• claim your profile
    Esta Wilson
  • claim your profile
    Hayley Jones
  • claim your profile
    Natalie Grant
  • claim your profile
    Stuart Small
  • claim your profile
    Emma Cook
  • claim your profile
    Thomas Wright
  • claim your profile
    Jonathan Barrand
  • claim your profile
    Jonathan Loney
  • claim your profile
    Jake Ramsden
  • claim your profile
    Shoeni Oates
  • claim your profile
    Elizabeth Partner
  • claim your profile
    Frankie Dickens
  • claim your profile
    Elek
  • claim your profile
    Samantha Lancaster
  • claim your profile
    Kat Mitchell
  • upload your photo
    Andy Packer
  • claim your profile
    Jon Barrand
  • claim your profile
    Mara
  • claim your profile
    Doug Parks
  • claim your profile
    Laura
  • claim your profile
    Lee clark
John D Wood & Co. is one of London's highest profile estate agents. Whilst we have we been in business for over 130 years we are at the forefront in harnessing today's technology to provide the best s Read full description...John D Wood & Co. is one of London's highest profile estate agents. Whilst we have we been in business for over 130 years we are at the forefront in harnessing today's technology to provide the best service to our clients.
 
Website not available

Properties for sale
Properties for rent
Mar 09,2016
Minithumbdown
By:
Mar 09,2016
0 people found
this helpful
Typical Estate Agents in all their glory. Very quick to demand money and not do the work. It took 3 attempts to get our renewal right, all they had to do was put the correct names on, which we had to pay �100 for. Then they voided it 2 weeks after us signing, they didn't even call us, just sent us an automated email before he left for the day. We knew there was a chance we wouldn't be there long as an Estate Agent turned up later on the day we renewed to do a valuation but we thought ...
read full review
What agent could do to change your mind?
They charge them and font do their job.
Comment on agent fees
They charge them and font do their job.
Was this helpful? Yes
Jan 15,2016
Minithumbdown
By:
Jan 15,2016
0 people found
this helpful
Possibly the worst estate agents I have ever used. They sent around a very personable sales person who promised the earth, kept in touch and was exceedingly helpful but disappeared the minute we signed the contract. After that a junior in the office who hadn't even visited our house appeared to be looking after our sale. Ahead of signing we were assured that anyone who conducted viewings would be familiar with the house. This wasn't the case and there was a different person for each viewin...
read full review
Comment on agent fees
Higher than other High Street estate agencies because apparently they pride themselves on a superior service!
Was this helpful? Yes
Oct 12,2015
Minithumbdown
By:
Oct 12,2015
1 people found
this helpful
By far the worst agent I have ever rented through. We were deceived from the start by the agent who persuaded us to agree to a 6 month break clause as the landlord always wants a 6 month break clause and didn't know us as tenants. We told the agent that we were looking for at least 18 months as we were expecting our first baby. Four months into the tenancy we were served a S21 notice as the landlord had decided to sells property. When we spoke to our neighbours they told us that before we moved ...
read full review
What agent could do to change your mind?
There is nothing this agent can do. They are shocking in every way.
Comment on agent fees
Far too high
Was this helpful? Yes
Sep 25,2015
Minithumbdown
By:
Sep 25,2015
0 people found
this helpful
For the last 2 years we have rented our property, originally we rented through John D Wood, from day 1 we have had countless issues with our landlords, from them threatening to...
read full review
Was this helpful? Yes
Sep 09,2015
Minithumbup
By:
Sep 09,2015
0 people found
this helpful
We cannot thank Liz enough for helping us with our purchase. She has been so incredibly helpful, friendly, supportive, trustworthy and reliable from the start. Whatever the question, Liz is more than happy to help, and will always provide you with the best advice. Thanks Liz....
read full review
Was this helpful? Yes
Jul 20,2015
Minithumbdown
By:
Jul 20,2015
0 people found
this helpful
John D Wood have been absolutely shocking in their treatment of the residents of our property. Contractors frequently arrive to the house with their own key with no warning. In effect, it's just some random men or women letting themselves in. We have reported this to John D Wood numerous times and they do not care. The house also failed the HMO and John D Wood have been in no way proactive about getting the repairs carried out. Our kitchen is dangerous as the cupboards and broken and the oven is...
read full review
What agent could do to change your mind?
They could contact us about repairs. Or respond to emails. They could be respectful and abide by the contract we signed. They could ensure our house is safe to live in.
Was this helpful? Yes
Jun 24,2015
Minithumbdown
By:
Jun 24,2015
1 people found
this helpful
John D Wood sold our house earlier this year. Most of their staff, while very pleasant, are young and inexperienced which means that when things go wrong they aren't really able to advise you. The manager Jonathan was also incredibly rude to almost everyone in the process when he got involved at the end, to the point that the other agents involved in the deal refused to deal with him. Our sale fell through, and despite requests to act as quickly as possible they were amazingly slow to remarket...
