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No description available.
Dec 06,2016
Minithumbup
By:
Dec 06,2016
Featured Review
0 people found
this helpful
excellent professional, answered all my queries, was very quick in the responses, understood my rental property requirements, showed me 2 properties close to my work place which is what I wanted..I am a happy tenant now.....
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Dec 06,2016
Minithumbup
By:
Dec 06,2016
Featured Review
0 people found
this helpful
100% satisfaction from start to finish. Property was sold extremely fast with lots of viewings. Kept me informed on the progress. Would highly recommend....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 03,2016
Minithumbup
By:
Dec 03,2016
Featured Review
0 people found
this helpful
We found that Ellie and all the other team members we dealt with provided an excellent service. Ellie particularly provided a fast, efficient and very friendly service throughout the process, always responding to any query very promptly, and also going the extra mile when needed. Ellie, and indeed all the team members efforts were very much appreciated by us both....
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Comment on agent fees
We felt the fees were justified by the service we received from the Tynemouth branch
Was this helpful? Yes
Dec 02,2016
Minithumbup
By:
Dec 02,2016
Featured Review
0 people found
this helpful
My wife and I were moving from Morpeth to Tynemouth for work reasons.From entering the branch through to completion,Rachael could not have been any more helpful and without her intervention during difficulties with our chain,we would probably not have got the house we wanted....
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Comment on agent fees
N/A
Was this helpful? Yes
Dec 02,2016
Minithumbup
By:
Dec 02,2016
Featured Review
0 people found
this helpful
We went in and spoke to the guys in the whitley bay office after going with another agent for 6 months and wasting our time, the were proactive and on the ball, we now have our property sold and would recommend them to any of our friends and family, good job guys many thanks....
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Comment on agent fees
Ok but as normal we would have liked it cheaper.
Was this helpful? Yes
Dec 01,2016
Minithumbup
By:
Dec 01,2016
0 people found
this helpful
I have dealt with many letting agencies before and several during this recent bout of flat-hunting. I can wholeheartedly say that my experience with Kirsty, Gemma and all the team at Jan Forster Estates has been by far the best. From the beginning of our interactions I was impressed by their professionalism, friendliness and attention to detail. The whole process was dealt with in an ideal way. I would have no hesitation on recommending this agency on the basis of quality and service....
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Comment on agent fees
The fees are higher than other agencies and to some extent this was offputting. However, the level of service was definitely superior.
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Dec 01,2016
Minithumbup
By:
Dec 01,2016
0 people found
this helpful
Hannah and Laura are the most helpful professionals I have meet while renting the properties. They solved all the issues without any delay. They are really on the ball....
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Comment on agent fees
good
Was this helpful? Yes
Nov 27,2016
Minithumbup
By:
Nov 27,2016
0 people found
this helpful
Hannah is fantastic and have been very helpful in sorting out our property. Thank you Hannah for your help and going the extra mile for us!...
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Was this helpful? Yes
Nov 25,2016
Minithumbup
By:
Nov 25,2016
0 people found
this helpful
Hannah was prompt, efficient and friendly. The service was excellent, providing all the information I needed to get things done....
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Comment on agent fees
I think the £300 I paid was reasonable.
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Nov 23,2016
Minithumbup
By:
Nov 23,2016
0 people found
this helpful
We have rented out our bedsit through Jan Fosters this last year. The first tenant was found within 3 hours of the property going on the rental market. He recently handed in his notice and the property again was let quickly with only 7 days of it being vacant between tenants. Communication is prompt and friendly. I would definitely recommend them to other landlords looking for a speedy and professional service....
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Comment on agent fees
Reasonable.
Was this helpful? Yes
Nov 22,2016
Minithumbup
By:
Nov 22,2016
0 people found
this helpful
Top service from Hannah Brown. I like the efficient service and communication from Hannah. The rates are reasonable and nothing is too much trouble. Top marks, thank you!...
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Comment on agent fees
Good
Was this helpful? Yes
Nov 22,2016
Minithumbup
By:
Nov 22,2016
0 people found
this helpful
I am amazed at the high level of service I have received from the staff at Jan Forster (Heaton Branch). Jan Forster estate agents booked in 4 viewings within the first 24 hours of viewing our property. One of the viewings was successful and we now have tenants for the next 12 months. Russ Mould was very quick to view and price the property and market it on the website. Jen Hutchins kept us informed regarding the bookings and provided detailed feedback asap. The service was very professional an...
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Comment on agent fees
The fee's are good for the level of service provided.
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Nov 21,2016
Minithumbup
By:
Nov 21,2016
0 people found
this helpful
Alayna was very helpful and accommodating, identifying and sorting out several questions from the potential purchaser. Always in a very happy and cheerful manner....
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Comment on agent fees
Fixed fee
Was this helpful? Yes
Nov 17,2016
Minithumbup
By:
Nov 17,2016
0 people found
this helpful
outstanding service from Jordan and Mariyln Kept me fully informed of the sales process and responded promptly to any queries. would highly recommend Thanks You chris Irving...
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Comment on agent fees
Market rate
Was this helpful? Yes
Nov 16,2016
Minithumbup
By:
Nov 16,2016
0 people found
this helpful
Excellent attentive service from Hannah. Easy to contact and swift replies to any problems. Definately recommend to anyone looking to lease a property....
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Nov 15,2016
Minithumbup
By:
Nov 15,2016
0 people found
this helpful
Good availability, good professionality, good feeling. I am happy to have take the house of Ahmerst road, that meets the requests I had made to agents....
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Comment on agent fees
Good
Was this helpful? Yes
Nov 10,2016
Minithumbup
By:
Nov 10,2016
0 people found
this helpful
