Jan Forster Estates
4.7/5, 1040 reviews
96% recommended
94% sales valuation accuracy
93% sales fee satisfaction
92% lettings valuation accuracy
88% lettings fee satisfaction
No company information

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 94% 93% £26,000 £1,170,000
Lettings 92% 88% £295 £3,200
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
256 7 275 20 249 7 194 4 21 7
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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NALS UKALA

“My husband and I have found Anna to be so ......”

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Feb 22,2017
Minithumbup
By: 'Rebecca Brayson'
Feb 22,2017
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My husband and I have found Anna to be so friendly, informative and efficient. She's helped make getting our new home a stress free experience....
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“Anna was able to help me with all my inquiries ......”

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Feb 16,2017
Minithumbup
By: 'Emma Herdman'
Feb 16,2017
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Anna was able to help me with all my inquiries quickly and efficiently. I felt very confident that I was being given all the information I needed....
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Comment on agent fees
I think the fees were fair for the service received.
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“I would recommend Jan Forster without hesitation. They took over ......”

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Feb 09,2017
Minithumbup
By: 'Jon M'
Feb 09,2017
0 people found
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I would recommend Jan Forster without hesitation. They took over from another local agent who had failed to sell our house and secured an asking price offer within 24 hours of the first viewing. We then lost our buyer (no fault of JF) and they did ...
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Comment on agent fees
Fees are reasonable and in line with some others we saw locally.
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“Anna has been very helpful and responded quickly to my ......”

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Feb 07,2017
Minithumbup
By: 'Val kipling'
Feb 07,2017
0 people found
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Anna has been very helpful and responded quickly to my queries and my emails throughout the process of getting the tenant moved into my property...
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Comment on agent fees
Reasonable
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“Marilyn has worked tirelessly and gone above and beyond all ......”

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Feb 05,2017
Minithumbup
By: 'Tilly'
Feb 05,2017
0 people found
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Marilyn has worked tirelessly and gone above and beyond all expectations that I had. I have been kept informed at all stages of the process of selling and I really appreciated this....
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Comment on agent fees
Good
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“I was very impressed with Andy and the team, I ......”

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Feb 04,2017
Minithumbup
By: 'Tom'
Feb 04,2017
0 people found
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I was very impressed with Andy and the team, I have had dealings with other estates agents in Forest Hall and Jan Forster are streets ahead, I would not use anyone else. Jan Forster carried out viewings on my behalf but I still was notified ...
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Comment on agent fees
Fee reasonable, more than internet only agents but received better service.
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“i would like to thank Joanne Graham who helped us ......”

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Feb 03,2017
Minithumbup
By: 'James flynn'
Feb 03,2017
0 people found
this helpful
i would like to thank Joanne Graham who helped us through from start to finish with our new home very professional...
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Comment on agent fees
good
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“Emma & Kurt were absolutely brilliant. They pulled out all the ......”

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Feb 02,2017
Minithumbdown
By: 'Lynne Holmes'
Feb 02,2017
0 people found
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Emma & Kurt were absolutely brilliant. They pulled out all the stops to get my house sold & kept us very happy and stress free in the meantime. Couldn't thank them enough for what they have done for us. They made me feel at ease and made ...
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“Having moved from Canada without a lot of time to ......”

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Feb 02,2017
Minithumbup
By: 'Tsikka'
Feb 02,2017
0 people found
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Having moved from Canada without a lot of time to find a place I had a lot to do. Jen was great in answering questions and helping me find a place that I am really happy with. Highly recommend coming here....
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Comment on agent fees
Reasonable
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“We have used Jan Forster for several years and have ......”

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Feb 02,2017
Minithumbup
By: 'Sandra Kennedy'
Feb 02,2017
0 people found
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We have used Jan Forster for several years and have never been disappointed. Jen and the team go out of their way to assist you their customer service is second to none. I would highly recommend them to other landlords....
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Comment on agent fees
Very competitive fees.
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“Jen has been extremely efficient throughout our process and always ......”

