• upload your photo
    Paul Hodgson
  • claim your profile
    Paula Rudge
  • claim your profile
    Marc Gregory
  • claim your profile
    Richard Login
  • claim your profile
    Deborah Tomlinson
  • claim your profile
    Charles Robinson
  • Paul Broomham
    Paul Broomham
  • claim your profile
    Anna Lyons
  • claim your profile
    Hollie Howe
  • claim your profile
    Vicky Broadbank
  • upload your photo
    Elizabeth Alden
  • claim your profile
    Chloe Morey
  • claim your profile
    Paul Evans
  • claim your profile
    David Jones
  • claim your profile
    Sara Robinson
  • claim your profile
    Chris Trinder
  • claim your profile
    Laura Davenport
  • claim your profile
    Charles Robinson
  • claim your profile
    Wendy Ecton
  • claim your profile
    nicola taylor
  • claim your profile
    Amanda Hogan
  • claim your profile
    Sarah Lanes
  • claim your profile
    Emily Taylor
  • claim your profile
    Louise Varney
  • claim your profile
    Karen Reade
At Jones Robinson, we can truly claim to be West Berkshire's most prominent and successful firm of estate agents. Over the past five years, we have sold and let more properties in the region than any Read full description...At Jones Robinson, we can truly claim to be West Berkshire's most prominent and successful firm of estate agents. Over the past five years, we have sold and let more properties in the region than any other firm.
 


