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James Alexander

4.9/5, 205 Reviews
99% Recommended

99% sales valuation accuracy

100% letting valuation accuracy

99% sales fee satisfaction

99% letting fee satisfaction

Contact Us
Leading Independent Estate Agents in SW16 covering Norbury, Streatham & Mitcham & Thornton Heath ARLA, & NAEA members, pop in , call or email. Specialists in buy to let, advertising on Rightmove, Zoopla & Primelocation. Call us for advice or a friendly chat.
Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales99.00%99%£180,000£1,020,000
Lettings100%99%£700£1,700
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
22129188057160
Areas covered
  • CR4
  • CR7
  • Mitcham
  • Norbury
  • Streatham
  • SW16
  • SW2
  • Thornton Heath
Address

James Alexander
1341 London RoadLondon, Greater London
SW16 4BE
020 8679 8601

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 08:30 - 20:00
  2. 08:30 - 20:00
  3. 08:30 - 20:00
  4. 08:30 - 20:00
  5. 08:30 - 20:00
  6. 09:00 - 16:00
  7. 09:00 - 16:00
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
  • ?Relocation Agent Network
  • ?National Homes Network
  • ?Move With Us
  • allAgents Portal
  • ?OnTheMarket
  • Rightmove
  • Zoopla
Social Media
FacebookTwitterEmail
Members of
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Latest Properties

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BRANCH ASSET
BRANCH ASSET
I have only dealt with Kelly ...

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5 Star Review
UserName

By : 'Mark'
Branch : Norbury, 1341 London Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CR04

4 Aug 2017
People found this helpful3

I have only dealt with Kelly from the Norbury office. I found her extremely helpful from meeting her on my first viewing of my new home. The whole process ran smoothly and she was always on hand to answer any queries . Since moving in I've had no problems and settled in well in the knowledge that ... Read Full Review


Comments on Agent Fees

I think good but never dealt with an agency before

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Kelly is fantastic. She works ...

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5 Star Review
UserName

By : 'Helen'
Branch : Norbury, 1341 London Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SE19

4 Aug 2017
People found this helpful4

Kelly is fantastic. She works so hard for me and is always professional and reliable. I really could not hope for anyone better. Kelly always goes out of her way for me and really looks after ... Read Full Review


Comments on Agent Fees

Very reasonable.

Comments (0)Was this helpful?:
A very warm welcome and ...

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5 Star Review

By : 'Db'
Branch : Norbury, 1341 London Road
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : SW16

3 Aug 2017
People found this helpful1

A very warm welcome and atmosphere awaits you on your arrival, along with an amazing friendly and helpful staff. A pleasure to do business ... Read Full Review


Comments on Agent Fees

Very reasonable

Comments (0)Was this helpful?:
I have always found Zara ...

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5 Star Review
UserName

By : 'fmt'
Branch : Norbury, 1341 London Road
Services : Letting( As a Owner )
Rent PCM : £1350
Would you recommend ? : Yes
Postcode : SW16

3 Aug 2017
People found this helpful3

I have always found Zara helpful, and courteous,and ready to deal with all the legal stuff, whenever a problem ... Read Full Review


Comments on Agent Fees

Fees negotiable, and happy with the service.

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Caroline makes every ...

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5 Star Review
UserName

UserName

By : 'Princess'
Branch : Norbury, 1341 London Road
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SW16

24 Jun 2017
People found this helpful5

Caroline makes every impossible purchase possible. She was informative every step of the way and was very encouraging. Ewa was brilliant very knowledgeable about the properties she was showing me. thanks to this great team am in my lovely ... Read Full Review


Comments on Agent Fees

N/A am a buyer

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Kelly is an excellent estate ...

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5 Star Review
UserName

By : 'MS'
Branch : Norbury, 1341 London Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CR7

23 Jun 2017
People found this helpful4

Kelly is an excellent estate agent, alays doing her best to meet the needs and requirements of her customers, I know this as she always does that with me which in fact I believe it's very important. Also, as one of Kelly's customers I can see that she is very committed into finding the right and ... Read Full Review


Comments on Agent Fees

Kelly is for sure the best estate agent and she is always trying to meet with her customers expectations by providing the best customer service ever.

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Both been very helpful in ...

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4 Star Review
UserName

UserName

By : 'Maria'
Branch : Norbury, 1341 London Road
Services : Letting( As a Tenant )
Rent PCM : £1050
Would you recommend ? : Yes
Postcode : CR7

19 Jun 2017
People found this helpful2

Both been very helpful in every step of the way, if we needed something explaining both were happy to do ... Read Full Review


Comments on Agent Fees

Very professional

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Everyone at James Alexander ...

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4 Star Review
UserName

By : 'Norbury'
Branch : Norbury, 1341 London Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SW16

30 May 2017
People found this helpful2

Everyone at James Alexander was highly professional regarding their approach to the management of the property I rented. All staff were friendly, helpful and cooperative throughout my 9 year ... Read Full Review


Comments on Agent Fees

The fees were reasonable and fair.

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The service was brilliant ...

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4 Star Review
UserName

UserName

By : 'Raj'
Branch : Norbury, 1341 London Road
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SW16

4 Apr 2017
People found this helpful2

The service was brilliant from start to finish .Caroline looked after us and took care of all our issues straight away Thank ... Read Full Review


Comments on Agent Fees

Very reason especially when you compare to other agents

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Offered competitive sale ...

