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At Jones Robinson, we can truly claim to be West Berkshire's most prominent and successful firm of estate agents. Over the past five years, we have sold and let more properties in the region than any Read full description...At Jones Robinson, we can truly claim to be West Berkshire's most prominent and successful firm of estate agents. Over the past five years, we have sold and let more properties in the region than any other firm.
Sep 26,2016
Minithumbup
By:
Sep 26,2016
0 people found
this helpful
Thank you once again for continued high standard of care and efficiency extended - this time by the Lettings team. Faultless as always!...
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What agent could do to change your mind?
good
Comment on agent fees
good
Was this helpful? Yes
Sep 05,2016
Minithumbup
By:
Sep 05,2016
0 people found
this helpful
We can't praise Joanne and the team at JR enough for the outstanding service provided when we purchased our home. Jo went above and beyond the call of duty, even calling us from home out of hours to ensure we were kept up to date with everything. Without their support in chasing all elements of the chain, we would never have moved in the timeframes we did. Toya was outstanding. We not only had a great experience but now see the team as personal friends and look forward to popping in to see you a...
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What agent could do to change your mind?
N/A
Comment on agent fees
N/A
Was this helpful? Yes
Aug 30,2016
Minithumbup
By:
Aug 30,2016
1 people found
this helpful
Once again a splendid service from Paul Hodgson & his team. From Valuation to completion his team have worked to make this sale as stress free as possible. Excellent communication, service & advice given at all times....
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Aug 28,2016
Minithumbup
By:
Aug 28,2016
0 people found
this helpful
A huge thank you to the team at Jones Robinson for a superbly professional job in selling our home in Paddock Road Newbury. Paul Evans came out to value our property and did an amazingly thorough job in preparing us for the sale. The valuation was in fact only a small part of the prep given. We needed to both sell quickly but get the best price and the JR team set about to make that happen. Suffice it to say they came up trumps and our sale and purchase ran smoothly over the next 10 weeks. We h...
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What agent could do to change your mind?
Fair and competitive
Comment on agent fees
Fair and competitive
Was this helpful? Yes
Aug 25,2016
Minithumbup
By:
Aug 25,2016
0 people found
this helpful
Anna has been really helpful for me (a landloard). She has delt with me and the tennants professionally and efficiently...
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Was this helpful? Yes
Aug 23,2016
Minithumbup
By:
Aug 23,2016
0 people found
this helpful
Extremely happy with the service provided by Jones Robinson. Micheal Simpson was very reassuring throughout the whole process. Every stage was completed swiftly and would highly recommend Jones Robinson. Big thank you to Paul Broomhall for his help also....
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What agent could do to change your mind?
Agent's fees are competitive.
Comment on agent fees
Agent's fees are competitive.
Was this helpful? Yes
Aug 23,2016
Minithumbup
By:
Aug 23,2016
0 people found
this helpful
I bought my property a few years from Jones Robinson and had exceptional service from the lovely Karl then. So, of course I used them to sell the same property. Jones Robinson are fantastic at what they do, I had to sell my property quickly in order to have my offer accepted so Joanne sold my house in less than a week... And for a brilliant price! We had a lot of problems with the estate agent I was using in Bournemouth but the Lambourn team kept my sale and helped in every way they could....
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Comment on agent fees
Very fair fees, worth every penny!
Was this helpful? Yes
Aug 18,2016
Minithumbup
By:
Aug 18,2016
0 people found
this helpful
Just a quick note to say a big thank you to Jones Robinson for their help in buying our wonderful new home and selling my flat. James was especially helpful and went that extra mile to try and get us booked in on the many viewings we had with you guys ! All the team were knowledgeable especially as we always had lots of questions , thanks to you all we got there in the end ( 50 houses later!!) Also a thank you to Paul and Caroline for securing a quick sale on my flat, they kept me up to date ...
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What agent could do to change your mind?
Fees are fair in comparison to other agents
Comment on agent fees
Fees are fair in comparison to other agents
Was this helpful? Yes
Aug 17,2016
Minithumbup
By:
Aug 17,2016
0 people found
this helpful
Paul first valued our house in 2015, but we were unable to proceed due to a family bereavement. There was no hassle and we were very happy to ask for an updated quote in January 2016. Paul was always polite and courteous and kept us fully informed at all stages of the sale, which was so helpful....
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Comment on agent fees
Could always have been less but no more than the market rate.
Was this helpful? Yes
Aug 15,2016
Minithumbup
By:
Aug 15,2016
0 people found
this helpful
Very happy with the service we received from the staff at Jones Robinson. Paul Evans made the whole process very easy for us, from the valuation through to the accepting the offer. We would definitely use them in the future and recommend them....
