Jayson Russell

Name: Jayson Russell
Address: 20 Parson Street, London, Greater London, UK
Telephone: 02082021111

4.36/5 rating 106 reviews

83% valuation accuracy
87% recommend
92% fee satisfaction

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Russell Fraser
Daniel Robinson
Huw Penson
Maria Accurso
Vishesh Hirani

Having been situated in Hendon for over 25 years we specialise in all aspects of residential sales, lettings and management and have established ourselves as one of the areas leading independant Estate Agencies

20 Parson Street
Hendon,London
Greater London
NW4 1QB
02082021111

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5 star

77

77

4 star

16

16

3 star

0

2 star

0

1 star

13

13

Customer Reviews

Showing 1-30 of 106

5 Star Review

Oct 11,2017

Daniel Robinson

Russell Fraser

By: 'AMTC'

Oct 11,2017

Branch: London, 20 Parson Street
Services: Lettings (as a Tenant)
Rent PCM: £1200
Would you recommend?: Yes
Postcode: N31Q

Branch: London, 20 Parson Street
Lettings (as a Tenant)
Rent PCM: £1200
Postcode: N31Q

0 people found
this helpful

Excellent service before and during tenancy and didn't have the feeling, like with most agents, that they were trying to get as many 'fees' as possible. Also unlike other agents the previous inventory inspection results were shared with us making life much easier when it came to moving out. Once it came time to move out of the property the agents were again very helpful in being clear in what we needed to do to give ourselves the best chance of getting our full deposit back. Russ...
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Comment on agent fees

Any fees incurred are standard for agents. The inventory fee was acceptable because this was actually shared with us so we could clearly see where the money had gone.

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5 Star Review

Oct 10,2017

Russell Fraser

Maria Accurso

By: 'Kate J.'

Oct 10,2017

Branch: London, 20 Parson Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NW4

Branch: London, 20 Parson Street
Lettings (as a Tenant)
Postcode: NW4

1 people found
this helpful

Russell had been very helpful and responsive with all matters during our 1.5 y rent period. Very professional and well mannered, which is unfortunately quite rare. It's always a pleasure to deal with people like Russell. We did not deal much with Maria, but she provided an excellent customer service and assistance when we gave our notice to vacate the property. Thank you!...
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Comment on agent fees

Standard i would say

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5 Star Review

Oct 01,2017

Daniel Robinson

Russell Fraser

By: 'Daniel'

Oct 01,2017

Branch: London, 20 Parson Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: Nw7

Branch: London, 20 Parson Street
Lettings (as a Tenant)
Postcode: Nw7

1 people found
this helpful

We want to thank for everything! For yours quick answer when I have a problem and for yours support! In the future if we will need, we will contact you with confidence! Regards! Daniel and Ana...
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5 Star Review

Sep 29,2017

Russell Fraser

By: 'Katerina'

Sep 29,2017

Branch: London, 20 Parson Street
Services: Lettings (as a Tenant)
Rent PCM: £1500
Would you recommend?: No
Postcode: NW4

Branch: London, 20 Parson Street
Lettings (as a Tenant)
Rent PCM: £1500
Postcode: NW4

1 people found
this helpful

I had the pleasure to deal with Russell. He was always proffesional, understanding and helpfull. Very easy going who went extra mile in my view....
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5 Star Review

Sep 27,2017

Russell Fraser

Daniel Robinson

By: 'Elaine R'

Sep 27,2017

Branch: London, 20 Parson Street
Services: Lettings (as a Tenant)
Rent PCM: £1235
Would you recommend?: Yes
Postcode: N3 1

Branch: London, 20 Parson Street
Lettings (as a Tenant)
Rent PCM: £1235
Postcode: N3 1

1 people found
this helpful

Great estate agents to deal with. If we ever needed to get in contact with Jayson Russell (which was hardly ever as they flat was so lovely), they were always polite, professional and helpful....
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Comment on agent fees

good

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5 Star Review

Sep 26,2017

Russell Fraser

Daniel Robinson

By: 'Maria H'