Properties for sale
Properties for rent
Jan 11,2017
Minithumbup
By:
Jan 11,2017
0 people found
this helpful
We were very happy with the service provided by Jones Robinson. Michael spent plenty of time explaining all our options, always listened well and gave good advice. He was very personable and great to work with on the sale of our house. Plenty of viewings were generated and communication from the office was excellent. Lisa, James, Wendy and Rachel were always professional and followed up/passed on messages promptly when required. After the sale was agreed Deborah kept a close watch and worked har...
read full review
Comment on agent fees
In line with other Agents
Was this helpful? Yes
Jan 10,2017
Minithumbup
By:
Jan 10,2017
0 people found
this helpful
I would not hesitate to recommend Jones Robinson. Toyah you are one in a million, fantastic communication and on the ball! Thankyou so much, I'm so pleased with the service you have provided us....
read full review
Was this helpful? Yes
Jan 06,2017
Minithumbup
By:
Jan 06,2017
0 people found
this helpful
I was impressed by the marketing material Michael brought with him when he came to view my property. He explained the auction approach but the starting price was too low in my opinion. In the end, I got my original asking price. Jones Robinson arranged an impressive number of viewings very soon after the property was marketed. The communication from Michael and the office was excellent throughout. As a customer, I was treated with courtesy throughout. I would use Jones Robinson in the future and...
read full review
Comment on agent fees
Fair
Was this helpful? Yes
Jan 05,2017
Minithumbup
By:
Jan 05,2017
0 people found
this helpful
Toyah has gone above and beyond throughout this process, from the first offer, when she stayed in the office after 6pm on a Friday to give me an answer, through chasing both sides solicitors to achieve my very tight timescale requirements, to a final congratulatory call after completion. There were many times I was wondering 'whats going on' and the phone would ring - it was Toyah, letting me know the progress, also each time I called the phone was answered and my mind at ease. My first property...
read full review
Comment on agent fees
N/A
Was this helpful? Yes
Jan 04,2017
Minithumbup
By:
Jan 04,2017
0 people found
this helpful
We bought a property bring marketed by Jones Robinson for my mother. Joanne and Toyah were bother very helpful through a fairly drawn out process...not their fault! They liaised well with the vendor and the solicitors....
read full review
Comment on agent fees
no fee paid we were the buyers
Was this helpful? Yes
Jan 04,2017
Minithumbup
By:
Jan 04,2017
0 people found
this helpful
A good, personal service with impartial and open advice. The third time we have used Jones Robinson, and on all occasions we have received the service requested. The major plus points are their knowledge of the local market, and 7-day opening hours....
read full review
Comment on agent fees
Fees are a little high, but you get what you pay for...
Was this helpful? Yes
Dec 30,2016
Minithumbup
By:
Dec 30,2016
0 people found
this helpful
Sold my mothers property and I cannot praise the lovely 2 ladies that I had the pleasure of dealing with. Very professional and absolutely fantastic. They kept me upto date regularly and any problems or questions were dealt with quickly. Thank you so much....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Dec 23,2016
Minithumbup
By:
Dec 23,2016
0 people found
this helpful
So often estate agents are portrayed in a poor light, stories are abound, telling tales of woeful customer service, poor communication and financially driven. So it was to my surprise and delight that we happened to purchase our property through Jones Robinson and in particular having the pleasure to deal with Jo and Toyah. I can not praise these ladies high enough, their communication has been absolutely fantastic and their professionalism exemplary. I feel they have taken much of the stres...
read full review
Comment on agent fees
Good
Was this helpful? Yes
Dec 08,2016
Minithumbup
By:
Dec 08,2016
0 people found
this helpful
I dealt with Joanne and Toyah from the Lambourn office. As a first time buyer I was nervous and unsure of the process etc. They gave me excellent advice and guided me every step of the way. I was impressed by their passion and market knowledge. I would recommend them anytime to a prospective buyer....
read full review
Was this helpful? Yes
Nov 28,2016
Minithumbup
By:
Nov 28,2016
1 people found
this helpful
I recently a sold a property through Jones Robinson Lambourn and was totally impressed with the professional service from valuation to the conclusion. Well done Joanne and Toyah. Highly commendable. Have referred to neighbours too...
read full review
Comment on agent fees
Reasonable
Was this helpful? Yes
Nov 16,2016
Minithumbup
By:
Nov 16,2016
0 people found
this helpful
The sale of our house ended up becoming a long process that was far from straight forward, yet we're glad we chose Jones Robinson. Michael was our point of contact from the first valuation right through to completion and it was great to deal with the same person who knew the whole situation. He was always helpful and responded to all queries. We also spoke with Caroline, Wendy and Rachel on a few occasions when Michael was away and unavailable and they were all knowledgeable and helpful. Lisa an...
read full review
Was this helpful? Yes
Nov 14,2016
Minithumbup
By:
Nov 14,2016
0 people found
this helpful
As first time buyers the whole process can seem a bit daunting! However our experience with Jones Robinson made the whole process much easier than expected! Deborah was great and always on hand to answer questions and chase anything up that we needed! We completed on our property on Friday and had a great weekend starting to make it our own. Thanks again Jones Robinson!...
read full review
Was this helpful? Yes
Nov 04,2016
Minithumbup
By:
Nov 04,2016
0 people found
this helpful
I would like to say thank you to Michael for selling our house and for advising us at the beginning. And a very big thank you to Deborah for all the help that she has given me in the last few weeks,she has given me advice when needed and been chasing all party's for us phoning countless time to tell me what she had found out I don't think we could have don't it with out her. Thank you Deborah very much appreciate what you did for us....
read full review
Comment on agent fees
I think the fees are fare for the service given..
Was this helpful? Yes
Nov 04,2016
Minithumbup
By:
Nov 04,2016
0 people found
this helpful
Very good indeed. Exchanged and completed in 8 weeks.. Very helpful staff, and pretty painless(for a house purchase :) Very pleased with the service....
read full review
Was this helpful? Yes
Nov 04,2016
Minithumbup
By:
Nov 04,2016
0 people found
this helpful
My brother in law died earlier this year and it fell to my wife, as Executor, to sell his house near Newbury. We live in Scotland and did not want to be continually travelling south to maintain the house so were looking for an agent who would manage the property for us as well as find a buyer. I passed over two other Newbury agents before going to Jones Robinson on the strength of their client reviews. James Oldring took my initial call and set up a meeting at the house with Paul Hodgson. The ho...
