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John D Wood & Co. is one of London's highest profile estate agents. Whilst we have we been in business for over 130 years we are at the forefront in harnessing today's technology to provide the best s Read full description...John D Wood & Co. is one of London's highest profile estate agents. Whilst we have we been in business for over 130 years we are at the forefront in harnessing today's technology to provide the best service to our clients.
 
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Properties for rent
Oct 02,2017
Minithumbup
Kathryn Popiol
By: 'L Howard'
Oct 02,2017
0 people found
this helpful
John D wood did exactly what they said they would, found me a good tenant in a very short time scale and all paperwork correct along with a rent increase, mentioned staff members were very professional....
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Comment on agent fees
Long term customer and fee very good.
Was this helpful? Yes
Jul 20,2017
Minithumbdown
By: 'SM'
Jul 20,2017
1 people found
this helpful
The staff lies to get your money and then even on agreed conditions they will say that it is not written in agreement. Because even if conditions are agreed on email they will never put in the tenancy agreement. Furthermore, they will be so rude that you can not imagine. I asked for shortening of tenure, because of their fault (they did not clean the apartment when i had put in pre-condition of vacuuming, this set of respiratory allergy and I was really sick) and the guy said it is not my probl...
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Comment on agent fees
Really high fees
Was this helpful? Yes
Jul 18,2017
Minithumbdown
By: 'Andy'
Jul 18,2017
0 people found
this helpful
0 stars Please think twice before renting anything through John D Wood. I am only giving them 1 star because giving them 0 stars is not an option on this website. The level of service given by John D Wood has been less than 0. When they finally reply to emails their replies clearly states that they have not read our email through and certainly not understand the clear instructions given. This is strange since it has taken them usually between 7 and 10 working days to reply to emails. We have had...
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Comment on agent fees
With the level of service they provide, they should not be charging people.
Was this helpful? Yes
Jul 17,2017
Minithumbup
Southfields, Elaine Meade-Hill
Southfields, Jake Lamsden
By: 'Happy'
Jul 17,2017
0 people found
this helpful
Recently sold my property. Staff were friendly and efficient, working tirelessly throughout. I was kept informed through the entire process....
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Comment on agent fees
Good
Was this helpful? Yes
Jul 10,2017
Minithumbup
Jeremy Best
By: 'Laura'
Jul 10,2017
0 people found
this helpful
It was a pleasure to work with Jeremy Best for my clients looking for a home in Chelsea London His professionalism knowledge and politeness even at stressful times was excellent. I would highly recommend him I look forward to working with you again soon...
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Comment on agent fees
Good
Was this helpful? Yes
Jul 06,2017
Minithumbdown
By: 'Marvin M'
Jul 06,2017
0 people found
this helpful
have been waiting for them to return my money for over 6 weeks now. Chasing every day - a new excuse every day....
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Was this helpful? Yes
Jul 05,2017
Minithumbdown
By: 'Disgruntled'
Jul 05,2017
0 people found
this helpful
The good news was that they found us a buyer! The bad news is that their quest to push through our sale led them to behave in an aggressive and underhand manner, trying to force things forward when we weren't yet ready on our purchase. Their 'front end' spiel was good but once a buyer had been found they couldn't have cared less about our requirements - their eye was firmly on their commission and nothing else, even doing deals with our solicitor (whom they knew well) and it felt that we were ...
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Comment on agent fees
OK
Was this helpful? Yes
Jul 03,2017
Minithumbup
Quinton Hutton
Euan Rollo
By: 'Lit'
Jul 03,2017
0 people found
this helpful
I would like to thank Quinton and Euan for being so professional and very helpful with the process of selling my house. Both has been so incredibly helpful, friendly, supportive and have provided best advice when needed. I also would like to thank entire team in Chiswick Branch as they have always been very polite when the contact was made....
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Comment on agent fees
Good.
Was this helpful? Yes
May 12,2017
Minithumbup
Oliver Topham
By: 'Joanna'
May 12,2017
1 people found
this helpful
Oliver is extremely professional, helpful and polite. We recently purchased a house, he was in constant communication and chased up any issues that cropped up. Oliver went the extra mile on a number of occasions, we would happily work with him again, highly recommended!...