Sep 26,2017

Branch: London, 20 Parson Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: Nw72

Branch: London, 20 Parson Street
Lettings (as a Tenant)
Postcode: Nw72

1 people found
this helpful

Great Customer Services, Very Helpfull, They will solve any problems you face Very happy with the service this guys provide . I will definitely recommend them to all my family and friends...
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5 Star Review

Sep 26,2017

Russell Fraser

By: 'Barbara'

Sep 26,2017

Branch: London, 20 Parson Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NW4

Branch: London, 20 Parson Street
Lettings (as a Tenant)
Postcode: NW4

1 people found
this helpful

We had excellent experience dealing with Russell. He has been very helpful and professional with us. He dealt rapidly with any of our repair, maintenance or other issues. He literally replies to emails sent even late night. I would highly recommend his estate agency for anyone is looking into renting...
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Comment on agent fees

very good

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5 Star Review

Sep 14,2017

Daniel Robinson

By: 'Gemma'

Sep 14,2017

Branch: London, 20 Parson Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: NW4

Branch: London, 20 Parson Street
Lettings (as a Landlord)
Postcode: NW4

2 people found
this helpful

I found Dan from Jayson Russell to be very professional and attentive at all times. He always kept me informed with the situation of the flat and with the vetting process of the tenants. I cannot thank Jayson Russell enough, for not only finding me, lovely tenants, but also for all their hard work in renting the property....
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Comment on agent fees

I feel that there fee's are reasonable and in line with the market

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5 Star Review

Sep 12,2017

Daniel Robinson

By: 'Georgie'

Sep 12,2017

Branch: London, 20 Parson Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NW7

Branch: London, 20 Parson Street
Lettings (as a Tenant)
Postcode: NW7

1 people found
this helpful

I had the good fortune of coming into contact with Dan last year when I was looking to move into a new flat and he helped me a second time just recently when I moved again. Throughout the year Dan has always been willing to help me with any queries I had; nothing was ever too much trouble and he was always patient with me. He's a wonderful estate agent and he makes what is a potentially stressful process smooth and simple. Thanks!...
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5 Star Review

Aug 30,2017

Russell Fraser

By: 'Rachel'

Aug 30,2017

Branch: London, 20 Parson Street
Services: Lettings (as a Tenant)
Rent PCM: £888
Would you recommend?: Yes
Postcode: NW4

Branch: London, 20 Parson Street
Lettings (as a Tenant)
Rent PCM: £888
Postcode: NW4

1 people found
this helpful

Lived in one of the property that Russell manages for 4 years and was very happy. Russell has always been extremely responsive and helpful and I could not recommend him more!...
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5 Star Review

Aug 16,2017

Russell Fraser

Maria Accurso

By: 'Clare'

Aug 16,2017

Branch: London, 20 Parson Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NW4

Branch: London, 20 Parson Street
Lettings (as a Tenant)
Postcode: NW4

1 people found
this helpful

We have had a very positive experience with staff at Jayson Russell over the years. They have always been quick to respond to any queries we have had and they worked effectively to give us advice and to find solutions to any issues. As their tenants, we always found them to be very approachable and reliable when we needed them, as well as courteous and professional. We would definitely recommend them to others in future!...
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5 Star Review

Aug 14,2017

Daniel Robinson

Vishesh Hirani

By: 'Serge'

Aug 14,2017

Branch: London, 20 Parson Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: Nw9

Branch: London, 20 Parson Street
Lettings (as a Landlord)
Postcode: Nw9

1 people found
this helpful

Nice staff and pro-active from the Hendon office helped me find a tenant quickly, so far no issues at all. Thank you Kind Regards...
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5 Star Review

Aug 12,2017

Russell Fraser

Maria Accurso

By: 'Dkitchen'

Aug 12,2017

Branch: London, 20 Parson Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NW44