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What agent could do to change your mind?
Market vaule
Comment on agent fees
Market vaule
Was this helpful? Yes
Aug 12,2016
Minithumbup
By:
Aug 12,2016
0 people found
this helpful
Extremely happy with the outcome of selling our house. Found all staff at jones Robinson very professional , friendly and helpful, from the initial meeting with Paul hodgson, the team of ladies running the viewings and the office staff. Would use them again!...
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What agent could do to change your mind?
Very fair
Comment on agent fees
Very fair
Was this helpful? Yes
Aug 10,2016
Minithumbup
By:
Aug 10,2016
0 people found
this helpful
As a buyer Regular contact, easy to get hold of. Always kept us in the loop and made visits to the property easy for us....
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Was this helpful? Yes
Aug 04,2016
Minithumbup
By:
Aug 04,2016
0 people found
this helpful
Between Jo and Karl we got the best offer we could for our house. They kept me up to date all the way along and offered advice where necessary. I can't recommend them enough....
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Comment on agent fees
Fees are quite high, but it is worth it to get a good job done.
Was this helpful? Yes
Aug 03,2016
Minithumbup
By:
Aug 03,2016
0 people found
this helpful
Jo was absolutely amazing with the sale of my house, the way she marketed it was brilliant and ended up with us accepting an offer within a week of it being put on the market. She kept us updated the whole way through and we really felt we were in safe hands. Karl was also great taking my many calls and keeping me reassured. Would fully recommend Jones Robinson, having bought a property with them previously and now sold they made it very easy....
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Was this helpful? Yes
Aug 02,2016
Minithumbup
By:
Aug 02,2016
0 people found
this helpful
Paul provided good advice on marketing our property, he listened to our requirements and discussed his proposals, and we achieved our objectives. We received good feedback during the marketing period, as we were not usually around. Both Paul & Deborah were responsive to our questions during the sales process....
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What agent could do to change your mind?
Whilst not the cheapest, provided good value for the service offered.
Comment on agent fees
Whilst not the cheapest, provided good value for the service offered.
Was this helpful? Yes
Aug 01,2016
Minithumbup
By:
Aug 01,2016
0 people found
this helpful
I would like to make this 5 star review for Deborah Tomlinson who went the extra mile when I purchased my first property through Jones Robinson. With anything, there is always room for improvement - would be good for communication to improve for other staff members but Deborah was always there and very helpful!...
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Was this helpful? Yes
Jul 31,2016
Minithumbup
By:
Jul 31,2016
0 people found
this helpful
Efficient, Smart, Friendly staff, always return calls promptly and keep you informed. On time for viewings, have good knowledge of the properties they show you....
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What agent could do to change your mind?
N/A
Comment on agent fees
N/A
Was this helpful? Yes
Jul 29,2016
Minithumbup
By:
Jul 29,2016
0 people found
this helpful
Moving from abroad , it was very pleasant to be guided by the team, all was clear and fast. Good job !...
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What agent could do to change your mind?
Fees are on average price .
Comment on agent fees
Fees are on average price .
Was this helpful? Yes
Jul 29,2016
Minithumbup
By:
Jul 29,2016
0 people found
this helpful
The service and support provided by the Jones Robinson team in Lambourn has been fantastic from start to finish. Their commitment, dedication and proactive support and communication could't be bettered. Karl and Joanne have been absolute stars and based on my experiences with them I would always use and recommend Jones Robinson....
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Was this helpful? Yes
Jul 27,2016
Minithumbup
By:
Jul 27,2016
0 people found
this helpful
Great experience marketing my property with Jones Robinson and on subsequent viewings as well, I would highly recommend. Particular shout outs to Caroline Wright, James Oldring, Karen Ramsey and Lisa Crayton....
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Was this helpful? Yes
Jul 25,2016
Minithumbup
By:
Jul 25,2016
0 people found
this helpful
Joanne has been very very helpful to us and always bright and cheerful. Helped us find our house in 1 afternoon after losing our original purchase. Would definitely use Lambourn office again should the need ever arise. Thanks a lot Joanne. Karen has also been most helpful to us in showing us properties and also in helping us find out about things in the area...
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Was this helpful? Yes
Jul 18,2016
Minithumbup
By:
Jul 18,2016
0 people found
this helpful
The Jones Robinson Team have been fab! Michael, in particular has been simply amazing throughout the process of selling my property; taking the pain out of a potentially stressful time! He is an absolute professional; but more than that, he is patient, respectful, kind and empathic. I could not possibly give greater praise; Michael is an absolute credit to JR...
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What agent could do to change your mind?