read full review
What agent could do to change your mind?
Fees were standard for the area at the time. They still seem high for the level of service received but would not have been cheaper with another agent.
Comment on agent fees
Fees were standard for the area at the time. They still seem high for the level of service received but would not have been cheaper with another agent.
Was this helpful? Yes
May 11,2015
Minithumbdown
By:
May 11,2015
1 people found
this helpful
We have had a leak coming down into our flat from the above apartment. once we notified John D Wood it took them almost 3 months to come and look at the problem. In the meantime they blamed us for the contractors not turning up. When the contractors turned they wiped down the mold and painted it over with stain proof paint. we were informed that if the mold returned it would be due to a permanently damaged ceiling and that it would have to be changed. Consequently the following 6 months there...
read full review
What agent could do to change your mind?
1st, Actually send someone qualified to check out the mold issues instead of a plumber who knocks on the ceiling and says it is just fine. 2nd, not to judge us before having the facts about what is going on. 3rd, to fix the problem. It is highly dangerous for an asthmatic to live and breathe in mold. the complete disregard for other humans well being is complete and is just disgusting
Was this helpful? Yes
Feb 01,2015
Minithumbdown
By:
Feb 01,2015
0 people found
this helpful
Having had an offer accepted pending references and having dealt with friendly and helpful staff (James & Alexia) we then had the unfortunate experience of having to speak to the 'Lettings manager' Shoeni Oates. She was abrupt, rude, unprofessional and aggressive. This was in stark contrast to the customer service we had so far received and we were left feeling very upset after the call. She was unable to politely express herself or indeed explain the referencing situation we had called for ...
read full review
What agent could do to change your mind?
Fees are too high
Comment on agent fees
Fees are too high
Was this helpful? Yes
Jan 20,2015
Minithumbdown
By:
Jan 20,2015
1 people found
this helpful
I must say that I agree with all of the other reviewers, Very dissatisfied with non existent service of Kat Mitchell, the letting manger. She always says that she will chase up a problem with no result. Email responses are non existent and phone calls are only returned if you rattle the head office or area manager Dean Loughnane (Bournemouth office). Being a landlord I take my responsibilities to my tenants seriously, but my last tenant did a runner after not paying the last month's rent alo...
read full review
Was this helpful? Yes
Nov 16,2014
Minithumbup
By:
Nov 16,2014
0 people found
this helpful
Amazing service. I'm really happy with my tenant and the service JDW gave me. I would definitely use them again!...
read full review
Was this helpful? Yes
Nov 14,2014
Minithumbdown
By:
Nov 14,2014
1 people found
this helpful
Dreadful company that used to be good but has changed a lot.....probably as a result of those demon Venture Capital Investors. Basically this is now based on a similar business model to that other company that has all the minis (but probably worse). They were given our property to market for rental and did find a tenant, but worked out to be totally unsuitable. This mis-match was for both sides and was obviously driven by getting the sale and not that both tenant and landlord would be happy. ...
read full review
Comment on agent fees
They have changed the terms of the contract from monthly to annual fees without agreeing this with us. They have deducted two annual fees and won\'t respond to my emails about this. Very soon this will be a legal issue.
Was this helpful? Yes
Nov 06,2014
Minithumbdown
By:
Nov 06,2014
1 people found
this helpful
What a shambles!!! After renting a beautiful house, we always paid rent on time and never had a problem until we needed help! After learning our log burner was dangerous and had actually been condemned the agents sent a burner specialist round to look at it (great!) we were then told actually both the log burner and the open fire in the lounge should not be used at all! This was the start of our hell!! At this time it was summer we told john d wood it wasn't such an issue now but this would ne...
read full review
Was this helpful? Yes
Oct 10,2014
Minithumbdown
By:
Oct 10,2014
0 people found
this helpful
As a landlord, my experience has been very similar to the previous review. Since a change of staff (Ian Woodhouse left the Lymington office) e-mails are simply ignored and not answered. 6 weeks ago I instructed John D Wood to return the tenant's deposit in full. It took over a month, and a complaint to the managing director, before i even had a reply. The deposit has still not been returned. As I am legally liable for the return of the deposit to the tenant, I am having to consider embarking ...
read full review
Was this helpful? Yes
Sep 10,2014
Minithumbdown
By:
Sep 10,2014
0 people found
this helpful
