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    Jordan Beeley
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    Paul Anderson
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    Marilyn Simpson
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    Euan Stenhouse
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    Ellie Warwick
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    Bianca Memari
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    Melissa Carman
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    Eddie O'Mahony
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    Adele Mears
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No description available.
Mar 27,2017
Minithumbup
By:
Mar 27,2017
Featured Review
0 people found
this helpful
Sarah was extremely helpful with all my enquiries, and without her keeping me in mind for a new property that was about to come on the market, I would not have moved in yesterday! She was professional throughout the process and kept in communication at all times which made a big difference to me....
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Comment on agent fees
Does not apply
Was this helpful? Yes
Mar 27,2017
Minithumbup
By:
Mar 27,2017
Featured Review
0 people found
this helpful
I have received high quality service from my main contract Jen Hutchins of the High Heaton branch. Jen has always been able to respond to any queries quickly and she is really helpful solving any issues raised by the tenants or myself....
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Comment on agent fees
Good
Was this helpful? Yes
Mar 27,2017
Minithumbup
By:
Mar 27,2017
Featured Review
0 people found
this helpful
Excellent, reliable service again. I have used Jan Forster estate agent for many years for selling and renting and always had great service & value...
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Mar 24,2017
Minithumbup
By:
Mar 24,2017
Featured Review
0 people found
this helpful
We've had a really smooth process working with Jan Forster for our new place to rent. They were extremely helpful in sending the latest places to us as soon as they were available. When we chose our place Jen was extremely efficient in sending the documents we needed to fill out, answering any questions we had, and getting in touch with the UK tenant data. The whole process from expressing interest in the flat to having the keys was made really easy and very quick....
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Was this helpful? Yes
Mar 22,2017
Minithumbup
By:
Mar 22,2017
Featured Review
0 people found
this helpful
Pleasant experience though I found Jan Forster a tad bit rigid. But I got the house which I wanted. Can be a little more flexible which at times helps the customer in many ways....
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Comment on agent fees
Agent fee is Normal.
Was this helpful? Yes
Mar 10,2017
Minithumbup
By:
Mar 10,2017
0 people found
this helpful
New tenant was found and all necessary paperwork sorted easily and quickly. Very happy with the service we received thank you...
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Comment on agent fees
fine
Was this helpful? Yes
Mar 10,2017
Minithumbup
By:
Mar 10,2017
0 people found
this helpful
despite an undefined moving-in date being all we had to work with, Jess & Jan Forster in general nevertheless went out of their way to make the process as smooth as possible- including providing supervised access to the property a couple of days early for us to take in an important delivery & rearranging the move in on date at least two separate occasions....
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Comment on agent fees
a little on the steep side, but with the service provided I don't feel as totally sharked as I have previously
Was this helpful? Yes
Mar 10,2017
Minithumbup
By:
Mar 10,2017
0 people found
this helpful
An extremely professional and expedient company who turned my property round in 3 months at short notice. This included redecoration, new carpets and garden maintenance. Now re-let, thank you....
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Comment on agent fees
Agents fees appropriate to their input.
Was this helpful? Yes
Mar 02,2017
Minithumbup
By:
Mar 02,2017
0 people found
this helpful
Great service, very helpful made the experience very pleasant. Allways contactable and very fast at resolving any problems. Thank you for all your help...
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Comment on agent fees
Good
Was this helpful? Yes
Feb 24,2017
Minithumbup
By:
Feb 24,2017
0 people found
this helpful
Denise is a very kind lady, and gave us lots of help in letting the property we are currently living. It is always a pleasure when talking to her....
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Was this helpful? Yes
Feb 22,2017
Minithumbup
By:
Feb 22,2017
0 people found
this helpful
My husband and I have found Anna to be so friendly, informative and efficient. She's helped make getting our new home a stress free experience....
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Was this helpful? Yes
Feb 16,2017
Minithumbup
By:
Feb 16,2017
0 people found
this helpful
Anna was able to help me with all my inquiries quickly and efficiently. I felt very confident that I was being given all the information I needed....
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Comment on agent fees
I think the fees were fair for the service received.
Was this helpful? Yes
Feb 09,2017
Minithumbup
By:
Feb 09,2017
0 people found
this helpful
I would recommend Jan Forster without hesitation. They took over from another local agent who had failed to sell our house and secured an asking price offer within 24 hours of the first viewing. We then lost our buyer (no fault of JF) and they did it again. Asking price offer 24 hours after the first viewing. Eddie is a fantastic salesman who genuinely wanted to get us our asking price. I trusted his opinion in what could be achieved and how he wanted to negotiate with buyers. Throughout the ...
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Comment on agent fees
Fees are reasonable and in line with some others we saw locally.
Was this helpful? Yes
Feb 07,2017
Minithumbup
By:
Feb 07,2017
0 people found
this helpful
Anna has been very helpful and responded quickly to my queries and my emails throughout the process of getting the tenant moved into my property...
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Comment on agent fees
Reasonable
Was this helpful? Yes
Feb 05,2017
Minithumbup
By:
Feb 05,2017
0 people found
this helpful
Marilyn has worked tirelessly and gone above and beyond all expectations that I had. I have been kept informed at all stages of the process of selling and I really appreciated this....
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Comment on agent fees
Good
Was this helpful? Yes
Feb 04,2017
Minithumbup
By:
Feb 04,2017
0 people found
this helpful
I was very impressed with Andy and the team, I have had dealings with other estates agents in Forest Hall and Jan Forster are streets ahead, I would not use anyone else. Jan Forster carried out viewings on my behalf but I still was notified of every viewing and given feedback. Photos taken were excellent. Andy handled sale price negotiation very well get buying up from low. offer to asking price Handled sale process once under offer very well and kept me informed....
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Comment on agent fees
Fee reasonable, more than internet only agents but received better service.
Was this helpful? Yes
Feb 03,2017
Minithumbup
By:
Feb 03,2017
0 people found
this helpful
