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No description available.
Nov 24,2017
Minithumbup
By: 'Joy Turner'
Nov 24,2017
0 people found
this helpful
I sold my mother's house very quickly through Jan Forster. I only requested a valuation with a view to putting up for sale. The valuation was carried out within 5 days of the request & the house was on the market the following week. It sold within a week after going to best & final offers. The whole process start to finish took less than 10 weeks. They also arranged the conveyancing. I would definitely use then again....
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Comment on agent fees
Agent & conveyancing fees seemed more than reasonable.
Was this helpful? Yes
Sep 21,2017
Minithumbdown
By: 'Jane'
Sep 21,2017
0 people found
this helpful
I can't believe how horrificly bad this company is. I have had a leak for 6 months and they have sent the wrong tradesman round at least 6 TIMES. I eventually got the right man round who assured me he'd be back the week after to fix it and I've never seen him since. I call back to speak to the girl who's been dealing with it for 6 months, she's left. I then ask for whoever has replaced her to call me, no call. A week later I send an email and get one back from an apprentice, no apology sending a...
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Comment on agent fees
Indifferent
Was this helpful? Yes
Jun 22,2017
Minithumbup
Lucy Sinha
By: 'SimonBA'
Jun 22,2017
0 people found
this helpful
Very helpful and professional. Would recommend to a any landlords....
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Comment on agent fees
good
Was this helpful? Yes
Jun 20,2017
Minithumbup
Joyce Teven
By: 'Shelly'
Jun 20,2017
0 people found
this helpful
Our recent decision to sell our home and move house has thrown a number of challenges and learning curves our way. From our first viewing of a property listed with Jan Forster, Joyce has offered us not only the advice we needed and daily updates relevant to our search, but she has also reassured us that we were a priority and we really felt that the Jan Forster team were second to non in customer service. Looking back I wish we had sold our property with Jan Forster but we are very happy to ha...
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Was this helpful? Yes
Jun 13,2017
Minithumbup
Lucy Sinha
By: 'Anand Wani'
Jun 13,2017
0 people found
this helpful
Really good service provided by Jan Forster agency. Agent Lucy Sinha is so helpful in nature. Got quick response for house related queries from Lucy....
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Comment on agent fees
Lucy Sinha is quick and alert agent. Really appreciable.
Was this helpful? Yes
Jun 10,2017
Minithumbup
Lucy Sinha
By: 'Megan'
Jun 10,2017
0 people found
this helpful
Lucy has been an absolute dream! Unfortunately I had to try and terminate the rest of my tenancy due to my situation and from day one she has been so helpful! Any questions, or anything that has happened with the property she has been there to help out and explained everything in as much detail as possible. She's also put up with all my questions, calls and emails too! Thanks Lucy!...
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Was this helpful? Yes
Jun 08,2017
Minithumbup
Georgia Lowes
By: 'Patrick'
Jun 08,2017
0 people found
this helpful
Georgia has been so helpful on my recent incident with my property. She kept me well informed on the situation and assisted with my insurance claim process. Great service!...
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Was this helpful? Yes
Jun 08,2017
Minithumbup
Barbara Storey
Sarah McCann
By: 'Mr & Mrs C.'
Jun 08,2017
0 people found
this helpful
We were very happy with the helpful & friendly staff (especially Sarah)who gave us encouragement at the start of our journey of buying our new home. Barbara helped to 'iron out' some niggling creases at the end of our journey, stepping in, hence, hurrying the completion of the sale: we were over the moon. Thank you!...
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Comment on agent fees
We think the agent's fees were at a fair price.
Was this helpful? Yes
Jun 05,2017
Minithumbup
Lucy Sinha
By: 'Josh'
Jun 05,2017
0 people found
this helpful
Lucy was both friendly and professional in her dealings with me via e-mail - very speedy replies and addressed my queries head on....
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Was this helpful? Yes
Jun 03,2017
Minithumbup
Lucy Sinha
By: 'DebbieandMark'
Jun 03,2017
0 people found
this helpful
Having never rented before Lucy helped us every step of the way and kept us fully informed. Would highly recommend at one of the most stressful times in your life it's nice to have someone there that is helpful and does what she is going to do . Thanks very much Lucy...
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Comment on agent fees
Very high but so are they all. My one little thing is you had copies of our passports but still we had to pay extra for an imagration check. This should be included in the fee if nessary.
Was this helpful? Yes
Jun 02,2017
Minithumbup
By: 'Harveysandu'
Jun 02,2017
0 people found
this helpful
Perfect attitude, great help, fantastic member of staff. Brooke was very knowledgeable, and always returned calls quickly. Will definitely recommend the agency in the future....
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Was this helpful? Yes
May 31,2017
Minithumbup
Josh Smith
By: 'Paige Potts'
May 31,2017
0 people found
this helpful
Rachael was amazing throughout the whole process! Responded to all my queries very quickly and made the process as easy as first time buying can get! - Couldn't fault...
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Was this helpful? Yes
May 30,2017
Minithumbup
Anna Storey
By: 'Andrew Smeaton'
May 30,2017
0 people found
this helpful
Despite some speed bumps along the way Anna handled the situation well and got the tenancy application through quickly. She was very polite and I always had fast responses to my emails/phone calls. Would certainly recommend....
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Comment on agent fees
No one likes fees.
Was this helpful? Yes
May 30,2017
Minithumbup
Brooke Owens
By: 'Emma'
May 30,2017
1 people found
this helpful
Brooke has been exceptionally helpful from start to finish during my tenant find process. She was always incredibly prompt to response to any queries and always went above and beyond to assist with my queries....
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Comment on agent fees
Very reasonable for the service received.
Was this helpful? Yes
May 27,2017
Minithumbup
Russ Mould
By: 'Jules A'
May 27,2017
0 people found
this helpful
Russ responded very quickly to emails and was always very helpful and honest. All work from JF has been completed to a very high standard - eg: inventory etc and I would recommend to others....
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Comment on agent fees
The intial search fees are quite high although I understand these are a one off reducing down when a second tenant is found for the same property.
Was this helpful? Yes
May 26,2017
Minithumbup
Emma Sharman
By: 'Mr Raymond Finn'
