JCM Properties
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The Accommodation Agents are Southampton’s favourite landlord’s. We offer a wide range of properties but we specialise in all-inclusive rooms in shared houses for working professionals, where we pride ourselves on being the best landlords you’ve ever had. We also have some student accommodation close to the ... show more The Accommodation Agents are Southampton’s favourite landlord’s. We offer a wide range of properties but we specialise in all-inclusive rooms in shared houses for working professionals, where we pride ourselves on being the best landlords you’ve ever had. We also have some student accommodation close to the Universities. We are a small team of property professionals offering a great service to landlords and tenants alike. All of our properties are of a high standard, clean and well maintained. You won’t be disappointed.

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Areas covered
  • Southampton
  • Fareham
  • Hedge End
Address

60 Britannia Gardens
Hedge End,Southampton
Hampshire
SO30 2RP
07801 535 555

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Complaints Procedure

As a firm licensed by the National Approved Letting Scheme, The Accommodation Agents aims to provide the highest standards of service to all landlords and tenants, but to ensure that your interests are safeguarded, we offer the following:

If you believe you have a grievance, please write in the first instance to
Jenny Mulholland at the address below:

60 Britannia Gardens
Hedge End
Southampton
Hampshire
SO30 2RP

The grievance will be acknowledged within 3 working days and then investigated thoroughly in accordance with established “in-house” procedures. A formal written outcome of the complaint will be sent to you within 21 days. If we require longer than this timescale we will advise you in writing and confirm our revised response date.

If you remain dissatisfied with the result of the internal investigation, please contact Pippa Bryon who will review the complaint.

Following the conclusion of our in-house review we will write to you with a final written statement.

If you are dissatisfied with the conclusion of the in-house review of the complaint, you can refer the matter to the Property Redress Scheme, Premiere House, 1st Floor, Elstree Way, Borehamwood, Hertfordshire, WD6 1JH.
Last updated at 5:27 PM 02/06/2017 by Jenny Mulholland

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