i would like to thank Joanne Graham who helped us through from start to finish with our new home very professional...
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Comment on agent fees
good
Was this helpful? Yes
Feb 02,2017
Minithumbdown
By:
Feb 02,2017
0 people found
this helpful
Emma & Kurt were absolutely brilliant. They pulled out all the stops to get my house sold & kept us very happy and stress free in the meantime. Couldn't thank them enough for what they have done for us. They made me feel at ease and made the experience of moving house delightful....
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Was this helpful? Yes
Feb 02,2017
Minithumbup
By:
Feb 02,2017
0 people found
this helpful
Having moved from Canada without a lot of time to find a place I had a lot to do. Jen was great in answering questions and helping me find a place that I am really happy with. Highly recommend coming here....
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Comment on agent fees
Reasonable
Was this helpful? Yes
Feb 02,2017
Minithumbup
By:
Feb 02,2017
0 people found
this helpful
We have used Jan Forster for several years and have never been disappointed. Jen and the team go out of their way to assist you their customer service is second to none. I would highly recommend them to other landlords....
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Comment on agent fees
Very competitive fees.
Was this helpful? Yes
Feb 02,2017
Minithumbup
By:
Feb 02,2017
0 people found
this helpful
Jen has been extremely efficient throughout our process and always available tomhelp us. very nice person who knows how to take care of her clients...
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Comment on agent fees
the agency's fees are extremely correct foe the work provided
Was this helpful? Yes
Jan 27,2017
Minithumbup
By:
Jan 27,2017
0 people found
this helpful
Many thanks for yor help in selling my property Alayna Was so helpful. Would use you again with no hesitation...
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Comment on agent fees
Good
Was this helpful? Yes
Jan 26,2017
Minithumbup
By:
Jan 26,2017
0 people found
this helpful
Russ Mould at Jan Forster Estates provided a very professional and friendly service. The flat was quickly rented out to good tenants. Overall a highly recommended company....
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Was this helpful? Yes
Jan 25,2017
Minithumbup
By:
Jan 25,2017
0 people found
this helpful
It's been really quick and easy to get my property listed and rented out, the service and the communication has been quick and positive....
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Was this helpful? Yes
Jan 24,2017
Minithumbup
By:
Jan 24,2017
1 people found
this helpful
We found the procedure to rent the property was kept simple and straight forward. Guidance in expectation of rental income and legal requirements was excellent. Arranging advertising and then prospective tenants visiting he property was efficient and we were kept up to date on outcomes....
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Comment on agent fees
The fees were reasonable.
Was this helpful? Yes
Jan 24,2017
Minithumbup
By:
Jan 24,2017
0 people found
this helpful
I had the most contact with Joyce Teven and Ellie Warwick who were always friendly and helpful and professional all the way through both the sale of my house and purchase of my flat. All the other staff I dealt with were also helpful and professional and I'd recommend Jan Forster to people I know who need a reliable estate agent....
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Comment on agent fees
I did think the Agent's fees were quite expensive.
Was this helpful? Yes
Jan 23,2017
Minithumbup
By:
Jan 23,2017
0 people found
this helpful
Brilliant professional service from start to finish. Would not hesitate to recommend. Jody kept me in the picture all the way through....
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Jan 23,2017
Minithumbup
By:
Jan 23,2017
0 people found
this helpful
Rachael was extremely helpful throughout all stages of looking for and buying a house. I could not fault her in any way. In addition to being helpful she was very polite and friendly....
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Was this helpful? Yes
Jan 23,2017
Minithumbup
By:
Jan 23,2017
0 people found
this helpful
We recently completed our property purchase in Whitley bay. Our agent was Eddie O'Mahony, from start to finish Eddie's professionalism was first rate. I would definitely use Jan Forster again. Thanks again Eddie...
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Was this helpful? Yes
Jan 20,2017
Minithumbdown
By:
Jan 20,2017
0 people found
this helpful
Terrible customer service. Multiple repairs were needed as I moved in, had to contact all the contractors by myself and pass the information to Jan Forster. What am I paying for?...
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Comment on agent fees
Shockingly high.
Was this helpful? Yes
By: Joanne Graham
Feb 10, 2017
View all comments (1)
Firstly may I take this opportunity to apologise that you feel that our level of customer service has failed in this instance. Our customer service level is of paramount importance to us. If you could please contact me on my e-mail address of joanne.graham@janforsterestates.com and let me know further details of your property, then I will be only too happy to help you with any requests, queries or issues that you may still have. Kind regards Joanne Graham ...
Jan 19,2017
Minithumbup
By:
Jan 19,2017
0 people found
this helpful
The staff at Jan Forster Tynemouth made the sale of our house stress free. They worked around my partner and I working and were amazing from offer to completion....
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Was this helpful? Yes
Jan 19,2017
Minithumbup
By:
Jan 19,2017
0 people found
this helpful
Excellent service received. Rachael was a pleasure to deal with, always friendly and helpful and she kept us up-to-date throughout the sale of our property....
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Was this helpful? Yes
Jan 18,2017
Minithumbup
By:
Jan 18,2017
0 people found
this helpful
Jan Forster gained my services as their staff were professional, their prices are very reasonable and their communication is the best in the business. I had the pleasure of having Rachael Trick deal with my sale and I couldn't have been happier. Friendly, clear, honest and most importantly, she updated me when there was ANY sort of update with my house sale. This is what you want from your estate agent and I cannot recommend them highly enough. My house was up on the market within a week of m...
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Comment on agent fees
Very affordable in this day and age. Very happy with the fees I had to pay for the services I received.
Was this helpful? Yes
Jan 18,2017
Minithumbup
By:
Jan 18,2017
0 people found
this helpful
Very efficient professional service. We were kept regularly updated with progress. Ellie negotiated on our behalf to bring the sale to a satisfactory conclusion. The process of selling the house was made very easy....
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Comment on agent fees
Good
Was this helpful? Yes
Jan 18,2017
Minithumbup
By:
Jan 18,2017
0 people found
this helpful
Jan Forster have helped us secure a speedy purchase of a property just where we wanted. They also provided a virtual viewing prior to our initial visit. Negotiations were very good and the whole transaction went very smoothly. Good job Ellie....
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Comment on agent fees
N/a
Was this helpful? Yes

