• Russell Fraser
    Russell Fraser
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    Daniel Robinson
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    Huw Penson
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    Maria Accurso
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    Vishesh Hirani
Having been situated in Hendon for over 25 years we specialise in all aspects of residential sales, lettings and management and have established ourselves as one of the areas leading independant Estate Agencies

20 Parson Street
Hendon,London
Greater London
NW4 1QB
02082021111

 
Website not available Properties for sale
Properties for rent
Nov 17,2017
Minithumbup
Russell Fraser
Vishesh Hirani
By: 'Sefinat'
Nov 17,2017
2 people found
this helpful
The whole crew were very helpful, nice and supportive. They made my stay really comfortable. I had an amazing time and they made my stay worth the while....
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Comment on agent fees
Good
Was this helpful? Yes
Oct 29,2017
Minithumbup
By: 'Ioan Iulian Zbandoc'
Oct 29,2017
1 people found
this helpful
I had a great relationship with them during my 2 years tenancy in Hendon! Friendly staff and very helpful! I strongly recommend!...
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Oct 11,2017
Minithumbup
Daniel Robinson
Russell Fraser
By: 'AMTC'
Oct 11,2017
0 people found
this helpful
Excellent service before and during tenancy and didn't have the feeling, like with most agents, that they were trying to get as many 'fees' as possible. Also unlike other agents the previous inventory inspection results were shared with us making life much easier when it came to moving out. Once it came time to move out of the property the agents were again very helpful in being clear in what we needed to do to give ourselves the best chance of getting our full deposit back. Russ...
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Comment on agent fees
Any fees incurred are standard for agents. The inventory fee was acceptable because this was actually shared with us so we could clearly see where the money had gone.
Was this helpful? Yes
Oct 10,2017
Minithumbup
Russell Fraser
Maria Accurso
By: 'Kate J.'
Oct 10,2017
1 people found
this helpful
Russell had been very helpful and responsive with all matters during our 1.5 y rent period. Very professional and well mannered, which is unfortunately quite rare. It's always a pleasure to deal with people like Russell. We did not deal much with Maria, but she provided an excellent customer service and assistance when we gave our notice to vacate the property. Thank you!...
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Comment on agent fees
Standard i would say
Was this helpful? Yes
Oct 01,2017
Minithumbup
Daniel Robinson
Russell Fraser
By: 'Daniel'
Oct 01,2017
1 people found
this helpful
We want to thank for everything! For yours quick answer when I have a problem and for yours support! In the future if we will need, we will contact you with confidence! Regards! Daniel and Ana...
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Was this helpful? Yes
Sep 29,2017
Minithumbdown
Russell Fraser
By: 'Katerina'
Sep 29,2017
1 people found
this helpful
I had the pleasure to deal with Russell. He was always proffesional, understanding and helpfull. Very easy going who went extra mile in my view....
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Sep 27,2017
Minithumbup
Russell Fraser
Daniel Robinson
By: 'Elaine R'
Sep 27,2017
1 people found
this helpful
Great estate agents to deal with. If we ever needed to get in contact with Jayson Russell (which was hardly ever as they flat was so lovely), they were always polite, professional and helpful....
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Comment on agent fees
good
Was this helpful? Yes
Sep 26,2017
Minithumbup
Russell Fraser
Daniel Robinson
By: 'Maria H'
Sep 26,2017
1 people found
this helpful
Great Customer Services, Very Helpfull, They will solve any problems you face Very happy with the service this guys provide . I will definitely recommend them to all my family and friends...
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Sep 26,2017
Minithumbup
Russell Fraser
By: 'Barbara'
Sep 26,2017
1 people found
this helpful
We had excellent experience dealing with Russell. He has been very helpful and professional with us. He dealt rapidly with any of our repair, maintenance or other issues. He literally replies to emails sent even late night. I would highly recommend his estate agency for anyone is looking into renting...
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Comment on agent fees
very good
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Sep 14,2017
Minithumbup
Daniel Robinson
By: 'Gemma'
Sep 14,2017
2 people found
this helpful
I found Dan from Jayson Russell to be very professional and attentive at all times. He always kept me informed with the situation of the flat and with the vetting process of the tenants. I cannot thank Jayson Russell enough, for not only finding me, lovely tenants, but also for all their hard work in renting the property....
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Comment on agent fees
I feel that there fee's are reasonable and in line with the market
Was this helpful? Yes
Sep 12,2017
Minithumbup
Daniel Robinson
By: 'Georgie'
Sep 12,2017
1 people found
this helpful
