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At Jones Robinson, we can truly claim to be West Berkshire's most prominent and successful firm of estate agents. Over the past five years, we have sold and let more properties in the region than any Read full description...At Jones Robinson, we can truly claim to be West Berkshire's most prominent and successful firm of estate agents. Over the past five years, we have sold and let more properties in the region than any other firm.
Nov 28,2016
Minithumbup
By:
Nov 28,2016
0 people found
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I recently a sold a property through Jones Robinson Lambourn and was totally impressed with the professional service from valuation to the conclusion. Well done Joanne and Toyah. Highly commendable. Have referred to neighbours too...
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Comment on agent fees
Reasonable
Was this helpful? Yes
Nov 16,2016
Minithumbup
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Nov 16,2016
0 people found
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The sale of our house ended up becoming a long process that was far from straight forward, yet we're glad we chose Jones Robinson. Michael was our point of contact from the first valuation right through to completion and it was great to deal with the same person who knew the whole situation. He was always helpful and responded to all queries. We also spoke with Caroline, Wendy and Rachel on a few occasions when Michael was away and unavailable and they were all knowledgeable and helpful. Lisa an...
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Nov 14,2016
Minithumbup
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Nov 14,2016
0 people found
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As first time buyers the whole process can seem a bit daunting! However our experience with Jones Robinson made the whole process much easier than expected! Deborah was great and always on hand to answer questions and chase anything up that we needed! We completed on our property on Friday and had a great weekend starting to make it our own. Thanks again Jones Robinson!...
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Nov 04,2016
Minithumbup
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Nov 04,2016
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I would like to say thank you to Michael for selling our house and for advising us at the beginning. And a very big thank you to Deborah for all the help that she has given me in the last few weeks,she has given me advice when needed and been chasing all party's for us phoning countless time to tell me what she had found out I don't think we could have don't it with out her. Thank you Deborah very much appreciate what you did for us....
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Comment on agent fees
I think the fees are fare for the service given..
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Nov 04,2016
Minithumbup
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Nov 04,2016
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Very good indeed. Exchanged and completed in 8 weeks.. Very helpful staff, and pretty painless(for a house purchase :) Very pleased with the service....
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Nov 04,2016
Minithumbup
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Nov 04,2016
0 people found
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My brother in law died earlier this year and it fell to my wife, as Executor, to sell his house near Newbury. We live in Scotland and did not want to be continually travelling south to maintain the house so were looking for an agent who would manage the property for us as well as find a buyer. I passed over two other Newbury agents before going to Jones Robinson on the strength of their client reviews. James Oldring took my initial call and set up a meeting at the house with Paul Hodgson. The ho...
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Comment on agent fees
Appropriate for the service provided
Was this helpful? Yes
Nov 01,2016
Minithumbup
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Nov 01,2016
0 people found
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My property came to the market shortly after Brexit for sale or rent. A difficult time. Both sales and rental teams were extremely responsive and well joined up. Everyone from reception staff to more senior staff were always continuously aware of the situation. When passing through to the conveyance stage communication was excellent and I was constantly kept up to date. I would recommend Jones Robinson whose knowledge and experience were invaluable....
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Oct 31,2016
Minithumbup
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Oct 31,2016
0 people found
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We approached Jones Robinson since they are only agent in Lambourn, near to our property and so were easily available for regular updates. Their selling strategy was appropriate for us and an offer was soon available. We accepted this and after a startlingly short time our sale was completed. A very impressive performance by Charles and also Joanne....
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Comment on agent fees
Reasonable
Was this helpful? Yes
Oct 31,2016
Minithumbup
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Oct 31,2016
0 people found
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My Partner and I are in the process of purchasing my parents property so needed a property valuation to proceed with the family concession mortgage. Toyah was extremely helpful in getting this organised for us at a time that was convenient for me to be at the house....
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Oct 31,2016
Minithumbup
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Oct 31,2016
0 people found
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Paula, Toyah and Karl were good. I had a very professional attitude from the Lambourn office, I would recommend them....