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Comment on agent fees
N/A - buyer
Was this helpful? Yes
Feb 28,2017
Minithumbdown
By: 'Steve'
Feb 28,2017
0 people found
this helpful
Today i ve tried to arrange a viewing over the phone and i was totally dissapointed about the lady who explained me the process and i had a feeling that she just wanted to get rid of me.Nobody from the agency gave me a call back when i arranged a viewing on-line and that lady knew about my appointment but nevwr call me back. In the end she told me that she will send me an email with details of viewing the property next day but never received anything from them. Highly dissapointed about their c...
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Was this helpful? Yes
Feb 27,2017
Minithumbup
Adrian Seabrook
By: 'K. Ellis'
Feb 27,2017
0 people found
this helpful
Everyone at the Weybridge branch were very helpful and professional at all times. Nothing was too much trouble. All enquiries were handled effectively and promptly. They worked very hard to keep the chain together and succeeded! Well done....
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Comment on agent fees
Good
Was this helpful? Yes
Feb 27,2017
Minithumbdown
By: 'Steve'
Feb 27,2017
0 people found
this helpful
Today i ve tried to arrange a viewing over the phone and i was totally dissapointed about the lady who explained me the process and i had a feeling that she just wanted to get rid of me.Nobody from the agency gave me a call back when i arranged a viewing on-line and that lady knew about my appointment but nevwr call me back. In the end she told me that she will send me an email with details of viewing the property next day but never received anything from them. Highly dissapointed about their...
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Was this helpful? Yes
Feb 22,2017
Minithumbdown
By: 'william barkshire'
Feb 22,2017
2 people found
this helpful
John D Wood Manages my property whilst I am based overseas. do not use them if you want your property properly managed. Terrible service...
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Was this helpful? Yes
Feb 02,2017
Minithumbup
Michael wood
By: 'Masoud'
Feb 02,2017
0 people found
this helpful
I would like to thank Michael wood he was very friendly and gave me the best solutions . He found me the house I want and the price I want . I really strongly advice to deal with the branch in 62 fallham road they will find what you want and the deal you want...
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Comment on agent fees
The Fees is reasonable and satisfied all parties
Was this helpful? Yes
Jan 18,2017
Minithumbup
Lizzie lydall
By: 'Jason'
Jan 18,2017
0 people found
this helpful
Lizzie was a huge help in securing an excellent property for our family within a very short time frame and was instrumental in our discussions with the landlord. She is great at her job and made the whole moving process that much easier! Highly recommended....
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Comment on agent fees
Standard stuff
Was this helpful? Yes
Dec 01,2016
Minithumbdown
By: 'Kensington resident'
Dec 01,2016
3 people found
this helpful
I agree with other reviewers. These are the worse agents we have ever dealt with. Incompetent and arrogant, they make mistakes and don't correct them or even apologise. They treat tenants with contempt. They also send contractors who are unauthorised to enter tenants' homes and lie when you complain about it pretending you had authorised them!...
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Was this helpful? Yes
Nov 09,2016
Minithumbdown
By: 'A.B.'
Nov 09,2016
2 people found
this helpful
If you want to have the worst time of your tenant life - apply for John D Wood! This agency asked us for many illegal things and deals, trying to get as much money they can. They are protecting only Landlords and harass you any time they want something from you. I seriously suggest NOT to sign an agreement with them and not to use their servises....
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Comment on agent fees
I would say it would be fair if they would do their job correctly and professionaly, without helping landloard chasing for more money. Instead of solving problems they are creating problems.
Was this helpful? Yes
Oct 11,2016
Minithumbdown
By: 'Anonymous'
Oct 11,2016
2 people found
this helpful
This is by far the worst letting agency I have rented through. They gave us our keys TWO days after we were supposed to move it. The whole year we rented via them, we had multiple issues with our house and it always took them ages to respond and fix the problem. They say they have an emergency out of hours contact but they don't, I called once as our water had stopped and it was a Friday evening, they told me to call another number (which wasn't working) and when I called back they hung up on me...