May 26,2017
0 people found
this helpful
Kurt and Emma have helped me through what has been a very difficult sale. Nothing has been too much trouble for them and they have gone above and beyond what could possibly expected from an estate agent. I called in after visiting a number of estate agents and as soon as I met Kurt I was 100% sure he was the guy I wanted to handle my house sale. I was not mistaken, he took my calls at any time of the day when I was concerned how the sale was going, always with a calm and reassuring manner. He is...
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Comment on agent fees
worth every penny.
Was this helpful? Yes
May 25,2017
Minithumbup
Brooke Owens
By: 'Ingrid'
May 25,2017
0 people found
this helpful
Brooke is a great assett to Jan Forster - she is pleasant, friendly, very efficient and articulate. She folllows up emails with phone calls and has been very helpful as a new staff member and our designated administrator with regard to letting our house. Many thanks....
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Comment on agent fees
good
Was this helpful? Yes
May 25,2017
Minithumbup
Joanne Graham
By: 'Jordan'
May 25,2017
0 people found
this helpful
Joanne is extremely friendly; kind and courteous and has went the extra mile with an out of hours maintainance query, and been more than helpful every step the way. Brilliant service!...
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Was this helpful? Yes
May 23,2017
Minithumbup
Lucy Sinha
By: 'Chris'
May 23,2017
0 people found
this helpful
Professional and quality service from the start, Lucy was so helpful, genuine and kept us informed throughout the full process. Communication was excellent. I would 100% recommend Jan Forster. Thanks again to Lucy and the team!...
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Comment on agent fees
Good
Was this helpful? Yes
May 19,2017
Minithumbup
Rachael Trick
Eddie O'Mahony
By: 'Matthew'
May 19,2017
0 people found
this helpful
Would recommend Jan Forster Estate agents, recently purchased a property through them with no issues. Prompt and professional responses and very helpful throughout the entire process. Special thanks for Rachael who was great on completion day....
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Was this helpful? Yes
May 19,2017
Minithumbdown
Brooke Owens
Jess Maine
By: 'Joseph Maving'
May 19,2017
0 people found
this helpful
Very friendly and kept in touch, was quick to update and even managed to get my move in date moved forwards, been a huge help in a normally stressful period...
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Comment on agent fees
Compared to other Estate Agents the admin fee is a bit steep, however the service provided was top rate
Was this helpful? Yes
May 19,2017
Minithumbup
Georgia Lowes
By: 'NicRobertson'
May 19,2017
0 people found
this helpful
Georgia has provided an excellent service managing my rental property, in particular efficiently sorting out complex maintenance requests from the tenants. Highly recommended....
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Was this helpful? Yes
May 19,2017
Minithumbup
Rachael Trick
By: 'JohnG'
May 19,2017
0 people found
this helpful
Now we have completed our move back to the homeland after 42 years down south I would just like to thank you and all the others at Jan Forster Estates in making our experience such a smooth and easy process. You have dealt with everything in a truly efficient and professional manner dealing with all my quibbles with speed and courtesy. We used your services a couple of years ago when me and my sister sold a property in Deepdale Road, Cullercoats and then, as now your company have been superb. W...
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Was this helpful? Yes
May 18,2017
Minithumbup
Eddie O'Mahony
By: 'Kate Langers'
May 18,2017
0 people found
this helpful
Eddie was very helpful in keeping us up to date with how the purchase was progressing. I've used Jan Forster in the past to sell my flat and were very helpful and proactive then as well. I wouldn't hesitate in recommending Jan Forster to anyone who wishes to sell or purchase a property....
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Was this helpful? Yes
May 18,2017
Minithumbup
Eddie O'Mahony
By: 'Chris'
May 18,2017
0 people found
this helpful
Efficient and effective, great service by all involved. Kept me informed throughout from potential viewings, feedback and offers in a friendly manner and nothing was ever to much trouble....
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Comment on agent fees
Average
Was this helpful? Yes
May 17,2017
Minithumbup
By: 'Nicki'
May 17,2017
0 people found
this helpful
Kirsty has been very efficient at managing the let of our property. She has dealt with issues quickly, being very thorough and clear with both written and verbal communication. She is very polite and helpful and has been able to answer almost all of our questions immediately. She certainly knows her job. When we come to let our property out again I hope she will be our managing agent....
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Comment on agent fees
Fees seem fair in a competitive market. What we did like was that the pricing structure was very clear from the start with no hidden extras unlike some other Estate Agents that we spoke to.
Was this helpful? Yes
May 17,2017
Minithumbup
Lucy Sinha
Sharon Ford
By: 'Neil'
May 17,2017
0 people found
this helpful
Hi, just wanted to let you know about the high levels of customer service I've had from these two members of staff. Since I bought my premises from Jan Forster in December, I've been in regular contact with your company about the letting process, advertising methods and tenant suitability. I'm now happy to report that my property is being rented out suitably and managed professionally. My thanks go to both members of your team. Regards Mr Neil Westrop...
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Was this helpful? Yes
May 16,2017
Minithumbup
Russ Mould
By: 'Jo'
May 16,2017
0 people found
this helpful
Friendly and professional service. I believe the agency got the best possible rental price for me and marketed my house well....
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Comment on agent fees
Reasonable.
Was this helpful? Yes
May 16,2017
Minithumbup
Anna Storey
By: 'Managed property'
May 16,2017
0 people found
this helpful
Anna has helped manage our property and has done so extremely efficiently -always making contact to keep us updated and making sure any problems are dealt with very swiftly. change of tenancy has been managed very well with good communication on all sides -a really responsive and effective service...
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Comment on agent fees
You get what you pay for -fees are high but the service is very good
Was this helpful? Yes
May 16,2017
Minithumbup
Anna Storey
By: 'Alison'
May 16,2017
0 people found
this helpful
A great customer experience from Anna who has recently arranged the tenancy of our new home in Tynemouth. She always contacted me when she said she would and was very efficient. Thank you!...
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Was this helpful? Yes

