91% lettings valuation accuracy
93% lettings fee satisfaction
Having been situated in Hendon for over 25 years we specialise in all aspects of residential sales, lettings and management and have established ourselves as one of the areas leading independant Estate Agencies
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Having been situated in Hendon for over 25 years we specialise in all aspects of residential sales, lettings and management and have established ourselves as one of the areas leading independant Estate Agencies
Latest Reviews
View all Reviews 140
30th Nov 2019
reviewed by 'Sav'
31st Oct 2019
reviewed by 'M A WAL IKRAM'
30th Oct 2019
reviewed by 'Kim'
17th Sep 2019
reviewed by 'Donna'
19th Aug 2019
reviewed by 'Margaret Cronin'
9th Aug 2019
reviewed by 'Diana Tcaciuc'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 91% | 93% | £412 | £3,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 17 | 1 | 101 | 7 | 2 | 0 | 2 | 0 | 4 | 6 |
Areas covered
- NW4
- Hendon
- NW11
- Finchley
- NW9
- Golders Green
- N3
- N12
- NW7
- HA8
Address
20 Parson Street
Hendon,London
Greater London
NW4 1QB
02082021111
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Members of
Rankings
Latest Properties
to Rent 44
Nov 30,2019
Nov 30,2019
1
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this helpful
this helpful
I lived in the house for 2 years, I have had many great memories in this house and as a student studying at Middlesex the house is in the perfect location (less than a 5 minute walk). During my time here the agency dealt with any issues ...
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Oct 31,2019
Oct 31,2019
0
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We rented a flat via Jayson Russell for 12 years.
They've always been very helpful and responsive - in the begining, during our tenancy and when we were leaving.
Recommended if you are renting in the Hendon area....
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Oct 30,2019
Oct 30,2019
1
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I spent almost five year in the flat at ambassador court and everything was perfect to me overall.
I got one big issue with the water leaks from the ceiling of the lunge and the kitchen.
But everything was taken in charge rather quickly once ...
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Sep 17,2019
Sep 17,2019
1
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In my experience, they were the best estate agents I've met. The staff are very friendly and provided excellent customer service....
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Aug 19,2019
Aug 19,2019
1
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I have rented 3 flats from Jayson Russell Estates over the past approx 20 years. I have found all 3 properties to have been in good order. I have always found them helpful and have been consistently treated with respect. They have endeavoured to recommend properties tailored to ...
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Aug 09,2019
Aug 09,2019
1
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this helpful
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Very proffesional and helpful staff, every time we had a problem or a question they were quick to solve it. We are very happy that we found a second property with Jayson Russell and we continue to have them as our letting agency!...
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Aug 06,2019
Aug 06,2019
1
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I was still living abroad when I started looking for a place in London so I flew over for a day and had made appointments with various agencies. I'm extremely happy that the other agencies showed me mediocre (at best) studios, because I ended up ...
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Jul 23,2019
Jul 23,2019
0
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The agents are really helpful and made everything always clear. When I had any questions they were more than happy to help me, they helped us to solve every situations, and they let us known about everything clearly. I am really satisfied with their service, ...
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Jul 20,2019
Jul 20,2019
1
people found
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My family rented a flat in Finchley Central through them for almost 5 years without complaint.
A broken boiler and a broken dishwasher were repaired/replaced quickly and with minimal fuss.
They also advised on cleaners for leaving and returned the full security deposit impressively quickly (...
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Jul 18,2019
Jul 18,2019
0
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We rented a one bedroom property through Jayson Russell and I cannot fault the customer service we received from the team. From the onset, every cost and process was professionally communicated, which is more than I can say for most of my experiences with letting ...
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Jul 13,2019
Jul 13,2019
0
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Great assistance from the moment I choose the flat.
The agency with their staff were available any time ready to answer any question or doubt I had.
Also very quick fix for any kind of trouble that happens over my two years of tenancy, with ...
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May 23,2019
May 23,2019
1
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Mr. Robinson is an outstanding professional. It is greatly refreshing to deal with someone in this industry who is not only knowledgeable and efficient, but also approachable, empathetic and genuine. He is a credit to his agency and his trade....
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Comment on agent fees
A little excessive, but that's just how it is.
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Mar 01,2019
Mar 01,2019
1
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I have been working with Jayson Russell for more than 12 years on various properties. I would like to thank Russell and his team for first class service and commitment. It's been a smooth experience - moving in and out and any issues were always dealt ...
