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    Paul Anderson
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    Euan Stenhouse
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    Ellie Warwick
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    Bianca Memari
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    Eddie O'Mahony
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    Adele Mears
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    Jan Forster
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No description available.
Feb 22,2017
Minithumbup
By:
Feb 22,2017
Featured Review
0 people found
this helpful
My husband and I have found Anna to be so friendly, informative and efficient. She's helped make getting our new home a stress free experience....
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Was this helpful? Yes
Feb 16,2017
Minithumbup
By:
Feb 16,2017
Featured Review
0 people found
this helpful
Anna was able to help me with all my inquiries quickly and efficiently. I felt very confident that I was being given all the information I needed....
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Comment on agent fees
I think the fees were fair for the service received.
Was this helpful? Yes
Feb 09,2017
Minithumbup
By:
Feb 09,2017
Featured Review
0 people found
this helpful
I would recommend Jan Forster without hesitation. They took over from another local agent who had failed to sell our house and secured an asking price offer within 24 hours of the first viewing. We then lost our buyer (no fault of JF) and they did it again. Asking price offer 24 hours after the first viewing. Eddie is a fantastic salesman who genuinely wanted to get us our asking price. I trusted his opinion in what could be achieved and how he wanted to negotiate with buyers. Throughout the ...
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Comment on agent fees
Fees are reasonable and in line with some others we saw locally.
Was this helpful? Yes
Feb 07,2017
Minithumbup
By:
Feb 07,2017
Featured Review
0 people found
this helpful
Anna has been very helpful and responded quickly to my queries and my emails throughout the process of getting the tenant moved into my property...
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Comment on agent fees
Reasonable
Was this helpful? Yes
Feb 05,2017
Minithumbup
By:
Feb 05,2017
Featured Review
0 people found
this helpful
Marilyn has worked tirelessly and gone above and beyond all expectations that I had. I have been kept informed at all stages of the process of selling and I really appreciated this....
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Comment on agent fees
Good
Was this helpful? Yes
Feb 04,2017
Minithumbup
By:
Feb 04,2017
0 people found
this helpful
I was very impressed with Andy and the team, I have had dealings with other estates agents in Forest Hall and Jan Forster are streets ahead, I would not use anyone else. Jan Forster carried out viewings on my behalf but I still was notified of every viewing and given feedback. Photos taken were excellent. Andy handled sale price negotiation very well get buying up from low. offer to asking price Handled sale process once under offer very well and kept me informed....
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Comment on agent fees
Fee reasonable, more than internet only agents but received better service.
Was this helpful? Yes
Feb 03,2017
Minithumbup
By:
Feb 03,2017
0 people found
this helpful
i would like to thank Joanne Graham who helped us through from start to finish with our new home very professional...
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Comment on agent fees
good
Was this helpful? Yes
Feb 02,2017
Minithumbdown
By:
Feb 02,2017
0 people found
this helpful
Emma & Kurt were absolutely brilliant. They pulled out all the stops to get my house sold & kept us very happy and stress free in the meantime. Couldn't thank them enough for what they have done for us. They made me feel at ease and made the experience of moving house delightful....
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Was this helpful? Yes
Feb 02,2017
Minithumbup
By:
Feb 02,2017
0 people found
this helpful
Having moved from Canada without a lot of time to find a place I had a lot to do. Jen was great in answering questions and helping me find a place that I am really happy with. Highly recommend coming here....
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Comment on agent fees
Reasonable
Was this helpful? Yes
Feb 02,2017
Minithumbup
By:
Feb 02,2017
0 people found
this helpful
We have used Jan Forster for several years and have never been disappointed. Jen and the team go out of their way to assist you their customer service is second to none. I would highly recommend them to other landlords....
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Comment on agent fees
Very competitive fees.
Was this helpful? Yes
Feb 02,2017
Minithumbup
By:
Feb 02,2017
0 people found
this helpful
Jen has been extremely efficient throughout our process and always available tomhelp us. very nice person who knows how to take care of her clients...
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Comment on agent fees
the agency's fees are extremely correct foe the work provided
Was this helpful? Yes
Jan 27,2017
Minithumbup
By:
Jan 27,2017
0 people found
this helpful
Many thanks for yor help in selling my property Alayna Was so helpful. Would use you again with no hesitation...
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Comment on agent fees
Good
Was this helpful? Yes
Jan 26,2017
Minithumbup
By:
Jan 26,2017
0 people found
this helpful
Russ Mould at Jan Forster Estates provided a very professional and friendly service. The flat was quickly rented out to good tenants. Overall a highly recommended company....
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Jan 25,2017
Minithumbup
By:
Jan 25,2017
0 people found
this helpful
It's been really quick and easy to get my property listed and rented out, the service and the communication has been quick and positive....
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Was this helpful? Yes
Jan 24,2017
Minithumbup
By:
Jan 24,2017
0 people found
this helpful
We found the procedure to rent the property was kept simple and straight forward. Guidance in expectation of rental income and legal requirements was excellent. Arranging advertising and then prospective tenants visiting he property was efficient and we were kept up to date on outcomes....
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Comment on agent fees
The fees were reasonable.
Was this helpful? Yes
Jan 24,2017
Minithumbup
By:
Jan 24,2017
0 people found
this helpful
I had the most contact with Joyce Teven and Ellie Warwick who were always friendly and helpful and professional all the way through both the sale of my house and purchase of my flat. All the other staff I dealt with were also helpful and professional and I'd recommend Jan Forster to people I know who need a reliable estate agent....
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Comment on agent fees
I did think the Agent's fees were quite expensive.
Was this helpful? Yes
Jan 23,2017
Minithumbup
By:
Jan 23,2017
0 people found
this helpful
Brilliant professional service from start to finish. Would not hesitate to recommend. Jody kept me in the picture all the way through....
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Was this helpful? Yes
Jan 23,2017
Minithumbup
By:
Jan 23,2017
0 people found
this helpful
Rachael was extremely helpful throughout all stages of looking for and buying a house. I could not fault her in any way. In addition to being helpful she was very polite and friendly....
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Was this helpful? Yes
Jan 23,2017
Minithumbup
By:
Jan 23,2017
0 people found
this helpful
We recently completed our property purchase in Whitley bay. Our agent was Eddie O'Mahony, from start to finish Eddie's professionalism was first rate. I would definitely use Jan Forster again. Thanks again Eddie...
