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We established Jeffries in 1996. Our consistent attention to detail and customer service standards has enabled us to grow our company into the leading local estate agency that it is today.
 
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Oct 13,2014
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Oct 13,2014
0 people found
this helpful
Not impressed with the service we have received so far. First viewing and we were kind of just left to it. Didn't think much of it. Second viewing was much better and I rang up to secure the property after the weekend only to be told that the landlord won't accept pets (we have a blind house rabbit). Although the lad I spoke to went back and asked the landlord, I'm completely bewildered as to why we were shown the property in the first place? When they signed us up initially we explained the sit...
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Sep 12,2014
Minithumbdown
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Sep 12,2014
1 people found
this helpful
Had a terrible time with the agents towards the end of the contract, we cleaned the flat to a much better state than when we moved in and yet we're still deducted money from our deposit. Claire from Jeffries then went on to send proof of cleaning from before we moved in despite our inventory specifying all of the dirt that was in the flat. Incredibly sneaky and deceitful and we were treated as though we were criminals when we caused no damage to the property or had any issues for our whole stay....
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What agent could do to change your mind?
Been reasonable regarding the obvious deceit involved when proving the previous cleaning of the flat. Been truthful about what they actually felt during the checkout procedure rather than saying everything was fine then charging us.
Comment on agent fees
Ridiculous end of contract fees and paperwork fees with VAT added onto everything.
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Jun 25,2014
Minithumbdown
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Jun 25,2014
1 people found
this helpful
I am a private seller and based on initial meetings with three agents, selected Jeffries to sell my property in Portsmouth. I have three key observations / shortcomings (two of which have been mentioned by reviewers previously): 1. Not mentioned in any conversations or emails prior to signing, is the fact that the small print in their T&C document states that any termination period can only commence at the END of the initial contract period. When I discovered that the different members o...
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What agent could do to change your mind?
I have written to the agent with detailed feedback previously. All I wanted was integrity.
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May 30,2013
Minithumbup
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May 30,2013
0 people found
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I\'ve been a private landlord since 2006 and after a bad experience with a major chain I\'ve generally undertook all letting myself. However, there have been two instances where I\'ve not had the time to let my properties myself, and on these occasions in 2010 and 2012 I\'ve instructed Jeffries. I went for the finders-only service and the fee was very competitive, especially considering it includes all the tenant referencing. They took on board all my requirements and got my listing live within ...
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Dec 10,2011
Minithumbdown
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Dec 10,2011
3 people found
this helpful
SPECTACULARLY USELESS! 1 viewing in 8 weeks. Promised editorial in Property Guide and a premium listing on Rightmove, neither of which materialised. When I complained about being misled they just ignored all my emails. Jeffries made absolutely no attempt to resolve the problems. These cowboys in my view are anything but professional, and have no concept about the importance of honouring promises and maintaining good customer relationships. The rules are simple - IF YOU CAN'T DELIVER, ...
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What agent could do to change your mind?
If I were them, I'd have put my hand up, admitted fault, and tried to recover the situation through discussion. But then I understand the importance of good customer service and maintaining good relationships...
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By: stuart whiting
May 14, 2013
View all comments (2)
If you read the terms and conditions of this company (allAgents) you will see that they have no credibility whatsoever. It is clear that rival estate agents take advantage of allAgents' lack of contol over the factuality of entries. I have written to allAgents on a number of occassions regarding the fictitious entries regarding my firm and have never received a response. 80% of Jeffries' business comes from repeat customers and recommendations. Although we do not claim to be perfect there is no ....
May 25,2009
Minithumbdown
By:
May 25,2009
3 people found
this helpful
in the 2 months we were with Jeffries they got us 2 viewings, 3 if you include 2nd viewing from one couple. I accept the market is tough but as soon as we switched to another agent we were on 2 per week. The real problems began when we changed agents. Jeffries delisted our property as the contract instructed, however a week later they began advertising it again. I called the Head Office number on their site, was assured it would be removed and nothing. Called again the following day and again...
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Feb 12,2009
Minithumbdown
By:
Feb 12,2009
2 people found
this helpful
I did not sell through them. I had to chase them constantly for feedback and infomation. I was lied to about a buyer, and even when I confronted them they denied it. Even a complaint to the MD did not get a response....
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By: stuart whiting
May 14, 2013
View all comments (1)
This 'review' carries no credibility whatsoever. A customer with a genuine grievance would not be afraid to post their own details. allAgents have repeatedly ignored our requests to investigate this post. A great majority of our business is from repeat custom, we are not perfect but this review is simply a malicious fabrication (probably from a jealous competitor) and should not be taken seriously.....
Aug 01,2006
Minithumbup
By:
Aug 01,2006
1 people found
this helpful
Very quick, but had to chase them for viewers' feedback and information....
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Awards won by Jeffries & Partners

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Firm rankings



Office 1
13 North Street, Havant PO9 1PW
(1)
Office 2
196 Havant Rd, Portsmouth PO6 2EH
(0)
Office 3
112/114 London Road, Portsmouth PO2 0LZ
(5)
show all branches (6)
Office 4
78 West Street Portchester, Portchester PO16 9UN
(0)
Office 5
1 Marmion Road, Portsmouth PO5 2DT
(0)
Office 6
246 London Road, Waterlooville PO7 7HG
(0)

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