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No description available.
May 23,2017
Minithumbup
Lucy Sinha
By:
May 23,2017
0 people found
this helpful
Professional and quality service from the start, Lucy was so helpful, genuine and kept us informed throughout the full process. Communication was excellent. I would 100% recommend Jan Forster. Thanks again to Lucy and the team!...
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Comment on agent fees
Good
Was this helpful? Yes
May 19,2017
Minithumbup
Rachael Trick
Eddie O'Mahony
By:
May 19,2017
0 people found
this helpful
Would recommend Jan Forster Estate agents, recently purchased a property through them with no issues. Prompt and professional responses and very helpful throughout the entire process. Special thanks for Rachael who was great on completion day....
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Was this helpful? Yes
May 19,2017
Minithumbdown
Brooke Owens
Jess Maine
By:
May 19,2017
0 people found
this helpful
Very friendly and kept in touch, was quick to update and even managed to get my move in date moved forwards, been a huge help in a normally stressful period...
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Comment on agent fees
Compared to other Estate Agents the admin fee is a bit steep, however the service provided was top rate
Was this helpful? Yes
May 19,2017
Minithumbup
Georgia Lowes
By:
May 19,2017
0 people found
this helpful
Georgia has provided an excellent service managing my rental property, in particular efficiently sorting out complex maintenance requests from the tenants. Highly recommended....
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Was this helpful? Yes
May 19,2017
Minithumbup
Rachael Trick
By:
May 19,2017
0 people found
this helpful
Now we have completed our move back to the homeland after 42 years down south I would just like to thank you and all the others at Jan Forster Estates in making our experience such a smooth and easy process. You have dealt with everything in a truly efficient and professional manner dealing with all my quibbles with speed and courtesy. We used your services a couple of years ago when me and my sister sold a property in Deepdale Road, Cullercoats and then, as now your company have been superb. W...
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Was this helpful? Yes
May 18,2017
Minithumbup
Eddie O'Mahony
By:
May 18,2017
0 people found
this helpful
Eddie was very helpful in keeping us up to date with how the purchase was progressing. I've used Jan Forster in the past to sell my flat and were very helpful and proactive then as well. I wouldn't hesitate in recommending Jan Forster to anyone who wishes to sell or purchase a property....
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Was this helpful? Yes
May 18,2017
Minithumbup
Eddie O'Mahony
By:
May 18,2017
0 people found
this helpful
Efficient and effective, great service by all involved. Kept me informed throughout from potential viewings, feedback and offers in a friendly manner and nothing was ever to much trouble....
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Comment on agent fees
Average
Was this helpful? Yes
May 17,2017
Minithumbup
Kirsty Snowball
By:
May 17,2017
0 people found
this helpful
Kirsty has been very efficient at managing the let of our property. She has dealt with issues quickly, being very thorough and clear with both written and verbal communication. She is very polite and helpful and has been able to answer almost all of our questions immediately. She certainly knows her job. When we come to let our property out again I hope she will be our managing agent....
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Comment on agent fees
Fees seem fair in a competitive market. What we did like was that the pricing structure was very clear from the start with no hidden extras unlike some other Estate Agents that we spoke to.
Was this helpful? Yes
May 17,2017
Minithumbup
Lucy Sinha
Sharon Ford
By:
May 17,2017
0 people found
this helpful
Hi, just wanted to let you know about the high levels of customer service I've had from these two members of staff. Since I bought my premises from Jan Forster in December, I've been in regular contact with your company about the letting process, advertising methods and tenant suitability. I'm now happy to report that my property is being rented out suitably and managed professionally. My thanks go to both members of your team. Regards Mr Neil Westrop...
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Was this helpful? Yes
May 16,2017
Minithumbup
Russ Mould
By:
May 16,2017
0 people found
this helpful
Friendly and professional service. I believe the agency got the best possible rental price for me and marketed my house well....
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Comment on agent fees
Reasonable.
Was this helpful? Yes
May 16,2017
Minithumbup
Anna Storey
By:
May 16,2017
0 people found
this helpful
Anna has helped manage our property and has done so extremely efficiently -always making contact to keep us updated and making sure any problems are dealt with very swiftly. change of tenancy has been managed very well with good communication on all sides -a really responsive and effective service...
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Comment on agent fees
You get what you pay for -fees are high but the service is very good
Was this helpful? Yes
May 16,2017
Minithumbup
Anna Storey
By:
May 16,2017
0 people found
this helpful
A great customer experience from Anna who has recently arranged the tenancy of our new home in Tynemouth. She always contacted me when she said she would and was very efficient. Thank you!...
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Was this helpful? Yes
May 16,2017
Minithumbup
Russ Mould
Claire Richardson
By:
May 16,2017
0 people found
this helpful
Very Professional very quick. My flat had been empty for 9 months Jan Forster found a tenant within a couple of hours...
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Comment on agent fees
As average
Was this helpful? Yes
May 13,2017
Minithumbup
Sarah Jones
Barbara Storey
By:
May 13,2017
0 people found
this helpful
Jan Forster recently sold our property in High Heaton. We found the staff very pleasant, helpful and efficient. This is not the first time we have used them and we would highly recommend them to anyone who has a property they want to rent or sell....
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Comment on agent fees
Good
Was this helpful? Yes
May 11,2017
Minithumbup
Anna Storey
By:
May 11,2017
0 people found
this helpful
Haven't a bad word to say. Extremely helpful throughout. Answered any questions or queries I had quickly. Made the whole process go as smoothly and stress free as possible. Thankyou Anna!...
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Was this helpful? Yes
May 11,2017
Minithumbup
Eddie O'Mahony
By:
May 11,2017
0 people found
this helpful
