• Staff picture
    Julie
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    Charles
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    Paul
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    Joel
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    Deborah
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    Anna
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    Chloe
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    Paul
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    Sara
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    Laura
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    Wendy
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    Toyah
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    Michael
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    Karen
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    Joanne
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    Rachel
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    Lisa
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    Caroline
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    Beth
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    Paula
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    Charlotte
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    Nicky
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    Caroline
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    Val
At Jones Robinson, we can truly claim to be West Berkshire's most prominent and successful firm of estate agents. Over the past five years, we have sold and let more properties in the region than any Read full description...At Jones Robinson, we can truly claim to be West Berkshire's most prominent and successful firm of estate agents. Over the past five years, we have sold and let more properties in the region than any other firm.
Jones Robinson Estate Agents

www.jonesrobinson.co.uk

Properties for Sale
Properties to Rent

“Jones Robinson...”

May 17,2019
Minithumbup
Anna
By: 'Jamesh'
May 17,2019
0 people found
this helpful
I have been a tenant in my property for the last three years and couldn't have asked for better service than I have received from Jones Robinson. Any questions or queries I have ever had have been dealt with quickly and in a very professional ...
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Comment on agent fees
N/A
Was this helpful? Yes

“Harris has been enthusiastic about helping us to find a suitable property, listening and responding well, and keeping in touch....”

May 08,2019
Minithumbup
By: 'Maureen and David'
May 08,2019
0 people found
this helpful
Harris has really listened and responded well to our requirements, especially the need to be near the town centre. He also suggested we viewed a type of property that we would not have selected, and we subsequently put it on our short list. He is ...
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“Professional and Personal Service...”

May 07,2019
Minithumbup
Paul
Nicky
By: 'Andrea'
May 07,2019
0 people found
this helpful
I would highly recommend Jones Robinson. All team members are so pleasant and helpful. It was a difficult time to sell but the sale was handled in a professional way with clear guidance and support throughout the process. A big thank you to all staff ...
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Comment on agent fees
Average fees and they provide such a full, efficient service.
Was this helpful? Yes

“Unbeatable service!...”

Apr 23,2019
Minithumbup
By: 'MHeppell'
Apr 23,2019
0 people found
this helpful
From Paula who arranged the viewing, to Matthew who showed me around, to Lucy who handled the tenant reference to Vanessa who oversaw the whole transaction - everyone was extremely helpful and professional in every way. I will def recommend their services to anyone and ...
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“Fantastic service...”

Apr 02,2019
Minithumbup
By: 'LVerney'
Apr 02,2019
0 people found
this helpful
Fantastic service from all at Jones Robinson, especially from Harris and Paul. Great communication and helpful with all of our questions....
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“Efficient...”

Mar 04,2019
Minithumbup
Paula
Nicky
By: 'Emma'
Mar 04,2019
0 people found
this helpful
From first meeting with Paula, JR offered a friendly, professional and efficient service, communications were excellent with Nicky keeping us constantly advised....
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Comment on agent fees
Acceptable
Was this helpful? Yes

“Great ..... but poor finish...”

Feb 22,2019
Minithumbup
By: 'Toby'
Feb 22,2019
0 people found
this helpful
Great all the way through.... until collecting keys upon finding key missing to the attic space. Contacted them no way of finding key with no resolution. So what am l meant to do now.??...
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“Outstanding Customer Service...”

Feb 19,2019
Minithumbup
Beth
Deborah
By: 'Deb0rahB'
Feb 19,2019
0 people found
this helpful
JR helped with our sale and purchase. The team worked tirelessly to help us. Beth and Deborah both went the extra mile (especially when problems arose) and gave us good advice throughout the process. I honestly don't think we would be in our lovely new ...
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Comment on agent fees
When things don’t go smoothly is when agents earn their fee. In our case we felt they were more than appropriate for the work they put in.
Was this helpful? Yes

“With You All The Way...”

Feb 18,2019
Minithumbup
Paul
By: 'Mr H'
Feb 18,2019
0 people found
this helpful
I highly recommend Paul Hodgson and the team at Jones Robinson. They stood out from the start because they do what they say they're going to do. Paul gave a clear explanation of the proposed asking price and the strategy for selling, the brochure looked ...
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Comment on agent fees
Good she you consider what they are delivering.
Was this helpful? Yes

“SueG...”

