• Paul Hodgson
    Paul Hodgson
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    Paula Rudge
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    Deborah Tomlinson
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    Charles Robinson
  • Paul Broomham
    Paul Broomham
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    Anna Lyons
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    Elizabeth Alden
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    Chloe Morey
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    Paul Evans
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    David Jones
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    Sara Robinson
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    Laura Davenport
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    Charles Robinson
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    Karen Reade
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    Wendy Vincent
  • Toyah Leonard
    Toyah Leonard
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    Michael Simpson
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    Sian Cockerell
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    Liz Alden
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    Karen Ramsay
  • James Oldring
    James Oldring
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    Deborah
  • Poppy  Watts
    Poppy Watts
  • Joanne Schedler
    Joanne Schedler
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    Rachel
At Jones Robinson, we can truly claim to be West Berkshire's most prominent and successful firm of estate agents. Over the past five years, we have sold and let more properties in the region than any Read full description...At Jones Robinson, we can truly claim to be West Berkshire's most prominent and successful firm of estate agents. Over the past five years, we have sold and let more properties in the region than any other firm.
 
www.jonesrobinson.co.uk Properties for sale
Properties for rent
Nov 15,2017
Minithumbup
Caroline Maddock
Deborah Tomlinson
By: 'Brenda Shepherd'
Nov 15,2017
0 people found
this helpful
Right from the start of what proved to be a tortuous journey through to sale Caroline was by our side. Her professional approach and business knowledge gave us great confidence we would get there in the end. Caroline dealt with us with great aplomb and a wonderful sense of humour. Her empathy for our situation was heartwarming. When she disappeared off to get married she left us in the more than capable hands of Deborah Tomlinson, our own personal Rottweiler. Deborah got things done quickly and ...
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Comment on agent fees
Agents fees are extortionate but we knew that when we signed up. However we less pleased to find the fees for conveyancing also included a fee for the agent, approx the same as for the conveyancing doubling the cost. We won't be caught like that again.
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Nov 14,2017
Minithumbup
Deborah Tomlinson
Caroline Maddock
By: 'Serina Wright'
Nov 14,2017
0 people found
this helpful
From start to finish of our house sale "The Jones Robinson team " have been AMAZING. They have kept us informed constantly and they have answered all my questions quickly, and there have been many!! All in all really good experience throughout. Each and every member of the team at Jones Robinson are always happy and willing to help at any time....
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Comment on agent fees
Considering what they have to do, great value for money.
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Nov 07,2017
Minithumbup
Toyah Leonard
By: 'Nicola'
Nov 07,2017
0 people found
this helpful
I never normally write reviews but feel in this instance I should. Toyah at Jones Robinson has so far made buying our new home a fun and positive experience. I have had to deal with few agents in the last few weeks and have felt totally underwhelmed at the attitude I have been shown. Toyah and all the staff I have spoken to have been helpful, curteous and above all honest which is hard to find. I would recommend to anyone who is looking to sell their home in this area to give these guys a ca...
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Nov 03,2017
Minithumbup
Charles Robinson
Toyah Leonard
By: 'Zanie'
Nov 03,2017
0 people found
this helpful
Joanne and Toyah have been a delight to deal with, efficient and hardworking yet sympathetic in a hard decision selling our lovely Home. Also we're great in negotiation and found the right couple to buy our home....
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Comment on agent fees
Agents fees were good
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Oct 20,2017
Minithumbup
Joanne Schedler
Toyah Leonard
By: 'Chris Howard'
Oct 20,2017
0 people found
this helpful