Eddie was both courteous and helpful at all times during my purchase and indeed has been of assistance since the purchase was completed....
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Was this helpful? Yes
May 11,2017
Minithumbup
Lucy Sinha
By:
May 11,2017
0 people found
this helpful
good service so far fairly quickly let with what appear to be good tenants overall service from this company so far is good over the last couple of years...
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Comment on agent fees
fairly expensive contractor charges because of retrospective payment to the agency
Was this helpful? Yes
May 11,2017
Minithumbup
Eddie O'Mahony
By:
May 11,2017
0 people found
this helpful
while estate agents might not always enjoy the reputation of the most popular group of people I found the staff at Jan Forster polite, helpful and very professional. Although my house was put up for sale in November, which I know isn't the best time, there were several viewing and in all 3 offers. I received the price I had hoped for and the entire sale went through quickly and proved not to be too painful an experience. Any queries were dealt with promptly and efficiently and I never felt I'd ...
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Comment on agent fees
The fees worked out at 1% as agreed. For all the effort they put in I thought it was more than fair
Was this helpful? Yes
May 10,2017
Minithumbup
Lucy Sinha
By:
May 10,2017
0 people found
this helpful
Very quick to respond to queries; kept us updated at every stage of the application process and all information was communicated clearly....
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Was this helpful? Yes
May 10,2017
Minithumbup
Lucy Hailes
By:
May 10,2017
0 people found
this helpful
Fantastic service from the off we looked viewed and found our home through the estate agent and we have never not know what was going on always in the loop and knew we where been felt with in a full profeshional maner and made the stressful process a breeze so massive thanks to the whole team for all there help was amazing painless and fast...
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Comment on agent fees
Cheap quick and amazing was so simple
Was this helpful? Yes
May 09,2017
Minithumbup
Lucy Sinha
By:
May 09,2017
0 people found
this helpful
Excellent and prompt response and assistance. I have been letting my properties via Jan Forster for 2 years now. Having a "managed let" with JFE was one of the soundest decisions I've made and would highly recommend them to everyone....
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Comment on agent fees
Very competitive and I get the same or better service as many more expensive letting agents in the market! But no compromise on the quality of service either, so a winner on all fronts!
Was this helpful? Yes
May 08,2017
Minithumbup
Sarah Jones
By:
May 08,2017
0 people found
this helpful
I found Sarah Jones at Jan Forster Estates really helpful, she gave me lots of advice on selling my late mums house, I had been thinking of putting the house on the market myself, but decided to let Jan Forster take the stress out of it for me. They certainly did, Sarah was so helpful and communicated with me on all aspects of the sale. I found the staff very friendly and polite, and would recommend them to anyone thinking of selling their home....
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Comment on agent fees
Acceptable
Was this helpful? Yes
May 08,2017
Minithumbup
Sarah Jones
By:
May 08,2017
0 people found
this helpful
Very easy speedy process. Communication was effective and I was always kept in the loop. Always willing and helpful when arranging further viewings of the property and never rushed us. Thank you...
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Comment on agent fees
N/A
Was this helpful? Yes
May 07,2017
Minithumbup
Lucy Sinha
By:
May 07,2017
0 people found
this helpful
I would like to thank Lucy for all her help. Nothing was too much trouble. When we found out our Landlord was unsure of extending the Tenancy for a further 12 months - Lucy contacted the Landlord straight away and kept us informed throughout !....
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Comment on agent fees
good
Was this helpful? Yes
May 07,2017
Minithumbup
Lucy Sinha
By:
May 07,2017
0 people found
this helpful
I found Lucy to be an absolutely brilliant agent, who made the arrangement of my new tenancy a smooth and straight forward process. I was extremely impressed with how quick Lucy was to respond to any emails, and with how she kept me updated with everything, the entire time. I definitely felt I was being taken care of!...
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Was this helpful? Yes
Apr 26,2017
Minithumbup
Georgia Lowes
By:
Apr 26,2017
0 people found
this helpful
You must be so proud and happy about both staff - Georgia & Anna, absolutely fantastic staff. They have been so attentive & professional. Dealing with a long list of items. What a bubbly person Georgia is. Who I still haven't met. You have such exceptional staff they go that extra mile....
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Apr 26,2017
Minithumbup
Paul Anderson
Jess Maine
By:
Apr 26,2017
0 people found
this helpful
My first 'port of call' was with Paul and Jess at this office and they were excellent. I had to do very little with the process (thankfully) but was always kept informed, and updated throughout. From the minute I decided to use Jan Foster's Estate agent, till they succeeded in finding me a suitable tenant, I could not have been happier or more relieved that someone with all the experience took over. I could not recommend these agents or Jan Foster's enough...
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Comment on agent fees
Were very fair considering the work involved they put in.
Was this helpful? Yes
Apr 25,2017
Minithumbup
Barbara Storey
Claire Richardson
By:
Apr 25,2017
1 people found
this helpful
Totally professional and extremely helpful staff. Very knowledgeable of the area and kept us informed all the way with our purchase. Well done to all....
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Was this helpful? Yes
Apr 24,2017
Minithumbup
Emma Sharman
By:
Apr 24,2017
0 people found
this helpful
Very good service, you were always ready to help thank you! We were glad you are the agent use by the vendor....
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Comment on agent fees
N/A
Was this helpful? Yes
Apr 21,2017
Minithumbup
Joanne Graham
By:
Apr 21,2017
0 people found
this helpful
I cannot recommend Joanne and the whole team highly enough - they have completely revived my faith in management agents after one or two bad experiences! They make every effort to keep me informed and I can relax knowing how professional their service is. Excellent service....
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Comment on agent fees
Fair
Was this helpful? Yes