Feb 11,2019
Minithumbup
Deborah
By: 'Shela'
Feb 11,2019
0 people found
this helpful
I was very impressed with Deborah's efforts on my behalf. Always acted professional & nothing was too much trouble. I was very grateful for all her efforts on my behalf....
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“First class service...”

Feb 01,2019
Minithumbup
Deborah
By: 'Colin'
Feb 01,2019
0 people found
this helpful
Excellent service for the purchase of my property. Kept me updated and answered all of my queries quickly and efficiently....
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“Enthusiastically sold within 2weeks...”

Dec 19,2018
Minithumbup
Paula
By: 'Nick'
Dec 19,2018
0 people found
this helpful
Paula was enthusiastic from the 1st meeting her approach was professional and encouraging . It was because of her that we chose J.R. as agent even though we had a lower commission agent offer. Once Paula had the green light from us she pulled out ...
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Comment on agent fees
I feel I got value for my money
Was this helpful? Yes

“Recent house sale...”

Dec 03,2018
Minithumbup
Michael
Deborah
By: 'Neal B'
Dec 03,2018
0 people found
this helpful
The details of the house sale were extremely lengthy and complicated involving surveyors, Ordnance Survey and other parties. Michael perservered throughout the period and during a particularly difficult negotiation period secured the offer from the buyer. With support from the back office staff the sale ...
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“Very professional service...”

Nov 30,2018
Minithumbup
Paula
By: 'Andy White'
Nov 30,2018
0 people found
this helpful
Jones Robinson sold our house. A very professional service. Paula Rudge especially as she always gave her time too make sure we were happy with how things were going and the team in the office were always on hand to sort any problems or questions ...
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Comment on agent fees
Fees were very high compared too other agents but you pay for what you get.
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“First Class Service...”

Nov 30,2018
Minithumbup
Paula
Beth
By: 'David'
Nov 30,2018
0 people found
this helpful
Straight from the 'get go' both Paula and Beth were extremely professional and offered total confidence that they would sell my property and they did , the brochure and photos were fantastic and they communicated with me all the way , have used on many occasions and ...
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“Really helpful and friendly...”

Nov 30,2018
Minithumbup
Toyah
Joanne
By: 'Shaun and Hannah'
Nov 30,2018
0 people found
this helpful
Bought our first house with Jones and Robinson and both Toyah and Joanne have made this experience a happy one instead of a stressful one. I was getting updates regarding the sale quicker through them than I was through my own solicitors....
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“Commentary...”

Nov 20,2018
Minithumbup
Paul
By: 'JRGB'
Nov 20,2018
0 people found
this helpful
Friendly and courteous.Very efficient and kept us informed at every stage of the process;every date for viewing and feedback. Realistic advice on price adjustment in line with evolution of market and Paul Hodgson available at all times for any discussion. All office staff ...
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Comment on agent fees
Competitive and you get what you pay for.
Was this helpful? Yes

“Good Job...”

Nov 07,2018
Minithumbup
Paula
By: 'Happy Seller'
Nov 07,2018
0 people found
this helpful
Sold my house within 6 days - very happy with the service. Price seems high in relation to on line companies but we needed to sell quickly and we did. Thanks you once again....
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Comment on agent fees
I think the agents fees are justified because of the overheads and marketing done however Im sure they will need to be lowered bearing in mind 50% of the market is going to use "on line" agents next year.
Was this helpful? Yes

“Very efficient...”

Nov 01,2018
Minithumbup
Paula
By: 'AH'
Nov 01,2018
0 people found
this helpful
Paula Rudge and Nicky Simpson were a fantastic help in the sale of my property. Paula put in a lot of attention to detail when creating the sale information brochure, tidying the property, creating lovely pictures, ready for the sale. Nicky was invaluable, liaising and ...
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Comment on agent fees
As I had lots of issues with my sale I feel I definitely got what I paid for, they were brilliant.
Was this helpful? Yes

“Excellent service...”

Oct 28,2018
Minithumbup
Paula
By: 'Alison S'
Oct 28,2018
0 people found
this helpful
Just sold through Jones Robinson. Really pleased with the excellent service. Lots of viewings, good offers and a quick sale. Paula and colleagues were always available to help and advise. Highly recommended. I would definitely use them again....
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Comment on agent fees
Fair and well earned
Was this helpful? Yes

“Grove Road...”

