Jeffrey Ross Ltd
3.3/5, 21 reviews
57% recommended
67% sales valuation accuracy
100% sales fee satisfaction
75% lettings valuation accuracy
62% lettings fee satisfaction



Property Features

Jeffrey Ross is one of the best estate and letting agents in Cardiff. We have three offices situated throughout the city which makes us experts of the local area and the local property trend. Jeffrey Ross specialises ... show more Jeffrey Ross is one of the best estate and letting agents in Cardiff. We have three offices situated throughout the city which makes us experts of the local area and the local property trend. Jeffrey Ross specialises in a personalised and contemporary boutique estate agency service.

Why Jeffrey Ross?


Our aim is to provide a completely tailored service to each home and specific client needs. All of our property services are based on our extensive knowledge of all areas in and around Cardiff. Our qualified property agents can help you whether you are buying, selling, letting or looking for student accommodation.

Jeffrey Ross Property Sales


If you are thinking of selling your house with Jeffrey Ross in Cardiff, we guarantee we will offer you helpful guidance and advice all the way through the initial valuation to the completed sale. Jeffrey Ross estate agents are innovators in the property marketing sector. Our successful marketing campaigns include professional photography, Virtual Reality technology, open house events, for sale boards, press advertisements and advertising on online portals like Rightmove. We are a family run business with a great reputation spanning across Cardiff. We invest in our estate agent training which ensure we offer the most professional service at all times.

Jeffrey Ross Lettings


We are happy to offer advice to anyone that is looking to rent in Cardiff. If you are interested in current rental property, you can view it in property portal on our website. We offer late and weekend viewings for a more convenient service for working professionals. Jeffrey Ross lettings aims to do everything to make your move hassle free. Alternatively, if you are looking to rent your property, we have a range of landlord services. We offer a full management or only find a tenant options for potential landlords. If that is you, we guarantee your home will be let quickly and to referenced tenants. We also have a clear and concise guide for students looking to rent their first shared apartment.


If you are interested in Jeffrey Ross estate agent services, we would love to hear from you. Do not hesitate to contact us!

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 67% 100% £0 £0
Lettings 75% 62% £450 £1,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
2 0 6 6 0 0 2 0 2 3
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

No Properties

“Scammers so don’t even try to buy or rent thr......”

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Oct 13,2022
Minithumbdown
By: 'Damian'
Oct 13,2022
2 people found
this helpful
Scammers so don’t even try to buy or rent through this shitwhole company. All they care is how much profit they will get. Been waiting more than 3 months to get bathroom leek fixed and still no response, it’s quicker to get hiv in ...
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“Expressed my interest at viewing a property t......”

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Apr 08,2021
Minithumbdown
By: 'charl'
Apr 08,2021
3 people found
this helpful
Expressed my interest at viewing a property twice, with different people at Jefferey Ross and had to also twice send details about myself. Never heard anything back but am always sent adverts for properties or emails asking for details on myself! Am I dealing with ...
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“Friendly staff and efficient service....”

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Feb 26,2021
Minithumbup
By: 'Natalie'
Feb 26,2021
0 people found
this helpful
Have been using Jeffrey Ross as a letting agent for around 6 months and all interactions with them have been very pleasant. Any issues regarding maintenance have been sorted within the week and the agents are very personable and friendly. Definitely recommend if you’re looking ...
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“Awful first impression....”

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Jul 21,2020
Minithumbdown
By: 'Anoniem'
Jul 21,2020
5 people found
this helpful
Awful, unfriendly girl answered the phone. She was so unpleasant that I’m deliberately not viewing their properties. I called and asked about a specific (expensive) property in Pontanna, Cardiff. Her response: ‘We had 44 people enquiring about that property it’s rented out already’’. Okayyyyyyyyyy ...
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“Jeffery Ross are the most friendly efficientl......”

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Jul 08,2020
Minithumbup
By: 'James'
Jul 08,2020
0 people found
this helpful
Jeffery Ross are the most friendly efficiently helpful estate agency I have used . I would like to thank Abi for her great sales prowess and also to Jon for helping organise my properties and advise through out the tenancies. This family owned and run company ...
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“Repair my property...”

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Jan 14,2020
Minithumbup
By: 'None'
Jan 14,2020
0 people found
this helpful
This was very quick response and kind arrangement to solve issue after I contacted this agent! Thank you so much....
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“Our experience of the staff at Jeffrey Ross P......”

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Dec 06,2019
Minithumbup
By: 'Jim'
Dec 06,2019
0 people found
this helpful
Our experience of the staff at Jeffrey Ross Pontcanna branch has been one of very helpful and polite staff who always were prepared to go that extra lenght to assist and help us achieve the ideal rental.Whether over the telephone or in person the ...
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“Apathetic...”

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Sep 25,2019
Minithumbdown
By: 'Germain'
Sep 25,2019
4 people found
this helpful
From day one, as soon as I paid the fee to secure the property, agents at Jeffrey Ross didn't seem interested in communicating with me or making the move in process easy. We originally agreed that the property would be let furnished. However when I ...
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“I recently purchased a property that was bein......”

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Jul 07,2019
Minithumbup
By: 'Rebecca'
Jul 07,2019
1 people found
this helpful
I recently purchased a property that was being sold under Jeffrey Ross in roath. I would highly recommend them - they were always on hand to answer my questions and would seek to find the answer ASAP if it was something they weren’t 100% sure ...
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“House of our dreams...”

