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Jayne Beard Associates Ltd

4.6/5, 79 Reviews
91% Recommended

85% letting valuation accuracy

85% letting fee satisfaction

Contact Us
Jayne Beard Associates has been an industry leader in providing outstanding service to both tenants and landlords for over 30 years and has acquired and maintained an excellent reputation within the town, local businesses, and relocation agents. Having been founded in 1985 the company has gone from strength
to strength. From the early days when the focus was upon housing foreign students for the Bedford English Study Centre to a now multi-purpose agency dealing with all types of tenancies such as student, private, company, commercial and long-term; Jayne Beard Associates has been able to gain unmatchable experience and knowledge of the market. We are proud to admit to a low turnover of staff and a team of experienced senior management who have worked within the company for many years, ensuring continuity. The knowledge and understanding of the rental market provide an unprecedented insight into the industry with the distinct local knowledge is invaluable enabling Jayne Beard Associates to provide a seamless service from initial enquiry. “At Jayne Beard Associates we aim to provide an accessible and friendly service. All our staff members are experienced in the field of property management and all meet our high standards of client care. This combination of experience along with a sound local knowledge has enabled the business to expand with an unbeatable reputation” - Jayne Beard
Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Letting85%85.00%£450£1,600
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
260437000030
Areas covered
  • MK12
  • MK40
  • MK41
  • MK42
  • MK43
  • MK44
  • SG18
  • SG19
Address

Jayne Beard Associates Ltd
3 Goldington RoadBedford, Bedfordshire
MK40 3JY
01234 327677

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 18:00
  2. 09:00 - 18:00
  3. 09:00 - 18:00
  4. 09:00 - 18:00
  5. 09:00 - 18:00
  6. 09:00 - 16:00
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
  • ?Relocation Agent Network
  • ?National Homes Network
  • ?Move With Us
  • allAgents Portal
  • ?OnTheMarket
  • Rightmove
  • Zoopla
Social Media
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Members of
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Images and Videos
BRANCH ASSET
I have used JB to manage the ...

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5 Star Review

By : 'Russell'
Branch : Provincial House, 3 Goldington Road
Services : Letting (As a Owner)
Rent PCM : £850
Would you recommend ? : Yes
Postcode : MK40

21 Oct 2017
People found this helpful0

I have used JB to manage the property for the past few years. They are professional and do a great job. They always fill the property quickly when someone moves on and have made sure the property is well maintained. Touch wood I have not had a problem tenant. Amy is friendly and helpful and always ... Read Full Review


Comments on Agent Fees

Market competitive

Comments (1)Was this helpful?:

By : Amy Hamilton-Ward

23 Oct 2017

Thank you for your review Russell. I am pleased that you are happy with the ongoing service you...


Amy provided a most ...

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5 Star Review

By : 'Douglas'
Branch : Provincial House, 3 Goldington Road
Services : 21
Would you recommend ? : Yes
Postcode : MK40

20 Oct 2017
People found this helpful0

Amy provided a most professional and efficient service. All queries were responded to promptly and knowledgeably. The Tenancy documentation was completed swiftly and possession of the property arranged within the time scale ... Read Full Review


Comments on Agent Fees

Entirely reasonable.

Comments (1)Was this helpful?:

By : Amy Hamilton-Ward

20 Oct 2017

I would like to thank you for you review. I am very pleased to hear that you are happy with the service you have...


Kirsty has managed the ...

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5 Star Review
UserName

By : 'Jamal'
Branch : Provincial House, 3 Goldington Road
Services : Letting (As a Tenant)
Rent PCM : £785
Would you recommend ? : Yes
Postcode : MK42

18 Oct 2017
People found this helpful0

Kirsty has managed the property we're renting now for close to 3 years and its been a wonderful experience. Her courteosness, professionalism and promptness in response to any queries is exceptional ; in my humble opinion she is great ambassador for the Jayne Beard ... Read Full Review

Comments (1)Was this helpful?:

By : Jayne Beard Associates

18 Oct 2017

Thank you for taking the time to leave such a positive review about your...


