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    Paul
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    Deborah
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    Charles
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    Anna
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    Chloe
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    Paul
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    David
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    Sara
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    Laura
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    Charles
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    Wendy
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    Toyah
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    Michael
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    Liz
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    Karen
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    James
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    Deborah
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    Poppy
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    Joanne
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    Rachel
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    Lisa
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    Caroline
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    Oliver
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    Beth
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    Paula
At Jones Robinson, we can truly claim to be West Berkshire's most prominent and successful firm of estate agents. Over the past five years, we have sold and let more properties in the region than any Read full description...At Jones Robinson, we can truly claim to be West Berkshire's most prominent and successful firm of estate agents. Over the past five years, we have sold and let more properties in the region than any other firm.
Jones Robinson Estate Agents

www.jonesrobinson.co.uk

Properties for Sale
Properties to Rent

“ First Class... ”

Jun 15,2018
Minithumbup
Toyah
Joanne
By: 'Linda'
Jun 15,2018
0 people found
this helpful
This is my second property sold by Jones Robinson, Paul Evans in the Newbury Office was my first contact, he proved to be what he promised to be. He treated my Aunts Property with care & respect which was very important to me. He also ...
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Comment on agent fees
I believe you get what you pay for and with Jones Robinson you get commitment, care and a very good price.
Was this helpful? Yes

“ Fantastic!... ”

Jun 08,2018
Minithumbup
Nicky
By: 'Beth'
Jun 08,2018
0 people found
this helpful
Nicky provided fantastic customer service from beginning to end. Very efficient, friendly, knowledgeable and patient. Nicky kept me up to date with every step of our house sale and I felt confident that everything was being done to move my house sale forwards. An excellent ...
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Comment on agent fees
For the service provided, the fees were good value for money. If you compare the fees to an online estate agent, they may seem high at first glance, but everything from the support to the photos taken for the sales brochure are far better than anything offered by an on line agent.
Was this helpful? Yes

“ Above and beyond... ”

Jun 04,2018
Minithumbup
Caroline
By: 'LA and SJ'
Jun 04,2018
0 people found
this helpful
I would like to highly recommend the efforts of all the staff at Jones Robinson from the very cheerful first contact on the phone through to Caroline Maddock who went out of her way to accommodate any changes to our listing that we asked for....
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Comment on agent fees
Good
Was this helpful? Yes

“ 1st class service... ”

Jun 01,2018
Minithumbup
Joanne
Toyah
By: 'Jane Tuddenham'
Jun 01,2018
0 people found
this helpful
I sold my house in Lambourn through Jones Robinson and both Joanne and Toyah were fantastic to deal with, very professional and approachable and always with a smile, nothing was too much trouble, and they took the stress out of selling my house! I would ...
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Was this helpful? Yes

“ Refreshingly Straightforward... ”

May 24,2018
Minithumbup
Paul
By: 'Sam'
May 24,2018
1 people found
this helpful
I found a premium house in Newbury and was a little surprised to find it being sold by Jones Robinson but I hindsight I'm delighted - Paul and his team couldn't have been more helpful. They accommodated numerous visits to the property, did ...
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Comment on agent fees
N/A
Was this helpful? Yes

“ Good Service... ”

May 18,2018
Minithumbup
By: 'John & Hilary'
May 18,2018
0 people found
this helpful
We have been delighted with the service. All the staff we dealt with were very friendly, whilst providing professional help & advice. We are more than happy to recommend Jones Robinson to our friends...
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Comment on agent fees
Obviously we would had liked to have paid less but recognise the effort that went in to selling our house
Was this helpful? Yes

“ Superb Service... ”

May 18,2018
Minithumbup
Toyah
Joanne
By: 'John P'
May 18,2018
0 people found
this helpful
We have just exchanged contracts on our house via the Lambourn office and I must say that we have received a brilliant level of service from Toyah and Joanne every step of the way. Faultless! I'd definitely recommend Jones Robinsom based on our experience....
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Comment on agent fees
Reasonable and worth every penny from experience
Was this helpful? Yes

“ Fantastic company... ”

May 15,2018
Minithumbup
Paul
By: 'Mark'
May 15,2018
0 people found
this helpful
I had a very pleasant experience selling my house through Jones Robinson. A fantastic company who go out of their way to help....
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“ Excellent agent and friendly staff... ”

May 11,2018
Minithumbup
Paula
Nicky
By: 'L.S'
May 11,2018
0 people found
this helpful
We had a very good experience with Jones Robinson recently by selling our house with them. They have shown consistent professionalism through out the whole process until exchange. All the staff are very friendly, helpful and reachable. Our situation with our seller is quite stressful ...
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Comment on agent fees
Good
Was this helpful? Yes