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Feb 02,2017
Minithumbup
By: 'christophe Dutertre'
Feb 02,2017
0 people found
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Jen has been extremely efficient throughout our process and always available tomhelp us. very nice person who knows how to take care of her clients...
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Comment on agent fees
the agency's fees are extremely correct foe the work provided
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“Many thanks for yor help in selling my property Alayna ......”

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Jan 27,2017
Minithumbup
By: 'Maria'
Jan 27,2017
0 people found
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Many thanks for yor help in selling my property Alayna Was so helpful. Would use you again with no hesitation...
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Comment on agent fees
Good
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“Russ Mould at Jan Forster Estates provided a very professional ......”

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Jan 26,2017
Minithumbup
By: 'Nic Robertson'
Jan 26,2017
0 people found
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Russ Mould at Jan Forster Estates provided a very professional and friendly service. The flat was quickly rented out to good tenants. Overall a highly recommended company....
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“It's been really quick and easy to get my property ......”

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Jan 25,2017
Minithumbup
By: 'JamieA'
Jan 25,2017
0 people found
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It's been really quick and easy to get my property listed and rented out, the service and the communication has been quick and positive....
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“We found the procedure to rent the property was kept ......”

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Jan 24,2017
Minithumbup
By: 'Ruth'
Jan 24,2017
1 people found
this helpful
We found the procedure to rent the property was kept simple and straight forward. Guidance in expectation of rental income and legal requirements was excellent. Arranging advertising and then prospective tenants visiting he property was efficient and we were kept up to date on outcomes....
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Comment on agent fees
The fees were reasonable.
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“I had the most contact with Joyce Teven and Ellie ......”

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Jan 24,2017
Minithumbup
By: 'Linda'
Jan 24,2017
0 people found
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I had the most contact with Joyce Teven and Ellie Warwick who were always friendly and helpful and professional all the way through both the sale of my house and purchase of my flat. All the other staff I dealt with were also helpful and ...
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Comment on agent fees
I did think the Agent's fees were quite expensive.
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“Brilliant professional service from start to finish. Would not hesitate ......”

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Jan 23,2017
Minithumbup
By: 'Nicky T'
Jan 23,2017
0 people found
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Brilliant professional service from start to finish. Would not hesitate to recommend. Jody kept me in the picture all the way through....
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“Rachael was extremely helpful throughout all stages of looking for ......”

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Jan 23,2017
Minithumbup
By: 'Natalie Smith'
Jan 23,2017
0 people found
this helpful
Rachael was extremely helpful throughout all stages of looking for and buying a house. I could not fault her in any way. In addition to being helpful she was very polite and friendly....
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“We recently completed our property purchase in Whitley bay. Our ......”

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Jan 23,2017
Minithumbup
By: 'P&J'
Jan 23,2017
0 people found
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We recently completed our property purchase in Whitley bay. Our agent was Eddie O'Mahony, from start to finish Eddie's professionalism was first rate. I would definitely use Jan Forster again. Thanks again Eddie...
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“Terrible customer service. Multiple repairs were needed as I moved ......”

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Jan 20,2017
Minithumbdown
By: 'L'
Jan 20,2017
0 people found
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Terrible customer service. Multiple repairs were needed as I moved in, had to contact all the contractors by myself and pass the information to Jan Forster. What am I paying for?...
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Comment on agent fees
Shockingly high.
Was this helpful? Yes
By: Joanne Graham
Feb 10, 2017
View all comments (1)
Firstly may I take this opportunity to apologise that you feel that our level of customer service has failed in this instance. Our customer service level is of paramount importance to us. If you could please contact me on my e-mail address of joanne.graham@janforsterestates.com and let me know further details of your property, then I will be only too happy to help you with any requests, queries or issues that you may still have. Kind regards Joanne Graham ...

