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Properties for rent
Oct 06,2017
Minithumbup
Georgia Edwards
Jessica Hulley
By: 'Andrew'
Oct 06,2017
0 people found
this helpful
As a first time Landlord I cannot thank Georgia & Jess enough for all the help and support they have given us throughout the whole process of letting my property. If you are looking for honest, hardworking and trustworthy Letting Agents then I would recommend you choose to work with the girls at Jones & Chapman....
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Comment on agent fees
Good value.
Was this helpful? Yes
Oct 05,2017
Minithumbup
Georgia Edwards
Jessica Hulley
By: 'SCahill'
Oct 05,2017
0 people found
this helpful
I was really pleased with the professional and helpful service I received from Jones and Chapman lettings team in Bebington. They have been more than helpful and found me a tenant within 48 hours. The process was smooth and the tenant was moved in 2 weeks later. Will definitely be using their services again and I highly recommend them. Lovely girls....
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Comment on agent fees
good service with good fees.
Was this helpful? Yes
Oct 05,2017
Minithumbup
By: 'John'
Oct 05,2017
0 people found
this helpful
Overall, we have had a great experience with Jones & Chapman Bebington. As a Landlord we have previously had bad experiences with other agents in the area but Georgia made us feel at ease and was very informative from the minute she came to value our property. I would also like to thank Jess, she has been on hand all the way through for our queries and has not stopped to find us the best tenant! Would definitely recommend and a massive thank you to the girls!...
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Comment on agent fees
Good value for money.
Was this helpful? Yes
Sep 29,2017
Minithumbdown
By: 'Customer'
Sep 29,2017
0 people found
this helpful
These agents were Unprofessional, bad manner, disrespectful and liers. They didn't answer emails or phone calls unless you sent or rang numerous times. They worked in an unethical manner and I would never recommend using these as agents....
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Aug 02,2017
Minithumbdown
By: 'Joanne'
Aug 02,2017
2 people found
this helpful
Terrible service. Pictures were awful,no feedback from the few viewings they did get us. We had on offer on our property that they failed to negotiate properly meaning the buyer went elsewhere....
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Was this helpful? Yes
Apr 24,2017
Minithumbup
Kelsey Gibson
By: 'Ian C.'
Apr 24,2017
0 people found
this helpful
I was very pleased with the letting service I received from Jones & Chapman. I was particularly impressed with the way Kelsey Gibson managed the overall service from start to finish. Kelsey was very polite, efficient, proactive and demonstrated an excellent knowledge of the lettings process. She facilitated the smooth and timely completion of the letting and ensured there was no void period....
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Comment on agent fees
I still feel Agency fees to Landlords could be lower.
Was this helpful? Yes
Apr 12,2017
Minithumbup
David Thompson
Nichola Vaughn
By: 'Jack Lyon'
Apr 12,2017
0 people found
this helpful
Our experience of Jones Chapman has been excellent. This was largely down to the fantastic service provided by David Thompson. We had originally enquired about a different property but David went the extra mile to suggest another property which may be even more suited to us - after seeing the 2 it was this property which we ultimately decided to go for. David was always available to answer questions or queries, constantly providing updates on our application / paperwork etc and was on hand to...
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Was this helpful? Yes
Apr 08,2017
Minithumbup
David Thompson
By: 'glitterboy'
Apr 08,2017
0 people found
this helpful
Process was extremely efficient and completed quickly thanks to Dave. Very competent and extremely polite and efficient - definitely a asset to Jones & Chapman!...
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Comment on agent fees
The agents fee's appear to be similar to those others in the current market -
Was this helpful? Yes
Apr 08,2017
Minithumbup
Kelsey Gibson
By: 'YA1982'
Apr 08,2017
0 people found
this helpful
Kelsey was very friendly and professional. Excellent service. The whole process of applying for and gettting tenancy was made very smooth by Kelsey....
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Apr 06,2017
Minithumbup
David Thompson
By: 'Jack and Yvonne'
Apr 06,2017
0 people found
this helpful
Dave was an absolute pleasure to work with. Really professional and went the extra mile to ensure that we were able to move into our new property on time- even stayed late on a Friday to go through the relevant paperwork with us/pass over our keys! Could not recommend him highly enough....
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Was this helpful? Yes
Mar 30,2017
Minithumbup
David Thompson
Matthew Blower
By: 'Lsia Vaughan'
Mar 30,2017
1 people found
this helpful
I have had an amazing management service from Jones & Chapman, thank you so very much to all of the professional (and totally lovely) staff there, in the lettings team. I do not live that close to the property I let out and Matt, Dave, Kelsey and Nicola, and more recently, Beth, have all assisted me in finding a tenant for my property and all of them have been exceptional. I cannot fault them at all. It is a very impressive set up and service and Jones & Chapman are very lucky to have su...