Kirsty has been helpful and ...

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5 Star Review
UserName

By : 'OAKLEY'
Branch : Provincial House, 3 Goldington Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : MK43

13 Oct 2017
People found this helpful0

Kirsty has been helpful and quick to respond to any queries. Things are sorted in a prompt and professional way. I only deal with Kirsty as my designated contact and trust her to undertake inspections when I need to be at work.id have no issue recommending Jayne Beard or using their services again ... Read Full Review


Comments on Agent Fees

Don't seem unusually high.

Comments (1)Was this helpful?:

By : Jayne Beard Associates

16 Oct 2017

Thank you for taking the time to write a positive review, your comments are...


I have always received a ...

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5 Star Review

By : 'Joy'
Branch : Provincial House, 3 Goldington Road
Services : Letting (As a Tenant)
Rent PCM : £450
Would you recommend ? : Yes
Postcode : MK44

12 Oct 2017
People found this helpful0

I have always received a reply to any query within 24 hours. My last experience was due to my washing machine breaking down and smelling of burning. I submitted the report via the on line reporting system and received a telephone call within 3 hours on a Saturday to check whether the machine was ... Read Full Review

Comments (1)Was this helpful?:

By : Jayne Beard Associates

16 Oct 2017

We are very pleased that you are happy with the continued good service you receive from...


Kirsty at Jayne Beard has ...

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5 Star Review
UserName

By : 'Ross'
Branch : Provincial House, 3 Goldington Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : MK

8 Sept 2017
People found this helpful0

Kirsty at Jayne Beard has looked after our properties for many years now. She is excellent. She's always quick to respond to our calls. She will contact us if there is an issue and will chase us if we fail to respond. On the phone she is always helpful, understands our requirements and often does a ... Read Full Review


Comments on Agent Fees

The fees are competitive compared to other agencies we work with (Southsea and Swindon). There are never any hidden costs and the monthly statements are clear. It is very rare that an error is made.

Comments (1)Was this helpful?:

By : Kirsty Smith

14 Sept 2017

Thank you for taking the time to write a review about your experience using Jayne Beard Associates. Your comments are highly...


Since Kate has become my ...

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4 Star Review

By : 'Mr'
Branch : Provincial House, 3 Goldington Road
Services : Letting (As a Tenant)
Rent PCM : £750
Would you recommend ? : Yes
Postcode : MK40

24 Aug 2017
People found this helpful0

Since Kate has become my property manager she has been excellent nothing has been any trouble and the few minor issues I've had with the property have been dealt with in a professional and timely manner. Kate is in constant contact over any maintenance issues and is on hand to answer any ... Read Full Review


Comments on Agent Fees

I feel Fees are high across the industry so Jayne beards fee in relation to that are fair.

Comments (0)Was this helpful?:
Really helpful with arranging ...

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5 Star Review
UserName

By : 'Billy'
Branch : Provincial House, 3 Goldington Road
Services : Letting (As a Tenant)
Rent PCM : £600
Would you recommend ? : Yes
Postcode : MK40

21 Aug 2017
People found this helpful0

Really helpful with arranging all the work needed for me in my bathroom and kitchen, took the stress out of the whole experience! Natalie was very polite and called me back when she promised she would every time. The service I have experienced from Natalia and Breda really made would could have ... Read Full Review


Comments on Agent Fees

I thought the fees were fair, especially for the service I have received

Comments (1)Was this helpful?:

By : Jayne Beard Associates

21 Aug 2017

Thank you so much for your feedback and leaving us a positive review, your comments are very much...


We have received a great ...

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5 Star Review

By : 'Elizabeth'
Branch : Provincial House, 3 Goldington Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : MK40

21 Aug 2017
People found this helpful0

We have received a great service from Jayne Beard! We have relocated to Bedford which meant it was difficult for us to pop into the office to complete forms for example. But Jayne Beard were extremely flexible and allowed us to make our application remotely and send documents electronically. All ... Read Full Review


Comments on Agent Fees

We've not rented for a number of years so the fees are more expensive than I remember, but I think they are reasonable.