Branch: London, 20 Parson Street
Lettings (as a Tenant)
Postcode: NW44

1 people found
this helpful

My brother and I rented a flat for 3 years through Jayson Russell and can honestly say we have nothing but good words to say about them. Whenever there was an issue at the flat they would have someone round to sort asap even if my brother and I were not in to let them in. At the end out tenancy they were quick to write a review on our behalf for our new landlord and did not try to con us out of any of our deposit which from experience I know landlords can try to do. Would definitely recommend...
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Comment on agent fees

Agent were no issues at all

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4 Star Review

Aug 02,2017

Russell Fraser

Daniel Robinson

By: 'Ammar'

Aug 02,2017

Branch: London, 20 Parson Street
Services: Lettings (as a Tenant)
Rent PCM: £1200
Would you recommend?: Yes
Postcode: NW4

Branch: London, 20 Parson Street
Lettings (as a Tenant)
Rent PCM: £1200
Postcode: NW4

0 people found
this helpful

I've been with the agent for 2+ years. Extremely accommodating, fair and helpful. I was to move to another property, however the deal fell through and then I needed to extend the lease. Jayson Russell extended the lease on a per day basis, which other agents would not normally do. Superb service!...
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Comment on agent fees

Good.

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5 Star Review

Jul 30,2017

Russell Fraser

Huw Penson

By: 'Ajantha'

Jul 30,2017

Branch: London, 20 Parson Street
Services: Lettings (as a Tenant)
Rent PCM: £923
Would you recommend?: Yes
Postcode: Nw41

Branch: London, 20 Parson Street
Lettings (as a Tenant)
Rent PCM: £923
Postcode: Nw41

0 people found
this helpful

Jayson Russell was very helpful and time efficient during my first house hunting. They were professional and my tenancy was smooth and pleasant. I would definitely use them again for their services....
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Comment on agent fees

Reasonable

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4 Star Review

Jul 24,2017

Russell Fraser

Daniel Robinson

By: 'Ashina'

Jul 24,2017

Branch: London, 20 Parson Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NW4

Branch: London, 20 Parson Street
Lettings (as a Tenant)
Postcode: NW4

0 people found
this helpful

My husband and I used several other agents before but we found Jayson Russell very welcoming, friendly and extremely helpful. They are a professional team and were always available to answer any questions we might have had....
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Comment on agent fees

N/A

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5 Star Review

Jul 19,2017

Daniel Robinson

By: 'DW'

Jul 19,2017

Branch: London, 20 Parson Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NW9

Branch: London, 20 Parson Street
Lettings (as a Tenant)
Postcode: NW9

0 people found
this helpful

Excellent estate agents, the best ones we've had whilst at uni. Dan is brilliant, he helped us sort out any queries with the landlord who was difficult at times. I would 100% use them again and highly recommend them....
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Comment on agent fees

Good

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5 Star Review

Jul 07,2017

Russell Fraser

Maria Accurso

By: 'Aviso Family'

Jul 07,2017

Branch: London, 20 Parson Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: HA8

Branch: London, 20 Parson Street
Lettings (as a Tenant)
Postcode: HA8

2 people found
this helpful

From the beginning until the end of our tenancy stay which spanned four years, the responsiveness and attention to detail of Jayson Russell Estate Agents is very commendable. Common tenancy issues were dealt with speedily as they are either one call or email away to resolve problems. This greatly spelled ease of mind and security, and turned our rental property into a haven of comfort for our family. We are very thankful for the service they have rendered....
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5 Star Review

Jul 04,2017

Russell Fraser

Daniel Robinson

By: 'O Albayrak'

Jul 04,2017

Branch: London, 20 Parson Street
Services: Lettings (as a Tenant)
Rent PCM: £823
Would you recommend?: Yes
Postcode: NW9

Branch: London, 20 Parson Street
Lettings (as a Tenant)
Rent PCM: £823
Postcode: NW9

1 people found
this helpful

I have had no issues with Jayson Russell during my tenancy of 1 year. they have been very helpful, polite and professional at all times. Dan in particular was very kind and looked after us. Russell is very professional and lovely as well. enjoyed my tenancy with them....
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Comment on agent fees

Agent fees could be a bit less but still okay I guess.