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Comment on agent fees
Good
Was this helpful? Yes
Mar 01,2017
Minithumbup
Kelsey Gibson
Matthew Blower
By: 'Alison and David'
Mar 01,2017
0 people found
this helpful
Kelsey and Matthew were both extremely helpful in their professional approach to setting up our tenancy. Kelsey was very efficient in responding to our queries and requests. We've been very impressed by the overall level of service we've received and our move went smoothly....
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Comment on agent fees
Fees are fair, especially in relation to the level of service you receive.
Was this helpful? Yes
Feb 23,2017
Minithumbup
Matthew Blower
By: 'Robert'
Feb 23,2017
0 people found
this helpful
I was very impressed by Matthew's professional and non-pushy approach right throughout the process. He certainly did listen to all of the needs that I had stated in regards to potential tenants and the whole process was very efficient and hassle free....
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Comment on agent fees
Good
Was this helpful? Yes
Feb 17,2017
Minithumbup
Matthew Blower
By: 'Allison'
Feb 17,2017
1 people found
this helpful
After a long term tenant moved out of my property I decided to look for an agent to assist in finding a new one. I spoke to a few agents but the only one who I felt confident in was Matthew. He told me what I needed to do to the house to get the right tenant and recommended contractors. Once the work was completed he strived to get the best tenant for my property, nothing was too much to ask. Evening phone calls outside of office hours helped the process and he always put my needs first. Brillia...
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Comment on agent fees
Good
Was this helpful? Yes
Feb 13,2017
Minithumbup
Matthew Blower
By: 'Andy Mehta'
Feb 13,2017
1 people found
this helpful
I have been using this estate agent for over 8 years and throughout this time. Matthew has been fantastic. Always very helpful and unbelievably efficient. He has always found solutions to any problems and managed to have my property rented very soon after the last tenants leave....
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Comment on agent fees
There are possibly cheaper fees out there but the service is so good it makes good economic sense.
Was this helpful? Yes
Feb 13,2017
Minithumbup
Matthew Blower
By: 'Steven Williamson'
Feb 13,2017
0 people found
this helpful
Had let off Farrell and Hayworth before it changed hands, and continued once it went to Jones and Chapman. Always had my dealings with Matthew and Gaynor. Can't fault them, anything that was needed was there and the service shown was second to none. Matt was always on hand for a chat if I had any concerns, and if I had to call the office, Gaynor made sure that any query or request I had was dealt with promptly. Both are a credit to the company, and I feel for anyone looking to rent a property li...
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Comment on agent fees
Not a problem with fees or other office policies.
Was this helpful? Yes
Feb 10,2017
Minithumbup
Matthew Blower
By: 'R & D'
Feb 10,2017
0 people found
this helpful
We have been dealing with Matthew for a few years now both renting out our apartment and renting a house ourselves. He has been nothing but professional and efficient in all dealings. A very pleasant individual all round. Rosie and Declan...
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Was this helpful? Yes
Feb 10,2017
Minithumbup
Matthew Blower
Matthew Blower
By: 'Matthew Bowood st'
Feb 10,2017
0 people found
this helpful
Having used Matthew twice now as my agent when letting my house, I could only recommend him highly. He guided me through all the legalitys and was a constant help, even giving me invaluable information and help with a problem which occurred during my tenants occupation. *****...
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Comment on agent fees
Good
Was this helpful? Yes
Feb 08,2017
Minithumbup
Matthew Blower
By: 'Masood'
Feb 08,2017
1 people found
this helpful
Bought property through same office and Mathew from day 1 was top of game to help and make sure process was quick and straight forward, I am really grateful to have a friend and professional aid to me ,wish you best of success and great 2017. Mathew now manages both properties, that shows, commitment and dedication, which is second to none....
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Comment on agent fees
Ok
Was this helpful? Yes
Feb 08,2017
Minithumbup
Matthew Blower
Nichola Vaughn
By: 'Welsh Liz'
Feb 08,2017
1 people found
this helpful
I really can't express how fabulous the team at Jones and Chapman have been with regards to the rental of our property in Aigburth. From our first meeting, we had the ultimate confidence that we were in very safe hands. They made what could have been a very stressful process quite effortless on our side. Matthew sorted out a gas leak with a casual it's all part of the service. I have no doubt staying for the emergency gas service to fix it late in the evening was above and beyond the service w...
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Comment on agent fees
Fair and competitive.
Was this helpful? Yes
Feb 08,2017
Minithumbup
Matthew Blower
By: 'Crawford'
Feb 08,2017
1 people found
this helpful
I had an extremely disappointing experience with a different agency and therefore made the decision to move the management of our property to jones and chapman. I have to say that from the start Matthew has went above and beyond to ensure this transition went as smoothly as possible. We no longer live in the country which I'm sure has made Matthews job much more difficult! Matthew is friendly yet professional and I feel confident I can ring him with any issues. I have spoke to others in branch a...
