Jayson Russell

4.39/5 rating 115 reviews
  • 83% valuation accuracy
  • 88% recommend
  • 92% fee satisfaction
Having been situated in Hendon for over 25 years we specialise in all aspects of residential sales, lettings and management and have established ourselves as one of the areas leading independant Estate Agencies
Jayson Russell

20 Parson Street
Hendon,London
Greater London
NW4 1QB
02082021111

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“ Very friendly service... ”

Jul 02,2018
Minithumbup
By: 'Tunde'
Jul 02,2018
1 people found
this helpful
We have spent 4 years with Jayson Russell Agency, and over these years they were very helpful and prompt with referencing/contact agreements/inventories/contract renewal...etc. Whenever we had issues they were always try to sort it within 24 hours....
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Comment on agent fees
reasonable fees
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“ Over and above the call of duty... ”

Jun 06,2018
Minithumbup
By: 'Jacqui'
Jun 06,2018
2 people found
this helpful
It is so rare today to find an agent that will go over and above the call of duty to help a tenant and Dan Robinson is one of the rare agents that puts himself out to help. I have found all the staff at ...
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Comment on agent fees
Fees are very reasonable
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“ Quick process... ”

May 28,2018
Minithumbup
By: 'S azam'
May 28,2018
0 people found
this helpful
We had a very quick and responsive service from viewing the property to moving in and out and return of deposit. Maintenance f the Property is managed by their handyman who was able to sort out things within a few hours....
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“ Efficient Real Estate Agency... ”

May 23,2018
Minithumbup
By: 'Np678'
May 23,2018
0 people found
this helpful
From the prospective of a foreign student in London, the agency was very helpful and fast to respond and sort everything out....
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Comment on agent fees
Reasonable prices for London.
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“ Great experience... ”

Apr 30,2018
Minithumbup
By: 'Miranda'
Apr 30,2018
0 people found
this helpful
The Russell team is very professional and always reply your queries and solve the property issues quickly. Very recommend this!...
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“ Mr... ”

Apr 26,2018
Minithumbup
By: 'Christopher James'
Apr 26,2018
1 people found
this helpful
A superb experience received from Daniel and the whole team at Jayson Russell. They were able to secure a fantastic tenant within a matter of days and were always on hand to ask the many questions I had being a first time landlord. Polite, hardworking ...
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Comment on agent fees
Competitive and great value for money with the amount of work put in
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“ Excellent agency... ”