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5 Star Review

Jun 02,2017

Russell Fraser

Daniel Robinson

By: 'Zainab'

Jun 02,2017

Branch: London, 20 Parson Street
Services: Lettings (as a Tenant)
Rent PCM: £1343
Would you recommend?: Yes
Postcode: NW9

Branch: London, 20 Parson Street
Lettings (as a Tenant)
Rent PCM: £1343
Postcode: NW9

1 people found
this helpful

Russell & Dan were very communicative and efficient agents. One of the best dealings we've had with estate agents. They would follow through on their work and emailed all communication. Thank you!...
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Comment on agent fees

Both Russell & Dan were excellent to deal with and reasonable. Fees were competitive.

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5 Star Review

Jun 01,2017

Russell Fraser

Vishesh Hirani

By: 'P.S'

Jun 01,2017

Branch: London, 20 Parson Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NW7

Branch: London, 20 Parson Street
Lettings (as a Tenant)
Postcode: NW7

0 people found
this helpful

I am super happy with this agency. They were professional, helpful, and trustworthy. I honestly can't fault them in any way. I definitely recommend them....
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Comment on agent fees

good

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5 Star Review

May 31,2017

Daniel Robinson

Russell Fraser

By: 'Michelle dean'

May 31,2017

Branch: London, 20 Parson Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: Nw7

Branch: London, 20 Parson Street
Lettings (as a Tenant)
Postcode: Nw7

2 people found
this helpful

Both Daniel and Russell are exceptional estate agents I am happy with their service over the two years Ive been with Jayson Russell , got my deposit back swiftly and can't thank them both enough, michelle (tenant)...
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5 Star Review

Mar 14,2017

Russell Fraser

Maria Accurso

By: 'AliSH'

Mar 14,2017

Branch: London, 20 Parson Street
Services: Lettings (as a Tenant)
Rent PCM: £910
Would you recommend?: Yes
Postcode: NW4

Branch: London, 20 Parson Street
Lettings (as a Tenant)
Rent PCM: £910
Postcode: NW4

1 people found
this helpful

I have lived for 3.5 years at a studio flat managed and let by Jayson Russell. Jayson Russell made my stay very convenient and enjoyable. They are very responsive, responsible, and helpful. Any maintenance issues were handled very quickly. All contract extension and descisions were handled smoothly and without any issues - I was always happy with the results. This was my experience throughout, and then also when I requested a contract break and was moving out, JR made the process extremely easy ...
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5 Star Review

Feb 01,2017

Daniel Robinson

Russell Fraser

By: 'Claudete Weber Ntais'

Feb 01,2017

Branch: London, 20 Parson Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NW7

Branch: London, 20 Parson Street
Lettings (as a Tenant)
Postcode: NW7

1 people found
this helpful

Jayson Russell was very helfpul not just the beginning, but throughout the whole period of the tenancy. I would definitely recommend the agency to a relative or a friend. Also, I would like to thank Daniel for being the first person who showed me around the flat and helped me get it....
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5 Star Review

Nov 29,2016

Russell Fraser

Daniel Robinson

By: 'Natalia N'

Nov 29,2016

Branch: London, 20 Parson Street
Services: Lettings (as a Tenant)
Rent PCM: £835
Would you recommend?: Yes
Postcode: NW4

Branch: London, 20 Parson Street
Lettings (as a Tenant)
Rent PCM: £835
Postcode: NW4

0 people found
this helpful

Great agency and great agents! No matter what was wrong they were always very helpful. It's been a great 2 years with them....
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Comment on agent fees

Good

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5 Star Review

Oct 27,2016

Russell Fraser

Daniel Robinson

By: 'Anthony'

Oct 27,2016

Branch: London, 20 Parson Street
Services: Lettings (as a Tenant)
Rent PCM: £823
Would you recommend?: Yes
Postcode: NW7

Branch: London, 20 Parson Street
Lettings (as a Tenant)
Rent PCM: £823
Postcode: NW7

0 people found
this helpful

They are a great agent. They were always helpful and knowledgeable. I would definitely recommend them to anyone looking to rent....
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Comment on agent fees

