• Paul Hodgson
    Paul Hodgson
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    Paula Rudge
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    Deborah Tomlinson
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    Charles Robinson
  • Paul Broomham
    Paul Broomham
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    Anna Lyons
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    Elizabeth Alden
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    Chloe Morey
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    Paul Evans
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    David Jones
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    Sara Robinson
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    Laura Davenport
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    Charles Robinson
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    Karen Reade
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    Wendy Vincent
  • Toyah Leonard
    Toyah Leonard
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    Michael Simpson
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    Sian Cockerell
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    Liz Alden
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    Karen Ramsay
  • James Oldring
    James Oldring
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    Deborah
  • Poppy  Watts
    Poppy Watts
  • Joanne Schedler
    Joanne Schedler
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    Rachel
At Jones Robinson, we can truly claim to be West Berkshire's most prominent and successful firm of estate agents. Over the past five years, we have sold and let more properties in the region than any Read full description...At Jones Robinson, we can truly claim to be West Berkshire's most prominent and successful firm of estate agents. Over the past five years, we have sold and let more properties in the region than any other firm.
 
www.jonesrobinson.co.uk Properties for sale
Properties for rent
Jan 12,2018
Minithumbup
Michael Simpson
By: 'Capability'
Jan 12,2018
0 people found
this helpful
Michael was fantastic throughout the whole experience, from the initial visit he made us feel at ease and gave us confidence that we were going with the right agent. No hard-pressure marketing, no superlatives, just an appropriate level of confidence that they could deliver the right service for us. Michael in particular was attentive and thorough throughout, listening to what we wanted and what was important to us, and always following up to check that everything was going to plan - not heavy...
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Comment on agent fees
Fair price for a top quality service
Was this helpful? Yes
Jan 08,2018
Minithumbup
Paul Hodgson
Sara Robinson
By: 'Brian Kieran'
Jan 08,2018
0 people found
this helpful
Paul worked very hard and gave good advise, resulting in the sale of my property at the right price, at a time when it was a 'buyers market' Sara, has always been, during the time I have worked with her, not only very pleasant to deal with, but super efficient....
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Comment on agent fees
One would always like the same service at half the price.
Was this helpful? Yes
Jan 07,2018
Minithumbup
Paul Hodgson
Deborah Tomlinson
By: 'Andy+Karen'
Jan 07,2018
0 people found
this helpful
We were very satisfied with the whole JR team, but especially with Paul's professional approach and to Deborah for driving the process through to completion. We would use JR again....
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Comment on agent fees
I think you get what you pay for
Was this helpful? Yes
Jan 03,2018
Minithumbup
Paul Evans
By: 'Ruby McGuire'
Jan 03,2018
0 people found
this helpful
Paul kept in touch with us on a regular basis, so that we always knew what was going on with our sale. He also gave us invaluable advice resulting in a quicker sale of our property, never as easy when it's in the lead up to Christmas! Thanks Paul, we're looking forward to moving to our dream home, made possible thanks to you & the team's support :)...
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Comment on agent fees
Good
Was this helpful? Yes
Jan 02,2018
Minithumbup
Joanne Schedler
Toyah Leonard
By: 'Paul Netherwood'
Jan 02,2018
0 people found
this helpful
The service from Jo & Toyah has been excellent at all levels, I've been kept informed at all times in the process....
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Comment on agent fees
The Agents Fees aligned with expectations.
Was this helpful? Yes
Dec 20,2017
Minithumbup
Caroline Maddock
Deborah Tomlinson
By: 'Marylyn and Michael Turner'
Dec 20,2017
0 people found
this helpful