read full review
Comment on agent fees
Appropriate for the service provided
Was this helpful? Yes
Nov 01,2016
Minithumbup
By:
Nov 01,2016
0 people found
this helpful
My property came to the market shortly after Brexit for sale or rent. A difficult time. Both sales and rental teams were extremely responsive and well joined up. Everyone from reception staff to more senior staff were always continuously aware of the situation. When passing through to the conveyance stage communication was excellent and I was constantly kept up to date. I would recommend Jones Robinson whose knowledge and experience were invaluable....
read full review
Was this helpful? Yes
Oct 31,2016
Minithumbup
By:
Oct 31,2016
0 people found
this helpful
We approached Jones Robinson since they are only agent in Lambourn, near to our property and so were easily available for regular updates. Their selling strategy was appropriate for us and an offer was soon available. We accepted this and after a startlingly short time our sale was completed. A very impressive performance by Charles and also Joanne....
read full review
Comment on agent fees
Reasonable
Was this helpful? Yes
Oct 31,2016
Minithumbup
By:
Oct 31,2016
0 people found
this helpful
My Partner and I are in the process of purchasing my parents property so needed a property valuation to proceed with the family concession mortgage. Toyah was extremely helpful in getting this organised for us at a time that was convenient for me to be at the house....
read full review
Was this helpful? Yes
Oct 31,2016
Minithumbup
By:
Oct 31,2016
0 people found
this helpful
Paula, Toyah and Karl were good. I had a very professional attitude from the Lambourn office, I would recommend them....
read full review
Was this helpful? Yes
Oct 28,2016
Minithumbup
By:
Oct 28,2016
0 people found
this helpful
Couldn't be more happy with Toyah and Jo's help through the purchase of our property they were always calling or emailing to check how things were going or if we needed anything very helpful and happy at all times...
read full review
Comment on agent fees
No agents fees as only purchased
Was this helpful? Yes
Oct 28,2016
Minithumbup
By:
Oct 28,2016
0 people found
this helpful
I have been in touch with Poppy for last couple weeks while finalising my rental with Jones Robinson Newbury. She has been extremely professional through out the process and I have been left very satisfied with the prompt and personalised service I have received....
read full review
Comment on agent fees
Fees are ok
Was this helpful? Yes
Oct 27,2016
Minithumbup
By:
Oct 27,2016
0 people found
this helpful
We've had a really positive experience selling our property with Jones Robinson. Communication was excellent throughout. Although we dealt mostly with Paul, who was fantastic, the rest of the team were always up-to-speed and very helpful. Paul's knowledge of the local market was invaluable and resulted in us achieving the best possible price for our property. I would certainly recommend Jones Robinson to friends....
read full review
Was this helpful? Yes
Oct 24,2016
Minithumbup
By:
Oct 24,2016
0 people found
this helpful
We are interested in extending our home. Caroline offered help and advice beyond expectation. She provided us with a clear idea as to the current market value of our home and its potential value following an extension. She was incredibly helpful at making suggestions as to what would work best and even drew out a plan. This level of care makes me feel sure that when the time comes to sell we would strongly consider marketing our house with Jones Robinson....
read full review
Was this helpful? Yes
Oct 14,2016
Minithumbup
By:
Oct 14,2016
0 people found
this helpful
I cannot believe how wonderful it was to deal with Joanne at the Lambourn office. My sale and purchase were not simple and had very costly timescales around them and so getting the right buyer was crucial. And we were delighted that a buyer was found who could work to our timeline and with minimal disruption. Through the whole process Joanne was on hand to deal with viewings, queries and panic moments calmly and efficiently which was a great relief on our side knowing all was in hand. I would ce...
read full review
Comment on agent fees
As per the average
Was this helpful? Yes
Oct 12,2016
Minithumbup
By:
Oct 12,2016
0 people found
this helpful
Deborah worked tirelessly to keep me informed during the sale and purchase of our properties. The sale was difficult at times for a variety of a reasons but Deborah worked hard to resolve issues and move us forward until we finally exchanged. Thank you Deborah....
read full review
Comment on agent fees
Fairly expensive but good service and not much higher than others in the area.
Was this helpful? Yes
Oct 12,2016
Minithumbup
By:
Oct 12,2016
0 people found
this helpful
From initial consultation to completion it has been a pleasure to deal with Jones Robinson, Charles Robinson was exceptional he went beyond the call of duty and made what was a very difficult sale as stress free as possible. Calls to the office were handled professionally and everybody did what they said they would do. The service received from Jones Robinson far exceeded my expectations....
read full review
Comment on agent fees
The fees were fractionally higher than others who quoted but I am confident the sale price achieved and the professional service received made them worth every penny.
Was this helpful? Yes
Oct 07,2016
Minithumbup
By:
Oct 07,2016
0 people found
this helpful
We are very impressed with the service provided by this company. Caroline has dealt with the marketing of the property in a sensitive manner and has been able to offer advice where needed. The sales brochure is very pleasing and shows the best attributes of the house....
read full review
Comment on agent fees
Very reasonable
Was this helpful? Yes
Oct 05,2016
Minithumbup
By:
Oct 05,2016
0 people found
this helpful
Excellent service finding tenants. Laura is a helpful knowledgeable person with a strong positive helpful attitude and broad market knowledge. She is always quick to respond....
read full review
Comment on agent fees
Fair
Was this helpful? Yes
Oct 04,2016
Minithumbup
By:
Oct 04,2016
0 people found
this helpful
We found Caroline very polite and helpful. Not having sold a house for many years she guided us through the process and helped to secure buyers within a matter of weeks...
read full review
Comment on agent fees
good to fair
Was this helpful? Yes
Oct 02,2016
Minithumbup
By:
Oct 02,2016
0 people found
this helpful
I have not moved house in over 30 years but Michael Simpson was very reassuring throughout the whole process and together with Deborah made the whole process run very smoothly. The whole team were extremely helpful and I would definitely recommend Jones Robinson to anyone wishing to sell their house. Thank you to everybody....
read full review
Comment on agent fees
They are not the cheapest Agent but because they are very good it is worth paying a little extra.
Was this helpful? Yes

ARLA RICS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
56 2 102 13 372 0 136 3 18 5

Job vacancies

Please see a list of jobs available

Agent Fees

No fees set.

Complaints Procedure

No procedure available.

Firm rankings



Lambourn
Market Place, Lambourn RG17 8XU
(200)
Newbury
118 Bartholomew Street, Newbury RG14 5DT
(499)

Make an Enquiry




.