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Was this helpful? Yes
Jan 20,2017
Minithumbdown
By:
Jan 20,2017
0 people found
this helpful
Terrible customer service. Multiple repairs were needed as I moved in, had to contact all the contractors by myself and pass the information to Jan Forster. What am I paying for?...
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Comment on agent fees
Shockingly high.
Was this helpful? Yes
By: Joanne Graham
Feb 10, 2017
View all comments (1)
Firstly may I take this opportunity to apologise that you feel that our level of customer service has failed in this instance. Our customer service level is of paramount importance to us. If you could please contact me on my e-mail address of joanne.graham@janforsterestates.com and let me know further details of your property, then I will be only too happy to help you with any requests, queries or issues that you may still have. Kind regards Joanne Graham ...
Jan 19,2017
Minithumbup
By:
Jan 19,2017
0 people found
this helpful
The staff at Jan Forster Tynemouth made the sale of our house stress free. They worked around my partner and I working and were amazing from offer to completion....
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Was this helpful? Yes
Jan 19,2017
Minithumbup
By:
Jan 19,2017
0 people found
this helpful
Excellent service received. Rachael was a pleasure to deal with, always friendly and helpful and she kept us up-to-date throughout the sale of our property....
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Was this helpful? Yes
Jan 18,2017
Minithumbup
By:
Jan 18,2017
0 people found
this helpful
Jan Forster gained my services as their staff were professional, their prices are very reasonable and their communication is the best in the business. I had the pleasure of having Rachael Trick deal with my sale and I couldn't have been happier. Friendly, clear, honest and most importantly, she updated me when there was ANY sort of update with my house sale. This is what you want from your estate agent and I cannot recommend them highly enough. My house was up on the market within a week of m...
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Comment on agent fees
Very affordable in this day and age. Very happy with the fees I had to pay for the services I received.
Was this helpful? Yes
Jan 18,2017
Minithumbup
By:
Jan 18,2017
0 people found
this helpful
Very efficient professional service. We were kept regularly updated with progress. Ellie negotiated on our behalf to bring the sale to a satisfactory conclusion. The process of selling the house was made very easy....
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Comment on agent fees
Good
Was this helpful? Yes
Jan 18,2017
Minithumbup
By:
Jan 18,2017
0 people found
this helpful
Jan Forster have helped us secure a speedy purchase of a property just where we wanted. They also provided a virtual viewing prior to our initial visit. Negotiations were very good and the whole transaction went very smoothly. Good job Ellie....
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Comment on agent fees
N/a
Was this helpful? Yes
Jan 16,2017
Minithumbup
By:
Jan 16,2017
0 people found
this helpful
The services provided by Jody and Jan Forster is the best anyone who is looking to move can hope for. The thoroughness shown in this process is the main reason that I was able to move in before the Christmas holiday period. I could not thank them enough and would be happy to recommend Jan Forster to anyone looking to move....
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Was this helpful? Yes
Jan 13,2017
Minithumbup
By:
Jan 13,2017
0 people found
this helpful
Jody and Gail were both very thorough and kept us in the loop all the way through the move process and managed to get everything finalised to move before Christmas. Would be happy to recommend both of them as well as Jan Forster to anyone looking to move....
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Was this helpful? Yes
Jan 11,2017
Minithumbup
By:
Jan 11,2017
0 people found
this helpful
Emma's service to us was above and beyond the call of professional duty. Nothing was too much trouble for her in arranging numerous visits for us to the property we eventually bought. She was throughout courteous and efficient, balanced effortlessly the interests of all those concerned, and - above all - successfully pursued with relentless energy the business of badgering to a pre-Christmas completion deadline the various parties involved in what was a complex and stressful insolvency purchase....
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Comment on agent fees
Not applicable
Was this helpful? Yes
Jan 10,2017
Minithumbup
By:
Jan 10,2017
0 people found
this helpful
Kirsty was a great help. Throughout the process, Kirsty kept me updated and and was very flexible to help ensure there we're no problems. Would certainly recommend Kirsty and this agency to others. Good work !...
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Comment on agent fees
Ok
Was this helpful? Yes
Jan 09,2017
Minithumbup
By:
Jan 09,2017
0 people found
this helpful
From the initial contact with Alayna to the day we completed, she has been professional, courteous and helpful at all times. Her personal approach and willingness and ability to make a stressful process easier at every opportunity has been very much appreciated by both myself and my partner. Thanks Alayna ....
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Was this helpful? Yes
Jan 09,2017
Minithumbup
By:
Jan 09,2017
0 people found
this helpful
Very efficient and helpful ! kept me updated and sorted out problems very quickly. very happy for the service i received!...
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Comment on agent fees
ok
Was this helpful? Yes
Jan 06,2017
Minithumbup
By:
Jan 06,2017
0 people found
this helpful
We recently purchased a property on the market with Jan Forster. A year ago we also used this same office to sell a property. On both occasions Sarah and Sharon were exceedingly professional, knowledgeable and most helpful at all times. We felt they provided a most trust worthy and personal level of customer service. Keeping us updated and ensuring we always knew all the details. Excellent estate agents that we would recommend to others....
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Comment on agent fees
Reasonable, the going rate.
Was this helpful? Yes
Jan 03,2017
Minithumbup
By:
Jan 03,2017
0 people found
this helpful
Andy was very helpful throughout the process. He was knowledgeable and easy to discuss things with. Jan Forster kept me informed by text in advance of every viewing. The sale, once a buyer had been found, went through smoothly with his encouragement. I couldn't have really expected any more from an estate agent....
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Comment on agent fees
Fees as agreed with no extras
Was this helpful? Yes
Dec 18,2016
Minithumbup
By:
Dec 18,2016
0 people found
this helpful
From the outset I have been impressed with overall approach from the staff team, particularly around their level of experience and professionalism and tireless effort to achieve desired outcomes....
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Comment on agent fees
I found the fees to be fair.
Was this helpful? Yes
Dec 17,2016
Minithumbup
By:
Dec 17,2016
0 people found
this helpful
They were truly excellent and that is not something I say casually. They were very attentive, were very personable, always gave us sound, practical advice, were excellent communicators (one of the very best I have ever come across), were clear at all times and helped us through a very difficult, major time consuming, eventual non-buyer and then the final sale even when a last minute 'stunt' was pulled by the buyers....
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Comment on agent fees
Very reasonable and they earned every penny.
Was this helpful? Yes