We cannot fault the service we have received from Sales (Caroline) and Conveyancing (Deborah) and , indeed, their recommended solicitor. In what turned out to be a long and arduous process, we were at all times kept informed in a friendly and sympathetic manner. Their relentless perseverance in bringing the matter to a successful conclusion was outstanding. Thank you all!...
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Comment on agent fees
Worth every penny!
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Dec 18,2017
Minithumbup
By: 'Matt K'
Dec 18,2017
0 people found
this helpful
Excellent support from start to finish! I am very pleased with the level of service provided by Jones Robinson - special thanks to Nicky Simpson for her prompt communications and, when necessary, chasing the parties involved. The whole estate agency has been a pleasure to work with, and I would highly recommend it....
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Comment on agent fees
Fair - I felt the services provided were good value for money.
Was this helpful? Yes
Dec 13,2017
Minithumbup
Toyah Leonard
By: 'Claire@Tulipana'
Dec 13,2017
0 people found
this helpful
I simple review is not enough to express the brilliant service from Toyah and Jo. They went above and beyond their duties to help with our purchase. The attention to finer details and communication was absolutely brilliant....
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Comment on agent fees
Strangely enough we were the purchasers of this property so paid no fee what so ever! Shame really as I cannot say the same for our acting agents.
Was this helpful? Yes
Dec 11,2017
Minithumbup
Joanne Schedler
Toyah Leonard
By: 'Kate + Chris'
Dec 11,2017
0 people found
this helpful
Best Estate Agents we have ever dealt with! Both went above and beyond for us at every turn and we couldn't have asked for more.. Would highly recommend to everyone! Thank you Toyah and Jo!...
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Comment on agent fees
Na
Was this helpful? Yes
Dec 08,2017
Minithumbup
Paula Rudge
Nicky
By: 'Kimberley'
Dec 08,2017
0 people found
this helpful
The service provided by this estate agent was second to non from beginning to end! They were amazing and would recommend them to family and friends any day! Would also recommend the solicitors they use too! One happy customer!!!...
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Comment on agent fees
Higher than average but totally worth it!
Was this helpful? Yes
Dec 07,2017
Minithumbup
Michael Simpson
Deborah Tomlinson
By: 'Newbury Seller'
Dec 07,2017
0 people found
this helpful
We first met Michael when he came to value my husband's late parents' home. We were immediately impressed with him because of the amount of time he spent explaining the whole process and what would be our best option for marketing the property. The good service continued throughout marketing the property and after we found a buyer Deborah took over and was extremely helpful and supportive. Both of us have no hesitation in recommending Jones Robinson to anyone looking to sell their pr...
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Dec 06,2017
Minithumbup
By: 'Steve from Newbury'
Dec 06,2017
0 people found
this helpful
We found Jones Robinson to be the best agents we have used when selling a property, who kept us regularly updated on the progress of our sale....
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Comment on agent fees
Agents fees in line with industry
Was this helpful? Yes
Dec 06,2017
Minithumbup
Joanne Schedler
Toyah Leonard
By: 'Richard Chugg'
Dec 06,2017
0 people found
this helpful
Joanne and Toyah were always on hand to help, very professional and nothing was too much trouble. I liked the flexibility. especially being able to get hold of them out of hours. Highly recommended! Thank you for all of your help...
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Comment on agent fees
Good
Was this helpful? Yes
Nov 29,2017
Minithumbup
Charlotte Moore
By: 'Lynda'
Nov 29,2017
0 people found
this helpful
We have been very pleased dealing with Charlotte during a change of tenancy. She has always replied promptly to e-mails and phone calls. We would not hesitate to recommend her to other landlords....
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Comment on agent fees
Good
Was this helpful? Yes
Nov 28,2017
Minithumbup
Paula Rudge
Nicky
By: 'Alyx'
Nov 28,2017
0 people found
this helpful
From start to finish I found everyone at Jones Robinson to be professional, knowledgeable and friendly. The communication updates I received were brilliant. I knew that after my sale had been agreed that Nicky was speaking to my buyers as much as me and the solicitors. Everyone was being kept in the loop and updated - even if the update was to say there was nothing new that week. This, I found invaluable, because silence is scary when spending so much money!...
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Comment on agent fees
Agent fees might have been 0.5 more than others had quoted but I feel I got very good value and would not hesitate to recommend them.
