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    Julie
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    Charles
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    Paul
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    Joel
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    Rebecca
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    Deborah
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    Anna
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    Chloe
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    Paul
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    Sara
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    Laura
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    Wendy
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    Toyah
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    Michael
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    Karen
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    James
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    Poppy
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    Joanne
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    Rachel
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    Lisa
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    Caroline
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    Oliver
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    Beth
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    Paula
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    Charlotte
At Jones Robinson, we can truly claim to be West Berkshire's most prominent and successful firm of estate agents. Over the past five years, we have sold and let more properties in the region than any Read full description...At Jones Robinson, we can truly claim to be West Berkshire's most prominent and successful firm of estate agents. Over the past five years, we have sold and let more properties in the region than any other firm.
Jones Robinson Estate Agents

www.jonesrobinson.co.uk

Properties for Sale
Properties to Rent

“ Exceptional service... ”

Aug 08,2018
Minithumbup
Deborah
Lisa
By: 'dfreke'
Aug 08,2018
0 people found
this helpful
All bases covered, explained and executed effectively. I din't need to drive anything and everything went smoothly and hassle free....
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“ Excellent service, highly competent team... ”

Aug 02,2018
Minithumbup
Deborah
Paul
By: 'Maureen'
Aug 02,2018
1 people found
this helpful
All praise to the staff at Jones Robinson, in particular Paul and Deborah whose skills navigated us through the sale of our house. An in depth knowledge and pratical approach, made the whole process more managable. Always cheery and helpful. Would highly recommend this competent ...
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Comment on agent fees
Very good value
Was this helpful? Yes

“ It was a pleasure... ”

Jul 31,2018
Minithumbup
Caroline
By: 'Caroline'
Jul 31,2018
0 people found
this helpful
The Newbury Branch and Caroline in particular were professional and a pleasure to work with to sell my property. Caroline went out of her way to make things happen and I would allow her to represent my property again. Thanks to all that helped....
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Comment on agent fees
Fair
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“ Simply excellent!... ”

Jul 28,2018
Minithumbup
By: 'Vanessa'
Jul 28,2018
0 people found
this helpful
We have been extremely impressed with Jones Robinson Estate Agents and would highly recommend them as agents. From the initial meeting with Paula to the final stages of the sales process, they have been professional and completely on the ball throughout. They have an extensive ...
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Comment on agent fees
The selling fees were appropriate and the agent worked very hard to earn them!
Was this helpful? Yes

“ Easy and efficient salke... ”

Jul 25,2018
Minithumbup
Caroline
By: 'Maria P'
Jul 25,2018
0 people found
this helpful
My flat sale was dealt with very efficiently by Jones Robinson in Newbury. I had an offer pretty quickly and the prospective buyer was selling a property overseas which spooked me a little, but Caroline was great, including contacting the overseas solicitors to ensure all ...
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Comment on agent fees
They're not the cheapest, and even though my transaction was pretty straightforward, for me it was worth it for the peace of mind and the good service I received.
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“ Excellent estate agent, highly recommended.... ”

Jul 25,2018
Minithumbup
Paula
Nicky
By: 'Kerry P'
Jul 25,2018
0 people found
this helpful
We've just purchased a property through Jones Robinson and I have found the whole process easy. They basically took care of everything. The staff are ever so friendly and made our buying experience a happy and exciting one. I thoroughly recommend this estate agent ...
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Comment on agent fees
N/A
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“ Arrogant beyond belief... ”

Jul 24,2018
Minithumbdown
Paul
By: 'Woods'
Jul 24,2018
0 people found
this helpful
Jones Robinson's are everything that give Estate Agents a bad name. Don't touch them with a barge pole, use a reputable estate agent....
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Comment on agent fees
Bad
Was this helpful? Yes
By: Jo Woolley
Jul 25, 2018
View all comments (2)
We are obviously disappointed with your feedback, Mrs Wood, and on investigation, understand that we were not able to reach agreement on the asking price of your property. We hope you have better luck with your next agent. ...

“ Total lack of customer care... ”

Jul 24,2018
Minithumbdown
Rebecca
By: 'Rebecca Willis'
Jul 24,2018
0 people found
this helpful
Very friendly and responsive...until we signed on the dotted line! Utter disregard for customer care...took a year to get smoke alarms (out of date when we moved in) properly fixed. Unreliable and clueless work men sent out to fix multitude of issues (including ...
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Comment on agent fees
Bad
Was this helpful? Yes
By: Jo Woolley
Jul 25, 2018
View all comments (1)
Obviously we are disappointed to receive your feedback, Rebecca. Our Lettings Director, Joel Osbourne, would be happy to speak to you again if required. ...

