• Krissi Tisdall
    Krissi Tisdall
  • Andy Christodoulides
    Andy Christodoulides
  • Frankie Kimberley
    Frankie Kimberley
  • Francesca Bishop
    Francesca Bishop
  • claim your profile
    Ben Handley
  • claim your profile
    Theo Kefalas
  • claim your profile
    Madelene Thewlis
Estate Agents don't have the best reputation - we know it, you know it - but we're trying our hardest to stand out from the crowd! It is because of this well-known stereotype that we have based our business on our motto "Bucking the Trend".

Jigsaws was formed on the 9th of June 2008, the very same day The Guardian ran with the headline "Traders predict house prices will fall by 50% in 4 years". They also highlighted that "Job losses to hit estate agents". In the face of adversity Jigsaws was bo
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662-664 Holloway Road
Holloway,London
Greater London
N19 3NU
020 7561 8777

 
Properties for sale
Properties for rent
Jul 17,2017
Minithumbup
Krissi Tisdall
By:
Jul 17,2017
0 people found
this helpful
Krissi assisted myself and my housemate in securing our property. She was incredibly helpful and handled the communication between the agency and the landlord which proved to be very challenging at times. Krissi went above and beyond to sort everything for us including going into her office on her day off to make sure everything went well on moving day. Her communication was excellent and she easily dealt with any problems that occurred. Thanks again for all your hard work Krissi!...
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Was this helpful? Yes
Jun 28,2017
Minithumbup
Frankie Kimberley
Krissi Tisdall
By:
Jun 28,2017
0 people found
this helpful
Frankie and team have provided us with second to none excellent customer services, advice, help and supports throughout the entire letting process. This is a S.M.A.R.T. TEAM S - Specific with Total Focus on Customer Care & Service M - Measurable Common Goals & Objectives A - Achieve Success in Delivering Customer Service Excellence R - Results Oriented, and T - Timely, Effectively and Efficiently T - Together E - Everyone A - Achieves M - More...
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Comment on agent fees
Good
Was this helpful? Yes
Jun 27,2017
Minithumbup
Krissi Tisdall
Frankie Kimberley
By:
Jun 27,2017
0 people found
this helpful
I found both of these agents to be with out fault & wanting to do their best & helping the other. Because of them both I would recommend yourselves...
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Comment on agent fees
see above NB: I have not read the conditions, there was on alternative but to tick the box below
Was this helpful? Yes
Jun 22,2017
Minithumbup
Krissi Tisdall
By:
Jun 22,2017
0 people found
this helpful
Krissi was extremely helpful from the moment she started the paperwork and referencing. She answered all of our questions in a timely manner and made the whole moving process very easy and straight forward. Very pleased with the professionalism and how well everything went. I would highly recommend using Jigsaws....
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May 08,2017
Minithumbdown
Madelene Thewlis
By:
May 08,2017
15 people found
this helpful
Krissi was helpful, efficient, and friendly. It was very easy to communicate with Krissi, and she was prompt with her responses. I found Madelene to be very aggressive with her approach, and didn't appreciate the way she spoke to myself and my co-tenant....
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Was this helpful? Yes
May 08,2017
Minithumbup
Krissi Tisdall
Krissi Tisdall
By:
May 08,2017
0 people found
this helpful
Krissi is very professional in her job from start to finish. I have let out properties through Jigsaws on several occasions and the service I have always recieved from Krissi is excellent....
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Comment on agent fees
Good
Was this helpful? Yes
May 03,2017
Minithumbup
Krissi Tisdall
By:
May 03,2017
2 people found
this helpful
We rented a flat with this agency and everything went very well and smooth , Krissi has been very helpful and friendly also :)...
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Apr 25,2017
Minithumbup
Krissi Tisdall
By:
Apr 25,2017
0 people found
this helpful
Very positive, helpful and professional service! Was kept informed throughout and the fees are very competitive compared to other agents in the area....
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Comment on agent fees
Excellent value for money
Was this helpful? Yes
Apr 11,2017
Minithumbup
Krissi Tisdall
By:
Apr 11,2017
1 people found
this helpful
Krissi is amazing! Very polite, effective, always happy to help in any way she can and of course punctual !! She will make it happen!! She just made this process easier for us. Thank you Krissi!...
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Comment on agent fees
Good
Was this helpful? Yes
Mar 08,2017
Minithumbup
Krissi Tisdall
By:
Mar 08,2017
0 people found
this helpful
Krissi was very helpful with all the paperwork thoughout the process. She always replied promptly and made everything simple for us. She always gave us regular updates and checked in with us after we had moved in. Very happy with the service I received....
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Mar 01,2017
Minithumbup
Krissi Tisdall
By:
Mar 01,2017
1 people found
this helpful
Everything was organised in a timely fashion and Krissi was well aware of my moving in date so checked to see everything had gone according to plan. Quick responses to emails....
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Feb 23,2017
Minithumbdown
Krissi Tisdall
By:
Feb 23,2017
4 people found
this helpful
Service was very responsive and people friendly. Paperwork was exchanged quickly and without too much fuss.The fees were far too high though....
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Comment on agent fees
I moved in to a 1 bedroom alone and you charged me £525 in documentation fees which is extortionate.
Was this helpful? Yes
Feb 16,2017
Minithumbup
Krissi Tisdall
By:
Feb 16,2017
0 people found
this helpful
Krissi was helpful, courteous and prompt throughout the process. I had a number of questions which she investigated and provided appropriate answers to. She also followed up a number of times post signing to inquire about our move. Her emaiI manner was very friendly and I had a pleasant experience thanks to her help....
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Comment on agent fees
Clause 16.4 - should not apply to a simple renewal. If the contract rolls on the same terms without negotiation there is no justification for a £210.00 fee. This feels like gouging as was disappointing as the rest of your service is good. I did raise the matter prior to signing.
Was this helpful? Yes
Feb 01,2017
Minithumbup
Krissi Tisdall
Andy Christodoulides
By:
Feb 01,2017
0 people found
this helpful
I am very satisfied with the service Krissi has provided me. She is easy to approach and talk to, a good and supportive listener with professional manner. Overall, I am pleased to have established good relationships with Krissi and the others member of the team....
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Comment on agent fees
Agent's fees are high and increasing each year but there's always room for negotiation.
Was this helpful? Yes
Jan 24,2017
Minithumbup
Krissi Tisdall
By:
Jan 24,2017
1 people found
this helpful
