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100 Winchester Road
Chandlers Ford
Hampshire
SO53 2GJ
02380 276 500

 
Website not available Properties for sale
Properties for rent
Feb 17,2017
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Feb 17,2017
0 people found
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Absolutely horrific agency if you are a tenant renting. I viewed a flat with them which was a good size but filthy inside. was told it was being cleaned up as tenants only just moved out. 2 weeks later, took possession of keys from agency and was given an inventory document with a smile went to flat and it was in same condition. Had to call friends/relatives to come and help scrub flat before could move furniture in. Upon moving out, scrubbed the place clean so next tenant would not get th...
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Comment on agent fees
Poor - never ever use them again
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Aug 01,2016
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Aug 01,2016
3 people found
this helpful
Avoid this estate agent if possible. However, most landlords go to them because they bleed the tenants dry on their behalf. The worst ever is the lady in charge of maintenance called 'Debbie'. She is extremely rude and has no customer care skills. My experience with them has been horrible....
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By: Jonathan Rees
Nov 23, 2016
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Debbie Darvill has not worked for this firm since January 2013 so I don't know why such a comment is being made in August 2016. Another agent perhaps? ...
Jul 19,2016
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Jul 19,2016
1 people found
this helpful
I will NEVER recommend Jonathan Rees to anyone! We've had nothing but problems with them. During our two years renting with them, we have reported several problems which took weeks (sometimes months) to sort out. Now we've bought our own house with another estate agent, they don't want to give us our deposit back as the house wasn't satisfactorily clean even though me, my husband & his parents spent 2-3 days deep cleaning it. I will add that we took the house when it hadn't been cleaned so h...
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By: Jonathan Rees
Jul 21, 2016
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This was a 'Tenant find' property so we had no involvement with the day to day maintenance. The landlord wished to make unrealistic deductions and the tenants were quite rightly refunded their deposit by the dispute service. ...
Jun 09,2015
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Jun 09,2015
0 people found
this helpful
I used Jonathan Rees to find a tenant for me on a tenant find only basis. From the outset when I met with Andrew he reassured me that he would find me the right tenants for my property, within a week we had a number of viewings and found someone suitable. I found the whole process very good, even when they came to leave the property at the end of the tenancy it was dealt with professionally. I would recommend them again....
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Comment on agent fees
Found the fee very reasonable and one of the cheaper out of the mainstream agents in Chandlers Ford.
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May 18,2015
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May 18,2015
1 people found
this helpful
My wife and I had paid this agent to secure a property that was advertised as a non smoking property . On arrival this was obviously wasn't true and when we asked for a professional clean prior to the move the agent point blank refused , more importantly they didn't have the faintest idea how to treat there customers. They refused to reimburse our ‚£300 holding deposit because they said they had paid for referencing which hadn't happened as my referees assured me they hadn't even been co...
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Oct 06,2014
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Oct 06,2014
1 people found
this helpful
It's amazing to see all the same comments as I would make. I can only think that no-one cares that Jonathan Rees is such a poor letting agent for the tenants themselves. No-one at the agency seems to be bothered that John and the agency has such a poor reputation in this area. I've not met a single tenant that has a good word to say about them. From a landlord's perspective they do very well at squeezing out every last drop of money from the tenants and I suppose the landlords see this as a ...
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What agent could do to change your mind?
Honestly? Don\'t treat tenants like they\'re scum.
Attached Files
Comment on agent fees
Achieved best price possible for landlord. Not interested in fairness for the tenant.
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Sep 21,2014
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By:
Sep 21,2014
1 people found
this helpful
Their behaviour and response very different before signing the contract and After signing the contract. When maintenance issue reported, they says we have 400+ houses, yours one in the list, It will take time. I think too much monopoly in Chandlers ford area. Will Never recommend to a friend....
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Jul 24,2013
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Jul 24,2013
4 people found
this helpful
At first this agent appears helpful and above board (they want to get your money after all) but as soon as you have signed a contract they are terrible. Just seconds after signing our contract we witnessed John Caines openly making insults about another customer who had just walked out of the door. He is rude and arrogant and I think it is a shame that Jonathan Rees has entrusted his lettings arm to such an obviously horrible person. When we first moved into our property we were shocked by how ...
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Mar 25,2013
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Mar 25,2013
7 people found
this helpful
Jonathan Rees appeared to be a professional lettings company through the initial stages of the lettings process. Things soon changed once they had my money! Upon meeting the inventory clerk at the property, it was apparent that between the initial inventory and my move in date (3 days) the condition of the property had altered significantly. Here is a quick breakdown of some of the problems I had with the property: The garden shed had been removed and the contents were left exposed to t...
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What agent could do to change your mind?
Fix the problems of the property. Hire less arrogant staff.
Attached Files
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Aug 03,2012
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By:
Aug 03,2012
4 people found
this helpful
John Caine is the most arrogant, rude person I have had to speak to. Maintenance work never done, people entering the property without giving notice (and giving this is the law!), on inspection people going through your private belongings, totally unacceptable on complaining about this, they did not deal with it in the appropriate way. The team as a whole are VERY unprofessional....
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What agent could do to change your mind?
First thing would be to listen to your customers irregardless of why they aer contacting you. DO NOT, not raise voice and become aggressive. Remember that the person calling is a customer and show some respect, BE professional,
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Areas covered
  • SO53
  • SO51
  • SO50
  • SO52

NAEA TPOS TDS The Guild


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Last updated at 12:09 PM 30/03/2017 by Jonathan Rees

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Last updated at 12:09 PM 30/03/2017 by Jonathan Rees

Awards won by Jonathan Rees

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Josie Grant - upload your photo Josie Grant
1 reviews

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Paula Gregory-Dade - upload your photo Paula Gregory-Dade
0 reviews

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Paul Daniell - upload your photo Paul Daniell
0 reviews

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Jonathan Rees - upload your photo Jonathan Rees
0 reviews

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Dominique Newton - upload your photo Dominique Newton
1 reviews

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Andrea Armour - upload your photo Andrea Armour
1 reviews

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