Very reasonable, in light of the high quality service provided.
Comment on agent fees
Very reasonable, in light of the high quality service provided.
Was this helpful? Yes
Jul 18,2016
Minithumbup
By:
Jul 18,2016
0 people found
this helpful
The team at Jones Robinson were simply fantastic throughout our home buying adventure. In particular they were always quick to respond to our queries, were always willing to find out the answers to our questions and they were really good at explaining the process to us so we didn't feel lost at any stage. We have had a really happy experience buying our first property and I would highly recommend Jones Robinson to first time buyers!...
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Was this helpful? Yes
Jul 14,2016
Minithumbup
By:
Jul 14,2016
0 people found
this helpful
Just purchased a property with Jones Robinson. What a great team! From our first conversations making viewing bookings with James, Lisa and Rachel right through the offers stage with Michael and the final completion with Deborah (who worked tirelessly with duty above and beyond) we have been thoroughly impressed with the standard of professionalism, helpfulness and support shown to us by everyone involved. We cannot recommend them highly enough. Thanks to all of you. Nick & Liz...
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Was this helpful? Yes
Jul 14,2016
Minithumbup
By:
Jul 14,2016
0 people found
this helpful
I had not come across Jones Robinson before but from the moment I called them, the customer care was absolutely excellent. I have found my dream home and am delighted that through the negotiations relations between all parties were positive and helpful. Joanne and Karen were assiduous in their organisation of tasks and kept the show on the road as it were! I wouldn't hesitate to recommend this firm wo were a pleasure to deal with,...
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Was this helpful? Yes
Jul 13,2016
Minithumbup
By:
Jul 13,2016
0 people found
this helpful
From start to finish the Jones Robinson team at Newbury were very knowledgeable, approachable and understanding to my particular situation. They kept me updated regularly and helped me along the way through to completion. I chose them for their reputation, and would happily use them again. Highly recommended. Many thanks....
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What agent could do to change your mind?
1.5% wasn't the cheapest around but you pay for what you get.
Comment on agent fees
1.5% wasn't the cheapest around but you pay for what you get.
Was this helpful? Yes
Jul 13,2016
Minithumbup
By:
Jul 13,2016
0 people found
this helpful
I knew of Jones Robinson as I'd had a family member by they're house through them so I was pleased when our property came up on they're website. This was my fiancé and i's first step on the property ladder and the guys at Joned Robinson made it a very stress free and easy process. I was recommended Jones Robinson and I would also recommend them after buying my first home through them. Great agents, great team....
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What agent could do to change your mind?
The agents fees where absolutely fine, we were using a finacial advisors to help us with our mortgage process. With that cost as well the estate agents fees where hardly noticed so that tells you how reasonable they were.
Comment on agent fees
The agents fees where absolutely fine, we were using a finacial advisors to help us with our mortgage process. With that cost as well the estate agents fees where hardly noticed so that tells you how reasonable they were.
Was this helpful? Yes
Jul 12,2016
Minithumbup
By:
Jul 12,2016
0 people found
this helpful
We recently purchased a property through Jones Robinson and experienced great service from them. They helped us from the first to the last step and were always there when we had any questions or queries that needed to be actioned, They were extremely helpful and friendly and ensured a swift and easy process. We genuinely felt like valued customers and felt that we were in safe hands throughout the process. I would highly recommend them to anyone looking to buy or rent a property. Special thanks...
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What agent could do to change your mind?
Competitive
Comment on agent fees
Competitive
Was this helpful? Yes
Jul 12,2016
Minithumbup
By:
Jul 12,2016
0 people found
this helpful
We recently purchased a property through Jones Robinson, and from start to finish received excellent service. They were particularly helpful during the closing stages, with Deborah assisting in any way possible with communicating between the solicitors, which was of invaluable assistance. James was also a delight to work with, and he seemed to excel in providing us with good news each time he called! Overall, all very friendly, helpful and helped ensure a smooth process. Would definitely recomme...
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What agent could do to change your mind?
Competitively priced.
Comment on agent fees
Competitively priced.
Was this helpful? Yes
Jul 11,2016
Minithumbup
By:
Jul 11,2016
0 people found
this helpful
Poppy is a fantastic member of staff for Jones Robinson. She was extremely friendly and helpful, and maintained a high level of professionalism throughout every stage of the process. Overall Poppy and all her team in lettings were a pleasure to work with in securing my new accommodation. I would highly recommend the whole team at Jones Robinson based on my experience....
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Comment on agent fees
Standard agency fee's which are very acceptable given the amount of work and effort put in by the team to secure my prompt move in.
Was this helpful? Yes

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