The customer service and knowledge of the local area was absolutely outstanding. Both Joanne and Toyah were super friendly from the start and I have come away delighted both in the advice I received and the final outcome. They took me through every step carefully and they completely followed through on the expectations they gave me at the start of the process. The process was so swift and efficient and I am a happy seller. I sense the buyers had an equally smooth experience as the whole transact...
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Comment on agent fees
Good. As I was confident in the estate agent I was solely with them and the fee was reflected in this and very reasonable.
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Oct 09,2017
Minithumbup
Paul Hodgson
Deborah Tomlinson
By: 'Sale Complete'
Oct 09,2017
0 people found
this helpful
Thanks to all at Jones Robinson. I would thoroughly recommend their team who all played their part in a successful sale. We were notified of all viewings which were supervised by JR staff and subsequently informed of feedback. An especial thanks to Deborah whose unenviable job it is to drive the sale through to completion....
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Comment on agent fees
On reflection the fees seem fair considering the complete package offered.
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Oct 07,2017
Minithumbup
Toyah Leonard
By: 'Dennis'
Oct 07,2017
0 people found
this helpful
I am sure, that without the enthusiasm, professionalism and commitment by Toyah, to selling my property, I would still be waiting for the property to sell. I have nothing but the highest regard and praise fro the work she has done and I am very grateful for all her hard work....
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Comment on agent fees
More expensive than purple bricks, but purple bricks doesn't have Toyah working for them
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Oct 03,2017
Minithumbup
Joanne Schedler
Toyah Leonard
By: 'Peter and Louise Methven'
Oct 03,2017
0 people found
this helpful
Joanne and Toyah provided a highly professional and friendly service and we could not recommend them enough. We can honestly say we wouldn't be in our new home without Joanne's advice and guidance. She matched our requirements (including ones we hadn't expressed) to enable us to find our forever home. They also made selling our previous home a simple and straight forward process....
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Comment on agent fees
Jones Robinson were clear and upfront about their costs from the initial meeting, and that was what we were charged.
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Sep 27,2017
Minithumbup
Michael Simpson
By: 'Dan'
Sep 27,2017
0 people found
this helpful
Property selling made easy. Michael suggested that I'd made the right descision using Jones Robinson to act on my behalf which it certainly was as my house was sold for the asking price in the first week. Cannot recommend enough. Thank you....
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Sep 27,2017
Minithumbup
Michael Simpson
James Oldring
By: 'Harriet'
Sep 27,2017
0 people found
this helpful
If only I could add the whole sales team! Fabulous customer service from a fantastic team of happy, helpful staff! We found a property we wanted to buy, so Michael managed to get ours listed within a week, and with James' help (and all the ladies in the office) I had a number of offers over asking price within three days! Couldn't have wished for a smoother transition from one house, to another! Thank you Jones Robinson team! Can't wait to do business again!...
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Comment on agent fees
Excellent
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Sep 05,2017
Minithumbup
Toyah Leonard
Joanne Schedler
By: 'Charlotte'
Sep 05,2017
0 people found
this helpful
Fantastic service from start to finish. Answered any questions we had along the way no matter how big or small and we were constantly updated with progress. Would definitely recommend....
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Aug 31,2017
Minithumbup
Toyah Leonard
Joanne Schedler
By: 'kelvin'
Aug 31,2017
0 people found
this helpful
Toyah Leonard / and Joanne Schedler ,they have been great all the way along I would Recommend the Girls to anybody , Great service phoning each week telling you stage by stage what is happening with the sale .I have been buying homes all my life 14 in all and this is been the best Agent i have ever used ,...
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Comment on agent fees
good
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Aug 18,2017
Minithumbup
Paul Evans
Deborah Tomlinson
By: 'AndyH'
Aug 18,2017
0 people found
this helpful
The service and experience dealing with Jones Robinson was excellent. Paul is the Professional's Professional - level headed, realistic, and not one to overstate. Everything is clear and to the point and his guidance was rock solid. Deborah's unique skill is to be able to forge relationships with everyone involved - whether this is buyers, solicitors or whomsoever - and gain their trust. She always seems to be able to find out exactly where everyone is in the process and is able to continuousl...