“ Friendly & professional - an excellent service... ”

May 10,2018
Minithumbup
Paula
By: 'Ally & Tom'
May 10,2018
0 people found
this helpful
We moved to Jones Robinson following a lack of success with another estate agents and we couldn't be happier. Paula was friendly yet professional and was great at staying in touch every step of the way. We were on a bit of a tight ...
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Comment on agent fees
Good
Was this helpful? Yes

“ Sale of My Flat... ”

May 10,2018
Minithumbup
Paul
Nicky
By: 'DD'
May 10,2018
0 people found
this helpful
From the moment I walked into the Jones Robinson Branch office in Newbury, they made me feel welcomed and valued. Even though it was a busy Saturday the ladies at the front of houses accommodated my valuation request and arranged for their Valuer Paula Rudge, ...
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Comment on agent fees
Good
Was this helpful? Yes

“ Sale of flat for deceased family member... ”

Apr 23,2018
Minithumbup
Paula
By: 'Sue'
Apr 23,2018
0 people found
this helpful
Despite complications over probate, etc. both of these members of staff worked tirelessly to find prospective buyers for the property and to make everything as easy as possible for an eventual buyer to be found. Their advice has been invaluable....
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Comment on agent fees
As expected
Was this helpful? Yes

“ Sold our house problem free... ”

Apr 20,2018
Minithumbup
Paul
Nicky
By: 'Harding'
Apr 20,2018
0 people found
this helpful
After having 3 estate agents to come and value our property, Jones Robinson stood out by miles from the other two. Thought-out the whole transaction from valuation to completing on the sale the communication and advice from Paul was brilliant, When our solicitor fell short Nicky ...
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Comment on agent fees
Normal for the market
Was this helpful? Yes

“ review... ”

Apr 01,2018
Minithumbup
Joanne
Toyah
By: 'Beverly'
Apr 01,2018
0 people found
this helpful
Joanne and Toyah handled my recent house purchase with speed and efficiency. They were both a pleasure to deal with and completely understanding of clients needs and always available to answer any queries. I would not hesitate in recommending them in the future...
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Comment on agent fees
good
Was this helpful? Yes

“ Contented... ”

Mar 27,2018
Minithumbup
Paul
By: 'Alan'
Mar 27,2018
0 people found
this helpful
From beginning to end plenty of contact, updates and advice, Lisa on the front desk was sublime and efficient. All in all very pleased...
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Comment on agent fees
Acceptable
Was this helpful? Yes

“ Excellent Service... ”