I have no hesitation in awarding 5Star Ratings to your Property Portfolio Administrator and Lettings Advisor. for the efficient and courteous manner in which they conducted the business of Letting 7 Iveston Avenue, Brunton Grange recently. I will be recommending these Executives to Friends and Colleagues at Jan Forster Estates....
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Comment on agent fees
satisfactory
Was this helpful? Yes
Nov 09,2016
Minithumbup
By:
Nov 09,2016
0 people found
this helpful
I have used Jan Forster to sell and rent out property on a number of occasions. The service I receive has always been excellent. Thank you....
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Comment on agent fees
Fees seem fair.
Was this helpful? Yes
Nov 07,2016
Minithumbup
By:
Nov 07,2016
0 people found
this helpful
for the secont time in 12 months we have been fixed up with a tenant within 2 days, brilliant results and excellent service...
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Comment on agent fees
good
Was this helpful? Yes
Nov 05,2016
Minithumbup
By:
Nov 05,2016
0 people found
this helpful
Thank you for the excellent service. The whole process has been made very easy for me. Much appreciated when I have a very busy day job. Not to mention the property being let for £100 more per month than previously and with no void period!...
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Comment on agent fees
Fees are average for the market but with very high service levels. Excellent value.
Was this helpful? Yes
Nov 04,2016
Minithumbup
By:
Nov 04,2016
0 people found
this helpful
I received a good and professional service through the viewings stage especially compared to another agent that I listed my property with. However could improve the handover between branch and Gosforth Property Management Centre. Reading the offer letter sent from branch to landlord and checking there are no inconsistencies should be a minimum, which I don't think happened in this instance....
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Comment on agent fees
Landlord fees are competitive. Tenant fees are no,t which was the main reason I did not initially market my property with JF.
Was this helpful? Yes
Nov 04,2016
Minithumbup
By:
Nov 04,2016
0 people found
this helpful
She was nice, helpful, professional. she knows her job and keen to answer querries as best as she could, she shows interest in customer requirements and appear to like her job well....
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Comment on agent fees
ok
Was this helpful? Yes
Nov 03,2016
Minithumbup
By:
Nov 03,2016
0 people found
this helpful
Both agents have been very helpful and patient throughout the viewing and any queries I had I'm so happy I chose this agency....
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Nov 01,2016
Minithumbup
By:
Nov 01,2016
0 people found
this helpful
Great professional efficient and quick service. I was kept updated regularly and both handled my affairs without question in my absence....
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Comment on agent fees
Very competitive
Was this helpful? Yes
Nov 01,2016
Minithumbup
By:
Nov 01,2016
0 people found
this helpful
Had some issues getting SA302 form to prove earnings (self employed). Staff were patient and a pleasure to deal with through the whole process. Would use again....
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Oct 31,2016
Minithumbup
By:
Oct 31,2016
0 people found
this helpful
Very pleasant, friendly and professional. I would certainly recommend this agent to anyone looking for accommodation, they go out of their way to oblige....
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Comment on agent fees
Little higher than others but the service is very good.
Was this helpful? Yes
Oct 27,2016
Minithumbup
By:
Oct 27,2016
1 people found
this helpful
Fantastic service yet again! A brilliant team at Tynemouth: reliable, thorough, efficient and fantastic communication, couldn't ask for anymore....
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Comment on agent fees
Good value for money.
Was this helpful? Yes
Oct 25,2016
Minithumbup
By:
Oct 25,2016
1 people found
this helpful
They were very professional and responsive with communication. Made everything very easy and quick. Very good to deal with very helpful....
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Comment on agent fees
N/a
Was this helpful? Yes
Oct 20,2016
Minithumbup
By:
Oct 20,2016
0 people found
this helpful
We received a very good professional service. All matters were dealt with promptly and would have no hesitation in recommending. Staff very friendly and approachable at all times. Thanks....
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Comment on agent fees
Extremely good value
Was this helpful? Yes
Oct 19,2016
Minithumbup
By:
Oct 19,2016
0 people found
this helpful
What can we say!!!! Right from the off we received nothing but constant help, updates and good old fashioned courtesy from Alayna and Eddie as well as other staff members in Whitley Bay branch I must have been a pest and nightmare at times but Alayna and Eddie were always there for us with a smile and a joke. Alayna did our property details brilliantly and the fact it sold within a week proves this, Eddie always kept us in the picture and have nothing but praise for the Whitley Bay branch in ge...
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Comment on agent fees
Great not good!! and as property sold within a week excellent value
Was this helpful? Yes
Oct 19,2016
Minithumbup
By:
Oct 19,2016
0 people found
this helpful
Great service from start to finish. Staff at the branch were always very helpful n answered any queries straight away. They managed to negotiate the sale of our house with the buyer who pulled out near the end and get the deal back on!!! Very pleased. Sarah...
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Comment on agent fees
Good
Was this helpful? Yes
Oct 18,2016
Minithumbup
By:
Oct 18,2016
1 people found
this helpful
Helpful efficient and friendly without being on the phone constantly . Understanding considerate and realistic to time scales . When the extra mile when asked to help thank you ....
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Was this helpful? Yes
Oct 16,2016
Minithumbup
By:
Oct 16,2016
0 people found
this helpful
My husband and I received Great customer service. Hannah was Efficient and very helpful which enabled us to move into our house quicker that expected....
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Was this helpful? Yes
Oct 11,2016
Minithumbup
By:
Oct 11,2016
0 people found
this helpful
Anna made the entire rental process smooth and painless, we commend her knowledge, efficient and friendly professionalism. Many thank from STF Power....
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Comment on agent fees
Fees are as expected, and nobody like to pay them, us included
Was this helpful? Yes
Oct 10,2016
Minithumbup
By:
Oct 10,2016
1 people found
this helpful
Just a few words the staff that's all the staff in tynemouth were excellent and helped the process of our sale and move.we would strongly recommend this branch....
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Comment on agent fees
Good
Was this helpful? Yes

