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James Alexander

4.9/5, 205 Reviews
99% Recommended

99% sales valuation accuracy

100% letting valuation accuracy

99% sales fee satisfaction

99% letting fee satisfaction

Contact Us
Leading Independent Estate Agents in SW16 covering Norbury, Streatham & Mitcham & Thornton Heath ARLA, & NAEA members, pop in , call or email. Specialists in buy to let, advertising on Rightmove, Zoopla & Primelocation. Call us for advice or a friendly chat.
Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales99.00%99%£180,000£1,020,000
Lettings100%99%£700£1,700
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
22129188057160
Areas covered
  • CR4
  • CR7
  • Mitcham
  • Norbury
  • Streatham
  • SW16
  • SW2
  • Thornton Heath
Address

James Alexander
1341 London RoadLondon, Greater London
SW16 4BE
020 8679 8601

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 08:30 - 20:00
  2. 08:30 - 20:00
  3. 08:30 - 20:00
  4. 08:30 - 20:00
  5. 08:30 - 20:00
  6. 09:00 - 16:00
  7. 09:00 - 16:00
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
  • ?Relocation Agent Network
  • ?National Homes Network
  • ?Move With Us
  • allAgents Portal
  • ?OnTheMarket
  • Rightmove
  • Zoopla
Social Media
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Members of
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Latest Properties

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I've been working with the ...

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5 Star Review
UserName

UserName

By : 'Samina'
Branch : Norbury, 1341 London Road
Services : Letting( As a Owner )
Sold price : £315000
Would you recommend ? : Yes
Postcode : SW16

7 Apr 2016
People found this helpful1

I've been working with the James Alexander team for over 10 years and the relationship ended with a great quick processed flat sale. The team are very professional and quick to reply to emails/calls. It's been a ... Read Full Review


What agent could do to change your mind?

Fees are as per the market rate


Comments on Agent Fees

Fees are as per the market rate

Comments (0)Was this helpful?:
I have used James Alexander ...

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5 Star Review
UserName

UserName

By : 'Phil'
Branch : Norbury, 1341 London Road
Services : Sales( As a Vendor )
Sold price : £292000
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : CR0

6 Apr 2016
People found this helpful1

I have used James Alexander for over ten years to let my property and recently to sell it. I can only rate two staff members on this but I would give 5 stars to every member of staff I have dealt with if I could. Polite, friendly , professional and efficient and I would recommend the team to ... Read Full Review


What agent could do to change your mind?

Very competitive.


Comments on Agent Fees

Very competitive.

Comments (0)Was this helpful?:
Fantastic agents , very ...

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5 Star Review
UserName

By : 'Rafique'
Branch : Norbury, 1341 London Road
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : CR7

5 Apr 2016
People found this helpful1

Fantastic agents , very professional and understanding of ones commitment and time frames , special thank you to caroline , you was fantastic ... Read Full Review

Comments (0)Was this helpful?:
I have had a brilliant ...

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5 Star Review
UserName

By : 'Chris'
Branch : Norbury, 1341 London Road
Services : Sales( As a Buyer )
Sold price : £625000
Would you recommend ? : Yes
Postcode : SW16

25 Mar 2016
People found this helpful1

I have had a brilliant experience with James Alexander, in particular with the agent that handled our purchase - Caroline. She was brilliant from start to finish, dealing with a particularly sensitive situation with care and attention. I was so impressed with Caroline and James Alexander that I ... Read Full Review

Comments (0)Was this helpful?:
James Alexander is an estate ...

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5 Star Review
UserName

UserName

By : 'Vicky'
Branch : Norbury, 1341 London Road
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SW16

7 Mar 2016
People found this helpful1

James Alexander is an estate agent I have used, for more than 20 years. They are an honest and trustworthy agents who really care about their customers, hence why I have chosen to use them when dealing with properties. I met Ken Hume in 1992 after asking for a valuation for my property with the ... Read Full Review


Comments on Agent Fees

This commission rates are very good in comparison to other agents, such as Barnard Marcus who charge at least an extra 1%

Comments (0)Was this helpful?:
Caroline was a pleasure to ...

