The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.9/5, 205 Reviews
99% Recommended
99% sales valuation accuracy
100% letting valuation accuracy
99% sales fee satisfaction
99% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 99.00% | 99% | £180,000 | £1,020,000 |
| Lettings | 100% | 99% | £700 | £1,700 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 22 | 1 | 29 | 1 | 88 | 0 | 57 | 1 | 6 | 0 |
James Alexander
1341 London Road, London, Greater London
SW16 4BE
020 8679 8601









By : 'Samina'
Branch : Norbury, 1341 London Road
Services : Letting( As a Owner )
Sold price : £315000
Would you recommend ? : Yes
Postcode : SW16
I've been working with the James Alexander team for over 10 years and the relationship ended with a great quick processed flat sale. The team are very professional and quick to reply to emails/calls. It's been a ... Read Full Review
Fees are as per the market rate
Fees are as per the market rate


By : 'Phil'
Branch : Norbury, 1341 London Road
Services : Sales( As a Vendor )
Sold price : £292000
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : CR0
I have used James Alexander for over ten years to let my property and recently to sell it. I can only rate two staff members on this but I would give 5 stars to every member of staff I have dealt with if I could. Polite, friendly , professional and efficient and I would recommend the team to ... Read Full Review
Very competitive.
Very competitive.

By : 'Rafique'
Branch : Norbury, 1341 London Road
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : CR7
Fantastic agents , very professional and understanding of ones commitment and time frames , special thank you to caroline , you was fantastic ... Read Full Review

By : 'Chris'
Branch : Norbury, 1341 London Road
Services : Sales( As a Buyer )
Sold price : £625000
Would you recommend ? : Yes
Postcode : SW16
I have had a brilliant experience with James Alexander, in particular with the agent that handled our purchase - Caroline. She was brilliant from start to finish, dealing with a particularly sensitive situation with care and attention. I was so impressed with Caroline and James Alexander that I ... Read Full Review


By : 'Vicky'
Branch : Norbury, 1341 London Road
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SW16
James Alexander is an estate agent I have used, for more than 20 years. They are an honest and trustworthy agents who really care about their customers, hence why I have chosen to use them when dealing with properties. I met Ken Hume in 1992 after asking for a valuation for my property with the ... Read Full Review
This commission rates are very good in comparison to other agents, such as Barnard Marcus who charge at least an extra 1%

By : 'Colette'
Branch : Norbury, 1341 London Road
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SW16
Caroline was a pleasure to deal with during our purchase. Not at all pushy like other agents we encountered. Very good ... Read Full Review

By : 'Grace'
Branch : Norbury, 1341 London Road
Services : Sales( As a Vendor )
Sold price : £410000
Would you recommend ? : Yes
Postcode : CR7
We have just purchased a property through James Alexander and have to say they were by far the most honest, straightforward, professional, communicative and caring estate agents Ive ever come across, and I think I viewed with and contacted just about every estate agents in croydon during our ... Read Full Review

By : 'Sandra'
Branch : Norbury, 1341 London Road
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SW16
Caroline is one in a million. She kept in regular contact during my sale, she was the go between the purchaser and two solicitors on quite a few occasions. Nothing was too much trouble for her. Kit was also brilliant when Caroline was not ... Read Full Review
Fees were very reasonable.
Fees were very reasonable.

By : 'Mr'
Branch : Norbury, 1341 London Road
Services : Sales( As a Vendor )
Sold price : £376000
Would you recommend ? : Yes
Postcode : CR7
Barnard marcus wasted 6 months of my time after 2 failed sales went to James alexander and within 48hrs they had my house sold for 20k more Caroline was absolutely ... Read Full Review
Very very Good and they deserve every penny and more
Very very Good and they deserve every penny and more

By : 'BM'
Branch : Norbury, 1341 London Road
Services : Letting( As a Owner )
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : CR0
I have used JA for property search and now as landlord. I have been using their service for over 3 years. What sets JA miles apart from other agencies are: (1) honest and accurate, real-world information given to customers, unlike many other agency who will give you false incentives just to get ... Read Full Review
Very competitive.
Very competitive.