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Comment on agent fees
Fair, given the high levels of interaction and care they provide.
Was this helpful? Yes
Aug 12,2017
Minithumbup
Laura Davenport
Poppy Watts
By: 'Andrew & Jo Muir'
Aug 12,2017
0 people found
this helpful
We have used JR before and that's why we chose them again to manage our rental property. The staff are all very helpful and professional. We have mainly dwelt with Laura and Poppy which has been effortless on our behalf as they are always very proactive. If either are engaged with other clients the other members of staff have also been extremely helpful. We are delighted with the service which JR provide and intend to continue to use their services with future properties, thank you!...
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Aug 04,2017
Minithumbup
Michael Simpson
By: 'J Anderson'
Aug 04,2017
0 people found
this helpful
We received an excellent service from Jones Robinson. Michael was always friendly and personable- he was also constantly available at the end of the phone if we needed to ask any questions- if he wasn't in then he replied to emails as soon as he could. All staff that we dealt with were professional and helpful....
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Comment on agent fees
The fees are higher than other agencies but you do receive an extremely good service for this.
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Jul 31,2017
Minithumbup
Wendy Vincent
Lisa Crayton
By: 'Georgie Sturt'
Jul 31,2017
0 people found
this helpful
I couldn't be happier with the service we received from Jones Robinson's. They made the whole process so simple and answered all my questions no matter how silly. If they couldn't answer my question they would find someone who could. The house is perfect and they were the only estate agents that actually listened to what we were looking for rather than just sending us tons of houses that we weren't interested in just to make a sale. The whole experience was a lot more personal and made buying ou...
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Jul 19,2017
Minithumbup
Joanne Schedler
Toyah Leonard
By: 'Richard and Meg Brown'
Jul 19,2017
0 people found
this helpful
Buying and selling houses is a tricky and exhausting business! Our recent sale/purchase scenario was no exception. In the midst of our confusion and frustration, when circumstances and stories changed almost daily, there were two people we knew we could rely on - Joanne, who had set up our sale and marketed the successful deal swiftly and efficiently, and Toyah, who showed a tenacious quality in regularly checking on progress at both ends of the deal. Very well done ladies!!! You handled the...
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Comment on agent fees
Good
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Jul 17,2017
Minithumbup
Paul Hodgson
By: 'Trevor Yeoman'
Jul 17,2017
1 people found
this helpful
I have sold two properties recently via Paul Hodgson and the Jones Robinson Team. The skills, knowledge and customer service provided are exceptional. I strongly recommend as the best Estate Agents in West Berkshire....
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Comment on agent fees
Fees are reasonable-the service exceptional-so represents great value.
Was this helpful? Yes
Jul 13,2017
Minithumbup
Deborah Tomlinson
Paul Hodgson
By: 'RodneyCusack'
Jul 13,2017
0 people found
this helpful
I have both bought and sold through Jones Robinson, and found the professionalism throughout both processes exceptional. The stress of selling was much eased by Deborah's efficiency in keeping me regularly informed on all matters and Paul ensured I felt like a valued client at all times....
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Comment on agent fees
Extremely good.
Was this helpful? Yes
Jul 05,2017
Minithumbup
Caroline Maddock
Deborah Tomlinson
By: 'Jacqui'
Jul 05,2017
0 people found
this helpful
Caroline Wright has been just brilliant, she is the most helpful and caring person I have ever met in this line of business....
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Comment on agent fees
Good
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Jul 04,2017
Minithumbup
Caroline Maddock
Deborah Tomlinson
By: 'Mat'
Jul 04,2017
0 people found
this helpful
So I had 5 of the top rated agents in Newbury come round to my property to have a chat about selling my property and I was impressed most by Jones Robinson, namely Caroline. She had a great insight in the market and a very friendly, knowledgeable approach which was lacking with the other agents. The less pressured approach I found to my liking and I had confidence with leaving my first property sell with JR. The property sold in 3 days of being on the market and I accepted an offer above guide p...
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Comment on agent fees
Was more than happy with the fees as the service was so good.
Was this helpful? Yes
Jun 28,2017
Minithumbup
