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We are specialists in residential sales and lettings, covering Bristol and the surrounding areas from our head offices in Clifton.
 
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Properties for sale
Properties for rent
May 27,2015
Minithumbdown
By:
May 27,2015
3 people found
this helpful
The worst estate agents I have ever dealt with. Currently going through a dispute to get my deposit back as I have been charged for natural wear and tear i.e sun damage to the curtains etc. Lucy Sinclair who works for jjFox accused me of stealing from the property even though I had told her several times that I did not steal anything she didn't believe me but then later found the item hidden under a bed? I have also been accused and charged for items that wasn't even at the property in the fi...
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Comment on agent fees
Too high.
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Apr 20,2015
Minithumbup
By:
Apr 20,2015
0 people found
this helpful
My experience with this Letting Agency was very good, in fact it is the best agency I have been dealing with so far hence I would recommend it without hesitation. Good points: they are polite and always answered to my emails within a day and took into consideration my comments/requests; and they were flexible when required!...
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Apr 14,2014
Minithumbdown
By:
Apr 14,2014
0 people found
this helpful
This is one of the worst agencies in Bristol. The agent that dealt with our property went so far as to promise us things that in the end we did not get. In particular, we were promised a garage which the agency did not put in the contract and thus the landlord didn\'t feel like emptying after we signed the contract. Continuing to the property itself, it was given to us in unacceptable condition (extremely dirty, mould on the walls, stains of sauces on sofas, black stains and wax on the carpets,...
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What agent could do to change your mind?
The agent should have made sure that the property was in descent state (functional windows-furniture and clean) before renting it to people and not promised features that were not available. Also, should have responded to phone calls and emails and not ignored them. Finally, should not have given an offer without specifying the \'small letters\'.
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Mar 28,2014
Minithumbdown
By:
Mar 28,2014
1 people found
this helpful
Awful. I rented a room in a house JJfox managed. The house was dirty when I moved in and rodent infested. They claimed the rats were not their problem, despite the council pest control officer saying there were structural issues in the house allowing in pests. Generally the staff were rude and unwilling to listen (there were several other issues too). Worst letting agency I have ever had the misfortune of dealing with....
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Mar 11,2014
Minithumbup
By:
Mar 11,2014
2 people found
this helpful
I just came across the reviews on this website and found them to be completely different to my experience. I have been a landlord for over 10 years with properties in London, Wales and Bristol. I found jjFOX staff to be keen and enthusiastic with a real motivation to match properties with tenants, something which many Bristol agents seem to lack! I have had no problems whatsoever and would not hesitate in recommending them to other landlords....
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Oct 12,2013
Minithumbdown
By:
Oct 12,2013
3 people found
this helpful
Unprofessional, rude and no communication skills. Did not receive the promised call back, so phoned later again later in the day and the sales rep hung up on me! Avoid if possible!...
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Feb 18,2013
Minithumbdown
By:
Feb 18,2013
1 people found
this helpful
Worst estate agents in Bristol, unhelpful, unorganised, massive lack of internal communications / systems, they book viewing appointments and then don\'t turn up and then claim ignorance. AVOID LIKE THE PLAGUE!!! If you want to deal with cowboys then call JJ, if you want a shred of professionalism or slightly knowledgeable staff - look elsewhere. So many better estate agents out there, don\'t waste your time or money with this lot, the team sounds like the average age is 18, they don\'t ...
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What agent could do to change your mind?
Worst estate agents in Bristol, unhelpful, unorganised, massive lack of internal communications / systems, they book viewing appointments and then don\'t turn up and then claim ignorance. AVOID LIKE THE PLAGUE!!! If you want to deal with cowboys then call JJ, if you want a shred of professionalism or slightly knowledgeable staff - look elsewhere. So many better estate agents out there, don\'t waste your time or money with this lot, the team sounds like the average age is 18, they don\'t know what they\'re talking about, as I said, bunch of cowboys, avoid.
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By: jjFOX
Feb 19, 2013
View all comments (1)
I do apologies for the individual not being able to see the property before it being was let, however the youthful team at jjFOX works from 8 till 8 allowing longer viewing times for customers, unfortunately this does mean we let properties quicker than our competitors. No agency will or should stand for customers portraying abusive behaviour towards their members of staff. We may have had a block in our phone lines after this incident as the client then proceeded to prank call us continuously ....
Oct 18,2012
Minithumbdown
By:
Oct 18,2012
1 people found
this helpful
I was a mature student renting a shared property for a year managed by JJFox. Initially they were extremely professional and friendly - while showing me round they promised to fix the extremely untidy garden, and replace a missing pane of glass from the missing front door. However, they did neither of these things throughout the whole year, despite several reminders. They did send a gardener round to give a quote for the garden, but clearly they did not like the quote, because no work was ever d...
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Sep 06,2011
Minithumbdown
By:
Sep 06,2011
3 people found
this helpful
Member of staff marketing our house was rude, unprofessional and inefficient....
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Awards won by JJFox Property Ltd

Individual Branch Awards

Firm rankings



Office 1
Clifton Heights, The Triangle, Bristol BS8 1EJ
(8)
Truro
Chough House River Street, Truro TR1 2SJ
(1)

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