• Krissi Tisdall
    Krissi Tisdall
  • Andy Christodoulides
    Andy Christodoulides
  • Frankie Kimberley
    Frankie Kimberley
  • Francesca Bishop
    Francesca Bishop
  • claim your profile
    Ben Handley
  • claim your profile
    Theo Kefalas
  • claim your profile
    Madelene Thewlis
Estate Agents don't have the best reputation - we know it, you know it - but we're trying our hardest to stand out from the crowd! It is because of this well-known stereotype that we have based our business on our motto "Bucking the Trend".

Jigsaws was formed on the 9th of June 2008, the very same day The Guardian ran with the headline "Traders predict house prices will fall by 50% in 4 years". They also highlighted that "Job losses to hit estate agents". In the face of adversity Jigsaws was bo
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662-664 Holloway Road
Holloway,London
Greater London
N19 3NU
020 7561 8777

 
www.jigsawsestateagents.com Properties for sale
Properties for rent
Nov 22,2017
Minithumbup
Krissi Tisdall
By: 'Sumz'
Nov 22,2017
0 people found
this helpful
Krissi was very patient and helpful during the referencing process before we moved in, and seemed to genuinely want to make things less difficult and complicated (unlike most other agents in London that really don't care about: whether you move in/find a place in time/save money). She saved us a lot of stress and we are very grateful for that! :)...
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Comment on agent fees
I have paid considerably less with the previous agencies for the past 3 years, so they could be about £100 lower in comparison.
Was this helpful? Yes
Nov 14,2017
Minithumbdown
By: 'Oliver Coppard'
Nov 14,2017
0 people found
this helpful
BEWARE. Jigsaw are the sort of letting agents you hope you don't end up with, and are simply keen to extract as much money from tenants throughout the process as seems humanly possible. Not only were the initial moving in fees particularly high (c. £400 p/p if my memory serves me correctly), they then proceeded to ask for £35 to supply a proforma reference for our next landlord, and then charged £280 in cleaning fees despite the property being filthy on arrival and thorou...
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Comment on agent fees
Completely unreasonable approach to all aspects of the tenancy fees.
Was this helpful? Yes
Oct 26,2017
Minithumbup
Frankie Kimberley
Krissi Tisdall
By: 'Swhiting91'
Oct 26,2017
0 people found
this helpful
Highly recommended estate agents. Very helpful and friendly. They were both attentative and answered emails and calls in very quick time....
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Oct 20,2017
Minithumbup
Krissi Tisdall
Frankie Kimberley
By: 'Mskinner'
Oct 20,2017
0 people found
this helpful
They both worked really hard to get us into the house on sort notice after our original property (with another company) fell through last minute - great service all round....
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Comment on agent fees
Higher than expected
Was this helpful? Yes
Oct 19,2017
Minithumbup
Frankie Kimberley
Krissi Tisdall
By: 'Youssef'
Oct 19,2017
0 people found
this helpful
Both Frankie and Krissi were very helpful throughout the letting process. Any questions or requests I had were answered promptly and that made the whole process move very smoothly. I'd like to thank them both for all their help....
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Was this helpful? Yes
Sep 20,2017
Minithumbup
Krissi Tisdall
Frankie Kimberley
By: 'DG&ZK'
Sep 20,2017
0 people found
this helpful
Both Krissi and Frankie have been absolutely amazing throughout the process of finding a flat and then moving in! They were quick in their responses, made sure we were informed at every stage and happily offered advice whenever needed....
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Comment on agent fees
Good
Was this helpful? Yes
Sep 05,2017
Minithumbup
Krissi Tisdall
Frankie Kimberley
By: 'Lidia'
Sep 05,2017
0 people found
this helpful
Quick response in a first place. If everything goes right the process is fast. Nice approach from the Team at all times...
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Comment on agent fees
Like others, expensive
Was this helpful? Yes
Sep 05,2017
Minithumbup
Krissi Tisdall
By: 'Isha'
Sep 05,2017
0 people found
this helpful
Krissi was really helpful and was always willing to answer our questions regarding the move and flat. She provided excellent customer service and made the moving process very easy....
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Comment on agent fees
The fees were a bit more than average but still good value.
Was this helpful? Yes
Aug 25,2017
Minithumbup
Krissi Tisdall
Frankie Kimberley
By: 'Jordan'
Aug 25,2017
0 people found
this helpful
Both an absolute pleasure to deal with and went out of their way to help us get into a flat that was particularly hard to arrange a viewing for. Quick response and Great advise throughout-thank you!...
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Comment on agent fees
At £270 per person I do think agency fee's with this company are a by steep and 6 weeks rent deposit is also a bit steep. However Really happy with the rent.
Was this helpful? Yes
Aug 25,2017
Minithumbup
Krissi Tisdall
Frankie Kimberley
By: 'Alexa'
Aug 25,2017
0 people found
this helpful
Jigsaws have been great, and have helped us endlessly to move in to an incredible flat. Krissi and Frankie provided excellent customer service throughout the process. Thanks again for all your hard work and making our move simple and stress-free!...
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Aug 08,2017
Minithumbup
Krissi Tisdall
Frankie Kimberley
By: 'Islington N4'
Aug 08,2017
0 people found
this helpful
Both agents were very helpful during the procedure, especially when an issue arose regarding referencing. Email correspondence was prompt and helpful....
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Comment on agent fees
Agent fees were on the expensive side.
Was this helpful? Yes
Jul 17,2017
Minithumbup
Krissi Tisdall
By: 'jakegoldhill'
Jul 17,2017
1 people found
this helpful
Krissi assisted myself and my housemate in securing our property. She was incredibly helpful and handled the communication between the agency and the landlord which proved to be very challenging at times. Krissi went above and beyond to sort everything for us including going into her office on her day off to make sure everything went well on moving day. Her communication was excellent and she easily dealt with any problems that occurred. Thanks again for all your hard work Krissi!...
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Jun 28,2017
Minithumbup
Frankie Kimberley
Krissi Tisdall
By: 'KC'
Jun 28,2017
2 people found
this helpful
Frankie and team have provided us with second to none excellent customer services, advice, help and supports throughout the entire letting process. This is a S.M.A.R.T. TEAM S - Specific with Total Focus on Customer Care & Service M - Measurable Common Goals & Objectives A - Achieve Success in Delivering Customer Service Excellence R - Results Oriented, and T - Timely, Effectively and Efficiently T - Together E - Everyone A - Achieves M - More...
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Comment on agent fees
Good
Was this helpful? Yes
Jun 27,2017
Minithumbup
Krissi Tisdall
Frankie Kimberley
By: 'peter pinkasfeld'
Jun 27,2017
1 people found
this helpful
I found both of these agents to be with out fault & wanting to do their best & helping the other. Because of them both I would recommend yourselves...