Was this helpful? Yes
Nov 24,2017
Minithumbup
Joanne Schedler
Toyah Leonard
By: 'Louise Jones'
Nov 24,2017
0 people found
this helpful
Joanne and Toyah made selling a home run as smoothly as possible. Their friendly, efficient approach took away some of the known house moving stresses. Their communication from start to finish could not be faulted, and a huge effort was made to progress everyone concerned. I'm also happy to know that what was a lovely home will continue to be for someone else. The right person for the right property....
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Comment on agent fees
Competitive.
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Nov 22,2017
Minithumbup
Toyah Leonard
By: 'Sallie & Alan'
Nov 22,2017
0 people found
this helpful
Toyah Leonard has been exceptionally helpful, she has gone above and beyond to make our purchase as smooth and hassle free as possible. She is always bright and cheerful and nothing is too much trouble. Joanne has also been very helpful. I wouldn't hesitate to recommend this agent. Exceptional service....
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Comment on agent fees
Not applicable as purchaser.
Was this helpful? Yes
Nov 15,2017
Minithumbup
Caroline Maddock
Deborah Tomlinson
By: 'Brenda Shepherd'
Nov 15,2017
0 people found
this helpful
Right from the start of what proved to be a tortuous journey through to sale Caroline was by our side. Her professional approach and business knowledge gave us great confidence we would get there in the end. Caroline dealt with us with great aplomb and a wonderful sense of humour. Her empathy for our situation was heartwarming. When she disappeared off to get married she left us in the more than capable hands of Deborah Tomlinson, our own personal Rottweiler. Deborah got things done quickly and ...
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Comment on agent fees
Agents fees are extortionate but we knew that when we signed up. However we less pleased to find the fees for conveyancing also included a fee for the agent, approx the same as for the conveyancing doubling the cost. We won't be caught like that again.
Was this helpful? Yes
Nov 14,2017
Minithumbup
Deborah Tomlinson
Caroline Maddock
By: 'Serina Wright'
Nov 14,2017
0 people found
this helpful
From start to finish of our house sale "The Jones Robinson team " have been AMAZING. They have kept us informed constantly and they have answered all my questions quickly, and there have been many!! All in all really good experience throughout. Each and every member of the team at Jones Robinson are always happy and willing to help at any time....
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Comment on agent fees
Considering what they have to do, great value for money.
Was this helpful? Yes
Nov 07,2017
Minithumbup
Toyah Leonard
By: 'Nicola'
Nov 07,2017
0 people found
this helpful
I never normally write reviews but feel in this instance I should. Toyah at Jones Robinson has so far made buying our new home a fun and positive experience. I have had to deal with few agents in the last few weeks and have felt totally underwhelmed at the attitude I have been shown. Toyah and all the staff I have spoken to have been helpful, curteous and above all honest which is hard to find. I would recommend to anyone who is looking to sell their home in this area to give these guys a ca...
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Was this helpful? Yes
Nov 03,2017
Minithumbup
Charles Robinson
Toyah Leonard
By: 'Zanie'
Nov 03,2017
0 people found
this helpful
Joanne and Toyah have been a delight to deal with, efficient and hardworking yet sympathetic in a hard decision selling our lovely Home. Also we're great in negotiation and found the right couple to buy our home....
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Comment on agent fees
Agents fees were good
Was this helpful? Yes
Oct 20,2017
Minithumbup
Joanne Schedler
Toyah Leonard
By: 'Chris Howard'
Oct 20,2017
0 people found
this helpful
The customer service and knowledge of the local area was absolutely outstanding. Both Joanne and Toyah were super friendly from the start and I have come away delighted both in the advice I received and the final outcome. They took me through every step carefully and they completely followed through on the expectations they gave me at the start of the process. The process was so swift and efficient and I am a happy seller. I sense the buyers had an equally smooth experience as the whole transact...
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Comment on agent fees
Good. As I was confident in the estate agent I was solely with them and the fee was reflected in this and very reasonable.
Was this helpful? Yes
Oct 09,2017
Minithumbup
Paul Hodgson
Deborah Tomlinson
By: 'Sale Complete'
Oct 09,2017
0 people found
this helpful
