Jones Robinson Estate Agents
4.8/5, 906 reviews
97% recommended
96% sales valuation accuracy
96% sales fee satisfaction
91% lettings valuation accuracy
91% lettings fee satisfaction
At Jones Robinson, we can truly claim to be West Berkshire's most prominent and successful firm of estate agents. Over the past five years, we have sold and let more properties in the region than any other firm. show more At Jones Robinson, we can truly claim to be West Berkshire's most prominent and successful firm of estate agents. Over the past five years, we have sold and let more properties in the region than any other firm.
Jones Robinson are Estate Agents based in West Berkshire

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 96% £23,000 £1,350,000
Lettings 91% 91% £475 £2,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
71 2 123 15 486 0 175 3 25 6
Opening Hours
  • Open: 24/7
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS DPS TDS
Latest Properties

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Jones Robinson Estate Agents Branches (view all 2)

“All staff we dealt with were friendly and pro......”

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Dec 06,2019
Minithumbup
Paula
By: 'Jenny'
Dec 06,2019
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All staff we dealt with were friendly and professional. Great communication throughout the whole process. Really proactive pushing for our exchange and completion...
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“Jones Robinson have provided great service in......”

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Dec 06,2019
Minithumbup
Paula
By: 'Karen Dollery'
Dec 06,2019
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Jones Robinson have provided great service in particular Paula Rudge. The last couple of weeks have been extremely stressful in our chain but Paula has worked extremely hard to get us the result we wanted....
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“We were in a very long and complicated chain ......”

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Nov 25,2019
Minithumbup
Paul
By: 'Colin Small'
Nov 25,2019
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We were in a very long and complicated chain which took a lot of chasing but Paul Evans really stepped up to the mark and spent many hours chasing all of the Estate Agents involved - I think without him going the extra mile we ...
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“A Big Thankyou !!!...”

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Nov 06,2019
Minithumbup
Vanessa
By: 'Clive Kersey'
Nov 06,2019
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A Big Thankyou to all the Lettings Staff at Jones Robinson Estate Agents for making my move into my Rented Property easy and Stress Free. I would Definitely Recommend you to anybody looking to Rent. Kind Regards Clive Kersey....
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“Excellent service....”

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Nov 03,2019
Minithumbup
Paul
By: 'Jon Hieatt'
Nov 03,2019
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Excellent service, I left it up to Jones Robinson to sell my late father's house, the house sold quickly once we found a realistic asking price, Paul was very good and guided me through the whole process. I would thoroughly recommend Jones Robinson they are ...
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“They gave a very unfair bill during our check......”

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Oct 30,2019
Minithumbdown
By: 'Deepthi'
Oct 30,2019
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They gave a very unfair bill during our checkout. They demanded a cleaning fee of 275 pounds. When we asked them to produce the bill, the property manager argued that we need to trust him and bill is not necessary. After a few conversations he sent ...
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By: Joel Osbourne
Oct 31, 2019
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We are truly sorry to hear that your experience with us has not met our usual high standards and I would be keen to discuss the matter further if you would call me on 01635 523707. ...

“Freaya Boyce was absolutely fantastic helping......”

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Oct 23,2019
Minithumbup
By: 'Charlotte Butcher'
Oct 23,2019
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Freaya Boyce was absolutely fantastic helping us with our first rental property. Not having rented before it could have been a daunting prospect but Freaya was very helpful and informative all the way through. We cannot fault her and she is a credit to Jones ...
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“we would like to take this opportunity to tha......”

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Oct 12,2019
Minithumbup
By: 'Brian R Terry'
Oct 12,2019
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we would like to take this opportunity to thank the Marlborough branch of Jones Robinson and particularly Michael Simpson without whose gentle persuasion we would still be sitting in our old house of fifty years. With the help of him and his staff we have ...
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“Lovely Toyah and Jo assisted with my purchase......”

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Oct 05,2019
Minithumbup
Toyah
Joanne
By: 'Karin'
Oct 05,2019
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Lovely Toyah and Jo assisted with my purchase of my dream home. Nothing was too much trouble and calls were always answered with a smile. I really did feel they helped push the momentum of the sale through....
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“Jones Robinson have proved to be an excellent......”

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Oct 01,2019
Minithumbup
Laura
By: 'Sarah Jones'
Oct 01,2019
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Jones Robinson have proved to be an excellent agent to let my property through. From my initial enquiry through to the tenants moving it I experienced an amazing level of professionalism, efficiency and overall excellent service. Laura clearly knows the market, the area and has ...
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“Great agent, would definitely recommend. They......”

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Aug 21,2019
Minithumbup
Beth
By: 'Alex'
Aug 21,2019
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Great agent, would definitely recommend. They work hard and are always available. Beth and Harris could not have done a better job...
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“If I could mark higher the 5* I would. What a......”

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Aug 09,2019
Minithumbup
Joanne
Toyah
By: 'Georgie Lynch'
Aug 09,2019
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If I could mark higher the 5* I would. What an outstanding - professional team, Joanne and Toyah are. Not only made the house buying experience a pleasant one but they offer advice when needed and nothing seemed to be a problem! It Carlsberg made estate ...
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“Our recent experience...”

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Aug 09,2019
Minithumbup
Beth
By: 'Laura Browne'
Aug 09,2019
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My Husband and I have recently been dealing with this estate agents to look for our next house as we had accepted an offer on our house not long ago. We managed to find three houses we liked with them, viewed them all and narrowed ...
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“Freya Boyce was extremely helpful efficient a......”

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Jul 19,2019
Minithumbup
By: 'Catalina Suso'
Jul 19,2019
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Freya Boyce was extremely helpful efficient and king while looking for properties to rent in Newbury and moving in to my new home. I am very pleased with her service. Catalina....
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“From the viewing through to completion Jones ......”