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Was this helpful? Yes
Mar 09,2016
Minithumbdown
Lee clark
By: 'KT'
Mar 09,2016
1 people found
this helpful
Typical Estate Agents in all their glory. Very quick to demand money and not do the work. It took 3 attempts to get our renewal right, all they had to do was put the correct names on, which we had to pay £100 for. Then they voided it 2 weeks after us signing, they didn't even call us, just sent us an automated email before he left for the day. We knew there was a chance we wouldn't be there long as an Estate Agent turned up later on the day we renewed to do a valuation but we thought as we...
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What agent could do to change your mind?
They charge them and font do their job.
Attached Files
Comment on agent fees
They charge them and font do their job.
Was this helpful? Yes
Jan 15,2016
Minithumbdown
By: 'Unhappy Client'
Jan 15,2016
2 people found
this helpful
Possibly the worst estate agents I have ever used. They sent around a very personable sales person who promised the earth, kept in touch and was exceedingly helpful but disappeared the minute we signed the contract. After that a junior in the office who hadn't even visited our house appeared to be looking after our sale. Ahead of signing we were assured that anyone who conducted viewings would be familiar with the house. This wasn't the case and there was a different person for each viewin...
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Comment on agent fees
Higher than other High Street estate agencies because apparently they pride themselves on a superior service!
Was this helpful? Yes
Oct 12,2015
Minithumbdown
Shoeni Oates
By: 'Anonymous'
Oct 12,2015
1 people found
this helpful
By far the worst agent I have ever rented through. We were deceived from the start by the agent who persuaded us to agree to a 6 month break clause as the landlord always wants a 6 month break clause and didn't know us as tenants. We told the agent that we were looking for at least 18 months as we were expecting our first baby. Four months into the tenancy we were served a S21 notice as the landlord had decided to sells property. When we spoke to our neighbours they told us that before we moved ...
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What agent could do to change your mind?
There is nothing this agent can do. They are shocking in every way.
Attached Files
Comment on agent fees
Far too high
Was this helpful? Yes
Sep 25,2015
Minithumbdown
Doug Parks
By: 'Ronnie Woodward'
Sep 25,2015
1 people found
this helpful
For the last 2 years we have rented our property, originally we rented through John D Wood, from day 1 we have had countless issues with our landlords, from them threatening to...
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Was this helpful? Yes
Sep 09,2015
Minithumbup
Elizabeth Partner
By: 'Jennifer'
Sep 09,2015
0 people found
this helpful
We cannot thank Liz enough for helping us with our purchase. She has been so incredibly helpful, friendly, supportive, trustworthy and reliable from the start. Whatever the question, Liz is more than happy to help, and will always provide you with the best advice. Thanks Liz....
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Was this helpful? Yes
Jul 20,2015
Minithumbdown
Samantha Lancaster
Mara
By: 'Carmel'
Jul 20,2015
1 people found
this helpful
John D Wood have been absolutely shocking in their treatment of the residents of our property. Contractors frequently arrive to the house with their own key with no warning. In effect, it's just some random men or women letting themselves in. We have reported this to John D Wood numerous times and they do not care. The house also failed the HMO and John D Wood have been in no way proactive about getting the repairs carried out. Our kitchen is dangerous as the cupboards and broken and the oven is...
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What agent could do to change your mind?
They could contact us about repairs. Or respond to emails. They could be respectful and abide by the contract we signed. They could ensure our house is safe to live in.
Attached Files
Was this helpful? Yes
Jun 24,2015
Minithumbdown
By: 'Southfields'
Jun 24,2015
2 people found
this helpful
John D Wood sold our house earlier this year. Most of their staff, while very pleasant, are young and inexperienced which means that when things go wrong they aren't really able to advise you. The manager Jonathan was also incredibly rude to almost everyone in the process when he got involved at the end, to the point that the other agents involved in the deal refused to deal with him. Our sale fell through, and despite requests to act as quickly as possible they were amazingly slow to remarket...
