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    jazz holverson
We pride ourselves on being specialists in all property matters in our prime areas of Battersea, Clapham, Fulham, West Kensington, Wandsworth and Balham with a network of strategically situated office Read full description...We pride ourselves on being specialists in all property matters in our prime areas of Battersea, Clapham, Fulham, West Kensington, Wandsworth and Balham with a network of strategically situated offices providing linked support to all our clients. Every property offered for sale or to let is marketed by each office, thus providing our vendors and landlords with the widest coverage available without having to consider the extra expense of using additional agents.
 
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Sep 15,2011
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Sep 15,2011
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Possibly the worst company I have ever dealt with. I would not recommend that a single person use this agency, they are ignorant and incompetant. So much so that when moving to a new property anything let by John Hollingsworth was purposefully avoided....
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What agent could do to change your mind?
Everything, we are now pursuing legal advice on how to resolve matters with the agency as they are refusing to cooperate.
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By: Louise
Jan 03, 2012
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Hello, I am really sorry to hear that you have been unhappy with the service provided by John Hollingsworth. I am head of Customer Services here at John Hollingsworth and I wondered if I could be of any further assistance. If you could e-mail me further details to customerservices@thamesview.co.uk, we can discuss the situation directly and try and resolve any outstanding issues for you. I will look forward to hearing from you. Louise....
Sep 13,2011
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Sep 13,2011
1 people found
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John Hollingsworth's Square Mile property management department look after some of my properties. This is the latest, a serious leak in my property, a quote follows, I ask for more quotes, no more have been provided. I get in touch with my tenants who have been chasing this problem, serious ongoing leak, I contact Square Mile by email, the tenants also contact Square Mile/ John Hollingsworth. My email is ignored. I phone the company, the person who deals with my property is in a meeting. She fai...
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What agent could do to change your mind?
contacted me
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By: Louise
Jan 03, 2012
View all comments (1)
Hello, I am really sorry to hear that you have been unhappy with the service provided by John Hollingsworth. I am head of Customer Services here at John Hollingsworth and I wondered if I could be of any further assistance. If you could e-mail me further details to customerservices@thamesview.co.uk, we can discuss the situation directly and try and resolve any outstanding issues for you. I will look forward to hearing from you. Louise....
Jun 22,2011
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Jun 22,2011
0 people found
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Beware of John Hollingsworth property management department. They also go by the name Square Mile. They have provided an appalling service, no gas safety certificates for a start. Also they were very slack about letting tenants into the property, inventories, tenancy agreements, collecting rent, repairing properly, you name it they get it wrong. They are totally incompetent. Never use them for your own and your tenants\\\' protection. I used them once and have lived to regret it and had to get r...
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May 31,2011
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May 31,2011
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Choose broken furniture. Choose overpriced, undersized apartments. Choose misery. Choose Square Mile. Appalling in every respect. Glitzy, glossy, smiley, all until a sale is made. Don't expect them to answer your calls after you pay the first instalment of rent. Unable to handle serious problems without significant delay. Leaky bathroom remained unfixed for 6 weeks. Two months since vacating and still haven't seen a penny of deposit returned. Strongly consider your alternatives befor...
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Feb 11,2011
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Feb 11,2011
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Jan 21,2011
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Jan 21,2011
1 people found
this helpful
I would like to give zero stars. From the outset we have been treated like sub-humans. They mucked up our contract which left us sitting in the office with all our bags ready to move in only for the agent to refuse handover of the keys. Finally sorted that out (several days later) only to move in with the place looking like a trash heap, light bulbs out and gaps in the windows - all of which were meant to be fixed prior to commencement of the tenancy. It took a further 4 months to fix the window...
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Jan 11,2011
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Jan 11,2011
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John Hollingsworth seemed ok during my tenancy as we had very few dealings with the property management department. However, it took over 3 months to get our deposit back at the end of the tenancy. They never return calls or emails unless legal action is threatened.Stay well clear of this company!!!...
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By: m2pm
May 09, 2011
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A response from this company - I am amazed....
Nov 03,2010
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Nov 03,2010
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These guys are useless. On the property management side, they seem to just ignore all our requests to have repairs done to the property. They never return calls (even after promising to). Last month they lost my rent payment (which had left my bank, but their accounts department couldn't find) - and then tried to blame it on me. Definitely not dealing with them ever again....
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By: AK
Feb 11, 2011
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We experienced a situation identical to this. What made it worse was that they rudely blamed it on us despite being provided with evidence that the payment had in fact left our bank account in the usual way. When they finally accepted this they suggested that the payment was not labelled correctly despite this being the same label used for over a year. ....
Nov 02,2010
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Nov 02,2010
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Failure to renew tenancy agreement, failure to collect rent, not knowing what the correct rent is, asking me to call back in 2 weeks as they are very busy it goes on and on....
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Oct 21,2010
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Oct 21,2010
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What a great guy Tom is. He really knows how to look after a girl in a fix! He went way beyond what was needed and made me very happy indeed....
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Sep 29,2010
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Sep 29,2010
0 people found
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Useless. I wish I knew it before signing my lease....
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Aug 09,2009
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Aug 09,2009
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Terrible service - the last year has been a nightmare of incompetence, ...
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By: m2pm
Nov 02, 2010
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Just glad I'm not alone although wouldn't wish it on anyone....
Dec 16,2008
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Dec 16,2008
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they have great customer service! will use again!...
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By: AK
Feb 11, 2011
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This would be a lot more believable if you provided an example of what you mean by good customer service. ....
Nov 11,2008
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Nov 11,2008
0 people found
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Jul 31,2007
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Jul 31,2007
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Awards won by John Hollingsworth

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Firm rankings



Office 1
137 Lavender Hill, London SW11 5QJ
(3)
Office 2
28 Abbeville Road, London SW4 9NG
(5)
Office 3
632 Fulham Road, London SW6 5RT
(0)
show all branches (4)
Office 4
84 North End Road, London W14 9ES
(1)

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