The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.9/5, 205 Reviews
99% Recommended
99% sales valuation accuracy
100% letting valuation accuracy
99% sales fee satisfaction
99% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 99.00% | 99% | £180,000 | £1,020,000 |
| Lettings | 100% | 99% | £700 | £1,700 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 22 | 1 | 29 | 1 | 88 | 0 | 57 | 1 | 6 | 0 |
James Alexander
1341 London Road, London, Greater London
SW16 4BE
020 8679 8601








By : 'Mark'
Branch : Norbury, 1341 London Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CR04
I have only dealt with Kelly from the Norbury office. I found her extremely helpful from meeting her on my first viewing of my new home. The whole process ran smoothly and she was always on hand to answer any queries . Since moving in I've had no problems and settled in well in the knowledge that ... Read Full Review
I think good but never dealt with an agency before

By : 'Helen'
Branch : Norbury, 1341 London Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SE19
Kelly is fantastic. She works so hard for me and is always professional and reliable. I really could not hope for anyone better. Kelly always goes out of her way for me and really looks after ... Read Full Review
Very reasonable.
By : 'Db'
Branch : Norbury, 1341 London Road
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : SW16
A very warm welcome and atmosphere awaits you on your arrival, along with an amazing friendly and helpful staff. A pleasure to do business ... Read Full Review
Very reasonable

By : 'fmt'
Branch : Norbury, 1341 London Road
Services : Letting( As a Owner )
Rent PCM : £1350
Would you recommend ? : Yes
Postcode : SW16
I have always found Zara helpful, and courteous,and ready to deal with all the legal stuff, whenever a problem ... Read Full Review
Fees negotiable, and happy with the service.


By : 'Princess'
Branch : Norbury, 1341 London Road
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SW16
Caroline makes every impossible purchase possible. She was informative every step of the way and was very encouraging. Ewa was brilliant very knowledgeable about the properties she was showing me. thanks to this great team am in my lovely ... Read Full Review
N/A am a buyer

By : 'MS'
Branch : Norbury, 1341 London Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CR7
Kelly is an excellent estate agent, alays doing her best to meet the needs and requirements of her customers, I know this as she always does that with me which in fact I believe it's very important. Also, as one of Kelly's customers I can see that she is very committed into finding the right and ... Read Full Review
Kelly is for sure the best estate agent and she is always trying to meet with her customers expectations by providing the best customer service ever.


By : 'Maria'
Branch : Norbury, 1341 London Road
Services : Letting( As a Tenant )
Rent PCM : £1050
Would you recommend ? : Yes
Postcode : CR7
Both been very helpful in every step of the way, if we needed something explaining both were happy to do ... Read Full Review
Very professional

By : 'Norbury'
Branch : Norbury, 1341 London Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SW16
Everyone at James Alexander was highly professional regarding their approach to the management of the property I rented. All staff were friendly, helpful and cooperative throughout my 9 year ... Read Full Review
The fees were reasonable and fair.


By : 'Raj'
Branch : Norbury, 1341 London Road
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SW16
The service was brilliant from start to finish .Caroline looked after us and took care of all our issues straight away Thank ... Read Full Review
Very reason especially when you compare to other agents


By : 'Happy'
Branch : Norbury, 1341 London Road
Services : Sales( As a Vendor )
Sold price : £550
Would you recommend ? : Yes
Postcode : CR77
Offered competitive sale price compared to others which we achieved, competitive commission and very personal, committed service. The photos too really capture the property well and helped to get offers really quickly. Booking arrangement for viewings were well handled too. Good service all ... Read Full Review
The agents fees were a deal clincher for us. Later others said they would have offered the same. But they hadn't at the time. Fee plus sale price suggested & sale strategy mattered to us.


By : 'M'
Branch : Norbury, 1341 London Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SW16
Wonderful people , they help to choice a fit flat house for you , very kind persons . I will recommend this agency for all my ... Read Full Review

By : 'Jacques'
Branch : Norbury, 1341 London Road
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : SE19
James Alexander leased my property for a number of years. The tenancy was set up professionally, with a long-term tenant. They were always friendly to deal with and Ken was the most effective and helpful to deal with bigger issues. However, it was frustrating often not to be able to speak to the ... Read Full Review
Good. Would pay more for an even better service.

By : 'Remi'
Branch : Norbury, 1341 London Road
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : CR7
Caroline has been an absolute delight to deal with. Throughout the process, she has always made herself available and responded to my queries with care and concern. She is very supportive and happy to chase on your behalf, which has been a massive help for me, given my patience being tested by ... Read Full Review
This was for onward purchase so fees not applicable to us.


By : 'Ray'
Branch : Norbury, 1341 London Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SW16
Having recently let a property through James Alexander, I felt them to be very helpful and received a great service from Kelly and Zara. I would highly recommend ... Read Full Review

By : 'Imran'
Branch : Norbury, 1341 London Road
Services : Letting( As a Owner )
Rent PCM : £1050
Would you recommend ? : Yes
Postcode : CR0
Hi I have been a customer of James Alexander for a while and have started to transfer my portfolio over to them. Ken and his team are absolutely wonderful and the best review I can say is they do exactly what it says on the tin. Very professional and yet relaxed environment, No hard sell, all laid ... Read Full Review
Fees are very reasonable and explained up front, no hidden extras. GOOD.


By : 'Ana'
Branch : Norbury, 1341 London Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SW16
Both Ewa and Zahra are very professional and kind. Ewa was very helpful in all the letting process managing everything in a easiest and quick way. Zahra was very helpful in trying to fix some problems with the property when we moved. In general all James Alexander staff is very kind and ... Read Full Review

By : 'Jan'
Branch : Norbury, 1341 London Road
Services : Letting( As a Tenant )
Rent PCM : £1650
Would you recommend ? : Yes
Postcode : SW16
Ewa is very professional and very friendly. I would highly recommend her to anyone using this agency for her ... Read Full Review
Good


By : 'Donna'
Branch : Norbury, 1341 London Road
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CR7
We used James Alexander for our Dads house as we were selling re probate so very upsetting. Ken and Caroline could not have been kinder. The sale became a nightmare because of the buyer and Caroline kept on top of it the whole way through. She has the patience of a saint! I honestly cannot ... Read Full Review
Good

By : 'Dan'
Branch : Norbury, 1341 London Road
Services : Sales( As a Buyer )
Sold price : £499950
Would you recommend ? : Yes
Postcode : SW16
Caroline was a pleasure to deal with throughout the entire buying process. She was honest and kept us updated at every stage of our purchase and we couldn't be happier with the final ... Read Full Review


By : 'Eugene'
Branch : Norbury, 1341 London Road
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SW16
We had a really tricky sale due to the changes in stamp duty and the Brexit uncertainty. Without James Alexander's support we would probably have given up hope after two buyers fell through at a late stage. Thanks to their perseverance, timely advice and unstinting support we have now completed and ... Read Full Review
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Last updated at 9/23/2016, 8:11:15 AM by allAgents