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Comment on agent fees
Matched fee we had previously paid
Was this helpful? Yes
Dec 05,2016
Minithumbdown
By: 'Sarah'
Dec 05,2016
5 people found
this helpful
This estate agents is disgusting! Av never been treated so badly in my whole life!! If you don't get a mortgage with them your basically not worth there time!! After 6 months I finally got the house I wanted, basically spoke to the vendors myself. Jones an chapman are a terrible company to purchase a house from. An also awful to put your property up for sale with them. They will try get people to buy your house through getting a mortgage with them, if you decide you get a morgage with somebody e...
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Was this helpful? Yes
Nov 24,2016
Minithumbup
By: 'Scott'
Nov 24,2016
0 people found
this helpful
As usual first class service from Beth. Quick and efficient and kept informed at all stages. Issue reported with hot water in rented property and Beth arranged repair very quickly. She is a credit to the company....
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Was this helpful? Yes
Nov 22,2016
Minithumbup
Beth Williams
By: 'Michael Atwal'
Nov 22,2016
1 people found
this helpful
This is now my second review on here...having been with Jones and Chapman for over a year now...with my last review being in March this year...as 100% a happy client...I am delighted to say I remain 100% happy. Communication is friendly and quick - and I know full well how busy the team is...and working in the same field myself I know only too well how much there is to handle when taking care of clients of varying relationship to an estate agents - then adding admin on top of all that...it ke...
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Comment on agent fees
Reasonable and in line with my expectations this fars. Can't run a business without charging now can you...
Was this helpful? Yes
By: Matthew Blower
Feb 25, 2017
View all comments (1)
Hi Michael. It has been a pleasure dealing with you and your property from day one and i'm delighted that you have found our service excellent. Please do not hesitate to contact me if you need anything at all. ...
Nov 09,2016
Minithumbup
By: 'Mrs Ada Brodie'
Nov 09,2016
1 people found
this helpful
I had first class service from Dave and Beth at Jones and Chapman Allerton. I speak as a mature lady who has bought and sold seven properties...a landlady myself and had superb service from Dave and Beth....nothing was too much trouble handling all my affairs with a very pleasant manner and attitude. I wiuld awsrd them top marks!! Thank you..My rental property was in excellent order. Kind regards Ada Brodie...
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Comment on agent fees
About Average
Was this helpful? Yes
Nov 03,2016
Minithumbup
Abigail Rayner
Emma Jump
By: 'Hoylake Road'
Nov 03,2016
1 people found
this helpful
I've had a very professional and extremely satisfied service from this Branch and these two ladies have been incredible and so professional. Their way of handling situations, comforting me and assuring when I was looking for a property and on my exit the way their handle things was absolutely stress free, I couldn't thank them enough how they handle each and every situation. Thank you so much Abigail and Emma, you girls are amazing!!!...
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Comment on agent fees
The fees good and affordable and very accurate.
Was this helpful? Yes
Oct 28,2016
Minithumbup
Emma Jump
By: 'Anne J'
Oct 28,2016
0 people found
this helpful
All staff including Emma provide a fast, efficient and highly professional service. Always polite and courteous and act on requests and enquiries promptly....
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Comment on agent fees
Good
Was this helpful? Yes
Oct 28,2016
Minithumbdown
By: 'Scott smith'
Oct 28,2016
2 people found
this helpful
Avoid these! We were misled and lied too. Then once then tenancy agreement is signed they do nothing, don't return calls of emails. We are now left storing furniture of the landlords and told we will be charged if it's not there at the end of the tenancy. Avoid!!!...
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Comment on agent fees
Average
Was this helpful? Yes
Oct 27,2016
Minithumbup
Emma Jump
By: 'John Bohan'
Oct 27,2016
2 people found
this helpful
Emma always goes the extra mile when she has been managing my property and always keeps me updated on progress and nothing is ever too much trouble. She is always a pleasure to deal with and always offers exceptionally first class service. I would have no problem recommending Emma to both friends and clients....
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Comment on agent fees
Good
Was this helpful? Yes
Sep 12,2016
Minithumbup
David Thompson
By: 'PrincessB'
Sep 12,2016
0 people found
this helpful
Incredible service from start to finish! Dave has been very efficient and competent from finding prospective tenants right through go the move in day. Very good communication and hassle free. Highly recommended....
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Comment on agent fees
Standard compared to others in the area
Was this helpful? Yes



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Last updated at 11:44 AM 08/02/2017 by Matthew Blower

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Last updated at 11:44 AM 08/02/2017 by Matthew Blower

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34 Market Street, Hoylake CH47 2AF
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248 Hoylake Road, Moreton CH46 6AD
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Office 13
4 Church Road, Bebington CH63 7PH
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29 Allport Lane, Bromborough CH62 7HH
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108 Wallasey Road, Wallasey CH44 2AE
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142 Greasby Road, Upton CH49 3NQ
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349 Woodchurch Road, Prenton, Birkenhead CH42 8PE
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349 Chester Road Little Sutton, Little Sutton CH66 3RE
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10 The Cross, Neston CH64 9UB
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28 Pensby Road, Heswall CH60 7RS
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