With over 40 years of property experience, we here at Jets Estate Agents have the knowledge to handle all property transactions. Our staff are approachable and happy to provide their expert advice to help you through the property market whether it be residential sales, lettings or pulling together a deal on a commercial property. We understand the market inside out and have continued to grow in the changing market
Jet Residential Lettings Limited

9 Northenden Road Sale
Greater Manchester
M33 2DH
0161 9621234

Properties for Sale
Properties to Rent

Areas covered
  • M33
  • M23
  • M22
  • WA13
  • WA14
  • WA15
  • M20
  • M41


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Complaints Procedure

Jet Residential Lettings Complaints Procedure
1. Jet Residential Lettings Limited, aims to provide the highest standards of service to all or customers. To ensure that your interests are safeguarded, a complaint procedure has been introduced. This provides for the matter to be dealt with internally by Mrs Olivia Wilson and in the event that we are not able to deal with the issue to our mutual satisfaction, by reference to the Ombudsman for Estate Agents.
2. If you believe you have a complaint, please write in the first instance to the Director at the address below:
Mrs Olivia Wilson
Jet Residential Lettings Limited
9 Northenden Road
M33 2DH
3. Your complaint will be acknowledged within 24 hours but no longer than 5 working days, investigated thoroughly in accordance with established in-house procedures and a formal reply will be sent to you within 15 working days of the receipt of the complaint.
4. In the event that the final review as detailed above still fails to satisfy your complaint, then you may refer the matter to the Ombudsman for Letting Agents. We will submit our file to the Ombudsman should we fail to deal with matters promptly or do not comply without in-house complaints procedure within 8 weeks from the date we receive your complaint in writing.
Last updated at 3:41 PM 03/08/2015 by Olivia Wilson

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