“ Excellent... ”

Jul 23,2018
Minithumbup
By: 'J Read'
Jul 23,2018
0 people found
this helpful
Really helpful, and very professional. We purchased our new home through Jones Robinson and had only good experiences with them. Highly recommended....
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“ Driving things forward 'on top of it'... ”

Jul 23,2018
Minithumbup
Deborah
By: 'Debbie Robinson'
Jul 23,2018
0 people found
this helpful
Deborah promptly and clearly communicated every step of the way making the buying process as simple and quick as possible - thank you for your calm, proactive professionalism Deborah...
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“ Awesome... ”

Jul 20,2018
Minithumbup
Michael
By: 'Q Piece'
Jul 20,2018
0 people found
this helpful
Michael was a pleasure to work with throughout the process and really knows his stuff! I would recommend him to anyone looking to sell their house....
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Comment on agent fees
Good
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“ Excellent service... ”

Jul 16,2018
Minithumbup
Paul
Beth
By: 'Chris'
Jul 16,2018
1 people found
this helpful
Paul and his team have been excellent at every step of the process. They are efficient, friendly and professional. Not something that one can take for granted in this industry. Highly recommend them as experts in the Newbury area....
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Comment on agent fees
Standard
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“ Excellent Service... ”

Jul 16,2018
Minithumbup
Joanne
Toyah
By: 'Mr & Mrs B'
Jul 16,2018
0 people found
this helpful
We recently sold our property through Jones Robinson, Lambourn Branch. Joanne and Toyah have both been very helpful, professional and helped us secure a buyer within less than 2 weeks. They have made the process very smooth with frequent updates, good communication and going the extra ...
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“ Always happy to help... ”

Jul 12,2018
Minithumbup
Toyah
Joanne
By: 'The Oakham'
Jul 12,2018
0 people found
this helpful
Toyah as seen this purchase from Offer to Completion with the utmost friendliness and professionalism, She has also done everything we have asked of Jones Robinson speedily and efficiently, and in many cases gone above and beyond. Joanne has always been a pleasure to speak ...
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“ What a team... ”

Jul 06,2018
Minithumbup
Deborah
Michael
By: 'Tony Ferguson'
Jul 06,2018
0 people found
this helpful
Michael sold our house for us but the real star of this transaction was Deborah, she somehow kept the show on the road despite threats from our buyer that would have collapsed the deal and the whole chain. Regardless of what was thrown at her ...
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“ Seamless... ”

Jul 05,2018
Minithumbup
Anna
By: 'Nick'
Jul 05,2018
0 people found
this helpful
Anna is an asset to the Jones Robinson Team. As a young tenant who has no clue what he is doing, she is very quick to respond to any questions I have no matter how big or small. Couldn't fault the service I've ...
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Comment on agent fees
Good
Was this helpful? Yes

“ Great Agent... ”

Jul 04,2018
Minithumbup
By: 'Nigel'
Jul 04,2018
1 people found
this helpful
A big thank you to Paul and his team for marketing and selling Horsemoor Cottage. The process was faultless and smooth at every stage....
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Comment on agent fees
Good
Was this helpful? Yes

“ Stress Free!... ”

Jul 04,2018
Minithumbup
Anna
By: 'Mia Horn NWN'
Jul 04,2018
0 people found
this helpful
With Anna's help I control a residential property portfolio of 7 houses, without a doubt it would be an absolute nightmare without Anna and her team. Professional, knowledgeable, friendly, supportive are but a few words to describe Anna, she makes it all run smoothly regardless ...
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Comment on agent fees
Reasonable costs, and a great source for outside contractors at good rates
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“ Five Star Service.... ”

Jul 03,2018
Minithumbup
Toyah
By: 'Heidi'
Jul 03,2018
0 people found
this helpful
Thank you so much Toyah and the rest of the team for all your efforts with my recent purchase. Faultless service from start to finish!...
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Was this helpful? Yes

“ Sarah Blake... ”

