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At Jones Robinson, we can truly claim to be West Berkshire's most prominent and successful firm of estate agents. Over the past five years, we have sold and let more properties in the region than any Read full description...At Jones Robinson, we can truly claim to be West Berkshire's most prominent and successful firm of estate agents. Over the past five years, we have sold and let more properties in the region than any other firm.
 


Properties for sale
Properties for rent
Mar 22,2017
Minithumbup
By:
Mar 22,2017
0 people found
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I have been with Jones Robinson for just under a year and the service has been great. I've always had positive prompt service from Jones Robinson. I would happily recommend this company to anyone who's look for the best service from estate agents....
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Comment on agent fees
The estate agents fees are in line with everyone else's.
Was this helpful? Yes
Mar 21,2017
Minithumbup
By:
Mar 21,2017
0 people found
this helpful
Poppy, Beth and Laura were extremely efficient and professional in helping us find a rental property for our family at short notice. Poppy was sensitive and considerate in understanding that it was important for us to find the right house when leaving our family home of 22 years. Good, prompt communication by the team which made making decisions much easier....
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Mar 21,2017
Minithumbup
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Mar 21,2017
0 people found
this helpful
This is the 2nd time we have sold a property through Jones Robinson and it has always been an easygoing process. We are assured that our property will be marketed well. Michael was very supportive and understanding and listened to us at all times. Deborah is marvelous!! She most certainly goes over and beyond to help. We had such an awful time due to a chain collapsing and she did absolutely everything in her power to help us. She really is a wonder woman and we are ever so grateful for a...
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Comment on agent fees
Pricey but no different to what other high street agents are charging
Was this helpful? Yes
Mar 21,2017
Minithumbup
By:
Mar 21,2017
0 people found
this helpful
Jo and Toyah were both very helpful and they helped us every step of the way with our house move. We didn't hesitate to ring them for advice as they both made us so comfortable and they were so friendly. We would recommend them with both buying and selling....
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Comment on agent fees
Good very competitive
Was this helpful? Yes
Mar 21,2017
Minithumbup
By:
Mar 21,2017
0 people found
this helpful
Laura was very helpful and found us a rental property that fitted all of our requirements. Jones Robinson has been very efficient at completing our references and getting all the paperwork to us, we would definitely use them again....
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Mar 11,2017
Minithumbup
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Mar 11,2017
0 people found
this helpful
I find extremely important the relationship between the tenant and the estate agent. Having a family, I wanted to have a estate agent that would care about my comfort and my family's comfort. I learned about Jones Robinson from few friends that already worked with them and I found everyone at the Newbury's branch very helpful. With special to Anna Lyons who was always answering my requests promptly and in the best manner. I couldn't be happier with Jones Robinson's services. I recommend them to ...
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Comment on agent fees
Fees are the same as for all agents, but the services are exceptional.
Was this helpful? Yes
Mar 09,2017
Minithumbup
By:
Mar 09,2017
0 people found
this helpful
Anna is always excellent, professional, and extremely helpful. She is the person that I can reply upon all the time. I really appreciate Anna's help and care that she put into the property & me as the tenant....
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Mar 02,2017
Minithumbup
By:
Mar 02,2017
0 people found
this helpful
Laura and her team understood exactly what we wanted and quickly found just the right tenants for us. Altogether a very satisfactory performance....
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Comment on agent fees
Acceptable
Was this helpful? Yes
Mar 02,2017
Minithumbup
By:
Mar 02,2017
1 people found
this helpful
I can not thank Laura and paul enough. I would not hesitate at all to recommend Jones Robinson. From day one they gave me honest advice and so many great options to do with my property with my best interest in mind. I put them in a very difficulty position with wanting to rent out my property but only giving them a very small time frame. Which they succseed and excelled themselves with finding me tenants amazing tenants at such short notice. I was able to contact them with any worries and querie...
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Feb 28,2017
Minithumbup
By:
Feb 28,2017
0 people found
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Very positive experience working with Michael. Very communicative, gave very open and honest advice, kept me up to date with all proceedings and was very timely in his communication. I had no doubts that he would support me with the sale of my property and fully trusted all his guidence with the process. He was supported by Wendy who organised all my viewings, and then the updates following the viewings and was always available if I had any questions. I would not hesitate to reccomend them to fr...
