We established Jeffries in 1996. Our consistent attention to detail and customer service standards has enabled us to grow our company into the leading local estate agency that it is today.
Jeffries & Partners

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Properties for Sale
Properties to Rent

Apr 09,2017
Minithumbdown
By: 'Linda'
Apr 09,2017
2 people found
this helpful
I had the misfortune to telephone Jeffries Estate Agents on Friday enquiring about a house for sale, the gentleman who answered the telephone was very rude and very unaccommodating, if I ever wish to sell my property I will not be using this estate agents, ...
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By: Emma
Jun 27, 2017
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We have no knowledge of this call having been made. Please provide your contact details and we will be delighted to talk about your complaint. It is so rare for us to have a genuine complaint (most anonymous complaints are actually other estate agents being mischievous) that when it does happen we are really upset. ...
Oct 13,2014
Minithumbdown
By: 'Chook'
Oct 13,2014
3 people found
this helpful
Not impressed with the service we have received so far. First viewing and we were kind of just left to it. Didn't think much of it. Second viewing was much better and I rang up to secure the property after the weekend only to be ...
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Sep 12,2014
Minithumbdown
By: 'Granada'
Sep 12,2014
4 people found
this helpful
Had a terrible time with the agents towards the end of the contract, we cleaned the flat to a much better state than when we moved in and yet we're still deducted money from our deposit. Claire from Jeffries then went on to send proof ...
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What agent could do to change your mind?
Been reasonable regarding the obvious deceit involved when proving the previous cleaning of the flat. Been truthful about what they actually felt during the checkout procedure rather than saying everything was fine then charging us.
Attached Files
Comment on agent fees
Ridiculous end of contract fees and paperwork fees with VAT added onto everything.
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Jun 25,2014
Minithumbdown
By: 'Mr R M Polding'
Jun 25,2014
3 people found
this helpful
I am a private seller and based on initial meetings with three agents, selected Jeffries to sell my property in Portsmouth. I have three key observations / shortcomings (two of which have been mentioned by reviewers previously): 1. Not mentioned in any conversations or emails prior to ...
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What agent could do to change your mind?
I have written to the agent with detailed feedback previously. All I wanted was integrity.
Attached Files
Was this helpful? Yes
By: Emma
Jun 27, 2017
View all comments (1)
There was never an investigation from the ombudsman. No records of this client. ...
May 30,2013
Minithumbup
By: 'EdG'
May 30,2013
0 people found
this helpful
I\'ve been a private landlord since 2006 and after a bad experience with a major chain I\'ve generally undertook all letting myself. However, there have been two instances where I\'ve not had the time to let my properties myself, and on these occasions ...
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Dec 10,2011
Minithumbdown
By: 'Unimpressed'
Dec 10,2011
5 people found
this helpful
SPECTACULARLY USELESS! 1 viewing in 8 weeks. Promised editorial in Property Guide and a premium listing on Rightmove, neither of which materialised. When I complained about being misled they just ignored all my emails. Jeffries made absolutely no attempt to resolve the problems. These cowboys in my ...
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What agent could do to change your mind?
If I were them, I'd have put my hand up, admitted fault, and tried to recover the situation through discussion. But then I understand the importance of good customer service and maintaining good relationships...
Attached Files
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By: stuart whiting
May 14, 2013
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If you read the terms and conditions of this company (allAgents) you will see that they have no credibility whatsoever. It is clear that rival estate agents take advantage of allAgents' lack of contol over the factuality of entries. I have written to allAgents on a number of occassions regarding the fictitious entries regarding my firm and have never received a response. 80% of Jeffries' business comes from repeat customers and recommendations. Although we do not claim to be perfect there is no ...
May 25,2009
Minithumbdown
By: 'letdownbyjeffrieslettingsandsales'
May 25,2009
4 people found
this helpful
in the 2 months we were with Jeffries they got us 2 viewings, 3 if you include 2nd viewing from one couple. I accept the market is tough but as soon as we switched to another agent we were on 2 per week. The real problems began when we ...
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Feb 12,2009
Minithumbdown
By: 'J'
Feb 12,2009
4 people found
this helpful
I did not sell through them. I had to chase them constantly for feedback and infomation. I was lied to about a buyer, and even when I confronted them they denied it. Even a complaint to the MD did not get a response....
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By: stuart whiting
May 14, 2013
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This 'review' carries no credibility whatsoever. A customer with a genuine grievance would not be afraid to post their own details. allAgents have repeatedly ignored our requests to investigate this post. A great majority of our business is from repeat custom, we are not perfect but this review is simply a malicious fabrication (probably from a jealous competitor) and should not be taken seriously. ...
Aug 01,2006
Minithumbup
By: 'zarzar'
Aug 01,2006
2 people found
this helpful
Very quick, but had to chase them for viewers' feedback and information....
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Review statistics

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1 1 0 2 1 2 0 0 0 2

Agent Fees

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Complaints Procedure

No procedure available.

Awards won by Jeffries & Partners

Individual Branch Awards


Office 1
13 North Street, Havant PO9 1PW
(1)
Office 2
196 Havant Rd, Portsmouth PO6 2EH
(0)
Office 3
112/114 London Road, Portsmouth PO2 0LZ
(6)
show all branches (6)
Office 4
78 West Street Portchester, Portchester PO16 9UN
(0)
Office 5
1 Marmion Road, Portsmouth PO5 2DT
(0)
Office 6
246 London Road, Waterlooville PO7 7HG
(0)


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