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5 Star Review
UserName

By : 'Colette'
Branch : Norbury, 1341 London Road
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SW16

20 Feb 2016
People found this helpful0

Caroline was a pleasure to deal with during our purchase. Not at all pushy like other agents we encountered. Very good ... Read Full Review

Comments (0)Was this helpful?:
We have just purchased a ...

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5 Star Review
UserName

By : 'Grace'
Branch : Norbury, 1341 London Road
Services : Sales( As a Vendor )
Sold price : £410000
Would you recommend ? : Yes
Postcode : CR7

6 Feb 2016
People found this helpful0

We have just purchased a property through James Alexander and have to say they were by far the most honest, straightforward, professional, communicative and caring estate agents Ive ever come across, and I think I viewed with and contacted just about every estate agents in croydon during our ... Read Full Review

Comments (0)Was this helpful?:
Caroline is one in a million. ...

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5 Star Review
UserName

By : 'Sandra'
Branch : Norbury, 1341 London Road
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SW16

14 Jan 2016
People found this helpful0

Caroline is one in a million. She kept in regular contact during my sale, she was the go between the purchaser and two solicitors on quite a few occasions. Nothing was too much trouble for her. Kit was also brilliant when Caroline was not ... Read Full Review


What agent could do to change your mind?

Fees were very reasonable.


Comments on Agent Fees

Fees were very reasonable.

Comments (0)Was this helpful?:
Barnard marcus wasted 6 ...

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5 Star Review
UserName

By : 'Mr'
Branch : Norbury, 1341 London Road
Services : Sales( As a Vendor )
Sold price : £376000
Would you recommend ? : Yes
Postcode : CR7

7 Jan 2016
People found this helpful1

Barnard marcus wasted 6 months of my time after 2 failed sales went to James alexander and within 48hrs they had my house sold for 20k more Caroline was absolutely ... Read Full Review


What agent could do to change your mind?

Very very Good and they deserve every penny and more


Comments on Agent Fees

Very very Good and they deserve every penny and more

Comments (0)Was this helpful?:
I have used JA for property ...

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5 Star Review
UserName

By : 'BM'
Branch : Norbury, 1341 London Road
Services : Letting( As a Owner )
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : CR0

11 Dec 2015
People found this helpful1

I have used JA for property search and now as landlord. I have been using their service for over 3 years. What sets JA miles apart from other agencies are: (1) honest and accurate, real-world information given to customers, unlike many other agency who will give you false incentives just to get ... Read Full Review


What agent could do to change your mind?

Very competitive.


Comments on Agent Fees

Very competitive.

Comments (0)Was this helpful?:
My boyfriend and I are really ...

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5 Star Review
UserName

By : 'Daniela'
Branch : Norbury, 1341 London Road
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SW16

24 Nov 2015
People found this helpful0

My boyfriend and I are really happy with our purchase with James Alexander Estate Agents. Caroline especially was really helpful all along the way, and always kept us up to date with what was going on, so a big thanks to her we got the property we were looking for. We would definitely recommend ... Read Full Review

Comments (0)Was this helpful?:
I have a positive experience ...

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5 Star Review
UserName

By : 'Suren'
Branch : Norbury, 1341 London Road
Services : Letting( As a Tenant )
Rent PCM : £900
Would you recommend ? : Yes
Postcode : SW16

16 Nov 2015
People found this helpful0

I have a positive experience with James Alexander and, in particular, with Caroline Rollins. From the start of my lease to the end of my lease, they responded to all my queries as well as they attended to any repairs in the flat in a prompt manner. They provide the most important thing: peace of ... Read Full Review

Comments (0)Was this helpful?:
I asked James Alexander to ...

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5 Star Review
UserName

UserName

By : 'DocPaulaJ'
Branch : Norbury, 1341 London Road
Services : Sales( As a Vendor )
Sold price : £480000
Would you recommend ? : Yes
Postcode : SW16

10 Nov 2015
People found this helpful1

I asked James Alexander to value and quote for acting as a selling agent as it was they were the agent who was dealing with the sale when I bought in 2008, and I was very impressed with how they dealt with me then as a prospective purchaser. It was encouraging to see that Caroline was still there ... Read Full Review


What agent could do to change your mind?

