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    Annette
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    Nanci Fitzgerald
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    Nanci Fitzgerald
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Jun 29,2017
Minithumbdown
Nanci Fitzgerald
By: 'Chris'
Jun 29,2017
1 people found
this helpful
I let my property through letting places which is now part of John Shepherd. Because of their poor management and their contract management, I decided to not continue with this agency. As a result of their failings to draft a proper contract with the previous tenant. I am being sue for damages. I am most disgusted with their conduct and behavior. John Shepherd don't want to know and is trying to get out of their responsibilities. I will never use them ever again in any capacity....
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Comment on agent fees
Waste of fees
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Feb 10,2017
Minithumbdown
Annette
By: 'Paul'
Feb 10,2017
1 people found
this helpful
We have let with them for just over a year. They've been generally good at fixing things quickly if there has been a problem, hence the second star in my review, however their fees are ridiculous... We were charged approximately £400 to move in, and £60 every six months to extend the contract. If you ask them to come out and visit, there's also a charge. We have recently made the decision to move out and have now been charged £25 + VAT (EACH!) for a tenant reference. I'm ver...
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Comment on agent fees
Put it this way - I can't wait for the government to ban agency fees.
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Nov 04,2016
Minithumbdown
By: 'No name.'
Nov 04,2016
0 people found
this helpful
I was left without half of the deposit for minor repairs. I was forced to pay damages that we haven't caused, shame....
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Comment on agent fees
Extremely high, you need to pay every time, they are not customer friendly.
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Oct 14,2010
Minithumbup
By: 'joey2010'
Oct 14,2010
1 people found
this helpful
I used John Shepherds office in balsall common to buy my latest home. The staff were polite and helpful and helped me through the sales process. I found them to be communicative and proffessional. ...
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1685 High Street, Solihull B93 0LN
(2)
Office 1
6-8 Drury Lane, Solihull B91 3BD
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Office 3
15 High Street, Warwick CV34 4AP
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Office 4
The Old School House, 2360 Stratford Road, Solihull B94 6QT
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Stratford-upon-Avon
10 Union Street, Stratford-upon-Avon CV37 6QT
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