I had the good fortune of coming into contact with Dan last year when I was looking to move into a new flat and he helped me a second time just recently when I moved again. Throughout the year Dan has always been willing to help me with any queries I had; nothing was ever too much trouble and he was always patient with me. He's a wonderful estate agent and he makes what is a potentially stressful process smooth and simple. Thanks!...
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Aug 30,2017
Minithumbup
Russell Fraser
By: 'Rachel'
Aug 30,2017
1 people found
this helpful
Lived in one of the property that Russell manages for 4 years and was very happy. Russell has always been extremely responsive and helpful and I could not recommend him more!...
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Aug 16,2017
Minithumbup
Russell Fraser
Maria Accurso
By: 'Clare'
Aug 16,2017
1 people found
this helpful
We have had a very positive experience with staff at Jayson Russell over the years. They have always been quick to respond to any queries we have had and they worked effectively to give us advice and to find solutions to any issues. As their tenants, we always found them to be very approachable and reliable when we needed them, as well as courteous and professional. We would definitely recommend them to others in future!...
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Aug 14,2017
Minithumbup
Daniel Robinson
Vishesh Hirani
By: 'Serge'
Aug 14,2017
1 people found
this helpful
Nice staff and pro-active from the Hendon office helped me find a tenant quickly, so far no issues at all. Thank you Kind Regards...
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Aug 12,2017
Minithumbup
Russell Fraser
Maria Accurso
By: 'Dkitchen'
Aug 12,2017
1 people found
this helpful
My brother and I rented a flat for 3 years through Jayson Russell and can honestly say we have nothing but good words to say about them. Whenever there was an issue at the flat they would have someone round to sort asap even if my brother and I were not in to let them in. At the end out tenancy they were quick to write a review on our behalf for our new landlord and did not try to con us out of any of our deposit which from experience I know landlords can try to do. Would definitely recommend...
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Comment on agent fees
Agent were no issues at all
Was this helpful? Yes
Aug 02,2017
Minithumbup
Russell Fraser
Daniel Robinson
By: 'Ammar'
Aug 02,2017
0 people found
this helpful
I've been with the agent for 2+ years. Extremely accommodating, fair and helpful. I was to move to another property, however the deal fell through and then I needed to extend the lease. Jayson Russell extended the lease on a per day basis, which other agents would not normally do. Superb service!...
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Comment on agent fees
Good.
Was this helpful? Yes
Jul 30,2017
Minithumbup
Russell Fraser
Huw Penson
By: 'Ajantha'
Jul 30,2017
0 people found
this helpful
Jayson Russell was very helpful and time efficient during my first house hunting. They were professional and my tenancy was smooth and pleasant. I would definitely use them again for their services....
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Comment on agent fees
Reasonable
Was this helpful? Yes
Jul 24,2017
Minithumbup
Russell Fraser
Daniel Robinson
By: 'Ashina'
Jul 24,2017
0 people found
this helpful
My husband and I used several other agents before but we found Jayson Russell very welcoming, friendly and extremely helpful. They are a professional team and were always available to answer any questions we might have had....
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Comment on agent fees
N/A
Was this helpful? Yes
Jul 19,2017
Minithumbup
Daniel Robinson
By: 'DW'
Jul 19,2017
0 people found
this helpful
Excellent estate agents, the best ones we've had whilst at uni. Dan is brilliant, he helped us sort out any queries with the landlord who was difficult at times. I would 100% use them again and highly recommend them....
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Comment on agent fees
Good
Was this helpful? Yes
Jul 07,2017
Minithumbup
Russell Fraser
Maria Accurso
By: 'Aviso Family'
Jul 07,2017
2 people found
this helpful
From the beginning until the end of our tenancy stay which spanned four years, the responsiveness and attention to detail of Jayson Russell Estate Agents is very commendable. Common tenancy issues were dealt with speedily as they are either one call or email away to resolve problems. This greatly spelled ease of mind and security, and turned our rental property into a haven of comfort for our family. We are very thankful for the service they have rendered....
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Jul 04,2017
Minithumbup
Russell Fraser
Daniel Robinson
By: 'O Albayrak'
Jul 04,2017
1 people found
this helpful
I have had no issues with Jayson Russell during my tenancy of 1 year. they have been very helpful, polite and professional at all times. Dan in particular was very kind and looked after us. Russell is very professional and lovely as well. enjoyed my tenancy with them....
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Comment on agent fees
Agent fees could be a bit less but still okay I guess.
Was this helpful? Yes
Jun 02,2017
Minithumbup
Russell Fraser
Daniel Robinson
By: 'Zainab'
Jun 02,2017
1 people found
this helpful