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Last updated at 2:02 PM 07/01/2016 by allAgents

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Last updated at 2:02 PM 07/01/2016 by allAgents

Awards won by Jan Forster Estates

Individual Branch Awards

Gateshead, NE9 6BP

Newcastle upon Tyne, NE12 9AD

Newcastle upon Tyne, NE3 5NJ

Tynemouth, NE30 4RG

Whitley Bay, NE26 2TH

Newcastle upon Tyne, NE3 5TT

Newcastle upon Tyne, NE7 7DU

Newcastle upon Tyne, NE3 1HE


Forest Hall
26a Station Road North, Newcastle upon Tyne NE12 9AD
(34)
Gosforth
29 Princes Road, Brunton Park, Newcastle upon Tyne NE3 5TT
(89)
High Heaton
159 Benton Road, Newcastle upon Tyne NE7 7DU
(192)
show all branches (8)
Low Fell
478 Durham Road, Gateshead NE9 6BP
(97)
Newcastle
201 High Street, Newcastle upon Tyne NE3 1HE
(50)
Property Management Centre
55 Polwarth Drive, Brunton Park, Newcastle upon Tyne NE3 5NJ
(228)
Tynemouth
10 Front Street, Tynemouth NE30 4RG
(200)
Whitley Bay
70 Park View, Whitley Bay NE26 2TH
(116)

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