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Comment on agent fees
Good- i have no issue with the fees, in fact they are very competative in the Thatcham/Newbury
Was this helpful? Yes
Feb 20,2017
Minithumbup
By:
Feb 20,2017
0 people found
this helpful
Went into the Newbury office for some advice on 2 rental properties I had just purchased in Milton. Rachel gave me some excellent advice on my options and put me in touch with Oliver Neale at Church Robinson in Dicot. Oliver found me great tenants and is always very fast to respond. I would not hesitate to recommend them both....
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Feb 15,2017
Minithumbup
By:
Feb 15,2017
0 people found
this helpful
Jones Robinson certainly provide an excellent service. Both Jo and Toyah couldn't have been more helpful, with Toyah going the extra mile to hurry solicitors procedures and keep in regular touch. Excellent communication. Highly recommended....
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Feb 11,2017
Minithumbup
By:
Feb 11,2017
0 people found
this helpful
We found both Toyah and Joanne to be extremely helpful and professional through the whole process of buying the property we wanted. We were kept up to date on a regular basis which we greatly appreciated. Our experience in dealing with Jones Robinson was a very good one and we would heartily recommend them whether you are buying or selling ....
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Comment on agent fees
No comment - we were buyers.
Was this helpful? Yes
Feb 10,2017
Minithumbup
By:
Feb 10,2017
0 people found
this helpful
In October 2016 we unfortunately lost my wife's mother, leaving us half a house and 70yrs of memories to deal with, not knowing where to start we took the advice of a friend and phoned a few agents to come and value the property. Paul Hodgson came and was very helpful giving us advice on all our options even ones which would mean we had no use for Jones Robinson's services. While one of the other agents viewed the property as a bit of an asset, in contrast Paul was sympathetic and understanding ...
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Comment on agent fees
None
Was this helpful? Yes
Feb 03,2017
Minithumbup
By:
Feb 03,2017
0 people found
this helpful
Caroline Wright from Jones Robinson in Newbury has supported us throughout the marketing and subsequent sale of our house. She and the rest of the team have been professional, extremely knowledgeable of the market and have ensured a stress free transaction...
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Comment on agent fees
Agency fees aren't low but are what I'd expect with a quality service
Was this helpful? Yes
Jan 11,2017
Minithumbup
By:
Jan 11,2017
0 people found
this helpful
We were very happy with the service provided by Jones Robinson. Michael spent plenty of time explaining all our options, always listened well and gave good advice. He was very personable and great to work with on the sale of our house. Plenty of viewings were generated and communication from the office was excellent. Lisa, James, Wendy and Rachel were always professional and followed up/passed on messages promptly when required. After the sale was agreed Deborah kept a close watch and worked har...
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Comment on agent fees
In line with other Agents
Was this helpful? Yes
Jan 10,2017
Minithumbup
By:
Jan 10,2017
0 people found
this helpful
I would not hesitate to recommend Jones Robinson. Toyah you are one in a million, fantastic communication and on the ball! Thankyou so much, I'm so pleased with the service you have provided us....
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Jan 06,2017
Minithumbup
By:
Jan 06,2017
0 people found
this helpful
I was impressed by the marketing material Michael brought with him when he came to view my property. He explained the auction approach but the starting price was too low in my opinion. In the end, I got my original asking price. Jones Robinson arranged an impressive number of viewings very soon after the property was marketed. The communication from Michael and the office was excellent throughout. As a customer, I was treated with courtesy throughout. I would use Jones Robinson in the future and...
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Comment on agent fees
Fair
Was this helpful? Yes
Jan 05,2017
Minithumbup
By:
Jan 05,2017
0 people found
this helpful
Toyah has gone above and beyond throughout this process, from the first offer, when she stayed in the office after 6pm on a Friday to give me an answer, through chasing both sides solicitors to achieve my very tight timescale requirements, to a final congratulatory call after completion. There were many times I was wondering 'whats going on' and the phone would ring - it was Toyah, letting me know the progress, also each time I called the phone was answered and my mind at ease. My first property...
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Comment on agent fees
N/A
Was this helpful? Yes
Jan 04,2017
Minithumbup
By:
Jan 04,2017
0 people found
this helpful
We bought a property bring marketed by Jones Robinson for my mother. Joanne and Toyah were bother very helpful through a fairly drawn out process...not their fault! They liaised well with the vendor and the solicitors....