Multiple errors on the lease agreement after requesting a simple extension to push the rent due date to the 29th of each month. No ability to negotiate an unfair, landlord heavy lease as after requesting a copy of the lease weeks in advance, only received it a few days before leaving the UK on a holiday and so bullied into accepting it unchanged if I didnt want to be homeless and lose the exorbitant fees and the deposit that I had already paid. Now told the lease is still wrong and I owe an extr...
read full review
What agent could do to change your mind?
Negotiated the lease in an open, fair and reasonable way. Not delayed the release of the lease to myself to allow me to review despite multiple requests. Followed simple instructions and requests and check their work before releasing multiple incorrect versions of the lease for agreement. Once mistake in calculation identified, write a full apology and requesting politely that I agree the requested amendment. Ultimately pay the shortfall now due to the landlord through their incompetence and apologise for the harassment, threatening emails and bullying tactics.
Comment on agent fees
Above average, charged for production of the lease but did not accept any requested amendments so not sure what exactly I paid for other than simply populating a word document with addresses, dates and amounts which they didnt even manage to do correctly.
Was this helpful? Yes
Aug 19,2014
Minithumbdown
By:
Aug 19,2014
0 people found
this helpful
I used the Cobham branch for find the tenant only service and underwent tremendous inconvenience. Landlords: Before using John D Wood please be aware of the following. It was extremely difficult to get the deposit and first month rent back from them. It look more than 15 emails and countless phone call to recover the money. They also charged the tenants for checkin, checkout , which were never transfered to me as I carried out both. They also charged the tenant for drafting a tenancy agre...
read full review
Was this helpful? Yes
Jul 03,2014
Minithumbdown
By:
Jul 03,2014
3 people found
this helpful
What a pain this company are.If you would like anything lost or to take an unbelievable amount of time to resolve,use this branch.Phone calls not returned.Emails take days to answer.Here I am nearly 8 weeks after I left the property,still waiting for my deposit to be returned.I could never recommend this company and will not deal with them in the future....
read full review
Was this helpful? Yes
Apr 30,2014
Minithumbdown
By:
Apr 30,2014
2 people found
this helpful
I honestly hate dealing with John D Wood. I have been a tenant in the same property for 4 years and continually struggle to get any repairs carried out in the property. My emails are completely ignored and when I do get through to someone I am spoken to as if I am annoying the person. I would give anything not to have to deal with this company....
read full review
Was this helpful? Yes
Apr 24,2014
Minithumbdown
By:
Apr 24,2014
1 people found
this helpful
John D Wood in weybridge have been fabulous right up until the point we started dealing with returning the 8 week deposit and one months overpaid rent. The overpaid rent was my mistake but it could very easily be returned without fuss. It is now 4 weeks and we are in serious mental distress at not having the £3500 that is owed to us. Property manager Elek is the main problem and I have no trouble in advising everyone to stay away from this company. It did not take me long to find this website...
read full review
What agent could do to change your mind?
Perhaps working honestly and quickly would have avoided this whole problem. Instead I am being ignored for the past 11 days while they still owe me £3500. It really is very distressing.
Was this helpful? Yes
Feb 24,2014
Minithumbdown
By:
Feb 24,2014
4 people found
this helpful
This is the most INCOMPETENT estate agent I have ever come across. They are unhelpful, rude, and they are frankly bad at their jobs. I get no response from the property management (took me two months to get a doorknob replaced - just no response to any of my emails), they send us incorrect contracts (we had to ask for many changes to make the contract accurate), they cancelled our water and gas/electricity contracts by accident 3 months into our tenancy (resulting in many months of stress to fig...
read full review
Was this helpful? Yes
Feb 12,2014
Minithumbdown
By:
Feb 12,2014
3 people found
this helpful
John D Wood is the most incompetent, unprofessional " agent I have ever come across - and I used to be an office agent for 2 years! She has made a complete mountain out of a mole hill and is trying to extract extortionate and unfair fees from a tragic situation, which has resulted in a early termination. But despite them finding a new tenant and us paying rent until they move in, she has created a ridiculous amount of fuss and wasted time rather than just doing her job. She has also had gre...
read full review
What agent could do to change your mind?
Sack Rebecca Beckett and appoint a proper, professional and intelligent Manager in her place.
Was this helpful? Yes
Jan 14,2014
Minithumbdown
By:
Jan 14,2014
5 people found
this helpful
I would advise anyone looking to rent a house (or landlord for that matter) to use anyone in preference to John D Wood in Battersea. They do the minimum possible. Emails to the property manager go un-answered. On top of that, we have had 3 different property managers as our contacts during our tenancy which started 6 months ago (high staff turnover is not exactly a sign of a happy company is it?). They are happy to let the property deteriorate to such a point that we had to get into conta...