Comments (1)Was this helpful?:

By : Jayne Beard Associates

21 Aug 2017

Thank you so much for taking the time to leave such a positive...


We have been very happy with ...

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5 Star Review
UserName

By : 'Gary'
Branch : Provincial House, 3 Goldington Road
Services : Letting (As a Owner)
Rent PCM : £875
Would you recommend ? : Yes
Postcode : MK41

18 Aug 2017
People found this helpful0

We have been very happy with the service we have received from Kirsty. Communication has been excellent. We are informed of any issues promptly and any requests from us are also dealt with swiftly and professionally. Advice and clarification are given sensitively and patiently. The regular property ... Read Full Review


Comments on Agent Fees

We think the fees are very reasonable given the quality of the service we receive.

Comments (1)Was this helpful?:

By : Jayne Beard

22 Aug 2017

Thank you so much for taking the time to leave a positive review about your experience using Jayne Beard...


Easy to contact, friendly ...

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5 Star Review
UserName

By : 'MM'
Branch : Provincial House, 3 Goldington Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : MK40

11 Aug 2017
People found this helpful0

Easy to contact, friendly staff, with quick responses, and very good plumber when issues with the boiler arose! Highly ... Read Full Review

Comments (1)Was this helpful?:

By : Jayne Beard Associates

11 Aug 2017

We want to say thank you for leaving your positive review regarding your...


Jayne Beard have been ...

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5 Star Review

By : 'Bedford'
Branch : Provincial House, 3 Goldington Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : MK40

8 Aug 2017
People found this helpful0

Jayne Beard have been managing our properties in Bedford for a number of years. Amy has always been extremely helpful - nothing is too much for her and she is proactive in ensuring everything runs smoothly for us and our tenants. When she had a spell away from the office she found us excellent ... Read Full Review


Comments on Agent Fees

The fees we pay are extremely competitive.

Comments (1)Was this helpful?:

By : Jayne Beard Associates

8 Aug 2017

Thank you so much for your feedback and leaving us a positive review, your comments are very much...


Natalie acts on behalf of the ...

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4 Star Review

By : 'Bailey'
Branch : Provincial House, 3 Goldington Road
Services : Property Management (They manage our building)
Would you recommend ? : Yes
Postcode : N/A

4 Aug 2017
People found this helpful0

Natalie acts on behalf of the Bailey House Trust which provides a number of flats to let same and ensure the tenants abide with all of the rules as laid down in the relevant tenancy ... Read Full Review


Comments on Agent Fees

Good-The fees comply with the trustees requirements and are within budget

Comments (1)Was this helpful?:

By : Jayne Beard Associates

17 Aug 2017

Thank you so much for your feedback and leaving us a positive review, your comments are very much appreciated....


We have used this agent for ...

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5 Star Review

By : 'F.H.P.Ltd'
Branch : Provincial House, 3 Goldington Road
Services : Property Management (They manage our estate)
Would you recommend ? : Yes
Postcode : MK41

4 Aug 2017
People found this helpful1

We have used this agent for quite a while now and are very happy with their service, we feel able to comfortably leave the properties in their hands, whilst we live some distance away. The problems which arise now and then are dealt with and we are kept up to speed on whats going on. Very happy ... Read Full Review


Comments on Agent Fees

I believe the fees are average, dont really know, but are secondary to having the confidence in the agent.

Comments (1)Was this helpful?:

By : Jayne Beard Associates

4 Aug 2017

We would like to thank you for taking the time to leave us a positive...


Having used JBA for many ...

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5 Star Review

By : 'Pedro'
Branch : Provincial House, 3 Goldington Road
Services : Letting (As a Owner)
Rent PCM : £550
Would you recommend ? : Yes
Postcode : MK40

3 Aug 2017
People found this helpful0

Having used JBA for many years to find prospective tenants my experiences have been very good. In particular the level of professionalism shown by Hannah when dealing with particularly challenging individuals sometimes under quite unusual circumstances has been ... Read Full Review


Comments on Agent Fees

Fees are set at an acceptable level.

Comments (0)Was this helpful?:
When we first considered ...