Russell & Dan were very communicative and efficient agents. One of the best dealings we've had with estate agents. They would follow through on their work and emailed all communication. Thank you!...
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Comment on agent fees
Both Russell & Dan were excellent to deal with and reasonable. Fees were competitive.
Was this helpful? Yes
Jun 01,2017
Minithumbup
Russell Fraser
Vishesh Hirani
By: 'P.S'
Jun 01,2017
0 people found
this helpful
I am super happy with this agency. They were professional, helpful, and trustworthy. I honestly can't fault them in any way. I definitely recommend them....
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Comment on agent fees
good
Was this helpful? Yes
May 31,2017
Minithumbup
Daniel Robinson
Russell Fraser
By: 'Michelle dean'
May 31,2017
2 people found
this helpful
Both Daniel and Russell are exceptional estate agents I am happy with their service over the two years Ive been with Jayson Russell , got my deposit back swiftly and can't thank them both enough, michelle (tenant)...
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Mar 14,2017
Minithumbup
Russell Fraser
Maria Accurso
By: 'AliSH'
Mar 14,2017
1 people found
this helpful
I have lived for 3.5 years at a studio flat managed and let by Jayson Russell. Jayson Russell made my stay very convenient and enjoyable. They are very responsive, responsible, and helpful. Any maintenance issues were handled very quickly. All contract extension and descisions were handled smoothly and without any issues - I was always happy with the results. This was my experience throughout, and then also when I requested a contract break and was moving out, JR made the process extremely easy ...
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Feb 01,2017
Minithumbup
Daniel Robinson
Russell Fraser
By: 'Claudete Weber Ntais'
Feb 01,2017
1 people found
this helpful
Jayson Russell was very helfpul not just the beginning, but throughout the whole period of the tenancy. I would definitely recommend the agency to a relative or a friend. Also, I would like to thank Daniel for being the first person who showed me around the flat and helped me get it....
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Nov 29,2016
Minithumbup
Russell Fraser
Daniel Robinson
By: 'Natalia N'
Nov 29,2016
0 people found
this helpful
Great agency and great agents! No matter what was wrong they were always very helpful. It's been a great 2 years with them....
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Comment on agent fees
Good
Was this helpful? Yes
Oct 27,2016
Minithumbup
Russell Fraser
Daniel Robinson
By: 'Anthony'
Oct 27,2016
0 people found
this helpful
They are a great agent. They were always helpful and knowledgeable. I would definitely recommend them to anyone looking to rent....
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Comment on agent fees
Good
Was this helpful? Yes
Oct 11,2016
Minithumbup
By: 'dd5'
Oct 11,2016
0 people found
this helpful
Jayson Russell have been a great agent to work with. The communal areas of the property where maintained and cleaned regularly. They where always ready to answer and act upon any concerns raised. Property repairs where done to a high standard. All useful information regarding the building, safety checks etc where communicated in advance via email which was useful. I would highly recommend Jayson Russell....
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Comment on agent fees
I think their fees are in line with standard for the area.
Was this helpful? Yes
Oct 07,2016
Minithumbup
Daniel Robinson
Maria Accurso
By: 'Kawthar'
Oct 07,2016
0 people found
this helpful
Agents are Helpful, easy to reach with fast responses! Overall i was happy with the studio flat and the agency....
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Areas covered
  • NW4
  • Hendon
  • NW11
  • Finchley
  • NW9
  • Golders Green
  • N3
  • N12
  • NW7
  • HA8

NALS TDS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
16 1 70 7 2 0 2 0 4 6

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Agent Fees

We charge fees in line with what is expected within the market and the property industry, however as we are a small independent branch we are able to scale a suitable package to almost any client.
Last updated at 11:40 AM 28/01/2016 by russell fraser

Complaints Procedure

In the unlikely event that a client has a specific complaint we, would ask for any details to be provided to our director Russell Fraser he will aim to address any issues within a matter of days .We are always available by phone, email or indeed we are happy to arrange to make an appointments to meet at our office so that we can resolve any concerns that our clients may have. We are aware that the clients are a very valuable asset to our company.
Last updated at 11:40 AM 28/01/2016 by russell fraser
Russell Fraser Russell Fraser
Director
60 reviews

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Daniel Robinson - no image available Daniel Robinson
Freelance Consultant
47 reviews

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Huw Penson - upload your photo Huw Penson
9 reviews

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Maria Accurso - upload your photo Maria Accurso
8 reviews

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Vishesh Hirani - upload your photo Vishesh Hirani
5 reviews

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