Apr 03,2018
Minithumbup
By: 'Anastasios'
Apr 03,2018
1 people found
this helpful
Always made sure we are comfortable and took care of any issues promptly. Not a single fault in communications and service. Highly recommended....
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Nov 17,2017
Minithumbup
By: 'Sefinat'
Nov 17,2017
2 people found
this helpful
The whole crew were very helpful, nice and supportive. They made my stay really comfortable. I had an amazing time and they made my stay worth the while....
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Comment on agent fees
Good
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Oct 29,2017
Minithumbup
By: 'Ioan Iulian Zbandoc'
Oct 29,2017
1 people found
this helpful
I had a great relationship with them during my 2 years tenancy in Hendon! Friendly staff and very helpful! I strongly recommend!...
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Oct 11,2017
Minithumbup
By: 'AMTC'
Oct 11,2017
0 people found
this helpful
Excellent service before and during tenancy and didn't have the feeling, like with most agents, that they were trying to get as many 'fees' as possible. Also unlike other agents the previous inventory inspection results were shared with us making life much easier when ...
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Comment on agent fees
Any fees incurred are standard for agents. The inventory fee was acceptable because this was actually shared with us so we could clearly see where the money had gone.
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Oct 10,2017
Minithumbup
By: 'Kate J.'
Oct 10,2017
1 people found
this helpful
Russell had been very helpful and responsive with all matters during our 1.5 y rent period. Very professional and well mannered, which is unfortunately quite rare. It's always a pleasure to deal with people like Russell. We did not deal much with Maria, but she ...
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Comment on agent fees
Standard i would say
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Oct 01,2017
Minithumbup
By: 'Daniel'
Oct 01,2017
1 people found
this helpful
We want to thank for everything! For yours quick answer when I have a problem and for yours support! In the future if we will need, we will contact you with confidence! Regards! Daniel and Ana...
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Sep 29,2017
Minithumbdown
By: 'Katerina'
Sep 29,2017
1 people found
this helpful
I had the pleasure to deal with Russell. He was always proffesional, understanding and helpfull. Very easy going who went extra mile in my view....
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Sep 27,2017
Minithumbup
By: 'Elaine R'
Sep 27,2017
1 people found
this helpful
Great estate agents to deal with. If we ever needed to get in contact with Jayson Russell (which was hardly ever as they flat was so lovely), they were always polite, professional and helpful....
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Comment on agent fees
good
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Sep 26,2017
Minithumbup
By: 'Maria H'
Sep 26,2017
1 people found
this helpful
Great Customer Services, Very Helpfull, They will solve any problems you face Very happy with the service this guys provide . I will definitely recommend them to all my family and friends...
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Sep 26,2017
Minithumbup
By: 'Barbara'
Sep 26,2017
1 people found
this helpful
We had excellent experience dealing with Russell. He has been very helpful and professional with us. He dealt rapidly with any of our repair, maintenance or other issues. He literally replies to emails sent even late night. I would highly recommend his estate agency for ...
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Comment on agent fees
very good
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Sep 14,2017
Minithumbup
By: 'Gemma'
Sep 14,2017
2 people found
this helpful
I found Dan from Jayson Russell to be very professional and attentive at all times. He always kept me informed with the situation of the flat and with the vetting process of the tenants. I cannot thank Jayson Russell enough, for not only finding me, ...
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Comment on agent fees
I feel that there fee's are reasonable and in line with the market
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Sep 12,2017
Minithumbup
By: 'Georgie'
Sep 12,2017
1 people found
this helpful
I had the good fortune of coming into contact with Dan last year when I was looking to move into a new flat and he helped me a second time just recently when I moved again. Throughout the year Dan has always been willing to ...
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Aug 30,2017
Minithumbup
By: 'Rachel'
Aug 30,2017
1 people found
this helpful
Lived in one of the property that Russell manages for 4 years and was very happy. Russell has always been extremely responsive and helpful and I could not recommend him more!...
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Aug 16,2017
Minithumbup
By: 'Clare'
Aug 16,2017
1 people found
this helpful
We have had a very positive experience with staff at Jayson Russell over the years. They have always been quick to respond to any queries we have had and they worked effectively to give us advice and to find solutions to any issues. As their ...
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Aug 14,2017
Minithumbup
By: 'Serge'
Aug 14,2017
1 people found
this helpful
Nice staff and pro-active from the Hendon office helped me find a tenant quickly, so far no issues at all. Thank you Kind Regards...
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Aug 12,2017
Minithumbup
By: 'Dkitchen'
Aug 12,2017
1 people found
this helpful
My brother and I rented a flat for 3 years through Jayson Russell and can honestly say we have nothing but good words to say about them. Whenever there was an issue at the flat they would have someone round to sort asap even if my ...
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Comment on agent fees
Agent were no issues at all
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Aug 02,2017
Minithumbup
By: 'Ammar'
Aug 02,2017
0 people found
this helpful
I've been with the agent for 2+ years. Extremely accommodating, fair and helpful. I was to move to another property, however the deal fell through and then I needed to extend the lease. Jayson Russell extended the lease on a per day basis, which other agents ...
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Comment on agent fees
Good.
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Jul 30,2017
Minithumbup
By: 'Ajantha'
Jul 30,2017
0 people found
this helpful
Jayson Russell was very helpful and time efficient during my first house hunting. They were professional and my tenancy was smooth and pleasant. I would definitely use them again for their services....
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Comment on agent fees
Reasonable
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Jul 24,2017
Minithumbup
By: 'Ashina'
Jul 24,2017
0 people found
this helpful
My husband and I used several other agents before but we found Jayson Russell very welcoming, friendly and extremely helpful. They are a professional team and were always available to answer any questions we might have had....
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Comment on agent fees
N/A
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Jul 19,2017
Minithumbup
By: 'DW'
Jul 19,2017
0 people found
this helpful
Excellent estate agents, the best ones we've had whilst at uni. Dan is brilliant, he helped us sort out any queries with the landlord who was difficult at times. I would 100% use them again and highly recommend them....
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Comment on agent fees
Good
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Jul 07,2017
Minithumbup
By: 'Aviso Family'
Jul 07,2017
2 people found
this helpful
From the beginning until the end of our tenancy stay which spanned four years, the responsiveness and attention to detail of Jayson Russell Estate Agents is very commendable. Common tenancy issues were dealt with speedily as they are either one call or email away to ...
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Jul 04,2017
Minithumbup
By: 'O Albayrak'
Jul 04,2017
1 people found
this helpful
I have had no issues with Jayson Russell during my tenancy of 1 year. they have been very helpful, polite and professional at all times. Dan in particular was very kind and looked after us. Russell is very professional and lovely as well. enjoyed my tenancy ...
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Comment on agent fees
Agent fees could be a bit less but still okay I guess.
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Jun 02,2017
Minithumbup
By: 'Zainab'
Jun 02,2017
1 people found
this helpful
Russell & Dan were very communicative and efficient agents. One of the best dealings we've had with estate agents. They would follow through on their work and emailed all communication. Thank you!...
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Comment on agent fees
Both Russell & Dan were excellent to deal with and reasonable. Fees were competitive.
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Jun 01,2017
Minithumbup
By: 'P.S'
Jun 01,2017
0 people found
this helpful
I am super happy with this agency. They were professional, helpful, and trustworthy. I honestly can't fault them in any way. I definitely recommend them....
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Comment on agent fees
good
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Areas covered
  • NW4
  • Hendon
  • NW11
  • Finchley
  • NW9
  • Golders Green
  • N3
  • N12
  • NW7
  • HA8

NALS TDS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
17 1 76 7 2 0 2 0 4 6

Agent Fees

We charge fees in line with what is expected within the market and the property industry, however as we are a small independent branch we are able to scale a suitable package to almost any client.
Last updated at 11:40 AM 28/01/2016 by russell fraser

Complaints Procedure

In the unlikely event that a client has a specific complaint we, would ask for any details to be provided to our director Russell Fraser he will aim to address any issues within a matter of days .We are always available by phone, email or indeed we are happy to arrange to make an appointments to meet at our office so that we can resolve any concerns that our clients may have. We are aware that the clients are a very valuable asset to our company.
Last updated at 11:40 AM 28/01/2016 by russell fraser

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Opening hours


  • Monday: 09:00 - 19:00
  • Tuesday: 09:00 - 19:00
  • Wednesday: 09:00 - 19:00
  • Thursday: 09:00 - 19:00
  • Friday: 09:00 - 19:00
  • Saturday: 09:00 - 17:30
  • Sunday: Closed

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