Good

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5 Star Review

Oct 11,2016

By: 'dd5'

Oct 11,2016

Branch: London, 20 Parson Street
Services: Lettings (as a Tenant)
Rent PCM: £1085
Would you recommend?: Yes
Postcode: NW7

Branch: London, 20 Parson Street
Lettings (as a Tenant)
Rent PCM: £1085
Postcode: NW7

0 people found
this helpful

Jayson Russell have been a great agent to work with. The communal areas of the property where maintained and cleaned regularly. They where always ready to answer and act upon any concerns raised. Property repairs where done to a high standard. All useful information regarding the building, safety checks etc where communicated in advance via email which was useful. I would highly recommend Jayson Russell....
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Comment on agent fees

I think their fees are in line with standard for the area.

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5 Star Review

Oct 07,2016

Daniel Robinson

Maria Accurso

By: 'Kawthar'

Oct 07,2016

Branch: London, 20 Parson Street
Services: Lettings (as a Tenant)
Rent PCM: £910
Would you recommend?: Yes
Postcode: NW4

Branch: London, 20 Parson Street
Lettings (as a Tenant)
Rent PCM: £910
Postcode: NW4

0 people found
this helpful

Agents are Helpful, easy to reach with fast responses! Overall i was happy with the studio flat and the agency....
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4 Star Review

Oct 07,2016

Huw Penson

By: 'Antonina'

Oct 07,2016

Branch: London, 20 Parson Street
Services: Lettings (as a Tenant)
Rent PCM: £800
Would you recommend?: Yes
Postcode: Nw96

Branch: London, 20 Parson Street
Lettings (as a Tenant)
Rent PCM: £800
Postcode: Nw96

0 people found
this helpful

Very pleased.. all professional staff to deal with.prompt to get things done. Respecting the agreemens of the contract of the letting...
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Comment on agent fees

Good

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4 Star Review

Oct 06,2016

By: 'Lia'

Oct 06,2016

Branch: London, 20 Parson Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: Nw9

Branch: London, 20 Parson Street
Lettings (as a Tenant)
Postcode: Nw9

0 people found
this helpful

They were prompt in responding to enquiries dealt with all the repairs required, such as repairing the windows, the electric boiler, changing the blinds. Was quite pleased with the repairs the electrician made and the handy man was skilled and fast....
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Areas covered

NW4
Hendon
NW11
Finchley
NW9
Golders Green
N3
N12
NW7
HA8

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Services offered

Sales

Lettings

Block Management
Surveys
Conveyancing
Mortgage Advice

Valuation and Fee Performance

92% customers were satisfied with fees 83% accuracy of agent's valuations

Price range of properties reviewed

Sales

Min: £342,000
Max: £3,000,000

Letting

Min: £412
Max: £690

Review statistics

From Landlords		From Tenants		From Vendors		From Buyers		Other

16	1	68	7	2	0	2	0	4	6

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Agent Fees

We charge fees in line with what is expected within the market and the property industry, however as we are a small independent branch we are able to scale a suitable package to almost any client.

Last updated at 11:40 AM 28/01/2016 by russell fraser

Complaints Procedure

In the unlikely event that a client has a specific complaint we, would ask for any details to be provided to our director Russell Fraser he will aim to address any issues within a matter of days .We are always available by phone, email or indeed we are happy to arrange to make an appointments to meet at our office so that we can resolve any concerns that our clients may have. We are aware that the clients are a very valuable asset to our company.

Last updated at 11:40 AM 28/01/2016 by russell fraser

Awards won by Jayson Russell

Individual Branch Awards

London, NW4 1QB

Russell Fraser
Director 59 reviews

About Russell No description set View full profile

Daniel Robinson
Freelance Consultant 47 reviews

About Daniel No description set View full profile

Huw Penson
9 reviews

About Huw No description set View full profile

Maria Accurso
8 reviews

About Maria No description set View full profile

Vishesh Hirani
4 reviews

About Vishesh No description set View full profile

Firm rankings

Overall

#1972 out of 15217 firms in the UK

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