read full review
Was this helpful? Yes
Dec 20,2013
Minithumbdown
By:
Dec 20,2013
5 people found
this helpful
I contacted John D Wood in Battersea as prospective renter. At first she seemed pleasant and asked me a lot of details about my search. I told her that I was only interested in properties in and around Queenstown Road, no where else. She later called me to say she had found some suitable properties. I asked her if the properties were in Queenstown Road, her reply, they are 5 minute walk. When we went to view the properties, she took us to 3, 1 in Vauxhall, 1 around Battersea Rise and 2 towards B...
read full review
Was this helpful? Yes
Dec 16,2013
Minithumbup
By:
Dec 16,2013
0 people found
this helpful
I have had a very positive experience using John D Wood. As a single person selling the family home I was quite daunted but from the very first contact, by telephone, the greeting was polite and business-like. Prior to every viewing I was notified by telephone as well as email and after every viewing there was follow-up feedback. In order to sell my property, there were over fifty viewings which tried my patience but the agent was always professional as well as supportive. In the end, we en...
read full review
Was this helpful? Yes
Dec 09,2013
Minithumbdown
By:
Dec 09,2013
10 people found
this helpful
I have been renting my flat with John D Wood for the last 4 years. Like most managing agents, they have been pretty useless but happy to pocket their 15% Management Commission from me for frankly not a lot. Anyway, my main gripe came as a result of the tenant making me an offer to buy the property. The price was attractive and we struck a deal. Once we notified John D Wood of the termination of the lease, I got an invoice from them claiming 1.50% of the sale consideration as per the terms of the...
read full review
What agent could do to change your mind?
Unethical. They tried to hoodwink me into accepting something which breaches the law let alone the Property Ombudsman\'s guidelines.
Was this helpful? Yes
Nov 29,2013
Minithumbdown
By:
Nov 29,2013
15 people found
this helpful
I have the worst experience with John D Wood estate agency!! To start with they charge me an agency fee of £275 (plus VAT) to check my references -and I know they have NOT checked anything! After that they made a real mess with the contract of the flat and in the end I have 5 copies in my flat - as they kept sending wrong ones, not completed, not signed, not stamped... a real waste of time for me and my flatmate!! However, the worst was when the flat was sold! My God - the way they manage the...
read full review
What agent could do to change your mind?
Better diligence in drafting tenancy agreement and more integrity in dealing with tenants.
Was this helpful? Yes
Nov 10,2013
Minithumbup
By:
Nov 10,2013
0 people found
this helpful
It would appear that most reviews are left when someone has a gripe so i hope the reader will view this positive review as something exceptional. It seems to be open season on estate agents generally and in a lot of cases quite rightly so. However our experience with john d wood is a pleasant and refreshingly professional one. The purchase was unusual to say the least with twists and turns that were sometimes beyond belief. However Liz kept us informed in a calm and pleasant way that enabled us ...
read full review
Was this helpful? Yes
Oct 22,2013
Minithumbup
By:
Oct 22,2013
0 people found
this helpful
In my experience, JD Wood offers exceptional service- efficient, friendly and very reliable. Both Stuart Small and Emma Wood went out if their way to be helpful and accommodating to my needs- which is not the norm in most real estate agents. For me, they offer the perfect level of professionalism and friendliness. Highly recommended!...
read full review
Was this helpful? Yes
Oct 21,2013
Minithumbdown
By:
Oct 21,2013
21 people found
this helpful
I rented my house through JDW and then received an offer from the tenant who wanted to acquire the property. As it happens, we were thinking of selling up. We agreed the terms of the sale on a private basis and then the sale was concluded. About a month after the sale I received a call from JDW seeking a commission of 1.50% of the sale consideration. They told me the tenancy agreement that we signed in 2012 contains a clause whereby if a Tenant sourced by JDW ends up acquiring the property, the...
read full review
What agent could do to change your mind?
Dishonest. Illegal clause in tenancy agreement
Was this helpful? Yes
Oct 20,2013
Minithumbdown
By:
Oct 20,2013
20 people found
this helpful
Terrible experience with JDW in Battersea. After the tenant moved in, I did not receive rent for the first 3 months as they took their fee up front. This was the first that I knew about this and however much I raised this issue, I hit a brick wall. There were a couple of issues with my property (dishwasher leak, broken window) and they were very slow to deal with this, resulting in a very irritable tenant. I was so frustrated and angry that I terminated the lease with my tenant at the first earl...
read full review
What agent could do to change your mind?
Be more honest with me in dealings on fees and manage property better
Was this helpful? Yes