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
237 5 257 14 237 7 179 2 19 3

Job vacancies

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Agent Fees

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Last updated at 2:02 PM 07/01/2016 by allAgents

Complaints Procedure

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Last updated at 2:02 PM 07/01/2016 by allAgents

Awards won by Jan Forster Estates

Individual Branch Awards

Gateshead, NE9 6BP

Newcastle upon Tyne, NE12 9AD

Newcastle upon Tyne, NE3 5NJ

Tynemouth, NE30 4RG

Whitley Bay, NE26 2TH

Newcastle upon Tyne, NE3 5TT

Newcastle upon Tyne, NE7 7DU

Newcastle upon Tyne, NE3 1HE

Firm rankings



Forest Hall
26a Station Road North, Newcastle upon Tyne NE12 9AD
(28)
Gosforth
29 Princes Road, Brunton Park, Newcastle upon Tyne NE3 5TT
(81)
High Heaton
159 Benton Road, Newcastle upon Tyne NE7 7DU
(188)
show all branches (8)
Low Fell
478 Durham Road, Gateshead NE9 6BP
(94)
Newcastle
201 High Street, Newcastle upon Tyne NE3 1HE
(50)
Property Management Centre
55 Polwarth Drive, Brunton Park, Newcastle upon Tyne NE3 5NJ
(211)
Tynemouth
10 Front Street, Tynemouth NE30 4RG
(197)
Whitley Bay
70 Park View, Whitley Bay NE26 2TH
(107)

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