John Shepherd Lettings
1.7/5, 12 reviews
17% recommended



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Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 1 1 7 0 0 0 0 0 2
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“Misleading information on websites...”

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Oct 04,2022
Minithumbdown
By: 'Rob'
Oct 04,2022
2 people found
this helpful
An awful experience. Lots of misinformation both on website regarding the properties to let & inaccurate pictures. Once viewed misleading information about the property. In my opinion, avoid at all cost....
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“We have been fatally scammed by this "agency"...”

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Feb 01,2021
Minithumbdown
By: 'L.'
Feb 01,2021
2 people found
this helpful
We have been fatally scammed by this "agency". WE DO WARN EVERYONE before proceeding with them, as the problems never arise before signing the contract. It has been an absolute nightmare since barely a year ago decided to move somewhere else. Our minimum stay was ...
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“Absolute Disgrace to the Letting Industry...”

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Nov 12,2020
Minithumbdown
By: 'Jamie'
Nov 12,2020
2 people found
this helpful
Rented an apartment from them for 2 years, had the curtain rail fall off the wall just missing my 1 and 2 year old! massive holes in the walls, mould around all windows and on walls had to spray them at least 2 times per week from September till ...
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“Scumbags....”

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Jul 27,2020
Minithumbdown
By: 'Stephanie'
Jul 27,2020
1 people found
this helpful
Lovely to work with when getting you into a property, as soon as you're in you'll be abandoned. If you flag something up for maintenance they will ignore you unless you refuse them access when they want to enter the property. Will absolutely rip you ...
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“Have been looking after my apartment for a fe......”

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Apr 24,2020
Minithumbup
By: 'ETIENNE'
Apr 24,2020
0 people found
this helpful
Have been looking after my apartment for a few years and Very happy with their professional service.Always willing to assist....
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“So far my experience with John Shepherd has b......”

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Feb 05,2020
Minithumbup
Charlotte
By: 'Nuno'
Feb 05,2020
0 people found
this helpful
So far my experience with John Shepherd has been very positive. They are available when needed and ready to support and follow-up in case of repairs. Charlotte Ford has been my point of contact and she's always kind and respond quick to any query. For ...
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“Absolutely shocking agents. Rented a property......”

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Nov 20,2019
Minithumbdown
By: 'Jeremy'
Nov 20,2019
5 people found
this helpful
Absolutely shocking agents. Rented a property from them. Carpets were filthy Holes in bath tank leaking. Windows all damaged mold in bathroom and to bedroom huge crack in another bedroom... was told all would be done. Stupid me signed the agreement didnt do any off ...
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“Charged disgusting amount of fees...”

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Dec 17,2018
Minithumbdown
By: 'KD'
Dec 17,2018
3 people found
this helpful
I would not recommend this agency to anybody. We made the mistake of trying to rent a property using John Shepherd only backed out after realising how ridiculously overcharged and ripped off we were being. Their fees are disgusting. And they kept all of our ...
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Comment on agent fees
Atrocious. The worst.
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By: Sophie Maughan
May 30, 2019
View all comments (1)
This company are an absolute disgrace. I am sadly beholden to them as I am locked into a tenancy agreement which I am unable to break. I was witness to one of the most DISGUSTING email exchanges I've ever had the displeasure of reading yesterday courtesy of their appalling excuse for a Property Manager,* and she deals (I use this term LOOSELY) with tenants based in Birmingham City Centre. I would advise anyone to avoid these piranhas at all costs. ...

“Thievery corporation!!...”

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Jun 05,2018
Minithumbdown
By: 'Fabio'
Jun 05,2018
4 people found
this helpful
The agent (Drew) was very attentive whilst we were viewing the place and soon after we rented the flat we were totally ignored by the agents. The flat came with few light bulbs without working, the fire alarm had no batteries in it and we ...
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Comment on agent fees
Agent fees are abusive and we were ,
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“Property Management / Maintenance...”

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Apr 06,2018
Minithumbdown
By: 'Appalled'
Apr 06,2018
6 people found
this helpful
Absolutely appalling service and would never touch this group of individuals with a barge pole. I have a number of properties i currently let out and thankfully use another agent, however i had to make contact with their property management dept when a property that ...
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“Very poor service from the Birmingham City office. We've now ......”

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Jan 23,2018
Minithumbdown
By: 'Upset'
Jan 23,2018
1 people found
this helpful
Very poor service from the Birmingham City office. We've now dealt with 4 agents within 4 months for very simple fixtures (high turnover). They fail to return calls often or are very slow to respond to any issues in the apartment resulting in more expenses for the ...
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Comment on agent fees
Overpriced and definitely not worth it considering they did such a lousy job communicating.
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“Very poor service. I resent the fact that I paid ......”

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Sep 04,2016
Minithumbdown
By: 'Solihull'
Sep 04,2016
9 people found
this helpful
Very poor service. I resent the fact that I paid this branch to make this let far more complex, time consuming and costly than had I self - managed the let. Having taken legal advice on their actions, I was advised that they had let ...
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Comment on agent fees
Average fees for the area. Could have managed the let myself with less work than they created at no cost ( I do have some property knowledge and contacts though so this may not be the case for everybody )
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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