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Comment on agent fees
no fee paid we were the buyers
Was this helpful? Yes
Jan 04,2017
Minithumbup
By:
Jan 04,2017
0 people found
this helpful
A good, personal service with impartial and open advice. The third time we have used Jones Robinson, and on all occasions we have received the service requested. The major plus points are their knowledge of the local market, and 7-day opening hours....
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Comment on agent fees
Fees are a little high, but you get what you pay for...
Was this helpful? Yes
Dec 30,2016
Minithumbup
By:
Dec 30,2016
0 people found
this helpful
Sold my mothers property and I cannot praise the lovely 2 ladies that I had the pleasure of dealing with. Very professional and absolutely fantastic. They kept me upto date regularly and any problems or questions were dealt with quickly. Thank you so much....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 23,2016
Minithumbup
By:
Dec 23,2016
0 people found
this helpful
So often estate agents are portrayed in a poor light, stories are abound, telling tales of woeful customer service, poor communication and financially driven. So it was to my surprise and delight that we happened to purchase our property through Jones Robinson and in particular having the pleasure to deal with Jo and Toyah. I can not praise these ladies high enough, their communication has been absolutely fantastic and their professionalism exemplary. I feel they have taken much of the stres...
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Comment on agent fees
Good
Was this helpful? Yes
Dec 08,2016
Minithumbup
By:
Dec 08,2016
0 people found
this helpful
I dealt with Joanne and Toyah from the Lambourn office. As a first time buyer I was nervous and unsure of the process etc. They gave me excellent advice and guided me every step of the way. I was impressed by their passion and market knowledge. I would recommend them anytime to a prospective buyer....
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Was this helpful? Yes
Nov 28,2016
Minithumbup
By:
Nov 28,2016
1 people found
this helpful
I recently a sold a property through Jones Robinson Lambourn and was totally impressed with the professional service from valuation to the conclusion. Well done Joanne and Toyah. Highly commendable. Have referred to neighbours too...
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Comment on agent fees
Reasonable
Was this helpful? Yes
Nov 16,2016
Minithumbup
By:
Nov 16,2016
0 people found
this helpful
The sale of our house ended up becoming a long process that was far from straight forward, yet we're glad we chose Jones Robinson. Michael was our point of contact from the first valuation right through to completion and it was great to deal with the same person who knew the whole situation. He was always helpful and responded to all queries. We also spoke with Caroline, Wendy and Rachel on a few occasions when Michael was away and unavailable and they were all knowledgeable and helpful. Lisa an...
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Was this helpful? Yes
Nov 14,2016
Minithumbup
By:
Nov 14,2016
0 people found
this helpful
As first time buyers the whole process can seem a bit daunting! However our experience with Jones Robinson made the whole process much easier than expected! Deborah was great and always on hand to answer questions and chase anything up that we needed! We completed on our property on Friday and had a great weekend starting to make it our own. Thanks again Jones Robinson!...
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Was this helpful? Yes
Nov 04,2016
Minithumbup
By:
Nov 04,2016
0 people found
this helpful
I would like to say thank you to Michael for selling our house and for advising us at the beginning. And a very big thank you to Deborah for all the help that she has given me in the last few weeks,she has given me advice when needed and been chasing all party's for us phoning countless time to tell me what she had found out I don't think we could have don't it with out her. Thank you Deborah very much appreciate what you did for us....
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Comment on agent fees
I think the fees are fare for the service given..
Was this helpful? Yes
Nov 04,2016
Minithumbup
By:
Nov 04,2016
0 people found
this helpful
Very good indeed. Exchanged and completed in 8 weeks.. Very helpful staff, and pretty painless(for a house purchase :) Very pleased with the service....
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Was this helpful? Yes
Nov 04,2016
Minithumbup
By:
Nov 04,2016
0 people found
this helpful
My brother in law died earlier this year and it fell to my wife, as Executor, to sell his house near Newbury. We live in Scotland and did not want to be continually travelling south to maintain the house so were looking for an agent who would manage the property for us as well as find a buyer. I passed over two other Newbury agents before going to Jones Robinson on the strength of their client reviews. James Oldring took my initial call and set up a meeting at the house with Paul Hodgson. The ho...
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Comment on agent fees
Appropriate for the service provided
Was this helpful? Yes

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Lambourn
Market Place, Lambourn RG17 8XU
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