
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If I could mark higher the 5* I would. What an outstanding - professional team, Joanne and Toyah are. Not only made the house buying experience a pleasant one but they offer advice when needed and nothing seemed to be a problem! It Carlsberg made estate ...
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“Our recent experience...”

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Aug 09,2019
Minithumbup
Beth
By: 'Laura Browne'
Aug 09,2019
0 people found
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My Husband and I have recently been dealing with this estate agents to look for our next house as we had accepted an offer on our house not long ago. We managed to find three houses we liked with them, viewed them all and narrowed ...
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“Freya Boyce was extremely helpful efficient a......”

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Jul 19,2019
Minithumbup
By: 'Catalina Suso'
Jul 19,2019
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Freya Boyce was extremely helpful efficient and king while looking for properties to rent in Newbury and moving in to my new home. I am very pleased with her service. Catalina....
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By: Paulin
Jun 27, 2020
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hello Freyea my friend talks to you about the apartment that I would like to watch No. 80826517 and second 80690056 ...

“From the viewing through to completion Jones ......”

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Jul 18,2019
Minithumbup
Deborah
By: 'Miss Elizabeth Field'
Jul 18,2019
0 people found
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From the viewing through to completion Jones Robinson were informative, professional and helpful. Deborah was an absolute joy to talk to, she was positive but realistic, nothing was too much trouble and she always made an effort to keep me up to date. I also ...
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“Freyea Boyce was always very patience and lis......”

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Jul 18,2019
Minithumbup
By: 'Janka Hostacna'
Jul 18,2019
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Freyea Boyce was always very patience and listened to all my requests. She is very helpful and understanding. I like talking to her, as she has very kind manners....
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“We sold a house through the Lambourn/Newbury ......”

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Jul 15,2019
Minithumbup
By: 'E Sarah Green'
Jul 15,2019
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We sold a house through the Lambourn/Newbury office of Jones Robinson, having failed to seek it last year through another agent. We had excellent support from Jo & Toyah. They were enthusiastic, knowledgeable about the local area & tenacious in following up the chain prior to ...
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“House buying / selling can be a very stressfu......”

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Jul 12,2019
Minithumbup
Joanne
Toyah
By: 'Steve mead'
Jul 12,2019
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House buying / selling can be a very stressful experience but Jones Robinson and especially the small but highly effective team at the Lamborne office made it a whole lot more bearable. Their attention to detail, efficient communication and genuine friendly approach throughout the process of ...
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“Jones Robinson’s Newbury office is managing b......”

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Jun 30,2019
Minithumbup
By: 'Lucy Wheeler'
Jun 30,2019
0 people found
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Jones Robinson’s Newbury office is managing both our sale and purchase, and we have been so impressed from the moment we first picked up the phone to request a valuation. Everyone we have dealt with has been helpful - Neil was not only friendly, ...
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“First to follow-up initial visit...”

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Jun 13,2019
Minithumbup
Paul
By: 'Kennedy'
Jun 13,2019
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I chose Jones Robinson as we were looking for a quick sale and Paul Evans was first to follow-up his initial visit by telephone and personally dropped off a brochure. He kept in regular contact and when things didn't go to plan provided helpful guidance ...
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Last updated at 4:32 PM 04/09/2019 by allAgents

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