Oct 25,2018
Minithumbup
Paula
By: 'Martin'
Oct 25,2018
0 people found
this helpful
Great attention to details plus wonderful service, every person involved throughout the purchase reacted to all request that were made even at a few minutes notice. 5 Star Paula....
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“Great response time...”

Oct 19,2018
Minithumbup
By: 'Jacqui'
Oct 19,2018
0 people found
this helpful
Just moved into rented property, 3 issues, including central heating not working, dealt with exceptionally promptly and effectively - great service...
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Comment on agent fees
As expected
Was this helpful? Yes

“Very helpful...”

Oct 09,2018
Minithumbup
Paula
By: 'SF'
Oct 09,2018
0 people found
this helpful
I bought a house through Jones Robinson after viewing several others. The staff were always friendly and helpful and the 'thank you' gift when I collected the key to my new home was a nice touch. Particular thanks to Paula who progressed the sale....
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“Excellent Service...”

Oct 02,2018
Minithumbup
Paul
Lisa
By: 'Paul Phillips'
Oct 02,2018
0 people found
this helpful
We had to take the property off the market and then put it back on 4 months later. Then it was sold within 9 days so we were given good service. Paul looked after us and had a very friendly approach....
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Comment on agent fees
Good
Was this helpful? Yes

“Excellent Sales Staff...”

Oct 01,2018
Minithumbup
Toyah
Joanne
By: 'Geraldine Lunn'
Oct 01,2018
0 people found
this helpful
Excellent service from both Joanne and Toyah at the Lambourn office, good old fashioned Estate Agency work, i.e. chasing the sale through to completion. We were kept informed regularly. Wish we could use them for all our house sales around the country! Thank you ...
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Comment on agent fees
You get what you pay for
Was this helpful? Yes

“Fantastic support throughout marketing and sales process...”

Sep 14,2018
Minithumbup
Paula
Nicky
By: 'Brian'
Sep 14,2018
0 people found
this helpful
Jones Robinson's speed and quality of work, attention to detail and approach to marketing was outstanding. The Jones Robinson team, especially Paula and Nicky could be relied upon to provide a consistently approachable, professional, helpful, proactive, determined and cheerful level of support to ensure that ...
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Comment on agent fees
Very reasonable, value for money fees for the service provided.
Was this helpful? Yes

“Excellent service!...”

Sep 12,2018
Minithumbup
By: 'Ellann'
Sep 12,2018
0 people found
this helpful
Excellent service from the whole team at Jones Robinson but with particular mention to Paula, Karen, Beth, Nicky & Deborah. Always professional, welcoming, responsive and efficient they made the whole process of buying and selling pleasant and smooth. Thank you!...
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Comment on agent fees
Fair fees for the service provided
Was this helpful? Yes

“Exellent...”

Sep 09,2018
Minithumbup
Paul
Deborah
By: 'Mark'
Sep 09,2018
0 people found
this helpful
Excellent service from paul & team at Jones Robinson.Deborah excelled in keeping me informed from start to completion Would recommend to all when selling...
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Comment on agent fees
Fees competitive with other agents
Was this helpful? Yes

“Flat 9...”

Sep 08,2018
Minithumbup
Deborah
By: 'Rob'
Sep 08,2018
1 people found
this helpful
Deborah was fantastic in both her support and seemingly endless energy to help finalise, and then complete, the sale of my home. She is both professional and helpful, and I cannot thank her enough for chasing everyone down in order to complete the sale before ...
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“sale of 18 Gould Close...”

Aug 31,2018
Minithumbup
Michael
Anna
By: '18 Gould Close'
Aug 31,2018
0 people found
this helpful
Worked well to ensure the sale of the property - excellent work, thank you. Good to get the sale complete without any issues...
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NAEA ARLA TPOS Sales TPOS Lettings DPS TDS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
70 2 119 14 477 0 168 3 25 6

Fees

No fees set.

Complaints Procedure

No procedure set.
Last updated at 2:31 PM 01/11/2017 by allAgents

Awards won by Jones Robinson Estate Agents

Individual Branch Awards

Lambourn, RG17

Newbury, RG14


Lambourn
5 Market Place, Hungerford RG17 8XU
(236)
Newbury
118 Bartholomew Street, Newbury RG14 5DT
(640)


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