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May 10,2019
Minithumbup
By: 'Lily'
May 10,2019
0 people found
this helpful
Sarah helped us get an offer accepted on the house of our dreams and acted super efficiently. We were delighted at our friends wedding when she got hold of us to give us the wonderful news!...
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“bad bad agency rip off!!!!!...”

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Apr 15,2019
Minithumbdown
By: 'rachid'
Apr 15,2019
3 people found
this helpful
got in contact with the agency as was interested in a property they had for rent.......arranged a viewing the same week....told her that we was very interested had all the paperwork and money ect....took nearly 10 days to get a response from them ...
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Comment on agent fees
too much for a very poor service........
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By: Damian
Oct 12, 2022
View all comments (2)
Yeah like with all your properties you run as on behalf of the landlord, just ** you eat every morning. I wonder how you *** sleep every night knowing that every day you screw someone just for ** satisfaction of incom? Corrupted and money laundering company so if you are looking to rent something you better stay on the street as they service is like like **** ...

“Excellent customer service...”

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Mar 22,2019
Minithumbup
By: 'Megan'
Mar 22,2019
1 people found
this helpful
Abbie has been really helpful, polite and comprehensive in organising the signing of contracts. She's been really good at following things up and getting back to us by phone and in writing where needed. Thank you for your help Abbie!...
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Comment on agent fees
Too high
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“Friendly, efficient and professional company...”

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Jan 05,2019
Minithumbup
By: 'teddybare'
Jan 05,2019
0 people found
this helpful
Friendly, efficient and professional company. A girl called Flo Bailey in the Pontcanna office, Wales was particularly caring and attentive. She went out of her way to find a year's accommodation for my friend's son and his friend (their first time outside India and away ...
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Comment on agent fees
Good
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“Time wasters...”

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Aug 01,2018
Minithumbdown
By: 'Nick'
Aug 01,2018
9 people found
this helpful
Horrendous experience looking for properties to rent with Jeffrey Ross... Over the course of two months that we were looking for a property to rent, we arranged several viewings for prospective properties. Numerous times, we were emailed 5 minutes before each viewing saying that the viewing ...
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“No customer service...”

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Jun 06,2018
Minithumbdown
By: 'Angie'
Jun 06,2018
4 people found
this helpful
Made appointment as early as possible to view property as we knew would be extremely popular. We were second people to see it and wanted it. Asked Carley what we had to do and she said she would get hold of landlord and get back ...
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Comment on agent fees
Didn't get that far but was willing to pay there and then
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“Never ever hand over money to this company or deal ......”

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Nov 17,2017
Minithumbdown
By: 'RippedOffCardiff'
Nov 17,2017
4 people found
this helpful
Never ever hand over money to this company or deal with them at all! I was recently looking to rent a property, and have viewed many with other agents,.however, when viewing properties with Jeffrey Ross on two occasions they didn't have the keys for ...
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Comment on agent fees
Ver y poor service - fees are expensive an dyou don't get an communication or follw up. I wonder what the admiistration fee actually pays for?
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“Sharon and Laura were exceptionally helpful during a difficult sale. ......”

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Oct 23,2017
Minithumbup
By: 'Nick'
Oct 23,2017
0 people found
this helpful
Sharon and Laura were exceptionally helpful during a difficult sale. Very reassuring, excellent advice and kept all parties updated to ensure as smooth a completion as possible....
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Comment on agent fees
Good value
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“Fully professional agent,it was a pleasure to have such ......”

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Feb 03,2017
Minithumbup
By: 'Piotr'
Feb 03,2017
0 people found
this helpful
Fully professional agent,it was a pleasure to have such a good man as Jon absolutely 5 stars in 5 stars scale....
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Comment on agent fees
Good
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“We have leased fro JR for the last 18 months in ......”

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Nov 04,2016
Minithumbup
By: 'ColB'
Nov 04,2016
0 people found
this helpful
We have leased fro JR for the last 18 months in Canton. Nothing but praise for the service that we have enjoyed. When we first visited to view properties, the agents went out of their way to ensure that we only went to let tings where ...
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“An absolute joy to deal with these peopleThey were extremely ......”

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Nov 02,2016
Minithumbup
By: 'Mike'
Nov 02,2016
0 people found
this helpful
An absolute joy to deal with these people They were extremely efficient, speedy and professional I have no hesitation in recommending them Mike...
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Comment on agent fees
Good
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“A horrendous letting experience, the house in itself was old ......”

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Aug 17,2015
Minithumbdown
By: 'Ruth'
Aug 17,2015
9 people found
this helpful
A horrendous letting experience, the house in itself was old and in a state of disrepair to the point that most contractors mentioned how they hated getting called out to this house because it was beyond help. Our Landlady who lived in Portugal could take ...
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Vendor Fees

Subject to negotiation

Landlord Fees

Subject to negotiation

Tenant Fees

£0
Last updated at 20/10/2022, 11:02 AM by Jonathan Hooper-Nash
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 10:02 AM 20/10/2022 by Jonathan Hooper-Nash

Awards won by Jeffrey Ross Ltd

Regional Awards won by Jeffrey Ross Ltd

Individual Branch Awards



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