Mar 21,2018
Minithumbup
Michael
Deborah
By: 'E Thomas'
Mar 21,2018
0 people found
this helpful
Brilliant service from Michael throughout our house sale and new home search. Deborah was critical in keeping the move on schedule. All of the front of house team are friendly and helpful - nothing was too much trouble. Very pleased with the service provided....
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Comment on agent fees
Comparable to other estate agents
Was this helpful? Yes
Mar 09,2018
Minithumbup
Caroline
Deborah
By: 'Sue Hargreaves'
Mar 09,2018
0 people found
this helpful
What can I say? I cannot speak highly enough of the service and care Caroline and Deborah showed us throughout the whole buying and selling process, in fact the whole team in the Newbury office offered a pretty amazing service, never crossing the line and ...
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Comment on agent fees
Fees are fees and on this occasion we feel we got value for money.
Was this helpful? Yes
Mar 07,2018
Minithumbup
Deborah
Lisa
By: 'H. Oakley'
Mar 07,2018
0 people found
this helpful
The team were fantastic throughout, from the friendly greeting on the front desk to the huge amount of work in the background. Deborah was amazing at keeping everything moving and keeping me informed. From all the professionals I dealt with during the sale and purchase ...
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Was this helpful? Yes
Mar 02,2018
Minithumbup
Nicky
Paula
By: 'John Dillon'
Mar 02,2018
0 people found
this helpful
I started my sale with Nicky before the previous employer was bought by Jones Robinson. I have received some wonderful service from this branch. My working life makes it very complicated to meet interested parties so Jones Robinson had keys and introduced their potential buyers ...
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Comment on agent fees
My fees were set before I started with Jones Robinson who chose to continue with said fee so my rate was below the normal Jones Robinson fee
Was this helpful? Yes
Feb 25,2018
Minithumbup
Paul
By: 'David'
Feb 25,2018
0 people found
this helpful
An efficient process made easier by the available advice and communication from marketing to the actual sale. Feedback from prospective purchasers assisted in arriving at a realistic price which produced a buyer....
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Comment on agent fees
Reasonable in comparison to other Agents
Was this helpful? Yes
Feb 23,2018
Minithumbup
Michael
Deborah
By: 'Amy T-J'
Feb 23,2018
0 people found
this helpful
From the outset Michael was professional, friendly and very helpful! He was honest and sincere and made us very aware of the market. He helped us through a long proccess but he was always there with positivity and encouragement. Deborah was very driven and helpful ...
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Comment on agent fees
Quite expensive.....
Was this helpful? Yes
Feb 19,2018
Minithumbup
Michael
Nicky
By: 'Ben & Natasha.T'
Feb 19,2018
0 people found
this helpful
Definitely worth the money both Michael Simpson and Nicky Simpson kept my wife and I up to date at every stage of the sale of our property. I really appreciated the time Michael took in meeting with me face to face regularly to provide updates ...
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Comment on agent fees
Agent fees are higher than you will fine else where, however I do feel that this was worth it because of the service we received.
Was this helpful? Yes
Feb 15,2018
Minithumbup
Michael
Deborah
By: 'John & Sara B'
Feb 15,2018
0 people found
this helpful
Jones Robinson raised my opinion of estate agents significantly. The initial sale phase was handled well with clear communication and promises kept. However most impressive was the sale to completion phase, far better than any other agent I have experienced. Team were proactive on keeping ...
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Comment on agent fees
Fees are slightly higher than market average, but was justified on service offered.
Was this helpful? Yes
Feb 13,2018
Minithumbup
Paul
By: 'BevP'
Feb 13,2018
0 people found
this helpful
Thank you to all at Jones Robinson, particularly Paul who was so professional and reassuring. I was completely out of my comfort zone with a project and thankfully I found this Estate Agent! Paul steered me through the whole process with ease. I was constantly ...
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Comment on agent fees
Reasonable
Was this helpful? Yes
Jan 29,2018
Minithumbup
Nicky
By: 'Nikki R.'
Jan 29,2018
0 people found
this helpful
Nicky has been brilliant from beginning to end on the sale of our property. We sold within a good time frame and always received the feedback quickly from potential buyers. Nicky went over and above what we ecpected of her, frequently (almost daily) providing us ...
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Comment on agent fees
N/A
Was this helpful? Yes
Jan 23,2018
Minithumbup
Toyah
Joanne
By: 'David C'
Jan 23,2018
1 people found
this helpful
As a first-time buyer I was a bit intimidated by buying a house, but Toyah and Joanne guided me through the whole process and made it a lot less stressful than expected! They were friendly and helpful throughout every step of the purchase, gave me ...
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Was this helpful? Yes
Jan 12,2018
Minithumbup
Michael
By: 'Capability'
Jan 12,2018
0 people found
this helpful
Michael was fantastic throughout the whole experience, from the initial visit he made us feel at ease and gave us confidence that we were going with the right agent. No hard-pressure marketing, no superlatives, just an appropriate level of confidence that they could deliver the ...
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Comment on agent fees
Fair price for a top quality service
Was this helpful? Yes
Jan 08,2018
Minithumbup
Paul
Sara
By: 'Brian Kieran'
Jan 08,2018
0 people found
this helpful
Paul worked very hard and gave good advise, resulting in the sale of my property at the right price, at a time when it was a 'buyers market' Sara, has always been, during the time I have worked with her, not only very pleasant to ...
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Comment on agent fees
One would always like the same service at half the price.
Was this helpful? Yes
Jan 07,2018
Minithumbup
Paul
Deborah
By: 'Andy+Karen'
Jan 07,2018
0 people found
this helpful
We were very satisfied with the whole JR team, but especially with Paul's professional approach and to Deborah for driving the process through to completion. We would use JR again....
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Comment on agent fees
I think you get what you pay for
Was this helpful? Yes
Jan 03,2018
Minithumbup
Paul
By: 'Ruby McGuire'
Jan 03,2018
0 people found
this helpful
Paul kept in touch with us on a regular basis, so that we always knew what was going on with our sale. He also gave us invaluable advice resulting in a quicker sale of our property, never as easy when it's in the lead ...
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Comment on agent fees
Good
Was this helpful? Yes

ARLA TPOS DPS TDS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
65 2 116 13 439 0 155 3 23 5

Agent Fees

No fees set.
Last updated at 2:31 PM 01/11/2017 by allAgents

Complaints Procedure

No procedure set.
Last updated at 2:31 PM 01/11/2017 by allAgents

Awards won by Jones Robinson Estate Agents

Individual Branch Awards

Lambourn, RG17

Newbury, RG14


Lambourn
Market Place, Lambourn RG17 8XU
(229)
Newbury
118 Bartholomew Street, Newbury RG14 5DT
(584)


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