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5 Star Review
UserName

UserName

By : 'Happy'
Branch : Norbury, 1341 London Road
Services : Sales( As a Vendor )
Sold price : £550
Would you recommend ? : Yes
Postcode : CR77

3 Apr 2017
People found this helpful3

Offered competitive sale price compared to others which we achieved, competitive commission and very personal, committed service. The photos too really capture the property well and helped to get offers really quickly. Booking arrangement for viewings were well handled too. Good service all ... Read Full Review


Comments on Agent Fees

The agents fees were a deal clincher for us. Later others said they would have offered the same. But they hadn't at the time. Fee plus sale price suggested & sale strategy mattered to us.

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Wonderful people , they help ...

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5 Star Review
UserName

UserName

By : 'M'
Branch : Norbury, 1341 London Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SW16

27 Mar 2017
People found this helpful3

Wonderful people , they help to choice a fit flat house for you , very kind persons . I will recommend this agency for all my ... Read Full Review

Comments (0)Was this helpful?:
James Alexander leased my ...

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3 Star Review
UserName

By : 'Jacques'
Branch : Norbury, 1341 London Road
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : SE19

24 Mar 2017
People found this helpful1

James Alexander leased my property for a number of years. The tenancy was set up professionally, with a long-term tenant. They were always friendly to deal with and Ken was the most effective and helpful to deal with bigger issues. However, it was frustrating often not to be able to speak to the ... Read Full Review


Comments on Agent Fees

Good. Would pay more for an even better service.

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Caroline has been an absolute ...

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5 Star Review
UserName

By : 'Remi'
Branch : Norbury, 1341 London Road
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : CR7

23 Mar 2017
People found this helpful4

Caroline has been an absolute delight to deal with. Throughout the process, she has always made herself available and responded to my queries with care and concern. She is very supportive and happy to chase on your behalf, which has been a massive help for me, given my patience being tested by ... Read Full Review


Comments on Agent Fees

This was for onward purchase so fees not applicable to us.

Comments (0)Was this helpful?:
Having recently let a ...

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5 Star Review
UserName

UserName

By : 'Ray'
Branch : Norbury, 1341 London Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SW16

15 Mar 2017
People found this helpful4

Having recently let a property through James Alexander, I felt them to be very helpful and received a great service from Kelly and Zara. I would highly recommend ... Read Full Review

Comments (0)Was this helpful?:
Hi I have been a customer of ...

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5 Star Review
UserName

By : 'Imran'
Branch : Norbury, 1341 London Road
Services : Letting( As a Owner )
Rent PCM : £1050
Would you recommend ? : Yes
Postcode : CR0

14 Mar 2017
People found this helpful4

Hi I have been a customer of James Alexander for a while and have started to transfer my portfolio over to them. Ken and his team are absolutely wonderful and the best review I can say is they do exactly what it says on the tin. Very professional and yet relaxed environment, No hard sell, all laid ... Read Full Review


Comments on Agent Fees

Fees are very reasonable and explained up front, no hidden extras. GOOD.

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Both Ewa and Zahra are very ...

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5 Star Review
UserName

UserName

By : 'Ana'
Branch : Norbury, 1341 London Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SW16

10 Mar 2017
People found this helpful4

Both Ewa and Zahra are very professional and kind. Ewa was very helpful in all the letting process managing everything in a easiest and quick way. Zahra was very helpful in trying to fix some problems with the property when we moved. In general all James Alexander staff is very kind and ... Read Full Review

Comments (0)Was this helpful?:
Ewa is very professional and ...

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5 Star Review
UserName

By : 'Jan'
Branch : Norbury, 1341 London Road
Services : Letting( As a Tenant )
Rent PCM : £1650
Would you recommend ? : Yes
Postcode : SW16

10 Mar 2017
People found this helpful4

Ewa is very professional and very friendly. I would highly recommend her to anyone using this agency for her ... Read Full Review


Comments on Agent Fees

Good

Comments (0)Was this helpful?:
We used James Alexander for ...

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5 Star Review
UserName

UserName

By : 'Donna'
Branch : Norbury, 1341 London Road
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CR7

9 Mar 2017
People found this helpful3

We used James Alexander for our Dads house as we were selling re probate so very upsetting. Ken and Caroline could not have been kinder. The sale became a nightmare because of the buyer and Caroline kept on top of it the whole way through. She has the patience of a saint! I honestly cannot ... Read Full Review


Comments on Agent Fees

Good

Comments (0)Was this helpful?:
Caroline was a pleasure to ...

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5 Star Review
UserName

By : 'Dan'
Branch : Norbury, 1341 London Road
Services : Sales( As a Buyer )
Sold price : £499950
Would you recommend ? : Yes
Postcode : SW16

3 Feb 2017
People found this helpful4

Caroline was a pleasure to deal with throughout the entire buying process. She was honest and kept us updated at every stage of our purchase and we couldn't be happier with the final ... Read Full Review

Comments (0)Was this helpful?:
We had a really tricky sale ...

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5 Star Review
UserName

UserName

By : 'Eugene'
Branch : Norbury, 1341 London Road
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SW16

30 Jan 2017
People found this helpful2

We had a really tricky sale due to the changes in stamp duty and the Brexit uncertainty. Without James Alexander's support we would probably have given up hope after two buyers fell through at a late stage. Thanks to their perseverance, timely advice and unstinting support we have now completed and ... Read Full Review

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Last updated at 9/23/2016, 8:11:15 AM by allAgents

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