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Comment on agent fees
Appropriate
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Jan 14,2019
Jan 14,2019
1
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I have been in a property managed by Russell for 4 years. I would like to extend my congratulations to Russell and his team for the great job and commitment. I had a renting experience always very smooth and easy. All issues were solved within 24 hours. ...
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Comment on agent fees
In line with the market
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Oct 31,2018
Oct 31,2018
1
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Dan was really very helpful from very beginning to organize the property and Russell was amazing with smooth return of the property back to Jayson Russell Real Estate Agency. I also had chance to deal with Maria and Derrek, and all my requests and help ...
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Comment on agent fees
good
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Oct 15,2018
Oct 15,2018
1
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this helpful
this helpful
While my tenancy had some bumpy patches in the beginning, i was very pleased the way they were dealt with and handled. You can get a response fairly quickly and they were very easy to deal with. Deposit was returned within less than a week ...
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Comment on agent fees
Fees are normal
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Sep 10,2018
Sep 10,2018
2
people found
this helpful
this helpful
We rented 2 bedroom flat from Jayson Russel for a year. Communication with agency is better than we ever experienced before and stuff is super friednly and helpful. No doubt best agency in NW4. Highly recommended....
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Comment on agent fees
Standard fees,worth it.
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Sep 05,2018
Sep 05,2018
1
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Been dealing with these guy for 8 years. Very professional. Always helpful and quick to respond. Definitely recommend this agency....
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Comment on agent fees
Good
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Sep 04,2018
Sep 04,2018
1
people found
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this helpful
Jayson Russell were very professional, friendly and efficient during our tenancy. They were quick and efficient dealing with any issues and above all they were always polite and supportive. Thank you Russell. I fully recommend this agency ....
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Comment on agent fees
Good
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Aug 31,2018
Aug 31,2018
1
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Pleasure to deal with, always quick and efficient dealing with any problems. Would definitely use and and would fully recommend....
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Good
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Aug 27,2018
Aug 27,2018
1
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As students, we were expecting to be sidelined a little when it came to estate agents and property, but had a great property found for us and never had any problems.
If we ever expressed a concern they fixed it right away with good advanced ...
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Comment on agent fees
Decent fees, cheaper than others I've seen and reasonable.
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Aug 25,2018
Aug 25,2018
0
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After using at least 6 estate agents with no luck in North london we were lucky enough to find Jayson Russell.
They were efficient , friendly and proffessional from the off, and in a very short time had found us our dream home.
Thanks to Russell and ...
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Comment on agent fees
Good
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Aug 24,2018
Aug 24,2018
1
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I am very pleased with this agency, team members are very patient, polite and always helpful, quickly replies to all the questions, and gives information you need. I have been 8 years with them and happy to stay longer....
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Comment on agent fees
Fees are affordable
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Aug 14,2018
Aug 14,2018
1
people found
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Daniel and Russel were always very helpful and answer quickly to the emails . Issues were dealt with efficiency and quickly. Good knowledge of the area....
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Jul 30,2018
Jul 30,2018
0
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I am happy to recommend Jayson Russell. They had delivered a wonderful service throughout my stay in the fantastic apartment I rented....
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Jul 02,2018
Jul 02,2018
1
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We have spent 4 years with Jayson Russell Agency, and over these years they were very helpful and prompt with referencing/contact agreements/inventories/contract renewal...etc. Whenever we had issues they were always try to sort it within 24 hours....
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Comment on agent fees
reasonable fees
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Jun 06,2018
Jun 06,2018
2
people found
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It is so rare today to find an agent that will go over and above the call of duty to help a tenant and Dan Robinson is one of the rare agents that puts himself out to help.
I have found all the staff at ...
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Comment on agent fees
Fees are very reasonable
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May 28,2018
May 28,2018
0
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We had a very quick and responsive service from viewing the property to moving in and out and return of deposit. Maintenance f the
Property is managed by their handyman who was able to sort out things within a few hours....
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May 23,2018
May 23,2018
0
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From the prospective of a foreign student in London, the agency was very helpful and fast to respond and sort everything out....
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Comment on agent fees
Reasonable prices for London.
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Apr 30,2018
Apr 30,2018
0
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The Russell team is very professional and always reply your queries and solve the property issues quickly. Very recommend this!...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 12:47 PM 15/10/2018 by vish
Best Letting Agent in NW4 
Best Overall Agent in NW4 
Best Letting Agent in NW4 