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Agent Fees

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Last updated at 2:02 PM 07/01/2016 by allAgents

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Last updated at 2:02 PM 07/01/2016 by allAgents

Awards won by Jan Forster Estates

Individual Branch Awards

Newcastle upon Tyne, NE7 7DU

Tynemouth, NE30 4RG

Whitley Bay, NE26 2TH

Newcastle upon Tyne, NE3 5NJ

Newcastle upon Tyne, NE12 9AD

Gateshead, NE9 6BP

Newcastle upon Tyne, NE3 5TT

Newcastle upon Tyne, NE3 1HE


Firm Widgets

My widgets

Forest Hall
26a Station Road North, Newcastle upon Tyne NE12 9AD
(36)
Gosforth
29 Princes Road, Brunton Park, Newcastle upon Tyne NE3 5TT
(92)
High Heaton
159 Benton Road, Newcastle upon Tyne NE7 7DU
(192)
show all branches (8)
Low Fell
478 Durham Road, Gateshead NE9 6BP
(97)
Newcastle
201 High Street, Newcastle upon Tyne NE3 1HE
(51)
Property Management Centre
55 Polwarth Drive, Brunton Park, Newcastle upon Tyne NE3 5NJ
(237)
Tynemouth
10 Front Street, Tynemouth NE30 4RG
(203)
Whitley Bay
70 Park View, Whitley Bay NE26 2TH
(116)


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