Michael Simpson
By: 'Abby G'
Jun 28,2017
0 people found
this helpful
Jones Robinson helped us to achieve a sale at a difficult time for ourselves. The whole team work in a professional and friendly manner in their various roles and yet obviously work closely as a team so that the whole process runs like clockwork....
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Comment on agent fees
Quality and efficiency always worth that little extra.
Was this helpful? Yes
Jun 28,2017
Minithumbup
Caroline Maddock
By: 'Family G'
Jun 28,2017
0 people found
this helpful
Caroline was a true professional in a kind and caring way, she was always on hand to answer questions or give advice on how to present our property to its full potential. She really did care about our house and our part in the process - We thank you very much....
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Comment on agent fees
The fees were in line with other agents in the area.
Was this helpful? Yes
Jun 20,2017
Minithumbup
Michael Simpson
By: 'Jeff Lynes'
Jun 20,2017
0 people found
this helpful
Very efficient service, I was always notified of all developments at every stage of selling my house. Viewings were always on time with detailed feedback either by email or phone. Negotiations, exchange of contracts and completion all hassle free and professionally carried out....
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Comment on agent fees
good
Was this helpful? Yes
Jun 20,2017
Minithumbup
Poppy Watts
Paul Broomham
By: 'Edward Smith'
Jun 20,2017
0 people found
this helpful
My experience of Poppy and Paul so far has been very positive. They have responded to all of my queries promptly and with all the relevant information. I was always kept up to date with the progress of letting out the apartment. I would highly recommend their services to any new or existing customers....
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Comment on agent fees
Very good.
Was this helpful? Yes
Jun 16,2017
Minithumbup
Toyah Leonard
Joanne Schedler
By: 'Holly'
Jun 16,2017
0 people found
this helpful
The purchase of our house in Lambourn was our first and certainly not an easy one but Jones Robinson, particularly Toyah, were absolutely fantastic: so kind, helpful, approachable and, above all, honest. Throughout the looking and buying process you come across a lot of different people who don't seem to make the process any easier however we could always rely on Toyah and Jo to be attentive and helpful. I would certainly recommend Jones Robinson as the best Estate Agents we came across....
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Jun 15,2017
Minithumbup
Toyah Leonard
By: 'Chris'
Jun 15,2017
1 people found
this helpful
Toyah was absolutely excellent. She ensured that the sale went through second time round after the first purchaser had to withdraw. Nothing was too much trouble, and her positive approach was greatly appreciated. She liaised with me, the buyers and the solicitors to make sure that everything was going to plan and that any issues were dealt with very quickly. Outstanding work....
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Comment on agent fees
At 1.5% they are quite high, but JR had to do a lot of work. I'm not 100% sure about the "offers over" approach in this market (Not Toyah's decision).
Was this helpful? Yes
Jun 07,2017
Minithumbup
Paul Evans
By: 'Mary and Allen'
Jun 07,2017
0 people found
this helpful
We would like to thank Paul and all the staff for selling our Bungalow. After 30 years there property selling has changed, but Paul was always on hand to answer questions and kept us regularly updated. Everything has gone amazingly smoothly with no hitches so thank you to all....
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Comment on agent fees
Excellent
Was this helpful? Yes
Jun 03,2017
Minithumbup
Toyah Leonard
Joanne Schedler
By: 'Jenny Hutchinson'
Jun 03,2017
0 people found
this helpful
A fantastic service from these ladies. They both worked tirelessly to sell our house. They were both very professional in their approach and were an absolute pleasure to deal with. Always polite helpful, friendly and efficient. We would strongly recommend your agency to other sellers....
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Comment on agent fees
Fees as expected
Was this helpful? Yes
Jun 02,2017
Minithumbup
Laura Davenport
Deborah Tomlinson
By: 'Emma'
Jun 02,2017
0 people found
this helpful
Both Laura and Deborah were extremely helpful, understanding and easy to communicate with. I bought the property through them and I am continuing to use Jones Robinson to rent the property out....
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Was this helpful? Yes

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Last updated at 2:31 PM 01/11/2017 by allAgents

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Last updated at 2:31 PM 01/11/2017 by allAgents

Awards won by Jones Robinson Estate Agents

Individual Branch Awards

Lambourn, RG17 8XU

Newbury, RG14 5DT

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