By : 'Daniela'
Branch : Norbury, 1341 London Road
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SW16
My boyfriend and I are really happy with our purchase with James Alexander Estate Agents. Caroline especially was really helpful all along the way, and always kept us up to date with what was going on, so a big thanks to her we got the property we were looking for. We would definitely recommend ... Read Full Review

By : 'Suren'
Branch : Norbury, 1341 London Road
Services : Letting( As a Tenant )
Rent PCM : £900
Would you recommend ? : Yes
Postcode : SW16
I have a positive experience with James Alexander and, in particular, with Caroline Rollins. From the start of my lease to the end of my lease, they responded to all my queries as well as they attended to any repairs in the flat in a prompt manner. They provide the most important thing: peace of ... Read Full Review


By : 'DocPaulaJ'
Branch : Norbury, 1341 London Road
Services : Sales( As a Vendor )
Sold price : £480000
Would you recommend ? : Yes
Postcode : SW16
I asked James Alexander to value and quote for acting as a selling agent as it was they were the agent who was dealing with the sale when I bought in 2008, and I was very impressed with how they dealt with me then as a prospective purchaser. It was encouraging to see that Caroline was still there ... Read Full Review
As low as any other agent in the area.
As low as any other agent in the area.


By : 'Angie'
Branch : Norbury, 1341 London Road
Services : Letting( As a Owner )
Rent PCM : £1250
Would you recommend ? : Yes
Postcode : SW16
I have dealt with James Alexander for the last few months and found them to be very helpful and easy to deal with. I recently purchased a property through them and had a good overall experience throughout the purchase process. I currently let out a property with them and Ken is always updating me ... Read Full Review


By : 'Ray'
Branch : Norbury, 1341 London Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : CR7
Some 13 years ago I sold my house through this estate agent to buy in a different area plus had enough left over to buy a flat for rent. New to being a landlord I sked them to source a suitable property which they did. Fantastic advice. In 13 years it hasnt been vacant for more tan a couple of ... Read Full Review
Reasonable for quality of service


By : 'Andria'
Branch : Norbury, 1341 London Road
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SW16
I have been dealing with James Alexander for many years and they have always been extremely professional. All staff members are polite, friendly, approachable and very helpful. This estate agent is a true asset to Norbury and offers a first class ... Read Full Review

By : 'Ms'
Branch : Norbury, 1341 London Road
Services : Letting( As a Tenant )
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : SW16
I have rented various properties through James Alexander over the years and always found them to be helpful, over the years I have got to know them and feel I could raise any concerns I do have with any member of the team to find the message us always passed on and dealt with accordingly. A lovely ... Read Full Review

By : 'Magda'
Branch : Norbury, 1341 London Road
Services : Letting( As a Tenant )
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : SW1
An agency that cares, provides support, and isn't primarily profit oriented. I was positively taken aback with the direct, honest and highly personalised treatment I received from this agency. Not only did I feel they were representing my interest in front of the landlord, but provided me with ... Read Full Review

By : 'Eve'
Branch : Norbury, 1341 London Road
Services : Sales( As a Buyer )
Sold price : £325000
Would you recommend ? : Yes
Postcode : SW16
I have recently bought a flat that was marketed by James Alexander. Firstly, I viewed the flat with James who was really helpful and was able to answer all my questions as well as liaising with the vendor with further questions that I had. He was then very good at keeping me informed of other ... Read Full Review

By : 'Peter'
Branch : Norbury, 1341 London Road
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : SW16
We own a number of properties around the country and most of our managing agents have some good points and some bad... James Alexander are the exception in as much as they are consistently excellent. Responsive, professional, communicative, honest are adjectives that spring to mind. In all the ... Read Full Review
A fair rate for a job well done!
A fair rate for a job well done!
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Last updated at 9/23/2016, 8:11:15 AM by allAgents