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Oct 28,2016
Minithumbup
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Oct 28,2016
0 people found
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Couldn't be more happy with Toyah and Jo's help through the purchase of our property they were always calling or emailing to check how things were going or if we needed anything very helpful and happy at all times...
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Comment on agent fees
No agents fees as only purchased
Was this helpful? Yes
Oct 28,2016
Minithumbup
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Oct 28,2016
0 people found
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I have been in touch with Poppy for last couple weeks while finalising my rental with Jones Robinson Newbury. She has been extremely professional through out the process and I have been left very satisfied with the prompt and personalised service I have received....
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Comment on agent fees
Fees are ok
Was this helpful? Yes
Oct 27,2016
Minithumbup
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Oct 27,2016
0 people found
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We've had a really positive experience selling our property with Jones Robinson. Communication was excellent throughout. Although we dealt mostly with Paul, who was fantastic, the rest of the team were always up-to-speed and very helpful. Paul's knowledge of the local market was invaluable and resulted in us achieving the best possible price for our property. I would certainly recommend Jones Robinson to friends....
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Oct 24,2016
Minithumbup
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Oct 24,2016
0 people found
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We are interested in extending our home. Caroline offered help and advice beyond expectation. She provided us with a clear idea as to the current market value of our home and its potential value following an extension. She was incredibly helpful at making suggestions as to what would work best and even drew out a plan. This level of care makes me feel sure that when the time comes to sell we would strongly consider marketing our house with Jones Robinson....
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Oct 14,2016
Minithumbup
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Oct 14,2016
0 people found
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I cannot believe how wonderful it was to deal with Joanne at the Lambourn office. My sale and purchase were not simple and had very costly timescales around them and so getting the right buyer was crucial. And we were delighted that a buyer was found who could work to our timeline and with minimal disruption. Through the whole process Joanne was on hand to deal with viewings, queries and panic moments calmly and efficiently which was a great relief on our side knowing all was in hand. I would ce...
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Comment on agent fees
As per the average
Was this helpful? Yes
Oct 12,2016
Minithumbup
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Oct 12,2016
0 people found
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Deborah worked tirelessly to keep me informed during the sale and purchase of our properties. The sale was difficult at times for a variety of a reasons but Deborah worked hard to resolve issues and move us forward until we finally exchanged. Thank you Deborah....
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Comment on agent fees
Fairly expensive but good service and not much higher than others in the area.
Was this helpful? Yes
Oct 12,2016
Minithumbup
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Oct 12,2016
0 people found
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From initial consultation to completion it has been a pleasure to deal with Jones Robinson, Charles Robinson was exceptional he went beyond the call of duty and made what was a very difficult sale as stress free as possible. Calls to the office were handled professionally and everybody did what they said they would do. The service received from Jones Robinson far exceeded my expectations....
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Comment on agent fees
The fees were fractionally higher than others who quoted but I am confident the sale price achieved and the professional service received made them worth every penny.
Was this helpful? Yes
Oct 07,2016
Minithumbup
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Oct 07,2016
0 people found
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We are very impressed with the service provided by this company. Caroline has dealt with the marketing of the property in a sensitive manner and has been able to offer advice where needed. The sales brochure is very pleasing and shows the best attributes of the house....
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Comment on agent fees
Very reasonable
Was this helpful? Yes
Oct 05,2016
Minithumbup
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Oct 05,2016
0 people found
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Excellent service finding tenants. Laura is a helpful knowledgeable person with a strong positive helpful attitude and broad market knowledge. She is always quick to respond....
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Comment on agent fees
Fair
Was this helpful? Yes
Oct 04,2016
Minithumbup
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Oct 04,2016
0 people found
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We found Caroline very polite and helpful. Not having sold a house for many years she guided us through the process and helped to secure buyers within a matter of weeks...
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Comment on agent fees
good to fair
Was this helpful? Yes
Oct 02,2016
Minithumbup
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Oct 02,2016
0 people found
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I have not moved house in over 30 years but Michael Simpson was very reassuring throughout the whole process and together with Deborah made the whole process run very smoothly. The whole team were extremely helpful and I would definitely recommend Jones Robinson to anyone wishing to sell their house. Thank you to everybody....