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
233 5 253 14 236 7 178 2 19 3

Job vacancies

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Agent Fees

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Last updated at 2:02 PM 07/01/2016 by allAgents

Complaints Procedure

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Last updated at 2:02 PM 07/01/2016 by allAgents

Awards won by Jan Forster Estates

Individual Branch Awards

Gateshead, NE9 6BP

Newcastle upon Tyne, NE12 9AD

Newcastle upon Tyne, NE3 5NJ

Tynemouth, NE30 4RG

Whitley Bay, NE26 2TH

Newcastle upon Tyne, NE3 5TT

Newcastle upon Tyne, NE7 7DU

Newcastle upon Tyne, NE3 1HE

Firm rankings



Forest Hall
26a Station Road North, Newcastle upon Tyne NE12 9AD
(28)
Gosforth
29 Princes Road, Brunton Park, Newcastle upon Tyne NE3 5TT
(78)
High Heaton
159 Benton Road, Newcastle upon Tyne NE7 7DU
(184)
show all branches (8)
Low Fell
478 Durham Road, Gateshead NE9 6BP
(94)
Newcastle
201 High Street, Newcastle upon Tyne NE3 1HE
(50)
Property Management Centre
55 Polwarth Drive, Brunton Park, Newcastle upon Tyne NE3 5NJ
(208)
Tynemouth
10 Front Street, Tynemouth NE30 4RG
(197)
Whitley Bay
70 Park View, Whitley Bay NE26 2TH
(107)

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