Both David and Krissi were extremely helpful and they let us come and view the property whenever we needed to. They made the whole process as easy as possible and we had a completely painless move. I would recommend them to anyone looking to move properties....
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Dec 28,2016
Minithumbup
Krissi Tisdall
By:
Dec 28,2016
0 people found
this helpful
David take care of the possible issues like a relative. If it's true that many times he just can't do anything for make things easier due to the pre-established ways to proceed, is also true that he will do anything on his hand to improve the situation. Krissi take personal care of the issues as well, and try to negotiate the best for costumers....
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Was this helpful? Yes
Dec 20,2016
Minithumbup
By:
Dec 20,2016
0 people found
this helpful
We have been using Jigsaws as our preferred agent since 2008. We have always found them to act in a modern, professional manner....
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Comment on agent fees
We are happy with the fees we pay.
Was this helpful? Yes
Dec 16,2016
Minithumbup
Krissi Tisdall
By:
Dec 16,2016
1 people found
this helpful
David and Krissi were both extremely personable and courteous. In our first telephone conversation, David suggested a more suitable property than my original enquiry and we are over the moon with our new home. He ensured that details of the property were emailed to me straight away (by Krissi) even though it was late in the day. They also conveyed numerous text messages and emails between myself and the landlady, patiently delivering questions and answers to each party. I was at all times made t...
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Comment on agent fees
At the time, the referencing and documentation fees were inline with many other agents' fees.
Was this helpful? Yes
Dec 06,2016
Minithumbup
Krissi Tisdall
Francesca Bishop
By:
Dec 06,2016
1 people found
this helpful
Frankie and krissi was amazing from Start to finish. Both was exetremely helpful and a pleasure to work with. Would recommend!...
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Comment on agent fees
Good
Was this helpful? Yes
Dec 05,2016
Minithumbup
Krissi Tisdall
Frankie Kimberley
By:
Dec 05,2016
1 people found
this helpful
Really nice and professional. Krissi was very helpful and kept calm under pressure. A lot of back and forth but we got there in the end. Thanks Frankie & Krissi! 😊😘...
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Comment on agent fees
Bad
Was this helpful? Yes
Dec 02,2016
Minithumbup
Krissi Tisdall
By:
Dec 02,2016
1 people found
this helpful
The whole process was really easy and efficient - always quick to respond, answered all emails in full - really happy. Professional, friendly and polite - would recommend to anyone. By far the easiest move in I've had to date....
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Comment on agent fees
I thought the fees were fair.
Was this helpful? Yes
Dec 02,2016
Minithumbup
Krissi Tisdall
By:
Dec 02,2016
1 people found
this helpful
So happy with the professional service I received for David & Krissi at Jigsaw Estate Agents,they made the process of renting a property effortless from start to finish....
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Comment on agent fees
The fees were reasonable.
Was this helpful? Yes
Dec 02,2016
Minithumbdown
Krissi Tisdall
By:
Dec 02,2016
0 people found
this helpful
It was a pleasure to work with Krissi. She was responsive and professional. She responded quickly to my questions...and I had a lot moving to a new country:-) I think anyone working with Krissi would feel like she is putting your needs first....
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Was this helpful? Yes
Nov 29,2016
Minithumbup
By:
Nov 29,2016
0 people found
this helpful
David was very helpful and professional when I was looking for a flat. He was friendly and approachable. Normally I don't like talking to estate agents as I find them to be quite rude but David was extremely polite and knowledgeable. I would defnintely recommend Jigsaws very highly. One of the best estate agents i've dealt with....
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Comment on agent fees
I guess the fees are pretty average. I think estate agents fees are too high in general.
Was this helpful? Yes
Nov 28,2016
Minithumbup
Krissi Tisdall
By:
Nov 28,2016
0 people found
this helpful
Happy to recommend this agents,very friendly,they keep me informed about my application,they give me some good advice,and now I have a nice place to live with my family....
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Comment on agent fees
I think I did pay to much money to get this house,but at lists the agents help me to get the houses .
Was this helpful? Yes
Nov 17,2016
Minithumbup
Krissi Tisdall
By:
Nov 17,2016
0 people found
this helpful
Krissi was very helpful in every step of the process, answered promptly any question I had and went to great length to make sure everything went well. She delivered an amazing service and was a pleasure to deal with....
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Nov 10,2016
Minithumbup
By:
Nov 10,2016
0 people found
this helpful
David was very helpful in finding a tenant for the property. Unfortunately we had to accept under asking price, but I believe this was due to a quiet time of year rather than anything else. David was quick to update with any new info, and pleasant to do business with. With the branch only round the corner everything was nice and straight forward....
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Comment on agent fees
Seemed good compared to others, no hidden additional fees etc which was a positive!
Was this helpful? Yes
Oct 31,2016
Minithumbup
Krissi Tisdall
By:
Oct 31,2016
0 people found
this helpful
Great for everything, Cartell and Krissie were perfect and very fast! They were also always available to answer my questions and very helpful! I would definitely recommend anyone to give them a call if you are looking for a flat!...
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Comment on agent fees
Good
Was this helpful? Yes
Oct 28,2016
Minithumbup
By:
Oct 28,2016
0 people found
this helpful
There great especially Trish the whole process was long but worth it would recommend them in the further and they are dedicated to helping even after you move in...
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Was this helpful? Yes
Oct 02,2016
Minithumbup
By:
Oct 02,2016
0 people found
this helpful
David and the Jigsaws team have been fantastic during the whole process of finding and securing my new property. He is incredibly friendly and approachable and went the extra mile on numerous occasions. He stood out during my search for a property as the best agent we had dealt with by a long way. Upon calling the office the friendly staff had passed me over to David and he was EXTREMELY helpful in understanding what I was looking for and David and his team had been very helpful throughout the w...
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Comment on agent fees
Reasonable Agent's Fees, and they have agreed to spread the costs monthly for me which was very helpull at the time.
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Areas covered
  • N19
  • Holloway
  • N7
  • Archway
  • N5
  • Finsbury Park
  • N4
  • N1
  • N8
  • N6
  • NW1
  • NW5
  • E8

DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
14 0 41 3 3 0 1 0 2 2

Job vacancies

Please see a list of jobs available

Agent Fees

Β£210pp inc VAT (Subject to a minimum of one weeks rent plus VAT)
Last updated at 11:01 AM 19/07/2016 by allAgents

Complaints Procedure

Should you have any problems with Jigsaws' service which you are unable to resolve with the member of staff dealing with your application you should write to the branch/department manager. This complaint will be acknowledged within five working days of receipt and an investigation undertaken. A formal written statement expressing Jigsaws' final view will be sent to you within 20 working days and will include the resolution proposed. This letter will confirm that you are entitled, if dissatisfied, to refer the
matter to The Property Ombudsman (TPO) within six months for a review. For the avoidance of doubt, TPO will only review complaints made by consumers.
Last updated at 11:01 AM 19/07/2016 by allAgents

Awards won by Jigsaws Estate Agents

Individual Branch Awards

London, N19 3NU

Krissi Tisdall Krissi Tisdall
Administrator
29 reviews

About Krissi No description set View full profile
Andy Christodoulides Andy Christodoulides
Company Director
4 reviews

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Frankie Kimberley Frankie Kimberley
Administrator
4 reviews

About Frankie No description set View full profile
Francesca Bishop Francesca Bishop
Administrator
2 reviews

About Francesca No description set View full profile
Ben Handley Ben Handley
Lettings Negotiator
0 reviews

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Theo Kefalas Theo Kefalas
Accounts Manager
0 reviews

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Madelene Thewlis - upload your photo Madelene Thewlis
1 reviews

About Madelene No description set View full profile


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