As low as any other agent in the area.


Comments on Agent Fees

As low as any other agent in the area.

Comments (0)Was this helpful?:
I have dealt with James ...

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4 Star Review
UserName

UserName

By : 'Angie'
Branch : Norbury, 1341 London Road
Services : Letting( As a Owner )
Rent PCM : £1250
Would you recommend ? : Yes
Postcode : SW16

28 Oct 2015
People found this helpful1

I have dealt with James Alexander for the last few months and found them to be very helpful and easy to deal with. I recently purchased a property through them and had a good overall experience throughout the purchase process. I currently let out a property with them and Ken is always updating me ... Read Full Review

Comments (0)Was this helpful?:
Some 13 years ago I sold my ...

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5 Star Review
UserName

UserName

By : 'Ray'
Branch : Norbury, 1341 London Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : CR7

13 Oct 2015
People found this helpful1

Some 13 years ago I sold my house through this estate agent to buy in a different area plus had enough left over to buy a flat for rent. New to being a landlord I sked them to source a suitable property which they did. Fantastic advice. In 13 years it hasnt been vacant for more tan a couple of ... Read Full Review


Comments on Agent Fees

Reasonable for quality of service

Comments (0)Was this helpful?:
I have been dealing with ...

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5 Star Review
UserName

UserName

By : 'Andria'
Branch : Norbury, 1341 London Road
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SW16

13 Oct 2015
People found this helpful1

I have been dealing with James Alexander for many years and they have always been extremely professional. All staff members are polite, friendly, approachable and very helpful. This estate agent is a true asset to Norbury and offers a first class ... Read Full Review

Comments (0)Was this helpful?:
I have rented various ...

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4 Star Review
UserName

By : 'Ms'
Branch : Norbury, 1341 London Road
Services : Letting( As a Tenant )
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : SW16

8 Oct 2015
People found this helpful0

I have rented various properties through James Alexander over the years and always found them to be helpful, over the years I have got to know them and feel I could raise any concerns I do have with any member of the team to find the message us always passed on and dealt with accordingly. A lovely ... Read Full Review

Comments (0)Was this helpful?:
An agency that cares, ...

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5 Star Review
UserName

By : 'Magda'
Branch : Norbury, 1341 London Road
Services : Letting( As a Tenant )
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : SW1

8 Oct 2015
People found this helpful0

An agency that cares, provides support, and isn't primarily profit oriented. I was positively taken aback with the direct, honest and highly personalised treatment I received from this agency. Not only did I feel they were representing my interest in front of the landlord, but provided me with ... Read Full Review

Comments (0)Was this helpful?:
I have recently bought a flat ...

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5 Star Review
UserName

By : 'Eve'
Branch : Norbury, 1341 London Road
Services : Sales( As a Buyer )
Sold price : £325000
Would you recommend ? : Yes
Postcode : SW16

28 Sept 2015
People found this helpful0

I have recently bought a flat that was marketed by James Alexander. Firstly, I viewed the flat with James who was really helpful and was able to answer all my questions as well as liaising with the vendor with further questions that I had. He was then very good at keeping me informed of other ... Read Full Review

Comments (0)Was this helpful?:
We own a number of properties ...

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5 Star Review
UserName

By : 'Peter'
Branch : Norbury, 1341 London Road
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : SW16

21 Sept 2015
People found this helpful1

We own a number of properties around the country and most of our managing agents have some good points and some bad... James Alexander are the exception in as much as they are consistently excellent. Responsive, professional, communicative, honest are adjectives that spring to mind. In all the ... Read Full Review


What agent could do to change your mind?

A fair rate for a job well done!


Comments on Agent Fees

A fair rate for a job well done!

Comments (0)Was this helpful?:
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Last updated at 9/23/2016, 8:11:15 AM by allAgents

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