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
3 11 0 21 4 2 2 0 0 6

Job vacancies

Please see a list of jobs available

Agent Fees

No fees set.

Complaints Procedure

No procedure available.

Awards won by John D Wood & Co

Individual Branch Awards

Firm rankings



Branch
80-86 New London Road, Chelmsford CM2 0PD
(0)
Branch
19 High Street, Cobham KT11 3DH
(2)
Branch
53 High Street, Esher KT10 9RQ
(2)
show all branches (26)
Branch
166 Regents Park Road, London NW1 8XN
(3)
Branch
501 Battersea Park Road, London SW11 4LW
(9)
Branch
324 Trinity Road, London SW18 3RG
(0)
Branch
48 Elizabeth Street, London SW1W 9PA
(0)
Branch
9-11 Cale Street, London SW3 3QS
(0)
Branch
296 Kings Road, London SW3 5UG
(0)
Branch
287 New Kings Road, London SW6 4RE
(3)
Branch
125 Gloucester Road, London SW7 4TE
(1)
Branch
68-70 Turnham Green Terrace, London W4 1QN
(0)
Branch
53 High Street, Lymington SO41 9ZB
(4)
Branch
10 Portland Road, Notting Hill W11 4LA
(0)
Branch
235 Banbury Road, Oxford OX2 7HN
(1)
Branch
31 Sheen Road, Richmond TW9 1AD
(1)
Branch
9 Baker Street, Weybridge KT13 8AF
(3)
Chelsea
62 Fulham Road, London SW3 6HH
(1)
Clapham
47 Balham Hill, London SW12 9DR
(0)
Kensington
140-142 Kensington Church Street, London W8 4BN
(3)
Ladbroke Grove
136A Lancaster Road,, London W11 1QU
(0)
Office 3
76 Castle Street, Farnham GU9 7LP
(0)
Office 6
7 Baker Street, Weybridge KT13 8AF
(4)
Office 7
2 Jewry Street, Winchester SO23 8RZ
(0)
Southfields
21 Replingham Road, London SW18 5LT
(1)
Wimbledon
5 - 7 Church Road, London SW19 5DW
(5)

Find the Best Agent to
Buy, Sell or Rent Property