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What agent could do to change your mind?
Fees were standard for the area at the time. They still seem high for the level of service received but would not have been cheaper with another agent.
Attached Files
Comment on agent fees
Fees were standard for the area at the time. They still seem high for the level of service received but would not have been cheaper with another agent.
Was this helpful? Yes
May 11,2015
Minithumbdown
Samantha Lancaster
Natalie Grant
By: 'Jesper'
May 11,2015
2 people found
this helpful
We have had a leak coming down into our flat from the above apartment. once we notified John D Wood it took them almost 3 months to come and look at the problem. In the meantime they blamed us for the contractors not turning up. When the contractors turned they wiped down the mold and painted it over with stain proof paint. we were informed that if the mold returned it would be due to a permanently damaged ceiling and that it would have to be changed. Consequently the following 6 months there...
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What agent could do to change your mind?
1st, Actually send someone qualified to check out the mold issues instead of a plumber who knocks on the ceiling and says it is just fine. 2nd, not to judge us before having the facts about what is going on. 3rd, to fix the problem. It is highly dangerous for an asthmatic to live and breathe in mold. the complete disregard for other humans well being is complete and is just disgusting
Attached Files
Was this helpful? Yes
Feb 01,2015
Minithumbdown
Shoeni Oates
By: 'Anonymous'
Feb 01,2015
1 people found
this helpful
Having had an offer accepted pending references and having dealt with friendly and helpful staff (James & Alexia) we then had the unfortunate experience of having to speak to the 'Lettings manager' Shoeni Oates. She was abrupt, rude, unprofessional and aggressive. This was in stark contrast to the customer service we had so far received and we were left feeling very upset after the call. She was unable to politely express herself or indeed explain the referencing situation we had called for ...
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What agent could do to change your mind?
Fees are too high
Attached Files
Comment on agent fees
Fees are too high
Was this helpful? Yes
Jan 20,2015
Minithumbdown
Kat Mitchell
By: 'Mike Wrona'
Jan 20,2015
3 people found
this helpful
I must say that I agree with all of the other reviewers, Very dissatisfied with non existent service of Kat Mitchell, the letting manger. She always says that she will chase up a problem with no result. Email responses are non existent and phone calls are only returned if you rattle the head office or area manager Dean Loughnane (Bournemouth office). Being a landlord I take my responsibilities to my tenants seriously, but my last tenant did a runner after not paying the last month's rent alo...
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Was this helpful? Yes
Nov 16,2014
Minithumbup
Andy Packer
Jon Barrand
By: 'Nick'
Nov 16,2014
0 people found
this helpful
Amazing service. I'm really happy with my tenant and the service JDW gave me. I would definitely use them again!...
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Was this helpful? Yes
Nov 14,2014
Minithumbdown
By: 'Angry Womble'
Nov 14,2014
2 people found
this helpful
Dreadful company that used to be good but has changed a lot.....probably as a result of those demon Venture Capital Investors. Basically this is now based on a similar business model to that other company that has all the minis (but probably worse). They were given our property to market for rental and did find a tenant, but worked out to be totally unsuitable. This mis-match was for both sides and was obviously driven by getting the sale and not that both tenant and landlord would be happy. ...
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Comment on agent fees
They have changed the terms of the contract from monthly to annual fees without agreeing this with us. They have deducted two annual fees and won\'t respond to my emails about this. Very soon this will be a legal issue.
Was this helpful? Yes



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53 High Street, Lymington SO41 9ZB
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10 Portland Road, Notting Hill W11 4LA
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235 Banbury Road, Oxford OX2 7HN
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108-109 Upper St, London N1 1QN
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140-142 Kensington Church Street, London W8 4BN
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Ladbroke Grove
136A Lancaster Road,, London W11 1QU
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76 Castle Street, Farnham GU9 7LP
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7 Baker Street, Weybridge KT13 8AF
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2 Jewry Street, Winchester SO23 8RZ
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