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Comment on agent fees
They are not the cheapest Agent but because they are very good it is worth paying a little extra.
Was this helpful? Yes
Sep 26,2016
Minithumbup
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Sep 26,2016
0 people found
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Thank you once again for continued high standard of care and efficiency extended - this time by the Lettings team. Faultless as always!...
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Comment on agent fees
good
Was this helpful? Yes
Sep 05,2016
Minithumbup
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Sep 05,2016
0 people found
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We can't praise Joanne and the team at JR enough for the outstanding service provided when we purchased our home. Jo went above and beyond the call of duty, even calling us from home out of hours to ensure we were kept up to date with everything. Without their support in chasing all elements of the chain, we would never have moved in the timeframes we did. Toya was outstanding. We not only had a great experience but now see the team as personal friends and look forward to popping in to see you a...
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Comment on agent fees
N/A
Was this helpful? Yes
Aug 30,2016
Minithumbup
By:
Aug 30,2016
1 people found
this helpful
Once again a splendid service from Paul Hodgson & his team. From Valuation to completion his team have worked to make this sale as stress free as possible. Excellent communication, service & advice given at all times....
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Aug 28,2016
Minithumbup
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Aug 28,2016
0 people found
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A huge thank you to the team at Jones Robinson for a superbly professional job in selling our home in Paddock Road Newbury. Paul Evans came out to value our property and did an amazingly thorough job in preparing us for the sale. The valuation was in fact only a small part of the prep given. We needed to both sell quickly but get the best price and the JR team set about to make that happen. Suffice it to say they came up trumps and our sale and purchase ran smoothly over the next 10 weeks. We h...
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Comment on agent fees
Fair and competitive
Was this helpful? Yes
Aug 25,2016
Minithumbup
By:
Aug 25,2016
0 people found
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Anna has been really helpful for me (a landloard). She has delt with me and the tennants professionally and efficiently...
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Aug 23,2016
Minithumbup
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Aug 23,2016
0 people found
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Extremely happy with the service provided by Jones Robinson. Micheal Simpson was very reassuring throughout the whole process. Every stage was completed swiftly and would highly recommend Jones Robinson. Big thank you to Paul Broomhall for his help also....
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Comment on agent fees
Agent's fees are competitive.
Was this helpful? Yes
Aug 23,2016
Minithumbup
By:
Aug 23,2016
0 people found
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I bought my property a few years from Jones Robinson and had exceptional service from the lovely Karl then. So, of course I used them to sell the same property. Jones Robinson are fantastic at what they do, I had to sell my property quickly in order to have my offer accepted so Joanne sold my house in less than a week... And for a brilliant price! We had a lot of problems with the estate agent I was using in Bournemouth but the Lambourn team kept my sale and helped in every way they could....
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Comment on agent fees
Very fair fees, worth every penny!
Was this helpful? Yes
Aug 18,2016
Minithumbup
By:
Aug 18,2016
0 people found
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Just a quick note to say a big thank you to Jones Robinson for their help in buying our wonderful new home and selling my flat. James was especially helpful and went that extra mile to try and get us booked in on the many viewings we had with you guys ! All the team were knowledgeable especially as we always had lots of questions , thanks to you all we got there in the end ( 50 houses later!!) Also a thank you to Paul and Caroline for securing a quick sale on my flat, they kept me up to date ...
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Comment on agent fees
Fees are fair in comparison to other agents
Was this helpful? Yes
Aug 17,2016
Minithumbup
By:
Aug 17,2016
0 people found
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Paul first valued our house in 2015, but we were unable to proceed due to a family bereavement. There was no hassle and we were very happy to ask for an updated quote in January 2016. Paul was always polite and courteous and kept us fully informed at all stages of the sale, which was so helpful....
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Comment on agent fees
Could always have been less but no more than the market rate.
Was this helpful? Yes

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