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Jul 18,2019
Minithumbup
Deborah
By: 'Miss Elizabeth Field'
Jul 18,2019
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From the viewing through to completion Jones Robinson were informative, professional and helpful. Deborah was an absolute joy to talk to, she was positive but realistic, nothing was too much trouble and she always made an effort to keep me up to date. I also ...
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“Freyea Boyce was always very patience and lis......”

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Jul 18,2019
Minithumbup
By: 'Janka Hostacna'
Jul 18,2019
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Freyea Boyce was always very patience and listened to all my requests. She is very helpful and understanding. I like talking to her, as she has very kind manners....
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“We sold a house through the Lambourn/Newbury ......”

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Jul 15,2019
Minithumbup
By: 'E Sarah Green'
Jul 15,2019
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We sold a house through the Lambourn/Newbury office of Jones Robinson, having failed to seek it last year through another agent. We had excellent support from Jo & Toyah. They were enthusiastic, knowledgeable about the local area & tenacious in following up the chain prior to ...
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“House buying / selling can be a very stressfu......”

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Jul 12,2019
Minithumbup
Joanne
Toyah
By: 'Steve mead'
Jul 12,2019
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House buying / selling can be a very stressful experience but Jones Robinson and especially the small but highly effective team at the Lamborne office made it a whole lot more bearable. Their attention to detail, efficient communication and genuine friendly approach throughout the process of ...
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“Jones Robinson’s Newbury office is managing b......”

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Jun 30,2019
Minithumbup
By: 'Lucy Wheeler'
Jun 30,2019
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Jones Robinson’s Newbury office is managing both our sale and purchase, and we have been so impressed from the moment we first picked up the phone to request a valuation. Everyone we have dealt with has been helpful - Neil was not only friendly, ...
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“First to follow-up initial visit...”

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Jun 13,2019
Minithumbup
Paul
By: 'Kennedy'
Jun 13,2019
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I chose Jones Robinson as we were looking for a quick sale and Paul Evans was first to follow-up his initial visit by telephone and personally dropped off a brochure. He kept in regular contact and when things didn't go to plan provided helpful guidance ...
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Comment on agent fees
Fairly standard
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“Great friendly service...”

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May 23,2019
Minithumbup
Michael
By: 'HousesellerMD'
May 23,2019
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From start to finish we have been highly impressed with the professionalism and great service provided by Michael and the Jones Robinson team. I am more than happy to recommend them!...
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Comment on agent fees
Fair by comparison
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“Excellent customer service...”

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May 23,2019
Minithumbup
Michael
By: 'Nikki Magill'
May 23,2019
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We've recently purchased through Jones Robinson and I'm happy to say the service we received has been excellent. Michael's communication is brilliant- honest, quick replies and regular updates. The service I've received from Jones Robinson is far better than that provided to me by my ...
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“Jones Robinson...”

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May 17,2019
Minithumbup
Anna
By: 'Jamesh'
May 17,2019
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I have been a tenant in my property for the last three years and couldn't have asked for better service than I have received from Jones Robinson. Any questions or queries I have ever had have been dealt with quickly and in a very professional ...
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“Harris has been enthusiastic about helping us to find a suitable property, listening and responding well, and keeping in touch....”

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May 08,2019
Minithumbup
By: 'Maureen and David'
May 08,2019
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Harris has really listened and responded well to our requirements, especially the need to be near the town centre. He also suggested we viewed a type of property that we would not have selected, and we subsequently put it on our short list. He is ...
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“Professional and Personal Service...”

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May 07,2019
Minithumbup
Paul
Nicky
By: 'Andrea'
May 07,2019
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I would highly recommend Jones Robinson. All team members are so pleasant and helpful. It was a difficult time to sell but the sale was handled in a professional way with clear guidance and support throughout the process. A big thank you to all staff ...
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Comment on agent fees
Average fees and they provide such a full, efficient service.
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“Unbeatable service!...”

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Apr 23,2019
Minithumbup
By: 'MHeppell'
Apr 23,2019
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From Paula who arranged the viewing, to Matthew who showed me around, to Lucy who handled the tenant reference to Vanessa who oversaw the whole transaction - everyone was extremely helpful and professional in every way. I will def recommend their services to anyone and ...
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“Fantastic service...”

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Apr 02,2019
Minithumbup
By: 'LVerney'
Apr 02,2019
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Fantastic service from all at Jones Robinson, especially from Harris and Paul. Great communication and helpful with all of our questions....
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“Efficient...”

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Mar 04,2019
Minithumbup
Paula
Nicky
By: 'Emma'
Mar 04,2019
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From first meeting with Paula, JR offered a friendly, professional and efficient service, communications were excellent with Nicky keeping us constantly advised....
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Comment on agent fees
Acceptable
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“Great ..... but poor finish...”

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Feb 22,2019
Minithumbup
By: 'Toby'
Feb 22,2019
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Great all the way through.... until collecting keys upon finding key missing to the attic space. Contacted them no way of finding key with no resolution. So what am l meant to do now.??...
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“Outstanding Customer Service...”

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Feb 19,2019
Minithumbup
Beth
Deborah
By: 'Deb0rahB'
Feb 19,2019
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JR helped with our sale and purchase. The team worked tirelessly to help us. Beth and Deborah both went the extra mile (especially when problems arose) and gave us good advice throughout the process. I honestly don't think we would be in our lovely new ...
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Comment on agent fees
When things don’t go smoothly is when agents earn their fee. In our case we felt they were more than appropriate for the work they put in.
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No fees information available
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Last updated at 4:32 PM 04/09/2019 by allAgents

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