“The staff at Jan Forster Tynemouth made the sale of ......”

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Jan 19,2017
Minithumbup
By: 'S.Wilson'
Jan 19,2017
0 people found
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The staff at Jan Forster Tynemouth made the sale of our house stress free. They worked around my partner and I working and were amazing from offer to completion....
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“Excellent service received. Rachael was a pleasure to deal with, ......”

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Jan 19,2017
Minithumbup
By: 'DMurphy'
Jan 19,2017
0 people found
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Excellent service received. Rachael was a pleasure to deal with, always friendly and helpful and she kept us up-to-date throughout the sale of our property....
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“Jan Forster gained my services as their staff were professional, ......”

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Jan 18,2017
Minithumbup
By: 'Thomas Philpot'
Jan 18,2017
0 people found
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Jan Forster gained my services as their staff were professional, their prices are very reasonable and their communication is the best in the business. I had the pleasure of having Rachael Trick deal with my sale and I couldn't have been happier. Friendly, clear, honest ...
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Comment on agent fees
Very affordable in this day and age. Very happy with the fees I had to pay for the services I received.
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“Very efficient professional service. We were kept regularly updated with ......”

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Jan 18,2017
Minithumbup
By: 'Elizabeth'
Jan 18,2017
0 people found
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Very efficient professional service. We were kept regularly updated with progress. Ellie negotiated on our behalf to bring the sale to a satisfactory conclusion. The process of selling the house was made very easy....
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Comment on agent fees
Good
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“Jan Forster have helped us secure a speedy purchase of ......”

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Jan 18,2017
Minithumbup
By: 'Rigsby'
Jan 18,2017
0 people found
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Jan Forster have helped us secure a speedy purchase of a property just where we wanted. They also provided a virtual viewing prior to our initial visit. Negotiations were very good and the whole transaction went very smoothly. Good job Ellie....
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Comment on agent fees
N/a
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“The services provided by Jody and Jan Forster is the ......”

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Jan 16,2017
Minithumbup
By: 'Andy J'
Jan 16,2017
0 people found
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The services provided by Jody and Jan Forster is the best anyone who is looking to move can hope for. The thoroughness shown in this process is the main reason that I was able to move in before the Christmas holiday period. I could not ...
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“Jody and Gail were both very thorough and kept us ......”

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Jan 13,2017
Minithumbup
By: 'Michael'
Jan 13,2017
0 people found
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Jody and Gail were both very thorough and kept us in the loop all the way through the move process and managed to get everything finalised to move before Christmas. Would be happy to recommend both of them as well as Jan Forster to anyone ...
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“Emma's service to us was above and beyond the call ......”

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Jan 11,2017
Minithumbup
By: 'G. R. Berridge'
Jan 11,2017
0 people found
this helpful
Emma's service to us was above and beyond the call of professional duty. Nothing was too much trouble for her in arranging numerous visits for us to the property we eventually bought. She was throughout courteous and efficient, balanced effortlessly the interests of all those ...
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Comment on agent fees
Not applicable
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“Kirsty was a great help. Throughout the process, Kirsty kept ......”

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Jan 10,2017
Minithumbup
By: 'Craig'
Jan 10,2017
0 people found
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Kirsty was a great help. Throughout the process, Kirsty kept me updated and and was very flexible to help ensure there we're no problems. Would certainly recommend Kirsty and this agency to others. Good work !...
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Comment on agent fees
Ok
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“From the initial contact with Alayna to the day we ......”

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Jan 09,2017
Minithumbup
By: 'Debra Young & Michael Carr'
Jan 09,2017
0 people found
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From the initial contact with Alayna to the day we completed, she has been professional, courteous and helpful at all times. Her personal approach and willingness and ability to make a stressful process easier at every opportunity has been very much appreciated by both myself ...
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Last updated at 2:02 PM 07/01/2016 by allAgents

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