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5 Star Review

By : 'Darren'
Branch : Provincial House, 3 Goldington Road
Services : Letting (As a Owner)
Rent PCM : £875
Would you recommend ? : Yes
Postcode : MK41

2 Aug 2017
People found this helpful0

When we first considered renting our property out we were unsure about allowing a lettings agent to rent out our home. We had considered trying to manage this process ourselves, but then having discussed using Jayne Beard with Hannah we were confident this would be the better option. Hannah we both ... Read Full Review


Comments on Agent Fees

Good - Excellent value for money :-)

Comments (1)Was this helpful?:

By : Jayne Beard Associates

2 Aug 2017

Thank you very much for taking the time to leave such positive feedback regarding your experience with Jayne Beard...


In the time since Kateryna ...

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5 Star Review

By : 'Johnty'
Branch : Provincial House, 3 Goldington Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : MK41

25 Jul 2017
People found this helpful0

In the time since Kateryna took over as manager of my tenancy, she has carried out inspections. She has also arranged a visit by an electrical technician to carry out a review of the heating and power supply to ascertain whether any energy savings could be achieved. A glazier has been arranged to ... Read Full Review

Comments (0)Was this helpful?:
Natalie was excellent from ...

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5 Star Review

By : 'Marcus'
Branch : Provincial House, 3 Goldington Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : MK44

25 Jul 2017
People found this helpful0

Natalie was excellent from start to finish . She made moving in very easy and was always very helpful . Whenever I had any issues with my rental property she was on hand to take care of matters . I wish to thank Natalie for all the help she gave me and when ready to rent again I will certainly hope ... Read Full Review


Comments on Agent Fees

Good

Comments (1)Was this helpful?:

By : Jayne Beard Associates

25 Jul 2017

Thank you for taking the time to leave a review, your comments and feedback are much...


Jayne Beard has been our ...

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5 Star Review

By : 'George'
Branch : Provincial House, 3 Goldington Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : MK42

25 Jul 2017
People found this helpful0

Jayne Beard has been our agent for over ten years. We have had excellent service from them throughout this time. Amy has been working with us for three or four years and has always been friendly, responsive, knowledgeable and ... Read Full Review


Comments on Agent Fees

The fees charged by Jayne Beard seem to us entirely reasonable. They are competitive with what other agents charge.

Comments (1)Was this helpful?:

By : Jayne Beard Associates

25 Jul 2017

Thank you for taking the time to leave us a positive...


Excellent management of our ...

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5 Star Review
UserName

By : 'MR'
Branch : Provincial House, 3 Goldington Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : MK40

25 Jul 2017
People found this helpful0

Excellent management of our 24 flats in Bedford. Attention to detail. Careful to ensure tenants are professional and decent people. Anticipates problems and always cheerful and ... Read Full Review


Comments on Agent Fees

Good

Comments (1)Was this helpful?:

By : Jayne Beard Associates

25 Jul 2017

Thank you for taking the time to give us positive feedback on your experience with our...


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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

As a company licenced by Client Money Protection (CMP), Jayne Beard Associates Limited aims to provide the highest standard of service to all Landlords and Tenants, therefore, to ensure that your interests are safeguarded, we offer the following: - If you believe you have a grievance, please write in the first instance to your personal property manager at the office address - The grievance will be acknowledged within 3 working days and then investigated thoroughly in accordance with established in-house procedures. A formal written outcome of the complaint will be sent to you within 15 days. If we require longer than this timescale we will advise you, in writing, and confirm our revised response date - If you remain dissatisfied with the result of the internal investigation, please contact Miss Kirsty Smith, at the office address, who will review the complaint - Following the conclusion of our in-house review, we will write to you with a final written statement - If you are dissatisfied with the conclusion of the in-house review of the complaint you can refer the matter to: The Property Ombudsman, Beckett House, 4 Bridge Street, Salisbury, SP1 2LX We apologise for any inconvenience you may have been caused by this matter and will endeavour to arrive at a satisfactory conclusion.

Last updated at 6/14/2017, 5:50:32 AM by allAgents

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