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Comment on agent fees
see above NB: I have not read the conditions, there was on alternative but to tick the box below
Was this helpful? Yes
Jun 22,2017
Minithumbup
Krissi Tisdall
By: 'CL'
Jun 22,2017
1 people found
this helpful
Krissi was extremely helpful from the moment she started the paperwork and referencing. She answered all of our questions in a timely manner and made the whole moving process very easy and straight forward. Very pleased with the professionalism and how well everything went. I would highly recommend using Jigsaws....
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May 08,2017
Minithumbdown
Madelene Thewlis
By: 'Alexandra'
May 08,2017
25 people found
this helpful
Krissi was helpful, efficient, and friendly. It was very easy to communicate with Krissi, and she was prompt with her responses. I found Madelene to be very aggressive with her approach, and didn't appreciate the way she spoke to myself and my co-tenant....
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May 08,2017
Minithumbup
Krissi Tisdall
Krissi Tisdall
By: 'RoseyK'
May 08,2017
1 people found
this helpful
Krissi is very professional in her job from start to finish. I have let out properties through Jigsaws on several occasions and the service I have always recieved from Krissi is excellent....
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Comment on agent fees
Good
Was this helpful? Yes
May 03,2017
Minithumbup
Krissi Tisdall
By: 'Aurelie'
May 03,2017
3 people found
this helpful
We rented a flat with this agency and everything went very well and smooth , Krissi has been very helpful and friendly also :)...
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Apr 25,2017
Minithumbup
Krissi Tisdall
By: 'PL'
Apr 25,2017
0 people found
this helpful
Very positive, helpful and professional service! Was kept informed throughout and the fees are very competitive compared to other agents in the area....
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Comment on agent fees
Excellent value for money
Was this helpful? Yes
Apr 11,2017
Minithumbup
Krissi Tisdall
By: 'Maria & Kerick'
Apr 11,2017
2 people found
this helpful
Krissi is amazing! Very polite, effective, always happy to help in any way she can and of course punctual !! She will make it happen!! She just made this process easier for us. Thank you Krissi!...
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Comment on agent fees
Good
Was this helpful? Yes
Mar 08,2017
Minithumbup
Krissi Tisdall
By: 'Alexandra'
Mar 08,2017
1 people found
this helpful
Krissi was very helpful with all the paperwork thoughout the process. She always replied promptly and made everything simple for us. She always gave us regular updates and checked in with us after we had moved in. Very happy with the service I received....
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Was this helpful? Yes
Mar 01,2017
Minithumbup
Krissi Tisdall
By: 'Jonathan'
Mar 01,2017
1 people found
this helpful
Everything was organised in a timely fashion and Krissi was well aware of my moving in date so checked to see everything had gone according to plan. Quick responses to emails....
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Feb 23,2017
Minithumbdown
Krissi Tisdall
By: 'Adam'
Feb 23,2017
4 people found
this helpful
Service was very responsive and people friendly. Paperwork was exchanged quickly and without too much fuss.The fees were far too high though....
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Comment on agent fees
I moved in to a 1 bedroom alone and you charged me £525 in documentation fees which is extortionate.
Was this helpful? Yes
Feb 16,2017
Minithumbup
Krissi Tisdall
By: 'Hackney Road Renter'
Feb 16,2017
0 people found
this helpful
Krissi was helpful, courteous and prompt throughout the process. I had a number of questions which she investigated and provided appropriate answers to. She also followed up a number of times post signing to inquire about our move. Her emaiI manner was very friendly and I had a pleasant experience thanks to her help....
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Comment on agent fees
Clause 16.4 - should not apply to a simple renewal. If the contract rolls on the same terms without negotiation there is no justification for a £210.00 fee. This feels like gouging as was disappointing as the rest of your service is good. I did raise the matter prior to signing.
Was this helpful? Yes
Feb 01,2017
Minithumbup
Krissi Tisdall
Andy Christodoulides
By: 'Anne D'
Feb 01,2017
0 people found
this helpful
I am very satisfied with the service Krissi has provided me. She is easy to approach and talk to, a good and supportive listener with professional manner. Overall, I am pleased to have established good relationships with Krissi and the others member of the team....
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Comment on agent fees
Agent's fees are high and increasing each year but there's always room for negotiation.
Was this helpful? Yes
Jan 24,2017
Minithumbup
Krissi Tisdall
By: 'Maria Herrera'
Jan 24,2017
1 people found
this helpful
Both David and Krissi were extremely helpful and they let us come and view the property whenever we needed to. They made the whole process as easy as possible and we had a completely painless move. I would recommend them to anyone looking to move properties....
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Dec 28,2016
Minithumbup
Krissi Tisdall
By: 'Carlos'
Dec 28,2016
0 people found
this helpful
David take care of the possible issues like a relative. If it's true that many times he just can't do anything for make things easier due to the pre-established ways to proceed, is also true that he will do anything on his hand to improve the situation. Krissi take personal care of the issues as well, and try to negotiate the best for costumers....
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Was this helpful? Yes
Dec 20,2016
Minithumbup
By: 'GROCOLA plc'
Dec 20,2016
0 people found
this helpful
We have been using Jigsaws as our preferred agent since 2008. We have always found them to act in a modern, professional manner....
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Comment on agent fees
We are happy with the fees we pay.
Was this helpful? Yes
Dec 16,2016
Minithumbup
Krissi Tisdall
By: 'Sam Stevenson'
Dec 16,2016
1 people found
this helpful
David and Krissi were both extremely personable and courteous. In our first telephone conversation, David suggested a more suitable property than my original enquiry and we are over the moon with our new home. He ensured that details of the property were emailed to me straight away (by Krissi) even though it was late in the day. They also conveyed numerous text messages and emails between myself and the landlady, patiently delivering questions and answers to each party. I was at all times made t...
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Comment on agent fees
At the time, the referencing and documentation fees were inline with many other agents' fees.
Was this helpful? Yes
Dec 06,2016
Minithumbup
Krissi Tisdall
Francesca Bishop
By: 'Lorri'
Dec 06,2016
1 people found
this helpful
Frankie and krissi was amazing from Start to finish. Both was exetremely helpful and a pleasure to work with. Would recommend!...
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Comment on agent fees
Good
Was this helpful? Yes
Areas covered
  • N19
  • Holloway
  • N7
  • Archway
  • N5
  • Finsbury Park
  • N4
  • N1
  • N8
  • N6
  • NW1
  • NW5
  • E8

DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
14 0 51 4 3 0 1 0 2 2

Job vacancies

Please see a list of jobs available

Agent Fees

£210pp inc VAT (Subject to a minimum of one weeks rent plus VAT)
Last updated at 11:01 AM 19/07/2016 by allAgents

Complaints Procedure

Should you have any problems with Jigsaws' service which you are unable to resolve with the member of staff dealing with your application you should write to the branch/department manager. This complaint will be acknowledged within five working days of receipt and an investigation undertaken. A formal written statement expressing Jigsaws' final view will be sent to you within 20 working days and will include the resolution proposed. This letter will confirm that you are entitled, if dissatisfied, to refer the
matter to The Property Ombudsman (TPO) within six months for a review. For the avoidance of doubt, TPO will only review complaints made by consumers.
Last updated at 11:01 AM 19/07/2016 by allAgents
Krissi Tisdall Krissi Tisdall
Administrator
39 reviews

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Andy Christodoulides Andy Christodoulides
Company Director
4 reviews

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Frankie Kimberley Frankie Kimberley
Administrator
12 reviews

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Francesca Bishop Francesca Bishop
Administrator
2 reviews

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Ben Handley Ben Handley
Lettings Negotiator
0 reviews

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Theo Kefalas Theo Kefalas
Accounts Manager
0 reviews

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Madelene Thewlis - upload your photo Madelene Thewlis
1 reviews

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