Jul 02,2018
Minithumbup
By: 'Victoria Hill'
Jul 02,2018
0 people found
this helpful
Sarah has been in charge of managing my rental property. She is very efficient, approachable and has an excellent rapport with people. I would strongly recommend her to anyone wishing to rent a property. I have been impressed with Sarah Blake and Jones Robinson....
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Comment on agent fees
Worth every penny.
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“ Super efficient staff... ”

Jul 02,2018
Minithumbup
Laura
By: 'Annabel'
Jul 02,2018
0 people found
this helpful
Very impressed with Jones Robinson lettings service. All the staff are great and Laura works hard to keep everything running smoothly...
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“ Very informative valuation... ”

Jun 29,2018
Minithumbup
Paula
By: 'Abbie'
Jun 29,2018
0 people found
this helpful
Paula was very professional. She understood the market very well and was very informative when it came to our valuation....
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“ Excellent responsive customer service... ”

Jun 28,2018
Minithumbup
Paula
By: 'Linzi'
Jun 28,2018
0 people found
this helpful
Paula has recently supported us and was outstanding in terms of her approach to putting the customer first. She was incredibly responsive to the point that she came to complete something with us during her annual leave. Highly recommended!...
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“ Thank you!... ”

Jun 27,2018
Minithumbup
By: 'Kevin'
Jun 27,2018
0 people found
this helpful
Thank you so much for sorting out an issue with my rental property. Your patience determination and good humor were much appreciated....
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“ Can't thank the Lambourn ladies enough for their help & guidance.... ”

Jun 26,2018
Minithumbup
Toyah
Joanne
By: 'Claire & Mark'
Jun 26,2018
0 people found
this helpful
The ladies were always happy to help, they were positive & patient. Toyah guided us through the procedures & I felt I could ask her anything, she was quick to respond to my emails. Thank you ladies, can't thank you enough. Claire & Mark...
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“ Thank you... ”

Jun 26,2018
Minithumbup
Michael
By: 'Racecourse Road'
Jun 26,2018
0 people found
this helpful
Thank you so much to Michael and the team for our recent sale. It was less than straight forward however Jones Robinson were always professional and helpful. Michael was brilliant and was a rock during the tricky few weeks....
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Comment on agent fees
Not the cheapest however on reflection i was comfortable paying the feeds
Was this helpful? Yes

“ Beyond normal service... ”

Jun 26,2018
Minithumbup
Michael
Karen
By: 'Linda'
Jun 26,2018
0 people found
this helpful
Jones Robinson we have used four times exemplary service each time.They ease a very stressful experience and make it the best it can be...
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Comment on agent fees
Higher than other agents approached but worth it for the personal service.
Was this helpful? Yes

“ Sale and purchase.... ”

Jun 25,2018
Minithumbup
Toyah
Joanne
By: 'Arnie jones'
Jun 25,2018
0 people found
this helpful
The two ladies who I dealt with couldn't have been more helpful, any questions were answered and explained to me in easy terms! Thankyou so much and would recommend them to anyone looking to buy or sell ....
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Comment on agent fees
I was more than happy with my fees
Was this helpful? Yes

“ First Class service... ”

Jun 23,2018
Minithumbup
Paula
Nicky
By: 'Scot'
Jun 23,2018
0 people found
this helpful
Thank you very much to Paula, Nicky and Team at the Jones Robinson Newbury branch for providing excellent advice and support whilst selling our property. From valuation to offer we received 18 viewers and 4 offer for our property. Following our sale Nicky was at the end ...
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“ First Class... ”

Jun 15,2018
Minithumbup
Toyah
Joanne
By: 'Linda'
Jun 15,2018
0 people found
this helpful
This is my second property sold by Jones Robinson, Paul Evans in the Newbury Office was my first contact, he proved to be what he promised to be. He treated my Aunts Property with care & respect which was very important to me. He also ...
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Comment on agent fees
I believe you get what you pay for and with Jones Robinson you get commitment, care and a very good price.
Was this helpful? Yes

ARLA TPOS DPS TDS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
69 2 117 14 454 0 161 3 24 6

Agent Fees

No fees set.
Last updated at 2:31 PM 01/11/2017 by allAgents

Complaints Procedure

No procedure set.
Last updated at 2:31 PM 01/11/2017 by allAgents

Awards won by Jones Robinson Estate Agents

Individual Branch Awards

Lambourn, RG17

Newbury, RG14


Lambourn
Market Place, Lambourn RG17 8XU
(234)
Newbury
118 Bartholomew Street, Newbury RG14 5DT
(608)


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