Thanks to all at Jones Robinson. I would thoroughly recommend their team who all played their part in a successful sale. We were notified of all viewings which were supervised by JR staff and subsequently informed of feedback. An especial thanks to Deborah whose unenviable job it is to drive the sale through to completion....
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Comment on agent fees
On reflection the fees seem fair considering the complete package offered.
Was this helpful? Yes
Oct 07,2017
Minithumbup
Toyah Leonard
By: 'Dennis'
Oct 07,2017
0 people found
this helpful
I am sure, that without the enthusiasm, professionalism and commitment by Toyah, to selling my property, I would still be waiting for the property to sell. I have nothing but the highest regard and praise fro the work she has done and I am very grateful for all her hard work....
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Comment on agent fees
More expensive than purple bricks, but purple bricks doesn't have Toyah working for them
Was this helpful? Yes
Oct 03,2017
Minithumbup
Joanne Schedler
Toyah Leonard
By: 'Peter and Louise Methven'
Oct 03,2017
0 people found
this helpful
Joanne and Toyah provided a highly professional and friendly service and we could not recommend them enough. We can honestly say we wouldn't be in our new home without Joanne's advice and guidance. She matched our requirements (including ones we hadn't expressed) to enable us to find our forever home. They also made selling our previous home a simple and straight forward process....
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Comment on agent fees
Jones Robinson were clear and upfront about their costs from the initial meeting, and that was what we were charged.
Was this helpful? Yes
Sep 27,2017
Minithumbup
Michael Simpson
By: 'Dan'
Sep 27,2017
0 people found
this helpful
Property selling made easy. Michael suggested that I'd made the right descision using Jones Robinson to act on my behalf which it certainly was as my house was sold for the asking price in the first week. Cannot recommend enough. Thank you....
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Sep 27,2017
Minithumbup
Michael Simpson
James Oldring
By: 'Harriet'
Sep 27,2017
0 people found
this helpful
If only I could add the whole sales team! Fabulous customer service from a fantastic team of happy, helpful staff! We found a property we wanted to buy, so Michael managed to get ours listed within a week, and with James' help (and all the ladies in the office) I had a number of offers over asking price within three days! Couldn't have wished for a smoother transition from one house, to another! Thank you Jones Robinson team! Can't wait to do business again!...
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Comment on agent fees
Excellent
Was this helpful? Yes
Sep 05,2017
Minithumbup
Toyah Leonard
Joanne Schedler
By: 'Charlotte'
Sep 05,2017
0 people found
this helpful
Fantastic service from start to finish. Answered any questions we had along the way no matter how big or small and we were constantly updated with progress. Would definitely recommend....
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Was this helpful? Yes
Aug 31,2017
Minithumbup
Toyah Leonard
Joanne Schedler
By: 'kelvin'
Aug 31,2017
0 people found
this helpful
Toyah Leonard / and Joanne Schedler ,they have been great all the way along I would Recommend the Girls to anybody , Great service phoning each week telling you stage by stage what is happening with the sale .I have been buying homes all my life 14 in all and this is been the best Agent i have ever used ,...
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Comment on agent fees
good
Was this helpful? Yes
Aug 18,2017
Minithumbup
Paul Evans
Deborah Tomlinson
By: 'AndyH'
Aug 18,2017
0 people found
this helpful
The service and experience dealing with Jones Robinson was excellent. Paul is the Professional's Professional - level headed, realistic, and not one to overstate. Everything is clear and to the point and his guidance was rock solid. Deborah's unique skill is to be able to forge relationships with everyone involved - whether this is buyers, solicitors or whomsoever - and gain their trust. She always seems to be able to find out exactly where everyone is in the process and is able to continuousl...
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Comment on agent fees
Fair, given the high levels of interaction and care they provide.
Was this helpful? Yes

ARLA RICS


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Agent Fees

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Last updated at 2:31 PM 01/11/2017 by allAgents

Complaints Procedure

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Last updated at 2:31 PM 01/11/2017 by allAgents

Awards won by Jones Robinson Estate Agents

Individual Branch Awards

Lambourn, RG17 8XU

Newbury, RG14 5DT

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