NALS UKALA


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
226 4 247 13 220 6 168 2 18 3

Job vacancies

Please see a list of jobs available

Agent Fees

Contact your local branch for details.
Last updated at 2:02 PM 07/01/2016 by allAgents

Complaints Procedure

Contact your local branch for details.
Last updated at 2:02 PM 07/01/2016 by allAgents

Awards won by Jan Forster Estates

Individual Branch Awards

Gateshead, NE9 6BP

Newcastle upon Tyne, NE12 9AD

Newcastle upon Tyne, NE3 5NJ

Tynemouth, NE30 4RG

Whitley Bay, NE26 2TH

Newcastle upon Tyne, NE3 5TT

Newcastle upon Tyne, NE7 7DU

Newcastle upon Tyne, NE3 1HE

Firm rankings



Central Gosforth
201 High Street, Newcastle upon Tyne NE3 1HE
(49)
Forest Hall
26a Station Road North, Newcastle upon Tyne NE12 9AD
(26)
Gosforth
29 Princes Road, Brunton Park, Newcastle upon Tyne NE3 5TT
(69)
show all branches (8)
Gosforth Property Management
55 Polwarth Drive, Brunton Park, Newcastle upon Tyne NE3 5NJ
(204)
High Heaton
159 Benton Road, Newcastle upon Tyne NE7 7DU
(177)
Low Fell
478 Durham Road, Gateshead NE9 6BP
(91)
Tynemouth
10 Front Street, Tynemouth NE30 4RG
(186)
Whitley Bay
70 Park View, Whitley Bay NE26 2TH
(101)

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